[Casper] what happens when a logic board is replaced

[Ernst, Craig S.]

I just had my MBP board replaced. It still is recognized as the same unit computer in the JSS. However, my serial number now equals "System Serial#".

My wired NIC (en0) is a different Mac address, but my Airport (en1) is the same. If none of the MAC addresses matched up for some reason then the JSS is likely to treat it as a whole new system.

I think I recall that the JSS does store more than the two visible MAC addresses for this particular scenario.

Craig E

On 12/16/08 9:47 AM, "Miles Leacy" <miles.leacy at themacadmin.com> wrote:

If I recall correctly, the JSS database stores more MAC addresses than display in the interface.  Perhaps the new MLB's address(es) are being added to the empty fields?  I assume the repair facility reset the new MLB's serial number to match your original SN?

This is just a guess based on half-remembered info.  Perhaps a call to support for a definitive answer?

----------
Miles A. Leacy IV

? Certified System Administrator 10.4
? Certified Technical Coordinator 10.5
? Certified Trainer
Certified Casper Administrator
----------
voice: 1-347-277-7321
miles.leacy at themacadmin.com
www.themacadmin.com <http://www.themacadmin.com>




2008/12/16 Thomas Larkin <tlarki at kckps.org>



 does it just update the MAC address of the built in ethernet in Inventory?  Does it create a new entry?



 What exactly happens?  Anyone know for sure?

___________________________
Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
blackberry:  913-449-7589
office:  913-627-0351






_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper



-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20081216/6350fa51/attachment.htm