[Casper] what happens when a logic board is replaced

[Ernst, Craig S.]

This is true, but I'm not sure everyone has access to download that tool from Apple I believe. I'm more annoyed the service company didn't just DO IT. =) They should, if you have this issue and wanted to go back and make them.

Craig E

On 12/16/08 10:11 AM, "Postman, Hillary" <HPOSTMAN at capousd.org> wrote:

Apple has a tool you can download called System Board Serializer or something like that.... You can set your new serial# with it on new/replaced boards.


On 12/16/08 8:08 AM, "Ernst, Craig S." <ERNSTCS at uwec.edu> wrote:

I just had my MBP board replaced. It still is recognized as the same unit computer in the JSS. However, my serial number now equals "System Serial#".

My wired NIC (en0) is a different Mac address, but my Airport (en1) is the same. If none of the MAC addresses matched up for some reason then the JSS is likely to treat it as a whole new system.

I think I recall that the JSS does store more than the two visible MAC addresses for this particular scenario.

Craig E

On 12/16/08 9:47 AM, "Miles Leacy" <miles.leacy at themacadmin.com> wrote:

If I recall correctly, the JSS database stores more MAC addresses than display in the interface.  Perhaps the new MLB's address(es) are being added to the empty fields?  I assume the repair facility reset the new MLB's serial number to match your original SN?

This is just a guess based on half-remembered info.  Perhaps a call to support for a definitive answer?

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2008/12/16 Thomas Larkin <tlarki at kckps.org>



 does it just update the MAC address of the built in ethernet in Inventory?  Does it create a new entry?



 What exactly happens?  Anyone know for sure?

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