[Casper] what happens when a logic board is replaced

[Miles Leacy]

Unless things have changed since I was a service tech, distributing and/or
using the board serializer outside of an Apple Authorized Service Center
violates several Apple agreements (that's not a judgement, just
information)  The service technician should reset the SN when a logic board
is replaced.
I imagine that in cases, where the MLB was replaced, but the airport card
was not, the JSS has a known MAC to identify the machine with.  If the MLB
and airport are replaced, my guess is that the JSS would treat it as a new
machine.  I believe bluetooth also has a MAC address, but in most Macs
today, BT is part of the same hardware module as airport, so if airport is
replaced, so is BT.

Again, this is all guesswork until someone asks JAMF.

----------
Miles A. Leacy IV

 Certified System Administrator 10.4
 Certified Technical Coordinator 10.5
 Certified Trainer
Certified Casper Administrator
----------
voice: 1-347-277-7321
miles.leacy at themacadmin.com
www.themacadmin.com




2008/12/16 Ernst, Craig S. <ERNSTCS at uwec.edu>

>  This is true, but I'm not sure everyone has access to download that tool
> from Apple I believe. I'm more annoyed the service company didn't just DO
> IT. =) They should, if you have this issue and wanted to go back and make
> them.
>
> Craig E
>
>
> On 12/16/08 10:11 AM, "Postman, Hillary" <HPOSTMAN at capousd.org> wrote:
>
> Apple has a tool you can download called System Board Serializer or
> something like that.... You can set your new serial# with it on new/replaced
> boards.
>
>
> On 12/16/08 8:08 AM, "Ernst, Craig S." <ERNSTCS at uwec.edu> wrote:
>
> I just had my MBP board replaced. It still is recognized as the same unit
> computer in the JSS. However, my serial number now equals "System Serial#".
>
> My wired NIC (en0) is a different Mac address, but my Airport (en1) is the
> same. If none of the MAC addresses matched up for some reason then the JSS
> is likely to treat it as a whole new system.
>
> I think I recall that the JSS does store more than the two visible MAC
> addresses for this particular scenario.
>
> Craig E
>
> On 12/16/08 9:47 AM, "Miles Leacy" <miles.leacy at themacadmin.com> wrote:
>
> If I recall correctly, the JSS database stores more MAC addresses than
> display in the interface.  Perhaps the new MLB's address(es) are being added
> to the empty fields?  I assume the repair facility reset the new MLB's
> serial number to match your original SN?
>
> This is just a guess based on half-remembered info.  Perhaps a call to
> support for a definitive answer?
>
> ----------
> Miles A. Leacy IV
>
>  Certified System Administrator 10.4
>  Certified Technical Coordinator 10.5
>  Certified Trainer
> Certified Casper Administrator
> ----------
> voice: 1-347-277-7321
> miles.leacy at themacadmin.com
> www.themacadmin.com <http://www.themacadmin.com>
>
>
>
>
> 2008/12/16 Thomas Larkin <tlarki at kckps.org>
>
>
>
>
>  does it just update the MAC address of the built in ethernet in
> Inventory?  Does it create a new entry?
>
>
>
>  What exactly happens?  Anyone know for sure?
>
> ___________________________
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> blackberry:  913-449-7589
> office:  913-627-0351
>
>
>
>
>
>
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