[Casper] Quark 7 install issues

[Smith, William]

We¹ve run into this several times. Casper is really poor about reporting
failures sometimes.

Quark 7.x should run on Intel regardless of whether or not you¹ve built it
there or on PPC. We use SAV ourselves and while it may slow the install a
little it has never prevented an install.

The best way to troubleshoot is to run the install from the command line so
that you get more feedback on why it's failing. Open the Terminal
application found in /Applications/Utilities and type "jamf help" for a list
of commands. You're interested in the commands for "mounting" the volume and
"installing" the package.

Hope this helps!

-- 

bill

William M. Smith, Technical Analyst
Digital Information Systems Support
Merrill Communications, LLC
(651) 632-1492

On 6/16/08 4:16 AM, "Toms, Ben (Grey Communications Group - IT)"
<Ben.Toms at greyeu.com> wrote:

> Hi Guys,
>  
>             Hope you can shed some light on a install issue I am having.
>  
>             I¹ve created a quark install image in composer by creating the
> before & after snapshots.
>  
>             The install is for Quark 7.2 PPC, when running the install through
> Casper it takes about 15 seconds then it says that the install is successful.
> But nothing is installed!
>  
>             The install CD is universal binary but the snapshot is taken from
> a PPC mac, which is why I specified the build as PPC. I have disabled our AV
> on the Macs I have tested this with (our AV is Symantec Corporate Edition).
> All Macs are running 10.4.11.
>  
> Any ideas?