From Matt.Matsuno at Mattel.com  Mon Mar  3 08:19:03 2008
From: Matt.Matsuno at Mattel.com (Matsuno, Matt)
Date: Mon, 03 Mar 2008 08:19:03 -0800
Subject: [Casper] 8 core MacPro
Message-ID: <C3F164F7.C1DA%Matt.Matsuno@Mattel.com>

Anyone having issues running 10.4.11 on the new 8 core 3.2 Mac Pro?s

TIA
_matt
 
--------------------------------------------------------

This message (including any attachments) is only for the use of the person(s) for whom it is intended. It may contain Mattel confidential, proprietary and/or trade secret information. If you are not the intended recipient, you should not copy, distribute or use this information for any purpose, and you should delete this message and inform the sender immediately.
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From ERNSTCS at uwec.edu  Mon Mar  3 08:32:02 2008
From: ERNSTCS at uwec.edu (Ernst, Craig S.)
Date: Mon, 3 Mar 2008 10:32:02 -0600
Subject: [Casper] 8 core MacPro
In-Reply-To: <C3F164F7.C1DA%Matt.Matsuno@Mattel.com>
Message-ID: <C3F18422.4713%ernstcs@uwec.edu>

Hi Matt,

If it's anything like the previous and just recent revision of MacBooks and MacBook Pros you can only properly run Leopard on them. 10.4 won't really have support for the new chipsets, etc.

I have two of the new Mac Pros and I assumed I would have to run Leopard on them because of that. Apple's way of moving things along...

Craig Ernst
UW-Eau Claire


On 3/3/08 10:19 AM, "Matsuno, Matt" <Matt.Matsuno at Mattel.com> wrote:

Anyone having issues running 10.4.11 on the new 8 core 3.2 Mac Pro's

TIA
_matt

________________________________
This message (including any attachments) is only for the use of the person(s) for whom it is intended. It may contain Mattel confidential, proprietary and/or trade secret information. If you are not the intended recipient, you should not copy, distribute or use this information for any purpose, and you should delete this message and inform the sender immediately.

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From Matt.Matsuno at Mattel.com  Mon Mar  3 09:17:40 2008
From: Matt.Matsuno at Mattel.com (Matsuno, Matt)
Date: Mon, 03 Mar 2008 09:17:40 -0800
Subject: [Casper] 8 core MacPro
In-Reply-To: <C3F18422.4713%ernstcs@uwec.edu>
Message-ID: <C3F172B4.C1E7%Matt.Matsuno@Mattel.com>

That?s what I had thought. Have a 10.4.11 virgin image on a spare HD, slid
it into the spare slot and it booted up...how long before it kernel panic?s,
we?ll see. Going to push CS3 to it now....

_matt 


On 3/3/08 8:32 AM, "Ernst, Craig S." <ERNSTCS at uwec.edu> wrote:

> Hi Matt,
> 
> If it?s anything like the previous and just recent revision of MacBooks and
> MacBook Pros you can only properly run Leopard on them. 10.4 won?t really have
> support for the new chipsets, etc.
> 
> I have two of the new Mac Pros and I assumed I would have to run Leopard on
> them because of that. Apple?s way of moving things along...
> 
> Craig Ernst
> UW-Eau Claire
> 
> 
> On 3/3/08 10:19 AM, "Matsuno, Matt" <Matt.Matsuno at Mattel.com> wrote:
> 
>> Anyone having issues running 10.4.11 on the new 8 core 3.2 Mac Pro?s
>> 
>> TIA
>> _matt 
>>  
>> 
>> This message (including any attachments) is only for the use of the person(s)
>> for whom it is intended. It may contain Mattel confidential, proprietary
>> and/or trade secret information. If you are not the intended recipient, you
>> should not copy, distribute or use this information for any purpose, and you
>> should delete this message and inform the sender immediately.
>> 
> 

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From jeff.johnson at glendale.k12.wi.us  Wed Mar  5 12:22:24 2008
From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson)
Date: Wed, 05 Mar 2008 14:22:24 -0600
Subject: [Casper] disable Dashboard on lab computers
Message-ID: <fc.000f6ed2009409ee000f6ed2009409ee.9409f5@glendale.k12.wi.us>

Hello -

Is there a way to use one of the Casper tools to disable Dashboard on lab
machines (all Macs running 10.4.11)?

I've tried doing this via ARD (3.2) using these commands:

defaults write com.apple.dashboard mcx-disabled -boolean YES;
killall Dock

I paste that in the Unix window in ARD and try to run the command as root
--

[Image:3508_15735_1.png]

-- but I get this error message "No matching processes were found"
[Image:3508_15803_2.png]
Any idea on what's wrong? Is there a better way to do this?

Thank you!

Jeff
--
Jeff Johnson
Technology Coordinator
Glendale-River Hills School District
2600 W. Mill Rd.
Glendale, WI 53209
414-351-7170 x2195 office
414-351-8100 fax
* 414-218-7096 mobile (new)
jeff.johnson at glendale.k12.wi.us


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From tlarki at kckps.org  Wed Mar  5 12:49:27 2008
From: tlarki at kckps.org (Thomas Larkin)
Date: Wed, 05 Mar 2008 14:49:27 -0600
Subject: [Casper] disable Dashboard on lab computers
Message-ID: <s7ceb30d.023@gwmail.kckps.org>

I think you need to include the full file path of where that plist
lives, also can you show us the exact command?  

Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
cell:  913-449-7589
office:  913-627-0351
>>> "Jeff Johnson" <jeff.johnson at glendale.k12.wi.us> 03/05/08 2:22 PM
>>>
Hello -

Is there a way to use one of the Casper tools to disable Dashboard on
lab
machines (all Macs running 10.4.11)?

I've tried doing this via ARD (3.2) using these commands:

defaults write com.apple.dashboard mcx-disabled -boolean YES;
killall Dock

I paste that in the Unix window in ARD and try to run the command as
root
--

[Image:3508_15735_1.png]

-- but I get this error message "No matching processes were found"
[Image:3508_15803_2.png]
Any idea on what's wrong? Is there a better way to do this?

Thank you!

Jeff
--
Jeff Johnson
Technology Coordinator
Glendale-River Hills School District
2600 W. Mill Rd.
Glendale, WI 53209
414-351-7170 x2195 office
414-351-8100 fax
* 414-218-7096 mobile (new)
jeff.johnson at glendale.k12.wi.us




From chad.brewer at bend.k12.or.us  Wed Mar  5 13:17:45 2008
From: chad.brewer at bend.k12.or.us (Chad Brewer)
Date: Wed, 05 Mar 2008 13:17:45 -0800
Subject: [Casper] disable Dashboard on lab computers
In-Reply-To: <fc.000f6ed2009409ee000f6ed2009409ee.9409f5@glendale.k12.wi.us>
References: <fc.000f6ed2009409ee000f6ed2009409ee.9409f5@glendale.k12.wi.us>
Message-ID: <fc.011f04d20003f8e0000f6ed2009409ee.3f8ea@bend.k12.or.us>

We just used Composer to make a dmg package of the unix command you
mentioned.  It works well.  Now we can put it into a policy or push it
with casper.

Chad

"Jeff Johnson" <jeff.johnson at glendale.k12.wi.us> on March 5, 2008 at 12:22
PM -0800 wrote:
>Hello -
>
>Is there a way to use one of the Casper tools to disable Dashboard on lab
>machines (all Macs running 10.4.11)?
>
>I've tried doing this via ARD (3.2) using these commands:
>
>defaults write com.apple.dashboard mcx-disabled -boolean YES;
>killall Dock
>
>I paste that in the Unix window in ARD and try to run the command as root
>--
>
>[Image:3508_15735_1.png]
>
>-- but I get this error message "No matching processes were found"
>[Image:3508_15803_2.png]
>Any idea on what's wrong? Is there a better way to do this?
>
>Thank you!
>
>Jeff
>--
>Jeff Johnson
>Technology Coordinator
>Glendale-River Hills School District
>2600 W. Mill Rd.
>Glendale, WI 53209
>414-351-7170 x2195 office
>414-351-8100 fax
>* 414-218-7096 mobile (new)
>jeff.johnson at glendale.k12.wi.us
>
>
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>http://list.jamfsoftware.com/mailman/listinfo/casper


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From Miles.Leacy at PoloRalphLauren.com  Wed Mar  5 13:27:53 2008
From: Miles.Leacy at PoloRalphLauren.com (Leacy, Miles)
Date: Wed, 05 Mar 2008 16:27:53 -0500
Subject: [Casper] disable Dashboard on lab computers
In-Reply-To: <s7ceb30d.023@gwmail.kckps.org>
Message-ID: <C3F47A89.F27%Miles.Leacy@PoloRalphLauren.com>

I?ve found that this plist alone is not enough to disable Dashboard.

When you use the script:
defaults write com.apple.dashboard mcx-disabled -boolean YES;
killall Dock

Dashboard still exists as a component of Dock.app, and a standalone app in
/Applications.  It can still be invoked by hotkey, or by directly launching
either app.

The way I disable dashboard in Tiger is to run the following script:

#!/bin/sh

mkdir -p /Library/polo/disabled/Dock

cp -R /System/Library/CoreServices/Dock/Contents/Resources/Wid*
/Library/polo/disabled/Dock/
rm -R /System/Library/CoreServices/Dock/Contents/Resources/Wid*

cp -R /System/Library/CoreServices/Dock/Contents/Resources/wid*
/Library/polo/disabled/Dock/
rm -R /System/Library/CoreServices/Dock/Contents/Resources/wid*

cp -R /System/Library/CoreServices/Dock/Contents/Resources/Dash*
/Library/polo/disabled/Dock/
rm -R /System/Library/CoreServices/Dock/Contents/Resources/Dash*

cp -R /System/Library/CoreServices/Dock/Contents/Resources/dash*
/Library/polo/disabled/Dock/
rm -R /System/Library/CoreServices/Dock/Contents/Resources/dash*

cp -R /Library/Widgets /Library/polo/disabled/
rm -R /Library/Widgets

cp -R /Applications/Dashboard.app /Library/polo/disabled/
rm -R /Applications/Dashboard.app

chmod -R 700 /Library/polo/disabled

for i in $( ls /Users/ );
    do
    fn=$i
    if test ${i:FIRST:1} != "." -a $i != "Shared"; then cp -R
/System/Library/User\
Template/English.lproj/Library/Preferences/com.apple.dock.plist
/Users/$i/Library/Preferences/com.apple.dock.plist; cp -R
/System/Library/User\
Template/English.lproj/Library/Preferences/com.apple.symbolichotkeys.plist
/Users/$i/Library/Preferences/com.apple.symbolichotkeys.plist; chown -R $i
/Users/$i/Library/Preferences; fi


Done

# end script

The Dashboard hotkey must be turned off too.  If you leave the Dashboard
hotkey active after removing/deleting Dashboard, the Dock will crash and
relaunch when you press the hotkey.  It doesn?t seem to have any ill effect
other than an annoying ?blinking? of the dock.

The ?for? statement at the end copies a hotkey plist from the user template
to all existing home folders.  The script was written before I adopted
Casper and was a postflight script in a .pkg that put the plist into the
User Template.  A .dmg package containing the plist and set to FUT and FEU
would accomplish the same thing, but you?ll still need the rest of the
script to perform the Dashboard-ectomy.


On 3/5/08 3:49 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:

> I think you need to include the full file path of where that plist
> lives, also can you show us the exact command?
> 
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351
>>>> >>> "Jeff Johnson" <jeff.johnson at glendale.k12.wi.us> 03/05/08 2:22 PM
>>>> >>>
> Hello -
> 
> Is there a way to use one of the Casper tools to disable Dashboard on
> lab
> machines (all Macs running 10.4.11)?
> 
> I've tried doing this via ARD (3.2) using these commands:
> 
> defaults write com.apple.dashboard mcx-disabled -boolean YES;
> killall Dock
> 
> I paste that in the Unix window in ARD and try to run the command as
> root
> --
> 
> [Image:3508_15735_1.png]
> 
> -- but I get this error message "No matching processes were found"
> [Image:3508_15803_2.png]
> Any idea on what's wrong? Is there a better way to do this?
> 
> Thank you!
> 
> Jeff
> --
> Jeff Johnson
> Technology Coordinator
> Glendale-River Hills School District
> 2600 W. Mill Rd.
> Glendale, WI 53209
> 414-351-7170 x2195 office
> 414-351-8100 fax
> * 414-218-7096 mobile (new)
> jeff.johnson at glendale.k12.wi.us
> 
> 
> 
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
> 
> 
> 
> -- 
> Miles Leacy
> Senior Macintosh Technician
> Polo Ralph Lauren
> 212-318-7603
> miles.leacy at poloralphlauren.com
> 
> 


This message and any attached documents contain information which may be confidential, subject to privilege or exempt from disclosure under applicable law. These materials are intended only for the use of the intended recipient. If you are not the intended recipient of this transmission you are hereby notified that any distribution, disclosure, printing, copying, storage, modification or the taking of any action in reliance upon this transmission is strictly prohibited. Delivery of this message to any person other than the intended recipient shall not compromise or waive such confidentiality, privilege or exemption from disclosure as to this communication. If you have received this communication in error, please immediately notify the sender and delete the message from your system.


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From nick at jamfsoftware.com  Thu Mar  6 13:01:23 2008
From: nick at jamfsoftware.com (Nick Amundsen)
Date: Thu, 6 Mar 2008 15:01:23 -0600
Subject: [Casper] disable Dashboard on lab computers
In-Reply-To: <C3F47A89.F27%Miles.Leacy@PoloRalphLauren.com>
References: <C3F47A89.F27%Miles.Leacy@PoloRalphLauren.com>
Message-ID: <A4DBE6BF-3E95-4B6D-A29C-6AA2A9C6984A@jamfsoftware.com>

Hey all,

Some great ideas have been bouncing around about disabling the  
dashboard.

We have also come up with a script to help out with this since the  
dashboard plist is unique for each user.

Attached is the script that reads in the username as a variable that  
can be passed by making the script part of a policy triggered at  
"Login".

Hope this helps!

Nick Amundsen
JAMF Support
612-216-1296



On Mar 5, 2008, at 3:27 PM, Leacy, Miles wrote:

> I?ve found that this plist alone is not enough to disable Dashboard.
>
> When you use the script:
> defaults write com.apple.dashboard mcx-disabled -boolean YES;
> killall Dock
>
> Dashboard still exists as a component of Dock.app, and a standalone  
> app in /Applications.  It can still be invoked by hotkey, or by  
> directly launching either app.
>
> The way I disable dashboard in Tiger is to run the following script:
>
> #!/bin/sh
>
> mkdir -p /Library/polo/disabled/Dock
>
> cp -R /System/Library/CoreServices/Dock/Contents/Resources/Wid* / 
> Library/polo/disabled/Dock/
> rm -R /System/Library/CoreServices/Dock/Contents/Resources/Wid*
>
> cp -R /System/Library/CoreServices/Dock/Contents/Resources/wid* / 
> Library/polo/disabled/Dock/
> rm -R /System/Library/CoreServices/Dock/Contents/Resources/wid*
>
> cp -R /System/Library/CoreServices/Dock/Contents/Resources/Dash* / 
> Library/polo/disabled/Dock/
> rm -R /System/Library/CoreServices/Dock/Contents/Resources/Dash*
>
> cp -R /System/Library/CoreServices/Dock/Contents/Resources/dash* / 
> Library/polo/disabled/Dock/
> rm -R /System/Library/CoreServices/Dock/Contents/Resources/dash*
>
> cp -R /Library/Widgets /Library/polo/disabled/
> rm -R /Library/Widgets
>
> cp -R /Applications/Dashboard.app /Library/polo/disabled/
> rm -R /Applications/Dashboard.app
>
> chmod -R 700 /Library/polo/disabled
>
> for i in $( ls /Users/ );
>     do
>     fn=$i
>     if test ${i:FIRST:1} != "." -a $i != "Shared"; then cp -R / 
> System/Library/User\ Template/English.lproj/Library/Preferences/ 
> com.apple.dock.plist /Users/$i/Library/Preferences/ 
> com.apple.dock.plist; cp -R /System/Library/User\ Template/ 
> English.lproj/Library/Preferences/com.apple.symbolichotkeys.plist / 
> Users/$i/Library/Preferences/com.apple.symbolichotkeys.plist; chown - 
> R $i /Users/$i/Library/Preferences; fi
>
>
> Done
>
> # end script
>
> The Dashboard hotkey must be turned off too.  If you leave the  
> Dashboard hotkey active after removing/deleting Dashboard, the Dock  
> will crash and relaunch when you press the hotkey.  It doesn?t seem  
> to have any ill effect other than an annoying ?blinking? of the dock.
>
> The ?for? statement at the end copies a hotkey plist from the user  
> template to all existing home folders.  The script was written  
> before I adopted Casper and was a postflight script in a .pkg that  
> put the plist into the User Template.  A .dmg package containing the  
> plist and set to FUT and FEU would accomplish the same thing, but  
> you?ll still need the rest of the script to perform the Dashboard- 
> ectomy.
>
>
> On 3/5/08 3:49 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:
>
>> I think you need to include the full file path of where that plist
>> lives, also can you show us the exact command?
>>
>> Thomas Larkin
>> TIS Department
>> KCKPS USD500
>> tlarki at kckps.org
>> cell:  913-449-7589
>> office:  913-627-0351
>> >>> "Jeff Johnson" <jeff.johnson at glendale.k12.wi.us> 03/05/08 2:22 PM
>> >>>
>> Hello -
>>
>> Is there a way to use one of the Casper tools to disable Dashboard on
>> lab
>> machines (all Macs running 10.4.11)?
>>
>> I've tried doing this via ARD (3.2) using these commands:
>>
>> defaults write com.apple.dashboard mcx-disabled -boolean YES;
>> killall Dock
>>
>> I paste that in the Unix window in ARD and try to run the command as
>> root
>> --
>>
>> [Image:3508_15735_1.png]
>>
>> -- but I get this error message "No matching processes were found"
>> [Image:3508_15803_2.png]
>> Any idea on what's wrong? Is there a better way to do this?
>>
>> Thank you!
>>
>> Jeff
>> --
>> Jeff Johnson
>> Technology Coordinator
>> Glendale-River Hills School District
>> 2600 W. Mill Rd.
>> Glendale, WI 53209
>> 414-351-7170 x2195 office
>> 414-351-8100 fax
>> * 414-218-7096 mobile (new)
>> jeff.johnson at glendale.k12.wi.us
>>
>>
>>
>> _______________________________________________
>> Casper mailing list
>> Casper at list.jamfsoftware.com
>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>
>
>
> -- 
> Miles Leacy
> Senior Macintosh Technician
> Polo Ralph Lauren
> 212-318-7603
> miles.leacy at poloralphlauren.com
> <image.png>
>
> This message and any attached documents contain information which  
> may be confidential, subject to privilege or exempt from disclosure  
> under applicable law. These materials are intended only for the use  
> of the intended recipient. If you are not the intended recipient of  
> this transmission you are hereby notified that any distribution,  
> disclosure, printing, copying, storage, modification or the taking  
> of any action in reliance upon this transmission is strictly  
> prohibited. Delivery of this message to any person other than the  
> intended recipient shall not compromise or waive such  
> confidentiality, privilege or exemption from disclosure as to this  
> communication. If you have received this communication in error,  
> please immediately notify the sender and delete the message from  
> your system.
> <ATT00001.c>

Nick Amundsen
Product Specialist
.............................................................
JAMF Software
1011 Washington Ave S. #350
Minneapolis, MN 55415
.............................................................
US Support (612) 216-1296
UK Support (020) 3002 3907
support at jamfsoftware.com
.............................................................
http://www.jamfsoftware.com

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From tlarki at kckps.org  Fri Mar  7 12:42:26 2008
From: tlarki at kckps.org (Thomas Larkin)
Date: Fri, 07 Mar 2008 14:42:26 -0600
Subject: [Casper] inventory and helpdesk ticket system suggestions
Message-ID: <s7d15467.072@gwmail.kckps.org>

OK

Our current inventory is kind of a mess and to be honest I don't have
time to really keep up with inventory like I should.  However, Casper
has a nice built in inventory system which I would like to take
advantage of.  However, I am not quite sure how to take advantage of it.

So, suggestions or experiences of people who are using the Casper
Inventory system in conjunction with like a web based help desk ticket
system?  Like, where both the casper inventory and our inventory and the
help desk's inventory could all be synchronized?  Or, is that just too
much to hope for?  I like how you can export Casper Inventory to XML,
but can you import XML from another MySQL database?

I'd like to be able to track anything down through a web based inventory
system that pulls down machine name, asset tag, and user who last logged
and all user accounts that are synchronized with that machine, its last
known IP address and all that jazz.  Then be able to share that
information with a centralized database or help desk system so other
people and departments can access it and we can track things way more
easily.

Is this a pipe dream?

Thanks,

Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
cell:  913-449-7589
office:  913-627-0351

From john_wetter at hopkins.k12.mn.us  Fri Mar  7 12:47:51 2008
From: john_wetter at hopkins.k12.mn.us (John Wetter)
Date: Fri, 7 Mar 2008 14:47:51 -0600
Subject: [Casper] inventory and helpdesk ticket system suggestions
In-Reply-To: <s7d15467.072@gwmail.kckps.org>
Message-ID: <C3F70617.3380%john_wetter@hopkins.k12.mn.us>

I haven't used this, but have looked at it:
http://www.volchok.com/

I'd love to hear more replies on this also.  I guess as the inventory is all just in the Db, any Service Desk Software could access it and use it, but it's the coding to make that happen...

-John


On 3/7/08 2:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:

OK

Our current inventory is kind of a mess and to be honest I don't have
time to really keep up with inventory like I should.  However, Casper
has a nice built in inventory system which I would like to take
advantage of.  However, I am not quite sure how to take advantage of it.

So, suggestions or experiences of people who are using the Casper
Inventory system in conjunction with like a web based help desk ticket
system?  Like, where both the casper inventory and our inventory and the
help desk's inventory could all be synchronized?  Or, is that just too
much to hope for?  I like how you can export Casper Inventory to XML,
but can you import XML from another MySQL database?

I'd like to be able to track anything down through a web based inventory
system that pulls down machine name, asset tag, and user who last logged
and all user accounts that are synchronized with that machine, its last
known IP address and all that jazz.  Then be able to share that
information with a centralized database or help desk system so other
people and departments can access it and we can track things way more
easily.

Is this a pipe dream?

Thanks,

Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
cell:  913-449-7589
office:  913-627-0351
_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper


--
John Wetter
Technology Support Administrator
Technology & Information Services
Hopkins Public Schools
952-988-5373
john_wetter at hopkins.k12.mn.us
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From CRanschau at RoomAndBoard.com  Fri Mar  7 12:52:09 2008
From: CRanschau at RoomAndBoard.com (Cory Ranschau)
Date: Fri, 7 Mar 2008 14:52:09 -0600
Subject: [Casper] inventory and helpdesk ticket system suggestions
In-Reply-To: <C3F70617.3380%john_wetter@hopkins.k12.mn.us>
Message-ID: <C3F70719.2610%CRanschau@RoomAndBoard.com>

I spoke with the guy at Macworld for about 15 minutes.  Seems like a small company so they could possible lead some integration effort if you wanted.  I know they only provide a hosted solution right now.

Its ITIL based and it seemed to integrate with Casper pretty well.




On 3/7/08 2:47 PM, "John Wetter" <john_wetter at hopkins.k12.mn.us> wrote:

I haven't used this, but have looked at it:
http://www.volchok.com/

I'd love to hear more replies on this also.  I guess as the inventory is all just in the Db, any Service Desk Software could access it and use it, but it's the coding to make that happen...

-John


On 3/7/08 2:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:

OK

Our current inventory is kind of a mess and to be honest I don't have
time to really keep up with inventory like I should.  However, Casper
has a nice built in inventory system which I would like to take
advantage of.  However, I am not quite sure how to take advantage of it.

So, suggestions or experiences of people who are using the Casper
Inventory system in conjunction with like a web based help desk ticket
system?  Like, where both the casper inventory and our inventory and the
help desk's inventory could all be synchronized?  Or, is that just too
much to hope for?  I like how you can export Casper Inventory to XML,
but can you import XML from another MySQL database?

I'd like to be able to track anything down through a web based inventory
system that pulls down machine name, asset tag, and user who last logged
and all user accounts that are synchronized with that machine, its last
known IP address and all that jazz.  Then be able to share that
information with a centralized database or help desk system so other
people and departments can access it and we can track things way more
easily.

Is this a pipe dream?

Thanks,

Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
cell:  913-449-7589
office:  913-627-0351
_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper


--
Cory Ranschau
Systems Administrator
Room & Board
W:   763.302.3606
cranschau at roomandboard.com

From Jason.Weber at district196.org  Mon Mar 10 07:58:02 2008
From: Jason.Weber at district196.org (Weber, Jason)
Date: Mon, 10 Mar 2008 09:58:02 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
Message-ID: <C3FAB6AA.C7F%Jason.Weber@district196.org>

Just wondering if anyone else out there has been having troubles with
imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??

Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card (Newest
Mac Book)

The issue we are having with this newest batch of notebooks, is that when we
try to push Leopard to them via Casper the image fails.

After the imaging process appears to complete and then reboot, the system
hangs.  Looking into it further, by booting via a firewire drive we noticed
that the full system does not copy onto the computer. The only thing on the
drive is the Library folder.

If we use a disk copy and image via firewire or just do a standard DVD
install, the OS works just fine. So it appears that its something during the
Casper push.

We have used this configuration on other Intel Macs and it works as it
should. It's just this most recent batch that this has started.

We have tried building a new image (built on the new MacBooks), loading that
into the JSS directory and using that. Exact same results..

I also checked for firmware updates on the machines. None were available.

Has anyone else seen this??  Any ideas??

-- 
Jason Weber
Technology Support Cluster Specialist
Independent School District 196
(952)423-7974


From john.brenner at merrillcorp.com  Mon Mar 10 08:17:56 2008
From: john.brenner at merrillcorp.com (John Brenner)
Date: Mon, 10 Mar 2008 10:17:56 -0500
Subject: [Casper] inventory and helpdesk ticket system suggestions
In-Reply-To: <C3F70719.2610%CRanschau@RoomAndBoard.com>
Message-ID: <C3FABB54.CC9%john.brenner@merrillcorp.com>

We use GLPI for software/hardware inventory, but have yet to look at
exporting/importing assests from JSS.  Its freeware software and runs on My
SQL.  There is ticketing software that is in tandem (also freeware) and
seems pretty robust.


On 3/7/08 3:52 PM, "Cory Ranschau" <CRanschau at RoomAndBoard.com> wrote:

> I spoke with the guy at Macworld for about 15 minutes.  Seems like a small
> company so they could possible lead some integration effort if you wanted.  I
> know they only provide a hosted solution right now.
> 
> Its ITIL based and it seemed to integrate with Casper pretty well.
> 
> 
> 
> 
> On 3/7/08 2:47 PM, "John Wetter" <john_wetter at hopkins.k12.mn.us> wrote:
> 
> I haven't used this, but have looked at it:
> http://www.volchok.com/
> 
> I'd love to hear more replies on this also.  I guess as the inventory is all
> just in the Db, any Service Desk Software could access it and use it, but it's
> the coding to make that happen...
> 
> -John
> 
> 
> On 3/7/08 2:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:
> 
> OK
> 
> Our current inventory is kind of a mess and to be honest I don't have
> time to really keep up with inventory like I should.  However, Casper
> has a nice built in inventory system which I would like to take
> advantage of.  However, I am not quite sure how to take advantage of it.
> 
> So, suggestions or experiences of people who are using the Casper
> Inventory system in conjunction with like a web based help desk ticket
> system?  Like, where both the casper inventory and our inventory and the
> help desk's inventory could all be synchronized?  Or, is that just too
> much to hope for?  I like how you can export Casper Inventory to XML,
> but can you import XML from another MySQL database?
> 
> I'd like to be able to track anything down through a web based inventory
> system that pulls down machine name, asset tag, and user who last logged
> and all user accounts that are synchronized with that machine, its last
> known IP address and all that jazz.  Then be able to share that
> information with a centralized database or help desk system so other
> people and departments can access it and we can track things way more
> easily.
> 
> Is this a pipe dream?
> 
> Thanks,
> 
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
> 
> 
> --
> Cory Ranschau
> Systems Administrator
> Room & Board
> W:   763.302.3606
> cranschau at roomandboard.com
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper


From john.brenner at merrillcorp.com  Mon Mar 10 08:18:28 2008
From: john.brenner at merrillcorp.com (John Brenner)
Date: Mon, 10 Mar 2008 10:18:28 -0500
Subject: [Casper] inventory and helpdesk ticket system suggestions
In-Reply-To: <s7d15467.072@gwmail.kckps.org>
Message-ID: <C3FABB74.CCA%john.brenner@merrillcorp.com>

Inventory is easy to clean up even if you haven't been organized about it.

Smart groups are a fantastic tools and if your network is logically
segmented and you will have little problem organizing along building lines.

For finer control you would then need to segment those smart groups.


On 3/7/08 3:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:

> OK
> 
> Our current inventory is kind of a mess and to be honest I don't have
> time to really keep up with inventory like I should.  However, Casper
> has a nice built in inventory system which I would like to take
> advantage of.  However, I am not quite sure how to take advantage of it.
> 
> So, suggestions or experiences of people who are using the Casper
> Inventory system in conjunction with like a web based help desk ticket
> system?  Like, where both the casper inventory and our inventory and the
> help desk's inventory could all be synchronized?  Or, is that just too
> much to hope for?  I like how you can export Casper Inventory to XML,
> but can you import XML from another MySQL database?
> 
> I'd like to be able to track anything down through a web based inventory
> system that pulls down machine name, asset tag, and user who last logged
> and all user accounts that are synchronized with that machine, its last
> known IP address and all that jazz.  Then be able to share that
> information with a centralized database or help desk system so other
> people and departments can access it and we can track things way more
> easily.
> 
> Is this a pipe dream?
> 
> Thanks,
> 
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper


From john.brenner at merrillcorp.com  Mon Mar 10 08:21:03 2008
From: john.brenner at merrillcorp.com (John Brenner)
Date: Mon, 10 Mar 2008 10:21:03 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <C3FAB6AA.C7F%Jason.Weber@district196.org>
Message-ID: <C3FABC0F.CCD%john.brenner@merrillcorp.com>

We have had the same issue, I am unsure as to what is going on and haven't
had time to dig around although off the cuff the biggest change in Leopard
was ACLs and that would be my first place to look.


On 3/10/08 9:58 AM, "Weber, Jason" <Jason.Weber at district196.org> wrote:

> Just wondering if anyone else out there has been having troubles with
> imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??
> 
> Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card (Newest
> Mac Book)
> 
> The issue we are having with this newest batch of notebooks, is that when we
> try to push Leopard to them via Casper the image fails.
> 
> After the imaging process appears to complete and then reboot, the system
> hangs.  Looking into it further, by booting via a firewire drive we noticed
> that the full system does not copy onto the computer. The only thing on the
> drive is the Library folder.
> 
> If we use a disk copy and image via firewire or just do a standard DVD
> install, the OS works just fine. So it appears that its something during the
> Casper push.
> 
> We have used this configuration on other Intel Macs and it works as it
> should. It's just this most recent batch that this has started.
> 
> We have tried building a new image (built on the new MacBooks), loading that
> into the JSS directory and using that. Exact same results..
> 
> I also checked for firmware updates on the machines. None were available.
> 
> Has anyone else seen this??  Any ideas??


From Jason.Weber at district196.org  Mon Mar 10 09:21:57 2008
From: Jason.Weber at district196.org (Weber, Jason)
Date: Mon, 10 Mar 2008 11:21:57 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <769F61946876F740BDEDA5A4BA0A85F0063F8203@sfo1001ex02.na.corp.yr.com>
Message-ID: <C3FACA55.C91%Jason.Weber@district196.org>

When are netboot OS loads, it?s set to automatically log in as ROOT.

So still nothing so far..  And after some more testing, I have determined
that after the imaging is complete there is actually no data at all on the
hard drive.

In the earlier post I had a RemoteClient install package that was deployed
after the image, that?s where the ?Library? folder originated from. Since
then I tried pushing just a base 10.5.2 image and after the install there is
nothing at all on the hard drive.

Not good since we just got a shipment of roughly 60 MacBooks in that need to
be imaged!


On 3/10/08 10:39 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:

> There is a bug in the latest shipping version where u have to be logged in as
> root for it to image correctly.
> 
> --------------------------
> Sent from my BlackBerry Wireless Handheld
> 
> 
> ----- Original Message -----
> From: casper-bounces at list.jamfsoftware.com
> <casper-bounces at list.jamfsoftware.com>
> To: Casper List <casper at list.jamfsoftware.com>
> Sent: Mon Mar 10 07:58:02 2008
> Subject: [Casper] Imaging Issues with new Intel Mac Books
> 
> Just wondering if anyone else out there has been having troubles with
> imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??
> 
> Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card (Newest
> Mac Book)
> 
> The issue we are having with this newest batch of notebooks, is that when we
> try to push Leopard to them via Casper the image fails.
> 
> After the imaging process appears to complete and then reboot, the system
> hangs.  Looking into it further, by booting via a firewire drive we noticed
> that the full system does not copy onto the computer. The only thing on the
> drive is the Library folder.
> 
> If we use a disk copy and image via firewire or just do a standard DVD
> install, the OS works just fine. So it appears that its something during the
> Casper push.
> 
> We have used this configuration on other Intel Macs and it works as it
> should. It's just this most recent batch that this has started.
> 
> We have tried building a new image (built on the new MacBooks), loading that
> into the JSS directory and using that. Exact same results..
> 
> I also checked for firmware updates on the machines. None were available.
> 
> Has anyone else seen this??  Any ideas??
> 
> --
> Jason Weber
> Technology Support Cluster Specialist
> Independent School District 196
> (952)423-7974
> 
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
> 

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From Jason.Weber at district196.org  Mon Mar 10 12:23:58 2008
From: Jason.Weber at district196.org (Weber, Jason)
Date: Mon, 10 Mar 2008 14:23:58 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <C3FAAEE1.19009%Rich.Dagel@landor.com>
Message-ID: <C3FAF4FE.CA6%Jason.Weber@district196.org>

The share seems to show up normally.. And once it?s launched I can open the
share and any folders within.  I?ve had no troubles in the past, but there
must be something with these new machines that is slightly different.

Our server is also running 10.5.2.  I?m not sure if this is a server issue
or at the machine level..


On 3/10/08 11:24 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:

> I had the same issue when I built my 10.5.2 image but was fine once I had it
> log in as root.  When the mac boots into netboot, dose the share that it uses
> show up normally or dose it have the No access minus sign one it?
> 
> 
> On 3/10/08 9:21 AM, "Weber, Jason" <Jason.Weber at district196.org> wrote:
> 
>> When are netboot OS loads, it?s set to automatically log in as ROOT.
>> 
>> So still nothing so far..  And after some more testing, I have determined
>> that after the imaging is complete there is actually no data at all on the
>> hard drive.
>> 
>> In the earlier post I had a RemoteClient install package that was deployed
>> after the image, that?s where the ?Library? folder originated from. Since
>> then I tried pushing just a base 10.5.2 image and after the install there is
>> nothing at all on the hard drive.
>> 
>> Not good since we just got a shipment of roughly 60 MacBooks in that need to
>> be imaged!
>> 
>> 
>> On 3/10/08 10:39 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>> 
>>> There is a bug in the latest shipping version where u have to be logged in
>>> as root for it to image correctly.
>>> 
>>> --------------------------
>>> Sent from my BlackBerry Wireless Handheld
>>> 
>>> 
>>> ----- Original Message -----
>>> From: casper-bounces at list.jamfsoftware.com
>>> <casper-bounces at list.jamfsoftware.com>
>>> To: Casper List <casper at list.jamfsoftware.com>
>>> Sent: Mon Mar 10 07:58:02 2008
>>> Subject: [Casper] Imaging Issues with new Intel Mac Books
>>> 
>>> Just wondering if anyone else out there has been having troubles with
>>> imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??
>>> 
>>> Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card (Newest
>>> Mac Book)
>>> 
>>> The issue we are having with this newest batch of notebooks, is that when we
>>> try to push Leopard to them via Casper the image fails.
>>> 
>>> After the imaging process appears to complete and then reboot, the system
>>> hangs.  Looking into it further, by booting via a firewire drive we noticed
>>> that the full system does not copy onto the computer. The only thing on the
>>> drive is the Library folder.
>>> 
>>> If we use a disk copy and image via firewire or just do a standard DVD
>>> install, the OS works just fine. So it appears that its something during the
>>> Casper push.
>>> 
>>> We have used this configuration on other Intel Macs and it works as it
>>> should. It's just this most recent batch that this has started.
>>> 
>>> We have tried building a new image (built on the new MacBooks), loading that
>>> into the JSS directory and using that. Exact same results..
>>> 
>>> I also checked for firmware updates on the machines. None were available.
>>> 
>>> Has anyone else seen this??  Any ideas??
>>> 
>>> --
>>> Jason Weber
>>> Technology Support Cluster Specialist
>>> Independent School District 196
>>> (952)423-7974
>>> 
>>> _______________________________________________
>>> Casper mailing list
>>> Casper at list.jamfsoftware.com
>>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>> 
>>> 
>>> 
>>> _______________________________________________
>>> Casper mailing list
>>> Casper at list.jamfsoftware.com
>>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>> 
>>> 
>>> 
>>> 
>>> Rich Dagel  |   Senior Technology Specialist   |   Landor Associates   |
>>> 1001 Front St.  |   S.F., CA. 94111  |  415 365 3933  |  www.landor.com
>>> 
>>> This transmission is confidential and intended solely for the person or
>>> organization to whom it is addressed.  It may contain privileged and
>>> confidential information.  If you are not the intended recipient, you should
>>> not copy, distribute or take any action in reliance on it. If you have
>>> received this transmission in error, please notify the sender at the e-mail
>>> address above.
>>> 
>>> 

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From Jason.Weber at district196.org  Fri Mar 14 06:08:07 2008
From: Jason.Weber at district196.org (Weber, Jason)
Date: Fri, 14 Mar 2008 08:08:07 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <C3FAAEE1.19009%Rich.Dagel@landor.com>
Message-ID: <C3FFE2E7.D30%Jason.Weber@district196.org>

Ok, we figured it out..

Turns out to image the new MacBooks with 10.5.2 you need a 10.5.2 NetBoot
image, the JAMF server on 10.5.2, and obviously pushing the 10.5.2 image to
any new Macs.

Once we upgrade the server as well as the NetBoot image to 10.5.2 things are
now working. 

We originally started with the server at 10.5.1 as well as the NetBoot image
at 10.5.1

We first upgraded the server to 10.5.2 earlier this week, but were unable to
pull any images down to the new MacBooks until the Netboot image was redone
at 10.5.2


-- 
Jason Weber
Technology Support Cluster Specialist
Independent School District 196
(952)423-7974



On 3/10/08 11:24 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:

> I had the same issue when I built my 10.5.2 image but was fine once I had it
> log in as root.  When the mac boots into netboot, dose the share that it uses
> show up normally or dose it have the No access minus sign one it?
> 
> 
> On 3/10/08 9:21 AM, "Weber, Jason" <Jason.Weber at district196.org> wrote:
> 
>> When are netboot OS loads, it?s set to automatically log in as ROOT.
>> 
>> So still nothing so far..  And after some more testing, I have determined
>> that after the imaging is complete there is actually no data at all on the
>> hard drive.
>> 
>> In the earlier post I had a RemoteClient install package that was deployed
>> after the image, that?s where the ?Library? folder originated from. Since
>> then I tried pushing just a base 10.5.2 image and after the install there is
>> nothing at all on the hard drive.
>> 
>> Not good since we just got a shipment of roughly 60 MacBooks in that need to
>> be imaged!
>> 
>> 
>> On 3/10/08 10:39 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>> 
>>> There is a bug in the latest shipping version where u have to be logged in
>>> as root for it to image correctly.
>>> 
>>> --------------------------
>>> Sent from my BlackBerry Wireless Handheld
>>> 
>>> 
>>> ----- Original Message -----
>>> From: casper-bounces at list.jamfsoftware.com
>>> <casper-bounces at list.jamfsoftware.com>
>>> To: Casper List <casper at list.jamfsoftware.com>
>>> Sent: Mon Mar 10 07:58:02 2008
>>> Subject: [Casper] Imaging Issues with new Intel Mac Books
>>> 
>>> Just wondering if anyone else out there has been having troubles with
>>> imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??
>>> 
>>> Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card (Newest
>>> Mac Book)
>>> 
>>> The issue we are having with this newest batch of notebooks, is that when we
>>> try to push Leopard to them via Casper the image fails.
>>> 
>>> After the imaging process appears to complete and then reboot, the system
>>> hangs.  Looking into it further, by booting via a firewire drive we noticed
>>> that the full system does not copy onto the computer. The only thing on the
>>> drive is the Library folder.
>>> 
>>> If we use a disk copy and image via firewire or just do a standard DVD
>>> install, the OS works just fine. So it appears that its something during the
>>> Casper push.
>>> 
>>> We have used this configuration on other Intel Macs and it works as it
>>> should. It's just this most recent batch that this has started.
>>> 
>>> We have tried building a new image (built on the new MacBooks), loading that
>>> into the JSS directory and using that. Exact same results..
>>> 
>>> I also checked for firmware updates on the machines. None were available.
>>> 
>>> Has anyone else seen this??  Any ideas??
>>> 
>>> --
>>> Jason Weber
>>> Technology Support Cluster Specialist
>>> Independent School District 196
>>> (952)423-7974
>>> 
>>> _______________________________________________
>>> Casper mailing list
>>> Casper at list.jamfsoftware.com
>>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>> 
>>> 
>>> 
>>> _______________________________________________
>>> Casper mailing list
>>> Casper at list.jamfsoftware.com
>>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>> 
>>> 
>>> 
>>> 
>>> Rich Dagel  |   Senior Technology Specialist   |   Landor Associates   |
>>> 1001 Front St.  |   S.F., CA. 94111  |  415 365 3933  |  www.landor.com
>>> 
>>> This transmission is confidential and intended solely for the person or
>>> organization to whom it is addressed.  It may contain privileged and
>>> confidential information.  If you are not the intended recipient, you should
>>> not copy, distribute or take any action in reliance on it. If you have
>>> received this transmission in error, please notify the sender at the e-mail
>>> address above.
>>> 
>>> 

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From Dustin.Dorey at district196.org  Fri Mar 14 06:18:52 2008
From: Dustin.Dorey at district196.org (Dorey, Dustin)
Date: Fri, 14 Mar 2008 08:18:52 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <C3FFE2E7.D30%Jason.Weber@district196.org>
References: <C3FAAEE1.19009%Rich.Dagel@landor.com>
	<C3FFE2E7.D30%Jason.Weber@district196.org>
Message-ID: <DFFCE7044F8AFF41AB2262F92C78216207111500@do-mail03.district196.org>

One more note on that, when I was building the images I noticed that it
helps to make sure that you do not have spaces in the name.   I know
this should be S.O.P.  But I slipped up once and it caused some strange
issues with netbooting the new machines as well.  I don't know if that
is the official response but thought I'd throw it out there.  

Our current set up here that is working with the new machines and 10.5.2

 

Intel Based Xserv running OS X Server version 10.5.2

Netboot image Built on newest macbooks we have running the x3100 chipset
and using the 10.5.2 install discs

Imaging we are laying down is 10.5.2

 

**** No spaces in the netboot name********

 

Side note we didn't have any luck booting the newest laptops with
firewire drives that were not 10.5.2 either, just to keep that in mind
if you still have those around that you are still using.

 

Dustin Dorey

Technology Support Cluster Specialist

ISD 196 Apple Valley, Rosemount, Eagan

14445 Diamond Path West

Rosemount, MN 55068

(952) 423-7971

dustin.dorey at district196.org

 

From: casper-bounces at list.jamfsoftware.com
[mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Weber, Jason
Sent: Friday, March 14, 2008 8:08 AM
To: Casper List
Subject: Re: [Casper] Imaging Issues with new Intel Mac Books

 

Ok, we figured it out..

Turns out to image the new MacBooks with 10.5.2 you need a 10.5.2
NetBoot image, the JAMF server on 10.5.2, and obviously pushing the
10.5.2 image to any new Macs.

Once we upgrade the server as well as the NetBoot image to 10.5.2 things
are now working. 

We originally started with the server at 10.5.1 as well as the NetBoot
image at 10.5.1

We first upgraded the server to 10.5.2 earlier this week, but were
unable to pull any images down to the new MacBooks until the Netboot
image was redone at 10.5.2


-- 
Jason Weber
Technology Support Cluster Specialist
Independent School District 196
(952)423-7974



On 3/10/08 11:24 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:

I had the same issue when I built my 10.5.2 image but was fine once I
had it log in as root.  When the mac boots into netboot, dose the share
that it uses show up normally or dose it have the No access minus sign
one it?


On 3/10/08 9:21 AM, "Weber, Jason" <Jason.Weber at district196.org> wrote:

When are netboot OS loads, it's set to automatically log in as ROOT.

So still nothing so far..  And after some more testing, I have
determined that after the imaging is complete there is actually no data
at all on the hard drive.

In the earlier post I had a RemoteClient install package that was
deployed after the image, that's where the "Library" folder originated
from. Since then I tried pushing just a base 10.5.2 image and after the
install there is nothing at all on the hard drive.

Not good since we just got a shipment of roughly 60 MacBooks in that
need to be imaged!


On 3/10/08 10:39 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:

There is a bug in the latest shipping version where u have to be logged
in as root for it to image correctly. 

--------------------------
Sent from my BlackBerry Wireless Handheld


----- Original Message -----
From: casper-bounces at list.jamfsoftware.com
<casper-bounces at list.jamfsoftware.com>
To: Casper List <casper at list.jamfsoftware.com>
Sent: Mon Mar 10 07:58:02 2008
Subject: [Casper] Imaging Issues with new Intel Mac Books

Just wondering if anyone else out there has been having troubles with
imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??

Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card
(Newest
Mac Book)

The issue we are having with this newest batch of notebooks, is that
when we
try to push Leopard to them via Casper the image fails.

After the imaging process appears to complete and then reboot, the
system
hangs.  Looking into it further, by booting via a firewire drive we
noticed
that the full system does not copy onto the computer. The only thing on
the
drive is the Library folder.

If we use a disk copy and image via firewire or just do a standard DVD
install, the OS works just fine. So it appears that its something during
the
Casper push.

We have used this configuration on other Intel Macs and it works as it
should. It's just this most recent batch that this has started.

We have tried building a new image (built on the new MacBooks), loading
that
into the JSS directory and using that. Exact same results..

I also checked for firmware updates on the machines. None were
available.

Has anyone else seen this??  Any ideas??

--
Jason Weber
Technology Support Cluster Specialist
Independent School District 196
(952)423-7974

_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper



________________________________

_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper



________________________________


Rich Dagel |   Senior Technology Specialist   |   Landor Associates   |
1001 Front St. |   S.F., CA. 94111 |  415 365 3933  |  www.landor.com

This transmission is confidential and intended solely for the person or
organization to whom it is addressed.  It may contain privileged and
confidential information.  If you are not the intended recipient, you
should not copy, distribute or take any action in reliance on it. If you
have received this transmission in error, please notify the sender at
the e-mail address above.



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From mcorippo at lblp.com  Fri Mar 14 09:30:55 2008
From: mcorippo at lblp.com (mcorippo)
Date: Fri, 14 Mar 2008 09:30:55 -0700
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <DFFCE7044F8AFF41AB2262F92C78216207111500@do-mail03.district196.org>
References: <DFFCE7044F8AFF41AB2262F92C78216207111500@do-mail03.district196.org>
Message-ID: <fc.006ad2290197d6bf3b9aca00c38f1c63.197d78c@lblp.com>

Thanks for posting these tips.  

Was just going to ask how folks were doing with 10.5 Server.   Our JSS is still running 10.4 Server.....getting ready to upgrade, and roll out our first 10.5 image too.  Sounds like it's go time now.


Matt Corippo
Lindamood-Bell Learning Processes



"Dorey, Dustin" <Dustin.Dorey at district196.org> on March 14, 2008 at 5:18 AM -0700 wrote:
>One more note on that, when I was building the images I noticed that it helps to make sure that you do not have spaces in the name.?? I know this should be S.O.P.? But I slipped up once and it caused some
>strange issues with netbooting the new machines as well.? I don't know if that is the official response but thought I'd throw it out there.? 
>
>Our current set up here that is working with the new machines and 10.5.2
>
>?
>
>Intel Based Xserv running OS X Server version 10.5.2
>
>Netboot image Built on newest macbooks we have running the x3100 chipset and using the 10.5.2 install discs
>
>Imaging we are laying down is 10.5.2
>
>?
>
>**** No spaces in the netboot name********
>
>?
>
>Side note we didn't have any luck booting the newest laptops with firewire drives that were not 10.5.2 either, just to keep that in mind if you still have those around that you are still using.
>
>?
>
>
>
>
>Dustin Dorey
>
>Technology Support Cluster Specialist
>
>ISD 196 Apple Valley, Rosemount, Eagan
>
>14445 Diamond Path West
>
>Rosemount, MN 55068
>
>(952) 423-7971
>
>dustin.dorey at district196.org
>
>
>
>
>?
>
>
>
>
>From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Weber, Jason
>Sent: Friday, March 14, 2008 8:08 AM
>To: Casper List
>Subject: Re: [Casper] Imaging Issues with new Intel Mac Books
>
>
>
>
>?
>
>Ok, we figured it out..
>
>Turns out to image the new MacBooks with 10.5.2 you need a 10.5.2 NetBoot image, the JAMF server on 10.5.2, and obviously pushing the 10.5.2 image to any new Macs.
>
>Once we upgrade the server as well as the NetBoot image to 10.5.2 things are now working. 
>
>We originally started with the server at 10.5.1 as well as the NetBoot image at 10.5.1
>
>We first upgraded the server to 10.5.2 earlier this week, but were unable to pull any images down to the new MacBooks until the Netboot image was redone at 10.5.2
>
>
>-- 
>Jason Weber
>Technology Support Cluster Specialist
>Independent School District 196
>(952)423-7974
>
>
>
>On 3/10/08 11:24 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>
>I had the same issue when I built my 10.5.2 image but was fine once I had it log in as root. ?When the mac boots into netboot, dose the share that it uses show up normally or dose it have the No access minus
>sign one it?
>
>
>On 3/10/08 9:21 AM, "Weber, Jason" <Jason.Weber at district196.org> wrote:
>
>When are netboot OS loads, it's set to automatically log in as ROOT.
>
>So still nothing so far.. ?And after some more testing, I have determined that after the imaging is complete there is actually no data at all on the hard drive.
>
>In the earlier post I had a RemoteClient install package that was deployed after the image, that's where the "Library" folder originated from. Since then I tried pushing just a base 10.5.2 image and after the
>install there is nothing at all on the hard drive.
>
>Not good since we just got a shipment of roughly 60 MacBooks in that need to be imaged!
>
>
>On 3/10/08 10:39 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>
>There is a bug in the latest shipping version where u have to be logged in as root for it to image correctly. 
>
>--------------------------
>Sent from my BlackBerry Wireless Handheld
>
>
>----- Original Message -----
>From: casper-bounces at list.jamfsoftware.com <casper-bounces at list.jamfsoftware.com>
>To: Casper List <casper at list.jamfsoftware.com>
>Sent: Mon Mar 10 07:58:02 2008
>Subject: [Casper] Imaging Issues with new Intel Mac Books
>
>Just wondering if anyone else out there has been having troubles with
>imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??
>
>Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card (Newest
>Mac Book)
>
>The issue we are having with this newest batch of notebooks, is that when we
>try to push Leopard to them via Casper the image fails.
>
>After the imaging process appears to complete and then reboot, the system
>hangs. ?Looking into it further, by booting via a firewire drive we noticed
>that the full system does not copy onto the computer. The only thing on the
>drive is the Library folder.
>
>If we use a disk copy and image via firewire or just do a standard DVD
>install, the OS works just fine. So it appears that its something during the
>Casper push.
>
>We have used this configuration on other Intel Macs and it works as it
>should. It's just this most recent batch that this has started.
>
>We have tried building a new image (built on the new MacBooks), loading that
>into the JSS directory and using that. Exact same results..
>
>I also checked for firmware updates on the machines. None were available.
>
>Has anyone else seen this?? ?Any ideas??
>
>--
>Jason Weber
>Technology Support Cluster Specialist
>Independent School District 196
>(952)423-7974
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>[ http://list.jamfsoftware.com/mailman/listinfo/casper ]http://list.jamfsoftware.com/mailman/listinfo/casper
>
>
>
>
>
>     #######################################################################################################################################################################################################
>
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>[ http://list.jamfsoftware.com/mailman/listinfo/casper ]http://list.jamfsoftware.com/mailman/listinfo/casper
>
>
>
>
> 
>     #######################################################################################################################################################################################################
>
>
>
>Rich Dagel | ??Senior Technology Specialist ??| ??Landor Associates ? | ??1001 Front St. | ??S.F., CA. 94111 | ?415 365 3933 ?| ?www.landor.com
>
>This transmission is confidential and intended solely for the person or organization to whom it is addressed. ?It may contain privileged and confidential information. ?If you are not the intended recipient,
>you should not copy, distribute or take any action in reliance on it. If you have received this transmission in error, please notify the sender at the e-mail address above.
>
>
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>http://list.jamfsoftware.com/mailman/listinfo/casper



From ganderson at phrd.ab.ca  Fri Mar 14 09:46:23 2008
From: ganderson at phrd.ab.ca (Gene Anderson)
Date: Fri, 14 Mar 2008 10:46:23 -0600
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <fc.006ad2290197d6bf3b9aca00c38f1c63.197d78c@lblp.com>
References: <DFFCE7044F8AFF41AB2262F92C78216207111500@do-mail03.district196.org>
	<,> <fc.006ad2290197d6bf3b9aca00c38f1c63.197d78c@lblp.com>
Message-ID: <fc.000f4ccf01a8e0c63b9aca00c38f1c63.1a8e0d4@phrd.ab.ca>

"mcorippo" <mcorippo at lblp.com> writes:
>Was just going to ask how folks were doing with 10.5 Server.   Our JSS is
>still running 10.4 Server.....getting ready to upgrade, and roll out our
>first 10.5 image too.  Sounds like it's go time now.

Our's is running 10.5 and has been from the beginning of our Casper
deployment. The JSS service restarts itself a few times a day - not sure
if that's normal or not. Other than that it's been working well.



Gene Anderson
Systems Analyst, Microsoft Certified Professional
Pembina Hills Regional Division No.7
Phone: (780) 674-8535 ext 6860
email: ganderson at phrd.ab.ca

"Passwords are like bubble gum, strongest when fresh, should never be
used by groups and create a sticky mess when left laying around"

-anon



From NATHANIEL.LINDLEY at spps.org  Fri Mar 14 09:51:35 2008
From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org)
Date: Fri, 14 Mar 2008 11:51:35 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <fc.006ad2290197d6bf3b9aca00c38f1c63.197d78c@lblp.com>
Message-ID: <OF608CBF4C.AD4A74EF-ON8625740C.005C235C-8625740C.005C9689@spps.org>

I have my JSS running on a new 10.5.2 Xserver and with the 8 cores, the 
CPU usage is about 1% all the time.  My master CasperShare is running from 
a 10.4 Xserver with Xraid though, so all the new Xserve has is the JSS db 
and a secondary CasperShare.  We are waiting for the Java tomcat to run in 
64-bit mode which can then take advantage more RAM for tomcat.  Things 
have been better since switching to this new server and 10.5.2.  I think 
it is more the hardware than the OS that improved the response times. 
Otherwise, stable.
My NetBoot 10.5.2 image is working OK.  occasional problems and I still 
can't turn off spotlight on it.  # sudo mdutil -i off / 
I think I have problems booting eMacs from the Leopard netboot too. 
Haven't tried for a while.

Nathaniel Lindley

++++++++++++++++++
Learning Systems Specialist
Educational Technology
Saint Paul Public Schools
Saint Paul, Minnesota
nathaniel.lindley at spps.org
phone:  651-603-4929



"mcorippo" <mcorippo at lblp.com> 
Sent by: casper-bounces at list.jamfsoftware.com
03/14/2008 11:30 AM

To
casper at list.jamfsoftware.com
cc

Subject
Re: [Casper] Imaging Issues with new Intel Mac Books






Thanks for posting these tips. 

Was just going to ask how folks were doing with 10.5 Server.   Our JSS is 
still running 10.4 Server.....getting ready to upgrade, and roll out our 
first 10.5 image too.  Sounds like it's go time now.


Matt Corippo
Lindamood-Bell Learning Processes



"Dorey, Dustin" <Dustin.Dorey at district196.org> on March 14, 2008 at 5:18 
AM -0700 wrote:
>One more note on that, when I was building the images I noticed that it 
helps to make sure that you do not have spaces in the name.?? I know this 
should be S.O.P.? But I slipped up once and it caused some
>strange issues with netbooting the new machines as well.? I don't know if 
that is the official response but thought I'd throw it out there.? 
>
>Our current set up here that is working with the new machines and 10.5.2
>
>?
>
>Intel Based Xserv running OS X Server version 10.5.2
>
>Netboot image Built on newest macbooks we have running the x3100 chipset 
and using the 10.5.2 install discs
>
>Imaging we are laying down is 10.5.2
>
>?
>
>**** No spaces in the netboot name********
>
>?
>
>Side note we didn't have any luck booting the newest laptops with 
firewire drives that were not 10.5.2 either, just to keep that in mind if 
you still have those around that you are still using.
>
>?
>
>
>
>
>Dustin Dorey
>
>Technology Support Cluster Specialist
>
>ISD 196 Apple Valley, Rosemount, Eagan
>
>14445 Diamond Path West
>
>Rosemount, MN 55068
>
>(952) 423-7971
>
>dustin.dorey at district196.org
>
>
>
>
>?
>
>
>
>
>From: casper-bounces at list.jamfsoftware.com 
[mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Weber, Jason
>Sent: Friday, March 14, 2008 8:08 AM
>To: Casper List
>Subject: Re: [Casper] Imaging Issues with new Intel Mac Books
>
>
>
>
>?
>
>Ok, we figured it out..
>
>Turns out to image the new MacBooks with 10.5.2 you need a 10.5.2 NetBoot 
image, the JAMF server on 10.5.2, and obviously pushing the 10.5.2 image 
to any new Macs.
>
>Once we upgrade the server as well as the NetBoot image to 10.5.2 things 
are now working. 
>
>We originally started with the server at 10.5.1 as well as the NetBoot 
image at 10.5.1
>
>We first upgraded the server to 10.5.2 earlier this week, but were unable 
to pull any images down to the new MacBooks until the Netboot image was 
redone at 10.5.2
>
>
>-- 
>Jason Weber
>Technology Support Cluster Specialist
>Independent School District 196
>(952)423-7974
>
>
>
>On 3/10/08 11:24 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>
>I had the same issue when I built my 10.5.2 image but was fine once I had 
it log in as root. ?When the mac boots into netboot, dose the share that 
it uses show up normally or dose it have the No access minus
>sign one it?
>
>
>On 3/10/08 9:21 AM, "Weber, Jason" <Jason.Weber at district196.org> wrote:
>
>When are netboot OS loads, it's set to automatically log in as ROOT.
>
>So still nothing so far.. ?And after some more testing, I have determined 
that after the imaging is complete there is actually no data at all on the 
hard drive.
>
>In the earlier post I had a RemoteClient install package that was 
deployed after the image, that's where the "Library" folder originated 
from. Since then I tried pushing just a base 10.5.2 image and after the
>install there is nothing at all on the hard drive.
>
>Not good since we just got a shipment of roughly 60 MacBooks in that need 
to be imaged!
>
>
>On 3/10/08 10:39 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>
>There is a bug in the latest shipping version where u have to be logged 
in as root for it to image correctly. 
>
>--------------------------
>Sent from my BlackBerry Wireless Handheld
>
>
>----- Original Message -----
>From: casper-bounces at list.jamfsoftware.com 
<casper-bounces at list.jamfsoftware.com>
>To: Casper List <casper at list.jamfsoftware.com>
>Sent: Mon Mar 10 07:58:02 2008
>Subject: [Casper] Imaging Issues with new Intel Mac Books
>
>Just wondering if anyone else out there has been having troubles with
>imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??
>
>Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card 
(Newest
>Mac Book)
>
>The issue we are having with this newest batch of notebooks, is that when 
we
>try to push Leopard to them via Casper the image fails.
>
>After the imaging process appears to complete and then reboot, the system
>hangs. ?Looking into it further, by booting via a firewire drive we 
noticed
>that the full system does not copy onto the computer. The only thing on 
the
>drive is the Library folder.
>
>If we use a disk copy and image via firewire or just do a standard DVD
>install, the OS works just fine. So it appears that its something during 
the
>Casper push.
>
>We have used this configuration on other Intel Macs and it works as it
>should. It's just this most recent batch that this has started.
>
>We have tried building a new image (built on the new MacBooks), loading 
that
>into the JSS directory and using that. Exact same results..
>
>I also checked for firmware updates on the machines. None were available.
>
>Has anyone else seen this?? ?Any ideas??
>
>--
>Jason Weber
>Technology Support Cluster Specialist
>Independent School District 196
>(952)423-7974
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>[ http://list.jamfsoftware.com/mailman/listinfo/casper 
]http://list.jamfsoftware.com/mailman/listinfo/casper
>
>
>
>
>
> 
#######################################################################################################################################################################################################
>
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>[ http://list.jamfsoftware.com/mailman/listinfo/casper 
]http://list.jamfsoftware.com/mailman/listinfo/casper
>
>
>
>
> 
> 
#######################################################################################################################################################################################################
>
>
>
>Rich Dagel | ??Senior Technology Specialist ??| ??Landor Associates ? | 
??1001 Front St. | ??S.F., CA. 94111 | ?415 365 3933 ?| ?www.landor.com
>
>This transmission is confidential and intended solely for the person or 
organization to whom it is addressed. ?It may contain privileged and 
confidential information. ?If you are not the intended recipient,
>you should not copy, distribute or take any action in reliance on it. If 
you have received this transmission in error, please notify the sender at 
the e-mail address above.
>
>
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>http://list.jamfsoftware.com/mailman/listinfo/casper


_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper

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From Cyrus.Vahhaji at bestbuy.com  Fri Mar 14 10:50:16 2008
From: Cyrus.Vahhaji at bestbuy.com (Cyrus Vahhaji)
Date: Fri, 14 Mar 2008 12:50:16 -0500
Subject: [Casper] Application packages for Leopard
Message-ID: <C4002508.18597%Cyrus.Vahhaji@bestbuy.com>

Curious to see who in this list has deployed Leopard and whether you are
using packages created in Tiger or have you re-packaged them in Leopard. Any
other thoughts are more than welcome regarding this.

Thanx,
Cyrus
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From ganderson at phrd.ab.ca  Fri Mar 14 11:30:21 2008
From: ganderson at phrd.ab.ca (Gene Anderson)
Date: Fri, 14 Mar 2008 12:30:21 -0600
Subject: [Casper] Application packages for Leopard
In-Reply-To: <C4002508.18597%Cyrus.Vahhaji@bestbuy.com>
References: <C4002508.18597%Cyrus.Vahhaji@bestbuy.com>
Message-ID: <fc.000f4ccf01a8e5f23b9aca00ab8c84b4.1a8e629@phrd.ab.ca>

Cyrus Vahhaji <Cyrus.Vahhaji at bestbuy.com> writes:
>Curious to see who in this list has deployed Leopard and whether you are
>using packages created in Tiger or have you re-packaged them in Leopard.
>Any other thoughts are more than welcome regarding this.

We've been deploying Leopard clients using packages built on Panther and
Tiger. We haven't any reported problems with package version builds so far
on Leopard clients.



Gene Anderson
Systems Analyst, Microsoft Certified Professional
Pembina Hills Regional Division No.7
Phone: (780) 674-8535 ext 6860
email: ganderson at phrd.ab.ca

"Passwords are like bubble gum, strongest when fresh, should never be
used by groups and create a sticky mess when left laying around"

-anon



From ERNSTCS at uwec.edu  Fri Mar 14 13:11:14 2008
From: ERNSTCS at uwec.edu (Ernst, Craig S.)
Date: Fri, 14 Mar 2008 15:11:14 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <fc.006ad2290197d6bf3b9aca00c38f1c63.197d78c@lblp.com>
Message-ID: <C4004612.4CD5%ernstcs@uwec.edu>

We're running our JSS on the old PowerPC Xserves with 10.5.2. We've had strange things happen, like "Not a valid JSS" messages (even though it is). Some of the images not of the web interface not coming up until after several refreshes and then messages about security not supported in FireFox. Our JSS restarts on occasion. Apparently our instance of Tomcat isn't logging anything either...so that's pretty sweet. However, these issues aren't related to just Leopard Server...some have happened on Tiger Server, too.

I'd be interested to know if anyone sees the Invalid JSS message on occasion...

Craig Ernst
Systems Management & Configuration
----------------------------------
University of Wisconsin-Eau Claire
Learning & Technology Services
105 Garfield Ave
Eau Claire, WI 54701
Phone: (715) 836-3639
Fax: (715) 836-6001
----------------------------------
ernstcs at uwec.edu



On 3/14/08 11:30 AM, "mcorippo" <mcorippo at lblp.com> wrote:

Thanks for posting these tips.

Was just going to ask how folks were doing with 10.5 Server.   Our JSS is still running 10.4 Server.....getting ready to upgrade, and roll out our first 10.5 image too.  Sounds like it's go time now.


Matt Corippo
Lindamood-Bell Learning Processes



"Dorey, Dustin" <Dustin.Dorey at district196.org> on March 14, 2008 at 5:18 AM -0700 wrote:
>One more note on that, when I was building the images I noticed that it helps to make sure that you do not have spaces in the name.?? I know this should be S.O.P.? But I slipped up once and it caused some
>strange issues with netbooting the new machines as well.? I don't know if that is the official response but thought I'd throw it out there.?
>
>Our current set up here that is working with the new machines and 10.5.2
>
>?
>
>Intel Based Xserv running OS X Server version 10.5.2
>
>Netboot image Built on newest macbooks we have running the x3100 chipset and using the 10.5.2 install discs
>
>Imaging we are laying down is 10.5.2
>
>?
>
>**** No spaces in the netboot name********
>
>?
>
>Side note we didn't have any luck booting the newest laptops with firewire drives that were not 10.5.2 either, just to keep that in mind if you still have those around that you are still using.
>
>?
>
>
>
>
>Dustin Dorey
>
>Technology Support Cluster Specialist
>
>ISD 196 Apple Valley, Rosemount, Eagan
>
>14445 Diamond Path West
>
>Rosemount, MN 55068
>
>(952) 423-7971
>
>dustin.dorey at district196.org
>
>
>
>
>?
>
>
>
>
>From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Weber, Jason
>Sent: Friday, March 14, 2008 8:08 AM
>To: Casper List
>Subject: Re: [Casper] Imaging Issues with new Intel Mac Books
>
>
>
>
>?
>
>Ok, we figured it out..
>
>Turns out to image the new MacBooks with 10.5.2 you need a 10.5.2 NetBoot image, the JAMF server on 10.5.2, and obviously pushing the 10.5.2 image to any new Macs.
>
>Once we upgrade the server as well as the NetBoot image to 10.5.2 things are now working.
>
>We originally started with the server at 10.5.1 as well as the NetBoot image at 10.5.1
>
>We first upgraded the server to 10.5.2 earlier this week, but were unable to pull any images down to the new MacBooks until the Netboot image was redone at 10.5.2
>
>
>--
>Jason Weber
>Technology Support Cluster Specialist
>Independent School District 196
>(952)423-7974
>
>
>
>On 3/10/08 11:24 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>
>I had the same issue when I built my 10.5.2 image but was fine once I had it log in as root. ?When the mac boots into netboot, dose the share that it uses show up normally or dose it have the No access minus
>sign one it?
>
>
>On 3/10/08 9:21 AM, "Weber, Jason" <Jason.Weber at district196.org> wrote:
>
>When are netboot OS loads, it's set to automatically log in as ROOT.
>
>So still nothing so far.. ?And after some more testing, I have determined that after the imaging is complete there is actually no data at all on the hard drive.
>
>In the earlier post I had a RemoteClient install package that was deployed after the image, that's where the "Library" folder originated from. Since then I tried pushing just a base 10.5.2 image and after the
>install there is nothing at all on the hard drive.
>
>Not good since we just got a shipment of roughly 60 MacBooks in that need to be imaged!
>
>
>On 3/10/08 10:39 AM, "Dagel, Rich" <Rich.Dagel at landor.com> wrote:
>
>There is a bug in the latest shipping version where u have to be logged in as root for it to image correctly.
>
>--------------------------
>Sent from my BlackBerry Wireless Handheld
>
>
>----- Original Message -----
>From: casper-bounces at list.jamfsoftware.com <casper-bounces at list.jamfsoftware.com>
>To: Casper List <casper at list.jamfsoftware.com>
>Sent: Mon Mar 10 07:58:02 2008
>Subject: [Casper] Imaging Issues with new Intel Mac Books
>
>Just wondering if anyone else out there has been having troubles with
>imaging the new Intel Mac Books with Leopard 10.5.2 using Casper??
>
>Computer Specs: Intel Core 2 Duo 2.4, with the X3100 graphics card (Newest
>Mac Book)
>
>The issue we are having with this newest batch of notebooks, is that when we
>try to push Leopard to them via Casper the image fails.
>
>After the imaging process appears to complete and then reboot, the system
>hangs. ?Looking into it further, by booting via a firewire drive we noticed
>that the full system does not copy onto the computer. The only thing on the
>drive is the Library folder.
>
>If we use a disk copy and image via firewire or just do a standard DVD
>install, the OS works just fine. So it appears that its something during the
>Casper push.
>
>We have used this configuration on other Intel Macs and it works as it
>should. It's just this most recent batch that this has started.
>
>We have tried building a new image (built on the new MacBooks), loading that
>into the JSS directory and using that. Exact same results..
>
>I also checked for firmware updates on the machines. None were available.
>
>Has anyone else seen this?? ?Any ideas??
>
>--
>Jason Weber
>Technology Support Cluster Specialist
>Independent School District 196
>(952)423-7974
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>[ http://list.jamfsoftware.com/mailman/listinfo/casper ]http://list.jamfsoftware.com/mailman/listinfo/casper
>
>
>
>
>
>     #######################################################################################################################################################################################################
>
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>[ http://list.jamfsoftware.com/mailman/listinfo/casper ]http://list.jamfsoftware.com/mailman/listinfo/casper
>
>
>
>
>
>     #######################################################################################################################################################################################################
>
>
>
>Rich Dagel | ??Senior Technology Specialist ??| ??Landor Associates ? | ??1001 Front St. | ??S.F., CA. 94111 | ?415 365 3933 ?| ?www.landor.com
>
>This transmission is confidential and intended solely for the person or organization to whom it is addressed. ?It may contain privileged and confidential information. ?If you are not the intended recipient,
>you should not copy, distribute or take any action in reliance on it. If you have received this transmission in error, please notify the sender at the e-mail address above.
>
>
>
>_______________________________________________
>Casper mailing list
>Casper at list.jamfsoftware.com
>http://list.jamfsoftware.com/mailman/listinfo/casper


_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper

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From ganderson at phrd.ab.ca  Fri Mar 14 13:21:38 2008
From: ganderson at phrd.ab.ca (Gene Anderson)
Date: Fri, 14 Mar 2008 14:21:38 -0600
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <C4004612.4CD5%ernstcs@uwec.edu>
References: <C4004612.4CD5%ernstcs@uwec.edu>
Message-ID: <fc.000f4ccf01a8ebfc3b9aca00c38f1c63.1a8ec03@phrd.ab.ca>

"Ernst, Craig S." <ERNSTCS at uwec.edu> writes:
>I?d be interested to know if anyone sees the Invalid JSS message on
>occasion...

We've seen it a few times, but haven't had any now for over a month. What
version are you running?



Gene Anderson
Systems Analyst, Microsoft Certified Professional
Pembina Hills Regional Division No.7
Phone: (780) 674-8535 ext 6860
email: ganderson at phrd.ab.ca

"Passwords are like bubble gum, strongest when fresh, should never be
used by groups and create a sticky mess when left laying around"

-anon



From ERNSTCS at uwec.edu  Fri Mar 14 13:22:29 2008
From: ERNSTCS at uwec.edu (Ernst, Craig S.)
Date: Fri, 14 Mar 2008 15:22:29 -0500
Subject: [Casper] Imaging Issues with new Intel Mac Books
In-Reply-To: <fc.000f4ccf01a8ebfc3b9aca00c38f1c63.1a8ec03@phrd.ab.ca>
Message-ID: <C40048B5.4CD9%ernstcs@uwec.edu>

5.11


On 3/14/08 3:21 PM, "Gene Anderson" <ganderson at phrd.ab.ca> wrote:

"Ernst, Craig S." <ERNSTCS at uwec.edu> writes:
>I'd be interested to know if anyone sees the Invalid JSS message on
>occasion...

We've seen it a few times, but haven't had any now for over a month. What
version are you running?



Gene Anderson
Systems Analyst, Microsoft Certified Professional
Pembina Hills Regional Division No.7
Phone: (780) 674-8535 ext 6860
email: ganderson at phrd.ab.ca

"Passwords are like bubble gum, strongest when fresh, should never be
used by groups and create a sticky mess when left laying around"

-anon



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From Cyrus.Vahhaji at bestbuy.com  Sat Mar 15 20:08:05 2008
From: Cyrus.Vahhaji at bestbuy.com (Cyrus Vahhaji)
Date: Sat, 15 Mar 2008 22:08:05 -0500
Subject: [Casper] Imaging from Restore Partition
Message-ID: <C401F945.185EC%Cyrus.Vahhaji@bestbuy.com>

Hello all,

Wondering if anyone on the list utilizes a restore partition for imaging
their machines. If so, dose Casper prompt you that you are running out of
disk space during imaging? If so, is there a way to prevent getting this
message? If not, any way to work around it? My restore partition is 10 GB
and restore and have a pretty stripped down OS for restore. Currently using
Casper 4.1, OS 10.4.10.

Any input is appreciated.

Thanx,
Cyrus
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From ERNSTCS at uwec.edu  Sat Mar 15 20:44:43 2008
From: ERNSTCS at uwec.edu (Ernst, Craig S.)
Date: Sat, 15 Mar 2008 22:44:43 -0500
Subject: [Casper] Imaging from Restore Partition
In-Reply-To: <C401F945.185EC%Cyrus.Vahhaji@bestbuy.com>
Message-ID: <C40201DB.4D43%ernstcs@uwec.edu>

Are you caching packages? If so then as larger packages get expanded to be installed they take up space on that drive temporarily. For example...if you have a large package like Creative Suite 3.

The solution...bigger Restore partitions, or don't cache packages. We increased our Restores from 10GB to 25GB a while back...this will also help when you move to Leopard.

If you aren't caching...no idea accept maybe a VERY large package you deploy.

Unless you re-image large numbers of machines at one time, like labs, or don't have large amounts of bandwidth to your file server for the JSS, then caching isn't really necessary IMO. We actually started to not put on a Restore partition in our faculty office installs since NetInstall images do what we need them to for imaging on a one at time basis as they typically are.

Labs still use a restore so I don't kill the file server when I launch a lab of 30 machines, at least when there aren't many package changes since last time. =)

Hope that helps.

Craig


On 3/15/08 10:08 PM, "Cyrus Vahhaji" <Cyrus.Vahhaji at bestbuy.com> wrote:

Hello all,

Wondering if anyone on the list utilizes a restore partition for imaging their machines. If so, dose Casper prompt you that you are running out of disk space during imaging? If so, is there a way to prevent getting this message? If not, any way to work around it? My restore partition is 10 GB and restore and have a pretty stripped down OS for restore. Currently using Casper 4.1, OS 10.4.10.

Any input is appreciated.

Thanx,
Cyrus
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From kristian.christensen at oslo.ddb.com  Sun Mar 16 07:10:42 2008
From: kristian.christensen at oslo.ddb.com (Kristian Christensen)
Date: Sun, 16 Mar 2008 15:10:42 +0100
Subject: [Casper] Casper and Netrestore
Message-ID: <C402E8F2.133B%kristian.christensen@oslo.ddb.com>

Are there anybody who has an idea of which frameworks casper uses?
I would like to add the casper app to the tools menu in Netrestore, but
Casper will not start on the startupimage from netrestore, i know thats it
is becource some frameworks in the system are missing, but i dont know which
ones. Does anybody know?

Kristian Christensen
DDB Oslo AS


DISCLAIMER: This e-mail message and any attachments are confidential and may be privileged or otherwise protected by legal rules, and for use by the addressee only. If the message is received by anyone other than the addressee, please delete it and any attachments from your computer without copying it or disclosing its contents to anyone. Whilst all reasonable care has been taken to avoid the transmission of viruses, no responsibility is accepted in this regard and the recipient should scan and carry out such other checks as it considers appropriate. 

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From Cyrus.Vahhaji at bestbuy.com  Mon Mar 17 06:56:56 2008
From: Cyrus.Vahhaji at bestbuy.com (Cyrus Vahhaji)
Date: Mon, 17 Mar 2008 08:56:56 -0500
Subject: [Casper] Imaging from Restore Partition
In-Reply-To: <C40201DB.4D43%ernstcs@uwec.edu>
Message-ID: <C403E2D8.185FD%Cyrus.Vahhaji@bestbuy.com>

Craig,

Thanx for your feedback. Did forget to clarify a couple of items in my
original post which you brought up. They are:
* no packages are being cached.
* in the last instance I?ve run across this issue I had Final Cut Pro as
part of the configuration. I?ve  run across this issue before without Final
Cut Pro too. 
* I was only  imaging one machine, not a whole lab.
* Working on getting away from using Restore partition as soon as I can
setup a SUS.

Thanx



From: "Ernst, Craig S." <ERNSTCS at uwec.edu>
Date: Sat, 15 Mar 2008 22:44:43 -0500
To: Casper List <casper at list.jamfsoftware.com>
Subject: Re: [Casper] Imaging from Restore Partition

Are you caching packages? If so then as larger packages get expanded to be
installed they take up space on that drive temporarily. For example...if you
have a large package like Creative Suite 3.

The solution...bigger Restore partitions, or don?t cache packages. We
increased our Restores from 10GB to 25GB a while back...this will also help
when you move to Leopard.

If you aren?t caching...no idea accept maybe a VERY large package you
deploy.

Unless you re-image large numbers of machines at one time, like labs, or
don?t have large amounts of bandwidth to your file server for the JSS, then
caching isn?t really necessary IMO. We actually started to not put on a
Restore partition in our faculty office installs since NetInstall images do
what we need them to for imaging on a one at time basis as they typically
are.

Labs still use a restore so I don?t kill the file server when I launch a lab
of 30 machines, at least when there aren?t many package changes since last
time. =)

Hope that helps.

Craig


On 3/15/08 10:08 PM, "Cyrus Vahhaji" <Cyrus.Vahhaji at bestbuy.com> wrote:

> Hello all,
> 
> Wondering if anyone on the list utilizes a restore partition for imaging their
> machines. If so, dose Casper prompt you that you are running out of disk space
> during imaging? If so, is there a way to prevent getting this message? If not,
> any way to work around it? My restore partition is 10 GB and restore and have
> a pretty stripped down OS for restore. Currently using Casper 4.1, OS 10.4.10.
> 
> Any input is appreciated.
> 
> Thanx,
> Cyrus


_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper

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From Jesse.Almanrode at cabelas.com  Wed Mar 19 10:18:10 2008
From: Jesse.Almanrode at cabelas.com (Jesse Almanrode)
Date: Wed, 19 Mar 2008 11:18:10 -0600
Subject: [Casper] 10.5.2 and Composer 5.11
Message-ID: <C406A6F2.5F44%Jesse.Almanrode@cabelas.com>

Has anyone else had issues with 10.5.2 and Composer 5.11?  Every time I try
to create a .pkg file from a DMG image (through the conversion process) I
get a ?Exception of class NilObjectException that was not handled? error and
then composer quits.  This only started happening when I upgraded to 10.5.2.

Here is what I have in Console log for Composer around this time:

Mar 19 07:19:16 localhost kernel[0]: USBF:    2.635
CSRHIDTransitionDriver[0x9a82600](IOUSBCompositeDevice)
GetFullConfigDescriptor(0) returned NULL
Mar 19 09:25:44 TECH-MP-02 authexec[12456]: executing
/Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 09:25:45 TECH-MP-02 com.apple.launchd[474]
([0x0-0x9c09c].Composer[12452]): Stray process with PGID equal to this dead
job: PID 12456 PPID 1 Composer
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't
consume all data for vers ID 1 (pBase = 0x28503730, p = 0x28503744, pEnd =
0x2850374b)
Mar 19 09:25:46 TECH-MP-02 defaults[12458]: \nDomain
com.jamfsoftware.composer does not exist
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't
consume all data for vers ID 1 (pBase = 0x28502dc0, p = 0x28502dd4, pEnd =
0x28502ddb)
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't
consume all data for vers ID 1 (pBase = 0x28508c40, p = 0x28508c54, pEnd =
0x28508c5b)
Mar 19 10:57:37 TECH-MP-02 authexec[20377]: executing
/Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 10:57:38 TECH-MP-02 com.apple.launchd[474]
([0x0-0xc40c4].Composer[20375]): Stray process with PGID equal to this dead
job: PID 20377 PPID 1 Composer
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't
consume all data for vers ID 1 (pBase = 0xe76f60, p = 0xe76f74, pEnd =
0xe76f7b)
Mar 19 10:57:38 TECH-MP-02 defaults[20379]: \nDomain
com.jamfsoftware.composer does not exist
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't
consume all data for vers ID 1 (pBase = 0x28502220, p = 0x28502234, pEnd =
0x2850223b)
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't
consume all data for vers ID 1 (pBase = 0x28508260, p = 0x28508274, pEnd =
0x2850827b)


And for package maker:

Mar 19 10:57:52 TECH-MP-02 sudo[20426]: jhalmanr : TTY=ttys002 ; PWD=/ ;
USER=root ; 
COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/Pa
ckageMaker -build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg
-f /Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i
/private/tmp/Info.plist -d /private/tmp/Description.plist
Mar 19 10:58:20 TECH-MP-02 PackageMaker[20426]:
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon
in dictionary.
Mar 19 11:07:39 TECH-MP-02 sudo[21359]: jhalmanr : TTY=ttys002 ; PWD=/ ;
USER=root ; 
COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/Pa
ckageMaker -build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg
-f /Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i
/private/tmp/Info.plist -d /private/tmp/Description.plist
Mar 19 11:08:07 TECH-MP-02 PackageMaker[21359]:
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon
in dictionary.
 
 
Any takers?


   ---<o><o><o>---
Jesse Almanrode
?Sr. Graphic Systems Administrator?
MIS Technical Services
Cabela?s Inc.
308-255-2625
jhalmanr at cabelas.com





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From NATHANIEL.LINDLEY at spps.org  Wed Mar 19 10:30:24 2008
From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org)
Date: Wed, 19 Mar 2008 12:30:24 -0500
Subject: [Casper] 10.5.2 and Composer 5.11
In-Reply-To: <C406A6F2.5F44%Jesse.Almanrode@cabelas.com>
Message-ID: <OFF5E68FF6.0F9181FF-ON86257411.00601EA5-86257411.006026D4@spps.org>

I had the exact same problem this morning on a 10.5.2 client.   Worked on 
10.4.11.  At least it is not just me!

Nathaniel Lindley

++++++++++++++++++
Learning Systems Specialist
Educational Technology
Saint Paul Public Schools
Saint Paul, Minnesota
nathaniel.lindley at spps.org
phone:  651-603-4929



Jesse Almanrode <Jesse.Almanrode at cabelas.com> 
Sent by: casper-bounces at list.jamfsoftware.com
03/19/2008 12:18 PM

To
<casper at list.jamfsoftware.com>
cc

Subject
[Casper] 10.5.2 and Composer 5.11






Has anyone else had issues with 10.5.2 and Composer 5.11?  Every time I 
try to create a .pkg file from a DMG image (through the conversion 
process) I get a ?Exception of class NilObjectException that was not 
handled? error and then composer quits.  This only started happening when 
I upgraded to 10.5.2.

Here is what I have in Console log for Composer around this time:

Mar 19 07:19:16 localhost kernel[0]: USBF:    2.635 
CSRHIDTransitionDriver[0x9a82600](IOUSBCompositeDevice) 
GetFullConfigDescriptor(0) returned NULL
Mar 19 09:25:44 TECH-MP-02 authexec[12456]: executing 
/Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 09:25:45 TECH-MP-02 com.apple.launchd[474] 
([0x0-0x9c09c].Composer[12452]): Stray process with PGID equal to this 
dead job: PID 12456 PPID 1 Composer
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: 
didn't consume all data for vers ID 1 (pBase = 0x28503730, p = 0x28503744, 
pEnd = 0x2850374b)
Mar 19 09:25:46 TECH-MP-02 defaults[12458]: \nDomain 
com.jamfsoftware.composer does not exist
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: 
didn't consume all data for vers ID 1 (pBase = 0x28502dc0, p = 0x28502dd4, 
pEnd = 0x28502ddb)
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: 
didn't consume all data for vers ID 1 (pBase = 0x28508c40, p = 0x28508c54, 
pEnd = 0x28508c5b)
Mar 19 10:57:37 TECH-MP-02 authexec[20377]: executing 
/Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 10:57:38 TECH-MP-02 com.apple.launchd[474] 
([0x0-0xc40c4].Composer[20375]): Stray process with PGID equal to this 
dead job: PID 20377 PPID 1 Composer
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: 
didn't consume all data for vers ID 1 (pBase = 0xe76f60, p = 0xe76f74, 
pEnd = 0xe76f7b)
Mar 19 10:57:38 TECH-MP-02 defaults[20379]: \nDomain 
com.jamfsoftware.composer does not exist
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: 
didn't consume all data for vers ID 1 (pBase = 0x28502220, p = 0x28502234, 
pEnd = 0x2850223b)
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: 
didn't consume all data for vers ID 1 (pBase = 0x28508260, p = 0x28508274, 
pEnd = 0x2850827b)


And for package maker:

Mar 19 10:57:52 TECH-MP-02 sudo[20426]: jhalmanr : TTY=ttys002 ; PWD=/ ; 
USER=root ; 
COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/PackageMaker 
-build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg -f 
/Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i /private/tmp/Info.plist 
-d /private/tmp/Description.plist
Mar 19 10:58:20 TECH-MP-02 PackageMaker[20426]: 
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing 
semicolon in dictionary.
Mar 19 11:07:39 TECH-MP-02 sudo[21359]: jhalmanr : TTY=ttys002 ; PWD=/ ; 
USER=root ; 
COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/PackageMaker 
-build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg -f 
/Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i /private/tmp/Info.plist 
-d /private/tmp/Description.plist
Mar 19 11:08:07 TECH-MP-02 PackageMaker[21359]: 
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing 
semicolon in dictionary.
 
 
Any takers?

  ---<o><o><o>---
Jesse Almanrode
?Sr. Graphic Systems Administrator?
MIS Technical Services
Cabela?s Inc.
308-255-2625
jhalmanr at cabelas.com 


_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper


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From ERNSTCS at uwec.edu  Wed Mar 19 10:47:45 2008
From: ERNSTCS at uwec.edu (Ernst, Craig S.)
Date: Wed, 19 Mar 2008 12:47:45 -0500
Subject: [Casper] 10.5.2 and Composer 5.11
In-Reply-To: <C406A91E.5F4B%Jesse.Almanrode@cabelas.com>
Message-ID: <C406BBF1.4E77%ernstcs@uwec.edu>

I am unable to reproduce this with a simple package. Worked fine. What is the software title?

Are you doing this on a machine that has Xcode dev tools installed or not?

10.5.2 on a Mac Pro, Composer 5.11

Craig


On 3/19/08 12:27 PM, "Jesse Almanrode" <Jesse.Almanrode at cabelas.com> wrote:

We normally convert all of our packages to a PKG so that we can take the package and push it using ARD. Also it makes it easier for an install on a machine that is not tied into Casper.


On 3/19/08 11:19 AM, "Ernst, Craig S." <ERNSTCS at uwec.edu> wrote:

I haven't tried this, but I will. However, I'm curious as to why you convert to PKG?

Craig Ernst
Systems Management & Configuration
----------------------------------
University of Wisconsin-Eau Claire
Learning & Technology Services
105 Garfield Ave
Eau Claire, WI 54701
Phone: (715) 836-3639
Fax: (715) 836-6001
----------------------------------
ernstcs at uwec.edu



On 3/19/08 12:18 PM, "Jesse Almanrode" <Jesse.Almanrode at cabelas.com> wrote:

Has anyone else had issues with 10.5.2 and Composer 5.11?  Every time I try to create a .pkg file from a DMG image (through the conversion process) I get a "Exception of class NilObjectException that was not handled" error and then composer quits.  This only started happening when I upgraded to 10.5.2.

Here is what I have in Console log for Composer around this time:

Mar 19 07:19:16 localhost kernel[0]: USBF:    2.635    CSRHIDTransitionDriver[0x9a82600](IOUSBCompositeDevice) GetFullConfigDescriptor(0) returned NULL
Mar 19 09:25:44 TECH-MP-02 authexec[12456]: executing /Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 09:25:45 TECH-MP-02 com.apple.launchd[474] ([0x0-0x9c09c].Composer[12452]): Stray process with PGID equal to this dead job: PID 12456 PPID 1 Composer
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28503730, p = 0x28503744, pEnd = 0x2850374b)
Mar 19 09:25:46 TECH-MP-02 defaults[12458]: \nDomain com.jamfsoftware.composer does not exist
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28502dc0, p = 0x28502dd4, pEnd = 0x28502ddb)
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28508c40, p = 0x28508c54, pEnd = 0x28508c5b)
Mar 19 10:57:37 TECH-MP-02 authexec[20377]: executing /Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 10:57:38 TECH-MP-02 com.apple.launchd[474] ([0x0-0xc40c4].Composer[20375]): Stray process with PGID equal to this dead job: PID 20377 PPID 1 Composer
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0xe76f60, p = 0xe76f74, pEnd = 0xe76f7b)
Mar 19 10:57:38 TECH-MP-02 defaults[20379]: \nDomain com.jamfsoftware.composer does not exist
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28502220, p = 0x28502234, pEnd = 0x2850223b)
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28508260, p = 0x28508274, pEnd = 0x2850827b)


And for package maker:

Mar 19 10:57:52 TECH-MP-02 sudo[20426]: jhalmanr : TTY=ttys002 ; PWD=/ ; USER=root ; COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/PackageMaker -build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg -f /Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i /private/tmp/Info.plist -d /private/tmp/Description.plist
Mar 19 10:58:20 TECH-MP-02 PackageMaker[20426]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Mar 19 11:07:39 TECH-MP-02 sudo[21359]: jhalmanr : TTY=ttys002 ; PWD=/ ; USER=root ; COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/PackageMaker -build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg -f /Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i /private/tmp/Info.plist -d /private/tmp/Description.plist
Mar 19 11:08:07 TECH-MP-02 PackageMaker[21359]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.


Any takers?


  ---<o><o><o>---
Jesse Almanrode
"Sr. Graphic Systems Administrator"
MIS Technical Services
Cabela's Inc.
308-255-2625
jhalmanr at cabelas.com
[cid:3288775665_5533762]






 ---<o><o><o>---
Jesse Almanrode
"Sr. Graphic Systems Administrator"
MIS Technical Services
Cabela's Inc.
308-255-2625
jhalmanr at cabelas.com
[cid:3288775665_5562244]


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From ERNSTCS at uwec.edu  Wed Mar 19 10:53:31 2008
From: ERNSTCS at uwec.edu (Ernst, Craig S.)
Date: Wed, 19 Mar 2008 12:53:31 -0500
Subject: [Casper] 10.5.2 and Composer 5.11
In-Reply-To: <C406A91E.5F4B%Jesse.Almanrode@cabelas.com>
Message-ID: <C406BD4B.4E81%ernstcs@uwec.edu>

I installed Xcode 3.0 and I did get the same error.

Composer doesn't even recognize Xcode 2.5...nice. =)

So you aren't losing your mind.

Craig


On 3/19/08 12:27 PM, "Jesse Almanrode" <Jesse.Almanrode at cabelas.com> wrote:

We normally convert all of our packages to a PKG so that we can take the package and push it using ARD. Also it makes it easier for an install on a machine that is not tied into Casper.


On 3/19/08 11:19 AM, "Ernst, Craig S." <ERNSTCS at uwec.edu> wrote:

I haven't tried this, but I will. However, I'm curious as to why you convert to PKG?

Craig Ernst
Systems Management & Configuration
----------------------------------
University of Wisconsin-Eau Claire
Learning & Technology Services
105 Garfield Ave
Eau Claire, WI 54701
Phone: (715) 836-3639
Fax: (715) 836-6001
----------------------------------
ernstcs at uwec.edu



On 3/19/08 12:18 PM, "Jesse Almanrode" <Jesse.Almanrode at cabelas.com> wrote:

Has anyone else had issues with 10.5.2 and Composer 5.11?  Every time I try to create a .pkg file from a DMG image (through the conversion process) I get a "Exception of class NilObjectException that was not handled" error and then composer quits.  This only started happening when I upgraded to 10.5.2.

Here is what I have in Console log for Composer around this time:

Mar 19 07:19:16 localhost kernel[0]: USBF:    2.635    CSRHIDTransitionDriver[0x9a82600](IOUSBCompositeDevice) GetFullConfigDescriptor(0) returned NULL
Mar 19 09:25:44 TECH-MP-02 authexec[12456]: executing /Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 09:25:45 TECH-MP-02 com.apple.launchd[474] ([0x0-0x9c09c].Composer[12452]): Stray process with PGID equal to this dead job: PID 12456 PPID 1 Composer
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28503730, p = 0x28503744, pEnd = 0x2850374b)
Mar 19 09:25:46 TECH-MP-02 defaults[12458]: \nDomain com.jamfsoftware.composer does not exist
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28502dc0, p = 0x28502dd4, pEnd = 0x28502ddb)
Mar 19 09:25:46 TECH-MP-02 [0x0-0x9c09c].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28508c40, p = 0x28508c54, pEnd = 0x28508c5b)
Mar 19 10:57:37 TECH-MP-02 authexec[20377]: executing /Applications/Casper/Composer.app/Contents/MacOS/Composer
Mar 19 10:57:38 TECH-MP-02 com.apple.launchd[474] ([0x0-0xc40c4].Composer[20375]): Stray process with PGID equal to this dead job: PID 20377 PPID 1 Composer
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0xe76f60, p = 0xe76f74, pEnd = 0xe76f7b)
Mar 19 10:57:38 TECH-MP-02 defaults[20379]: \nDomain com.jamfsoftware.composer does not exist
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28502220, p = 0x28502234, pEnd = 0x2850223b)
Mar 19 10:57:38 TECH-MP-02 [0x0-0xc40c4].Composer[0]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x28508260, p = 0x28508274, pEnd = 0x2850827b)


And for package maker:

Mar 19 10:57:52 TECH-MP-02 sudo[20426]: jhalmanr : TTY=ttys002 ; PWD=/ ; USER=root ; COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/PackageMaker -build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg -f /Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i /private/tmp/Info.plist -d /private/tmp/Description.plist
Mar 19 10:58:20 TECH-MP-02 PackageMaker[20426]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Mar 19 11:07:39 TECH-MP-02 sudo[21359]: jhalmanr : TTY=ttys002 ; PWD=/ ; USER=root ; COMMAND=/Developer/Applications/Utilities/PackageMaker.app/Contents/MacOS/PackageMaker -build -p /Applications/Casper/Temp/SFT-QRK-QuarkXPress_7.31.pkg -f /Volumes/SFT-QRK-QuarkXPress_7.31 -b /tmp -s -v -i /private/tmp/Info.plist -d /private/tmp/Description.plist
Mar 19 11:08:07 TECH-MP-02 PackageMaker[21359]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.


Any takers?


  ---<o><o><o>---
Jesse Almanrode
"Sr. Graphic Systems Administrator"
MIS Technical Services
Cabela's Inc.
308-255-2625
jhalmanr at cabelas.com
[cid:3288776011_5570521]






 ---<o><o><o>---
Jesse Almanrode
"Sr. Graphic Systems Administrator"
MIS Technical Services
Cabela's Inc.
308-255-2625
jhalmanr at cabelas.com
[cid:3288776011_5595443]


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From Dustin.Dorey at district196.org  Mon Mar 24 07:36:42 2008
From: Dustin.Dorey at district196.org (Dorey, Dustin)
Date: Mon, 24 Mar 2008 09:36:42 -0500
Subject: [Casper] netboot image holding authentication
Message-ID: <DFFCE7044F8AFF41AB2262F92C782162071953CF@do-mail03.district196.org>

Hey there, I updated the netboot images today with the new casper suite.
One problem, my PPC one works great, however the Intel one for some
reason is not asking us to authenticate anymore, its just loading into
casper.  I tried replacing the folder again, no dice.   Is there a plist
somewhere I'm not aware of that is holding the authentication info?

Thanks all!

-Dusty-

 

Dustin Dorey

Technology Support Cluster Specialist

ISD 196 Apple Valley, Rosemount, Eagan

14445 Diamond Path West

Rosemount, MN 55068

(952) 423-7971

dustin.dorey at district196.org

 

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From ERNSTCS at uwec.edu  Mon Mar 24 08:01:16 2008
From: ERNSTCS at uwec.edu (Ernst, Craig S.)
Date: Mon, 24 Mar 2008 10:01:16 -0500
Subject: [Casper] netboot image holding authentication
In-Reply-To: <DFFCE7044F8AFF41AB2262F92C782162071953CF@do-mail03.district196.org>
Message-ID: <C40D2C6C.4FD1%ernstcs@uwec.edu>

Is there autorun data stored in the JSS for that particular machine? That's the only reason I can think of that it wouldn't prompt.

Craig


On 3/24/08 9:36 AM, "Dorey, Dustin" <Dustin.Dorey at district196.org> wrote:

Hey there, I updated the netboot images today with the new casper suite.  One problem, my PPC one works great, however the Intel one for some reason is not asking us to authenticate anymore, its just loading into casper.  I tried replacing the folder again, no dice.   Is there a plist somewhere I'm not aware of that is holding the authentication info?
Thanks all!
-Dusty-

Dustin Dorey
Technology Support Cluster Specialist
ISD 196 Apple Valley, Rosemount, Eagan
14445 Diamond Path West
Rosemount, MN 55068
(952) 423-7971
dustin.dorey at district196.org


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From tlarki at kckps.org  Mon Mar 24 12:12:37 2008
From: tlarki at kckps.org (Thomas Larkin)
Date: Mon, 24 Mar 2008 14:12:37 -0500
Subject: [Casper] inventory and helpdesk ticket system suggestions
Message-ID: <s7e7b6e9.058@gwmail.kckps.org>

Still looking, and this Volchok company hosts everything online and
charges you a monthly fee for it?  I am not quite sure how their
licensing works.  However, it seems to be subscription based and I am
not sure if I like the idea of that.  I almost would rather just take
care of it in-house instead.

To be honest, I just wish the JSS had a work order tick system built
into it, to make things easier....*cough*hint - hint*cough*

So, as of now we are managing inventory between buildings, transfers,
and things out for repair by a spread sheet, which is not efficient in
my mind at all.

I just want a web based ticket system to track everything, so for
example if machine 01234 is broken and goes out for repair, I just
create a work order ticket for 01234 and assign it to the repair center
for repair and issues spare 98877 to the user, and everything is all in
one trackable work order.

Anyone got any feedback on a solution that isn't subscription based?  I
just could slap it on any old server and make a web front end, or better
yet just use a prebuilt web front int for it, and go?

Thanks for all the suggestions as well,

Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
cell:  913-449-7589
office:  913-627-0351
>>> John Brenner <john.brenner at merrillcorp.com> 03/10/08 10:17 AM >>>
We use GLPI for software/hardware inventory, but have yet to look at
exporting/importing assests from JSS.  Its freeware software and runs on
My
SQL.  There is ticketing software that is in tandem (also freeware) and
seems pretty robust.


On 3/7/08 3:52 PM, "Cory Ranschau" <CRanschau at RoomAndBoard.com> wrote:

> I spoke with the guy at Macworld for about 15 minutes.  Seems like a
small
> company so they could possible lead some integration effort if you
wanted.  I
> know they only provide a hosted solution right now.
> 
> Its ITIL based and it seemed to integrate with Casper pretty well.
> 
> 
> 
> 
> On 3/7/08 2:47 PM, "John Wetter" <john_wetter at hopkins.k12.mn.us>
wrote:
> 
> I haven't used this, but have looked at it:
> http://www.volchok.com/
> 
> I'd love to hear more replies on this also.  I guess as the inventory
is all
> just in the Db, any Service Desk Software could access it and use it,
but it's
> the coding to make that happen...
> 
> -John
> 
> 
> On 3/7/08 2:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:
> 
> OK
> 
> Our current inventory is kind of a mess and to be honest I don't have
> time to really keep up with inventory like I should.  However, Casper
> has a nice built in inventory system which I would like to take
> advantage of.  However, I am not quite sure how to take advantage of
it.
> 
> So, suggestions or experiences of people who are using the Casper
> Inventory system in conjunction with like a web based help desk ticket
> system?  Like, where both the casper inventory and our inventory and
the
> help desk's inventory could all be synchronized?  Or, is that just too
> much to hope for?  I like how you can export Casper Inventory to XML,
> but can you import XML from another MySQL database?
> 
> I'd like to be able to track anything down through a web based
inventory
> system that pulls down machine name, asset tag, and user who last
logged
> and all user accounts that are synchronized with that machine, its
last
> known IP address and all that jazz.  Then be able to share that
> information with a centralized database or help desk system so other
> people and departments can access it and we can track things way more
> easily.
> 
> Is this a pipe dream?
> 
> Thanks,
> 
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
> 
> 
> --
> Cory Ranschau
> Systems Administrator
> Room & Board
> W:   763.302.3606
> cranschau at roomandboard.com
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper

_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper


From john.brenner at merrillcorp.com  Mon Mar 24 12:16:14 2008
From: john.brenner at merrillcorp.com (John Brenner)
Date: Mon, 24 Mar 2008 14:16:14 -0500
Subject: [Casper] inventory and helpdesk ticket system suggestions
In-Reply-To: <s7e7b6e9.059@gwmail.kckps.org>
Message-ID: <C40D682E.FE4%john.brenner@merrillcorp.com>

http://glpi-project.org/?lang=en

This is the software I was referring to.

On 3/24/08 2:12 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:

> Still looking, and this Volchok company hosts everything online and
> charges you a monthly fee for it?  I am not quite sure how their
> licensing works.  However, it seems to be subscription based and I am
> not sure if I like the idea of that.  I almost would rather just take
> care of it in-house instead.
> 
> To be honest, I just wish the JSS had a work order tick system built
> into it, to make things easier....*cough*hint - hint*cough*
> 
> So, as of now we are managing inventory between buildings, transfers,
> and things out for repair by a spread sheet, which is not efficient in
> my mind at all.
> 
> I just want a web based ticket system to track everything, so for
> example if machine 01234 is broken and goes out for repair, I just
> create a work order ticket for 01234 and assign it to the repair center
> for repair and issues spare 98877 to the user, and everything is all in
> one trackable work order.
> 
> Anyone got any feedback on a solution that isn't subscription based?  I
> just could slap it on any old server and make a web front end, or better
> yet just use a prebuilt web front int for it, and go?
> 
> Thanks for all the suggestions as well,
> 
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351
>>>> John Brenner <john.brenner at merrillcorp.com> 03/10/08 10:17 AM >>>
> We use GLPI for software/hardware inventory, but have yet to look at
> exporting/importing assests from JSS.  Its freeware software and runs on
> My
> SQL.  There is ticketing software that is in tandem (also freeware) and
> seems pretty robust.
> 
> 
> On 3/7/08 3:52 PM, "Cory Ranschau" <CRanschau at RoomAndBoard.com> wrote:
> 
>> I spoke with the guy at Macworld for about 15 minutes.  Seems like a
> small
>> company so they could possible lead some integration effort if you
> wanted.  I
>> know they only provide a hosted solution right now.
>> 
>> Its ITIL based and it seemed to integrate with Casper pretty well.
>> 
>> 
>> 
>> 
>> On 3/7/08 2:47 PM, "John Wetter" <john_wetter at hopkins.k12.mn.us>
> wrote:
>> 
>> I haven't used this, but have looked at it:
>> http://www.volchok.com/
>> 
>> I'd love to hear more replies on this also.  I guess as the inventory
> is all
>> just in the Db, any Service Desk Software could access it and use it,
> but it's
>> the coding to make that happen...
>> 
>> -John
>> 
>> 
>> On 3/7/08 2:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:
>> 
>> OK
>> 
>> Our current inventory is kind of a mess and to be honest I don't have
>> time to really keep up with inventory like I should.  However, Casper
>> has a nice built in inventory system which I would like to take
>> advantage of.  However, I am not quite sure how to take advantage of
> it.
>> 
>> So, suggestions or experiences of people who are using the Casper
>> Inventory system in conjunction with like a web based help desk ticket
>> system?  Like, where both the casper inventory and our inventory and
> the
>> help desk's inventory could all be synchronized?  Or, is that just too
>> much to hope for?  I like how you can export Casper Inventory to XML,
>> but can you import XML from another MySQL database?
>> 
>> I'd like to be able to track anything down through a web based
> inventory
>> system that pulls down machine name, asset tag, and user who last
> logged
>> and all user accounts that are synchronized with that machine, its
> last
>> known IP address and all that jazz.  Then be able to share that
>> information with a centralized database or help desk system so other
>> people and departments can access it and we can track things way more
>> easily.
>> 
>> Is this a pipe dream?
>> 
>> Thanks,
>> 
>> Thomas Larkin
>> TIS Department
>> KCKPS USD500
>> tlarki at kckps.org
>> cell:  913-449-7589
>> office:  913-627-0351
>> _______________________________________________
>> Casper mailing list
>> Casper at list.jamfsoftware.com
>> http://list.jamfsoftware.com/mailman/listinfo/casper
>> 
>> 
>> --
>> Cory Ranschau
>> Systems Administrator
>> Room & Board
>> W:   763.302.3606
>> cranschau at roomandboard.com
>> _______________________________________________
>> Casper mailing list
>> Casper at list.jamfsoftware.com
>> http://list.jamfsoftware.com/mailman/listinfo/casper
> 
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
> 


From tlarki at kckps.org  Mon Mar 24 12:35:21 2008
From: tlarki at kckps.org (Thomas Larkin)
Date: Mon, 24 Mar 2008 14:35:21 -0500
Subject: [Casper] inventory and helpdesk ticket system suggestions
Message-ID: <s7e7bc3c.028@gwmail.kckps.org>

John

Downloading it now and was browsing through their webpage, but did not
see what platforms it will run on.  I do have access to some older dual
core Xeon servers with a few gigs of RAM and no OS on them.

I assume since its published under the GNU/GPL license that it runs on
Linux, but have you ran it on any other platform?

Thanks,

Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
cell:  913-449-7589
office:  913-627-0351
>>> John Brenner <john.brenner at merrillcorp.com> 03/24/08 2:16 PM >>>
http://glpi-project.org/?lang=en

This is the software I was referring to.

On 3/24/08 2:12 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:

> Still looking, and this Volchok company hosts everything online and
> charges you a monthly fee for it?  I am not quite sure how their
> licensing works.  However, it seems to be subscription based and I am
> not sure if I like the idea of that.  I almost would rather just take
> care of it in-house instead.
> 
> To be honest, I just wish the JSS had a work order tick system built
> into it, to make things easier....*cough*hint - hint*cough*
> 
> So, as of now we are managing inventory between buildings, transfers,
> and things out for repair by a spread sheet, which is not efficient in
> my mind at all.
> 
> I just want a web based ticket system to track everything, so for
> example if machine 01234 is broken and goes out for repair, I just
> create a work order ticket for 01234 and assign it to the repair
center
> for repair and issues spare 98877 to the user, and everything is all
in
> one trackable work order.
> 
> Anyone got any feedback on a solution that isn't subscription based? 
I
> just could slap it on any old server and make a web front end, or
better
> yet just use a prebuilt web front int for it, and go?
> 
> Thanks for all the suggestions as well,
> 
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351
>>>> John Brenner <john.brenner at merrillcorp.com> 03/10/08 10:17 AM >>>
> We use GLPI for software/hardware inventory, but have yet to look at
> exporting/importing assests from JSS.  Its freeware software and runs
on
> My
> SQL.  There is ticketing software that is in tandem (also freeware)
and
> seems pretty robust.
> 
> 
> On 3/7/08 3:52 PM, "Cory Ranschau" <CRanschau at RoomAndBoard.com> wrote:
> 
>> I spoke with the guy at Macworld for about 15 minutes.  Seems like a
> small
>> company so they could possible lead some integration effort if you
> wanted.  I
>> know they only provide a hosted solution right now.
>> 
>> Its ITIL based and it seemed to integrate with Casper pretty well.
>> 
>> 
>> 
>> 
>> On 3/7/08 2:47 PM, "John Wetter" <john_wetter at hopkins.k12.mn.us>
> wrote:
>> 
>> I haven't used this, but have looked at it:
>> http://www.volchok.com/
>> 
>> I'd love to hear more replies on this also.  I guess as the inventory
> is all
>> just in the Db, any Service Desk Software could access it and use it,
> but it's
>> the coding to make that happen...
>> 
>> -John
>> 
>> 
>> On 3/7/08 2:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:
>> 
>> OK
>> 
>> Our current inventory is kind of a mess and to be honest I don't have
>> time to really keep up with inventory like I should.  However, Casper
>> has a nice built in inventory system which I would like to take
>> advantage of.  However, I am not quite sure how to take advantage of
> it.
>> 
>> So, suggestions or experiences of people who are using the Casper
>> Inventory system in conjunction with like a web based help desk
ticket
>> system?  Like, where both the casper inventory and our inventory and
> the
>> help desk's inventory could all be synchronized?  Or, is that just
too
>> much to hope for?  I like how you can export Casper Inventory to XML,
>> but can you import XML from another MySQL database?
>> 
>> I'd like to be able to track anything down through a web based
> inventory
>> system that pulls down machine name, asset tag, and user who last
> logged
>> and all user accounts that are synchronized with that machine, its
> last
>> known IP address and all that jazz.  Then be able to share that
>> information with a centralized database or help desk system so other
>> people and departments can access it and we can track things way more
>> easily.
>> 
>> Is this a pipe dream?
>> 
>> Thanks,
>> 
>> Thomas Larkin
>> TIS Department
>> KCKPS USD500
>> tlarki at kckps.org
>> cell:  913-449-7589
>> office:  913-627-0351
>> _______________________________________________
>> Casper mailing list
>> Casper at list.jamfsoftware.com
>> http://list.jamfsoftware.com/mailman/listinfo/casper
>> 
>> 
>> --
>> Cory Ranschau
>> Systems Administrator
>> Room & Board
>> W:   763.302.3606
>> cranschau at roomandboard.com
>> _______________________________________________
>> Casper mailing list
>> Casper at list.jamfsoftware.com
>> http://list.jamfsoftware.com/mailman/listinfo/casper
> 
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
> 

_______________________________________________
Casper mailing list
Casper at list.jamfsoftware.com
http://list.jamfsoftware.com/mailman/listinfo/casper


From john.brenner at merrillcorp.com  Mon Mar 24 12:39:24 2008
From: john.brenner at merrillcorp.com (John Brenner)
Date: Mon, 24 Mar 2008 14:39:24 -0500
Subject: [Casper] inventory and helpdesk ticket system suggestions
In-Reply-To: <s7e7bc3c.029@gwmail.kckps.org>
Message-ID: <C40D6D9C.FED%john.brenner@merrillcorp.com>

We have it running on our Casper server.
Dual g4 X serve.
It should run on anything with MySql



On 3/24/08 2:35 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:

> John
> 
> Downloading it now and was browsing through their webpage, but did not
> see what platforms it will run on.  I do have access to some older dual
> core Xeon servers with a few gigs of RAM and no OS on them.
> 
> I assume since its published under the GNU/GPL license that it runs on
> Linux, but have you ran it on any other platform?
> 
> Thanks,
> 
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351
>>>> John Brenner <john.brenner at merrillcorp.com> 03/24/08 2:16 PM >>>
> http://glpi-project.org/?lang=en
> 
> This is the software I was referring to.
> 
> On 3/24/08 2:12 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:
> 
>> Still looking, and this Volchok company hosts everything online and
>> charges you a monthly fee for it?  I am not quite sure how their
>> licensing works.  However, it seems to be subscription based and I am
>> not sure if I like the idea of that.  I almost would rather just take
>> care of it in-house instead.
>> 
>> To be honest, I just wish the JSS had a work order tick system built
>> into it, to make things easier....*cough*hint - hint*cough*
>> 
>> So, as of now we are managing inventory between buildings, transfers,
>> and things out for repair by a spread sheet, which is not efficient in
>> my mind at all.
>> 
>> I just want a web based ticket system to track everything, so for
>> example if machine 01234 is broken and goes out for repair, I just
>> create a work order ticket for 01234 and assign it to the repair
> center
>> for repair and issues spare 98877 to the user, and everything is all
> in
>> one trackable work order.
>> 
>> Anyone got any feedback on a solution that isn't subscription based?
> I
>> just could slap it on any old server and make a web front end, or
> better
>> yet just use a prebuilt web front int for it, and go?
>> 
>> Thanks for all the suggestions as well,
>> 
>> Thomas Larkin
>> TIS Department
>> KCKPS USD500
>> tlarki at kckps.org
>> cell:  913-449-7589
>> office:  913-627-0351
>>>>> John Brenner <john.brenner at merrillcorp.com> 03/10/08 10:17 AM >>>
>> We use GLPI for software/hardware inventory, but have yet to look at
>> exporting/importing assests from JSS.  Its freeware software and runs
> on
>> My
>> SQL.  There is ticketing software that is in tandem (also freeware)
> and
>> seems pretty robust.
>> 
>> 
>> On 3/7/08 3:52 PM, "Cory Ranschau" <CRanschau at RoomAndBoard.com> wrote:
>> 
>>> I spoke with the guy at Macworld for about 15 minutes.  Seems like a
>> small
>>> company so they could possible lead some integration effort if you
>> wanted.  I
>>> know they only provide a hosted solution right now.
>>> 
>>> Its ITIL based and it seemed to integrate with Casper pretty well.
>>> 
>>> 
>>> 
>>> 
>>> On 3/7/08 2:47 PM, "John Wetter" <john_wetter at hopkins.k12.mn.us>
>> wrote:
>>> 
>>> I haven't used this, but have looked at it:
>>> http://www.volchok.com/
>>> 
>>> I'd love to hear more replies on this also.  I guess as the inventory
>> is all
>>> just in the Db, any Service Desk Software could access it and use it,
>> but it's
>>> the coding to make that happen...
>>> 
>>> -John
>>> 
>>> 
>>> On 3/7/08 2:42 PM, "Thomas Larkin" <tlarki at kckps.org> wrote:
>>> 
>>> OK
>>> 
>>> Our current inventory is kind of a mess and to be honest I don't have
>>> time to really keep up with inventory like I should.  However, Casper
>>> has a nice built in inventory system which I would like to take
>>> advantage of.  However, I am not quite sure how to take advantage of
>> it.
>>> 
>>> So, suggestions or experiences of people who are using the Casper
>>> Inventory system in conjunction with like a web based help desk
> ticket
>>> system?  Like, where both the casper inventory and our inventory and
>> the
>>> help desk's inventory could all be synchronized?  Or, is that just
> too
>>> much to hope for?  I like how you can export Casper Inventory to XML,
>>> but can you import XML from another MySQL database?
>>> 
>>> I'd like to be able to track anything down through a web based
>> inventory
>>> system that pulls down machine name, asset tag, and user who last
>> logged
>>> and all user accounts that are synchronized with that machine, its
>> last
>>> known IP address and all that jazz.  Then be able to share that
>>> information with a centralized database or help desk system so other
>>> people and departments can access it and we can track things way more
>>> easily.
>>> 
>>> Is this a pipe dream?
>>> 
>>> Thanks,
>>> 
>>> Thomas Larkin
>>> TIS Department
>>> KCKPS USD500
>>> tlarki at kckps.org
>>> cell:  913-449-7589
>>> office:  913-627-0351
>>> _______________________________________________
>>> Casper mailing list
>>> Casper at list.jamfsoftware.com
>>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>> 
>>> 
>>> --
>>> Cory Ranschau
>>> Systems Administrator
>>> Room & Board
>>> W:   763.302.3606
>>> cranschau at roomandboard.com
>>> _______________________________________________
>>> Casper mailing list
>>> Casper at list.jamfsoftware.com
>>> http://list.jamfsoftware.com/mailman/listinfo/casper
>> 
>> _______________________________________________
>> Casper mailing list
>> Casper at list.jamfsoftware.com
>> http://list.jamfsoftware.com/mailman/listinfo/casper
>> 
> 
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
> 


From acacord at wattslawfirm.com  Mon Mar 24 13:04:24 2008
From: acacord at wattslawfirm.com (Adam C. Acord)
Date: Mon, 24 Mar 2008 15:04:24 -0500
Subject: [Casper] inventory and helpdesk ticket system suggestions
In-Reply-To: <mailman.160791.1206388153.4205.casper@list.jamfsoftware.com>
References: <mailman.160791.1206388153.4205.casper@list.jamfsoftware.com>
Message-ID: <76A7A079-21EA-4E19-A174-923BB849F5A7@wattslawfirm.com>

We're using Cerberus Helpdesk from WebGroup Media.  We're a revision,  
or so, behind, but it works great for us.  It's all PHP/SQL (LAMP  
architecture).  They have a demo site setup that you can play with.

-aa

Adam C. Acord
Director, Department of Information Systems
Watts Law Firm, L.L.P.

On Mar 24, 2008, at 2:49 PM, casper-request at list.jamfsoftware.com wrote:

> Date: Mon, 24 Mar 2008 14:12:37 -0500
> From: "Thomas Larkin" <tlarki at kckps.org>
> Subject: Re: [Casper] inventory and helpdesk ticket system suggestions
> To: <casper at list.jamfsoftware.com>,<john.brenner at merrillcorp.com>,
> 	<CRanschau at RoomAndBoard.com>
> Message-ID: <s7e7b6e9.058 at gwmail.kckps.org>
> Content-Type: text/plain; charset=US-ASCII
>
> Still looking, and this Volchok company hosts everything online and
> charges you a monthly fee for it?  I am not quite sure how their
> licensing works.  However, it seems to be subscription based and I am
> not sure if I like the idea of that.  I almost would rather just take
> care of it in-house instead.
>
> To be honest, I just wish the JSS had a work order tick system built
> into it, to make things easier....*cough*hint - hint*cough*
>
> So, as of now we are managing inventory between buildings, transfers,
> and things out for repair by a spread sheet, which is not efficient in
> my mind at all.
>
> I just want a web based ticket system to track everything, so for
> example if machine 01234 is broken and goes out for repair, I just
> create a work order ticket for 01234 and assign it to the repair  
> center
> for repair and issues spare 98877 to the user, and everything is all  
> in
> one trackable work order.
>
> Anyone got any feedback on a solution that isn't subscription  
> based?  I
> just could slap it on any old server and make a web front end, or  
> better
> yet just use a prebuilt web front int for it, and go?
>
> Thanks for all the suggestions as well,
>
> Thomas Larkin
> TIS Department
> KCKPS USD500
> tlarki at kckps.org
> cell:  913-449-7589
> office:  913-627-0351

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