[Casper] MacBook Air (MBA)- Printing Issues

Cyrus Vahhaji Cyrus.Vahhaji at bestbuy.com
Tue Oct 14 12:51:59 PDT 2008


Steve, Nathaniel,

Thanx for your input. Not sure if I shared this...re-imaged using the image
created on a MBP and printing worked fine on the newly re-build MBA. As it
stands though I¹m not comfortable using my MBP image on MBA so created a
separate image on MBA using installers that came with it.

I also contacted JAMF Support regarding this issue and Sam came up with a
great idea. Create the printer on an MBA that printing works on and add it
to JSS and then add the printer using JSS. This worked just fine on the MBA
which I couldn¹t print from. A good temporary work around since I¹ll be
reimaging my MBA with the new image.

Thanx again,
Cyrsu



From: Steve Wood <swood at integerdallas.com>
Date: Tue, 07 Oct 2008 15:06:16 -0500
To: Cyrus Vahhaji <Cyrus.Vahhaji at bestbuy.com>,
<casper at list.jamfsoftware.com>
Subject: Re: [Casper] MacBook Air (MBA)- Printing Issues

If memory serves me, you cannot use anything but the MBA retail disk to do
the install.  There are some differences in the MBA and other devices.  So,
you have to have a separate image for your MBA and MBP.

I have MBAs here, and I use the MBA drop in disk to do the installs.

Steve


On 10/7/08 12:12 PM, "Cyrus Vahhaji" <Cyrus.Vahhaji at bestbuy.com> wrote:

> Does anyone on the list have MBAs in their environment? If so, any issues
> printing? I¹m using a 10.5.4 image built on MBP 2.6 using retail OS installer.
> I can setup print queues but when I send a print job it gets stuck in the
> queue with a message it¹ll try in a few seconds. I have no trouble printing
> from a MBP 2.4 using the same image wired or wirelessly. Ran 10.5.5 combo
> updater on MBA with no luck.
> 
> Rebuilt the MBA using retail OS installer and updated to 10.5.4 and no issues
> printing.
> 
> Any thoughts/suggestions on how to trouble shoot this is appreciated.
> 
> Thanx,
> Cyrus
> 
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