[Casper] 10.5.5 SUS hitting a brick wall

[Miles Leacy]

This is resolved.

In case anyone was interested, the issue was twofold:
1. I *was* incorrect.  Enforce management framework will not set the SUS.
 The "Set Server" checkbox in the Software Update section of the software
tab does that.

2. After creating a policy to do the above, I tried to test it by issuing
the following command at the client: sudo jamf manage -action every15  This
will trigger the policy, but the random interval will apply.  To trigger a
policy instantly, the policy verb is used instead of the manage verb.

I figured out #1 on my own.  Support gave me #2.  Support is awesome, call
them when you're stuck.  I'm sorry I don't remember his name, but during my
call, the random interval occurred, and the policy ran, so I told him I was
happy and to consider my issue resolved.  He called back a few minutes later
to explain why it took a few minutes for the policy to run and how to
trigger it instantly in the future, which is great seeing as it's been a few
months since I've actively managed a JSS and my jamf-binary-fu is weak.  So
thanks again, mystery support man!


On Fri, Oct 24, 2008 at 1:32 PM, Eric Young <eyoung at thayer.org> wrote:

> I've hardcoded the internal server to the OS package.  Then for a belt and
> suspenders apprach I also have it in the framework policy and make sure I
> enable the Set Server button for the software update policy I run.
>
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> A cynic is a man who, when he smells flowers, looks around for a coffin.
> --H. L. Mencken
>
> Eric Young
> eyoung at thayer.org
>
>
>
> On Oct 24, 2008, at 1:24 PM, Miles Leacy wrote:
>
> Thank you for that.  I deleted the client from WGM, deleted the managed
> prefs, and rebooted.  Then I made sure my "enforce management framework"
> policy ran.  After that, I ran "softwareupdate -l", and I no longer get the
> error.  Unfortunately, it seems that my client is looking to Apple instead
> of my internal SUS as specified in the JSS.
> Any ideas as to what could be causing this?  It appears that the client
> isn't taking the setting from the JSS.  Can anyone refresh my memory - does
> the JSS write to com.apple.SoftwareUpdate.plist, or does it use some other
> mechanism?
>
> There is a /Library/Preferences/com.apple.SoftwareUpdate.plist file, but it
> does not contain an UpdateURL key.  There is no
> ~/Library/Preferences/com.apple.SoftwareUpdate.plist file.
>
> And just to rule out the "did you plug it in" level of troubleshooting - I
> am remembering correctly that the "enforce management framework" policy will
> configure the client's SUS setting as specified in the JSS, aren't I?
>
>
> On Fri, Oct 24, 2008 at 11:37 AM, Eric Young <eyoung at thayer.org> wrote:
>
>> I was seeing that error as well.  Trying to run software update from
>> casper, ARD or any remote command got that error immediately.
>>
>> I found the issue was managing the software update server in the WGM
>> setting for the machine...  Once turned off managing the updates the error
>> went away.
>>
>>
>>
>> Eric Young
>> eyoung at thayer.org
>> 781-664-2286
>>
>>
>>
>>
>> On Oct 24, 2008, at 11:30 AM, Miles Leacy wrote:
>>
>>  Hey all,
>>>
>>> Sorry if this is slightly off-topic, but is anyone having difficulties
>>> with Software Update Server under 10.5.5?
>>>
>>> I the service is running, I can ping the SUS, the index.sucatalog file is
>>> in the /usr/share/swupd/html/ directory, and the permissions are lrwxr-xr-x.
>>>  As far as I can tell this should be working, but when I try to update a
>>> client, I get "Operation could not be completed. (NSURLErrorDomain error
>>> -1100.)"
>>>
>>> Has anyone with a successful 10.5.5 SUS had to do anything beyond Apple's
>>> documentation to get it to work?  I'm passing the SUS setting through
>>> Casper.  I've tried both the DNS name and IP in the SUS record in the JSS.
>>>
>>> Thanks,
>>> Miles
>>>
>>> _______________________________________________
>>> Casper mailing list
>>> Casper at list.jamfsoftware.com
>>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>>
>>
>>
>
>
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