From CMyers at uclan.ac.uk Tue Sep 2 01:26:11 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Tue, 02 Sep 2008 09:26:11 +0100 Subject: [Casper] Casper password Message-ID: <48BD06B3.BB96.0081.0@uclan.ac.uk> Hi All, When i installed the JSS on my test server it auto filled in the file share permissions for the distribution point for read only username read / write username it added the username as capserinstall and casperadmin and put the password in as dots However when i installed the JSS on the live server these were blank, How do i find out what the password is for these 2 users so i can add them back in? regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/7fd9b3c1/attachment.htm From CMyers at uclan.ac.uk Tue Sep 2 01:32:50 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Tue, 02 Sep 2008 09:32:50 +0100 Subject: [Casper] live server broken Message-ID: <48BD0842.BB96.0081.0@uclan.ac.uk> Help? My live server will not image, All the packages were taken off the test server which works fine, both are 6.01 versions and setup alike The test server works fine but the live doesnt, the Live server just zips through all the packages without installing any, it doesnt run any scripts or any block copy, below is the log on the live server Storing SSH Account on JSS... Preparing installation... Initializing Imaging Process... Mounting afp://lamis-013.ntds.uclan.ac.uk/CasperShare... Running Partition... Result of running Partition was: Installing System.dmg... Error: The file System.dmg does not exist. Installing Audacity.dmg... Error: The file System.dmg does not exist. Installing Audio.dmg... Error: The file System.dmg does not exist. Installing ChangePassword.dmg... Error: The file System.dmg does not exist. Installing Citrix 10.00.600.dmg... Error: The file System.dmg does not exist. Installing Colour.dmg... Error: The file System.dmg does not exist. Installing DesktopPic 2.0.dmg... Error: The file System.dmg does not exist. Installing Epson Scanner V500.dmg... Error: The file System.dmg does not exist. Installing Flip4Mac.dmg... Error: The file System.dmg does not exist. Installing GroupWise 7.dmg... Error: The file System.dmg does not exist. Installing Growler 1.1.2.dmg... Error: The file System.dmg does not exist. Installing HewlettPackardPrinterDrivers.pkg... Error: The file System.dmg does not exist. Installing Hooks.dmg... Error: The file System.dmg does not exist. Installing HPScanJet2400.dmg... Error: The file System.dmg does not exist. Installing iHook.dmg... Error: The file System.dmg does not exist. Installing iLife 06.dmg... Error: The file System.dmg does not exist. Installing Keychain-reset.dmg... Error: The file System.dmg does not exist. Installing Launch Steup Hook.dmg... Error: The file System.dmg does not exist. Installing LIFixDocks.dmg... Error: The file System.dmg does not exist. Installing LOUSB.dmg... Error: The file System.dmg does not exist. Installing Media.dmg... Error: The file Audacity.dmg does not exist. Installing Microsoft Office 2008SP2 12.1.0.dmg... Error: The file Audacity.dmg does not exist. Installing MSN 7.0.0.dmg... Error: The file Audacity.dmg does not exist. Installing Office 2008 12.1.2 Update.mpkg... Error: The file Audacity.dmg does not exist. Installing Plaxo 3.10.636.dmg... Error: The file Audacity.dmg does not exist. Installing Resources.dmg... Error: The file Audacity.dmg does not exist. Installing Scanners.dmg... Error: The file Audacity.dmg does not exist. Installing Screensaver 2.0.dmg... Error: The file Audacity.dmg does not exist. Installing SecUpd2008-005.pkg... Error: The file Audacity.dmg does not exist. Installing Self Service.dmg... Error: The file Audacity.dmg does not exist. Installing SetupHook.dmg... Error: The file Audacity.dmg does not exist. Installing Toast Titanium 8.0.4.dmg... Error: The file Audacity.dmg does not exist. Installing UnMountVolume.dmg... Error: The file Audacity.dmg does not exist. Installing UserTemplate.dmg... Error: The file Audacity.dmg does not exist. Installing VLC 0.8.6f.dmg... Error: The file Audacity.dmg does not exist. Installing Wacom Intuos 3.dmg... Error: The file Audacity.dmg does not exist. Installing Office 2008 12.1.1 Update.mpkg... Error: The file Audacity.dmg does not exist. Setting computer name to "LIB301-51344"... Creating /private/etc/jamf.conf... Creating /usr/sbin/jamf... Creating Startup Script... Creating First Run Script... Copying ADBESTAMCS3_ESD1_WWE.dmg to FirstRun... Blessing System... Ensuring system files are hidden... below is the log on the test server Storing SSH Account on JSS... Preparing installation... Initializing Imaging Process... Mounting afp://172.31.8.103/CasperShare... Verifying Packages... Verifying Scripts... Running Partition... Result of running Partition was: Started partitioning on disk disk0 Creating partition map Formatting disk0s3 as MS-DOS (FAT) with name Windows Formatting disk0s2 as Mac OS Extended with name Macintosh HD Finished partitioning on disk disk0 /dev/disk0 #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *298.1 Gi disk0 1: EFI 200.0 Mi disk0s1 2: Apple_HFS Macintosh HD 238.3 Gi disk0s2 3: Microsoft Basic Data WINDOWS 59.4 Gi disk0s3 Journaling has been enabled for volume Macintosh HD on disk0s2 Preparing disk for block copy... Performing Block Copy of Tamis-011.dmg... Cleaning up after block copy... Installing Audacity.dmg... Installing Audio.dmg... Installing Change Password 2.0.dmg... Installing Citrix 10.00.600.dmg... Installing Colour.dmg... Installing Epson Scanner V500.dmg... Installing Final Cut Studio 2.dmg... Installing Flip4Mac.dmg... Installing GroupWise 7.dmg... Installing Growler 1.1.2.dmg... Installing Hooks.dmg... Installing HPScanJet2400.dmg... Installing iHook.dmg... Installing iLife 06.dmg... Installing Keychain-reset.dmg... Installing Launch Steup Hook.dmg... Installing Live7.dmg... Installing Logic Studio 8.dmg... Installing Media.dmg... Installing Microsoft Office 2008SP2 12.1.0.dmg... Installing MSN 7.0.0.dmg... Installing Reason 4.0.dmg... Installing Scanners.dmg... Installing Screensaver 2.0.dmg... Installing Self Service.dmg... Installing SetupHook.dmg... Installing Sibelius 5.2.0.dmg... Installing Toast Titanium 8.0.4.dmg... Installing UnMountVolume.dmg... Installing UserTemplate.dmg... Installing VLC 0.8.6f.dmg... Installing Wacom Intuos 3.dmg... Setting computer name to "LIB301-51344"... Creating /private/etc/jamf.conf... Creating /usr/sbin/jamf... Creating Startup Script... Creating First Run Script... Copying ADBESTAMCS3_ESD1_WWE.dmg to FirstRun... Blessing System... Ensuring system files are hidden... Unmounting File Server... any ideas as to whats wrong? it looks like maybe a permissions issue on the share? regards criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/8121f26d/attachment-0001.html From tlarki at kckps.org Tue Sep 2 05:56:27 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 02 Sep 2008 07:56:27 -0500 Subject: [Casper] Casper password Message-ID: <48BCF16302000039000021D0@gwoes4.kckps.org> Criss In the JSS (through the web interface) under the management tab you can go to each file server and set the passwords and account names there. Then go back into your server and make them match. >>> "Criss Myers" 09/02/08 3:27 AM >>> Hi All, When i installed the JSS on my test server it auto filled in the file share permissions for the distribution point for read only username read / write username it added the username as capserinstall and casperadmin and put the password in as dots However when i installed the JSS on the live server these were blank, How do i find out what the password is for these 2 users so i can add them back in? regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 From Jim.OringJr at schawk.com Tue Sep 2 08:18:23 2008 From: Jim.OringJr at schawk.com (Jim Oring, Jr.) Date: Tue, 2 Sep 2008 08:18:23 -0700 Subject: [Casper] Keeping Macs in a clean state Message-ID: Hi All, I manage somewhere between 50 to 75 Macs. Is there a way to keep my machines in a clean state with a script or some other form of management? Thanks, Sent from my iPhone From CMyers at uclan.ac.uk Tue Sep 2 08:29:43 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Tue, 02 Sep 2008 16:29:43 +0100 Subject: [Casper] pkg's Message-ID: <48BD69F7.BB96.0081.0@uclan.ac.uk> Hi, Does anyone know if the problem installing pkg's via casper imaging has been fixed in version 6.0.1? i can install dmg's but not pkgs and was told this was an issue to be fixed Regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/11344c63/attachment.htm From tom.welch at venturethree.com Tue Sep 2 08:36:36 2008 From: tom.welch at venturethree.com (Tom Welch) Date: Tue, 2 Sep 2008 16:36:36 +0100 Subject: [Casper] Keeping Macs in a clean state In-Reply-To: References: Message-ID: <1D07847C-F373-498F-91C2-B5F3813B815F@venturethree.com> Hi Jim There is some software called Deep Freeze Mac you'll find it on google. Sorry I don't have a url to hand on the iPhone. I've not used it myself but know a friend who does. To the best of my knoledge it restores the mac to a given state when a user logs out. And I think that's what your after. Failing that you might be able to use self healing from Casper but I would think the CPU usage and network throughput would be huge checking the whole mac. Last resort, have your macs boot to your restore image / neetboot at night and get them to rebuild. Just a few thoughts. t. On 2 Sep 2008, at 16:18, "Jim Oring, Jr." wrote: > Hi All, > > I manage somewhere between 50 to 75 Macs. Is there a way to keep my > machines in a clean state with a script or some other form of > management? > > Thanks, > > Sent from my iPhone > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From ERNSTCS at uwec.edu Tue Sep 2 08:38:26 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 2 Sep 2008 10:38:26 -0500 Subject: [Casper] Keeping Macs in a clean state In-Reply-To: Message-ID: What does "clean" mean? Revert them back to the way they were when you imaged it? If so, you can reimage the machine again. That's how we use to do labs once a week, boot to a restore partition and reimage automatically. Now I just clean out local user directories once a night and then just maintain the state with patches and software updates like I would other machines. I do reimage them at least once a semester. I guess be more specific about the problem you are trying to solve. Craig E On 9/2/08 10:18 AM, "Jim Oring, Jr." wrote: Hi All, I manage somewhere between 50 to 75 Macs. Is there a way to keep my machines in a clean state with a script or some other form of management? Thanks, Sent from my iPhone _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/46dfbf49/attachment.htm From miles.leacy at themacadmin.com Tue Sep 2 08:38:43 2008 From: miles.leacy at themacadmin.com (Miles Leacy) Date: Tue, 2 Sep 2008 11:38:43 -0400 Subject: [Casper] Keeping Macs in a clean state In-Reply-To: References: Message-ID: I've considered Deep Freeze from Faronics Inc.. Never tested it though. I'm not sure how it would interact with Casper. I assume you could have a policy that issues the appropriate command to reboot in "defrosted" mode in order to perform installs and/or maintenance. I'd be interested in hearing about experiences from anyone who is using Deep Freeze in conjunction with Casper. The higher overhead, simpler setup option is to reimage regularly via policy. If you have a local restore partition, and either a separate "data" partition for your /Users directories or just don't care about user data, this can be a viable solution. On Tue, Sep 2, 2008 at 11:18 AM, Jim Oring, Jr. wrote: > Hi All, > > I manage somewhere between 50 to 75 Macs. Is there a way to keep my > machines in a clean state with a script or some other form of > management? > > Thanks, > > Sent from my iPhone > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/e061e3f7/attachment.html From tom.welch at venturethree.com Tue Sep 2 08:38:24 2008 From: tom.welch at venturethree.com (Tom Welch) Date: Tue, 2 Sep 2008 16:38:24 +0100 Subject: [Casper] pkg's In-Reply-To: <48BD69F7.BB96.0081.0@uclan.ac.uk> References: <48BD69F7.BB96.0081.0@uclan.ac.uk> Message-ID: <4349AF53-09F6-4319-91D3-F1ABBB4B6041@venturethree.com> Hi Criss I still have this problem. If you deploy over AFP everything is good though! You can do this by clicking "change defaults" within Casper Remote / Imaging Hope this helps t. On 2 Sep 2008, at 16:29, "Criss Myers" wrote: > Hi, > > Does anyone know if the problem installing pkg's via casper imaging > has been fixed in version 6.0.1? > > i can install dmg's but not pkgs and was told this was an issue to > be fixed > > Regards > > Criss > > Criss Myers > Senior Customer Support Analyst (Mac Services) > Apple Certified Technical Coordinator v10.5 > LIS Business Support Team > Library 301 > University of Central Lancashire > Preston PR1 2HE > Ex 5054 > 01772 895054 > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/6f57850b/attachment.htm From CMyers at uclan.ac.uk Tue Sep 2 08:40:42 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Tue, 02 Sep 2008 16:40:42 +0100 Subject: [Casper] Keeping Macs in a clean state In-Reply-To: <1D07847C-F373-498F-91C2-B5F3813B815F@venturethree.com> References: <1D07847C-F373-498F-91C2-B5F3813B815F@venturethree.com> Message-ID: <48BD6C8A.BB96.0081.0@uclan.ac.uk> Hi, Ive used deep freeze, and it restores on a reboot not logout You can set thawed drives where files can be saved, all other changes will be lost on a reboot, its great for windows machines, but the mac version has a few more option, very good and cheap Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 >>> On Tue, Sep 2, 2008 at 4:36 PM, in message <1D07847C-F373-498F-91C2-B5F3813B815F at venturethree.com>, Tom Welch wrote: Hi Jim There is some software called Deep Freeze Mac you'll find it on google. Sorry I don't have a url to hand on the iPhone. I've not used it myself but know a friend who does. To the best of my knoledge it restores the mac to a given state when a user logs out. And I think that's what your after. Failing that you might be able to use self healing from Casper but I would think the CPU usage and network throughput would be huge checking the whole mac. Last resort, have your macs boot to your restore image / neetboot at night and get them to rebuild. Just a few thoughts. t. On 2 Sep 2008, at 16:18, "Jim Oring, Jr." wrote: > Hi All, > > I manage somewhere between 50 to 75 Macs. Is there a way to keep my > machines in a clean state with a script or some other form of > management? > > Thanks, > > Sent from my iPhone > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/7a186dac/attachment.html From tlarki at kckps.org Tue Sep 2 08:58:07 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 02 Sep 2008 10:58:07 -0500 Subject: [Casper] Keeping Macs in a clean state Message-ID: <48BD1C3F0200003900002248@gwoes4.kckps.org> What is the exact higher goal here? I mean you could just make the whole volume read and execute only and then set a r-w-x volume for data, or if they have network/mobile homes and stuff like that. You can do log in/out hooks. You could use something like deep freeze. I haven't used deep freeze since like OS X 10.2 and it wasn't very good back then. I hear it is way better now, but I haven't touched it on the Mac side. I run it on the Windows side and it does what it is suppose to do. Cuts down on a lot of spyware issues. >>> "Criss Myers" 09/02/08 10:41 AM >>> Hi, Ive used deep freeze, and it restores on a reboot not logout You can set thawed drives where files can be saved, all other changes will be lost on a reboot, its great for windows machines, but the mac version has a few more option, very good and cheap Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 >>> On Tue, Sep 2, 2008 at 4:36 PM, in message <1D07847C-F373-498F-91C2-B5F3813B815F at venturethree.com>, Tom Welch wrote: Hi Jim There is some software called Deep Freeze Mac you'll find it on google. Sorry I don't have a url to hand on the iPhone. I've not used it myself but know a friend who does. To the best of my knoledge it restores the mac to a given state when a user logs out. And I think that's what your after. Failing that you might be able to use self healing from Casper but I would think the CPU usage and network throughput would be huge checking the whole mac. Last resort, have your macs boot to your restore image / neetboot at night and get them to rebuild. Just a few thoughts. t. On 2 Sep 2008, at 16:18, "Jim Oring, Jr." wrote: > Hi All, > > I manage somewhere between 50 to 75 Macs. Is there a way to keep my > machines in a clean state with a script or some other form of > management? > > Thanks, > > Sent from my iPhone > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From Halvorson.Jason at mayo.edu Tue Sep 2 10:31:56 2008 From: Halvorson.Jason at mayo.edu (Jason Halvorson) Date: Tue, 02 Sep 2008 12:31:56 -0500 Subject: [Casper] Smart Computer Group that does not have JAMF ver 6.01 Message-ID: How does a person create a Smart Computer Group that determines which computers do not have JAMF version 6.01 installed yet? I can't find any criteria that look for the version of JAMF installed. My goal is to target an update to all managed systems that are not currently running version 6.01. Jason Halvorson From ERNSTCS at uwec.edu Tue Sep 2 10:36:52 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 2 Sep 2008 12:36:52 -0500 Subject: [Casper] Smart Computer Group that does not have JAMF ver 6.01 In-Reply-To: Message-ID: If your goal is to get all systems up to current release just create a policy for all systems to run at ANY or perhaps your 30 minute interval that use the 'Update Command Line Applications' option on the general tab of a policy. It will update anything that is checking in properly and ignore those that don't need it. We've actually had a policy in our system forever called Update_JAMF_Binary that I just flush each time a new version comes out and clients just update themselves...if I'm confident the binary won't break anything. =) Craig On 9/2/08 12:31 PM, "Jason Halvorson" wrote: How does a person create a Smart Computer Group that determines which computers do not have JAMF version 6.01 installed yet? I can't find any criteria that look for the version of JAMF installed. My goal is to target an update to all managed systems that are not currently running version 6.01. Jason Halvorson _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/10c29a88/attachment.htm From jeff.johnson at glendale.k12.wi.us Tue Sep 2 10:39:49 2008 From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson) Date: Tue, 02 Sep 2008 12:39:49 -0500 Subject: [Casper] Keeping Macs in a clean state In-Reply-To: <1D07847C-F373-498F-91C2-B5F3813B815F@venturethree.com> References: <1D07847C-F373-498F-91C2-B5F3813B815F@venturethree.com> Message-ID: The Apple Stores use DF on their in-store Macs. They all restore to a given state upon reboot. To make changes, you must unfreeze (thaw) the computer, then refreeze it again. The Apple techs I worked with liked DF. It worked as advertised. HTH, Jeff Johnson Technology Coordinator Glendale-River Hills School District Glendale, WI 53209 jeff.johnson at glendale.k12.wi.us Tom Welch on September 2, 2008 at 10:36 AM -0500 wrote: >Hi Jim > >There is some software called Deep Freeze Mac you'll find it on >google. Sorry I don't have a url to hand on the iPhone. I've not used >it myself but know a friend who does. To the best of my knoledge it >restores the mac to a given state when a user logs out. And I think >that's what your after. > >Failing that you might be able to use self healing from Casper but I >would think the CPU usage and network throughput would be huge >checking the whole mac. > >Last resort, have your macs boot to your restore image / neetboot at >night and get them to rebuild. > >Just a few thoughts. > >t. > >On 2 Sep 2008, at 16:18, "Jim Oring, Jr." >wrote: > >> Hi All, >> >> I manage somewhere between 50 to 75 Macs. Is there a way to keep my >> machines in a clean state with a script or some other form of >> management? >> >> Thanks, >> >> Sent from my iPhone >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper From ERNSTCS at uwec.edu Tue Sep 2 10:47:56 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 2 Sep 2008 12:47:56 -0500 Subject: [Casper] Keeping Macs in a clean state In-Reply-To: Message-ID: I guess it all depends on your tolerances for things from the sounds of it. If you already have the Casper Suite you can utilize a restore partition or a CasperInstall netboot instance to image the machines when you want them to. The only issue there is the time for a rebuild, particularly if you have large applications like Adobe CS3, Final Cut Studio, etc. If you want that instant gratification it sounds like Deep Freeze (much like on the Windows side with Deep Freeze or SteadyState) will clean out changes on reboot, and would be a good compliment to your Casper deployments. But this then requires you to purchase additional software. Good luck, Craig E On 9/2/08 10:18 AM, "Jim Oring, Jr." wrote: Hi All, I manage somewhere between 50 to 75 Macs. Is there a way to keep my machines in a clean state with a script or some other form of management? Thanks, Sent from my iPhone _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080902/3c54c1cb/attachment.html From William.Hutchins at utas.edu.au Tue Sep 2 15:40:47 2008 From: William.Hutchins at utas.edu.au (William Hutchins) Date: Wed, 3 Sep 2008 08:40:47 +1000 Subject: [Casper] Custom Reporting Functions Message-ID: Hi Guys, Wondering if anyone has had much experience with the Casper Reporting functions and the custom templates... I have created a couple of custom reports utilising various .jsp specifications, however I need to create a report every so often, detailing the usage logs of specific departments, including the dept name, building, machine name, ip, mac and of course usage data - specifically login/logout/usernames/times for each machine. Although most functions can be called without drama within the jsp file, acquiring usage data in this manner is a bit more involving... If at all possible. Any help that someone can offer would be fantastic. Cheers, Wil __________________________ Wil Hutchins Apple Administrator Desktop Management Services IT Resources University of Tasmania GPO Box 252-69 Hobart Tasmania 7001 William.Hutchins at utas.edu.au Ph 03 6226 6267 Mob 0417 364 239 Fx 03 6226 7171 __________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/819ed86b/attachment.htm From CMyers at uclan.ac.uk Wed Sep 3 07:17:35 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Wed, 03 Sep 2008 15:17:35 +0100 Subject: [Casper] AFP Message-ID: <48BEAA8F.BB96.0081.0@uclan.ac.uk> Help please Has anyone had an issue with 10.5.4 server and AFP, I can connect via kerberos to AFP but i cannot connect by the "Any method" it was working yesterday for a bit but had not stopped working. I just get wrong username and password And i cannot use casper imaging with kerberos i persume i have rebooted the server and started and stopped AFP but no go, wondered if anyone else had any problems with their servers Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/031fc6a9/attachment.htm From CMyers at uclan.ac.uk Wed Sep 3 07:26:06 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Wed, 03 Sep 2008 15:26:06 +0100 Subject: [Casper] AFP In-Reply-To: <48BEAA8F.BB96.0081.0@uclan.ac.uk> References: <48BEAA8F.BB96.0081.0@uclan.ac.uk> Message-ID: <48BEAC8E.BB96.0081.0@uclan.ac.uk> Hi, Forget this, my server admin had inforced a SACL on AFP :-( this is what happens when other people admin servers they dont know about Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 >>> On Wed, Sep 3, 2008 at 3:17 PM, in message <48BEAA8F.BB96.0081.0 at uclan.ac.uk>, "Criss Myers" wrote: Help please Has anyone had an issue with 10.5.4 server and AFP, I can connect via kerberos to AFP but i cannot connect by the "Any method" it was working yesterday for a bit but had not stopped working. I just get wrong username and password And i cannot use casper imaging with kerberos i persume i have rebooted the server and started and stopped AFP but no go, wondered if anyone else had any problems with their servers Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/b3f3e479/attachment.html From paul.austin at wachovia.com Wed Sep 3 10:19:23 2008 From: paul.austin at wachovia.com (Paul Austin) Date: Wed, 03 Sep 2008 13:19:23 -0400 Subject: [Casper] Upgrade to 6 and Restore Partition Message-ID: Hey, We are about to embark on our upgrade to 6.0. All of our machines have a restore partition that will need to be updated as well. Has anyone put together a script yet to mount the restore partition and make the nessesary updates from Casper.app to Casper imaging. I would really like to attempt to do the change without redeploying the entire restore partition over again. Any advice is appreciated. Thanks Paul Austin Wachovia Desktop Services 704 427-0903 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/8eccd6f7/attachment.html From tlarki at kckps.org Wed Sep 3 12:16:23 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 03 Sep 2008 14:16:23 -0500 Subject: [Casper] creating local user accounts Message-ID: <48BE9C39020000390000239D@gwoes4.kckps.org> So, I have to create local user accounts, on like a ton of machines. I have a script ready that will use the dscl command to create a local user account for students to log in just in case they can't sync their mobile accounts. however, I do know that Casper offers creating user accounts from the JSS via a policy. Now, my concerns are, how do I change the user template? can I make a smart group based on local accounts? Are there any known issues using the Casper built in policy, or should I stick with a script? Anyone had to use this before? I only ask all these questions because we are having directory problems, which I won't get into at the moment, but I need to push out local accounts to the machines so people can log in and run testing software. Here is the script: #!/bin/sh #Long Name: KCK Student #Short Name: student #Password: password dscl . -create /Users/student dscl . -create /Users/student UserShell /bin/bash dscl . -create /Users/student RealName "KCK Student" dscl . -create /Users/student UniqueID 505 dscl . -create /Users/student PrimaryGroupID 20 dscl . -create /Users/student NFSHomeDirectory /Local/Users/student dscl . -passwd /Users/student password dscl . -create /Users/student dsAttrTypeNative:_writers_hint: Typical password dscl . -create /Users/student dsAttrTypeNative:_writers_LinkedIdentity: student dscl . -create /Users/student dsAttrTypeNative:_writers_passwd: password dscl . -create /Users/student dsAttrTypeNative:_writers_realname: student dscl . -create /Users/student dsAttrTypeNative:_writers_UserCertificate: student Thoughts? Suggestions? Many thanks in advance for any advice. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org cell: 913-449-7589 office: 913-627-0351 From ERNSTCS at uwec.edu Wed Sep 3 12:22:39 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 3 Sep 2008 14:22:39 -0500 Subject: [Casper] creating local user accounts In-Reply-To: <48BE9C39020000390000239D@gwoes4.kckps.org> Message-ID: What do you want to change in the user template? And for creating accounts the built-in JSS stuff seems to be fine for me... Craig E On 9/3/08 2:16 PM, "Thomas Larkin" wrote: So, I have to create local user accounts, on like a ton of machines. I have a script ready that will use the dscl command to create a local user account for students to log in just in case they can't sync their mobile accounts. however, I do know that Casper offers creating user accounts from the JSS via a policy. Now, my concerns are, how do I change the user template? can I make a smart group based on local accounts? Are there any known issues using the Casper built in policy, or should I stick with a script? Anyone had to use this before? I only ask all these questions because we are having directory problems, which I won't get into at the moment, but I need to push out local accounts to the machines so people can log in and run testing software. Here is the script: #!/bin/sh #Long Name: KCK Student #Short Name: student #Password: password dscl . -create /Users/student dscl . -create /Users/student UserShell /bin/bash dscl . -create /Users/student RealName "KCK Student" dscl . -create /Users/student UniqueID 505 dscl . -create /Users/student PrimaryGroupID 20 dscl . -create /Users/student NFSHomeDirectory /Local/Users/student dscl . -passwd /Users/student password dscl . -create /Users/student dsAttrTypeNative:_writers_hint: Typical password dscl . -create /Users/student dsAttrTypeNative:_writers_LinkedIdentity: student dscl . -create /Users/student dsAttrTypeNative:_writers_passwd: password dscl . -create /Users/student dsAttrTypeNative:_writers_realname: student dscl . -create /Users/student dsAttrTypeNative:_writers_UserCertificate: student Thoughts? Suggestions? Many thanks in advance for any advice. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org cell: 913-449-7589 office: 913-627-0351 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/126af05b/attachment.html From ric.getter at pcc.edu Wed Sep 3 12:23:51 2008 From: ric.getter at pcc.edu (Ric Getter) Date: Wed, 3 Sep 2008 12:23:51 -0700 Subject: [Casper] Deep Freeze experience Message-ID: <004501c90dfa$99404180$cbc0c480$@getter@pcc.edu> We will soon be deploying Casper here at the college very soon, so I've been "lurking" on this list for a couple of weeks now. The college has been using Faronics Deep Freeze for Mac for about three years. The first OS X versions of the product (originally it was Windows-only), had significant issues. Now, it's quite stable and plays nicely with both Tiger and Leopard. It can be easily deployed and managed through ARD and the program includes a host of scripts to perform a variety of functions remotely. The scripts perform most of the functions of the console application in the Windows version. Deep Freeze can also be set to disable logout requests (it performs a reboot instead). It can also be set to prevent the Mac from booting from removable storage. Faronics' URL is: http://www.faronics.com Ric -- Ric Getter Portland Community College/Sylvania Coordinator, Computer Resource Center (503)977-8036 From ric.getter at pcc.edu Wed Sep 3 12:27:34 2008 From: ric.getter at pcc.edu (Ric Getter) Date: Wed, 3 Sep 2008 12:27:34 -0700 Subject: [Casper] Deep Freeze experience Message-ID: <004601c90dfb$1de8d3c0$59ba7b40$@getter@pcc.edu> (This is a re-send. I forgot the [Casper] tag in the subject -- sorry!) We will soon be deploying Casper here at the college very soon, so I've been "lurking" on this list for a couple of weeks now. The college has been using Faronics Deep Freeze for Mac for about three years. The first OS X versions of the product (originally it was Windows-only), had significant issues. Now, it's quite stable and plays nicely with both Tiger and Leopard. It can be easily deployed and managed through ARD and the program includes a host of scripts to perform a variety of functions remotely. The scripts perform most of the functions of the console application in the Windows version. Deep Freeze can also be set to disable logout requests (it performs a reboot instead). It can also be set to prevent the Mac from booting from removable storage. Faronics' URL is: http://www.faronics.com Ric -- Ric Getter Portland Community College/Sylvania Coordinator, Computer Resource Center (503)977-8036 From tlarki at kckps.org Wed Sep 3 14:33:48 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 03 Sep 2008 16:33:48 -0500 Subject: [Casper] FEU vs FUT Message-ID: <48BEBC6D02000039000023F5@gwoes4.kckps.org> So, if I package something and say to fill existing users, it will fill out whatever preferences to those existing users, and if I say fill the templates it will modify the template so every user created from there will get the same thing? I don't want it to copy that user account to the machine though, just those preferences to every existing and future user account on that machine. The documentation on this is a bit lacking, and if I choose the fill existing user it pushes out the settings for that local user account I used to create the package, which I don't want. Would I have to wild card this? thx tom From bslutzky at mph.net Wed Sep 3 18:58:08 2008 From: bslutzky at mph.net (Slutzky, Ben) Date: Wed, 03 Sep 2008 21:58:08 -0400 Subject: [Casper] Creating Local Accounts w/ Policies (& MS Office) Message-ID: Hi, We need to create a local account for ~100 Macs ASAP, preferably right after image deployment. I know the built-in method of using a policy has just been suggested on another thread. Has anyone had any problems with creating a user through a policy? And specifically, can anyone say for sure whether Office 2004 (or another version) works from an account created that way? (We?re avoiding AD logins because of Office crashing) Thanks in advance! Ben Slutzky -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/5f660715/attachment.htm From Matt.Matsuno at Mattel.com Wed Sep 3 21:16:17 2008 From: Matt.Matsuno at Mattel.com (Matsuno, Matt) Date: Wed, 03 Sep 2008 21:16:17 -0700 Subject: [Casper] Adobe CS3 Message-ID: Hey All, has anyone ever installed CS3 any parts (ai-psd-acrobat) and have the printers that were setup disappear? We had about 25 or so machines that ended up that way. TIA_matt -------------------------------------------------------- This message (including any attachments) is only for the use of the person(s) for whom it is intended. It may contain Mattel confidential and/or trade secret information. If you are not the intended recipient, you should not copy, distribute or use this information for any purpose, and you should delete this message and inform the sender immediately. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/78d603fb/attachment.html From john_wetter at hopkins.k12.mn.us Wed Sep 3 21:48:32 2008 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Wed, 3 Sep 2008 23:48:32 -0500 Subject: [Casper] Creating Local Accounts w/ Policies (& MS Office) In-Reply-To: References: Message-ID: <4058FCBF8DBA6646855ABFA27F869E51B36F11277E@EXCHANGE.hopkins.hopkinsschools.org> About 90% of our local accounts are created using Casper. The other 10% are created just because the tech happens to be sitting at the computer already, so they just make the account. The only bug/issue we've had is creating accounts right after imaging that do not have a password (we do this for some of the primary school aged kids). To work around this, I just used the jamf command line in a script that ran after imaging and it worked fine (select 'at reboot' for the script properties in the JSS). I didn't need to do anything other than delete the account creation from the AutoRun job and instead add the script to the configuration with it's properties set to 'at reboot'. There is apparently something with Leopard about creating a user with no password on Firstrun according to JAMF Support where instead of it being an empty password, it puts a password hash in there. We also run MS office and NeoOffice and have had no problems as long as you created your office packages with the correct rights, which you'd have problems with anyways no matter how you create your accounts if the rights were wrong. One FYI is that Leopard won't update the login window as the new accounts are created like Tiger did. We also use the pictures/buttons login window so teachers can say 'click on the butterfly'. That's interesting to hear about MS Office crashing with AD accounts. We used to have the majority of our users on mobile accounts in Apple OpenDirectory but abandoned that as we just had too many problems. We were looking at starting to test making AD-based accounts on our Leopard computers with the better AD support in Leopard. -John -- John Wetter Technology Support Administrator Technology & Information Services Hopkins Public Schools 952-988-5373 john_wetter at hopkins.k12.mn.us ________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Slutzky, Ben [bslutzky at mph.net] Sent: Wednesday, September 03, 2008 8:58 PM To: Casper List Subject: [Casper] Creating Local Accounts w/ Policies (& MS Office) Hi, We need to create a local account for ~100 Macs ASAP, preferably right after image deployment. I know the built-in method of using a policy has just been suggested on another thread. Has anyone had any problems with creating a user through a policy? And specifically, can anyone say for sure whether Office 2004 (or another version) works from an account created that way? (We?re avoiding AD logins because of Office crashing) Thanks in advance! Ben Slutzky -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080903/f9a48d0a/attachment.htm From miles.leacy at themacadmin.com Thu Sep 4 05:17:40 2008 From: miles.leacy at themacadmin.com (Miles Leacy) Date: Thu, 4 Sep 2008 08:17:40 -0400 Subject: [Casper] FEU vs FUT In-Reply-To: <48BEBC6D02000039000023F5@gwoes4.kckps.org> References: <48BEBC6D02000039000023F5@gwoes4.kckps.org> Message-ID: User settings are created by copying files from /Users/someuser/ to your package, and then to your target machine. FUT copies the same info into the User Template. FEU copies the info into each existing user on the target. If you build your package using the user account "bob", then when you deploy your package, it will copy your settings, for example /Users/bob/Library/com.manufacturer.product.plist, to the target machine, creating /Users/bob, if it doesn't exist. Note that this won't create an account for bob on the target, just a directory inside /Users. To avoid stray directories, you could: - create your package from a user account already existing on your target machines.- use a "defaults write" script instead of a package - run a script at the end of your policy that deletes /Users/bob On Wed, Sep 3, 2008 at 5:33 PM, Thomas Larkin wrote: > So, if I package something and say to fill existing users, it will fill out > whatever preferences to those existing users, and if I say fill the > templates it will modify the template so every user created from there will > get the same thing? > > I don't want it to copy that user account to the machine though, just those > preferences to every existing and future user account on that machine. > > The documentation on this is a bit lacking, and if I choose the fill > existing user it pushes out the settings for that local user account I used > to create the package, which I don't want. > > Would I have to wild card this? > > thx > > tom > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/810e60de/attachment.htm From jeremymatthews at mac.com Thu Sep 4 07:47:24 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Thu, 04 Sep 2008 10:47:24 -0400 Subject: [Casper] CS3 install error Message-ID: <4DAFB918-5B13-4722-8AC5-CF3A1FCB99FD@mac.com> Anyone else get this: /usr/sbin/jamf is version 6.01 Executing Policy Adobe Creative Suite (3)... Mounting afp://myserver.cc.org/casper_files to /Volumes/casper_files... Getting package info from https://myserver.ccc.org:8443/... Installing Adobe products from Adobe CS3 Design Premium.dmg... Adobe Installation Error from Adobe CS3 Design Premium.dmg: Unable to complete the silent workflow (Exit Code 7). Open to suggestions.... Thanks, jeremy -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/0543ba9b/attachment.html From john.brenner at merrillcorp.com Thu Sep 4 08:01:31 2008 From: john.brenner at merrillcorp.com (Brenner, John) Date: Thu, 04 Sep 2008 10:01:31 -0500 Subject: [Casper] CS3 install error In-Reply-To: <4DAFB918-5B13-4722-8AC5-CF3A1FCB99FD@mac.com> Message-ID: Do you have any Acrobat CS3 components already installed that were not installed by the adobe installation? Does you base image contain a adobe folder in the application support folder in the Library folder? On 9/4/08 9:47 AM, "Jeremy Matthews" wrote: > Anyone else get this: > > /usr/sbin/jamf is version 6.01 > Executing Policy Adobe Creative Suite (3)... > Mounting afp://myserver.cc.org/casper_files to /Volumes/casper_files... > Getting package info from https://myserver.ccc.org:8443/... > Installing Adobe products from Adobe CS3 Design Premium.dmg... > Adobe Installation Error from Adobe CS3 Design Premium.dmg: Unable to complete > the silent workflow (Exit Code 7). > > Open to suggestions.... > > Thanks, > jeremy > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper John Brenner | Merrill Corporation | IOG IT | 651-632-4072 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/5b91b176/attachment.html From bslutzky at mph.net Thu Sep 4 13:54:24 2008 From: bslutzky at mph.net (Slutzky, Ben) Date: Thu, 04 Sep 2008 16:54:24 -0400 Subject: [Casper] Creating Local Accounts w/ Policies (& MS Office) In-Reply-To: <4058FCBF8DBA6646855ABFA27F869E51B36F11277E@EXCHANGE.hopkins.hopkinsschools.org> Message-ID: Yeah, apparently it?s a known AD/Mac issue although we couldn?t find out much about it. We were able to successfully use a utility called Network Home Redirector once (which basically creates login/logout hooks to fix a Microsoft incompatibility), but we were having issues with that lately. Check it out at http://jochsner.dyndns.org/scripts/NHR.html if you?re interested. There is ?better? AD support in Leopard ? instead of the 10.4 Directory Access utility, that?s replaced in 10.5 by the Directory Utility, which is pretty much the same, but looks a bit different and makes things a bit easier. It?s not too difficult to setup AD & OD working together ? check out very useful how-to PDF?s for the ?Golden Triangle Concept? at http://www.afp548.com/filemgmt/index.php?id=69 and http://www.bombich.com/mactips/activedir.html. Thanks for the info ? we definitely were unaware of those things. For now we have a policy to ensure that accounts are created on startup. On 9/4/08 12:48 AM, "John Wetter" wrote: > About 90% of our local accounts are created using Casper. The other 10% are > created just because the tech happens to be sitting at the computer already, > so they just make the account. The only bug/issue we've had is creating > accounts right after imaging that do not have a password (we do this for some > of the primary school aged kids). To work around this, I just used the jamf > command line in a script that ran after imaging and it worked fine (select 'at > reboot' for the script properties in the JSS). I didn't need to do anything > other than delete the account creation from the AutoRun job and instead add > the script to the configuration with it's properties set to 'at reboot'. > There is apparently something with Leopard about creating a user with no > password on Firstrun according to JAMF Support where instead of it being an > empty password, it puts a password hash in there. We also run MS office and > NeoOffice and have had no problems as long as you created your office packages > with the correct rights, which you'd have problems with anyways no matter how > you create your accounts if the rights were wrong. > > One FYI is that Leopard won't update the login window as the new accounts are > created like Tiger did. We also use the pictures/buttons login window so > teachers can say 'click on the butterfly'. > > That's interesting to hear about MS Office crashing with AD accounts. We used > to have the majority of our users on mobile accounts in Apple OpenDirectory > but abandoned that as we just had too many problems. We were looking at > starting to test making AD-based accounts on our Leopard computers with the > better AD support in Leopard. > > -John -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/a5408f7d/attachment.htm From bslutzky at mph.net Thu Sep 4 13:55:47 2008 From: bslutzky at mph.net (Slutzky, Ben) Date: Thu, 04 Sep 2008 16:55:47 -0400 Subject: [Casper] CS3 & serial numbers Message-ID: Anyone else having issues with Adobe CS2 asking for a serial number even if a valid serial number was entered into Casper Admin? This is the case with all our machines. Thanks in advance! Ben Slutzky -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/942961f8/attachment.htm From ERNSTCS at uwec.edu Thu Sep 4 14:39:13 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 4 Sep 2008 16:39:13 -0500 Subject: [Casper] CS3 & serial numbers In-Reply-To: Message-ID: This is a fun one. =) 1. There is a known issue (at least I think Adobe has admitted to it) that even though you've passed the serialization as part of the installation it might not REALLY take hold until you fire off an app the first time, then a second time. The main application you want to trigger first will almost always be Photoshop if you have that installed. If you aren't installing Photoshop as part of the batch then you got me. 2. Hopefully someone can correct me if I'm wrong. If you attempt to install multiple suites of applications (Design Premium and Web Standard) that would have overlapping applications (in this case Dreamweaver) and use different serial numbers for each suite (which you would naturally) you may break the licensing for the first suite installed. In our case we've starting using a Master Collection serial number for all of our deployments so one install doesn't break another. But as far as your serialization issue. My guess is that if you fired off an App, got prompted to enter numbers, quit it, and started it up again it then doesn't prompt. Always launch Photoshop if it's an option. And no, I don't think Adobe plans to fix this. Maybe CS4, without it's 64-bit support for Mac, will have some things fixed in it since they didn't bother with 64-bit. I'm hoping JAMF will be able to get their hands into CS4 early so they are well prepared for what stupidity lies ahead with it...aside from probably another sizeable space need for it. Craig E On 9/4/08 3:55 PM, "Slutzky, Ben" wrote: Anyone else having issues with Adobe CS2 asking for a serial number even if a valid serial number was entered into Casper Admin? This is the case with all our machines. Thanks in advance! Ben Slutzky -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/d6579b7b/attachment.htm From swood at integerdallas.com Thu Sep 4 14:44:55 2008 From: swood at integerdallas.com (Steve Wood) Date: Thu, 04 Sep 2008 16:44:55 -0500 Subject: [Casper] CS3 & serial numbers In-Reply-To: Message-ID: I?m having the exact same issue, where if I push any CS3 Suite (Master or Design Prem) during the imaging process, the first time you launch Photoshop it asks for the serial number. Now, I haven?t tried Craig?s suggestion of quitting and restarting Photoshop again, I just normally enter the serial number and go about my merry way. Now, if I push the install with a user logged into the machine, it works fine. Of course, I have a script that fires up Photoshop as the last step of the install, so that locks in the serial number. My guess is that because CS3 is being installed by the JAMF Helper app in front of the login window, and that since there isn?t a true user logged in, the script I use can?t fire up Photoshop and hence it doesn?t ?lock in? the serial number. To be honest, I haven?t toyed with this at all to find a solution, only because I?ve been too busy lately. Maybe tomorrow I?ll delve into it a bit. Oh, and if you aren?t loading Photoshop you are most likely loading Bridge. Fire up Bridge and it should serialize for you. Steve On 9/4/08 4:39 PM, "Ernst, Craig S." wrote: > This is a fun one. =) > > 1. There is a known issue (at least I think Adobe has admitted to it) that > even though you?ve passed the serialization as part of the installation it > might not REALLY take hold until you fire off an app the first time, then a > second time. The main application you want to trigger first will almost always > be Photoshop if you have that installed. If you aren?t installing Photoshop as > part of the batch then you got me. > 2. Hopefully someone can correct me if I?m wrong. If you attempt to install > multiple suites of applications (Design Premium and Web Standard) that would > have overlapping applications (in this case Dreamweaver) and use different > serial numbers for each suite (which you would naturally) you may break the > licensing for the first suite installed. In our case we?ve starting using a > Master Collection serial number for all of our deployments so one install > doesn?t break another. > > But as far as your serialization issue. My guess is that if you fired off an > App, got prompted to enter numbers, quit it, and started it up again it then > doesn?t prompt. Always launch Photoshop if it?s an option. And no, I don?t > think Adobe plans to fix this. Maybe CS4, without it?s 64-bit support for Mac, > will have some things fixed in it since they didn?t bother with 64-bit. > > I?m hoping JAMF will be able to get their hands into CS4 early so they are > well prepared for what stupidity lies ahead with it...aside from probably > another sizeable space need for it. > > Craig E > > > On 9/4/08 3:55 PM, "Slutzky, Ben" wrote: > >> Anyone else having issues with Adobe CS2 asking for a serial number even if a >> valid serial number was entered into Casper Admin? This is the case with all >> our machines. >> >> Thanks in advance! >> >> Ben Slutzky > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Steve Wood Director of IT swood at integerdallas.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 -- The information contained in this email transmission is solely for the addressee(s) named above and is privileged and/or confidential. If the reader of this message is not the intended recipient or the person responsible to deliver it to the intended recipient; he or she is prohibited from reading or disclosing the information contained in this transmission. Any examination, use, dissemination, distribution, or copying of this communication is strictly prohibited. Please contact us immediately by telephone for instructions if you have received this communication in error: (214) 758-6800 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/e357341a/attachment-0001.html From ERNSTCS at uwec.edu Thu Sep 4 14:51:17 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 4 Sep 2008 16:51:17 -0500 Subject: [Casper] CS3 & serial numbers In-Reply-To: Message-ID: I've toyed with the idea of somehow adding scripts that would run at FirstRun after the Adobe install that would install a pack to enable an autologon package, reboot, the account logs in and then fires up Photoshop, quits, then disables autologon, and then logs out. Fun choreography... Sounds fun, but just haven't had the time to deal with it, and frankly I wasn't sure it was worth it as long as the support folks and faculty that consistently used it knew to tell people that would happen. Like many of the expensive software we all buy, you'd expect something so trivial to not be the issue and just work, or at least get fixed. Craig -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080904/2921be12/attachment.htm From bslutzky at mph.net Fri Sep 5 09:09:31 2008 From: bslutzky at mph.net (Slutzky, Ben) Date: Fri, 05 Sep 2008 12:09:31 -0400 Subject: [Casper] CS3 & serial numbers In-Reply-To: Message-ID: Thanks a ton for all the observations and workarounds! A lot of interesting ideas... hopefully Adobe fixes this. On 9/4/08 4:55 PM, "Slutzky, Ben" wrote: > Anyone else having issues with Adobe CS2 asking for a serial number even if a > valid serial number was entered into Casper Admin? This is the case with all > our machines. > > Thanks in advance! > > Ben Slutzky > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080905/4a6c93c2/attachment.htm From jeremymatthews at mac.com Fri Sep 5 09:27:56 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Fri, 05 Sep 2008 12:27:56 -0400 Subject: [Casper] CS3 install error Message-ID: <6B1FD9AC-3A5E-429A-A067-1D3B7A46B256@mac.com> In our CS3 Suite, InDesign was already installed. I've indexed the install, and created a policy to uninstall, but i get this when it tries to run (via self-service or policy) /usr/sbin/jamf is version 6.01 Executing Policy Uninstall Adobe InDesign CS3... Error: The package (Adobe InDesign CS3.dmg) could not be found. Thanks, jeremy ------ Do you have any Acrobat CS3 components already installed that were not installed by the adobe installation? Does you base image contain a adobe folder in the application support folder in the Library folder? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080905/e740f3ba/attachment.html From tlarki at kckps.org Fri Sep 5 13:12:26 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Fri, 05 Sep 2008 15:12:26 -0500 Subject: [Casper] WEP, WPA, keychain, security Message-ID: <48C14C5A0200003900002661@gwoes4.kckps.org> Soooooooo Another project on my road map is to migrate everything to WPA. Of course I need to test this out, and am looking to push out a package via casper that will migrate clients from the existing wireless encryption to a new one, and probably a whole new SSID. I have been researching it, and it seems that the security unix command can be used to add, modify, etc keychains in the system. I found some apple scripts that do it as well, but they run in the GUI, are interactive and can be interupprted by the end user. Something I am not really keen on using. What are the methods you people used with Casper and pushing this sort of stuff out? I have been playing around with networksetup and security binary scripts to add the network settings and the keychains. Thanks in advance for any help tom From eanderson at mitty.com Fri Sep 5 14:53:02 2008 From: eanderson at mitty.com (Eric Anderson) Date: Fri, 5 Sep 2008 14:53:02 -0700 Subject: [Casper] WEP, WPA, keychain, security In-Reply-To: <48C14C5A0200003900002661@gwoes4.kckps.org> References: <48C14C5A0200003900002661@gwoes4.kckps.org> Message-ID: <76d2eca30809051453o1f33a347r9ee3aea2c11add85@mail.gmail.com> I too will be doing this same thing about a month from now. I would love to hear what people have figured out already without having to build from scratch. Thanks, Eric On Fri, Sep 5, 2008 at 1:12 PM, Thomas Larkin wrote: > Soooooooo > > Another project on my road map is to migrate everything to WPA. Of course > I need to test this out, and am looking to push out a package via casper > that will migrate clients from the existing wireless encryption to a new > one, and probably a whole new SSID. I have been researching it, and it > seems that the security unix command can be used to add, modify, etc > keychains in the system. > > I found some apple scripts that do it as well, but they run in the GUI, are > interactive and can be interupprted by the end user. Something I am not > really keen on using. > > What are the methods you people used with Casper and pushing this sort of > stuff out? I have been playing around with networksetup and security binary > scripts to add the network settings and the keychains. > > Thanks in advance for any help > > tom > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080905/1b04473f/attachment.html From daniel.farnworth at thecreativepartnership.co.uk Mon Sep 8 04:26:51 2008 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Mon, 8 Sep 2008 12:26:51 +0100 Subject: [Casper] WEP, WPA, keychain, security In-Reply-To: <76d2eca30809051453o1f33a347r9ee3aea2c11add85@mail.gmail.com> References: <48C14C5A0200003900002661@gwoes4.kckps.org> <76d2eca30809051453o1f33a347r9ee3aea2c11add85@mail.gmail.com> Message-ID: We also need to do similar, any scripts that people would like to post will more than likely come in very handy and we'd be happy to post back any improvements or changes... Cheers Dan On 5 Sep 2008, at 22:53, Eric Anderson wrote: > I too will be doing this same thing about a month from now. I would > love to hear what people have figured out already without having to > build from scratch. > > Thanks, > Eric > > On Fri, Sep 5, 2008 at 1:12 PM, Thomas Larkin > wrote: > Soooooooo > > Another project on my road map is to migrate everything to WPA. Of > course I need to test this out, and am looking to push out a > package via casper that will migrate clients from the existing > wireless encryption to a new one, and probably a whole new SSID. I > have been researching it, and it seems that the security unix > command can be used to add, modify, etc keychains in the system. > > I found some apple scripts that do it as well, but they run in the > GUI, are interactive and can be interupprted by the end user. > Something I am not really keen on using. > > What are the methods you people used with Casper and pushing this > sort of stuff out? I have been playing around with networksetup > and security binary scripts to add the network settings and the > keychains. > > Thanks in advance for any help > > tom > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From tlarki at kckps.org Mon Sep 8 10:40:41 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Mon, 08 Sep 2008 12:40:41 -0500 Subject: [Casper] WEP, WPA, keychain, security In-Reply-To: <76d2eca30809051453o1f33a347r9ee3aea2c11add85@mail.gmail.com> References: <48C14C5A0200003900002661@gwoes4.kckps.org> <76d2eca30809051453o1f33a347r9ee3aea2c11add85@mail.gmail.com> Message-ID: <48C51D49.7141.0039.0@kckps.org> Well I got some time to research it, but any pointers would be greatly appreciated. It can be accomplished from the command line for sure, but I just haven't quite pieced it together yet. I think you need to do it in this manner, which can be scripted: 1) power off airport card 2) create certificate for wireless network 3) create system keychain for wireless network and let the AirPort application, airportd, and system preferences have access to it 4) Input proper information for wireless key (SSID, passkey, etc etc) 5) Make that key chain the default wireless network 6) power airport card back on Anyone done this? >>> "Eric Anderson" 09/05/08 4:53 PM >>> I too will be doing this same thing about a month from now. I would love to hear what people have figured out already without having to build from scratch. Thanks, Eric On Fri, Sep 5, 2008 at 1:12 PM, Thomas Larkin wrote: > Soooooooo > > Another project on my road map is to migrate everything to WPA. Of course > I need to test this out, and am looking to push out a package via casper > that will migrate clients from the existing wireless encryption to a new > one, and probably a whole new SSID. I have been researching it, and it > seems that the security unix command can be used to add, modify, etc > keychains in the system. > > I found some apple scripts that do it as well, but they run in the GUI, are > interactive and can be interupprted by the end user. Something I am not > really keen on using. > > What are the methods you people used with Casper and pushing this sort of > stuff out? I have been playing around with networksetup and security binary > scripts to add the network settings and the keychains. > > Thanks in advance for any help > > tom > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > From tlarki at kckps.org Mon Sep 8 14:10:48 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Mon, 08 Sep 2008 16:10:48 -0500 Subject: [Casper] WEP, WPA, keychain, security In-Reply-To: References: <48C14C5A0200003900002661@gwoes4.kckps.org> <76d2eca30809051453o1f33a347r9ee3aea2c11add85@mail.gmail.com> Message-ID: <48C54E88.7141.0039.0@kckps.org> I have been hurting my brain trying to figure out the best method of doing this, and I will share what I have found so far. If you make a symbolic link to the airport binary (since they tuck it away in a weird place) you can use it to make some changes. Now, if it stores it in the keychain I have no clue to make a sym link open terminal and do this wyandotte-205:~ tlarkin$ cd /usr/sbin wyandotte-205:sbin tlarkin$ sudo ln -s /System/Library/PrivateFrameworks/Apple80211.framework/Versions/Current/Resources/airport /usr/sbin now you can do this from the terminal wyandotte-205:sbin tlarkin$ airport -h airport AirPort v.521.5.1 (521.5.1) Supported arguments: -z --disassociate Disassociate from any network -i[] --ibss=[] Create IBSS -x --xml Print info as XML -s[] --scan=[] Perform a wireless broadcast scan. Will perform a directed scan if the optional is provided -r --repeats= Repeat the command the specified number of times -A[] --associate=[] Associate to network. Will prompt for network name if arg is not specified and if necessary, for a password if the network is using WEP or WPA. The following additional arguments may be specified with this command: --bssid= Specify BSSID to associate with --password= Specify a WEP key or WPA password -I --getinfo Print current wireless status, e.g. signal info, BSSID, port type etc. -P --psk= Create PSK from specified pass phrase and SSID. The following additional arguments must be specified with this command: --ssid= Specify SSID when creating a PSK -c[] --channel=[] Set arbitrary channel on the card -h --help Show this help If you look into it you can easily write a command to add an airport network but I doubt it saves it in the keychain /usr/sbin/airport -A --associate your_ssid --password your_wireless_passkey now if yo ulook there is the -P switch which will allow you to add a preshared key. Again I don't think this writes to the system keychain. I think you will need a separate line of code to do so. Anyone at all made any progress with this? Sorry for the convoluted email, as I am just copying/pasting what I find. >>> Daniel Farnworth 09/08/08 6:26 AM >>> We also need to do similar, any scripts that people would like to post will more than likely come in very handy and we'd be happy to post back any improvements or changes... Cheers Dan On 5 Sep 2008, at 22:53, Eric Anderson wrote: > I too will be doing this same thing about a month from now. I would > love to hear what people have figured out already without having to > build from scratch. > > Thanks, > Eric > > On Fri, Sep 5, 2008 at 1:12 PM, Thomas Larkin > wrote: > Soooooooo > > Another project on my road map is to migrate everything to WPA. Of > course I need to test this out, and am looking to push out a > package via casper that will migrate clients from the existing > wireless encryption to a new one, and probably a whole new SSID. I > have been researching it, and it seems that the security unix > command can be used to add, modify, etc keychains in the system. > > I found some apple scripts that do it as well, but they run in the > GUI, are interactive and can be interupprted by the end user. > Something I am not really keen on using. > > What are the methods you people used with Casper and pushing this > sort of stuff out? I have been playing around with networksetup > and security binary scripts to add the network settings and the > keychains. > > Thanks in advance for any help > > tom > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e- mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From Matt.Matsuno at Mattel.com Mon Sep 8 16:25:38 2008 From: Matt.Matsuno at Mattel.com (Matsuno, Matt) Date: Mon, 08 Sep 2008 16:25:38 -0700 Subject: [Casper] Adobe CS 2 Message-ID: How are you guys going about uninstalling Adobe CS2? Anyone using a script? Thx_matt -------------------------------------------------------- This message (including any attachments) is only for the use of the person(s) for whom it is intended. It may contain Mattel confidential and/or trade secret information. If you are not the intended recipient, you should not copy, distribute or use this information for any purpose, and you should delete this message and inform the sender immediately. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080908/7d177beb/attachment.html From gnowosad at lcsd150.ab.ca Mon Sep 8 17:05:09 2008 From: gnowosad at lcsd150.ab.ca (Glenn Nowosad) Date: Mon, 8 Sep 2008 18:05:09 -0600 Subject: [Casper] Policy Settings Message-ID: Can anyone explain how a policy determines where a package downloads from? That is whether it is a download via http or via a file share such as afp? The policies that I have created in 6.01 are failing because they are looking for a http download which I haven't setup as of yet. I am assuming I can set a local AFP file share download for all the policies. Any help would be appreciated. Thanks Glenn Nowosad Director of Technology Lakeland Catholic Schools 4810-46 Street Bonnyville, AB, Canada 780-826-3764 District Office 780-812-3414 Tech Shop http://www.lcsd150.ab.ca gnowosad at lcsd150.ab.ca From ERNSTCS at uwec.edu Mon Sep 8 18:44:24 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Mon, 8 Sep 2008 20:44:24 -0500 Subject: [Casper] Adobe CS 2 In-Reply-To: Message-ID: Use to make packages in Composer for each piece... Craig E On 9/8/08 6:25 PM, "Matsuno, Matt" wrote: How are you guys going about uninstalling Adobe CS2? Anyone using a script? Thx_matt ________________________________ This message (including any attachments) is only for the use of the person(s) for whom it is intended. It may contain Mattel confidential and/or trade secret information. If you are not the intended recipient, you should not copy, distribute or use this information for any purpose, and you should delete this message and inform the sender immediately. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080908/8d4203ad/attachment.html From ERNSTCS at uwec.edu Mon Sep 8 18:53:25 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Mon, 8 Sep 2008 20:53:25 -0500 Subject: [Casper] Policy Settings In-Reply-To: Message-ID: Hi Glenn, First I would make sure the disitribution point(s) you have didn't have http enabled by default. Go to the web interface -> Management -> Distribution Points and on the distribution server listing make sure the server you are pointing to says No under HTTP. If it is enabled then edit that distribution point, go to the HTTP tab, and uncheck the top box. The reason for this was in the original release of 6 distribution points were set as HTTP enabled by default... As far as specifying the server to use this is done a couple of ways depending on your setup. If you have Network Segments under the Admin tab you could have a particular server set for each segment. You can also specify the distribution point by editing the machines information in the system. You can force a particular server for a policy by Overriding the Defaults. In the policy under the general tab there is a button in the middle section, lower-right labeled "Override Default Settings for Policy..." and here you can specify servers other than the Master/defaults or even Network Segment defined. Hope that helps. Whether it was it or not report back if you could...we like to make sure people are taken care of here when we can. =) Craig E On 9/8/08 7:05 PM, "Glenn Nowosad" wrote: Can anyone explain how a policy determines where a package downloads from? That is whether it is a download via http or via a file share such as afp? The policies that I have created in 6.01 are failing because they are looking for a http download which I haven't setup as of yet. I am assuming I can set a local AFP file share download for all the policies. Any help would be appreciated. Thanks Glenn Nowosad Director of Technology Lakeland Catholic Schools 4810-46 Street Bonnyville, AB, Canada 780-826-3764 District Office 780-812-3414 Tech Shop http://www.lcsd150.ab.ca gnowosad at lcsd150.ab.ca _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080908/2ac649e2/attachment.htm From CMyers at uclan.ac.uk Tue Sep 9 06:00:51 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Tue, 09 Sep 2008 14:00:51 +0100 Subject: [Casper] help with scripts in policys Message-ID: <48C68193.BB96.0081.0@uclan.ac.uk> Hi Peps I have a shell script which i can run as root and it runs fine, however when i run via policy it doesnt work, i persume this is because it is running as the logged in user CleanUpAdobe.sh / $computerName $userName i persume this in the policy means run as the logged in user? How do i go about changing that to run? or will a run at startup do this? Regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080909/ae0743a2/attachment.html From enrique.silberg at yr.com Tue Sep 9 06:10:49 2008 From: enrique.silberg at yr.com (enrique silberg) Date: Tue, 09 Sep 2008 09:10:49 -0400 Subject: [Casper] help with scripts in policys In-Reply-To: <48C68193.BB96.0081.0@uclan.ac.uk> Message-ID: Did you check box to run as root On 9/9/08 9:00 AM, "Criss Myers" wrote: > > > Hi Peps > > > > I have a shell script which i can run as root and it runs fine, however when > i run via policy it doesnt work, i persume this is because it is running as > the logged in user > > > > CleanUpAdobe.sh / $computerName $userName > > > > i persume this in the policy means run as the logged in user? > > > > How do i go about changing that to run? or will a run at startup do this? > > > > Regards > > > > Criss > > Criss Myers > > Senior Customer Support Analyst (Mac Services) > > Apple Certified Technical Coordinator v10.5 > > LIS Business Support Team > > Library 301 > > University of Central Lancashire > > Preston PR1 2HE > > Ex 5054 > > 01772 895054 > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080909/1a418874/attachment.htm From ERNSTCS at uwec.edu Tue Sep 9 07:31:21 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 9 Sep 2008 09:31:21 -0500 Subject: [Casper] help with scripts in policys In-Reply-To: Message-ID: That box doesn't exist in 6.x. I've run into issues where the login and logout hooked scripts aren't running as root, but the user...I believe. I found this out when trying to trigger packages to install at login on an AD bound machine. Instead of using the credentials provided in the script to mount my SMB share it would always take the logged on user, then fail since they didn't have rights (I don't have my shares global read). Craig E On 9/9/08 8:10 AM, "enrique silberg" wrote: Did you check box to run as root On 9/9/08 9:00 AM, "Criss Myers" wrote: Hi Peps I have a shell script which i can run as root and it runs fine, however when i run via policy it doesnt work, i persume this is because it is running as the logged in user CleanUpAdobe.sh / $computerName $userName i persume this in the policy means run as the logged in user? How do i go about changing that to run? or will a run at startup do this? Regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 ________________________________ _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080909/f7341c69/attachment.htm From tlarki at kckps.org Tue Sep 9 10:53:02 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 09 Sep 2008 12:53:02 -0500 Subject: [Casper] smart group to restrict software Message-ID: <48C671AE.7141.0039.0@kckps.org> I need to restrict certain applications to a specific small number of machines. I created a smart group and am manually adding in each computer by it's name. The problem I am running into is when i try to restrict software there seems to be no way to apply it to only one smart group. I am talking about maybe 50 to 60 machines out of 6,200, so I only need to apply it to this smart group period. I don't want to have to go in and check off every other group for exemptions. Is there anyway to restrict software and just apply it to one singular smart group instead of restricting it globally and then adding exempt groups? I know I can accomplish this in WGM under managed preferences for each individual user, but I don't want to just rely on it. We are having some directory issues at the moment and WGM is kind of a giant pile of, well you know what I mean. Anyway, has anyone done this with restricted software and Casper? thanks in advance ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org cell: 913-449-7589 office: 913-627-0351 From Stephen.Loveday at JTV.com Tue Sep 9 13:08:33 2008 From: Stephen.Loveday at JTV.com (Loveday, Stephen) Date: Tue, 9 Sep 2008 16:08:33 -0400 Subject: [Casper] smart groups to restrict software In-Reply-To: Message-ID: Thomas, Are you running Casper 6.01? If so you should be able to select your smart group, once configured, under the Exempt Computers Tab when creating your Restricted Software. We have yet to test the restricted software feature of Casper but it is something I plan on testing very soon. I will work on it more tomorrow between 8am - 4pm EST and can get back to you then. Thank You, Stpehen Loveday Technology Service Desk Jewelry Television Kingston Pike Contact: x4357 Parkside Contact: x2777 TSD at JTV.com How am I doing? Please feel free to email my Manager Denise Simms at Denise.Simms at jtv.com From: Reply-To: Jamf Mailing List Date: Tue, 9 Sep 2008 15:00:11 -0400 To: Jamf Mailing List Subject: Casper Digest, Vol 21, Issue 12 Message: 2 Date: Tue, 09 Sep 2008 12:53:02 -0500 From: "Thomas Larkin" Subject: [Casper] smart group to restrict software To: Message-ID: <48C671AE.7141.0039.0 at kckps.org> Content-Type: text/plain; charset=US-ASCII I need to restrict certain applications to a specific small number of machines. I created a smart group and am manually adding in each computer by it's name. The problem I am running into is when i try to restrict software there seems to be no way to apply it to only one smart group. I am talking about maybe 50 to 60 machines out of 6,200, so I only need to apply it to this smart group period. I don't want to have to go in and check off every other group for exemptions. Is there anyway to restrict software and just apply it to one singular smart group instead of restricting it globally and then adding exempt groups? I know I can accomplish this in WGM under managed preferences for each individual user, but I don't want to just rely on it. We are having some directory issues at the moment and WGM is kind of a giant pile of, well you know what I mean. Anyway, has anyone done this with restricted software and Casper? thanks in advance ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org cell: 913-449-7589 office: 913-627-0351 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080909/66cbdedf/attachment.html From NATHANIEL.LINDLEY at spps.org Tue Sep 9 17:35:16 2008 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Tue, 9 Sep 2008 19:35:16 -0500 Subject: [Casper] Policy run restriction Message-ID: Here is one for the group. We are still using version 5.13 here in Saint Paul and plan to upgrade later this fall. However, I'm using more policies to make changes as we migrate to Active Directory, too. [When it rains it pours] Anyway. The policies I'm trying to run at login or on our "every60" task for scoped groups run regardless if the computer is on our network or at home. Is there a way that I can tell the policy only to run on our school network? I have network segments for many of the buildings which are subnets, but I can't seem to make a network segment that is just on the SPPS network, including subnets. I get the error "The Network segment entered is not valid" Example, a single building is 10.22.3.1 - 10.22.6.254, but If I want to include anything on the SPPS network, I would need 10.1.3.1 - 10.200.6.254, that doesn't work. I can't enter 10.x.x.x. either. The real question then is how do I keep policies from running on a computer that is off our network for certain policies? Main issues is the client can't make the AFP connection. I could go in and check each network segment I've created under the scope tab, but that is over 80 network segments to check. I suppose it would work though. I'm expecting to make these types of policies available over HTTP in version 6 which would take care of this issue, right? Thanks for the help. Nathaniel Lindley ++++++++++++++++++ Learning Systems Specialist Educational Technology Saint Paul Public Schools Saint Paul, Minnesota nathaniel.lindley at spps.org phone: 651-603-4929 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080909/84744be0/attachment.htm From ERNSTCS at uwec.edu Tue Sep 9 18:49:10 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 9 Sep 2008 20:49:10 -0500 Subject: [Casper] Policy run restriction In-Reply-To: Message-ID: Hi Nathaniel! Well, you are going about it correctly. The way to restrict the scope of the policy to run only on your network is by network segments. 5.13...that seems like a distant memory already, and I can't recall what it could and could not do compared to 6.x. I have a network segment that includes all of our LAN, and almost all of my policies are scoped to use that. As far as the errors specifying your NAT addresses, you may need to address support on that one. I can only assume that your enabling HTTP access for distribution points will fix your issue as long as those distribution points have valid routable addresses from the Internet or valid DNS entries for external DNS, and are actually accessible from the Internet. Craig E On 9/9/08 7:35 PM, "Nathaniel Lindley" wrote: Here is one for the group. We are still using version 5.13 here in Saint Paul and plan to upgrade later this fall. However, I'm using more policies to make changes as we migrate to Active Directory, too. [When it rains it pours] Anyway. The policies I'm trying to run at login or on our "every60" task for scoped groups run regardless if the computer is on our network or at home. Is there a way that I can tell the policy only to run on our school network? I have network segments for many of the buildings which are subnets, but I can't seem to make a network segment that is just on the SPPS network, including subnets. I get the error "The Network segment entered is not valid" Example, a single building is 10.22.3.1 - 10.22.6.254, but If I want to include anything on the SPPS network, I would need 10.1.3.1 - 10.200.6.254, that doesn't work. I can't enter 10.x.x.x. either. The real question then is how do I keep policies from running on a computer that is off our network for certain policies? Main issues is the client can't make the AFP connection. I could go in and check each network segment I've created under the scope tab, but that is over 80 network segments to check. I suppose it would work though. I'm expecting to make these types of policies available over HTTP in version 6 which would take care of this issue, right? Thanks for the help. Nathaniel Lindley ++++++++++++++++++ Learning Systems Specialist Educational Technology Saint Paul Public Schools Saint Paul, Minnesota nathaniel.lindley at spps.org phone: 651-603-4929 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080909/b0ec7add/attachment.html From CMyers at uclan.ac.uk Wed Sep 10 03:34:31 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Wed, 10 Sep 2008 11:34:31 +0100 Subject: [Casper] server performances Message-ID: <48C7B0C7.BB96.0081.0@uclan.ac.uk> Hi ALL, As you people seem to have many more servers and clients than me I thought you'd be good people to ask about performance. I have 145 clients, being increased by 83. I have 1 XServe Quad core 2 x 2.8 with 2gb of ram and bonded Ethernet ports All clients and servers running 10.5.4 and casper 6.01 I am using AFP for my distribution port and each mac is getting a total install of about 60gb (final cut studio) I am currently imaging 100 macs and the server is running at 90% cpu and 100% ram and with a throughput of mac 54MB/sec A) is this what i should expect? or is my setup not performing well? B) what kind of setup do you people have to deploy how many macs and how big a deployment size? C) any advice on how to improve my set, more ram, fibre cards, drive setups, more servers? Regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/3922c218/attachment.htm From ERNSTCS at uwec.edu Wed Sep 10 05:44:44 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 10 Sep 2008 07:44:44 -0500 Subject: [Casper] server performances In-Reply-To: <48C7B0C7.BB96.0081.0@uclan.ac.uk> Message-ID: You do also have to keep in mind the client end, what its specs are, and what type of network it is attached to. You have roughly the same setup as me, I just have more RAM really. I don't serve AFP from my Xserve I actually have SMB from our primary file storage for imaging Win as well as Mac on a Windows server attached to some SAN. I wonder what Thomas Larkin does, he has a decent sized deployment, and so does Nathaniel, but perhaps they are more distributed. Craig E On 9/10/08 5:34 AM, "Criss Myers" wrote: Hi ALL, As you people seem to have many more servers and clients than me I thought you'd be good people to ask about performance. I have 145 clients, being increased by 83. I have 1 XServe Quad core 2 x 2.8 with 2gb of ram and bonded Ethernet ports All clients and servers running 10.5.4 and casper 6.01 I am using AFP for my distribution port and each mac is getting a total install of about 60gb (final cut studio) I am currently imaging 100 macs and the server is running at 90% cpu and 100% ram and with a throughput of mac 54MB/sec A) is this what i should expect? or is my setup not performing well? B) what kind of setup do you people have to deploy how many macs and how big a deployment size? C) any advice on how to improve my set, more ram, fibre cards, drive setups, more servers? Regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/e68e6033/attachment-0001.html From NATHANIEL.LINDLEY at spps.org Wed Sep 10 06:18:39 2008 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Wed, 10 Sep 2008 08:18:39 -0500 Subject: [Casper] server performances In-Reply-To: Message-ID: Our main stress is not the imaging part, I've accepted that it will be slower b/c file copy instead of block copy for the configuration and not being multi-cast. I have three main servers for imaging reasons. The JSS is Intel 8-core, w/8GB RAM, 3 drive Hardware RAID. The NetBoot server is G5 w.8GB RAM and the Master file share is Intel 8-core/8GB RAM, attached to Promise RAID. So we've divieded up the load for imaging to 3 servers, all Gigibit with client on 100MB. (How much is a 48-port gigiabit Cisco switch!?!?!?!?!) We notice that imaging a couple computers takes about the same amount of time as a bunch. Most we have done is about 20 at a time. The AFP filecopy is limited and the servers never top out. Not sure if that helps, I'm curious to see if we put the Master fileshare on a Windows box with ExtremeZ-IP (AFP) or SMB if the performance would increase. . . -Nathaniel SPPS "Ernst, Craig S." Sent by: casper-bounces at list.jamfsoftware.com 09/10/08 07:40 AM To Criss Myers , Casper List cc Subject Re: [Casper] server performances You do also have to keep in mind the client end, what its specs are, and what type of network it is attached to. You have roughly the same setup as me, I just have more RAM really. I don?t serve AFP from my Xserve I actually have SMB from our primary file storage for imaging Win as well as Mac on a Windows server attached to some SAN. I wonder what Thomas Larkin does, he has a decent sized deployment, and so does Nathaniel, but perhaps they are more distributed. Craig E On 9/10/08 5:34 AM, "Criss Myers" wrote: Hi ALL, As you people seem to have many more servers and clients than me I thought you'd be good people to ask about performance. I have 145 clients, being increased by 83. I have 1 XServe Quad core 2 x 2.8 with 2gb of ram and bonded Ethernet ports All clients and servers running 10.5.4 and casper 6.01 I am using AFP for my distribution port and each mac is getting a total install of about 60gb (final cut studio) I am currently imaging 100 macs and the server is running at 90% cpu and 100% ram and with a throughput of mac 54MB/sec A) is this what i should expect? or is my setup not performing well? B) what kind of setup do you people have to deploy how many macs and how big a deployment size? C) any advice on how to improve my set, more ram, fibre cards, drive setups, more servers? Regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/58017319/attachment.htm From tlarki at kckps.org Wed Sep 10 06:59:19 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 10 Sep 2008 08:59:19 -0500 Subject: [Casper] server performances In-Reply-To: References: Message-ID: <48C78C66.7141.0039.0@kckps.org> We have a 6,200 client deployment. I have 1 JSS which is a dual quad-core xeon intel Xserve with 8gigs of RAM, and then I have the same thing with 4gigs of RAM at each building as a master file server and netboot/image server. Then I have mac minis set up as fail over distribution points that are running OS X server. Last year all I had were the Mac minis, and it did work. Our old JSS was a G5 dual processor with 6 gigs of ram and the mysql daemon just destroyed that processor. It was always maxed out. Now that I have the new xserve I am sitting between 10 to 20 percent usage for 6,200 clients. Your biggest bottle neck will always be disk I/O. I created one giant image for mass imaging and will go back and do package based when I get a chance to separate all the packages into configurations. I just don't have time to do that at the moment. My image is dual boot and about 9 gigs in size and I can do 20 clients at once in about 20 to 25 minutes. I don't think network services will increase performance if you have slow disk I/O. I do have RAID 0 running on my Casper servers. Running OS X 10.5.4 server, Casper 6.01 ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org cell: 913-449-7589 office: 913-627-0351 >>> 09/10/08 8:18 AM >>> Our main stress is not the imaging part, I've accepted that it will be slower b/c file copy instead of block copy for the configuration and not being multi-cast. I have three main servers for imaging reasons. The JSS is Intel 8-core, w/8GB RAM, 3 drive Hardware RAID. The NetBoot server is G5 w.8GB RAM and the Master file share is Intel 8-core/8GB RAM, attached to Promise RAID. So we've divieded up the load for imaging to 3 servers, all Gigibit with client on 100MB. (How much is a 48-port gigiabit Cisco switch!?!?!?!?!) We notice that imaging a couple computers takes about the same amount of time as a bunch. Most we have done is about 20 at a time. The AFP filecopy is limited and the servers never top out. Not sure if that helps, I'm curious to see if we put the Master fileshare on a Windows box with ExtremeZ-IP (AFP) or SMB if the performance would increase. . . -Nathaniel SPPS "Ernst, Craig S." Sent by: casper-bounces at list.jamfsoftware.com 09/10/08 07:40 AM To Criss Myers , Casper List cc Subject Re: [Casper] server performances You do also have to keep in mind the client end, what its specs are, and what type of network it is attached to. You have roughly the same setup as me, I just have more RAM really. I don?t serve AFP from my Xserve I actually have SMB from our primary file storage for imaging Win as well as Mac on a Windows server attached to some SAN. I wonder what Thomas Larkin does, he has a decent sized deployment, and so does Nathaniel, but perhaps they are more distributed. Craig E On 9/10/08 5:34 AM, "Criss Myers" wrote: Hi ALL, As you people seem to have many more servers and clients than me I thought you'd be good people to ask about performance. I have 145 clients, being increased by 83. I have 1 XServe Quad core 2 x 2.8 with 2gb of ram and bonded Ethernet ports All clients and servers running 10.5.4 and casper 6.01 I am using AFP for my distribution port and each mac is getting a total install of about 60gb (final cut studio) I am currently imaging 100 macs and the server is running at 90% cpu and 100% ram and with a throughput of mac 54MB/sec A) is this what i should expect? or is my setup not performing well? B) what kind of setup do you people have to deploy how many macs and how big a deployment size? C) any advice on how to improve my set, more ram, fibre cards, drive setups, more servers? RLIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/517ca0e4/attachment.htm From sean.hansell at jwt.com Wed Sep 10 07:27:01 2008 From: sean.hansell at jwt.com (sean.hansell at jwt.com) Date: Wed, 10 Sep 2008 10:27:01 -0400 Subject: [Casper] CS3 Master Suite Message-ID: I went through the list archives and didn't see anything on this. Has anyone been able to get the CS3 Master Suite discs working within Casper? Disc1 shows up as an Adobe installer, with everything from the suite listed as payloads, but Discs 2-3 do not show up as valid Adobe Installers. Any ideas on how to get the additional payloads into a single image? or get Casper to recognize the other discs as part of the install? Thanks.

This transmission is intended solely for the person or organization to whom it is addressed and it may contain privileged and confidential information. If you are not the intended recipient you should not copy, distribute or take any action in reliance on it. If you believe you received this transmission in error please notify the sender.

-------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/65257533/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 15781 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/65257533/attachment.jpe From ERNSTCS at uwec.edu Wed Sep 10 07:32:46 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 10 Sep 2008 09:32:46 -0500 Subject: [Casper] CS3 Master Suite In-Reply-To: Message-ID: You actually need to get your hands on a single DMG of the Master Collection. You can not add them as the separate discs and make it work. Adobe, for some customers has Electronic downloads which allows you to get Master as a single DMG. Otherwise to compile the multiple discs into a single image, there have been postings about how to do it on the Internet, but I don't know that I recall any of them working. It's not a simple process... Talk to your Adobe rep if you have one and see about getting the Master dmg. Craig E On 9/10/08 9:27 AM, "sean.hansell at jwt.com" wrote: I went through the list archives and didn't see anything on this. Has anyone been able to get the CS3 Master Suite discs working within Casper? Disc1 shows up as an Adobe installer, with everything from the suite listed as payloads, but Discs 2-3 do not show up as valid Adobe Installers. Any ideas on how to get the additional payloads into a single image? or get Casper to recognize the other discs as part of the install? Thanks. [cid:3303883966_374242] This transmission is intended solely for the person or organization to whom it is addressed and it may contain privileged and confidential information. If you are not the intended recipient you should not copy, distribute or take any action in reliance on it. If you believe you received this transmission in error please notify the sender. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/8995ff27/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: image.jpg Type: image/jpeg Size: 15781 bytes Desc: image.jpg Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/8995ff27/attachment-0001.jpg From jeremymatthews at mac.com Wed Sep 10 07:44:05 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Wed, 10 Sep 2008 10:44:05 -0400 Subject: [Casper] uninstall cs3 Message-ID: <28B889F9-842B-44A5-9C1E-6E2B45C54AB0@mac.com> Anyone have a CS3 (Specifically design premium, but I'm sure the master collection would be fine too) Uninstall Script? We can do CS3 DP or just Indesign cs3 installs, but when we attempt to create a policy to remove InDesign CS3, we get an error: Error: The package (Adobe InDesign CS3.dmg) could not be found. Same thing happens for the entire CS3 suite (of course, same error with a different DMG name). Thanks, jeremy -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/37048470/attachment.htm From john_wetter at hopkins.k12.mn.us Wed Sep 10 07:46:49 2008 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Wed, 10 Sep 2008 09:46:49 -0500 Subject: [Casper] server performances In-Reply-To: <48C7B0C7.BB96.0081.0@uclan.ac.uk> Message-ID: We have a deployment of about 4000 macs and this is what we use: JSS: dual proc-quad core 2.8GHz w/8GB RAM on 10.5.4 Netboot/File serving: Dual G5 2.0GHz w/8GB RAM on 10.5.4 2 additional Distribution points - one powerMac and one windows blade server running ExtremeZ-IP on a SAN. Network - gigabit fiber between schools and between closets and switches, 10/100 to the desktop. We have a couple all-gigabit switches that we will bring around for special imaging projects. We max out the main package server at about 120MB/s when imaging a bunch of Macbooks on a gigabit connection which is probably about the realistic maximum. We never got close to this kind of performance on 10.4 and 2GB of RAM in the netboot/package server. I think the RAM is the key. AFP will use all the RAM you can throw at it. When imaging a bunch of iBooks in a gig switch (they are 100 only), we usually max out around 80MB/s or so. The JSS just cruises along for us. It's most busy when we're either doing a lot of imaging, or first thing in the morning when everything is turning on. For scheduled tasks, we run a startup and then a 30mins scheduled task to give some idea of load there. -John On 9/10/08 5:34 AM, "Criss Myers" wrote: Hi ALL, As you people seem to have many more servers and clients than me I thought you'd be good people to ask about performance. I have 145 clients, being increased by 83. I have 1 XServe Quad core 2 x 2.8 with 2gb of ram and bonded Ethernet ports All clients and servers running 10.5.4 and casper 6.01 I am using AFP for my distribution port and each mac is getting a total install of about 60gb (final cut studio) I am currently imaging 100 macs and the server is running at 90% cpu and 100% ram and with a throughput of mac 54MB/sec A) is this what i should expect? or is my setup not performing well? B) what kind of setup do you people have to deploy how many macs and how big a deployment size? C) any advice on how to improve my set, more ram, fibre cards, drive setups, more servers? Regards Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -- John Wetter Technology Support Administrator Technology & Information Services Hopkins Public Schools 952-988-5373 john_wetter at hopkins.k12.mn.us -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/51d60959/attachment.htm From chad.brewer at bend.k12.or.us Wed Sep 10 08:53:18 2008 From: chad.brewer at bend.k12.or.us (Chad Brewer) Date: Wed, 10 Sep 2008 08:53:18 -0700 Subject: [Casper] CS3 Master Suite In-Reply-To: References: Message-ID: I got this working by building a custom DMG containing all 4 DVD's. Copy the contents of Disc 1 into a folder called "CS3 Master Collection Disc 1" Copy the payloads from Discs 2, 3 and 4 into the payloads folder of "CS3 Master Collection Disc 1" Edit setup.xml in the payloads folder. Change the references to Disc 2, Disc 3 and Disc 4 to say Disc 1. Use Disk Utility to make a DMG of the CS3 Master Collection Disc 1 folder. Chad sean.hansell at jwt.com on September 10, 2008 at 7:27 AM -0700 wrote: > >I went through the list archives and didn't see anything on this. Has >anyone been able to get the CS3 Master Suite discs working within Casper? > >Disc1 shows up as an Adobe installer, with everything from the suite >listed as payloads, but Discs 2-3 do not show up as valid Adobe >Installers. > >Any ideas on how to get the additional payloads into a single image? or >get Casper to recognize the other discs as part of the install? > >Thanks. > >[Image] > > > > > >This transmission is intended solely for the person or organization to >whom it is addressed and it may contain privileged and confidential >information. If you are not the intended recipient you should not copy, >distribute or take any action in reliance on it. If you believe you >received this transmission in error please notify the sender. > >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/5414d6f7/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: -_2_1EB8A73C1EB8A530004F607E852574C0-.jpg Type: image/jpeg Size: 15781 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/5414d6f7/attachment-0001.jpg From Quade_Boman at beavton.k12.or.us Wed Sep 10 18:19:44 2008 From: Quade_Boman at beavton.k12.or.us (Quade Boman) Date: Wed, 10 Sep 2008 18:19:44 -0700 Subject: [Casper] Casper Digest, Vol 21, Issue 16 In-Reply-To: References: Message-ID: Our deployment currently sits at ~ 8,500 Macs. Our JSS is a Quad Core 3.0GHz Xserve with 16GB RAM. I currently mirror the drives (300GB 15k SAS) but we are moving to an internal RAID card and will set it up as a RAID 5. Our master file server is another Quad Core 2.8GHz Xserve with 8GB of RAM. That server is also our primary Apple SUS. We have at least an Xserve G5 with 5GB of RAM in each of our 50 sites as file distribution points. Our JSS and master file server are each setup so they have 2 1GB ethernet ports bonded. The distribution points are 1Gb. Imaging actually goes pretty fast for us. Our standard 10.5 image is ~ 20GB. All of our applications are broken down into separate packages. We can image ~ 30-35 machines at the same time and it takes about an hour. We go to great lengths to ensure that the imaging starts at as close to the exact same time as possible. This allows the AFP client to maximize the RAM cache since each machine is getting approximately the same information at the same time. RAM and starting at the same time are very important when imaging via unicast. Staggering the imaging does not work fast at all in numbers over 10. Our JSS performs OK. We have run into some issues where the connections seem to overwhelm the server, but Jamf support has been spending a lot of time helping us out. I don't believe it is due to a lack of adequate hardware. casper at list.jamfsoftware.com on September 10, 2008 at 8:53 AM -0700 wrote: > >Message: 2 >Date: Wed, 10 Sep 2008 09:46:49 -0500 >From: John Wetter >Subject: Re: [Casper] server performances >To: Casper List >Message-ID: >Content-Type: text/plain; charset="iso-8859-1" > >We have a deployment of about 4000 macs and this is what we use: > >JSS: dual proc-quad core 2.8GHz w/8GB RAM on 10.5.4 >Netboot/File serving: Dual G5 2.0GHz w/8GB RAM on 10.5.4 >2 additional Distribution points - one powerMac and one windows blade >server running ExtremeZ-IP on a SAN. > >Network - gigabit fiber between schools and between closets and switches, >10/100 to the desktop. We have a couple all-gigabit switches that we >will bring around for special imaging projects. > >We max out the main package server at about 120MB/s when imaging a bunch >of Macbooks on a gigabit connection which is probably about the realistic >maximum. We never got close to this kind of performance on 10.4 and 2GB >of RAM in the netboot/package server. I think the RAM is the key. AFP >will use all the RAM you can throw at it. When imaging a bunch of iBooks >in a gig switch (they are 100 only), we usually max out around 80MB/s or >so. > >The JSS just cruises along for us. It's most busy when we're either >doing a lot of imaging, or first thing in the morning when everything is >turning on. For scheduled tasks, we run a startup and then a 30mins >scheduled task to give some idea of load there. > >-John > >On 9/10/08 5:34 AM, "Criss Myers" wrote: > > > > Hi ALL, > > > > As you people seem to have many more servers and clients than me I >thought you'd be good people to ask about performance. > > > > I have 145 clients, being increased by 83. > > > I have 1 XServe Quad core 2 x 2.8 with 2gb of ram and bonded Ethernet >ports > > > All clients and servers running 10.5.4 and casper 6.01 > > > > I am using AFP for my distribution port and each mac is getting a total >install of about 60gb (final cut studio) > > > > I am currently imaging 100 macs and the server is running at 90% cpu and >100% ram and with a throughput of mac 54MB/sec > > > > A) is this what i should expect? or is my setup not performing well? > > > B) what kind of setup do you people have to deploy how many macs and how >big a deployment size? > > > C) any advice on how to improve my set, more ram, fibre cards, drive >setups, more servers? > > > > Regards > > > > Criss > > > >Criss Myers > >Senior Customer Support Analyst (Mac Services) > >Apple Certified Technical Coordinator v10.5 > >LIS Business Support Team > >Library 301 > >University of Central Lancashire > >Preston PR1 2HE > >Ex 5054 > >01772 895054 > >-- >John Wetter >Technology Support Administrator >Technology & Information Services >Hopkins Public Schools >952-988-5373 >john_wetter at hopkins.k12.mn.us >-------------- next part -------------- >An HTML attachment was scrubbed... >URL: >http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/51d60959/attachment.html > ------------------------------------------------------- Quade Boman | Beaverton School District ------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080910/75968e58/attachment.htm From jeremymatthews at mac.com Thu Sep 11 08:10:13 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Thu, 11 Sep 2008 11:10:13 -0400 Subject: [Casper] CS3 not serializing Message-ID: <182A5411-9ABC-42F1-9966-9EF14D456AB7@mac.com> OK...so CS3 installs but asks for a serial number...any clues? I've already included the serial in the Adobe Installer... Thanks, j From swood at integerdallas.com Thu Sep 11 08:22:34 2008 From: swood at integerdallas.com (Steve Wood) Date: Thu, 11 Sep 2008 10:22:34 -0500 Subject: [Casper] CS3 not serializing In-Reply-To: <182A5411-9ABC-42F1-9966-9EF14D456AB7@mac.com> Message-ID: It's one of those "unknowns" that we've all be complaining about. After initial install, start Photoshop. If it asks you for a s/n, quit and restart Photoshop and it should be serialized. At least, that has worked for me (thanks Craig Ernst for that fix). Steve On 9/11/08 10:10 AM, "Jeremy Matthews" wrote: > OK...so CS3 installs but asks for a serial number...any clues? > I've already included the serial in the Adobe Installer... > > Thanks, > j > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Steve Wood Director of IT swood at integerdallas.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 -- The information contained in this email transmission is solely for the addressee(s) named above and is privileged and/or confidential. If the reader of this message is not the intended recipient or the person responsible to deliver it to the intended recipient; he or she is prohibited from reading or disclosing the information contained in this transmission. Any examination, use, dissemination, distribution, or copying of this communication is strictly prohibited. Please contact us immediately by telephone for instructions if you have received this communication in error: (214) 758-6800 From ERNSTCS at uwec.edu Thu Sep 11 08:26:14 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 11 Sep 2008 10:26:14 -0500 Subject: [Casper] CS3 not serializing In-Reply-To: Message-ID: It truly is one of the dumbest things I've ever seen...but you are welcome. =) On 9/11/08 10:22 AM, "Steve Wood" wrote: It's one of those "unknowns" that we've all be complaining about. After initial install, start Photoshop. If it asks you for a s/n, quit and restart Photoshop and it should be serialized. At least, that has worked for me (thanks Craig Ernst for that fix). Steve -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080911/1dbc614f/attachment.htm From tlarki at kckps.org Thu Sep 11 08:32:14 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 11 Sep 2008 10:32:14 -0500 Subject: [Casper] CS3 not serializing In-Reply-To: References: Message-ID: <48C8F3AE.7141.0039.0@kckps.org> I do CS3 installs on tons of client machines. I have had this problem since the beginning. It is obvious that it has to do with the first run of an Adobe product. It must gather some information about the machine for the licensing (be it MAC address, computer model, whatever) so it can register that to the software. Like mentioned before, a simple quit of the application and opening it again should get around it. You could run a post install apple script that launched it and then quit the program so you don't have to do that. I would say this is likely Adobe's doing since they tend to develop their products in non standard ways, and they put crap all over the place in OS X, when in my opinion they should make more self contained. I guess though that the Adobe apps probably all share some common resources so that is why they put things all over the place. Regardless though, it still beats having to install it manually on several hundred machines. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org cell: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 09/11/08 10:26 AM >>> It truly is one of the dumbest things I?ve ever seen...but you are welcome. =) On 9/11/08 10:22 AM, "Steve Wood" wrote: It's one of those "unknowns" that we've all be complaining about. After initial install, start Photoshop. If it asks you for a s/n, quit and restart Photoshop and it should be serialized. At least, that has worked for me (thanks Craig Ernst for that fix). Steve -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080911/335bb7e1/attachment.html From dlee at nuevaschool.org Mon Sep 15 14:45:29 2008 From: dlee at nuevaschool.org (Danny Lee) Date: Mon, 15 Sep 2008 14:45:29 -0700 Subject: [Casper] CS3 Master Suite In-Reply-To: References: Message-ID: <19909A87-46A3-455A-AD5C-1FFCFAF2789B@nuevaschool.org> Do you overwrite the existing folders from Disc 1? On Sep 10, 2008, at 8:53 AM, Chad Brewer wrote: > I got this working by building a custom DMG containing all 4 DVD's. > > Copy the contents of Disc 1 into a folder called "CS3 Master > Collection Disc 1" > > Copy the payloads from Discs 2, 3 and 4 into the payloads folder of > "CS3 Master Collection Disc 1" > > Edit setup.xml in the payloads folder. Change the references to > Disc 2, Disc 3 and Disc 4 to say Disc 1. > > Use Disk Utility to make a DMG of the CS3 Master Collection Disc 1 > folder. > > Chad > > > > sean.hansell at jwt.com on September 10, 2008 at 7:27 AM -0700 wrote: > > I went through the list archives and didn't see anything on this. > Has anyone been able to get the CS3 Master Suite discs working > within Casper? > > Disc1 shows up as an Adobe installer, with everything from the suite > listed as payloads, but Discs 2-3 do not show up as valid Adobe > Installers. > > Any ideas on how to get the additional payloads into a single image? > or get Casper to recognize the other discs as part of the install? > > Thanks. > > > > > > > > This transmission is intended solely for the person or organization > to whom it is addressed and it may contain privileged and > confidential information. If you are not the intended recipient you > should not copy, distribute or take any action in reliance on it. If > you believe you received this transmission in error please notify > the sender. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Danny Lee Tech Support Specialist 650-350-4547 dlee at nuevaschool.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080915/d7d7b326/attachment.htm From james.burnett at greyeu.com Tue Sep 16 05:07:09 2008 From: james.burnett at greyeu.com (Burnett, James (GCG IT)) Date: Tue, 16 Sep 2008 13:07:09 +0100 Subject: [Casper] Recon Rollout Question Message-ID: Hello everyone We are currently running Casper 6 sucessfully in our local office LAN and want to rollout (in particular Recon) to our other offices in Western Europe. Many of these are on slower links and do not have a large infrastructure and certainly do not have OSX server. Other offices are larger and have around 50 to 100 macs and a better osx backend and links. We are trying to find a solution that best fits moving forward and planning the best way to implement Recon to start. Essentially we need to run recon on all of the macs in WEU to report on software licensing. Question is: do people think it is a good idea to use a centrally managed server from London and have them reporting back to our server or is it best to go with asking the offices to install a local copy of osx server and run their own versions? Ideally we would like to maintain control of the data and be able to access (which I know you can do either way over http). Ideally we would like to have a good booster server setup in the future that we could share our applications, etc but at present that is not our main goal. Any thoughts would be appreciated. James Grey Communications Group Limited Registered No. 1795794, Registered in England Registered Office The Johnson Building, 77 Hatton Garden, London, EC1N 8JS VAT Number GB 404 6245 78 CONFIDENTIALITY The information contained in this communication may contain confidential, privileged and copyright information and is solely for the use of the intended recipient. Access to this email by anyone else is unauthorised. If you are not the intended recipient any disclosure, copying, distribution or any action taken, or omitted to be taken, or in response to it is prohibited and may be unlawful. If you have received this email in error, please notify us and then delete this message at once. VIRUSES We cannot guarantee that any attachment is completely free from computer viruses and we do not therefore accept any liability for loss or damage which may be caused. Please therefore check any attachments for viruses before using them on your own equipment. If you do find a computer virus please inform us immediately so that we may take appropriate action. SECURITY Unencrypted internet communications are not secure. As a result the Company does not accept responsibility for the confidentiality of this message nor guarantee that the sender shown is the actual sender. NOTIFICATION WITH REGARD TO PRIVACY You are hereby advised that the Company monitors the use of and intercepts emails on its equipment and system. Emails sent and received may be read for valid business reasons. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/6f20ece5/attachment.html From william.smith at merrillcorp.com Tue Sep 16 05:38:32 2008 From: william.smith at merrillcorp.com (Smith, William) Date: Tue, 16 Sep 2008 07:38:32 -0500 Subject: [Casper] Recon Rollout Question In-Reply-To: Message-ID: Hi James! If you have network connectivity then you don't really need to push the Recon application to your Macs. That functionality is built into the small JAMF binary file, which gets pushed when you add machines to your server. Or you can use Recon on your own computer to scan a network segment and connect to all the Macs on a network segment to take inventory. This requires you know the admin names and passwords on each Mac. As for a central JSS server I suggest just one. We have one in our Saint Paul office that manages machines in more than a dozen sites, some of which are international sites. To install software you do want to have local software repository servers. We simply use our existing Windows file servers in each local office. -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 On Tuesday 9/16/08 7:07 AM, "Burnett, James (GCG IT)" wrote: > Hello everyone > > We are currently running Casper 6 sucessfully in our local office LAN and want > to rollout (in particular Recon) to our other offices in Western Europe. Many > of these are on slower links and do not have a large infrastructure and > certainly do not have OSX server. Other offices are larger and have around 50 > to 100 macs and a better osx backend and links. We are trying to find a > solution that best fits moving forward and planning the best way to implement > Recon to start. Essentially we need to run recon on all of the macs in WEU to > report on software licensing. > > Question is: do people think it is a good idea to use a centrally managed > server from London and have them reporting back to our server or is it best to > go with asking the offices to install a local copy of osx server and run their > own versions? Ideally we would like to maintain control of the data and be > able to access (which I know you can do either way over http). Ideally we > would like to have a good booster server setup in the future that we could > share our applications, etc but at present that is not our main goal. From ERNSTCS at uwec.edu Tue Sep 16 06:08:22 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 16 Sep 2008 08:08:22 -0500 Subject: [Casper] Recon Rollout Question In-Reply-To: References: , Message-ID: I would agree, the bandwidth utilization for just the recon piece of the Casper Suite is quite small, and having centralized data on one server is what you want anyway. Craig Ernst Systems Management and Configuration +-------------------+ University of Wisconsin-Eau Claire Learning and Technology Services 105 Garfield Ave Eau Claire, WI 54701 Phone: (715) 836-3639 Fax: (715) 836-6001 +-------------------+ ernstcs at uwec.edu ________________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Smith, William [william.smith at merrillcorp.com] Sent: Tuesday, September 16, 2008 7:38 AM To: casper at list.jamfsoftware.com Subject: Re: [Casper] Recon Rollout Question Hi James! If you have network connectivity then you don't really need to push the Recon application to your Macs. That functionality is built into the small JAMF binary file, which gets pushed when you add machines to your server. Or you can use Recon on your own computer to scan a network segment and connect to all the Macs on a network segment to take inventory. This requires you know the admin names and passwords on each Mac. As for a central JSS server I suggest just one. We have one in our Saint Paul office that manages machines in more than a dozen sites, some of which are international sites. To install software you do want to have local software repository servers. We simply use our existing Windows file servers in each local office. -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 On Tuesday 9/16/08 7:07 AM, "Burnett, James (GCG IT)" wrote: > Hello everyone > > We are currently running Casper 6 sucessfully in our local office LAN and want > to rollout (in particular Recon) to our other offices in Western Europe. Many > of these are on slower links and do not have a large infrastructure and > certainly do not have OSX server. Other offices are larger and have around 50 > to 100 macs and a better osx backend and links. We are trying to find a > solution that best fits moving forward and planning the best way to implement > Recon to start. Essentially we need to run recon on all of the macs in WEU to > report on software licensing. > > Question is: do people think it is a good idea to use a centrally managed > server from London and have them reporting back to our server or is it best to > go with asking the offices to install a local copy of osx server and run their > own versions? Ideally we would like to maintain control of the data and be > able to access (which I know you can do either way over http). Ideally we > would like to have a good booster server setup in the future that we could > share our applications, etc but at present that is not our main goal. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From CMyers at uclan.ac.uk Tue Sep 16 06:36:50 2008 From: CMyers at uclan.ac.uk (Criss Myers) Date: Tue, 16 Sep 2008 14:36:50 +0100 Subject: [Casper] self service icons Message-ID: <48CFC482.BB96.0081.0@uclan.ac.uk> HI, What format do the files need to be in to add them as icons for applications in the self service application? Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/783a3639/attachment.html From tlarki at kckps.org Tue Sep 16 06:40:33 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Sep 2008 08:40:33 -0500 Subject: [Casper] self service icons In-Reply-To: <48CFC482.BB96.0081.0@uclan.ac.uk> References: <48CFC482.BB96.0081.0@uclan.ac.uk> Message-ID: <48CF7101.7141.0039.0@kckps.org> I just google image search the application and download the file, I think it supports your standard array of web images. Attached is a screen shot of what my self service looks like >>> "Criss Myers" 09/16/08 8:36 AM >>> HI, What format do the files need to be in to add them as icons for applications in the self service application? Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/c026d361/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: Picture 7.png Type: image/png Size: 247217 bytes Desc: Portable Network Graphics Format Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/c026d361/attachment-0001.png From jeremymatthews at mac.com Tue Sep 16 07:29:31 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Tue, 16 Sep 2008 10:29:31 -0400 Subject: [Casper] self service icons Message-ID: We use the .icns files that each application already uses - that way we're using the "official" and clean images each app has - GIS sometimes has app icons or representations for popular items, but not so much for the less well-known...plus with GIS, you never know what someone has done to those images....we've seen some "interesting" icon modifications. And of course, many apps have nice huge icons that look better than the tiny low-res junk in GIS.... To get the Application icon for an app: 1) Right-Click the app 2) Choose "Show Package Contents" 3) Contents -> Resources ...then look the for .icns file (sometimes there are a few, but hey) The short-cut method 1) From the Filesystem, copy the application (that's right, good ol' Apple-C) 2) Hit Apple-N (or command N...) 3) Save As.... The former method works for 99% of apps...and if not, they are almost always hiding in the app bundle somewhere. The latter method is quicker, but we have seen few bugs in Preview...so we usually spend the extra minute and use the first method. The folks at JAMF are probably looking into something to make this easier... Thanks, jeremy From jstrauss at loyolahs.edu Tue Sep 16 07:38:37 2008 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Sep 2008 07:38:37 -0700 Subject: [Casper] 6.01 Self Service Message-ID: Is anyone having trouble with Self Service downloads in 6.01? Ever since upgrading, I've received literally 100% more status messages of failed Self Service downloads. Funny thing is, I've spoken to the users about whom I've received the notifications, and they seem to have received the applications just fine. I'm just concerned about false positives in case I begin ignoring the messages and the downloads really are failing. Thanks :) Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/9ed87cfd/attachment.html From james.burnett at greyeu.com Tue Sep 16 08:48:44 2008 From: james.burnett at greyeu.com (Burnett, James (GCG IT)) Date: Tue, 16 Sep 2008 16:48:44 +0100 Subject: [Casper] Recon Rollout Question In-Reply-To: Message-ID: Thanks so much for your help guys. Much appreciated. J James Burnett IT Support Manager GREYgroup Agency Network of the Year, Euro Effies 2005, 2006 & 2007 The Johnson Building 77 Hatton Garden London EC1N 8JS Direct Tel: +44 (0) 203 037 3815 Switchboard: +44 (0) 203 037 3000 P Please do not print this email unless you really need to. From: "Ernst, Craig S." Date: Tue, 16 Sep 2008 14:08:22 +0100 To: Subject: Re: [Casper] Recon Rollout Question I would agree, the bandwidth utilization for just the recon piece of the Casper Suite is quite small, and having centralized data on one server is what you want anyway. Craig Ernst Systems Management and Configuration +-------------------+ University of Wisconsin-Eau Claire Learning and Technology Services 105 Garfield Ave Eau Claire, WI 54701 Phone: (715) 836-3639 Fax: (715) 836-6001 +-------------------+ ernstcs at uwec.edu ________________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Smith, William [william.smith at merrillcorp.com] Sent: Tuesday, September 16, 2008 7:38 AM To: casper at list.jamfsoftware.com Subject: Re: [Casper] Recon Rollout Question Hi James! If you have network connectivity then you don't really need to push the Recon application to your Macs. That functionality is built into the small JAMF binary file, which gets pushed when you add machines to your server. Or you can use Recon on your own computer to scan a network segment and connect to all the Macs on a network segment to take inventory. This requires you know the admin names and passwords on each Mac. As for a central JSS server I suggest just one. We have one in our Saint Paul office that manages machines in more than a dozen sites, some of which are international sites. To install software you do want to have local software repository servers. We simply use our existing Windows file servers in each local office. -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 On Tuesday 9/16/08 7:07 AM, "Burnett, James (GCG IT)" wrote: > Hello everyone > > We are currently running Casper 6 sucessfully in our local office LAN and want > to rollout (in particular Recon) to our other offices in Western Europe. Many > of these are on slower links and do not have a large infrastructure and > certainly do not have OSX server. Other offices are larger and have around 50 > to 100 macs and a better osx backend and links. We are trying to find a > solution that best fits moving forward and planning the best way to implement > Recon to start. Essentially we need to run recon on all of the macs in WEU to > report on software licensing. > > Question is: do people think it is a good idea to use a centrally managed > server from London and have them reporting back to our server or is it best to > go with asking the offices to install a local copy of osx server and run their > own versions? Ideally we would like to maintain control of the data and be > able to access (which I know you can do either way over http). Ideally we > would like to have a good booster server setup in the future that we could > share our applications, etc but at present that is not our main goal. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper Grey Communications Group Limited Registered No. 1795794, Registered in England Registered Office The Johnson Building, 77 Hatton Garden, London, EC1N 8JS VAT Number GB 404 6245 78 CONFIDENTIALITY The information contained in this communication may contain confidential, privileged and copyright information and is solely for the use of the intended recipient. Access to this email by anyone else is unauthorised. If you are not the intended recipient any disclosure, copying, distribution or any action taken, or omitted to be taken, or in response to it is prohibited and may be unlawful. If you have received this email in error, please notify us and then delete this message at once. VIRUSES We cannot guarantee that any attachment is completely free from computer viruses and we do not therefore accept any liability for loss or damage which may be caused. Please therefore check any attachments for viruses before using them on your own equipment. If you do find a computer virus please inform us immediately so that we may take appropriate action. SECURITY Unencrypted internet communications are not secure. As a result the Company does not accept responsibility for the confidentiality of this message nor guarantee that the sender shown is the actual sender. NOTIFICATION WITH REGARD TO PRIVACY You are hereby advised that the Company monitors the use of and intercepts emails on its equipment and system. Emails sent and received may be read for valid business reasons. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/696f3475/attachment.htm From tlarki at kckps.org Tue Sep 16 11:17:10 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Sep 2008 13:17:10 -0500 Subject: [Casper] Recon Rollout Question In-Reply-To: References: Message-ID: <48CFB1D6.7141.0039.0@kckps.org> I think you should send me to Europe and I will recon those machines for you, and don't worry I am worth every penny :) OK, but on a serious note, the jamf binary does not really send large amounts of network traffic. When we were deploying our 6,000 Macs last year I think we maybe spiked at around 7MB/s of traffic over the WAN. That wasn't all going to the JSS either, a lot of it was going out to the Open Directory servers for home synchronizing and authentication. In a perfect network set up, I would have means of putting an onsite JSS just in case of network failure by some ISP. Depending on how crucial your management is for your systems. If some European ISP goes out and kills internet traffic from main land Europe to the UK, then your machines won't be managed until that is back on. That is probably an unlikely scenario but lets just say I have personally experienced an outage where someone cut the wrong fiber cable, and managed to cut the back up cable as well. Thank you AT&T for that experience. Also the amount of clients you will have checking in should be a factor as well. If you set your clients to check in, say once a day for inventory you will have a pretty accurate report and that will randomize the timing of clients checking in. If you only have around 50 to 100 Macs I would say you are golden. How many Macs are we talking about? Also, do you plan on running Recon on the Windows machines as well? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Burnett, James (GCG IT)" 09/16/08 7:07 AM >>> Hello everyone We are currently running Casper 6 sucessfully in our local office LAN and want to rollout (in particular Recon) to our other offices in Western Europe. Many of these are on slower links and do not have a large infrastructure and certainly do not have OSX server. Other offices are larger and have around 50 to 100 macs and a better osx backend and links. We are trying to find a solution that best fits moving forward and planning the best way to implement Recon to start. Essentially we need to run recon on all of the macs in WEU to report on software licensing. Question is: do people think it is a good idea to use a centrally managed server from London and have them reporting back to our server or is it best to go with asking the offices to install a local copy of osx server and run their own versions? Ideally we would like to maintain control of the data and be able to access (which I know you can do either way over http). Ideally we would like to have a good booster server setup in the future that we could share our applications, etc but at present that is not our main goal. Any thoughts would be appreciated. James -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/a2c23da7/attachment.htm From james.burnett at greyeu.com Tue Sep 16 15:10:45 2008 From: james.burnett at greyeu.com (Burnett, James (GCG IT)) Date: Tue, 16 Sep 2008 23:10:45 +0100 Subject: [Casper] Recon Rollout Question In-Reply-To: <48CFB1D6.7141.0039.0@kckps.org> Message-ID: That is very helpful. We would only be deploying to Mac machines at present and no where near the amount of macs you are dealing with. The largest office probably has 100 so it is definitely under 300 ? 500 macs. Glad to hear about the sizing of the spikes on the WAN and I do not need to Recon these machines daily for instance as we are really only wanting to ensure software compliance so I figure I can actually try to circulate that load over the month to the different office to get my data back to a central point. For the bigger offices I could then put in a few distribution servers which can then help me manage those offices better using more of the suite. London it is which means less travel but I will see what I can do about that ticket dude. ;0) J From: Thomas Larkin Date: Tue, 16 Sep 2008 19:17:10 +0100 To: James Burnett , Subject: Re: [Casper] Recon Rollout Question I think you should send me to Europe and I will recon those machines for you, and don't worry I am worth every penny :) OK, but on a serious note, the jamf binary does not really send large amounts of network traffic. When we were deploying our 6,000 Macs last year I think we maybe spiked at around 7MB/s of traffic over the WAN. That wasn't all going to the JSS either, a lot of it was going out to the Open Directory servers for home synchronizing and authentication. In a perfect network set up, I would have means of putting an onsite JSS just in case of network failure by some ISP. Depending on how crucial your management is for your systems. If some European ISP goes out and kills internet traffic from main land Europe to the UK, then your machines won't be managed until that is back on. That is probably an unlikely scenario but lets just say I have personally experienced an outage where someone cut the wrong fiber cable, and managed to cut the back up cable as well. Thank you AT&T for that experience. Also the amount of clients you will have checking in should be a factor as well. If you set your clients to check in, say once a day for inventory you will have a pretty accurate report and that will randomize the timing of clients checking in. If you only have around 50 to 100 Macs I would say you are golden. How many Macs are we talking about? Also, do you plan on running Recon on the Windows machines as well? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Burnett, James (GCG IT)" 09/16/08 7:07 AM >>> Hello everyone We are currently running Casper 6 sucessfully in our local office LAN and want to rollout (in particular Recon) to our other offices in Western Europe. Many of these are on slower links and do not have a large infrastructure and certainly do not have OSX server. Other offices are larger and have around 50 to 100 macs and a better osx backend and links. We are trying to find a solution that best fits moving forward and planning the best way to implement Recon to start. Essentially we need to run recon on all of the macs in WEU to report on software licensing. Question is: do people think it is a good idea to use a centrally managed server from London and have them reporting back to our server or is it best to go with asking the offices to install a local copy of osx server and run their own versions? Ideally we would like to maintain control of the data and be able to access (which I know you can do either way over http). Ideally we would like to have a good booster server setup in the future that we could share our applications, etc but at present that is not our main goal. Any thoughts would be appreciated. James Grey Communications Group Limited Registered No. 1795794, Registered in England Registered Office The Johnson Building, 77 Hatton Garden, London, EC1N 8JS VAT Number GB 404 6245 78 CONFIDENTIALITY The information contained in this communication may contain confidential, privileged and copyright information and is solely for the use of the intended recipient. Access to this email by anyone else is unauthorised. 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NOTIFICATION WITH REGARD TO PRIVACY You are hereby advised that the Company monitors the use of and intercepts emails on its equipment and system. Emails sent and received may be read for valid business reasons. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/4ffdc37f/attachment.htm From dlee at nuevaschool.org Tue Sep 16 15:56:06 2008 From: dlee at nuevaschool.org (Danny Lee) Date: Tue, 16 Sep 2008 15:56:06 -0700 Subject: [Casper] CS3 Master Suite In-Reply-To: References: <19909A87-46A3-455A-AD5C-1FFCFAF2789B@nuevaschool.org> Message-ID: <3DA402ED-E541-430A-B7D0-5D3E6C0B2AE6@nuevaschool.org> OK, I've created the dmg and when I try to install Adobe After Effects on one of the iMacs, it errors out with the an "Adobe Installation Error: The Adobe Installer did not return an Exit Code. There may have been an interruption" Is there something missing here? On Sep 15, 2008, at 2:46 PM, Chad Brewer wrote: > Yah. > > Danny Lee on September 15, 2008 at 2:45 PM > -0700 wrote: > Do you overwrite the existing folders from Disc 1? > > > > On Sep 10, 2008, at 8:53 AM, Chad Brewer wrote: > > > > I got this working by building a custom DMG containing all 4 DVD's. > > Copy the contents of Disc 1 into a folder called "CS3 Master > Collection Disc 1" > > Copy the payloads from Discs 2, 3 and 4 into the payloads folder of > "CS3 Master Collection Disc 1" > > Edit setup.xml in the payloads folder. Change the references to > Disc 2, Disc 3 and Disc 4 to say Disc 1. > > Use Disk Utility to make a DMG of the CS3 Master Collection Disc 1 > folder. > > Chad > > > > sean.hansell at jwt.com on September 10, 2008 at 7:27 AM -0700 wrote: > > I went through the list archives and didn't see anything on this. > Has anyone been able to get the CS3 Master Suite discs working > within Casper? > > Disc1 shows up as an Adobe installer, with everything from the suite > listed as payloads, but Discs 2-3 do not show up as valid Adobe > Installers. > > Any ideas on how to get the additional payloads into a single image? > or get Casper to recognize the other discs as part of the install? > > Thanks. > > > > > > > This transmission is intended solely for the person or organization > to whom it is addressed and it may contain privileged and > confidential information. If you are not the intended recipient you > should not copy, distribute or take any action in reliance on it. If > you believe you received this transmission in error please notify > the sender. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > > Danny Lee > Tech Support Specialist > 650-350-4547 > dlee at nuevaschool.org > > > > > > Danny Lee Tech Support Specialist 650-350-4547 dlee at nuevaschool.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/ac7ddc0c/attachment.htm From chad.brewer at bend.k12.or.us Tue Sep 16 16:05:46 2008 From: chad.brewer at bend.k12.or.us (Chad Brewer) Date: Tue, 16 Sep 2008 16:05:46 -0700 Subject: [Casper] CS3 Master Suite In-Reply-To: <3DA402ED-E541-430A-B7D0-5D3E6C0B2AE6@nuevaschool.org> References: <19909A87-46A3-455A-AD5C-1FFCFAF2789B@nuevaschool.org> <3DA402ED-E541-430A-B7D0-5D3E6C0B2AE6@nuevaschool.org> Message-ID: Try running the install manually from the DMG. If it won't work manually, it won't work thru Casper. Chad Danny Lee on September 16, 2008 at 3:56 PM -0700 wrote: >OK, I've created the dmg and when I try to install Adobe After Effects on >one of the iMacs, it errors out with the an "Adobe Installation Error: > The Adobe Installer did not return an Exit Code. There may have been an >interruption" Is there something missing here? > > > >On Sep 15, 2008, at 2:46 PM, Chad Brewer wrote: > > > >Yah. > >Danny Lee <[ mailto:dlee at nuevaschool.org ]dlee at nuevaschool.org> on >September 15, 2008 at 2:45 PM -0700 wrote: >Do you overwrite the existing folders from Disc 1? > > > >On Sep 10, 2008, at 8:53 AM, Chad Brewer wrote: > > > >I got this working by building a custom DMG containing all 4 DVD's. > >Copy the contents of Disc 1 into a folder called "CS3 Master Collection >Disc 1" > >Copy the payloads from Discs 2, 3 and 4 into the payloads folder of "CS3 >Master Collection Disc 1" > >Edit setup.xml in the payloads folder. Change the references to Disc 2, >Disc 3 and Disc 4 to say Disc 1. > >Use Disk Utility to make a DMG of the CS3 Master Collection Disc 1 folder. > >Chad > > > >[ mailto:sean.hansell at jwt.com ]sean.hansell at jwt.com on September 10, 2008 >at 7:27 AM -0700 wrote: > >I went through the list archives and didn't see anything on this. Has >anyone been able to get the CS3 Master Suite discs working within Casper? > >Disc1 shows up as an Adobe installer, with everything from the suite >listed as payloads, but Discs 2-3 do not show up as valid Adobe >Installers. > >Any ideas on how to get the additional payloads into a single image? or >get Casper to recognize the other discs as part of the install? > >Thanks. > > > > > > >This transmission is intended solely for the person or organization to >whom it is addressed and it may contain privileged and confidential >information. If you are not the intended recipient you should not copy, >distribute or take any action in reliance on it. If you believe you >received this transmission in error please notify the sender. > >_______________________________________________ >Casper mailing list >[ mailto:Casper at list.jamfsoftware.com ]Casper at list.jamfsoftware.com >[ http://list.jamfsoftware.com/mailman/listinfo/casper >]http://list.jamfsoftware.com/mailman/listinfo/casper > >_______________________________________________ >Casper mailing list >[ mailto:Casper at list.jamfsoftware.com ]Casper at list.jamfsoftware.com >[ http://list.jamfsoftware.com/mailman/listinfo/casper >]http://list.jamfsoftware.com/mailman/listinfo/casper > > > >Danny Lee >Tech Support Specialist >650-350-4547 >[ mailto:dlee at nuevaschool.org ]dlee at nuevaschool.org > > > > > > > > > >Danny Lee >Tech Support Specialist >650-350-4547 >[ mailto:dlee at nuevaschool.org ]dlee at nuevaschool.org > > > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/3b7973fa/attachment.html From forgetcomputers at mac.com Tue Sep 16 18:14:14 2008 From: forgetcomputers at mac.com (Ben Greiner) Date: Tue, 16 Sep 2008 20:14:14 -0500 Subject: [Casper] Update /usr/sbin/jamf version: 5.11 to 6.01 Message-ID: <4DBF1924-3F96-49EA-B634-9D539F73D6D7@mac.com> I've created a policy to update the Command Line Applications... This policy is set to Once Per Computer This policy is triggered by everyHour This policy is assigned to Workstations - 10.5 Leo This policy is assigned to EXAMPLE Update Command Line Applications Run Recon But it doesn't seem to work as expected. Most clients after successfully running this policy continue to report 5.11. How can I force my clients to update to 6.01 of the jamf binary? Thanks, Ben Greiner Forget Computers 312 602.5345 ben at forgetcomputers.com From ERNSTCS at uwec.edu Tue Sep 16 18:26:02 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 16 Sep 2008 20:26:02 -0500 Subject: [Casper] Update /usr/sbin/jamf version: 5.11 to 6.01 In-Reply-To: <4DBF1924-3F96-49EA-B634-9D539F73D6D7@mac.com> Message-ID: Hi Ben, Have you checked /var/logs/jamf.log to see if there is anything there about the policy you are running? I know that you said it was successful, but if you hadn't looked there I still would. If you are on a machine that reports 5.11 in the JSS and you get to a terminal window on one of those machines and do a: /usr/sbin/jamf version Does it agree with the JSS version still being at 5.11? And finally I'd do a manual upgrade on one of these machines as well if the version is out of date to see if you can see something go wrong there. Again terminal at the machine: sudo /usr/sbin/jamf upgrade See what happens. I know that I still have machines that have a BLANK for the /usr/sbin/jamf version in the JSS...=) Just haven't gotten around to that little issue either. Craig E On 9/16/08 8:14 PM, "Ben Greiner" wrote: I've created a policy to update the Command Line Applications... This policy is set to Once Per Computer This policy is triggered by everyHour This policy is assigned to Workstations - 10.5 Leo This policy is assigned to EXAMPLE Update Command Line Applications Run Recon But it doesn't seem to work as expected. Most clients after successfully running this policy continue to report 5.11. How can I force my clients to update to 6.01 of the jamf binary? Thanks, Ben Greiner Forget Computers 312 602.5345 ben at forgetcomputers.com _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080916/80bab23a/attachment.html From sean.hansell at jwt.com Wed Sep 17 10:48:09 2008 From: sean.hansell at jwt.com (sean.hansell at jwt.com) Date: Wed, 17 Sep 2008 13:48:09 -0400 Subject: [Casper] Windows Recon Scheduling Message-ID: We're looking to expand our inventory management in the JSS to include Windows machines. The limiting factor for us at the moment is Recon.exe's inability to update the JSS on a regular basis and/or run Recon on its own. Has anyone had any luck with this? Our minimum requirements for this are: We want at least weekly updates on the PCs in the JSS. (Having it run at startup or login is bregrudgingly acceptable) Recon needs to run silently (no display to the end-user) when it runs.

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-------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/855c7fba/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 15781 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/855c7fba/attachment-0001.jpe From john.brenner at merrillcorp.com Wed Sep 17 12:38:42 2008 From: john.brenner at merrillcorp.com (Brenner, John) Date: Wed, 17 Sep 2008 14:38:42 -0500 Subject: [Casper] Windows Recon Scheduling In-Reply-To: Message-ID: How about using task manager to call a batch file with the command and the correct switches. Personally I would like it if it ran as a service....... Hey Zach how bout it ;-) On 9/17/08 12:48 PM, "sean.hansell at jwt.com" wrote: > > We're looking to expand our inventory management in the JSS to include Windows > machines. The limiting factor for us at the moment is Recon.exe's inability to > update the JSS on a regular basis and/or run Recon on its own. > > Has anyone had any luck with this? > > Our minimum requirements for this are: > We want at least weekly updates on the PCs in the JSS. (Having it run at > startup or login is bregrudgingly acceptable) > Recon needs to run silently (no display to the end-user) when it runs. > > > > This transmission is intended solely for the person or organization to whom it > is addressed and it may contain privileged and confidential information. If > you are not the intended recipient you should not copy, distribute or take any > action in reliance on it. If you believe you received this transmission in > error please notify the sender. > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper John Brenner | Merrill Corporation | IOG IT | 651-632-4072 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/3be730db/attachment.htm From jeff.johnson at glendale.k12.wi.us Wed Sep 17 12:49:16 2008 From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson) Date: Wed, 17 Sep 2008 14:49:16 -0500 Subject: [Casper] restart Tomcat from the command line Message-ID: I upgraded my JSS server to 10.5.5 and now Tomcat won't start up. Can anyone share the Unix command for restarting Tomcat? Thanks, Jeff Johnson Technology Coordinator Glendale-River Hills School District 2600 W. Mill Rd. Glendale, WI 53209 414-351-7170 x2195 office 414-351-8100 fax 414-218-7096 mobile jeff.johnson at glendale.k12.wi.us From sean.hansell at jwt.com Wed Sep 17 13:14:37 2008 From: sean.hansell at jwt.com (sean.hansell at jwt.com) Date: Wed, 17 Sep 2008 16:14:37 -0400 Subject: [Casper] restart Tomcat from the command line In-Reply-To: Message-ID: sudo launchctl unload /System/Library/LaunchDaemons/com.apple.tomcat.plist sudo launchctl load /System/Library/LaunchDaemons/com.apple.tomcat.plist

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-------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/454aa5f1/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 15781 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/454aa5f1/attachment-0001.jpe From doug.ruggiero at jwt.com Wed Sep 17 14:08:10 2008 From: doug.ruggiero at jwt.com (doug.ruggiero at jwt.com) Date: Wed, 17 Sep 2008 17:08:10 -0400 Subject: [Casper] Windows Recon commandline parameters Message-ID: To follow up Sean's previous thread on recon scheduling in windows, I believe the info we're looking for is a little more specific. I've gone over the docs, both for casper suite and recon suite, to see if I could find any description of commandline switches for recon for windows, so that we could automate the authentication process to the JSS server through a batch file when we have task scheduler call recon, but I haven't been able to find anything like that. John, I noticed you mentioned in a couple of threads historically 'passing your favorite switches' to recon in a batch file... I assume you know more than we do about it. Care to point us somewhere to find those commandline parameters? It would be much appreciated.

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-------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/7b20b984/attachment.html From john.brenner at merrillcorp.com Wed Sep 17 14:27:33 2008 From: john.brenner at merrillcorp.com (Brenner, John) Date: Wed, 17 Sep 2008 16:27:33 -0500 Subject: [Casper] Windows Recon commandline parameters In-Reply-To: Message-ID: Here you go: Adding With a Group Policy or Script (Windows only) Recon.exe can be run in the background on windows. This can allow you to add computers to the database without touching them, much like the Scanner feature allows you to do for computers running Mac OS X 10.2 or later. To do this, you will need to have a group policy or a script that runs the following command: \path\to\Recon.exe -autorun -server If the computers are not already in the JSS, you will need to provide a username and password to add the computers as well. A complete command might look something like this (command should be entered without linebreaks): F:\Recon.exe -autorun -server 10.0.1.4 -username admin - password pass1234 Note: You should create a limited account that only has privileges to add computers to the database if you want to use this method. If you want to do this via task scheduler you will need to create a batch file that calls recon.exe and recon.exe would need to be on the local HDD. With task scheduler you should be able to kick it off a 12 am at a scheduled interval. The batch file would look something like C:\jamf\recon.exe ?autorun ?server jss.myco.com ?username casper ?password thefrendlyghost Exit On 9/17/08 4:08 PM, "doug.ruggiero at jwt.com" wrote: > > To follow up Sean's previous thread on recon scheduling in windows, I believe > the info we're looking for is a little more specific. I've gone over the > docs, both for casper suite and recon suite, to see if I could find any > description of commandline switches for recon for windows, so that we could > automate the authentication process to the JSS server through a batch file > when we have task scheduler call recon, but I haven't been able to find > anything like that. John, I noticed you mentioned in a couple of threads > historically 'passing your favorite switches' to recon in a batch file... I > assume you know more than we do about it. Care to point us somewhere to find > those commandline parameters? It would be much appreciated. > This transmission is intended solely for the person or organization to whom it > is addressed and it may contain privileged and confidential information. If > you are not the intended recipient you should not copy, distribute or take any > action in reliance on it. If you believe you received this transmission in > error please notify the sender. > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper John Brenner | Merrill Corporation | IOG IT | 651-632-4072 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/86d62b97/attachment.htm From ERNSTCS at uwec.edu Wed Sep 17 14:37:54 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 17 Sep 2008 16:37:54 -0500 Subject: [Casper] Windows Recon commandline parameters In-Reply-To: Message-ID: We had some old information like this: "C:\Where_Ever\Recon.exe" -autorun -server -username -password I'm not sure if this is still true, but I'm also still not sure how stable the Recon.exe piece is. We've only used it in testing... Craig E On 9/17/08 4:08 PM, "doug.ruggiero at jwt.com" wrote: To follow up Sean's previous thread on recon scheduling in windows, I believe the info we're looking for is a little more specific. I've gone over the docs, both for casper suite and recon suite, to see if I could find any description of commandline switches for recon for windows, so that we could automate the authentication process to the JSS server through a batch file when we have task scheduler call recon, but I haven't been able to find anything like that. John, I noticed you mentioned in a couple of threads historically 'passing your favorite switches' to recon in a batch file... I assume you know more than we do about it. Care to point us somewhere to find those commandline parameters? It would be much appreciated. This transmission is intended solely for the person or organization to whom it is addressed and it may contain privileged and confidential information. If you are not the intended recipient you should not copy, distribute or take any action in reliance on it. If you believe you received this transmission in error please notify the sender. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/8cd363aa/attachment.html From jstrauss at loyolahs.edu Wed Sep 17 14:50:15 2008 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Wed, 17 Sep 2008 14:50:15 -0700 Subject: [Casper] Microsoft Office Setup Assistant Message-ID: Hey everyone, I've created a package of Office 2008, but when I deploy it to a few machines and log in as different users, the Setup Assistant runs and asks me to confirm a few settings. How do I get rid of the Setup Assistant starting up so users who click on an Office app are able to use the app immediately? I've gotten this to work when Office is built directly into my master, but not yet when it's a package in a modular build. Thanks so much! Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/ae147a60/attachment.htm From forgetcomputers at mac.com Wed Sep 17 20:37:37 2008 From: forgetcomputers at mac.com (Ben Greiner) Date: Wed, 17 Sep 2008 22:37:37 -0500 Subject: [Casper] Update /usr/sbin/jamf version: 5.11 to 6.01 In-Reply-To: References: Message-ID: <54E5EE92-EB5F-4D97-932E-4043326F4A77@mac.com> Hi Craig, Thanks for your response. The log file doesn't show much, but trying to upgrade locally does... Help-Desk-iMac-Intel:~ fc_agent$ sudo /usr/sbin/jamf upgrade Password: Checking current versions... There is a problem with your syntax. Error: The JSS specified does not contain the proper files. Please ensure that it is the latest version. Type "jamf help" for more information I tested on one remote (Leopard) and one local (Tiger) Mac and got the same error. Both Macs execute other Policies fine. Thanks, Ben Forget Computers 312 602.5345 On Sep 17, 2008, at 12:48 PM, casper-request at list.jamfsoftware.com wrote: > Hi Ben, > > Have you checked /var/logs/jamf.log to see if there is anything > there about the policy you are running? I know that you said it was > successful, but if you hadn't looked there I still would. > > If you are on a machine that reports 5.11 in the JSS and you get to > a terminal window on one of those machines and do a: /usr/sbin/jamf > version > > Does it agree with the JSS version still being at 5.11? > > And finally I'd do a manual upgrade on one of these machines as well > if the version is out of date to see if you can see something go > wrong there. Again terminal at the machine: sudo /usr/sbin/jamf > upgrade > > See what happens. I know that I still have machines that have a > BLANK for the /usr/sbin/jamf version in the JSS...=) Just haven't > gotten around to that little issue either. > > Craig E From ERNSTCS at uwec.edu Wed Sep 17 20:44:59 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 17 Sep 2008 22:44:59 -0500 Subject: [Casper] Update /usr/sbin/jamf version: 5.11 to 6.01 In-Reply-To: <54E5EE92-EB5F-4D97-932E-4043326F4A77@mac.com> Message-ID: Off the top of my head I'm not sure what is stopping you from downloading the file from the JSS. If support is watching I would please get in touch with Ben. But that's for sure why they aren't updating. Craig On 9/17/08 10:37 PM, "Ben Greiner" wrote: Hi Craig, Thanks for your response. The log file doesn't show much, but trying to upgrade locally does... Help-Desk-iMac-Intel:~ fc_agent$ sudo /usr/sbin/jamf upgrade Password: Checking current versions... There is a problem with your syntax. Error: The JSS specified does not contain the proper files. Please ensure that it is the latest version. Type "jamf help" for more information I tested on one remote (Leopard) and one local (Tiger) Mac and got the same error. Both Macs execute other Policies fine. Thanks, Ben Forget Computers 312 602.5345 On Sep 17, 2008, at 12:48 PM, casper-request at list.jamfsoftware.com wrote: > Hi Ben, > > Have you checked /var/logs/jamf.log to see if there is anything > there about the policy you are running? I know that you said it was > successful, but if you hadn't looked there I still would. > > If you are on a machine that reports 5.11 in the JSS and you get to > a terminal window on one of those machines and do a: /usr/sbin/jamf > version > > Does it agree with the JSS version still being at 5.11? > > And finally I'd do a manual upgrade on one of these machines as well > if the version is out of date to see if you can see something go > wrong there. Again terminal at the machine: sudo /usr/sbin/jamf > upgrade > > See what happens. I know that I still have machines that have a > BLANK for the /usr/sbin/jamf version in the JSS...=) Just haven't > gotten around to that little issue either. > > Craig E _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080917/e4802cbd/attachment-0001.htm From swood at integerdallas.com Thu Sep 18 06:27:32 2008 From: swood at integerdallas.com (Steve Wood) Date: Thu, 18 Sep 2008 08:27:32 -0500 Subject: [Casper] HTTP Distribution/Packages Verified Message-ID: So I know we identified the mysterious error ?The downloaded package could not be verified? as being related to the HTTP distribution flag on our distribution points. However, was a solution ever found for how to enable HTTP distribution for Self Service using existing packages? I looked thru the manual and didn?t see anything. Steve Wood Director of IT swood at integerdallas.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 -- The information contained in this email transmission is solely for the addressee(s) named above and is privileged and/or confidential. If the reader of this message is not the intended recipient or the person responsible to deliver it to the intended recipient; he or she is prohibited from reading or disclosing the information contained in this transmission. Any examination, use, dissemination, distribution, or copying of this communication is strictly prohibited. Please contact us immediately by telephone for instructions if you have received this communication in error: (214) 758-6800 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080918/dc39a2e4/attachment.html From kpolice at ctsd.k12.nj.us Thu Sep 18 06:35:28 2008 From: kpolice at ctsd.k12.nj.us (Kimberly Police) Date: Thu, 18 Sep 2008 09:35:28 -0400 Subject: [Casper] Microsoft Office Setup Assistant In-Reply-To: References: Message-ID: We had the same issue trying to deploy MS office to our students - each student who logs in gets the setup assistant. To work around it - We found that MS Office wants to create an identity in Address book So to resolve the issue - we copied the _User_/Library/Application Support/AddressBook _User_/Library/Preferences/com.apple.AddressBook.plist in addition to all the Microsoft files and plists to the home folders of all the students. This was done as we set up the defaults for all homefolders through Work Group Manager. I hope that helps! Kimberly J. Police District Technician kpolice at ctsd.k12.nj.us From swood at integerdallas.com Thu Sep 18 06:56:47 2008 From: swood at integerdallas.com (Steve Wood) Date: Thu, 18 Sep 2008 08:56:47 -0500 Subject: [Casper] HTTP Distribution/Packages Verified In-Reply-To: Message-ID: Dustin had recommended off-list to make sure FEU and FET were not checked and to index the package. I tried that and it still is not working, so if anyone else knows how to get Self Service to deploy packages, short of re-creating the packages, let me know. Thanks. On 9/18/08 8:27 AM, "Steve Wood" wrote: > So I know we identified the mysterious error ?The downloaded package could not > be verified? as being related to the HTTP distribution flag on our > distribution points. However, was a solution ever found for how to enable > HTTP distribution for Self Service using existing packages? I looked thru the > manual and didn?t see anything. > > > Steve Wood > Director of IT > swood at integerdallas.com > > The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 > T 214.758.6813 | F 214.758.6901 | C 940.312.2475 > > > > -- > The information contained in this email transmission is solely for the > addressee(s) named above and is privileged and/or confidential. If the reader > of this message is not the intended recipient or the person responsible to > deliver it to the intended recipient; he or she is prohibited from reading or > disclosing the information contained in this transmission. Any examination, > use, dissemination, distribution, or copying of this communication is strictly > prohibited. Please contact us immediately by telephone for instructions if > you have received this communication in error: (214) 758-6800 > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Steve Wood Director of IT swood at integerdallas.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 -- The information contained in this email transmission is solely for the addressee(s) named above and is privileged and/or confidential. If the reader of this message is not the intended recipient or the person responsible to deliver it to the intended recipient; he or she is prohibited from reading or disclosing the information contained in this transmission. Any examination, use, dissemination, distribution, or copying of this communication is strictly prohibited. Please contact us immediately by telephone for instructions if you have received this communication in error: (214) 758-6800 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080918/83896687/attachment.html From cmyers at uclan.ac.uk Thu Sep 18 07:41:10 2008 From: cmyers at uclan.ac.uk (Criss Myers) Date: Thu, 18 Sep 2008 15:41:10 +0100 Subject: [Casper] Microsoft Office Setup Assistant Message-ID: <48D27696020000810003161C@gwise-gw1.uclan.ac.uk> Hi, i dont have a problem with this, i added the Microsoft preferences to workgroup manager as managed preferences and i never get the setup assistant. Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 >>> "Kimberly Police" 18/09/08 2:35 PM >>> We had the same issue trying to deploy MS office to our students - each student who logs in gets the setup assistant. To work around it - We found that MS Office wants to create an identity in Address book So to resolve the issue - we copied the _User_/Library/Application Support/AddressBook _User_/Library/Preferences/com.apple.AddressBook.plist in addition to all the Microsoft files and plists to the home folders of all the students. This was done as we set up the defaults for all homefolders through Work Group Manager. I hope that helps! Kimberly J. Police District Technician kpolice at ctsd.k12.nj.us _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From ERNSTCS at uwec.edu Thu Sep 18 07:49:12 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 18 Sep 2008 09:49:12 -0500 Subject: [Casper] Microsoft Office Setup Assistant In-Reply-To: <48D27696020000810003161C@gwise-gw1.uclan.ac.uk> Message-ID: I've also included the settings/files noted already for a user so they are not prompted in my package and use FUT. Craig E On 9/18/08 9:41 AM, "Criss Myers" wrote: Hi, i dont have a problem with this, i added the Microsoft preferences to workgroup manager as managed preferences and i never get the setup assistant. Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 >>> "Kimberly Police" 18/09/08 2:35 PM >>> We had the same issue trying to deploy MS office to our students - each student who logs in gets the setup assistant. To work around it - We found that MS Office wants to create an identity in Address book So to resolve the issue - we copied the _User_/Library/Application Support/AddressBook _User_/Library/Preferences/com.apple.AddressBook.plist in addition to all the Microsoft files and plists to the home folders of all the students. This was done as we set up the defaults for all homefolders through Work Group Manager. I hope that helps! Kimberly J. Police District Technician kpolice at ctsd.k12.nj.us _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080918/59df2a65/attachment.htm From kpolice at ctsd.k12.nj.us Thu Sep 18 07:58:29 2008 From: kpolice at ctsd.k12.nj.us (Kimberly Police) Date: Thu, 18 Sep 2008 10:58:29 -0400 Subject: [Casper] Microsoft Office Setup Assistant In-Reply-To: References: Message-ID: Eric - You are right - you should not replace your addressbook prefs if you have info in there! In our case - we were creating NEW users accounts And they are students (who don't really utilize Address book) We created a generic identity May not have been the most elegant way to do it - but it got the job done! Kimberly J. Police District Technician kpolice at ctsd.k12.nj.us From Halvorson.Jason at mayo.edu Fri Sep 19 14:24:13 2008 From: Halvorson.Jason at mayo.edu (Jason Halvorson) Date: Fri, 19 Sep 2008 16:24:13 -0500 Subject: [Casper] Package for VMware with temp serial Message-ID: Has anyone created a package for VMware Fusion using a 30-day serial license? There are a number of people that have access to installing our packages and I would like to require each Mac to use it's own serial number for VMware Fusion. I know Fusion will prompt for a valid code once the temporary code has expired. We do not have an Enterprise license for this application and I would like to avoid using the same "single seat" license code on everyone's Mac. Jason Halvorson From rcorbin at mac.com Mon Sep 22 15:10:36 2008 From: rcorbin at mac.com (Roger Corbin) Date: Mon, 22 Sep 2008 18:10:36 -0400 Subject: [Casper] Package Replication In-Reply-To: References: Message-ID: <8C4F8A11-07FC-41A3-B1CD-C3A61A5392C3@mac.com> Do many of you have the new automatic scheduling of package replication work yet in 6 ? We have over 50 distribution points so this would be a handy thing to have. Can't say that I have really seen it work correctly yet. There is also a feature where you can click a button to have it correct the permissions on any distribution point. It propagates those permissions down throughout the share point. When I tried this it seemed to mess up the permissions on the share point. In fact later on after fixing those something seemed to mess these permissions up again. Very odd. I haven't seen anything like that until we move to 6.01 from 5.x Also when I do a manual sync the old way using Casper Admin it seems to be very slow. From rcorbin at mac.com Mon Sep 22 16:19:38 2008 From: rcorbin at mac.com (Roger Corbin) Date: Mon, 22 Sep 2008 19:19:38 -0400 Subject: [Casper] Package Replication In-Reply-To: <8C4F8A11-07FC-41A3-B1CD-C3A61A5392C3@mac.com> References: <8C4F8A11-07FC-41A3-B1CD-C3A61A5392C3@mac.com> Message-ID: <69A54B22-BC6F-4B0A-AE56-01C94DF3596D@mac.com> On 22-Sep-08, at 6:10 PM, Roger Corbin wrote: > Do many of you have the new automatic scheduling of package > replication work yet in 6 ? > > We have over 50 distribution points so this would be a handy thing > to have. Can't say that > I have really seen it work correctly yet. > > There is also a feature where you can click a button to have it > correct the permissions on any distribution point. > It propagates those permissions down throughout the share point. > When I tried this it seemed to mess up the permissions on > the share point. In fact later on after fixing those something > seemed to mess these permissions up again. Very odd. I haven't > seen anything like that until we move to 6.01 from 5.x > > Also when I do a manual sync the old way using Casper Admin it seems > to be very slow. Another issue with the scheduled package replication. I can't seem to find any logs about what transpired. Did it sync anything ? Was it successful ? Were there problems ? There doesn't seem to be any logs about it. There doesn't even seem to be any generic rsync logs that I can find. From Chris.Lang at vu.edu.au Mon Sep 22 22:25:05 2008 From: Chris.Lang at vu.edu.au (Chris Lang) Date: Tue, 23 Sep 2008 15:25:05 +1000 Subject: [Casper] LDAP binding to AD Message-ID: Hi All, I am still new to Casper and am trying to get it binding via LDAP to our AD domain...Keep getting the following error: The following error was generated performing the LDAP Lookup: Error performing LDAP Lookup: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece?] Possible Resoution/Cause: The specified account does not exist. I have chatted to our AD admins and have put in settings that they believe will work just wondered if anyone may be able to shed some light. Chris Chris Lang Support Services Advisor Client Services Information Technology Services Phone: +61 3 9919 2735 Fax: +61 3 9919 2785 Mobile: +61 411 259 496 Email: Chris.Lang at vu.edu.au -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080923/6816707c/attachment.html From ERNSTCS at uwec.edu Tue Sep 23 05:18:35 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 23 Sep 2008 07:18:35 -0500 Subject: [Casper] LDAP binding to AD In-Reply-To: Message-ID: Active Directory can sometimes be tricky depending on how you have yours configured, but I?ve found ours to very plain fortunately and just basic bindings work. I?ve attached a screen, if it will go through anyway, of what my settings are minus some actual details. * Need to make sure the account you are using has the proper rights to add computer accounts to the specific container or operational unit you have specified in the Computer OU field. * Need to make sure the server is accessible via the network for AD traffic from where you are imaging. * Can you manually bind a computer with Directory Utility (assuming Leopard) with these settings? * You don?t need to fully qualify your username account for the binding, Mac assumes the domain. So you typically don?t need DOMAIN\username or username at domain.edu Sorry if I?m not much help. Craig E On 9/23/08 12:25 AM, "Chris Lang" wrote: Hi All, I am still new to Casper and am trying to get it binding via LDAP to our AD domain...Keep getting the following error: The following error was generated performing the LDAP Lookup: Error performing LDAP Lookup: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece?] Possible Resoution/Cause: The specified account does not exist. I have chatted to our AD admins and have put in settings that they believe will work just wondered if anyone may be able to shed some light. Chris Chris Lang Support Services Advisor Client Services Information Technology Services Phone: +61 3 9919 2735 Fax: +61 3 9919 2785 Mobile: +61 411 259 496 Email: Chris.Lang at vu.edu.au -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080923/7d5fd55d/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: Picture 6.png Type: application/octet-stream Size: 85939 bytes Desc: Picture 6.png Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080923/7d5fd55d/attachment-0001.obj From miles.leacy at themacadmin.com Tue Sep 23 07:02:17 2008 From: miles.leacy at themacadmin.com (Miles Leacy) Date: Tue, 23 Sep 2008 10:02:17 -0400 Subject: [Casper] LDAP binding to AD In-Reply-To: References: Message-ID: One note... You do not need rights to create computer objects in AD if the computer object you're binding to already exists. In this case you just need to have rights to join the domain. 2008/9/23 Ernst, Craig S. > Active Directory can sometimes be tricky depending on how you have yours > configured, but I've found ours to very plain fortunately and just basic > bindings work. > > I've attached a screen, if it will go through anyway, of what my settings > are minus some actual details. > > > - Need to make sure the account you are using has the proper rights to > add computer accounts to the specific container or operational unit you have > specified in the Computer OU field. > - Need to make sure the server is accessible via the network for AD > traffic from where you are imaging. > - Can you manually bind a computer with Directory Utility (assuming > Leopard) with these settings? > - You don't need to fully qualify your username account for the > binding, Mac assumes the domain. So you typically don't need DOMAIN\username > or username at domain.edu > > > Sorry if I'm not much help. > > Craig E > > > > On 9/23/08 12:25 AM, "Chris Lang" wrote: > > Hi All, > > I am still new to Casper and am trying to get it binding via LDAP to our AD > domain...Keep getting the following error: > > The following error > was generated performing > the LDAP Lookup: Error performing LDAP Lookup: > javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: > LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, > vece?] > > > Possible Resoution/Cause: The specified account does not exist. > > I have chatted to our AD admins and have put in settings that they believe > will work just wondered if anyone may be able to shed some light. > > Chris > > > *Chris Lang > *Support Services Advisor > Client Services > Information Technology Services > > *Phone:* +61 3 9919 2735 > *Fax:* +61 3 9919 2785 > *Mobile: *+61 411 259 496 > *Email:* Chris.Lang at vu.edu.au > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080923/0bf39c8c/attachment.htm From jeremymatthews at mac.com Tue Sep 23 10:49:05 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Tue, 23 Sep 2008 13:49:05 -0400 Subject: [Casper] WebHelpDesk/Casper Integration Message-ID: <15F765D6-A182-4617-8905-A609836502AF@mac.com> Anyone used this combo for asset discovery? The good? The bad? Thanks, jeremy From Justin.Stanford at serinocoyne.com Tue Sep 23 11:01:23 2008 From: Justin.Stanford at serinocoyne.com (Justin L. Stanford) Date: Tue, 23 Sep 2008 14:01:23 -0400 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <15F765D6-A182-4617-8905-A609836502AF@mac.com> References: <15F765D6-A182-4617-8905-A609836502AF@mac.com> Message-ID: <978FD579080259429BE9EC307B0DBF8701C8DB60@scexch01.serinocoyne.local> We have both products and we are working towards integrating them, although we have not yet fully done so. We did have the JAMF technician play around with it a bit and found that there is a built in inventory report in Casper that must be unhidden/activated. This report exports to CSV, which is then easily imported into Webhelpdesk through their web interface - so at first glance it is an easy but manual process although I suppose that this could be made more automatic if you had the time to do so. I will probably keep it manual and import once per week or two unless we have a big influx of hardware that should be brought across. It looks like a good combo to us- we are happy with both products and both vendors have told us it is not only doable but that other companies are doing it. We've also been impressed with the level of support from both vendors so I feel confident that if we need some assistance we can get it. Having the ability to tie the asset to the helpdesk ticket will be very helpful to us so we are looking forward to implementation. Justin -----Original Message----- From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy Matthews Sent: Tuesday, September 23, 2008 1:49 PM To: casper at list.jamfsoftware.com Subject: [Casper] WebHelpDesk/Casper Integration Anyone used this combo for asset discovery? The good? The bad? Thanks, jeremy _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- _____________________________________________________ This email is intended only for the person to which it is addressed and contains confidential information. If you have received this email in error, please delete the email and immediately notify us at (212) 626-2700, or by sending an email to support at serinocoyne.com. Thank You. From Jesse.Almanrode at cabelas.com Tue Sep 23 11:07:30 2008 From: Jesse.Almanrode at cabelas.com (Jesse Almanrode) Date: Tue, 23 Sep 2008 12:07:30 -0600 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <978FD579080259429BE9EC307B0DBF8701C8DB60@scexch01.serinocoyne.local> Message-ID: I have played with the "Export to WHD" report but have not imported it into our instance of WHD. The export feature works great and I am sure the import would too. I just need to get all my asset number into Casper before performing an import into WHD. On 9/23/08 12:01 PM, "Justin L. Stanford" wrote: > We have both products and we are working towards integrating them, > although we have not yet fully done so. We did have the JAMF technician > play around with it a bit and found that there is a built in inventory > report in Casper that must be unhidden/activated. This report exports > to CSV, which is then easily imported into Webhelpdesk through their web > interface - so at first glance it is an easy but manual process although > I suppose that this could be made more automatic if you had the time to > do so. I will probably keep it manual and import once per week or two > unless we have a big influx of hardware that should be brought across. > > It looks like a good combo to us- we are happy with both products and > both vendors have told us it is not only doable but that other companies > are doing it. We've also been impressed with the level of support from > both vendors so I feel confident that if we need some assistance we can > get it. > > Having the ability to tie the asset to the helpdesk ticket will be very > helpful to us so we are looking forward to implementation. > > > Justin > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy > Matthews > Sent: Tuesday, September 23, 2008 1:49 PM > To: casper at list.jamfsoftware.com > Subject: [Casper] WebHelpDesk/Casper Integration > > Anyone used this combo for asset discovery? > > The good? > The bad? > > Thanks, > jeremy > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed and > contains confidential information. If you have received this email in error, > please delete the email and immediately notify us at (212) 626-2700, or by > sending an email to support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper ------ Jesse Almanrode ?Sr. Systems Specialist? MIS Technical Services Cabela?s Inc. 308-255-2625 jhalmanr at cabelas.com From Justin.Stanford at serinocoyne.com Tue Sep 23 11:10:57 2008 From: Justin.Stanford at serinocoyne.com (Justin L. Stanford) Date: Tue, 23 Sep 2008 14:10:57 -0400 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: References: <978FD579080259429BE9EC307B0DBF8701C8DB60@scexch01.serinocoyne.local> Message-ID: <978FD579080259429BE9EC307B0DBF8701C8DB86@scexch01.serinocoyne.local> Yes, that was our hold up as well. I now have the numbered asset tags and we will be rolling those out to all machines and then inputting the asset ID#'s into casper. Once complete we will pull everything into WHD. -Justin -----Original Message----- From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse Almanrode Sent: Tuesday, September 23, 2008 2:08 PM To: casper at list.jamfsoftware.com Subject: Re: [Casper] WebHelpDesk/Casper Integration I have played with the "Export to WHD" report but have not imported it into our instance of WHD. The export feature works great and I am sure the import would too. I just need to get all my asset number into Casper before performing an import into WHD. On 9/23/08 12:01 PM, "Justin L. Stanford" wrote: > We have both products and we are working towards integrating them, > although we have not yet fully done so. We did have the JAMF technician > play around with it a bit and found that there is a built in inventory > report in Casper that must be unhidden/activated. This report exports > to CSV, which is then easily imported into Webhelpdesk through their web > interface - so at first glance it is an easy but manual process although > I suppose that this could be made more automatic if you had the time to > do so. I will probably keep it manual and import once per week or two > unless we have a big influx of hardware that should be brought across. > > It looks like a good combo to us- we are happy with both products and > both vendors have told us it is not only doable but that other companies > are doing it. We've also been impressed with the level of support from > both vendors so I feel confident that if we need some assistance we can > get it. > > Having the ability to tie the asset to the helpdesk ticket will be very > helpful to us so we are looking forward to implementation. > > > Justin > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy > Matthews > Sent: Tuesday, September 23, 2008 1:49 PM > To: casper at list.jamfsoftware.com > Subject: [Casper] WebHelpDesk/Casper Integration > > Anyone used this combo for asset discovery? > > The good? > The bad? > > Thanks, > jeremy > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed and > contains confidential information. If you have received this email in error, > please delete the email and immediately notify us at (212) 626-2700, or by > sending an email to support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper ------ Jesse Almanrode ?Sr. Systems Specialist? MIS Technical Services Cabela?s Inc. 308-255-2625 jhalmanr at cabelas.com _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- _____________________________________________________ This email is intended only for the person to which it is addressed and contains confidential information. If you have received this email in error, please delete the email and immediately notify us at (212) 626-2700, or by sending an email to support at serinocoyne.com. Thank You. From john.brenner at merrillcorp.com Tue Sep 23 11:18:21 2008 From: john.brenner at merrillcorp.com (Brenner, John) Date: Tue, 23 Sep 2008 13:18:21 -0500 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <978FD579080259429BE9EC307B0DBF8701C8DB86@scexch01.serinocoyne.local> Message-ID: Does WHD have a change management process built-in? On 9/23/08 1:10 PM, "Justin L. Stanford" wrote: > Yes, that was our hold up as well. I now have the numbered asset tags and we > will be rolling those out to all machines and then inputting the asset ID#'s > into casper. Once complete we will pull everything into WHD. > > -Justin > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse Almanrode > Sent: Tuesday, September 23, 2008 2:08 PM > To: casper at list.jamfsoftware.com > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > I have played with the "Export to WHD" report but have not imported it into > our instance of WHD. The export feature works great and I am sure the > import would too. I just need to get all my asset number into Casper before > performing an import into WHD. > > > On 9/23/08 12:01 PM, "Justin L. Stanford" > wrote: > >> We have both products and we are working towards integrating them, >> although we have not yet fully done so. We did have the JAMF technician >> play around with it a bit and found that there is a built in inventory >> report in Casper that must be unhidden/activated. This report exports >> to CSV, which is then easily imported into Webhelpdesk through their web >> interface - so at first glance it is an easy but manual process although >> I suppose that this could be made more automatic if you had the time to >> do so. I will probably keep it manual and import once per week or two >> unless we have a big influx of hardware that should be brought across. >> >> It looks like a good combo to us- we are happy with both products and >> both vendors have told us it is not only doable but that other companies >> are doing it. We've also been impressed with the level of support from >> both vendors so I feel confident that if we need some assistance we can >> get it. >> >> Having the ability to tie the asset to the helpdesk ticket will be very >> helpful to us so we are looking forward to implementation. >> >> >> Justin >> >> -----Original Message----- >> From: casper-bounces at list.jamfsoftware.com >> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy >> Matthews >> Sent: Tuesday, September 23, 2008 1:49 PM >> To: casper at list.jamfsoftware.com >> Subject: [Casper] WebHelpDesk/Casper Integration >> >> Anyone used this combo for asset discovery? >> >> The good? >> The bad? >> >> Thanks, >> jeremy >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> -- _____________________________________________________ >> >> This email is intended only for the person to which it is addressed and >> contains confidential information. If you have received this email in error, >> please delete the email and immediately notify us at (212) 626-2700, or by >> sending an email to support at serinocoyne.com. Thank You. >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > > > ------ > Jesse Almanrode > ?Sr. Systems Specialist? > MIS Technical Services > Cabela?s Inc. > 308-255-2625 > jhalmanr at cabelas.com > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed and > contains confidential information. If you have received this email in error, > please delete the email and immediately notify us at (212) 626-2700, or by > sending an email to support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper John Brenner | Merrill Corporation | IOG IT | 651-632-4072 From Justin.Stanford at serinocoyne.com Tue Sep 23 11:26:43 2008 From: Justin.Stanford at serinocoyne.com (Justin L. Stanford) Date: Tue, 23 Sep 2008 14:26:43 -0400 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: References: <978FD579080259429BE9EC307B0DBF8701C8DB86@scexch01.serinocoyne.local> Message-ID: <978FD579080259429BE9EC307B0DBF8701C8DBC2@scexch01.serinocoyne.local> The new WHD version v9.16, which I am not yet running, did implement ITIL-CMDB. Here is a detailed feature list of those and all other features: http://www.webhelpdesk.com/feature-detailed-checklist.html#Asset_Management_CMDB -----Original Message----- From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Brenner, John Sent: Tuesday, September 23, 2008 2:18 PM To: casper at list.jamfsoftware.com Subject: Re: [Casper] WebHelpDesk/Casper Integration Does WHD have a change management process built-in? On 9/23/08 1:10 PM, "Justin L. Stanford" wrote: > Yes, that was our hold up as well. I now have the numbered asset tags and we > will be rolling those out to all machines and then inputting the asset ID#'s > into casper. Once complete we will pull everything into WHD. > > -Justin > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse Almanrode > Sent: Tuesday, September 23, 2008 2:08 PM > To: casper at list.jamfsoftware.com > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > I have played with the "Export to WHD" report but have not imported it into > our instance of WHD. The export feature works great and I am sure the > import would too. I just need to get all my asset number into Casper before > performing an import into WHD. > > > On 9/23/08 12:01 PM, "Justin L. Stanford" > wrote: > >> We have both products and we are working towards integrating them, >> although we have not yet fully done so. We did have the JAMF technician >> play around with it a bit and found that there is a built in inventory >> report in Casper that must be unhidden/activated. This report exports >> to CSV, which is then easily imported into Webhelpdesk through their web >> interface - so at first glance it is an easy but manual process although >> I suppose that this could be made more automatic if you had the time to >> do so. I will probably keep it manual and import once per week or two >> unless we have a big influx of hardware that should be brought across. >> >> It looks like a good combo to us- we are happy with both products and >> both vendors have told us it is not only doable but that other companies >> are doing it. We've also been impressed with the level of support from >> both vendors so I feel confident that if we need some assistance we can >> get it. >> >> Having the ability to tie the asset to the helpdesk ticket will be very >> helpful to us so we are looking forward to implementation. >> >> >> Justin >> >> -----Original Message----- >> From: casper-bounces at list.jamfsoftware.com >> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy >> Matthews >> Sent: Tuesday, September 23, 2008 1:49 PM >> To: casper at list.jamfsoftware.com >> Subject: [Casper] WebHelpDesk/Casper Integration >> >> Anyone used this combo for asset discovery? >> >> The good? >> The bad? >> >> Thanks, >> jeremy >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> -- _____________________________________________________ >> >> This email is intended only for the person to which it is addressed and >> contains confidential information. If you have received this email in error, >> please delete the email and immediately notify us at (212) 626-2700, or by >> sending an email to support at serinocoyne.com. Thank You. >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > > > ------ > Jesse Almanrode > ?Sr. Systems Specialist? > MIS Technical Services > Cabela?s Inc. > 308-255-2625 > jhalmanr at cabelas.com > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed and > contains confidential information. If you have received this email in error, > please delete the email and immediately notify us at (212) 626-2700, or by > sending an email to support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper John Brenner | Merrill Corporation | IOG IT | 651-632-4072 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- _____________________________________________________ This email is intended only for the person to which it is addressed and contains confidential information. If you have received this email in error, please delete the email and immediately notify us at (212) 626-2700, or by sending an email to support at serinocoyne.com. Thank You. From Quade_Boman at beavton.k12.or.us Tue Sep 23 11:32:37 2008 From: Quade_Boman at beavton.k12.or.us (Quade Boman) Date: Tue, 23 Sep 2008 11:32:37 -0700 Subject: [Casper] Casper Digest, Vol 21, Issue 29 In-Reply-To: References: Message-ID: We were using the export to CSV and import into Web Help Desk throughout the summer. It works really well. Our only hang up was having to clean the export in Excel firsts since Web Help Desk is very picky about its required fields. We basically did a data sort in Excel and removed any entries that didn't meet requirements (<3% for us) and then cleaned them up by hand in Casper. Now, with version 9.1.5 of Web Help Desk, they have an auto import. I've just got our Web Help Desk test instance setup, and will do testing on this feature soon. I'll try to write back on the list how it works. I know both companies are committed to doing it very well. Web Help Desk 9 does have a small amount of change management built in as well. The back office team I'm a part of will be testing that as well. casper at list.jamfsoftware.com on September 23, 2008 at 11:18 AM -0700 wrote: >------------------------------ > >Message: 6 >Date: Tue, 23 Sep 2008 13:18:21 -0500 >From: "Brenner, John" >Subject: Re: [Casper] WebHelpDesk/Casper Integration >To: >Message-ID: >Content-Type: text/plain; charset="ISO-8859-1" > >Does WHD have a change management process built-in? > > >On 9/23/08 1:10 PM, "Justin L. Stanford" >wrote: > >> Yes, that was our hold up as well. I now have the numbered asset tags >and we >> will be rolling those out to all machines and then inputting the asset >ID#'s >> into casper. Once complete we will pull everything into WHD. >> >> -Justin >> >> -----Original Message----- >> From: casper-bounces at list.jamfsoftware.com >> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse >Almanrode >> Sent: Tuesday, September 23, 2008 2:08 PM >> To: casper at list.jamfsoftware.com >> Subject: Re: [Casper] WebHelpDesk/Casper Integration >> >> I have played with the "Export to WHD" report but have not imported it >into >> our instance of WHD. The export feature works great and I am sure the >> import would too. I just need to get all my asset number into Casper >before >> performing an import into WHD. >> >> >> On 9/23/08 12:01 PM, "Justin L. Stanford" > >> wrote: >> >>> We have both products and we are working towards integrating them, >>> although we have not yet fully done so. We did have the JAMF >technician >>> play around with it a bit and found that there is a built in inventory >>> report in Casper that must be unhidden/activated. This report exports >>> to CSV, which is then easily imported into Webhelpdesk through their >web >>> interface - so at first glance it is an easy but manual process >although >>> I suppose that this could be made more automatic if you had the time to >>> do so. I will probably keep it manual and import once per week or two >>> unless we have a big influx of hardware that should be brought across. >>> >>> It looks like a good combo to us- we are happy with both products and >>> both vendors have told us it is not only doable but that other >companies >>> are doing it. We've also been impressed with the level of support from >>> both vendors so I feel confident that if we need some assistance we can >>> get it. >>> >>> Having the ability to tie the asset to the helpdesk ticket will be very >>> helpful to us so we are looking forward to implementation. >>> >>> >>> Justin >>> >>> -----Original Message----- >>> From: casper-bounces at list.jamfsoftware.com >>> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy >>> Matthews >>> Sent: Tuesday, September 23, 2008 1:49 PM >>> To: casper at list.jamfsoftware.com >>> Subject: [Casper] WebHelpDesk/Casper Integration >>> >>> Anyone used this combo for asset discovery? >>> >>> The good? >>> The bad? >>> >>> Thanks, >>> jeremy ------------------------------------------------------- Quade Boman | Beaverton School District ------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080923/b52d59f7/attachment.htm From Chris.Lang at vu.edu.au Tue Sep 23 15:51:52 2008 From: Chris.Lang at vu.edu.au (Chris Lang) Date: Wed, 24 Sep 2008 08:51:52 +1000 Subject: [Casper] LDAP binding to AD In-Reply-To: Message-ID: Hi All, Thanks for the help but I may not have worded my request properly. Binding machines to the AD domain via casper is fine. I am trying to setup the LDAP server (under admin in the web console) to allow me to add policies based on AD users and groups. I have attached some of my settings but I get the original error that I posted when I test the LDAP lookup for users and groups. Regards, Chris Chris Lang Support Services Advisor Client Services Information Technology Services Phone: +61 3 9919 2735 Fax: +61 3 9919 2785 Mobile: +61 411 259 496 Email: Chris.Lang at vu.edu.au On 24/09/08 12:02 AM, "Miles Leacy" wrote: > One note... > > You do not need rights to create computer objects in AD if the computer object > you're binding to already exists. In this case you just need to have rights > to join the domain. > > > > 2008/9/23 Ernst, Craig S. >> Active Directory can sometimes be tricky depending on how you have yours >> configured, but I've found ours to very plain fortunately and just basic >> bindings work. >> >> I've attached a screen, if it will go through anyway, of what my settings are >> minus some actual details. >> >> * Need to make sure the account you are using has the proper rights to add >> computer accounts to the specific container or operational unit you have >> specified in the Computer OU field. >> * Need to make sure the server is accessible via the network for AD traffic >> from where you are imaging. >> * Can you manually bind a computer with Directory Utility (assuming Leopard) >> with these settings? >> * You don't need to fully qualify your username account for the binding, Mac >> assumes the domain. So you typically don't need DOMAIN\username or >> username at domain.edu >> >> Sorry if I'm not much help. >> >> Craig E >> >> >> >> On 9/23/08 12:25 AM, "Chris Lang" > > wrote: >> >>> Hi All, >>> >>> I am still new to Casper and am trying to get it binding via LDAP to our AD >>> domain...Keep getting the following error: >>> >>> The following error >>> was generated performing >>> the LDAP Lookup: Error performing LDAP Lookup: >>> javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: >>> LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, >>> vece?] >>> >>> >>> Possible Resoution/Cause: The specified account does not exist. >>> >>> I have chatted to our AD admins and have put in settings that they believe >>> will work just wondered if anyone may be able to shed some light. >>> >>> Chris >>> >>> >>> Chris Lang >>> Support Services Advisor >>> Client Services >>> Information Technology Services >>> >>> Phone: +61 3 9919 2735 >>> Fax: +61 3 9919 2785 >>> Mobile: +61 411 259 496 >>> Email: Chris.Lang at vu.edu.au >>> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/47ba8e6c/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: ldapConnections.jpg Type: application/octet-stream Size: 68590 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/47ba8e6c/attachment-0002.obj -------------- next part -------------- A non-text attachment was scrubbed... Name: searchandmappingsldap.jpg Type: application/octet-stream Size: 166179 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/47ba8e6c/attachment-0003.obj From eanderson at mitty.com Tue Sep 23 16:20:55 2008 From: eanderson at mitty.com (Eric Anderson) Date: Tue, 23 Sep 2008 16:20:55 -0700 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <978FD579080259429BE9EC307B0DBF8701C8DBC2@scexch01.serinocoyne.local> References: <978FD579080259429BE9EC307B0DBF8701C8DB86@scexch01.serinocoyne.local> <978FD579080259429BE9EC307B0DBF8701C8DBC2@scexch01.serinocoyne.local> Message-ID: <76d2eca30809231620x529ae031yc941c00f39dfc6ea@mail.gmail.com> I have successfully integrated WHD with the the JSS and it's amazing! For us, this has really filled a need of keeping the WHD updated and current, plus gave us some extra benefits (see below). Great features include: * A link on every asset record that takes you directly to the record in JSS * Automatic updating on any recurring schedule (I set mine to every 12 hours). * Automatic client linking between asset and client record in WHD. * WHD asset records includes a listing of installed apps and printers. Nothing bad to report.... My vote would be to go for it! Note: I had to call JAMF support to help me setup the correct access to allow WHD to contact the MySQL database of the Casper Suite. Regarding your concern with asset numbers, here's the response I got from WHD support: I have modified the Casper plugin to use the Asset Tag as the asset number, if available. If none is provided, it reverts to serial number, MAC address, or JSS ID, in that order. Eric Anderson Director of Information Technology Archbishop Mitty High School 408-342-4240 (Direct) On Tue, Sep 23, 2008 at 11:26 AM, Justin L. Stanford < Justin.Stanford at serinocoyne.com> wrote: > > The new WHD version v9.16, which I am not yet running, did implement > ITIL-CMDB. Here is a detailed feature list of those and all other features: > > > http://www.webhelpdesk.com/feature-detailed-checklist.html#Asset_Management_CMDB > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com [mailto: > casper-bounces at list.jamfsoftware.com] On Behalf Of Brenner, John > Sent: Tuesday, September 23, 2008 2:18 PM > To: casper at list.jamfsoftware.com > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > Does WHD have a change management process built-in? > > > On 9/23/08 1:10 PM, "Justin L. Stanford" > wrote: > > > Yes, that was our hold up as well. I now have the numbered asset tags > and we > > will be rolling those out to all machines and then inputting the asset > ID#'s > > into casper. Once complete we will pull everything into WHD. > > > > -Justin > > > > -----Original Message----- > > From: casper-bounces at list.jamfsoftware.com > > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse > Almanrode > > Sent: Tuesday, September 23, 2008 2:08 PM > > To: casper at list.jamfsoftware.com > > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > > > I have played with the "Export to WHD" report but have not imported it > into > > our instance of WHD. The export feature works great and I am sure the > > import would too. I just need to get all my asset number into Casper > before > > performing an import into WHD. > > > > > > On 9/23/08 12:01 PM, "Justin L. Stanford" < > Justin.Stanford at serinocoyne.com> > > wrote: > > > >> We have both products and we are working towards integrating them, > >> although we have not yet fully done so. We did have the JAMF technician > >> play around with it a bit and found that there is a built in inventory > >> report in Casper that must be unhidden/activated. This report exports > >> to CSV, which is then easily imported into Webhelpdesk through their web > >> interface - so at first glance it is an easy but manual process although > >> I suppose that this could be made more automatic if you had the time to > >> do so. I will probably keep it manual and import once per week or two > >> unless we have a big influx of hardware that should be brought across. > >> > >> It looks like a good combo to us- we are happy with both products and > >> both vendors have told us it is not only doable but that other companies > >> are doing it. We've also been impressed with the level of support from > >> both vendors so I feel confident that if we need some assistance we can > >> get it. > >> > >> Having the ability to tie the asset to the helpdesk ticket will be very > >> helpful to us so we are looking forward to implementation. > >> > >> > >> Justin > >> > >> -----Original Message----- > >> From: casper-bounces at list.jamfsoftware.com > >> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy > >> Matthews > >> Sent: Tuesday, September 23, 2008 1:49 PM > >> To: casper at list.jamfsoftware.com > >> Subject: [Casper] WebHelpDesk/Casper Integration > >> > >> Anyone used this combo for asset discovery? > >> > >> The good? > >> The bad? > >> > >> Thanks, > >> jeremy > >> _______________________________________________ > >> Casper mailing list > >> Casper at list.jamfsoftware.com > >> http://list.jamfsoftware.com/mailman/listinfo/casper > >> -- _____________________________________________________ > >> > >> This email is intended only for the person to which it is addressed and > >> contains confidential information. If you have received this email in > error, > >> please delete the email and immediately notify us at (212) 626-2700, or > by > >> sending an email to support at serinocoyne.com. Thank You. > >> > >> _______________________________________________ > >> Casper mailing list > >> Casper at list.jamfsoftware.com > >> http://list.jamfsoftware.com/mailman/listinfo/casper > > > > > > > > ------ > > Jesse Almanrode > > ?Sr. Systems Specialist? > > MIS Technical Services > > Cabela?s Inc. > > 308-255-2625 > > jhalmanr at cabelas.com > > > > > > _______________________________________________ > > Casper mailing list > > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > -- _____________________________________________________ > > > > This email is intended only for the person to which it is addressed and > > contains confidential information. If you have received this email in > error, > > please delete the email and immediately notify us at (212) 626-2700, or > by > > sending an email to support at serinocoyne.com. Thank You. > > > > _______________________________________________ > > Casper mailing list > > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > > John Brenner | Merrill Corporation | IOG IT | 651-632-4072 > > > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed and > contains confidential information. If you have received this email in > error, please delete the email and immediately notify us at (212) 626-2700, > or by sending an email to support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080923/e33e3a51/attachment.html From john_wetter at hopkins.k12.mn.us Tue Sep 23 18:45:35 2008 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Tue, 23 Sep 2008 20:45:35 -0500 Subject: [Casper] LDAP binding to AD In-Reply-To: References: , Message-ID: <4058FCBF8DBA6646855ABFA27F869E51BC0591994D@EXCHANGE.hopkins.hopkinsschools.org> Ok, so do I understand that you are trying to set up the JSS to use the LDAP settings based off of your AD? One thing I immediately see is in your search base between staff and ad, there are two commas in a row. Outside of that, it would probably be best to give support a call and they can help get you set up within your specific environment. -John -- John Wetter Technology Support Administrator Technology & Information Services Hopkins Public Schools 952-988-5373 john_wetter at hopkins.k12.mn.us ________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Chris Lang [Chris.Lang at vu.edu.au] Sent: Tuesday, September 23, 2008 5:51 PM To: Miles Leacy; Ernst, Craig S. Cc: Casper List Subject: Re: [Casper] LDAP binding to AD Hi All, Thanks for the help but I may not have worded my request properly. Binding machines to the AD domain via casper is fine. I am trying to setup the LDAP server (under admin in the web console) to allow me to add policies based on AD users and groups. I have attached some of my settings but I get the original error that I posted when I test the LDAP lookup for users and groups. Regards, Chris Chris Lang Support Services Advisor Client Services Information Technology Services Phone: +61 3 9919 2735 Fax: +61 3 9919 2785 Mobile: +61 411 259 496 Email: Chris.Lang at vu.edu.au On 24/09/08 12:02 AM, "Miles Leacy" > wrote: One note... You do not need rights to create computer objects in AD if the computer object you're binding to already exists. In this case you just need to have rights to join the domain. 2008/9/23 Ernst, Craig S. > Active Directory can sometimes be tricky depending on how you have yours configured, but I've found ours to very plain fortunately and just basic bindings work. I've attached a screen, if it will go through anyway, of what my settings are minus some actual details. * Need to make sure the account you are using has the proper rights to add computer accounts to the specific container or operational unit you have specified in the Computer OU field. * Need to make sure the server is accessible via the network for AD traffic from where you are imaging. * Can you manually bind a computer with Directory Utility (assuming Leopard) with these settings? * You don't need to fully qualify your username account for the binding, Mac assumes the domain. So you typically don't need DOMAIN\username or username at domain.edu Sorry if I'm not much help. Craig E On 9/23/08 12:25 AM, "Chris Lang" > wrote: Hi All, I am still new to Casper and am trying to get it binding via LDAP to our AD domain...Keep getting the following error: The following error was generated performing the LDAP Lookup: Error performing LDAP Lookup: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece?] Possible Resoution/Cause: The specified account does not exist. I have chatted to our AD admins and have put in settings that they believe will work just wondered if anyone may be able to shed some light. Chris Chris Lang Support Services Advisor Client Services Information Technology Services Phone: +61 3 9919 2735 Fax: +61 3 9919 2785 Mobile: +61 411 259 496 Email: Chris.Lang at vu.edu.au _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ________________________________ _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080923/1a1de19b/attachment-0001.html From Chris.Lang at vu.edu.au Tue Sep 23 22:36:20 2008 From: Chris.Lang at vu.edu.au (Chris Lang) Date: Wed, 24 Sep 2008 15:36:20 +1000 Subject: [Casper] LDAP binding to AD In-Reply-To: <4058FCBF8DBA6646855ABFA27F869E51BC0591994D@EXCHANGE.hopkins.hopkinsschools.org> Message-ID: Hi All, Thanks for all the replies our AD guys here helped out and it is all sorted working a treat. Thanks again for all of your respones. Chris On 24/09/08 11:45 AM, "John Wetter" wrote: > Ok, so do I understand that you are trying to set up the JSS to use the LDAP > settings based off of your AD? > > One thing I immediately see is in your search base between staff and ad, there > are two commas in a row. > > Outside of that, it would probably be best to give support a call and they can > help get you set up within your specific environment. > > -John -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/4cf55609/attachment.htm From Justin.G.Crowe at nasa.gov Wed Sep 24 11:55:45 2008 From: Justin.G.Crowe at nasa.gov (Justin Crowe) Date: Wed, 24 Sep 2008 11:55:45 -0700 Subject: [Casper] Update /usr/sbin/jamf version: 5.11 to 6.01 In-Reply-To: References: Message-ID: <2CB96870-495B-46FE-89E7-6E9CB9463348@nasa.gov> Hello, We had the same problem. I contacted support about it and apparently if you are going over HTTPS 5.11 will not upgrade over HTTPS only HTTP. In our case we had to create a version 6 quickadd package and create a policy. The policy installs the quickadd package and also runs jamf upgrade which will check the server to make sure that it has the correct version. Justin On Sep 17, 2008, at 8:44 PM, Ernst, Craig S. wrote: > Off the top of my head I?m not sure what is stopping you from > downloading the file from the JSS. If support is watching I would > please get in touch with Ben. > > But that?s for sure why they aren?t updating. > > Craig > > > On 9/17/08 10:37 PM, "Ben Greiner" wrote: > > Hi Craig, > > Thanks for your response. The log file doesn't show much, but trying > to upgrade locally does... > > Help-Desk-iMac-Intel:~ fc_agent$ sudo /usr/sbin/jamf upgrade > Password: > Checking current versions... > > There is a problem with your syntax. > > Error: The JSS specified does not contain the proper > files. > Please ensure that it is the latest version. > > Type "jamf help" for more information > > I tested on one remote (Leopard) and one local (Tiger) Mac and got the > same error. Both Macs execute other Policies fine. > > Thanks, > > Ben > Forget Computers > 312 602.5345 > > On Sep 17, 2008, at 12:48 PM, casper-request at list.jamfsoftware.com > wrote: > > > Hi Ben, > > > > Have you checked /var/logs/jamf.log to see if there is anything > > there about the policy you are running? I know that you said it was > > successful, but if you hadn't looked there I still would. > > > > If you are on a machine that reports 5.11 in the JSS and you get to > > a terminal window on one of those machines and do a: /usr/sbin/jamf > > version > > > > Does it agree with the JSS version still being at 5.11? > > > > And finally I'd do a manual upgrade on one of these machines as well > > if the version is out of date to see if you can see something go > > wrong there. Again terminal at the machine: sudo /usr/sbin/jamf > > upgrade > > > > See what happens. I know that I still have machines that have a > > BLANK for the /usr/sbin/jamf version in the JSS...=) Just haven't > > gotten around to that little issue either. > > > > Craig E > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Justin Crowe Engineering Servers and Services Office: 650.604.1997 Justin.G.Crowe at nasa.gov -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/c1a9efda/attachment.htm From swood at integerdallas.com Wed Sep 24 12:00:41 2008 From: swood at integerdallas.com (Steve Wood) Date: Wed, 24 Sep 2008 14:00:41 -0500 Subject: [Casper] HTTP Distribution/Packages Verified In-Reply-To: Message-ID: I just wanted to post back what the fix was to this issue, since it seems most may not know this, or if they did they didn?t suggest it (Rich Dagel was close on this and did suggest it, sort of). You have to make sure that there is a symbolic link in Apache for the share. From jeremymatthews at mac.com Wed Sep 24 14:15:03 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Wed, 24 Sep 2008 17:15:03 -0400 Subject: [Casper] JSS Mobile Message-ID: <71165525-B070-4D90-A08D-D30660F3719C@mac.com> Anyone else able to get it working? I just get blank screens (from each mini-app) after putting in the credentials... Thanks, jeremy From jstrauss at loyolahs.edu Wed Sep 24 14:17:46 2008 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Wed, 24 Sep 2008 14:17:46 -0700 Subject: [Casper] JSS Mobile In-Reply-To: <71165525-B070-4D90-A08D-D30660F3719C@mac.com> Message-ID: Mine works. My server's not available off-site yet, but I'm connecting fine on the local network. On 9/24/08 2:15 PM, "Jeremy Matthews" wrote: Anyone else able to get it working? I just get blank screens (from each mini-app) after putting in the credentials... Thanks, jeremy _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/f2508c6a/attachment.htm From jstrauss at loyolahs.edu Wed Sep 24 14:17:46 2008 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Wed, 24 Sep 2008 14:17:46 -0700 Subject: [Casper] JSS Mobile In-Reply-To: <71165525-B070-4D90-A08D-D30660F3719C@mac.com> Message-ID: Mine works. My server's not available off-site yet, but I'm connecting fine on the local network. On 9/24/08 2:15 PM, "Jeremy Matthews" wrote: Anyone else able to get it working? I just get blank screens (from each mini-app) after putting in the credentials... Thanks, jeremy _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/f2508c6a/attachment-0002.htm From Halvorson.Jason at mayo.edu Wed Sep 24 14:34:47 2008 From: Halvorson.Jason at mayo.edu (Jason Halvorson) Date: Wed, 24 Sep 2008 16:34:47 -0500 Subject: [Casper] JSS Mobile In-Reply-To: Message-ID: Our server is not available outside our firewall. While connected to our intranet, I am able to use the Search feature. I wasn?t able to get any of the functions below the dividing line to work until a few minutes ago. I am not sure what happened, but now all functions are working. It takes a few seconds for the information to be generated and displayed. They all have the same look as using Safari. Jason From: Jeff Strauss Date: Wed, 24 Sep 2008 14:17:46 -0700 To: Jeremy Matthews , "casper at list.jamfsoftware.com" Subject: Re: [Casper] JSS Mobile Mine works. My server?s not available off-site yet, but I?m connecting fine on the local network. On 9/24/08 2:15 PM, "Jeremy Matthews" wrote: > Anyone else able to get it working? > > I just get blank screens (from each mini-app) after putting in the > credentials... > > Thanks, > jeremy > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/0e12e7da/attachment.html From james.partridge at oucs.ox.ac.uk Wed Sep 24 14:47:47 2008 From: james.partridge at oucs.ox.ac.uk (James Partridge) Date: Wed, 24 Sep 2008 22:47:47 +0100 Subject: [Casper] JSS Mobile In-Reply-To: References: Message-ID: <7F0BB79B-AC3C-49EB-90AA-3D3A82BC0124@oucs.ox.ac.uk> It's working well for me from home over VPN. Very impressive, in particular the detailed info screen. That will be invaluable. Thanks James Partridge Sent from my iPod From ERNSTCS at uwec.edu Wed Sep 24 19:43:44 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 24 Sep 2008 21:43:44 -0500 Subject: [Casper] JSS Mobile In-Reply-To: <71165525-B070-4D90-A08D-D30660F3719C@mac.com> Message-ID: Works great for me at home! I like it. =) Craig On 9/24/08 4:15 PM, "Jeremy Matthews" wrote: Anyone else able to get it working? I just get blank screens (from each mini-app) after putting in the credentials... Thanks, jeremy _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080924/29738e49/attachment.html From daniel.farnworth at thecreativepartnership.co.uk Thu Sep 25 03:13:35 2008 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Thu, 25 Sep 2008 11:13:35 +0100 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <76d2eca30809231620x529ae031yc941c00f39dfc6ea@mail.gmail.com> References: <978FD579080259429BE9EC307B0DBF8701C8DB86@scexch01.serinocoyne.local> <978FD579080259429BE9EC307B0DBF8701C8DBC2@scexch01.serinocoyne.local> <76d2eca30809231620x529ae031yc941c00f39dfc6ea@mail.gmail.com> Message-ID: Hi Eris, It sounds like you've managed to get WHD to look directly at the JSS asset DB, is that correct? That would be a huge step forward as obviously it would avoid having to do the manual export/import that has been spoken about in this thread and the past. Could you give us some more detail on how this was done if indeed this is the case? Also I note that you had intended to send on the response you got from WHD support, but I think it got chopped or you forgot, any chance of forwarding on? We like both products and being able to use them more closely together would be a real boon! Cheers Dan On 24 Sep 2008, at 00:20, Eric Anderson wrote: > I have successfully integrated WHD with the the JSS and it's > amazing! For us, this has really filled a need of keeping the WHD > updated and current, plus gave us some extra benefits (see below). > > Great features include: > * A link on every asset record that takes you directly to the > record in JSS > * Automatic updating on any recurring schedule (I set mine to every > 12 hours). > * Automatic client linking between asset and client record in WHD. > * WHD asset records includes a listing of installed apps and printers. > > Nothing bad to report.... My vote would be to go for it! > > Note: I had to call JAMF support to help me setup the correct > access to allow WHD to contact the MySQL database of the Casper Suite. > > Regarding your concern with asset numbers, here's the response I > got from WHD support: I have modified the Casper plugin to use the > Asset Tag as the asset number, if available. If none is provided, > it reverts to serial number, MAC address, or JSS ID, in that order. > > Eric Anderson > Director of Information Technology > Archbishop Mitty High School > 408-342-4240 (Direct) > > On Tue, Sep 23, 2008 at 11:26 AM, Justin L. Stanford > wrote: > > The new WHD version v9.16, which I am not yet running, did > implement ITIL-CMDB. Here is a detailed feature list of those and > all other features: > > http://www.webhelpdesk.com/feature-detailed- > checklist.html#Asset_Management_CMDB > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com [mailto:casper- > bounces at list.jamfsoftware.com] On Behalf Of Brenner, John > Sent: Tuesday, September 23, 2008 2:18 PM > To: casper at list.jamfsoftware.com > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > Does WHD have a change management process built-in? > > > On 9/23/08 1:10 PM, "Justin L. Stanford" > > wrote: > > > Yes, that was our hold up as well. I now have the numbered asset > tags and we > > will be rolling those out to all machines and then inputting the > asset ID#'s > > into casper. Once complete we will pull everything into WHD. > > > > -Justin > > > > -----Original Message----- > > From: casper-bounces at list.jamfsoftware.com > > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse > Almanrode > > Sent: Tuesday, September 23, 2008 2:08 PM > > To: casper at list.jamfsoftware.com > > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > > > I have played with the "Export to WHD" report but have not > imported it into > > our instance of WHD. The export feature works great and I am > sure the > > import would too. I just need to get all my asset number into > Casper before > > performing an import into WHD. > > > > > > On 9/23/08 12:01 PM, "Justin L. Stanford" > > > wrote: > > > >> We have both products and we are working towards integrating them, > >> although we have not yet fully done so. We did have the JAMF > technician > >> play around with it a bit and found that there is a built in > inventory > >> report in Casper that must be unhidden/activated. This report > exports > >> to CSV, which is then easily imported into Webhelpdesk through > their web > >> interface - so at first glance it is an easy but manual process > although > >> I suppose that this could be made more automatic if you had the > time to > >> do so. I will probably keep it manual and import once per week > or two > >> unless we have a big influx of hardware that should be brought > across. > >> > >> It looks like a good combo to us- we are happy with both > products and > >> both vendors have told us it is not only doable but that other > companies > >> are doing it. We've also been impressed with the level of > support from > >> both vendors so I feel confident that if we need some assistance > we can > >> get it. > >> > >> Having the ability to tie the asset to the helpdesk ticket will > be very > >> helpful to us so we are looking forward to implementation. > >> > >> > >> Justin > >> > >> -----Original Message----- > >> From: casper-bounces at list.jamfsoftware.com > >> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy > >> Matthews > >> Sent: Tuesday, September 23, 2008 1:49 PM > >> To: casper at list.jamfsoftware.com > >> Subject: [Casper] WebHelpDesk/Casper Integration > >> > >> Anyone used this combo for asset discovery? > >> > >> The good? > >> The bad? > >> > >> Thanks, > >> jeremy > >> _______________________________________________ > >> Casper mailing list > >> Casper at list.jamfsoftware.com > >> http://list.jamfsoftware.com/mailman/listinfo/casper > >> -- _____________________________________________________ > >> > >> This email is intended only for the person to which it is > addressed and > >> contains confidential information. If you have received this > email in error, > >> please delete the email and immediately notify us at (212) > 626-2700, or by > >> sending an email to support at serinocoyne.com. Thank You. > >> > >> _______________________________________________ > >> Casper mailing list > >> Casper at list.jamfsoftware.com > >> http://list.jamfsoftware.com/mailman/listinfo/casper > > > > > > > > ------ > > Jesse Almanrode > > ?Sr. Systems Specialist? > > MIS Technical Services > > Cabela?s Inc. > > 308-255-2625 > > jhalmanr at cabelas.com > > > > > > _______________________________________________ > > Casper mailing list > > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > -- _____________________________________________________ > > > > This email is intended only for the person to which it is > addressed and > > contains confidential information. If you have received this > email in error, > > please delete the email and immediately notify us at (212) > 626-2700, or by > > sending an email to support at serinocoyne.com. Thank You. > > > > _______________________________________________ > > Casper mailing list > > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > > John Brenner | Merrill Corporation | IOG IT | > 651-632-4072 > > > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed > and contains confidential information. If you have received this > email in error, please delete the email and immediately notify us > at (212) 626-2700, or by sending an email to > support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From Justin.Stanford at serinocoyne.com Thu Sep 25 05:54:16 2008 From: Justin.Stanford at serinocoyne.com (Justin L. Stanford) Date: Thu, 25 Sep 2008 08:54:16 -0400 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: References: <978FD579080259429BE9EC307B0DBF8701C8DB86@scexch01.serinocoyne.local><978FD579080259429BE9EC307B0DBF8701C8DBC2@scexch01.serinocoyne.local><76d2eca30809231620x529ae031yc941c00f39dfc6ea@mail.gmail.com> Message-ID: <978FD579080259429BE9EC307B0DBF8701C8E4C7@scexch01.serinocoyne.local> Daniel- I just upgraded my WHD to v9.1.6, and found the newly implemented ability to create a "connection" within WHD to Casper (as well as Apple Remote Desktop and LanREV). As you can see from the screenshot, you can set this to auto-sync on a pre-defined schedule. I'm looking forward to implementing this. http://img146.imageshack.us/my.php?image=screenshotjstanfordwo1.jpg Thanks, Justin -----Original Message----- From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Daniel Farnworth Sent: Thursday, September 25, 2008 6:14 AM To: Eric Anderson Cc: casper at list.jamfsoftware.com Subject: Re: [Casper] WebHelpDesk/Casper Integration Hi Eris, It sounds like you've managed to get WHD to look directly at the JSS asset DB, is that correct? That would be a huge step forward as obviously it would avoid having to do the manual export/import that has been spoken about in this thread and the past. Could you give us some more detail on how this was done if indeed this is the case? Also I note that you had intended to send on the response you got from WHD support, but I think it got chopped or you forgot, any chance of forwarding on? We like both products and being able to use them more closely together would be a real boon! Cheers Dan On 24 Sep 2008, at 00:20, Eric Anderson wrote: > I have successfully integrated WHD with the the JSS and it's > amazing! For us, this has really filled a need of keeping the WHD > updated and current, plus gave us some extra benefits (see below). > > Great features include: > * A link on every asset record that takes you directly to the > record in JSS > * Automatic updating on any recurring schedule (I set mine to every > 12 hours). > * Automatic client linking between asset and client record in WHD. > * WHD asset records includes a listing of installed apps and printers. > > Nothing bad to report.... My vote would be to go for it! > > Note: I had to call JAMF support to help me setup the correct > access to allow WHD to contact the MySQL database of the Casper Suite. > > Regarding your concern with asset numbers, here's the response I > got from WHD support: I have modified the Casper plugin to use the > Asset Tag as the asset number, if available. If none is provided, > it reverts to serial number, MAC address, or JSS ID, in that order. > > Eric Anderson > Director of Information Technology > Archbishop Mitty High School > 408-342-4240 (Direct) > > On Tue, Sep 23, 2008 at 11:26 AM, Justin L. Stanford > wrote: > > The new WHD version v9.16, which I am not yet running, did > implement ITIL-CMDB. Here is a detailed feature list of those and > all other features: > > http://www.webhelpdesk.com/feature-detailed- > checklist.html#Asset_Management_CMDB > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com [mailto:casper- > bounces at list.jamfsoftware.com] On Behalf Of Brenner, John > Sent: Tuesday, September 23, 2008 2:18 PM > To: casper at list.jamfsoftware.com > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > Does WHD have a change management process built-in? > > > On 9/23/08 1:10 PM, "Justin L. Stanford" > > wrote: > > > Yes, that was our hold up as well. I now have the numbered asset > tags and we > > will be rolling those out to all machines and then inputting the > asset ID#'s > > into casper. Once complete we will pull everything into WHD. > > > > -Justin > > > > -----Original Message----- > > From: casper-bounces at list.jamfsoftware.com > > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse > Almanrode > > Sent: Tuesday, September 23, 2008 2:08 PM > > To: casper at list.jamfsoftware.com > > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > > > I have played with the "Export to WHD" report but have not > imported it into > > our instance of WHD. The export feature works great and I am > sure the > > import would too. I just need to get all my asset number into > Casper before > > performing an import into WHD. > > > > > > On 9/23/08 12:01 PM, "Justin L. Stanford" > > > wrote: > > > >> We have both products and we are working towards integrating them, > >> although we have not yet fully done so. We did have the JAMF > technician > >> play around with it a bit and found that there is a built in > inventory > >> report in Casper that must be unhidden/activated. This report > exports > >> to CSV, which is then easily imported into Webhelpdesk through > their web > >> interface - so at first glance it is an easy but manual process > although > >> I suppose that this could be made more automatic if you had the > time to > >> do so. I will probably keep it manual and import once per week > or two > >> unless we have a big influx of hardware that should be brought > across. > >> > >> It looks like a good combo to us- we are happy with both > products and > >> both vendors have told us it is not only doable but that other > companies > >> are doing it. We've also been impressed with the level of > support from > >> both vendors so I feel confident that if we need some assistance > we can > >> get it. > >> > >> Having the ability to tie the asset to the helpdesk ticket will > be very > >> helpful to us so we are looking forward to implementation. > >> > >> > >> Justin > >> > >> -----Original Message----- > >> From: casper-bounces at list.jamfsoftware.com > >> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy > >> Matthews > >> Sent: Tuesday, September 23, 2008 1:49 PM > >> To: casper at list.jamfsoftware.com > >> Subject: [Casper] WebHelpDesk/Casper Integration > >> > >> Anyone used this combo for asset discovery? > >> > >> The good? > >> The bad? > >> > >> Thanks, > >> jeremy > >> _______________________________________________ > >> Casper mailing list > >> Casper at list.jamfsoftware.com > >> http://list.jamfsoftware.com/mailman/listinfo/casper > >> -- _____________________________________________________ > >> > >> This email is intended only for the person to which it is > addressed and > >> contains confidential information. If you have received this > email in error, > >> please delete the email and immediately notify us at (212) > 626-2700, or by > >> sending an email to support at serinocoyne.com. Thank You. > >> > >> _______________________________________________ > >> Casper mailing list > >> Casper at list.jamfsoftware.com > >> http://list.jamfsoftware.com/mailman/listinfo/casper > > > > > > > > ------ > > Jesse Almanrode > > ?Sr. Systems Specialist? > > MIS Technical Services > > Cabela?s Inc. > > 308-255-2625 > > jhalmanr at cabelas.com > > > > > > _______________________________________________ > > Casper mailing list > > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > -- _____________________________________________________ > > > > This email is intended only for the person to which it is > addressed and > > contains confidential information. If you have received this > email in error, > > please delete the email and immediately notify us at (212) > 626-2700, or by > > sending an email to support at serinocoyne.com. Thank You. > > > > _______________________________________________ > > Casper mailing list > > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > > John Brenner | Merrill Corporation | IOG IT | > 651-632-4072 > > > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed > and contains confidential information. If you have received this > email in error, please delete the email and immediately notify us > at (212) 626-2700, or by sending an email to > support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- _____________________________________________________ This email is intended only for the person to which it is addressed and contains confidential information. If you have received this email in error, please delete the email and immediately notify us at (212) 626-2700, or by sending an email to support at serinocoyne.com. Thank You. From Jesse.Almanrode at cabelas.com Thu Sep 25 06:25:20 2008 From: Jesse.Almanrode at cabelas.com (Jesse Almanrode) Date: Thu, 25 Sep 2008 07:25:20 -0600 Subject: [Casper] Curious Message-ID: Has anyone else received the error ?the package does not contain a valid index.bom file? when attempting to install a pkg over http in version 6.01? I have been getting this since our upgrade to version 6 of the Casper suite and have yet to figure out what it is asking for. As far as I can tell package maker only creates an index.bom file with an mpkg not a standard pkg. ------ Jesse Almanrode ?Sr. Systems Specialist? MIS Technical Services Cabela?s Inc. 308-255-2625 jhalmanr at cabelas.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080925/0430ceb3/attachment.html From daniel.farnworth at thecreativepartnership.co.uk Thu Sep 25 07:00:58 2008 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Thu, 25 Sep 2008 15:00:58 +0100 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <978FD579080259429BE9EC307B0DBF8701C8E4C7@scexch01.serinocoyne.local> References: <978FD579080259429BE9EC307B0DBF8701C8DB86@scexch01.serinocoyne.local><978FD579080259429BE9EC307B0DBF8701C8DBC2@scexch01.serinocoyne.local><76d2eca30809231620x529ae031yc941c00f39dfc6ea@mail.gmail.com> <978FD579080259429BE9EC307B0DBF8701C8E4C7@scexch01.serinocoyne.local> Message-ID: <8B47841D-9D5C-4905-83F9-27CC777D93C4@thecreativepartnership.co.uk> Ho hoo! Now I'm quite excited. I didn't realise that this had been added (we haven't upgraded for ages). Does anyone know how well this works? On 25 Sep 2008, at 13:54, Justin L. Stanford wrote: > Daniel- > > I just upgraded my WHD to v9.1.6, and found the newly implemented > ability to create a "connection" within WHD to Casper (as well as > Apple Remote Desktop and LanREV). As you can see from the > screenshot, you can set this to auto-sync on a pre-defined > schedule. I'm looking forward to implementing this. > > http://img146.imageshack.us/my.php?image=screenshotjstanfordwo1.jpg > > > Thanks, > > Justin > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com [mailto:casper- > bounces at list.jamfsoftware.com] On Behalf Of Daniel Farnworth > Sent: Thursday, September 25, 2008 6:14 AM > To: Eric Anderson > Cc: casper at list.jamfsoftware.com > Subject: Re: [Casper] WebHelpDesk/Casper Integration > > Hi Eris, > > It sounds like you've managed to get WHD to look directly at the JSS > asset DB, is that correct? That would be a huge step forward as > obviously it would avoid having to do the manual export/import that > has been spoken about in this thread and the past. > > Could you give us some more detail on how this was done if indeed > this is the case? > > Also I note that you had intended to send on the response you got > from WHD support, but I think it got chopped or you forgot, any > chance of forwarding on? > > We like both products and being able to use them more closely > together would be a real boon! > > Cheers > Dan > > On 24 Sep 2008, at 00:20, Eric Anderson wrote: > >> I have successfully integrated WHD with the the JSS and it's >> amazing! For us, this has really filled a need of keeping the WHD >> updated and current, plus gave us some extra benefits (see below). >> >> Great features include: >> * A link on every asset record that takes you directly to the >> record in JSS >> * Automatic updating on any recurring schedule (I set mine to every >> 12 hours). >> * Automatic client linking between asset and client record in WHD. >> * WHD asset records includes a listing of installed apps and >> printers. >> >> Nothing bad to report.... My vote would be to go for it! >> >> Note: I had to call JAMF support to help me setup the correct >> access to allow WHD to contact the MySQL database of the Casper >> Suite. >> >> Regarding your concern with asset numbers, here's the response I >> got from WHD support: I have modified the Casper plugin to use the >> Asset Tag as the asset number, if available. If none is provided, >> it reverts to serial number, MAC address, or JSS ID, in that order. >> >> Eric Anderson >> Director of Information Technology >> Archbishop Mitty High School >> 408-342-4240 (Direct) >> >> On Tue, Sep 23, 2008 at 11:26 AM, Justin L. Stanford >> wrote: >> >> The new WHD version v9.16, which I am not yet running, did >> implement ITIL-CMDB. Here is a detailed feature list of those and >> all other features: >> >> http://www.webhelpdesk.com/feature-detailed- >> checklist.html#Asset_Management_CMDB >> >> -----Original Message----- >> From: casper-bounces at list.jamfsoftware.com [mailto:casper- >> bounces at list.jamfsoftware.com] On Behalf Of Brenner, John >> Sent: Tuesday, September 23, 2008 2:18 PM >> To: casper at list.jamfsoftware.com >> Subject: Re: [Casper] WebHelpDesk/Casper Integration >> >> Does WHD have a change management process built-in? >> >> >> On 9/23/08 1:10 PM, "Justin L. Stanford" >> >> wrote: >> >>> Yes, that was our hold up as well. I now have the numbered asset >> tags and we >>> will be rolling those out to all machines and then inputting the >> asset ID#'s >>> into casper. Once complete we will pull everything into WHD. >>> >>> -Justin >>> >>> -----Original Message----- >>> From: casper-bounces at list.jamfsoftware.com >>> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jesse >> Almanrode >>> Sent: Tuesday, September 23, 2008 2:08 PM >>> To: casper at list.jamfsoftware.com >>> Subject: Re: [Casper] WebHelpDesk/Casper Integration >>> >>> I have played with the "Export to WHD" report but have not >> imported it into >>> our instance of WHD. The export feature works great and I am >> sure the >>> import would too. I just need to get all my asset number into >> Casper before >>> performing an import into WHD. >>> >>> >>> On 9/23/08 12:01 PM, "Justin L. Stanford" >> >>> wrote: >>> >>>> We have both products and we are working towards integrating them, >>>> although we have not yet fully done so. We did have the JAMF >> technician >>>> play around with it a bit and found that there is a built in >> inventory >>>> report in Casper that must be unhidden/activated. This report >> exports >>>> to CSV, which is then easily imported into Webhelpdesk through >> their web >>>> interface - so at first glance it is an easy but manual process >> although >>>> I suppose that this could be made more automatic if you had the >> time to >>>> do so. I will probably keep it manual and import once per week >> or two >>>> unless we have a big influx of hardware that should be brought >> across. >>>> >>>> It looks like a good combo to us- we are happy with both >> products and >>>> both vendors have told us it is not only doable but that other >> companies >>>> are doing it. We've also been impressed with the level of >> support from >>>> both vendors so I feel confident that if we need some assistance >> we can >>>> get it. >>>> >>>> Having the ability to tie the asset to the helpdesk ticket will >> be very >>>> helpful to us so we are looking forward to implementation. >>>> >>>> >>>> Justin >>>> >>>> -----Original Message----- >>>> From: casper-bounces at list.jamfsoftware.com >>>> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeremy >>>> Matthews >>>> Sent: Tuesday, September 23, 2008 1:49 PM >>>> To: casper at list.jamfsoftware.com >>>> Subject: [Casper] WebHelpDesk/Casper Integration >>>> >>>> Anyone used this combo for asset discovery? >>>> >>>> The good? >>>> The bad? >>>> >>>> Thanks, >>>> jeremy >>>> _______________________________________________ >>>> Casper mailing list >>>> Casper at list.jamfsoftware.com >>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>>> -- _____________________________________________________ >>>> >>>> This email is intended only for the person to which it is >> addressed and >>>> contains confidential information. If you have received this >> email in error, >>>> please delete the email and immediately notify us at (212) >> 626-2700, or by >>>> sending an email to support at serinocoyne.com. Thank You. >>>> >>>> _______________________________________________ >>>> Casper mailing list >>>> Casper at list.jamfsoftware.com >>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>> >>> >>> >>> ------ >>> Jesse Almanrode >>> ?Sr. Systems Specialist? >>> MIS Technical Services >>> Cabela?s Inc. >>> 308-255-2625 >>> jhalmanr at cabelas.com >>> >>> >>> _______________________________________________ >>> Casper mailing list >>> Casper at list.jamfsoftware.com >>> http://list.jamfsoftware.com/mailman/listinfo/casper >>> -- _____________________________________________________ >>> >>> This email is intended only for the person to which it is >> addressed and >>> contains confidential information. If you have received this >> email in error, >>> please delete the email and immediately notify us at (212) >> 626-2700, or by >>> sending an email to support at serinocoyne.com. Thank You. >>> >>> _______________________________________________ >>> Casper mailing list >>> Casper at list.jamfsoftware.com >>> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> >> John Brenner | Merrill Corporation | IOG IT | >> 651-632-4072 >> >> >> >> >> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> -- _____________________________________________________ >> >> This email is intended only for the person to which it is addressed >> and contains confidential information. If you have received this >> email in error, please delete the email and immediately notify us >> at (212) 626-2700, or by sending an email to >> support at serinocoyne.com. Thank You. >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > -- > Daniel Farnworth > IT Manager > The Creative Partnership > daniel.farnworth at thecreativepartnership.co.uk > > http://www.thecreativepartnership.co.uk > Tel: +44 (0)20 7439 7762 > Fax: +44 (0)20 7437 1467 > > PGP Public Key available > > > > > > > The information contained in this communication is intended solely > for the use of the individual or entity to whom it is addressed and > others authorised to receive it. It may contain confidential or > legally privileged information. If you are not the intended > recipient you are hereby notified that any disclosure, copying, > distribution or taking any action in reliance on the contents of > this information is strictly prohibited and may be unlawful. If you > have received this communication in error, please notify > postmaster at thecreativepartnership.co.uk immediately and then delete > this email from your system. Any views or opinions presented in > this email are solely those of the author and do not necessarily > represent those of The Creative Partnership. The Creative > Partnership has taken every reasonable precaution to ensure that > any attachment to this e-mail has been swept for viruses. However, > The Creative Partnership cannot accept liability for any damage > sustained as a result of software viruses and would advise that you > carry out your own virus checks before opening any attachment. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -- _____________________________________________________ > > This email is intended only for the person to which it is addressed > and contains confidential information. If you have received this > email in error, please delete the email and immediately notify us > at (212) 626-2700, or by sending an email to > support at serinocoyne.com. Thank You. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From jeremymatthews at mac.com Thu Sep 25 07:06:19 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Thu, 25 Sep 2008 10:06:19 -0400 Subject: [Casper] WebHelpDesk/Casper Integration (WORKING) Message-ID: <09809CA9-D053-4436-A816-AAA4BC23AEB2@mac.com> With these instructions: http://jamfsoftware.com/kb/article.php?id=022 We were able to get our copy of WHD (9.1.5/6) working with HelpDesk - no more importing!!! Only caveat is that helpdesk appears to map some asset info automatically, and cannot (yet) be controlled....so make sure you test with a SMALL number of machines prior to syncing...so we setup a test casper instance with just 3 macs. The sync process worked beautifully, except that it stomped all over our asset numbers, created new models/ types for us (which we didn't want), etc. So...works great...BIG plus with both casper and helpdesk...but TEST TEST TEST! -j From daniel.farnworth at thecreativepartnership.co.uk Thu Sep 25 07:57:06 2008 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Thu, 25 Sep 2008 15:57:06 +0100 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <09809CA9-D053-4436-A816-AAA4BC23AEB2@mac.com> References: <09809CA9-D053-4436-A816-AAA4BC23AEB2@mac.com> Message-ID: Hi Jeremy, Thanks for posting back with this info, it'll come in very handy. Out of curiosity, when you say it 'stomped' all over your asset numbers, are you saying it messed up the numbers it had just pulled in from Casper? Cheers Dan On 25 Sep 2008, at 15:06, Jeremy Matthews wrote: > With these instructions: > http://jamfsoftware.com/kb/article.php?id=022 > > We were able to get our copy of WHD (9.1.5/6) working with HelpDesk - > no more importing!!! > > Only caveat is that helpdesk appears to map some asset info > automatically, and cannot (yet) be controlled....so make sure you test > with a SMALL number of machines prior to syncing...so we setup a test > casper instance with just 3 macs. The sync process worked beautifully, > except that it stomped all over our asset numbers, created new models/ > types for us (which we didn't want), etc. > > So...works great...BIG plus with both casper and helpdesk...but TEST > TEST TEST! > > -j > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From jeremymatthews at mac.com Thu Sep 25 08:02:37 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Thu, 25 Sep 2008 11:02:37 -0400 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: References: <09809CA9-D053-4436-A816-AAA4BC23AEB2@mac.com> Message-ID: I mean, we're using WHD's default Asset number for our assets - so the first created is asset "1", second is "2", etc. When we sync whd with casper, it sets the whd asset number as the assets' serial number instead. And then, we have specifically created categories for our hardware, and it will create its own if it doesn't match. Thanks, jeremy On Sep 25, 2008, at 10:57 AM, Daniel Farnworth wrote: > Hi Jeremy, > > Thanks for posting back with this info, it'll come in very handy. > > Out of curiosity, when you say it 'stomped' all over your asset > numbers, are you saying it messed up the numbers it had just pulled > in from Casper? > > Cheers > Dan > > On 25 Sep 2008, at 15:06, Jeremy Matthews wrote: > >> With these instructions: >> http://jamfsoftware.com/kb/article.php?id=022 >> >> We were able to get our copy of WHD (9.1.5/6) working with HelpDesk - >> no more importing!!! >> >> Only caveat is that helpdesk appears to map some asset info >> automatically, and cannot (yet) be controlled....so make sure you >> test >> with a SMALL number of machines prior to syncing...so we setup a test >> casper instance with just 3 macs. The sync process worked >> beautifully, >> except that it stomped all over our asset numbers, created new >> models/ >> types for us (which we didn't want), etc. >> >> So...works great...BIG plus with both casper and helpdesk...but TEST >> TEST TEST! >> >> -j >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > -- > Daniel Farnworth > IT Manager > The Creative Partnership > daniel.farnworth at thecreativepartnership.co.uk > > http://www.thecreativepartnership.co.uk > Tel: +44 (0)20 7439 7762 > Fax: +44 (0)20 7437 1467 > > PGP Public Key available > > > > > > > The information contained in this communication is intended solely > for the use of the individual or entity to whom it is addressed and > others authorised to receive it. It may contain confidential or > legally privileged information. If you are not the intended > recipient you are hereby notified that any disclosure, copying, > distribution or taking any action in reliance on the contents of > this information is strictly prohibited and may be unlawful. If you > have received this communication in error, please notify postmaster at thecreativepartnership.co.uk > immediately and then delete this email from your system. Any views > or opinions presented in this email are solely those of the author > and do not necessarily represent those of The Creative Partnership. > The Creative Partnership has taken every reasonable precaution to > ensure that any attachment to this e-mail has been swept for > viruses. However, The Creative Partnership cannot accept liability > for any damage sustained as a result of software viruses and would > advise that you carry out your own virus checks before opening any > attachment. > From daniel.farnworth at thecreativepartnership.co.uk Thu Sep 25 09:51:23 2008 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Thu, 25 Sep 2008 17:51:23 +0100 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: References: <09809CA9-D053-4436-A816-AAA4BC23AEB2@mac.com> Message-ID: <9DEB3CE9-98D7-40B6-965B-40A9458B5B1B@thecreativepartnership.co.uk> Ah, okay. I'd make the assumption that the asset number problem would be something we can fix with the correct mappings so that we can overwrite WHD's with Casper's being that we currently have no assets in WHD. Would this tally with what you've seen? On 25 Sep 2008, at 16:02, Jeremy Matthews wrote: > I mean, we're using WHD's default Asset number for our assets - so > the first created is asset "1", second is "2", etc. > When we sync whd with casper, it sets the whd asset number as the > assets' serial number instead. > > And then, we have specifically created categories for our hardware, > and it will create its own if it doesn't match. > > Thanks, > jeremy > > On Sep 25, 2008, at 10:57 AM, Daniel Farnworth wrote: > >> Hi Jeremy, >> >> Thanks for posting back with this info, it'll come in very handy. >> >> Out of curiosity, when you say it 'stomped' all over your asset >> numbers, are you saying it messed up the numbers it had just pulled >> in from Casper? >> >> Cheers >> Dan >> >> On 25 Sep 2008, at 15:06, Jeremy Matthews wrote: >> >>> With these instructions: >>> http://jamfsoftware.com/kb/article.php?id=022 >>> >>> We were able to get our copy of WHD (9.1.5/6) working with >>> HelpDesk - >>> no more importing!!! >>> >>> Only caveat is that helpdesk appears to map some asset info >>> automatically, and cannot (yet) be controlled....so make sure you >>> test >>> with a SMALL number of machines prior to syncing...so we setup a >>> test >>> casper instance with just 3 macs. The sync process worked >>> beautifully, >>> except that it stomped all over our asset numbers, created new >>> models/ >>> types for us (which we didn't want), etc. >>> >>> So...works great...BIG plus with both casper and helpdesk...but TEST >>> TEST TEST! >>> >>> -j >>> _______________________________________________ >>> Casper mailing list >>> Casper at list.jamfsoftware.com >>> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> -- >> Daniel Farnworth >> IT Manager >> The Creative Partnership >> daniel.farnworth at thecreativepartnership.co.uk >> >> http://www.thecreativepartnership.co.uk >> Tel: +44 (0)20 7439 7762 >> Fax: +44 (0)20 7437 1467 >> >> PGP Public Key available >> >> >> >> >> >> >> The information contained in this communication is intended solely >> for the use of the individual or entity to whom it is addressed >> and others authorised to receive it. It may contain confidential >> or legally privileged information. If you are not the intended >> recipient you are hereby notified that any disclosure, copying, >> distribution or taking any action in reliance on the contents of >> this information is strictly prohibited and may be unlawful. If >> you have received this communication in error, please notify >> postmaster at thecreativepartnership.co.uk immediately and then >> delete this email from your system. Any views or opinions >> presented in this email are solely those of the author and do not >> necessarily represent those of The Creative Partnership. The >> Creative Partnership has taken every reasonable precaution to >> ensure that any attachment to this e-mail has been swept for >> viruses. However, The Creative Partnership cannot accept liability >> for any damage sustained as a result of software viruses and would >> advise that you carry out your own virus checks before opening any >> attachment. >> > -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From jeremymatthews at mac.com Thu Sep 25 10:22:48 2008 From: jeremymatthews at mac.com (Jeremy Matthews) Date: Thu, 25 Sep 2008 13:22:48 -0400 Subject: [Casper] WebHelpDesk/Casper Integration In-Reply-To: <9DEB3CE9-98D7-40B6-965B-40A9458B5B1B@thecreativepartnership.co.uk> References: <09809CA9-D053-4436-A816-AAA4BC23AEB2@mac.com> <9DEB3CE9-98D7-40B6-965B-40A9458B5B1B@thecreativepartnership.co.uk> Message-ID: <179152F0-4BE6-4DD0-BD60-58F5B3E4D542@mac.com> It just depends on if that asset number system whd has (by default) is something important to you. Additionally, it depends on if you want your assets structured a certain way in whd (Vendors, Models, etc). For us thats a big deal - so we would have to re-edit everything by hand, and then if you choose to have WHD auto-sync with Casper regularly...it will continue to occur. Lastly, you can tell WHD to map certain casper values, and others you have no say in (such as the asset number, model type, etc). Thanks, j On Sep 25, 2008, at 12:51 PM, Daniel Farnworth wrote: > Ah, okay. I'd make the assumption that the asset number problem would > be something we can fix with the correct mappings so that we can > overwrite WHD's with Casper's being that we currently have no assets > in WHD. Would this tally with what you've seen? > > On 25 Sep 2008, at 16:02, Jeremy Matthews wrote: > >> I mean, we're using WHD's default Asset number for our assets - so >> the first created is asset "1", second is "2", etc. >> When we sync whd with casper, it sets the whd asset number as the >> assets' serial number instead. >> >> And then, we have specifically created categories for our hardware, >> and it will create its own if it doesn't match. >> >> Thanks, >> jeremy >> >> On Sep 25, 2008, at 10:57 AM, Daniel Farnworth wrote: >> >>> Hi Jeremy, >>> >>> Thanks for posting back with this info, it'll come in very handy. >>> >>> Out of curiosity, when you say it 'stomped' all over your asset >>> numbers, are you saying it messed up the numbers it had just pulled >>> in from Casper? >>> >>> Cheers >>> Dan >>> >>> On 25 Sep 2008, at 15:06, Jeremy Matthews wrote: >>> >>>> With these instructions: >>>> http://jamfsoftware.com/kb/article.php?id=022 >>>> >>>> We were able to get our copy of WHD (9.1.5/6) working with >>>> HelpDesk - >>>> no more importing!!! >>>> >>>> Only caveat is that helpdesk appears to map some asset info >>>> automatically, and cannot (yet) be controlled....so make sure you >>>> test >>>> with a SMALL number of machines prior to syncing...so we setup a >>>> test >>>> casper instance with just 3 macs. The sync process worked >>>> beautifully, >>>> except that it stomped all over our asset numbers, created new >>>> models/ >>>> types for us (which we didn't want), etc. >>>> >>>> So...works great...BIG plus with both casper and helpdesk...but >>>> TEST >>>> TEST TEST! >>>> >>>> -j >>>> _______________________________________________ >>>> Casper mailing list >>>> Casper at list.jamfsoftware.com >>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>> >>> -- >>> Daniel Farnworth >>> IT Manager >>> The Creative Partnership >>> daniel.farnworth at thecreativepartnership.co.uk >>> >>> http://www.thecreativepartnership.co.uk >>> Tel: +44 (0)20 7439 7762 >>> Fax: +44 (0)20 7437 1467 >>> >>> PGP Public Key available >>> >>> >>> >>> >>> >>> >>> The information contained in this communication is intended solely >>> for the use of the individual or entity to whom it is addressed >>> and others authorised to receive it. It may contain confidential >>> or legally privileged information. If you are not the intended >>> recipient you are hereby notified that any disclosure, copying, >>> distribution or taking any action in reliance on the contents of >>> this information is strictly prohibited and may be unlawful. If >>> you have received this communication in error, please notify >>> postmaster at thecreativepartnership.co.uk immediately and then >>> delete this email from your system. Any views or opinions >>> presented in this email are solely those of the author and do not >>> necessarily represent those of The Creative Partnership. The >>> Creative Partnership has taken every reasonable precaution to >>> ensure that any attachment to this e-mail has been swept for >>> viruses. However, The Creative Partnership cannot accept liability >>> for any damage sustained as a result of software viruses and would >>> advise that you carry out your own virus checks before opening any >>> attachment. >>> >> > > -- > Daniel Farnworth > IT Manager > The Creative Partnership > daniel.farnworth at thecreativepartnership.co.uk > > http://www.thecreativepartnership.co.uk > Tel: +44 (0)20 7439 7762 > Fax: +44 (0)20 7437 1467 > > PGP Public Key available > > > > > > > The information contained in this communication is intended solely > for the use of the individual or entity to whom it is addressed and > others authorised to receive it. It may contain confidential or > legally privileged information. If you are not the intended > recipient you are hereby notified that any disclosure, copying, > distribution or taking any action in reliance on the contents of > this information is strictly prohibited and may be unlawful. If you > have received this communication in error, please notify postmaster at thecreativepartnership.co.uk > immediately and then delete this email from your system. Any views > or opinions presented in this email are solely those of the author > and do not necessarily represent those of The Creative Partnership. > The Creative Partnership has taken every reasonable precaution to > ensure that any attachment to this e-mail has been swept for > viruses. However, The Creative Partnership cannot accept liability > for any damage sustained as a result of software viruses and would > advise that you carry out your own virus checks before opening any > attachment. > From clinton.blackmore at westwind.ab.ca Thu Sep 25 15:24:05 2008 From: clinton.blackmore at westwind.ab.ca (Clinton Blackmore) Date: Thu, 25 Sep 2008 16:24:05 -0600 Subject: [Casper] Curious In-Reply-To: References: Message-ID: I was just diagnosing the same problem myself. It turns out that if you run Casper Admin, it will tell you some of your files do not contain a bill of materials file, and it is needed for HTTP distribution. It will then offer to create them for you. Hope that works for you (and for us, for that matter). Clinton Blackmore On 25-Sep-08, at 7:25 AM, Jesse Almanrode wrote: > Has anyone else received the error ?the package does not contain a > valid index.bom file? when attempting to install a pkg over http in > version 6.01? > > I have been getting this since our upgrade to version 6 of the > Casper suite and have yet to figure out what it is asking for. As > far as I can tell package maker only creates an index.bom file with > an mpkg not a standard pkg. > > > > ------ > Jesse Almanrode > ?Sr. Systems Specialist? > MIS Technical Services > Cabela?s Inc. > 308-255-2625 > jhalmanr at cabelas.com > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080925/3a62f0ca/attachment.html From ERNSTCS at uwec.edu Fri Sep 26 07:37:10 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Fri, 26 Sep 2008 09:37:10 -0500 Subject: [Casper] Script Help: Logged On user Message-ID: This is the dumbest thing, but I need some help with some scripting if possible. I have a policy that calls a shell script that's already local on the box (why it has to be local I won't get into here) when a particular set of users logs on as defined in the policy. So the advanced tab has a command for '/bin/sh /some/file/ondisk.sh' What I need it to do is copy a file also local on the machine to the Desktop of the user that just logged on. I can't just use username=$(whoami) because the policy calls the script as root, and it shouldn't copy to root of course. Can someone help? Let me know if you need more clarification. I'm sure this should be the simplest thing ever for me to do, but for the life of me... Thanks, Craig Ernst Systems Management & Configuration ---------------------------------- University of Wisconsin-Eau Claire Learning & Technology Services 105 Garfield Ave Eau Claire, WI 54701 Phone: (715) 836-3639 Fax: (715) 836-6001 ---------------------------------- ernstcs at uwec.edu From james.burnett at greyeu.com Fri Sep 26 08:01:30 2008 From: james.burnett at greyeu.com (Burnett, James (GCG IT)) Date: Fri, 26 Sep 2008 16:01:30 +0100 Subject: [Casper] Active Directory and Recon Inventory Message-ID: Hi all We currently are getting all of our Mac and PC running recon without problem. However I am wanting to get a username against our PC assets that show up in the inventory. Has anyone done this or have any ideas how to go about it? Appreciate it. James Grey Communications Group Limited Registered No. 1795794, Registered in England Registered Office The Johnson Building, 77 Hatton Garden, London, EC1N 8JS VAT Number GB 404 6245 78 CONFIDENTIALITY The information contained in this communication may contain confidential, privileged and copyright information and is solely for the use of the intended recipient. Access to this email by anyone else is unauthorised. If you are not the intended recipient any disclosure, copying, distribution or any action taken, or omitted to be taken, or in response to it is prohibited and may be unlawful. If you have received this email in error, please notify us and then delete this message at once. VIRUSES We cannot guarantee that any attachment is completely free from computer viruses and we do not therefore accept any liability for loss or damage which may be caused. Please therefore check any attachments for viruses before using them on your own equipment. If you do find a computer virus please inform us immediately so that we may take appropriate action. SECURITY Unencrypted internet communications are not secure. As a result the Company does not accept responsibility for the confidentiality of this message nor guarantee that the sender shown is the actual sender. NOTIFICATION WITH REGARD TO PRIVACY You are hereby advised that the Company monitors the use of and intercepts emails on its equipment and system. Emails sent and received may be read for valid business reasons. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080926/9f0399a4/attachment.htm From ERNSTCS at uwec.edu Fri Sep 26 11:07:25 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Fri, 26 Sep 2008 13:07:25 -0500 Subject: [Casper] Script Help: Logged On user In-Reply-To: Message-ID: I tried $1 earlier because that was everything I had ready online, but that came back with nothing, at least in Leopard. =) Craig On 9/26/08 9:56 AM, "Miles Leacy IV" wrote: I don't have my script library with me, but I believe in a bash login script, $1 returns the short name of the user logging in. It might be $2 or $3. I really ought to put my scripts on my iDisk. :) On Fri, Sep 26, 2008 at 10:37 AM, Ernst, Craig S. wrote: > This is the dumbest thing, but I need some help with some scripting if > possible. > > I have a policy that calls a shell script that's already local on the box > (why it has to be local I won't get into here) when a particular set of > users logs on as defined in the policy. So the advanced tab has a command > for '/bin/sh /some/file/ondisk.sh' > > What I need it to do is copy a file also local on the machine to the Desktop > of the user that just logged on. I can't just use username=$(whoami) because > the policy calls the script as root, and it shouldn't copy to root of > course. > > Can someone help? Let me know if you need more clarification. I'm sure this > should be the simplest thing ever for me to do, but for the life of me... > > Thanks, > > Craig Ernst > Systems Management & Configuration > ---------------------------------- > University of Wisconsin-Eau Claire > Learning & Technology Services > 105 Garfield Ave > Eau Claire, WI 54701 > Phone: (715) 836-3639 > Fax: (715) 836-6001 > ---------------------------------- > ernstcs at uwec.edu > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080926/c3cf8d15/attachment.htm From ERNSTCS at uwec.edu Fri Sep 26 11:11:17 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Fri, 26 Sep 2008 13:11:17 -0500 Subject: [Casper] Active Directory and Recon Inventory In-Reply-To: Message-ID: Hi James, That is what we do here, the inventory is assigned to an AD user and their location information, just come over related to their ID in AD. Just have to configure an LDAP server under the ADMIN tab (going by ver 6.0 here). If you have a working LDAP lookup then you can just go into the inventory of the machine, type in part of a username or whatever and then have it do a lookup so you can pick the appropriate one. Not sure if you want more detail, the settings change from site to site so it's harder to do that. Criag E On 9/26/08 10:01 AM, "Burnett, James (GCG IT)" wrote: Hi all We currently are getting all of our Mac and PC running recon without problem. However I am wanting to get a username against our PC assets that show up in the inventory. Has anyone done this or have any ideas how to go about it? Appreciate it. James Grey Communications Group Limited Registered No. 1795794, Registered in England Registered Office The Johnson Building, 77 Hatton Garden, London, EC1N 8JS VAT Number GB 404 6245 78 CONFIDENTIALITY The information contained in this communication may contain confidential, privileged and copyright information and is solely for the use of the intended recipient. Access to this email by anyone else is unauthorised. If you are not the intended recipient any disclosure, copying, distribution or any action taken, or omitted to be taken, or in response to it is prohibited and may be unlawful. If you have received this email in error, please notify us and then delete this message at once. VIRUSES We cannot guarantee that any attachment is completely free from computer viruses and we do not therefore accept any liability for loss or damage which may be caused. Please therefore check any attachments for viruses before using them on your own equipment. If you do find a computer virus please inform us immediately so that we may take appropriate action. SECURITY Unencrypted internet communications are not secure. As a result the Company does not accept responsibility for the confidentiality of this message nor guarantee that the sender shown is the actual sender. NOTIFICATION WITH REGARD TO PRIVACY You are hereby advised that the Company monitors the use of and intercepts emails on its equipment and system. Emails sent and received may be read for valid business reasons. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080926/4bda7c7a/attachment.htm From tlarki at kckps.org Fri Sep 26 11:25:04 2008 From: tlarki at kckps.org (Thomas Larkin) Date: Fri, 26 Sep 2008 13:25:04 -0500 Subject: [Casper] Script Help: Logged On user In-Reply-To: References: Message-ID: <48DCE2B0.7141.0039.0@kckps.org> If the script is already on the local machine why not make a lauchd item under /Library/LaunchAgents which will trigger at log in for each user and then just wild card the script out to copy to each user in /Users? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 09/26/08 1:07 PM >>> I tried $1 earlier because that was everything I had ready online, but that came back with nothing, at least in Leopard. =) Craig On 9/26/08 9:56 AM, "Miles Leacy IV" wrote: I don't have my script library with me, but I believe in a bash login script, $1 returns the short name of the user logging in. It might be $2 or $3. I really ought to put my scripts on my iDisk. :) On Fri, Sep 26, 2008 at 10:37 AM, Ernst, Craig S. wrote: > This is the dumbest thing, but I need some help with some scripting if > possible. > > I have a policy that calls a shell script that's already local on the box > (why it has to be local I won't get into here) when a particular set of > users logs on as defined in the policy. So the advanced tab has a command > for '/bin/sh /some/file/ondisk.sh' > > What I need it to do is copy a file also local on the machine to the Desktop > of the user that just logged on. I can't just use username=$(whoami) because > the policy calls the script as root, and it shouldn't copy to root of > course. > > Can someone help? Let me know if you need more clarification. I'm sure this > should be the simplest thing ever for me to do, but for the life of me... > > Thanks, > > Craig Ernst > Systems Management & Configuration > ---------------------------------- > University of Wisconsin-Eau Claire > Learning & Technology Services > 105 Garfield Ave > Eau Claire, WI 54701 > Phone: (715) 836-3639 > Fax: (715) 836-6001 > ---------------------------------- > ernstcs at uwec.edu > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080926/0929a1a2/attachment.htm From ERNSTCS at uwec.edu Fri Sep 26 11:40:04 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Fri, 26 Sep 2008 13:40:04 -0500 Subject: [Casper] Script Help: Logged On user In-Reply-To: <48DCE2B0.7141.0039.0@kckps.org> Message-ID: I don't want it for every user though, just a particular group of AD users that will be doing laptop check-ins etc for a laptop pool. And this way I can change out the groups, or individuals easily within the scope of the policy. =) It's ok. Nick from JAMF helped me out a little here with two different versions. Could have just used $3 if the script was being run directly from Casper stuffs, which I already knew wouldn't work. username=`/usr/bin/w | grep console | awk '{print $1}'` OR username=`/usr/bin/last -1 | grep awk '{print $1}'` However, I had to make sure that the command in the advanced tab of the JSS policy was backgrounded otherwise the login never completes fully until AFTER the script was running. So I had to have the command in the JSS '/bin/sh /some/file/ondisk.sh &'. Thanks all! Craig E On 9/26/08 1:25 PM, "Thomas Larkin" wrote: If the script is already on the local machine why not make a lauchd item under /Library/LaunchAgents which will trigger at log in for each user and then just wild card the script out to copy to each user in /Users? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 09/26/08 1:07 PM >>> I tried $1 earlier because that was everything I had ready online, but that came back with nothing, at least in Leopard. =) Craig On 9/26/08 9:56 AM, "Miles Leacy IV" wrote: I don't have my script library with me, but I believe in a bash login script, $1 returns the short name of the user logging in. It might be $2 or $3. I really ought to put my scripts on my iDisk. :) On Fri, Sep 26, 2008 at 10:37 AM, Ernst, Craig S. wrote: > This is the dumbest thing, but I need some help with some scripting if > possible. > > I have a policy that calls a shell script that's already local on the box > (why it has to be local I won't get into here) when a particular set of > users logs on as defined in the policy. So the advanced tab has a command > for '/bin/sh /some/file/ondisk.sh' > > What I need it to do is copy a file also local on the machine to the Desktop > of the user that just logged on. I can't just use username=$(whoami) because > the policy calls the script as root, and it shouldn't copy to root of > course. > > Can someone help? Let me know if you need more clarification. I'm sure this > should be the simplest thing ever for me to do, but for the life of me... > > Thanks, > > Craig Ernst > Systems Management & Configuration > ---------------------------------- > University of Wisconsin-Eau Claire > Learning & Technology Services > 105 Garfield Ave > Eau Claire, WI 54701 > Phone: (715) 836-3639 > Fax: (715) 836-6001 > ---------------------------------- > ernstcs at uwec.edu > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080926/3824f946/attachment.html From ERNSTCS at uwec.edu Fri Sep 26 12:03:51 2008 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Fri, 26 Sep 2008 14:03:51 -0500 Subject: [Casper] Script Help: Logged On user In-Reply-To: Message-ID: Wanted to mention that I put in a sleep of 60 before that command to ensure the user was fully logged on, particularly on slow machines... Have a great weekend. Craig E On 9/26/08 1:40 PM, "Ernst, Craig S." wrote: I don't want it for every user though, just a particular group of AD users that will be doing laptop check-ins etc for a laptop pool. And this way I can change out the groups, or individuals easily within the scope of the policy. =) It's ok. Nick from JAMF helped me out a little here with two different versions. Could have just used $3 if the script was being run directly from Casper stuffs, which I already knew wouldn't work. username=`/usr/bin/w | grep console | awk '{print $1}'` OR username=`/usr/bin/last -1 | grep awk '{print $1}'` However, I had to make sure that the command in the advanced tab of the JSS policy was backgrounded otherwise the login never completes fully until AFTER the script was running. So I had to have the command in the JSS '/bin/sh /some/file/ondisk.sh &'. Thanks all! Craig E On 9/26/08 1:25 PM, "Thomas Larkin" wrote: If the script is already on the local machine why not make a lauchd item under /Library/LaunchAgents which will trigger at log in for each user and then just wild card the script out to copy to each user in /Users? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 09/26/08 1:07 PM >>> I tried $1 earlier because that was everything I had ready online, but that came back with nothing, at least in Leopard. =) Craig On 9/26/08 9:56 AM, "Miles Leacy IV" wrote: I don't have my script library with me, but I believe in a bash login script, $1 returns the short name of the user logging in. It might be $2 or $3. I really ought to put my scripts on my iDisk. :) On Fri, Sep 26, 2008 at 10:37 AM, Ernst, Craig S. wrote: > This is the dumbest thing, but I need some help with some scripting if > possible. > > I have a policy that calls a shell script that's already local on the box > (why it has to be local I won't get into here) when a particular set of > users logs on as defined in the policy. So the advanced tab has a command > for '/bin/sh /some/file/ondisk.sh' > > What I need it to do is copy a file also local on the machine to the Desktop > of the user that just logged on. I can't just use username=$(whoami) because > the policy calls the script as root, and it shouldn't copy to root of > course. > > Can someone help? Let me know if you need more clarification. I'm sure this > should be the simplest thing ever for me to do, but for the life of me... > > Thanks, > > Craig Ernst > Systems Management & Configuration > ---------------------------------- > University of Wisconsin-Eau Claire > Learning & Technology Services > 105 Garfield Ave > Eau Claire, WI 54701 > Phone: (715) 836-3639 > Fax: (715) 836-6001 > ---------------------------------- > ernstcs at uwec.edu > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20080926/9a4c744e/attachment.htm From rharter at uwsp.edu Fri Sep 26 12:47:51 2008 From: rharter at uwsp.edu (Ryan Harter) Date: Fri, 26 Sep 2008 14:47:51 -0500 Subject: [Casper] Script Help: Logged On user In-Reply-To: References: Message-ID: <3DBB8A2E-0823-4AFA-92E1-7B691AE7DD1D@uwsp.edu> Hey Craig- I know you've said you have this working, but I just thought I'd throw in my two cents. I have seen some issues with using last depending on when the script is run. I don't mean 'when' as in 'at login,' but more precise than that. We have found that sometimes the script will run before last has been updated and that is why the $3 fix in Casper is so imperative. As for the $1 that you read online. $1 is really just the first parameter, whatever that might be. So if you run the script with the command "/bin/sh /some/local/script.sh" and print $1 it will be null. You need to run it like you would any other command line app. What I would suggest, is modify the Policy that fires it off to have the lines: USER=$3 #pull the username from casper /path/to/script.sh $USER #you could potentially pass any other parameters you need as well. Then the username will be accessible from script.sh as $1. The thing to keep in mind is that the list of parameters (actually it's everything in the command that fires off a script, eg.