[Casper] CS3 & serial numbers

[Steve Wood]

I¹m having the exact same issue, where if I push any CS3 Suite (Master or
Design Prem) during the imaging process, the first time you launch Photoshop
it asks for the serial number.  Now, I haven¹t tried Craig¹s suggestion of
quitting and restarting Photoshop again, I just normally enter the serial
number and go about my merry way.

Now, if I push the install with a user logged into the machine, it works
fine.  Of course, I have a script that fires up Photoshop as the last step
of the install, so that locks in the serial number.

My guess is that because CS3 is being installed by the JAMF Helper app in
front of the login window, and that since there isn¹t a true user logged in,
the script I use can¹t fire up Photoshop and hence it doesn¹t ³lock in² the
serial number.  To be honest, I haven¹t toyed with this at all to find a
solution, only because I¹ve been too busy lately.  Maybe tomorrow I¹ll delve
into it a bit.

Oh, and if you aren¹t loading Photoshop you are most likely loading Bridge.
Fire up Bridge and it should serialize for you.

Steve



On 9/4/08 4:39 PM, "Ernst, Craig S." <ERNSTCS at uwec.edu> wrote:

> This is a fun one. =)
> 
> 1. There is a known issue (at least I think Adobe has admitted to it) that
> even though you¹ve passed the serialization as part of the installation it
> might not REALLY take hold until you fire off an app the first time, then a
> second time. The main application you want to trigger first will almost always
> be Photoshop if you have that installed. If you aren¹t installing Photoshop as
> part of the batch then you got me.
> 2. Hopefully someone can correct me if I¹m wrong. If you attempt to install
> multiple suites of applications (Design Premium and Web Standard) that would
> have overlapping applications (in this case Dreamweaver) and use different
> serial numbers for each suite (which you would naturally) you may break the
> licensing for the first suite installed. In our case we¹ve starting using a
> Master Collection serial number for all of our deployments so one install
> doesn¹t break another.
> 
> But as far as your serialization issue. My guess is that if you fired off an
> App, got prompted to enter numbers, quit it, and started it up again it then
> doesn¹t prompt. Always launch Photoshop if it¹s an option. And no, I don¹t
> think Adobe plans to fix this. Maybe CS4, without it¹s 64-bit support for Mac,
> will have some things fixed in it since they didn¹t bother with 64-bit.
> 
> I¹m hoping JAMF will be able to get their hands into CS4 early so they are
> well prepared for what stupidity lies ahead with it...aside from probably
> another sizeable space need for it.
> 
> Craig E
> 
> 
> On 9/4/08 3:55 PM, "Slutzky, Ben" <bslutzky at mph.net> wrote:
> 
>> Anyone else having issues with Adobe CS2 asking for a serial number even if a
>> valid serial number was entered into Casper Admin? This is the case with all
>> our machines.
>> 
>> Thanks in advance!
>> 
>> Ben Slutzky
> 
> 
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Steve Wood
Director of IT
swood at integerdallas.com

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