[Casper] WebHelpDesk/Casper Integration

[Daniel Farnworth]

Hi Jeremy,

Thanks for posting back with this info, it'll come in very handy.

Out of curiosity, when you say it 'stomped' all over your asset  
numbers, are you saying it messed up the numbers it had just pulled  
in from Casper?

Cheers
Dan

On 25 Sep 2008, at 15:06, Jeremy Matthews wrote:

> With these instructions:
> http://jamfsoftware.com/kb/article.php?id=022
>
> We were able to get our copy of WHD (9.1.5/6) working with HelpDesk -
> no more importing!!!
>
> Only caveat is that helpdesk appears to map some asset info
> automatically, and cannot (yet) be controlled....so make sure you test
> with a SMALL number of machines prior to syncing...so we setup a test
> casper instance with just 3 macs. The sync process worked beautifully,
> except that it stomped all over our asset numbers, created new models/
> types for us (which we didn't want), etc.
>
> So...works great...BIG plus with both casper and helpdesk...but TEST
> TEST TEST!
>
> -j
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper

-- 
Daniel Farnworth
IT Manager
The Creative Partnership
daniel.farnworth at thecreativepartnership.co.uk

http://www.thecreativepartnership.co.uk
Tel: +44 (0)20 7439 7762
Fax: +44 (0)20 7437 1467

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