From tlarki at kckps.org Wed Apr 1 06:39:49 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 01 Apr 2009 08:39:49 -0500 Subject: [Casper] Inventory Music and Video Files In-Reply-To: <462d1b830903311550g1bd6ce24oe1594abb415390fd@mail.gmail.com> References: <462d1b830903311550g1bd6ce24oe1594abb415390fd@mail.gmail.com> Message-ID: <49D32855.7141.0039.0@kckps.org> I use the find command in a script to search and destroy all media that is not supposed to be synchronized to the network shares. You could perhaps use the du command and then grep out a file type maybe? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jonathan Smith 03/31/09 5:50 PM >>> Hey All- I am trying to figure out how much music and video files users have taking up space on on their hard drives throughout the enterprise. Has anyone come up with a slick way of doing this with Casper? Thx Jon -- Jonathan H. Smith | Sr. Systems Engineer | Genentech | office: 650-225-4968| mobile: 650-302-6985 | smith.jonathan at gene.com | -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/f9f41c3c/attachment.htm From aw_aca_bre at nwoca.org Wed Apr 1 07:21:50 2009 From: aw_aca_bre at nwoca.org (Brad Rellinger) Date: Wed, 01 Apr 2009 10:21:50 -0400 Subject: [Casper] Wake On LAN In-Reply-To: References: Message-ID: <49D3787E.3040001@nwoca.org> Hello, This is a feature request - but I was looking for a way to do this today. It would be nice if Casper Remote would automatically do a Wake-on-LAN if it fails to initially get an SSH connection - that way the computer would be awake when it retries SSH. Just a thought. -------- Brad Rellinger Technology Specialist Anthony Wayne Schools K-12 aw_aca_bre at nwoca.org Miles Leacy wrote: > I don't recall anything specifically in the Casper tools, however, if > you define a maintenance window, you could use a pmset script to ensure > computers are on and awake at a certain time. > > ---------- > Miles A. Leacy IV > > ? Certified System Administrator 10.4 > ? Certified Technical Coordinator 10.5 > ? Certified Trainer > Certified Casper Administrator > ---------- > voice: 1-347-277-7321 > miles.leacy at themacadmin.com > www.themacadmin.com > > > > > 2009/1/8 Nichols, Jared > > > Is there any mechanism that folks know of to do wake on lan in > Casper? I can't seem to find anything in the documentation. Or, do > folks leave this up to ARD? > > Thanks! > > j > -- > Jared Nichols > ISD Infrastructure and Operations ? Desktop Engineering > MIT Lincoln Laboratory > 244 Wood St. > Lexington, MA 02420-9108 > (781) 981-5500 > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > > ------------------------------------------------------------------------ > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From rharter at uwsp.edu Wed Apr 1 07:58:41 2009 From: rharter at uwsp.edu (Ryan Harter) Date: Wed, 1 Apr 2009 09:58:41 -0500 Subject: [Casper] Wake On LAN In-Reply-To: <49D3787E.3040001@nwoca.org> References: <49D3787E.3040001@nwoca.org> Message-ID: <22D0BD17-93E9-4673-8592-3B416141C50D@uwsp.edu> I agree that this would be a good feature. This is fairly limited though for large networks because, normally, WOL packets get limited to the local subnet, at least in our environment. Do other people have this issue? Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu On Apr 1, 2009, at 9:21 AM, Brad Rellinger wrote: > Hello, > > This is a feature request - but I was looking for a way to do this > today. > > It would be nice if Casper Remote would automatically do a Wake-on-LAN > if it fails to initially get an SSH connection - that way the computer > would be awake when it retries SSH. > > Just a thought. > -------- > Brad Rellinger > Technology Specialist > Anthony Wayne Schools K-12 > aw_aca_bre at nwoca.org > > Miles Leacy wrote: >> I don't recall anything specifically in the Casper tools, however, if >> you define a maintenance window, you could use a pmset script to >> ensure >> computers are on and awake at a certain time. >> >> ---------- >> Miles A. Leacy IV >> >> ? Certified System Administrator 10.4 >> ? Certified Technical Coordinator 10.5 >> ? Certified Trainer >> Certified Casper Administrator >> ---------- >> voice: 1-347-277-7321 >> miles.leacy at themacadmin.com >> www.themacadmin.com >> >> >> >> >> 2009/1/8 Nichols, Jared > > >> >> Is there any mechanism that folks know of to do wake on lan in >> Casper? I can't seem to find anything in the documentation. >> Or, do >> folks leave this up to ARD? >> >> Thanks! >> >> j >> -- >> Jared Nichols >> ISD Infrastructure and Operations ? Desktop Engineering >> MIT Lincoln Laboratory >> 244 Wood St. >> Lexington, MA 02420-9108 >> (781) 981-5500 >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> >> >> ------------------------------------------------------------------------ >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/7a757acc/attachment.htm From ERNSTCS at uwec.edu Wed Apr 1 08:15:42 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 1 Apr 2009 10:15:42 -0500 Subject: [Casper] Wake On LAN In-Reply-To: <22D0BD17-93E9-4673-8592-3B416141C50D@uwsp.edu> Message-ID: That would be our limitation as well Ryan. We would need to have a system on that segment that stays awake to send the packet. On the Windows side here that can be accomplished with Night Watchmen, which is what we use for power management for Windows. To the point that if the one system in that subnet goes down it's smart enough to wake one up before it goes down first so one system is always there under normal circumstances. We were going to look at a way to feed the information about the Macs network connectivity to it's database so it could send the packet as well, but the JSS doesn't collect enough of the network information we need to do it from initial conversation. It would be a very helpful tool to have right in the JSS. Craig E On 4/1/09 9:58 AM, "Ryan Harter" wrote: I agree that this would be a good feature. This is fairly limited though for large networks because, normally, WOL packets get limited to the local subnet, at least in our environment. Do other people have this issue? Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu On Apr 1, 2009, at 9:21 AM, Brad Rellinger wrote: Hello, This is a feature request - but I was looking for a way to do this today. It would be nice if Casper Remote would automatically do a Wake-on-LAN if it fails to initially get an SSH connection - that way the computer would be awake when it retries SSH. Just a thought. -------- Brad Rellinger Technology Specialist Anthony Wayne Schools K-12 aw_aca_bre at nwoca.org Miles Leacy wrote: I don't recall anything specifically in the Casper tools, however, if you define a maintenance window, you could use a pmset script to ensure computers are on and awake at a certain time. ---------- Miles A. Leacy IV ? Certified System Administrator 10.4 ? Certified Technical Coordinator 10.5 ? Certified Trainer Certified Casper Administrator ---------- voice: 1-347-277-7321 miles.leacy at themacadmin.com www.themacadmin.com 2009/1/8 Nichols, Jared > Is there any mechanism that folks know of to do wake on lan in Casper? I can't seem to find anything in the documentation. Or, do folks leave this up to ARD? Thanks! j -- Jared Nichols ISD Infrastructure and Operations - Desktop Engineering MIT Lincoln Laboratory 244 Wood St. Lexington, MA 02420-9108 (781) 981-5500 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ------------------------------------------------------------------------ _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/b90bb6e5/attachment.html From aw_aca_bre at nwoca.org Wed Apr 1 08:35:40 2009 From: aw_aca_bre at nwoca.org (Brad Rellinger) Date: Wed, 01 Apr 2009 11:35:40 -0400 Subject: [Casper] Wake On LAN In-Reply-To: References: Message-ID: <49D389CC.90901@nwoca.org> This would probably be more work on JAMFs part - but when I was testing out OCS Inventory NG, it had a great feature where it would use a client in a different subnet to issue commands that are limited by subnet. For example: JSS is in Subnet A Client 1 is in Subnet B Client 2 is in Subnet B When Casper Remote could not SSH in the client 1 and couldnt do a Wake-on-lan because it was in subnet B -- Casper Remote would find a different client (2) in Subnet B that it could SSH into and have client 2 do a Wake-on-lan to Client 1. Obviously it would be some work on JSSs/Casper Remotes part to find Client 2, but it could probably base that on Network Segment and last check-in time. -------- Brad Rellinger Technology Specialist Anthony Wayne Schools K-12 aw_aca_bre at nwoca.org Ernst, Craig S. wrote: > That would be our limitation as well Ryan. We would need to have a > system on that segment that stays awake to send the packet. On the > Windows side here that can be accomplished with Night Watchmen, which is > what we use for power management for Windows. To the point that if the > one system in that subnet goes down it?s smart enough to wake one up > before it goes down first so one system is always there under normal > circumstances. We were going to look at a way to feed the information > about the Macs network connectivity to it?s database so it could send > the packet as well, but the JSS doesn?t collect enough of the network > information we need to do it from initial conversation. > > It would be a very helpful tool to have right in the JSS. > > Craig E > > > On 4/1/09 9:58 AM, "Ryan Harter" wrote: > > I agree that this would be a good feature. This is fairly limited > though for large networks because, normally, WOL packets get limited > to the local subnet, at least in our environment. Do other people > have this issue? > > > *Ryan Harter > *UW - Stevens Point > Workstation Developer > 715.346.2716 > Ryan.Harter at uwsp.edu > > > On Apr 1, 2009, at 9:21 AM, Brad Rellinger wrote: > > Hello, > > This is a feature request - but I was looking for a way to do > this today. > > It would be nice if Casper Remote would automatically do a > Wake-on-LAN > if it fails to initially get an SSH connection - that way the > computer > would be awake when it retries SSH. > > Just a thought. > -------- > Brad Rellinger > Technology Specialist > Anthony Wayne Schools K-12 > aw_aca_bre at nwoca.org > > Miles Leacy wrote: > > I don't recall anything specifically in the Casper tools, > however, if > you define a maintenance window, you could use a pmset > script to ensure > computers are on and awake at a certain time. > > ---------- > Miles A. Leacy IV > > ? Certified System Administrator 10.4 > ? Certified Technical Coordinator 10.5 > ? Certified Trainer > Certified Casper Administrator > ---------- > voice: 1-347-277-7321 > miles.leacy at themacadmin.com > www.themacadmin.com > > > > > 2009/1/8 Nichols, Jared > >> > > Is there any mechanism that folks know of to do wake on > lan in > Casper? I can't seem to find anything in the > documentation. Or, do > folks leave this up to ARD? > > Thanks! > > j > -- > Jared Nichols > ISD Infrastructure and Operations ? Desktop Engineering > MIT Lincoln Laboratory > 244 Wood St. > Lexington, MA 02420-9108 > (781) 981-5500 > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > > > ------------------------------------------------------------------------ > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > From william.smith at merrillcorp.com Wed Apr 1 08:47:48 2009 From: william.smith at merrillcorp.com (Smith, William) Date: Wed, 01 Apr 2009 10:47:48 -0500 Subject: [Casper] Inventory Music and Video Files In-Reply-To: <462d1b830903311550g1bd6ce24oe1594abb415390fd@mail.gmail.com> Message-ID: From: Jonathan Smith Date: Tue, 31 Mar 2009 17:50:48 -0500 To: Subject: [Casper] Inventory Music and Video Files > Hey All- > > I am trying to figure out how much music and video files users have taking up > space on on their hard drives throughout the enterprise. Has anyone come up > with a slick way of doing this with Casper? This may be one of those "pick your battles" scenarios but I'd love to hear other ideas. Are you concerned with how much space is being consumed with media files or are you really concerned with disk usage? We've had a handful of cases where machines become unusable because the disks have been filled. In that case, we'll run: sudo du -hd 1 /Users The "h" means "human readable" and the "d 1" means show results just one level deep. Of course, this only returns the size of the user folders but a quick glance will reveal the problem user. I'd imagine an easier way to approach this would be to set up a notification in the JSS using Smart Groups for when disk space reaches a certain threshold such as 85%. Then just run this command to determine the user who's hogging space and investigate why. -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 From tlarki at kckps.org Wed Apr 1 12:53:58 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 01 Apr 2009 14:53:58 -0500 Subject: [Casper] run command as current user via casper policy? In-Reply-To: <2EA3F20A-BC99-45BA-A75E-A42B2A5ED287@westwind.ab.ca> References: <49D1D7F1.7141.0039.0@kckps.org> <2EA3F20A-BC99-45BA-A75E-A42B2A5ED287@westwind.ab.ca> Message-ID: <49D38006.7141.0039.0@kckps.org> Here is what I came up with, and I think I will have casper run it on every client machine. Not all of our machines are on mobile accounts at the moment so if it looped through all user accounts it would work. Thus far, this is what I wrote, what do you all think? #!/bin/sh #loop through user accounts and enable plain text for AFP file=com.apple.AppleShareClient.plist for file in /Users/*/Library/Preferences/* if [[ -e $file ]] then defaults write com.apple.AppleShareClient "afp_cleartext_allow" ?bool YES else echo "no file found" fi done exit If any of you think of a better way I would gladly like to hear it. Thanks, Tom >>> Clinton Blackmore 03/31/09 9:13 AM >>> I've attached and pasted FixOfficeDefaults.sh, which does just the sort of thing you are looking for. IIRC, I never did get it to show an error in the Casper logs (although you can see that it tries to); but, it does find the user and run defaults for them. Cheers, Clinton Blackmore -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/9e554286/attachment.htm From Cyrus.Vahhaji at bestbuy.com Wed Apr 1 13:08:34 2009 From: Cyrus.Vahhaji at bestbuy.com (Cyrus Vahhaji) Date: Wed, 01 Apr 2009 15:08:34 -0500 Subject: [Casper] Updating Casper on Restore Partition Message-ID: Want to pick the brains of people that use restore partition and see how they go about upgrading Casper. I?ve setup restore partition to login automatically and Casper is a login item. I?m wondering how easy it would be to upgrade Casper from 5.13 to Casper Imaging 6.x and have it start at login on machines that are currently in production. Thanx for your input, Cyrus -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/ce2a2c0d/attachment.html From ERNSTCS at uwec.edu Wed Apr 1 13:20:41 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 1 Apr 2009 15:20:41 -0500 Subject: [Casper] Updating Casper on Restore Partition In-Reply-To: Message-ID: Someone may already have this done, but the basics of it are going to be: * Unhide the Restore partition * Remove the Casper application * Install the Casper Imaging application (because the name changed with 6.x) * Then somehow modify the file that dictates the auto logon users launch items I don't actually do it this way, we typically just push out a whole new patched and updated Restore partition in the background with the following Perl script while the production side is running...even if users are logged on you could: #!/usr/bin/perl -w `/usr/sbin/diskutil mountDisk disk0`; `/usr/sbin/asr restore -source http://your.jss.com/restorex.dmg -target /Volumes/Restore -erase -noprompt -noverify`; `/usr/sbin/diskutil force unmount /Volumes/Restore`; Haven't used it in a while, but I assume it still works. Craig E On 4/1/09 3:08 PM, "Cyrus Vahhaji" wrote: Want to pick the brains of people that use restore partition and see how they go about upgrading Casper. I've setup restore partition to login automatically and Casper is a login item. I'm wondering how easy it would be to upgrade Casper from 5.13 to Casper Imaging 6.x and have it start at login on machines that are currently in production. Thanx for your input, Cyrus -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/49b1cef1/attachment.html From RobbGibson at OfficeMax.com Wed Apr 1 15:00:52 2009 From: RobbGibson at OfficeMax.com (Gibson, Robb) Date: Wed, 01 Apr 2009 17:00:52 -0500 Subject: [Casper] Self Service In-Reply-To: <8849EFC485BBB646A2706F0A1C89A58448C469@DIST-WIN-MAIL-8.cusdnet.org> Message-ID: I have a once a day policy assigned to our Tiger clients that was provided by JAMF: jamf createConf -server jss.company.com -path / -isSecure Where jss.company.com is the fully qualified domain name of your jss. Make sure "run as root" is checked and then you are good to go. Note, this is a work around, and you may need to run it again after a while. I used to run it Monthly, then Weekly and now I let it go Daily. Hope this is helpful. Robb Gibson System Engineer - eMMS, Publishing Systems OfficeMax : 263 Shuman Blvd. : Naperville, IL 60563 (630) 864-5242 On 3/12/09 2:04 PM, "Wade, Evan C." wrote: > JAMF told us that the blank self service screen is a known issue on 10.4 > systems with QuickTime 7.6. However, we installed post-Quicktime > updates on a number of systems and self service is again functioning > normally. > > > Evan Wade > TIS Support Technician - 949-234-5500 > Capistrano Unified School District > > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of > casper-request at list.jamfsoftware.com > Sent: Thursday, March 12, 2009 12:00 PM > To: casper at list.jamfsoftware.com > Subject: Casper Digest, Vol 27, Issue 9 > > Send Casper mailing list submissions to > casper at list.jamfsoftware.com > > To subscribe or unsubscribe via the World Wide Web, visit > http://list.jamfsoftware.com/mailman/listinfo/casper > or, via email, send a message with subject or body 'help' to > casper-request at list.jamfsoftware.com > > You can reach the person managing the list at > casper-owner at list.jamfsoftware.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Casper digest..." > > > Today's Topics: > > 1. Self Service (Criss Myers) > 2. Re: Self Service (Ernst, Craig S.) > 3. Re: Self Service (NATHANIEL.LINDLEY at spps.org) > 4. Re: SoundStudio3 (Nicholas, Lauren) > 5. Re: Self Service (Matthew Butch) > 6. Re: SoundStudio3 (Ernst, Craig S.) > 7. Shared Volumes (Nicholas, Lauren) > 8. Re: Shared Volumes (Miles Leacy) > 9. correction (Nicholas, Lauren) > 10. Re: correction (Ernst, Craig S.) > 11. Re: correction (Chad Brewer) > 12. Re: Shared Volumes (Miles Leacy) > 13. Re: correction (Thomas Larkin) > 14. Re: correction (Ernst, Craig S.) > 15. Print and Fax Unlock (Matsuno, Matt) > 16. Re: Print and Fax Unlock (Miles Leacy) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Thu, 12 Mar 2009 09:59:50 +0000 > From: "Criss Myers" > Subject: [Casper] Self Service > To: > Message-ID: <49B8DD16.BB96.0081.0 at uclan.ac.uk> > Content-Type: text/plain; charset="us-ascii" > > Hi All, > > Anyone else having issues with Self Service, it only seems to have > started happening recently. > > The first time you click INSTALL on a self service items it fails to do > anything and just returns to the Home page, the second time it > successfully install the package. > > This happens every time for ALL self service items, > > Criss > Criss Myers > Senior Customer Support Analyst (Mac Services) > Apple Certified Technical Coordinator v10.5 > LIS Business Support Team > Library 301 > University of Central Lancashire > Preston PR1 2HE > Ex 5054 > 01772 895054 > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://list.jamfsoftware.com/pipermail/casper/attachments/20090312/42295 > b89/attachment-0001.html > > ------------------------------ > > Message: 2 > Date: Thu, 12 Mar 2009 08:30:43 -0500 > From: "Ernst, Craig S." > Subject: Re: [Casper] Self Service > To: Criss Myers , Casper List > > Message-ID: > Content-Type: text/plain; charset="iso-8859-1" > > Hi Criss, > > I've been working with it a bit more than normal lately and it appears > to be working fine here. Are you sure you are using a current version of > 6.01? > > Craig E > > > On 3/12/09 4:59 AM, "Criss Myers" wrote: > > > > Hi All, > > > > Anyone else having issues with Self Service, it only seems to have > started happening recently. > > > > The first time you click INSTALL on a self service items it fails to do > anything and just returns to the Home page, the second time it > successfully install the package. > > > > This happens every time for ALL self service items, > > > > Criss > > Criss Myers > > Senior Customer Support Analyst (Mac Services) > > Apple Certified Technical Coordinator v10.5 > > LIS Business Support Team > > Library 301 > > University of Central Lancashire > > Preston PR1 2HE > > Ex 5054 > > 01772 895054 > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://list.jamfsoftware.com/pipermail/casper/attachments/20090312/c5895 > 93a/attachment.htm > > ------------------------------ > > Message: 3 > Date: Thu, 12 Mar 2009 08:37:19 -0500 > From: NATHANIEL.LINDLEY at spps.org > Subject: Re: [Casper] Self Service > To: "Ernst, Craig S." > Cc: Criss Myers , > casper-bounces at list.jamfsoftware.com, Casper List > > Message-ID: > > > Content-Type: text/plain; charset=iso-8859-1 > > > I don't get the issue Criss describes, but often I will open > Self-Service > and the screen is blank. No login for self-service or anonymous options > at > all. Just a blank window. No rhyme or reason that I can see and usual > maintenance to computer doesn't fixt the problem. > -Nathaniel > > > > > > > > > > Re: [Casper] Self Service > > > > > > Ernst, Craig S. > > to: > > Criss Myers, Casper List > > 03/12/09 08:22 > AM > > > > > > > > > Sent by: > > casper-bounces at list.jamfsoftware.com > > > > > > > > > > > > > > > > Hi Criss, > > I've been working with it a bit more than normal lately and it appears > to > be working fine here. Are you sure you are using a current version of > 6.01? > > Craig E > > > On 3/12/09 4:59 AM, "Criss Myers" wrote: > > > > Hi All, > > > > Anyone else having issues with Self Service, it only seems to > have > started happening recently. > > > > The first time you click INSTALL on a self service items it fails > to > do anything and just returns to the Home page, the second time it > successfully install the package. > > > > This happens every time for ALL self service items, > > > > Criss > > Criss Myers > > Senior Customer Support Analyst (Mac Services) > > Apple Certified Technical Coordinator v10.5 > > LIS Business Support Team > > Library 301 > > University of Central Lancashire > > Preston PR1 2HE > > Ex 5054 > > 01772 895054 > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > > > > > ------------------------------ > > Message: 4 > Date: Thu, 12 Mar 2009 11:23:08 -0400 > From: "Nicholas, Lauren" > Subject: Re: [Casper] SoundStudio3 > To: > Message-ID: > > Content-Type: text/plain; charset="iso-8859-1" > > yes, i created the package using composer, i know exactly what two files > it generates: if the user opens the app, it throws a plist inside user's > prefs folder as well as a registration (hidden) file in the same > location. I did check the FUT and FEU boxes, but it only worked for the > local 'admin' user-which was the one i used in packaging. Any other user > that logs in and launches the app gets the 'please register' pop-up. > > Now, also, these are AD users... does that make a difference? will new > users who login get their user templates filled appropriately? > > any ideas? am i doing something wrong? > > thanks! > - > lauren > > -----Original Message----- > From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Smith, > William > Sent: Wednesday, March 11, 2009 11:19 AM > To: casper at list.jamfsoftware.com > Subject: Re: [Casper] SoundStudio3 > > On 3/11/09 9:05 AM, "Nicholas, Lauren" wrote: > >> Has anyone had to deploy the app SoundStudio3 by FreeVerse? >> >> If I type in the registration information for one user, log out and > login as >> another user, the ?10-uses or register? appears. I called the company > and they >> said that each user has to type in the serial. That is just not > feasible in a >> public lab environment, where it has to be deployed. I am trying to > figure out >> which file(s) to delete from the pkg I am creating in Composer to get > this to >> work, if it is even possible. > > We have a font application that works the same way. You don't need to > remove > a file but instead use Casper's "Fill User Template" (FUT) and "Fill > Existing Users" (FEU) feature to copy the appropriate file to each > user's > directory. > > Install your software without launching it. Then use Composer to watch > what > happens when you enter the serial number. Most likely a preference file > (possibly hidden) is getting created in your ~/Library/Preferences > folder. > > Take that preference file and package it, making sure to keep it in a > directory structure such as /Users/install/Library/Preferences. The > "install" user is a place holder. When you select FUT and FEU during > installation then Casper will place the file in all existing user > accounts > as well as place the file in the User Template folder. > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/f2388602/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 4528 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090401/f2388602/attachment.gif From eyoung at thayer.org Thu Apr 2 05:44:29 2009 From: eyoung at thayer.org (Eric Young) Date: Thu, 2 Apr 2009 08:44:29 -0400 Subject: [Casper] casper to delete "login" keychains emmass Message-ID: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> I am dealing with a rash of outdated keychains that have become disassociated with the user's passwords. This is most frequently seen when a user launches Safari and it looks to unlock the "login" keychain. I have been fixing these one off by opening keychain access and deleting the Login keychain (with the "and all references option") this fixes the issue... the user can then reset the keychain with their current password. Seems to me it could be something tackled with a script but I am unsure how to proceed.... anyone solved this issue with Casper? thanks -------------------------------------------------------------------------------------------- I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain. --Bene Gesserit Litany (Frank Herbert) -------------------------------------------------------------------------- Eric Young eyoung at thayer.org From CMyers at uclan.ac.uk Thu Apr 2 05:49:45 2009 From: CMyers at uclan.ac.uk (Criss Myers) Date: Thu, 02 Apr 2009 13:49:45 +0100 Subject: [Casper] casper to delete "login" keychains emmass In-Reply-To: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> References: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> Message-ID: <49D4C279.BB96.0081.0@uclan.ac.uk> Hi Yes i use a logout.hook to delete the keychain, this solves the problem, The login keychain is unlocked at login so if the user changes the password after login this has no effect on the keychain, then delete the keychain at logout so that next time the user logs in a new chain is created with their new password, add this to your logout hook ################################ #Delete the Users Keychain echo Removing keychain rm ~/Library/Keychains/login.keychain #record this will a log file touch ~/Library/Login/Reset.rft echo "Done" Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/505684d8/attachment.htm From kiorizzo at latinschool.org Thu Apr 2 06:06:29 2009 From: kiorizzo at latinschool.org (Kathie Iorizzo) Date: Thu, 2 Apr 2009 08:06:29 -0500 Subject: [Casper] casper to delete "login" keychains emmass In-Reply-To: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> References: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> Message-ID: Eric, We use a little program called Keychain minder. It syncs the log in password with the keychain password to make sure they always match. Fabulous utility. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Apr 2, 2009, at 7:44 AM, Eric Young wrote: > I am dealing with a rash of outdated keychains that have become > disassociated with the user's passwords. This is most frequently > seen when a user launches Safari and it looks to unlock the "login" > keychain. I have been fixing these one off by opening keychain access > and deleting the Login keychain (with the "and all references option") > this fixes the issue... the user can then reset the keychain with > their current password. > > Seems to me it could be something tackled with a script but I am > unsure how to proceed.... anyone solved this issue with Casper? > > thanks > > > > -------------------------------------------------------------------------------------------- > I must not fear. Fear is the mind-killer. > Fear is the little-death that brings total obliteration. > I will face my fear. I will permit it to pass over me and through me. > And when it has gone past I will turn the inner eye to see its path. > Where the fear has gone there will be nothing. > Only I will remain. > --Bene Gesserit Litany (Frank Herbert) > -------------------------------------------------------------------------- > Eric Young > eyoung at thayer.org > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From NATHANIEL.LINDLEY at spps.org Thu Apr 2 06:01:06 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Thu, 2 Apr 2009 08:01:06 -0500 Subject: [Casper] casper to delete "login" keychains emmass In-Reply-To: References: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> Message-ID: I've been adding Keychain Minder via Casper to staff computers that have the issue, but I can't get the Login Item to populate the user's Login Items. I've tried as FEU and FUT and as a separate Login Item from Composer UEV. Is that feature supposed to work? Nathaniel Lindley ++++++++++++++++++ Educational Technology Saint Paul Public Schools Saint Paul, Minnesota nathaniel.lindley at spps.org phone: 651-248-6861 From: Kathie Iorizzo To: Eric Young Cc: Casper Listserv Date: 04/02/2009 07:58 AM Subject: Re: [Casper] casper to delete "login" keychains emmass Sent by: casper-bounces at list.jamfsoftware.com Eric, We use a little program called Keychain minder. It syncs the log in password with the keychain password to make sure they always match. Fabulous utility. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Apr 2, 2009, at 7:44 AM, Eric Young wrote: > I am dealing with a rash of outdated keychains that have become > disassociated with the user's passwords. This is most frequently > seen when a user launches Safari and it looks to unlock the "login" > keychain. I have been fixing these one off by opening keychain access > and deleting the Login keychain (with the "and all references option") > this fixes the issue... the user can then reset the keychain with > their current password. > > Seems to me it could be something tackled with a script but I am > unsure how to proceed.... anyone solved this issue with Casper? > > thanks > > > > -------------------------------------------------------------------------------------------- > I must not fear. Fear is the mind-killer. > Fear is the little-death that brings total obliteration. > I will face my fear. I will permit it to pass over me and through me. > And when it has gone past I will turn the inner eye to see its path. > Where the fear has gone there will be nothing. > Only I will remain. > --Bene Gesserit Litany (Frank Herbert) > -------------------------------------------------------------------------- > Eric Young > eyoung at thayer.org > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/c8bb319a/attachment.html From John_McLaughlin at newton.k12.ma.us Thu Apr 2 06:24:09 2009 From: John_McLaughlin at newton.k12.ma.us (John McLaughlin) Date: Thu, 02 Apr 2009 09:24:09 -0400 Subject: [Casper] no index.. Message-ID: Has anyone had an issue where a package wouldn't index on Casper Admin? I've suddenly got two packages that install just fine but will not index. John McLaughlin Technical Support Specialist Newton Public Schools -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/45846f34/attachment.html From eyoung at thayer.org Thu Apr 2 07:01:02 2009 From: eyoung at thayer.org (Eric Young) Date: Thu, 2 Apr 2009 10:01:02 -0400 Subject: [Casper] casper to delete "login" keychains emmass In-Reply-To: <49D4C279.BB96.0081.0@uclan.ac.uk> References: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> <49D4C279.BB96.0081.0@uclan.ac.uk> Message-ID: <1FEBB71B-C90F-4F14-AE38-AF9D0B0CD0B8@thayer.org> Rats now I need to dig into logout hooks.... the simplest answers always lead to more reading :-) -------------------------------------------------------------------------------------------- I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain. --Bene Gesserit Litany (Frank Herbert) -------------------------------------------------------------------------- Eric Young eyoung at thayer.org On Apr 2, 2009, at 8:49 AM, Criss Myers wrote: > Hi > > Yes i use a logout.hook to delete the keychain, this solves the > problem, > > The login keychain is unlocked at login so if the user changes the > password after login this has no effect on the keychain, then delete > the keychain at logout so that next time the user logs in a new > chain is created with their new password, > > add this to your logout hook > > ################################ > > #Delete the Users Keychain > > echo Removing keychain > > rm ~/Library/Keychains/login.keychain > > > #record this will a log file > > touch ~/Library/Login/Reset.rft > > echo "Done" > > > Criss Myers > Senior Customer Support Analyst (Mac Services) > Apple Certified Technical Coordinator v10.5 > LIS Business Support Team > Library 301 > University of Central Lancashire > Preston PR1 2HE > Ex 5054 > 01772 895054 > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/1c3cf6bf/attachment.html From miles.leacy at themacadmin.com Thu Apr 2 07:03:06 2009 From: miles.leacy at themacadmin.com (Miles Leacy) Date: Thu, 2 Apr 2009 10:03:06 -0400 Subject: [Casper] casper to delete "login" keychains emmass In-Reply-To: <1FEBB71B-C90F-4F14-AE38-AF9D0B0CD0B8@thayer.org> References: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> <49D4C279.BB96.0081.0@uclan.ac.uk> <1FEBB71B-C90F-4F14-AE38-AF9D0B0CD0B8@thayer.org> Message-ID: A logout policy will do the same thing, you'll just need to use the explicit paths rather than the relative ones. 2009/4/2 Eric Young > Rats now I need to dig into logout hooks.... the simplest answers always > lead to more reading :-) > > > > > -------------------------------------------------------------------------------------------- > I must not fear. Fear is the mind-killer. > Fear is the little-death that brings total obliteration. > I will face my fear. I will permit it to pass over me and through me. > And when it has gone past I will turn the inner eye to see its path. > Where the fear has gone there will be nothing. > Only I will remain. > --Bene Gesserit Litany (Frank Herbert) > -------------------------------------------------------------------------- > Eric Young > eyoung at thayer.org > > > > On Apr 2, 2009, at 8:49 AM, Criss Myers wrote: > > Hi > > Yes i use a logout.hook to delete the keychain, this solves the problem, > > The login keychain is unlocked at login so if the user changes the password > after login this has no effect on the keychain, then delete the keychain at > logout so that next time the user logs in a new chain is created with their > new password, > > add this to your logout hook > > ################################ > > #Delete the Users Keychain > > echo Removing keychain > > rm ~/Library/Keychains/login.keychain > > > #record this will a log file > > touch ~/Library/Login/Reset.rft > > echo "Done" > > > Criss Myers > Senior Customer Support Analyst (Mac Services) > Apple Certified Technical Coordinator v10.5 > LIS Business Support Team > Library 301 > University of Central Lancashire > Preston PR1 2HE > Ex 5054 > 01772 895054 > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/54f0d204/attachment.htm From clinton.blackmore at westwind.ab.ca Thu Apr 2 07:15:36 2009 From: clinton.blackmore at westwind.ab.ca (Clinton Blackmore) Date: Thu, 2 Apr 2009 08:15:36 -0600 Subject: [Casper] casper to delete "login" keychains emmass In-Reply-To: References: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> <49D4C279.BB96.0081.0@uclan.ac.uk> <1FEBB71B-C90F-4F14-AE38-AF9D0B0CD0B8@thayer.org> Message-ID: There is a command called "security" that I've bumped into that modifies keychains; an answer may lie within it. The PyMacAdmin project is also working on a tool to work with Keychains; the source appears to be at http://code.google.com/p/pymacadmin/source/browse/trunk/lib/PyMacAdmin/Security/Keychain.py . The project is still in its early stages. Cheers, Clinton Blackmore On 2-Apr-09, at 8:03 AM, Miles Leacy wrote: > A logout policy will do the same thing, you'll just need to use the > explicit paths rather than the relative ones. > > > > > > 2009/4/2 Eric Young > Rats now I need to dig into logout hooks.... the simplest answers > always lead to more reading :-) > > > > > -------------------------------------------------------------------------------------------- > I must not fear. Fear is the mind-killer. > Fear is the little-death that brings total obliteration. > I will face my fear. I will permit it to pass over me and through me. > And when it has gone past I will turn the inner eye to see its path. > Where the fear has gone there will be nothing. > Only I will remain. > --Bene Gesserit Litany (Frank Herbert) > -------------------------------------------------------------------------- > Eric Young > eyoung at thayer.org > > > > On Apr 2, 2009, at 8:49 AM, Criss Myers wrote: > >> Hi >> >> Yes i use a logout.hook to delete the keychain, this solves the >> problem, >> >> The login keychain is unlocked at login so if the user changes the >> password after login this has no effect on the keychain, then >> delete the keychain at logout so that next time the user logs in a >> new chain is created with their new password, >> >> add this to your logout hook >> >> ################################ >> >> #Delete the Users Keychain >> >> echo Removing keychain >> >> rm ~/Library/Keychains/login.keychain >> >> >> #record this will a log file >> >> touch ~/Library/Login/Reset.rft >> >> echo "Done" >> >> >> Criss Myers >> Senior Customer Support Analyst (Mac Services) >> Apple Certified Technical Coordinator v10.5 >> LIS Business Support Team >> Library 301 >> University of Central Lancashire >> Preston PR1 2HE >> Ex 5054 >> 01772 895054 >> > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/47997cc8/attachment.html From eyoung at thayer.org Thu Apr 2 07:19:27 2009 From: eyoung at thayer.org (Eric Young) Date: Thu, 2 Apr 2009 10:19:27 -0400 Subject: [Casper] casper to delete "login" keychains emmass In-Reply-To: References: <98607E65-C4DE-4D40-93A8-0A99C9C63A23@thayer.org> <49D4C279.BB96.0081.0@uclan.ac.uk> <1FEBB71B-C90F-4F14-AE38-AF9D0B0CD0B8@thayer.org> Message-ID: <87DBC82A-28A1-4083-9661-F6DC76C816D0@thayer.org> not a casper solution and it will need more testing to be sure but.... I have been using the new folder redirection addition to WGM to deal with user caches (we are all networked users here) and more recently to try to work through the /user/font/ logout issues (crashes, kernel panics @ logout when there are fonts in that folder) . It dawned on me that a logout redirect to delete the file at the path for the login.keychain would work. It seems to. ---------------------------------------------------------------------------------------------- Eric Young eyoung at thayer.org 781-664-2286 Work I am among those who think that science has great beauty. A scientist in his laboratory is not only a technician: he is also a child placed before natural phenomena which impress him like a fairy tale. - Marie Curie On Apr 2, 2009, at 10:03 AM, Miles Leacy wrote: > A logout policy will do the same thing, you'll just need to use the > explicit paths rather than the relative ones. > > > > > > 2009/4/2 Eric Young > Rats now I need to dig into logout hooks.... the simplest answers > always lead to more reading :-) > > > > > -------------------------------------------------------------------------------------------- > I must not fear. Fear is the mind-killer. > Fear is the little-death that brings total obliteration. > I will face my fear. I will permit it to pass over me and through me. > And when it has gone past I will turn the inner eye to see its path. > Where the fear has gone there will be nothing. > Only I will remain. > --Bene Gesserit Litany (Frank Herbert) > -------------------------------------------------------------------------- > Eric Young > eyoung at thayer.org > > > > On Apr 2, 2009, at 8:49 AM, Criss Myers wrote: > >> Hi >> >> Yes i use a logout.hook to delete the keychain, this solves the >> problem, >> >> The login keychain is unlocked at login so if the user changes the >> password after login this has no effect on the keychain, then >> delete the keychain at logout so that next time the user logs in a >> new chain is created with their new password, >> >> add this to your logout hook >> >> ################################ >> >> #Delete the Users Keychain >> >> echo Removing keychain >> >> rm ~/Library/Keychains/login.keychain >> >> >> #record this will a log file >> >> touch ~/Library/Login/Reset.rft >> >> echo "Done" >> >> >> Criss Myers >> Senior Customer Support Analyst (Mac Services) >> Apple Certified Technical Coordinator v10.5 >> LIS Business Support Team >> Library 301 >> University of Central Lancashire >> Preston PR1 2HE >> Ex 5054 >> 01772 895054 >> > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/32ee682a/attachment.html From clinton.blackmore at westwind.ab.ca Thu Apr 2 07:22:22 2009 From: clinton.blackmore at westwind.ab.ca (Clinton Blackmore) Date: Thu, 2 Apr 2009 08:22:22 -0600 Subject: [Casper] Software Update - laptop labs, progress indicator In-Reply-To: References: Message-ID: <5DBCBFE8-3642-415B-9398-34AF4293914A@westwind.ab.ca> Greetings. How do you handle software updates on laptop labs? We have carts of laptops in our schools, and, if they are not being used by a student, they are charging in the cart. That doesn't provide for a nice way to update them after hours without pulling each machine out of the cart, and yet, I don't really want to pop up a message to a student saying, "Your computer is going to reboot now. Deal with it!" Also, when you use the GUI tools to do software update, the machine logs out and you get a nice progress indicator showing that updates are installing. Is there any way to do that from the command line? (Yes, I know one can install updates, and Casper handles it nicely, but can I get the progress bar? We had some machines set to update, and then found they had kernel panicked. We wondered if a user noticed the machine became sluggish and forced it off.) More generally, how do you convey to users that updates are in progress? Cheers, Clinton Blackmore This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. From tlarki at kckps.org Thu Apr 2 07:30:19 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 02 Apr 2009 09:30:19 -0500 Subject: [Casper] Software Update - laptop labs, progress indicator In-Reply-To: <5DBCBFE8-3642-415B-9398-34AF4293914A@westwind.ab.ca> References: <5DBCBFE8-3642-415B-9398-34AF4293914A@westwind.ab.ca> Message-ID: <49D485AB.7141.0039.0@kckps.org> I suggest you look into an ongoing policy that caches the updates and then once every laptop is cached the proper updates you can trigger them to install from cache. That way you can kind of control when they update and reboot. That way you can push them out to cache and let them sit there then say, OK, on Monday I am going to tell all clients to run these updates from cache and wham, you are done. You also have it narrowed down to run on one day. Just a thought. Or you can look into self service and have the end user trigger it. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Clinton Blackmore 04/02/09 9:22 AM >>> Greetings. How do you handle software updates on laptop labs? We have carts of laptops in our schools, and, if they are not being used by a student, they are charging in the cart. That doesn't provide for a nice way to update them after hours without pulling each machine out of the cart, and yet, I don't really want to pop up a message to a student saying, "Your computer is going to reboot now. Deal with it!" Also, when you use the GUI tools to do software update, the machine logs out and you get a nice progress indicator showing that updates are installing. Is there any way to do that from the command line? (Yes, I know one can install updates, and Casper handles it nicely, but can I get the progress bar? We had some machines set to update, and then found they had kernel panicked. We wondered if a user noticed the machine became sluggish and forced it off.) More generally, how do you convey to users that updates are in progress? Cheers, Clinton Blackmore This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/d32df824/attachment.htm From ERNSTCS at uwec.edu Thu Apr 2 07:46:16 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 2 Apr 2009 09:46:16 -0500 Subject: [Casper] Software Update - laptop labs, progress indicator In-Reply-To: <49D485AB.7141.0039.0@kckps.org> Message-ID: That's how we'll be doing it as you mentioned in the end. User will be able to run them when they wish through self service. Might have a policy that does a real basic display message to the user that new updates are available to them to install using self service. That's for office users. In our lab laptop carts it's more up to us or the faculty responsible (us) for it to run updates when we tell them new ones are available or when a security issue exists. They don't want to be doing that anytime around a class period if there is potential to lose class time. Those systems aren't assigned to students, they just sit in a cart unable to update while a sleep unless someone goes to them. As far as the indicator goes, not sure what value that really has. If you know they need to update just run them until their done. Sure it looks pretty. Craig E On 4/2/09 9:30 AM, "Thomas Larkin" wrote: I suggest you look into an ongoing policy that caches the updates and then once every laptop is cached the proper updates you can trigger them to install from cache. That way you can kind of control when they update and reboot. That way you can push them out to cache and let them sit there then say, OK, on Monday I am going to tell all clients to run these updates from cache and wham, you are done. You also have it narrowed down to run on one day. Just a thought. Or you can look into self service and have the end user trigger it. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Clinton Blackmore 04/02/09 9:22 AM >>> Greetings. How do you handle software updates on laptop labs? We have carts of laptops in our schools, and, if they are not being used by a student, they are charging in the cart. That doesn't provide for a nice way to update them after hours without pulling each machine out of the cart, and yet, I don't really want to pop up a message to a student saying, "Your computer is going to reboot now. Deal with it!" Also, when you use the GUI tools to do software update, the machine logs out and you get a nice progress indicator showing that updates are installing. Is there any way to do that from the command line? (Yes, I know one can install updates, and Casper handles it nicely, but can I get the progress bar? We had some machines set to update, and then found they had kernel panicked. We wondered if a user noticed the machine became sluggish and forced it off.) More generally, how do you convey to users that updates are in progress? Cheers, Clinton Blackmore This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/220244e9/attachment.htm From matt at pennmanor.net Thu Apr 2 07:52:01 2009 From: matt at pennmanor.net (Matthew Butch) Date: Thu, 2 Apr 2009 10:52:01 -0400 Subject: [Casper] Software Update - laptop labs, progress indicator In-Reply-To: <5DBCBFE8-3642-415B-9398-34AF4293914A@westwind.ab.ca> References: <5DBCBFE8-3642-415B-9398-34AF4293914A@westwind.ab.ca> Message-ID: <9ADF53F8-C64B-4BEE-A618-CD598AAF72F9@pennmanor.net> What we have been doing is just pulling them off the cart, running Casper Remote on them and telling them to "Install all available updates". Its a pain, but it seems to be the best way to do it. For the progress bar, we have a Unix command to run Software Update as sudo which allows non-admins to install them. This is set as a Self Service policy (the last tab allows running commands). The command is: sudo /System/Library/CoreServices/Software\ Update.app/Contents/MacOS/ Software\ Update It gives them a nice UI to run them. We've had good feedback about it, and it saves us from forcing them. -Matt On Apr 2, 2009, at 10:22 AM, Clinton Blackmore wrote: > Greetings. > > How do you handle software updates on laptop labs? We have carts of > laptops in our schools, and, if they are not being used by a student, > they are charging in the cart. That doesn't provide for a nice way to > update them after hours without pulling each machine out of the cart, > and yet, I don't really want to pop up a message to a student saying, > "Your computer is going to reboot now. Deal with it!" > > Also, when you use the GUI tools to do software update, the machine > logs out and you get a nice progress indicator showing that updates > are installing. Is there any way to do that from the command line? > (Yes, I know one can install updates, and Casper handles it nicely, > but can I get the progress bar? We had some machines set to update, > and then found they had kernel panicked. We wondered if a user > noticed the machine became sluggish and forced it off.) More > generally, how do you convey to users that updates are in progress? > > Cheers, > Clinton Blackmore > > This email has been scanned by Barracuda Network's Anti-Virus and > Spam Firewall. > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Matthew Butch Technology Support Analyst Penn Manor School District 717-872-9500 x 2385 http://www.pennmanor.net Apple Certified Macintosh Technician Apple Certified Help Desk Specialist 10.4 Apple Certified Support Professional 10.5 Apple Certified Technical Coordinator 10.4 & 10.5 Apple Certified Systems Administrator 10.4 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090402/4bcf8910/attachment.htm From tlarki at kckps.org Thu Apr 2 08:01:44 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 02 Apr 2009 10:01:44 -0500 Subject: [Casper] Software Update - laptop labs, progress indicator In-Reply-To: <9ADF53F8-C64B-4BEE-A618-CD598AAF72F9@pennmanor.net> References: <5DBCBFE8-3642-415B-9398-34AF4293914A@westwind.ab.ca> <9ADF53F8-C64B-4BEE-A618-CD598AAF72F9@pennmanor.net> Message-ID: <49D48D08.7141.0039.0@kckps.org> There is also a softwareupdate binary from the command line. You could create a policy to run or do it via ARD admin $ softwareupdate usage: softwareupdate [ ...] -l | --listList all appropriate updates -d | --downloadDownload Only -i | --installInstall