[Casper] Self Service
Gibson, Robb
RobbGibson at OfficeMax.com
Wed Apr 1 15:00:52 PDT 2009
I have a once a day policy assigned to our Tiger clients that was provided
by JAMF:
jamf createConf -server jss.company.com -path / -isSecure
Where jss.company.com is the fully qualified domain name of your jss. Make
sure "run as root" is checked and then you are good to go. Note, this is a
work around, and you may need to run it again after a while.
I used to run it Monthly, then Weekly and now I let it go Daily.
Hope this is helpful.
Robb Gibson
System Engineer - eMMS, Publishing Systems
OfficeMax : 263 Shuman Blvd. : Naperville, IL 60563
(630) 864-5242
On 3/12/09 2:04 PM, "Wade, Evan C." <ecwade at capousd.org> wrote:
> JAMF told us that the blank self service screen is a known issue on 10.4
> systems with QuickTime 7.6. However, we installed post-Quicktime
> updates on a number of systems and self service is again functioning
> normally.
>
>
> Evan Wade
> TIS Support Technician - 949-234-5500
> Capistrano Unified School District
>
>
> -----Original Message-----
> From: casper-bounces at list.jamfsoftware.com
> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of
> casper-request at list.jamfsoftware.com
> Sent: Thursday, March 12, 2009 12:00 PM
> To: casper at list.jamfsoftware.com
> Subject: Casper Digest, Vol 27, Issue 9
>
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> Today's Topics:
>
> 1. Self Service (Criss Myers)
> 2. Re: Self Service (Ernst, Craig S.)
> 3. Re: Self Service (NATHANIEL.LINDLEY at spps.org)
> 4. Re: SoundStudio3 (Nicholas, Lauren)
> 5. Re: Self Service (Matthew Butch)
> 6. Re: SoundStudio3 (Ernst, Craig S.)
> 7. Shared Volumes (Nicholas, Lauren)
> 8. Re: Shared Volumes (Miles Leacy)
> 9. correction (Nicholas, Lauren)
> 10. Re: correction (Ernst, Craig S.)
> 11. Re: correction (Chad Brewer)
> 12. Re: Shared Volumes (Miles Leacy)
> 13. Re: correction (Thomas Larkin)
> 14. Re: correction (Ernst, Craig S.)
> 15. Print and Fax Unlock (Matsuno, Matt)
> 16. Re: Print and Fax Unlock (Miles Leacy)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 12 Mar 2009 09:59:50 +0000
> From: "Criss Myers" <CMyers at uclan.ac.uk>
> Subject: [Casper] Self Service
> To: <casper at list.jamfsoftware.com>
> Message-ID: <49B8DD16.BB96.0081.0 at uclan.ac.uk>
> Content-Type: text/plain; charset="us-ascii"
>
> Hi All,
>
> Anyone else having issues with Self Service, it only seems to have
> started happening recently.
>
> The first time you click INSTALL on a self service items it fails to do
> anything and just returns to the Home page, the second time it
> successfully install the package.
>
> This happens every time for ALL self service items,
>
> Criss
> Criss Myers
> Senior Customer Support Analyst (Mac Services)
> Apple Certified Technical Coordinator v10.5
> LIS Business Support Team
> Library 301
> University of Central Lancashire
> Preston PR1 2HE
> Ex 5054
> 01772 895054
>
>
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> ------------------------------
>
> Message: 2
> Date: Thu, 12 Mar 2009 08:30:43 -0500
> From: "Ernst, Craig S." <ERNSTCS at uwec.edu>
> Subject: Re: [Casper] Self Service
> To: Criss Myers <cmyers at uclan.ac.uk>, Casper List
> <casper at list.jamfsoftware.com>
> Message-ID: <C5DE78B3.14717%ernstcs at uwec.edu>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi Criss,
>
> I've been working with it a bit more than normal lately and it appears
> to be working fine here. Are you sure you are using a current version of
> 6.01?
>
> Craig E
>
>
> On 3/12/09 4:59 AM, "Criss Myers" <cmyers at uclan.ac.uk> wrote:
>
>
>
> Hi All,
>
>
>
> Anyone else having issues with Self Service, it only seems to have
> started happening recently.
>
>
>
> The first time you click INSTALL on a self service items it fails to do
> anything and just returns to the Home page, the second time it
> successfully install the package.
>
>
>
> This happens every time for ALL self service items,
>
>
>
> Criss
>
> Criss Myers
>
> Senior Customer Support Analyst (Mac Services)
>
> Apple Certified Technical Coordinator v10.5
>
> LIS Business Support Team
>
> Library 301
>
> University of Central Lancashire
>
> Preston PR1 2HE
>
> Ex 5054
>
> 01772 895054
>
>
> -------------- next part --------------
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> http://list.jamfsoftware.com/pipermail/casper/attachments/20090312/c5895
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>
> ------------------------------
>
> Message: 3
> Date: Thu, 12 Mar 2009 08:37:19 -0500
> From: NATHANIEL.LINDLEY at spps.org
> Subject: Re: [Casper] Self Service
> To: "Ernst, Craig S." <ERNSTCS at uwec.edu>
> Cc: Criss Myers <cmyers at uclan.ac.uk>,
> casper-bounces at list.jamfsoftware.com, Casper List
> <casper at list.jamfsoftware.com>
> Message-ID:
>
> <OF192C9810.3E63B034-ON86257577.004AAF2A-86257577.004B9573 at spps.org>
> Content-Type: text/plain; charset=iso-8859-1
>
>
> I don't get the issue Criss describes, but often I will open
> Self-Service
> and the screen is blank. No login for self-service or anonymous options
> at
> all. Just a blank window. No rhyme or reason that I can see and usual
> maintenance to computer doesn't fixt the problem.
> -Nathaniel
>
>
>
>
>
>
>
>
>
> Re: [Casper] Self Service
>
>
>
>
>
> Ernst, Craig S.
>
> to:
>
> Criss Myers, Casper List
>
> 03/12/09 08:22
> AM
>
>
>
>
>
>
>
>
> Sent by:
>
> casper-bounces at list.jamfsoftware.com
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Hi Criss,
>
> I've been working with it a bit more than normal lately and it appears
> to
> be working fine here. Are you sure you are using a current version of
> 6.01?
>
> Craig E
>
>
> On 3/12/09 4:59 AM, "Criss Myers" <cmyers at uclan.ac.uk> wrote:
>
>
>
> Hi All,
>
>
>
> Anyone else having issues with Self Service, it only seems to
> have
> started happening recently.
>
>
>
> The first time you click INSTALL on a self service items it fails
> to
> do anything and just returns to the Home page, the second time it
> successfully install the package.
>
>
>
> This happens every time for ALL self service items,
>
>
>
> Criss
>
> Criss Myers
>
> Senior Customer Support Analyst (Mac Services)
>
> Apple Certified Technical Coordinator v10.5
>
> LIS Business Support Team
>
> Library 301
>
> University of Central Lancashire
>
> Preston PR1 2HE
>
> Ex 5054
>
> 01772 895054
>
> _______________________________________________
> Casper mailing list
> Casper at list.jamfsoftware.com
> http://list.jamfsoftware.com/mailman/listinfo/casper
>
>
>
>
>
>
> ------------------------------
>
> Message: 4
> Date: Thu, 12 Mar 2009 11:23:08 -0400
> From: "Nicholas, Lauren" <lpnicholas at moravian.edu>
> Subject: Re: [Casper] SoundStudio3
> To: <casper at list.jamfsoftware.com>
> Message-ID:
> <B4FA598722EF134B96A34C69A5F392911701EEC8 at mail1.moravian.edu>
> Content-Type: text/plain; charset="iso-8859-1"
>
> yes, i created the package using composer, i know exactly what two files
> it generates: if the user opens the app, it throws a plist inside user's
> prefs folder as well as a registration (hidden) file in the same
> location. I did check the FUT and FEU boxes, but it only worked for the
> local 'admin' user-which was the one i used in packaging. Any other user
> that logs in and launches the app gets the 'please register' pop-up.
>
> Now, also, these are AD users... does that make a difference? will new
> users who login get their user templates filled appropriately?
>
> any ideas? am i doing something wrong?
>
> thanks!
> -
> lauren
>
> -----Original Message-----
> From: casper-bounces at list.jamfsoftware.com
> [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Smith,
> William
> Sent: Wednesday, March 11, 2009 11:19 AM
> To: casper at list.jamfsoftware.com
> Subject: Re: [Casper] SoundStudio3
>
> On 3/11/09 9:05 AM, "Nicholas, Lauren" <lpnicholas at moravian.edu> wrote:
>
>> Has anyone had to deploy the app SoundStudio3 by FreeVerse?
>>
>> If I type in the registration information for one user, log out and
> login as
>> another user, the ?10-uses or register? appears. I called the company
> and they
>> said that each user has to type in the serial. That is just not
> feasible in a
>> public lab environment, where it has to be deployed. I am trying to
> figure out
>> which file(s) to delete from the pkg I am creating in Composer to get
> this to
>> work, if it is even possible.
>
> We have a font application that works the same way. You don't need to
> remove
> a file but instead use Casper's "Fill User Template" (FUT) and "Fill
> Existing Users" (FEU) feature to copy the appropriate file to each
> user's
> directory.
>
> Install your software without launching it. Then use Composer to watch
> what
> happens when you enter the serial number. Most likely a preference file
> (possibly hidden) is getting created in your ~/Library/Preferences
> folder.
>
> Take that preference file and package it, making sure to keep it in a
> directory structure such as /Users/install/Library/Preferences. The
> "install" user is a place holder. When you select FUT and FEU during
> installation then Casper will place the file in all existing user
> accounts
> as well as place the file in the User Template folder.
>
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