[Casper] Software Update - laptop labs, progress indicator

[Ernst, Craig S.]

That's how we'll be doing it as you mentioned in the end. User will be able to run them when they wish through self service. Might have a policy that does a real basic display message to the user that new updates are available to them to install using self service. That's for office users.

In our lab laptop carts it's more up to us or the faculty responsible (us) for it to run updates when we tell them new ones are available or when a security issue exists. They don't want to be doing that anytime around a class period if there is potential to lose class time. Those systems aren't assigned to students, they just sit in a cart unable to update while a sleep unless someone goes to them.

As far as the indicator goes, not sure what value that really has. If you know they need to update just run them until their done. Sure it looks pretty.

Craig E

On 4/2/09 9:30 AM, "Thomas Larkin" <tlarki at kckps.org> wrote:



 I suggest you look into an ongoing policy that caches the updates and then once every laptop is cached the proper updates you can trigger them to install from cache.  That way you can kind of control when they update and reboot.  That way you can push them out to cache and let them sit there then say, OK, on Monday I am going to tell all clients to run these updates from cache and wham, you are done.  You also have it narrowed down to run on one day.



 Just a thought.



 Or you can look into self service and have the end user trigger it.


___________________________
Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
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>>> Clinton Blackmore <clinton.blackmore at westwind.ab.ca> 04/02/09 9:22 AM >>>
Greetings.

How do you handle software updates on laptop labs?  We have carts of
laptops in our schools, and, if they are not being used by a student,
they are charging in the cart.  That doesn't provide for a nice way to
update them after hours without pulling each machine out of the cart,
and yet, I don't really want to pop up a message to a student saying,
"Your computer is going to reboot now.  Deal with it!"

Also, when you use the GUI tools to do software update, the machine
logs out and you get a nice progress indicator showing that updates
are installing.  Is there any way to do that from the command line?
(Yes, I know one can install updates, and Casper handles it nicely,
but can I get the progress bar?  We had some machines set to update,
and then found they had kernel panicked.  We wondered if a user
noticed the machine became sluggish and forced it off.)  More
generally, how do you convey to users that updates are in progress?

Cheers,
Clinton Blackmore

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