[Casper] Certain iMac computers hang during Casper Imaging

[Dorey, Dustin]

A few questions, 

What version iMac?

If intel have you looked into using JAMF's Netinstall creator and using
the resulting netinstall set instead of netboot image?

Are these machines in your JSS?  If so try completely removing them from
the records then netboot and image.

We've had various issues here with iMac and netbooting and have been
able to fix all of them so far.

One issue was that for some reason imaging was failing because of bad
information in the JSS, when we deleted the record of that machine and
re-imaged it was fine.

Another issue had to do with PKG's and intels so we had to switch to
using the netinstall set instead of netboot.  Again not sure why
EXACTLY, but the problem with laying down PKG's on the intels at image
time went away.

 

Just a couple ideas, you may have already covered those bases though.

 

-Dusty-

 

Dustin  Dorey

Technology Support Cluster Specialist

Independant School District 196

Rosemount-Apple Valley-Eagan Public Schools

dustin.dorey at district196.org

651|423|7971

 

 

 

From: casper-bounces at list.jamfsoftware.com
[mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Henry Bonath
Sent: Thursday, April 23, 2009 9:48 AM
To: casper at list.jamfsoftware.com
Subject: [Casper] Certain iMac computers hang during Casper Imaging

 

We have some iMac computers that hang with a "Beach Ball" during casper
imaging.

We use a Netboot environment, and what happens is the machine boots,
goes through the grey apple screen with the spinning gear, 

It will then load the GUI, and I get a menu bar with "Casper Imaging" in
the title and then nothing else... it just hangs there with a beach ball
forever.

 

This is only with certain machines, all of my other iMac computers boot
and image just fine, which have identical hardware to the ones that
don't work.

 

Has anyone else seen this behavior, and if so, come up with a solution
to this?

 

Thanks!

-Henry

________________________________

 

 CSC Logo<http://www.computersitecolumbus.com/images/CSC_Logo.jpg> 
Henry Bonath
Network Engineer
Computer Site Columbus
6155-N Huntley Road
Columbus, OH 43229
computersitecolumbus.com
Tel: 614.786.7100
Cell: 614.738.0822
Fax: 614.786.7310

Your I.T. Department

________________________________

10:48:16 Thu 23 Apr 2009


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