[Casper] Maintenance

[Gibson, Robb]

Same here on the weekly maintenance. I¹ve also created some ongoing policies
that are available to the users in the Self Service application. Most of
them are simple rm scripts that the end user can launch.

* Reset Suitcase X1 ­ deletes the Suitcase Server Fonts and Suitcase plist
files in the user¹s home folder.
* Delete InDesign Cache ­ deletes the Adobe InDesign folder in the user¹s
home folder/Library/Caches/
* Delete the Microsoft Office font database -  deletes the font database
file for either Office 2004 or 2008 in the user¹s Microsoft preferences
folder.


Robb Gibson
System Engineer - eMMS, Publishing Systems
OfficeMax  :  263 Shuman Blvd.  :  Naperville, IL 60563
(630) 864-5242




On 1/28/09 7:37 AM, "Nichols, Jared" <jared.nichols at ll.mit.edu> wrote:

> Cool.  Thus far, I have a weekly maintenance policy that:
> € Fixes permissions
> € Flushes user caches
> € Flushes system caches.
> 
> Currently, there is no forced reboot with this policy.  At the moment, we have
> a customer group that is determining exactly what they want for a standard
> desktop ­ this includes Mac and PC, what kind of maintenance windows will be
> ok, applications that are centrally supported/distributed etc etc.  So, much
> of what I need is waiting for them.  This will determine things such as
> software update frequency/mandatory-ness.
> 
> Question: Does flushing the user cache kill the font cache as well?  Does
> doing so seem to solve the issue with Office 2008 complaining about corrupt
> fonts?
> 
> Thanks
> 
> j
> 
> 
> On 1/27/09 14:16 , "Smith, William" <william.smith at merrillcorp.com> wrote:
> 
>> We have a shared computer environment, so login/logout is well-practiced
>> here.
>> 
>> I clear user caches and Quark jaws font caches at logout and run weekly
>> maintenance (repair permissions, clear user/system caches, etc.) with a
>> reboot at the end. I also have Symantec Antivirus check daily for updates
>> from our internal LiveUpdate server.
>> 
>> Just this little bit and I have little to no user support calls with regard
>> to Mac OS, application or font issues.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090209/b2fa9cbc/attachment.htm 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/gif
Size: 4528 bytes
Desc: not available
Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090209/b2fa9cbc/attachment.gif