[Casper] Can't drag items on desktop.

[Miles Leacy]

Assuming it's not just this one account that's broken, let's identify the
variables between deployments that work and this one.
Are any of your packages new?
Is this the first client to receive CS4 and Quark 8?  How were these apps
installed?
What scripts, if any, are part of the configuration and/or imaging task used
on this machine?

----------
Miles A. Leacy IV

 Certified System Administrator 10.4
 Certified Technical Coordinator 10.5
 Certified Trainer
Certified Casper Administrator
----------
voice: 1-347-277-7321
miles.leacy at themacadmin.com
www.themacadmin.com




On Wed, Jan 14, 2009 at 11:59 AM, Ryan Harter <rharter at uwsp.edu> wrote:

> Here is my install log:
> ###############################################################
> Formatted Macintosh HD on 1/13/09 at 1:47 PM
> ###############################################################
>
>
>
> 2009-1-13 13:56:12 Performed Block Copy of 10.5.6 Base 17122008.dmg
> Tue Jan 13 13:56:13 adm's MacBook jamf[429]: Installing Acrobat Reader 9
> Intel.dmg...
> Tue Jan 13 13:56:55 adm's MacBook jamf[511]: Installing Admit Mac
> 4.1.3.dmg...
> Tue Jan 13 13:57:07 adm's MacBook jamf[578]: Installing Endnote X1.1.dmg...
> Tue Jan 13 13:57:42 adm's MacBook jamf[657]: Installing Energy Prefs.dmg...
> Tue Jan 13 13:57:45 adm's MacBook jamf[724]: Installing
> FAP.4.0.2-plugins-080813.dmg...
> Tue Jan 13 13:59:53 adm's MacBook jamf[807]: Installing Firefox.dmg...
> Tue Jan 13 14:00:02 adm's MacBook jamf[883]: Installing Flash Player.dmg...
> Tue Jan 13 14:00:05 adm's MacBook jamf[949]: Installing Flip4Mac 2.2.dmg...
> Tue Jan 13 14:00:13 adm's MacBook jamf[1025]: Installing K2 Client
> 6.1.4.1.dmg...
> Tue Jan 13 14:00:16 adm's MacBook jamf[1091]: Installing MS Office 2008
> SP1.dmg...
> Tue Jan 13 14:03:43 adm's MacBook jamf[1181]: Installing NSNotify 1.02
> 31102008.dmg...
> Tue Jan 13 14:03:46 adm's MacBook jamf[1248]: Installing RDC 2.0.dmg...
> Tue Jan 13 14:03:53 adm's MacBook jamf[1313]: Installing RealPlayer
> 11.dmg...
> Tue Jan 13 14:04:05 adm's MacBook jamf[1391]: Installing Self
> Service.dmg...
> Tue Jan 13 14:04:10 adm's MacBook jamf[1456]: Installing Stuffit Expander
> 2009.dmg...
> Tue Jan 13 14:04:16 adm's MacBook jamf[1523]: Set Computer Name to mkstedl
> Tue Jan 13 14:04:16 adm's MacBook jamf[1548]: Created
> /private/etc/jamf.conf.
>
> You can also see my packages.  There's nothing unusual in there.
>
> I'll check when she goes out to lunch if it happens with other accounts.  I
> can't believe I forgot to try that!
>
> There are two scripts that we run at login that mount some shares, but
> those are running all over campus and don't seem to effect anyone else.
>
> Thanks
> *
> Ryan Harter*
> UW - Stevens Point
> Workstation Developer
> 715.346.2716
> Ryan.Harter at uwsp.edu
>
> On Jan 14, 2009, at 10:44 AM, Miles Leacy wrote:
>
> That's very odd.  To help troubleshoot, I have a few questions...
> What's in your imaging log?
> What's in your configuration (packages, scripts)?
> What was in the "plan" of your imaging task ("Show Plan" button in Casper
> Imaging)?
> Are any other user accounts affected by this?
>
> ----------
> Miles A. Leacy IV
>
>  Certified System Administrator 10.4
>  Certified Technical Coordinator 10.5
>  Certified Trainer
> Certified Casper Administrator
> ----------
> voice: 1-347-277-7321
> miles.leacy at themacadmin.com
> www.themacadmin.com
>
>
>
>
> 2009/1/14 Ryan Harter <rharter at uwsp.edu>
>
>> Hey all-
>> I just imaged a machine with our standard build.  There's nothing unusual
>> about it.  After the image I installed CS4 Design suite and Quark 8 from
>> DVD.
>>
>> Now, for some reason, whenever the user logs in the items on her desktop
>> are un-draggable.  All of the permissions are correct.  I double checked
>> this by opening the Terminal in her account and cp'ing a file from her
>> desktop to another folder that she is unable to do through the gui.  This
>> works fine under her account from the Terminal, but the GUI doesn't work.
>>
>> Now one of the really strange things about this is that the GUI doesn't
>> respond like it doesn't have permissions to the file or desktop.  She can
>> select the icon and it highlights, she can right click it and get info, or
>> compress it and it will create the zip archive right next to it on the
>> desktop.  But when she attempts to drag the icon, normally the icon
>> turns translucent and follows the mouse, but this is not the case in this
>> instance.  It highlights the icon but the icon doesn't move.
>>
>> This is a weird issue that I've never come across before.  Does anyone
>> have any clue why this might be happening?
>>  *
>> Ryan Harter*
>> UW - Stevens Point
>> Workstation Developer
>> 715.346.2716
>> Ryan.Harter at uwsp.edu
>>
>>
>> _______________________________________________
>> Casper mailing list
>> Casper at list.jamfsoftware.com
>> http://list.jamfsoftware.com/mailman/listinfo/casper
>>
>>
>
>
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