[Casper] Active Directory/Self Service question

Tommy Birchett Tommy.Birchett at martinagency.com
Wed Jul 1 13:52:44 PDT 2009


I'm using Self Service for software installs via AD Group policy. I  
have an OU called Casper Policies. I have a Security Group in this OU  
called Adobe Master Collection. I can add individual AD Users to the  
Adobe Master Collection Security Group and create a Casper Policy that  
installs Adobe Master Collection for those users only. All of this  
works flawlessly and as expected.

In Active Directory we have a Security Group called Studio Artists.  
I'd like to add that Security Group to the Adobe Master Collection  
Security Group within my Casper Policy OU. I have found that while I  
can do this it does not work as expected. When I set this up the AD  
Users in the Studio Art Security Group do not get access to the Adobe  
Master Collection install via Self Service. Again, I can add a single  
Studio Art AD member and it works fine. ADUC allows me to add a  
Security Group, but Self Service does not seem to recognize the  
members of these groups.

The reason I'd like to do this is so that I can use existing groups to  
manage who has access to a particular set of software via Self Service.

I admit I am not and AD expert by any means. I hope my explanation is  
clear. Should this work? Am I doing something wrong? Any advice is  
appreciated. Thanks.

Tommy Birchett




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