[Casper] Deploying Updates

[Steve Wood]

Yep, do it as a login policy.  And, since it is 12.1.9 you don't have to
re-wrap it with Composer, just drop the mpkg file into Casper Admin.

You will want to warn your user base that if they see a longer than normal
login it is because you are installing software in the background.  May even
want to do the upgrade on a particular day and let them know ahead of time.
When I was pushing some updates down here I had a lot of calls because the
logins were taking a long time, and a lot of people were restarting their
machines because they thought something was wrong.

You might also do a search of the archives.  Someone a few months ago
detailed a process for using the JAMF splash screen that is used during an
Adobe install to let users know there is an install going on.  Or, you could
write your own AppleScript Studio app to let users know.

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475


On Mon, Jul 13, 2009 at 3:00 PM, Alan Benedict <abenedict at integer.com>wrote:

> I am about to embark on my first update deployment of Office 2008.
>  Currently my users have a mixture of versions ranging from 12.1.0 to
> 12.1.9.  I want to push out an update to take everyone to the current 12.1.9
> version.  My question is how I should execute this smoothly, specifically
> the time to execute.  Would this be best done at
> startup?  My guess is that startup is the best time to roll out any kind of large update so that users that are currently using the application are not interrupted and will also rule out the possibility of errors.
> Sorry for such a rudimentary question.  We just had our jumpstart last
> month and I am still trying to wrap my head around the proper ways to take
> care of things. Thanks!
>
> --
> Alan Benedict
> 
> Macintosh Technician
> The Integer Group
> O: 515-247-2738
> C: 515-770-8234
> http://www.integer.com
>
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