[Casper] CS3/Adobe Acrobat Pro now asks for Admin Password

[Nesbitt, Sean M.]

My first thoughts is that, regarding Acrobat¹s request for admin & password,
it is an issue with Acrobat¹s troublesome Self-Heal feature, not Casper.
Search in the World Wide Google using ³acrobat self heal² as query and you
will find information on this feature. In my case, I disabled the self-heal
feature by modifying the following .xml files using the below script:

# Adobe Acrobat 8 files:
# /Library/Application Support/Adobe/Acrobat/AcroEFGDist80SelfHeal.xml
# /Library/Application Support/Adobe/Acrobat/AcroEFGPro80SelfHeal.xml
# Adobe Acrobat 9 files:
# /Library/Application Support/Adobe/Acrobat/AcroENUDist90SelfHeal.xml
# /Library/Application Support/Adobe/Acrobat/AcroENUPro90SelfHeal.xml
#
# Summary of changes made to each file:
# 
# Change the string of ³YES² to ³NO³
# Change the string of ³REQUIRED² to ³NO³

for file in `find /Library/Application\ Support/Adobe/Acrobat -name
'Acro*SelfHeal.xml'`

    do

    sed -Ei.bak 's/(YES|REQUIRED)/NO/g' $file

Done

Sean
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sean Nesbitt
Macintosh Services Delivery
Lockheed Martin - Enterprise Business Services
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Mon, 20 Jul 2009 14:18:13 +0100
> From: "RYAN, Phil" <phil.ryan at oup.com>
> Subject: [Casper] CS3/Adobe Acrobat Pro now asks for Admin Password
> To: <casper at list.jamfsoftware.com>
> Message-ID:
>  <C09B5940F86350428ADE131B363F8418023F06CB at ukexc04.uk.oup.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> Hi,
> 
>  
> 
> Ok I'm new to Casper and have not had much success so far. Much of this
> was down to the new Leopard server installation, which I have now
> resolved with a complete re install.
> 
>  
> 
> I had problems with the Adobe CS3 package, which I thought I'd resolved.
> 
> 
> Last week it requested an Admin name and password, every time a User
> launched Acrobat Pro.  I recreated the Adobe installation, creating a
> new .dmg file from the original disks, and dropping the dmg into Casper
> Admin.
> 
>  
> 
> The only issue I had was that when a user launched any of the CS apps
> for the first time, the request for a serial number popped up. Selecting
> Quit, and re starting the app solved this.
> 
>  
> 
> I created a policy assigned to a test user, to update CS3 at login. So
> just made ignoring the serial No request part of the re image/roll out
> procedure.
> 
>  
> 
> This week, 3 Macs imaged all request the serial number and all now once
> again request an Admin name and password every time a use try's to user
> Acrobat Pro.
> 
>  
> 
> Nothing has been changed in Casper Admin, the Adobe installer has not
> been touched. Believe me after I finally got it to work, I did not touch
> it, there have been no additions or changes to it.
> 
>  
> 
> Any ideas
> 
> Phil Ryan
> 
> Oxford University Press
> 
> 
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