[Casper] Office 2008 update package

[Robert Hammen]

On Jul 21, 2009, at 1:08 PM, Weber, Jason wrote:

> Not that I have a solution, but it might make you feel better  
> knowing you’re not alone!
>
> We also downloaded the update and are having the same problem. The  
> trouble is with the updater itself I believe, as after I failed to  
> install with Casper, I then just manually tried running the update  
> on a few computers and were still having the same issue.
>
> It took about 3 tries of repairing permissions, rebooting,  and  
> manually installing this update to get it to go. Even after a fresh  
> install, with a copy of MS Office 12.1.9 the update would still not  
> apply.
>
> I had one of 4 test computers actually update on the first try..   
> Sounds like it’s Microsoft’s great programming for Macs!
>
> I looked up some knowledge base entries on this, and the big two  
> things that were recommended were;
>
> ·         Repair permissions followed by a reboot.
> ·         Uninstall/Reinstall Office 2008
>
> Then run the updates.. Not exactly a great process to fix poor  
> software..
>
> Jason Weber
> Technology Support Cluster Specialist
> Independent School District 196
> jason.weber at district196.org

I couldn't get the MS-packaged 12.1.9 update to work - refused to  
install, claiming there were no valid installs (but 12.1.7 was  
installed - first version we deployed was 12.1.5).

Followed the MVPS link, and the installer command-line item would work  
- the GUI installer wouldn't (from the .dmg downloaded from Microsoft).

Used Composer 7 and the CLI to build my own updater package, which  
appeared to work, except Word would crash (tried it on multiple  
machines) upon launch, so I punted.

I'll try 12.2/SP2 tomorrow and see if it works, but I am not  
optimistic...

--Robert
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