From ben.w.young at det.nsw.edu.au Mon Jun 1 05:49:26 2009 From: ben.w.young at det.nsw.edu.au (Ben W Young) Date: Mon, 01 Jun 2009 22:49:26 +1000 Subject: [Casper] Java freezing up JSS - Which version of JSS In-Reply-To: <0678B851-60EF-4392-BFA2-2430F4F45955@uclan.ac.uk> Message-ID: On the issue of Java crashing, has anyone upgraded to the lasted Java release 7 for 10.4 Server and had any problems or improvements? Ben. On 2/04/09 7:44 AM, "Criss Myers" wrote: > Ah well I have 32gb of ram but about 10 startup items > > On 1 Apr 2009, at 21:39, Ben W Young wrote: > >> At once stage I had 10 policies running on startup for about 300+ computers >> at all at the same time on a server with 1GB RAM. >> >> >> On 31/03/09 6:52 PM, "Criss Myers" > > wrote: >> >>> How many startup policies do u have? >>> >>> >>> On 31 Mar 2009, at 05:49, Ben W Young >> > wrote: >>> >>>> We have this issue as well and have found that we are hitting the JSS to >>>> hard with Policies that run at startup. I have made some changes to the >>>> JSS as recommended below and will advise on the outcome. >>>> >>>> Regards, >>>> >>>> Ben W Young >>>> Technology Services Administrator >>>> >>>> >>>> >>>> >>>> On 27/03/09 3:06 AM, "Dorey, Dustin" >>> >>> > > wrote: >>>> >>>>> Well that was my thought at first too, except when it just happened >>>>> yesterday, and we are on spring break. Most of our client machines are >>>>> off. >>>>> That being said we have only one scheduled task scoped to all of our >>>>> computers and randomized by 45 minutes with just under 5k clients. >>>>> We set that one up on our roll out and I haven?t messed with it since. >>>>> Just seems weird that it would still hang due to that even though most of >>>>> the clients are off and not reporting in anyway. >>>>> >>>>> I?ll try increasing the packet size again, not sure that I can change the >>>>> everyhour bit though since I don?t want to set it to report only one day a >>>>> week or something. And there are not any options in scheduled tasks to >>>>> do like every 3 hours and randomize by 2 hours or something. >>>>> >>>>> Thanks for the tips, >>>>> -Dusty- >>>>> >>>>> >>>>> From: casper-bounces at list.jamfsoftware.com >>>>> >>>>> >>>> > >>>>> [mailto:casper-bounces at list.jamfsoftware.com >>>>> >>>>> >>>> > ] On Behalf Of Ernst, >>>>> Craig S. >>>>> Sent: Thursday, March 26, 2009 10:51 AM >>>>> To: Dorey, Dustin; Jason Halvorson; Casper List >>>>> Subject: Re: [Casper] Java freezing up JSS - Which version of JSS >>>>> >>>>> What and how often do you have scheduled tasks setup for, and how many >>>>> clients would hit any of those scheduled tasks at any given time. >>>>> >>>>> I?m wondering if your hitting your JSS too much with the clients. >>>>> >>>>> Craig E >>>>> >>>>> >>>>> On 3/26/09 10:44 AM, "Dorey, Dustin" >>>> >>>>> >>>>> > > wrote: >>>>> Casper Suite 6.01 >>>>> Web App memory set to just a tick under 2GB >>>>> Database Size: 1.7 G >>>>> Max Packet size set to 6MB >>>>> Tomcat Min. Memory 256; max 2048 >>>>> Server has 8Gb total >>>>> >>>>> >>>>> From: casper-bounces at list.jamfsoftware.com >>>>> >>>>> >>>> > >>>>> [mailto:casper-bounces at list.jamfsoftware.com >>>>> >>>>> >>>> > ] On Behalf Of Jason >>>>> Halvorson >>>>> Sent: Thursday, March 26, 2009 10:12 AM >>>>> To: Casper List >>>>> Subject: Re: [Casper] Java freezing up JSS - Which version of JSS >>>>> >>>>> Which version of the JSS do you have? >>>>> >>>>> >>>>> Jason D. Halvorson >>>>> Analyst/Programmer >>>>> Workstation Support Services >>>>> Phone: 507-538-4225 >>>>> Email: halvorson.jason at mayo.edu >>>>> > >>>>> ____________________________ >>>>> Mayo Clinic >>>>> 200 First Street SW >>>>> Rochester, MN 55905 >>>>> www.mayoclinic.org >>>> > >>>>> >>>>> >>>>> From: "Dorey, Dustin" >>>> >>>>> >>>>> > > >>>>> Date: Wed, 25 Mar 2009 15:18:07 -0500 >>>>> To: Casper List >>>> >>>>> >>>>> > > >>>>> Subject: [Casper] Java freezing up JSS >>>>> >>>>> Hey has anyone else encountered an issue where every once in a while java >>>>> seems to eat up a bunch of available memory and then the JSS will stop >>>>> responding? If I go in and kill the java process it just restarts and >>>>> everything is good to go, but it?s kind of obnoxious, and very random. >>>>> It just happened here, and no one was actively using Casper. In fact >>>>> we?re on spring break so most of the computers that are in our policies >>>>> and such are shut off too. I had 0 connections to the casper share, and >>>>> java was eating up just over 2GB of Real Memory and I believe over 5GB of >>>>> virtual. >>>>> >>>>> Thanks >>>>> -Dusty- >>>>> >>>>> Dustin Dorey >>>>> Technology Support Cluster Specialist >>>>> Independant School District 196 >>>>> Rosemount-Apple Valley-Eagan Public Schools >>>>> dustin.dorey at district196.org >>>>> >>>>> > >>>>> 651|423|7971 >>>>> >>>>> >>>>> _______________________________________________ >>>>> Casper mailing list >>>>> Casper at list.jamfsoftware.com >>>>> >>>>> > >>>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>>>> >>>>> >>>> > >>>>> >>>>> >>>>> _______________________________________________ >>>>> Casper mailing list >>>>> Casper at list.jamfsoftware.com >>>>> >>>>> > >>>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>>>> >>>>> >>>> > >>>>> >>>>> >>>>> ********************************************************************** >>>>> This message is intended for the addressee named and may contain >>>>> privileged information or confidential information or both. If you >>>>> are not the intended recipient please delete it and notify the sender. >>>>> ********************************************************************** >>>>> >>>>> _______________________________________________ >>>>> Casper mailing list >>>>> Casper at list.jamfsoftware.com >>>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>>>> >>>>> >>>>> >>>>> >>>>> ********************************************************************** >>>>> This message is intended for the addressee named and may contain >>>>> privileged information or confidential information or both. If you >>>>> are not the intended recipient please delete it and notify the sender. >>>>> ********************************************************************** >>>>> ********************************************************************** This message is intended for the addressee named and may contain privileged information or confidential information or both. If you are not the intended recipient please delete it and notify the sender. ********************************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090601/692feb32/attachment.html From sean.m.nesbitt at lmco.com Mon Jun 1 10:57:25 2009 From: sean.m.nesbitt at lmco.com (Nesbitt, Sean M.) Date: Mon, 01 Jun 2009 12:57:25 -0500 Subject: [Casper] Casper archives In-Reply-To: Message-ID: The search function works for me, though I would expect more than 92 hits with a search query of ?Casper?. Sean On 5/30/09 2:00 PM, "casper-request at list.jamfsoftware.com" wrote: > Send Casper mailing list submissions to > casper at list.jamfsoftware.com > > To subscribe or unsubscribe via the World Wide Web, visit > http://list.jamfsoftware.com/mailman/listinfo/casper > or, via email, send a message with subject or body 'help' to > casper-request at list.jamfsoftware.com > > You can reach the person managing the list at > casper-owner at list.jamfsoftware.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Casper digest..." > > > Today's Topics: > > 1. casper archives? (Nicholas, Lauren) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Fri, 29 May 2009 16:48:12 -0400 > From: "Nicholas, Lauren" > Subject: [Casper] casper archives? > To: > Message-ID: > > Content-Type: text/plain; charset="us-ascii" > > The search engine on the casper archives site doesn't function for me. > Anyone else? > > > > - > LAUREN NICHOLAS > User Support Analyst - Hurd Campus > > Center for Information Technology - CIT > > Moravian College > > adjunct prof | graphic design & music > ph. 610 861 1633 > lpnicholas at moravian.edu > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://list.jamfsoftware.com/pipermail/casper/attachments/20090529/bf42526e/at > tachment.htm > > ------------------------------ > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > End of Casper Digest, Vol 29, Issue 24 > ************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090601/fcb24bbe/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: smime.p7s Type: application/pkcs7-signature Size: 7344 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090601/fcb24bbe/attachment.bin From Dustin.Dorey at district196.org Mon Jun 1 12:18:32 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Mon, 1 Jun 2009 14:18:32 -0500 Subject: [Casper] Java freezing up JSS - Which version of JSS In-Reply-To: References: <0678B851-60EF-4392-BFA2-2430F4F45955@uclan.ac.uk> Message-ID: We were having the issue with the JSS freezing up when our scheduled task to report in would run. We bumped from 8GB of RAM to 32GB of RAM and gave the max to web app and now we're good to go. No issues. That was on a leopard server running casper 6.01 and in 64 bit mode. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Ben W Young Sent: Monday, June 01, 2009 7:49 AM To: Casper List Subject: Re: [Casper] Java freezing up JSS - Which version of JSS On the issue of Java crashing, has anyone upgraded to the lasted Java release 7 for 10.4 Server and had any problems or improvements? Ben. On 2/04/09 7:44 AM, "Criss Myers" wrote: Ah well I have 32gb of ram but about 10 startup items On 1 Apr 2009, at 21:39, Ben W Young wrote: At once stage I had 10 policies running on startup for about 300+ computers at all at the same time on a server with 1GB RAM. On 31/03/09 6:52 PM, "Criss Myers" > wrote: How many startup policies do u have? On 31 Mar 2009, at 05:49, Ben W Young > wrote: We have this issue as well and have found that we are hitting the JSS to hard with Policies that run at startup. I have made some changes to the JSS as recommended below and will advise on the outcome. Regards, Ben W Young Technology Services Administrator On 27/03/09 3:06 AM, "Dorey, Dustin" > > wrote: Well that was my thought at first too, except when it just happened yesterday, and we are on spring break. Most of our client machines are off. That being said we have only one scheduled task scoped to all of our computers and randomized by 45 minutes with just under 5k clients. We set that one up on our roll out and I haven't messed with it since. Just seems weird that it would still hang due to that even though most of the clients are off and not reporting in anyway. I'll try increasing the packet size again, not sure that I can change the everyhour bit though since I don't want to set it to report only one day a week or something. And there are not any options in scheduled tasks to do like every 3 hours and randomize by 2 hours or something. Thanks for the tips, -Dusty- From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com > ] On Behalf Of Ernst, Craig S. Sent: Thursday, March 26, 2009 10:51 AM To: Dorey, Dustin; Jason Halvorson; Casper List Subject: Re: [Casper] Java freezing up JSS - Which version of JSS What and how often do you have scheduled tasks setup for, and how many clients would hit any of those scheduled tasks at any given time. I'm wondering if your hitting your JSS too much with the clients. Craig E On 3/26/09 10:44 AM, "Dorey, Dustin" > > wrote: Casper Suite 6.01 Web App memory set to just a tick under 2GB Database Size: 1.7 G Max Packet size set to 6MB Tomcat Min. Memory 256; max 2048 Server has 8Gb total From: casper-bounces at list.jamfsoftware.com > [mailto:casper-bounces at list.jamfsoftware.com > ] On Behalf Of Jason Halvorson Sent: Thursday, March 26, 2009 10:12 AM To: Casper List Subject: Re: [Casper] Java freezing up JSS - Which version of JSS Which version of the JSS do you have? Jason D. Halvorson Analyst/Programmer Workstation Support Services Phone: 507-538-4225 Email: halvorson.jason at mayo.edu > ____________________________ Mayo Clinic 200 First Street SW Rochester, MN 55905 www.mayoclinic.org > ________________________________ From: "Dorey, Dustin" > > Date: Wed, 25 Mar 2009 15:18:07 -0500 To: Casper List > > Subject: [Casper] Java freezing up JSS Hey has anyone else encountered an issue where every once in a while java seems to eat up a bunch of available memory and then the JSS will stop responding? If I go in and kill the java process it just restarts and everything is good to go, but it's kind of obnoxious, and very random. It just happened here, and no one was actively using Casper. In fact we're on spring break so most of the computers that are in our policies and such are shut off too. I had 0 connections to the casper share, and java was eating up just over 2GB of Real Memory and I believe over 5GB of virtual. Thanks -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org > 651|423|7971 ________________________________ _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > ________________________________ _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > ********************************************************************** This message is intended for the addressee named and may contain privileged information or confidential information or both. If you are not the intended recipient please delete it and notify the sender. ********************************************************************** _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ********************************************************************** This message is intended for the addressee named and may contain privileged information or confidential information or both. If you are not the intended recipient please delete it and notify the sender. ********************************************************************** ********************************************************************** This message is intended for the addressee named and may contain privileged information or confidential information or both. If you are not the intended recipient please delete it and notify the sender. ********************************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090601/b269a3b6/attachment.html From jared.nichols at ll.mit.edu Mon Jun 1 12:40:39 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Mon, 1 Jun 2009 15:40:39 -0400 Subject: [Casper] Adobe CS4 Updates Message-ID: Hi- Has anyone had success in deploying Adobe CS4 updates with Casper 6? My prior gymnastics rebuilding the setup.xml file didn't work. I'd hate to resort to diffing it. j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090601/5c8247c2/attachment.htm From john_wetter at hopkins.k12.mn.us Mon Jun 1 15:21:59 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Mon, 1 Jun 2009 17:21:59 -0500 Subject: [Casper] Adobe CS4 Updates In-Reply-To: Message-ID: Hi Jared, Are these the gymnastics you're referring to? http://www.jamfsoftware.com/kb/article.php?id=196 Or others? I haven't personally tried doing CS4 this way, but I've heard success stories with it. I luckily have the choice and the CS4 disks are sitting in my drawer until Casper 7 is out... Thanks, John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: "Nichols, Jared" Date: Mon, 1 Jun 2009 14:40:39 -0500 To: Casper List Subject: [Casper] Adobe CS4 Updates Hi- Has anyone had success in deploying Adobe CS4 updates with Casper 6? My prior gymnastics rebuilding the setup.xml file didn't work. I'd hate to resort to diffing it. j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090601/dea49311/attachment.html From jared.nichols at ll.mit.edu Tue Jun 2 05:29:59 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 2 Jun 2009 08:29:59 -0400 Subject: [Casper] Adobe CS4 Updates In-Reply-To: Message-ID: Yeah, those and my previous detailed instructions that I posted to the list don't seem to work for the updates I've tried (Photoshop related ones). 7 won't be too far along, so I may just sit on it. j On 6/1/09 18:21 , "John Wetter" wrote: Hi Jared, Are these the gymnastics you're referring to? http://www.jamfsoftware.com/kb/article.php?id=196 Or others? I haven't personally tried doing CS4 this way, but I've heard success stories with it. I luckily have the choice and the CS4 disks are sitting in my drawer until Casper 7 is out... Thanks, John --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/f2393510/attachment.htm From jared.nichols at ll.mit.edu Tue Jun 2 05:29:59 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 2 Jun 2009 08:29:59 -0400 Subject: [Casper] Adobe CS4 Updates In-Reply-To: Message-ID: Yeah, those and my previous detailed instructions that I posted to the list don't seem to work for the updates I've tried (Photoshop related ones). 7 won't be too far along, so I may just sit on it. j On 6/1/09 18:21 , "John Wetter" wrote: Hi Jared, Are these the gymnastics you're referring to? http://www.jamfsoftware.com/kb/article.php?id=196 Or others? I haven't personally tried doing CS4 this way, but I've heard success stories with it. I luckily have the choice and the CS4 disks are sitting in my drawer until Casper 7 is out... Thanks, John --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/f2393510/attachment.html From ERNSTCS at uwec.edu Tue Jun 2 05:50:37 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 2 Jun 2009 07:50:37 -0500 Subject: [Casper] Adobe CS4 Updates In-Reply-To: Message-ID: I, like John, am just waiting for native distribution through Casper Suite 7. I have made a large traditional package of updated components that lays over the top of the base CS4 install in the mean time. Wouldn't be a big deal if I could trigger a command line updater for Adobe patches like you can trigger Apple updates. I think I've mentioned that before... Craig E On 6/2/09 7:29 AM, "Nichols, Jared" wrote: Yeah, those and my previous detailed instructions that I posted to the list don't seem to work for the updates I've tried (Photoshop related ones). 7 won't be too far along, so I may just sit on it. j On 6/1/09 18:21 , "John Wetter" wrote: Hi Jared, Are these the gymnastics you're referring to? http://www.jamfsoftware.com/kb/article.php?id=196 Or others? I haven't personally tried doing CS4 this way, but I've heard success stories with it. I luckily have the choice and the CS4 disks are sitting in my drawer until Casper 7 is out... Thanks, John --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/161b3641/attachment.html From NATHANIEL.LINDLEY at spps.org Tue Jun 2 06:21:10 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Tue, 2 Jun 2009 08:21:10 -0500 Subject: [Casper] Adobe CS4 Updates In-Reply-To: References: Message-ID: Like others, I tried, failed and have decided to wait for 7. From: "Ernst, Craig S." To: "Nichols, Jared" , John Wetter , Casper List Date: 06/02/2009 07:41 AM Subject: Re: [Casper] Adobe CS4 Updates Sent by: casper-bounces at list.jamfsoftware.com I, like John, am just waiting for native distribution through Casper Suite 7. I have made a large traditional package of updated components that lays over the top of the base CS4 install in the mean time. Wouldn?t be a big deal if I could trigger a command line updater for Adobe patches like you can trigger Apple updates. I think I?ve mentioned that before... Craig E On 6/2/09 7:29 AM, "Nichols, Jared" wrote: Yeah, those and my previous detailed instructions that I posted to the list don?t seem to work for the updates I?ve tried (Photoshop related ones). 7 won?t be too far along, so I may just sit on it. j On 6/1/09 18:21 , "John Wetter" wrote: Hi Jared, Are these the gymnastics you?re referring to? http://www.jamfsoftware.com/kb/article.php?id=196 Or others? I haven?t personally tried doing CS4 this way, but I?ve heard success stories with it. I luckily have the choice and the CS4 disks are sitting in my drawer until Casper 7 is out... Thanks, John --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/6a394842/attachment.htm From Tommy.Birchett at martinagency.com Tue Jun 2 07:55:24 2009 From: Tommy.Birchett at martinagency.com (Tommy Birchett) Date: Tue, 2 Jun 2009 10:55:24 -0400 Subject: [Casper] Adobe CS4 Updates In-Reply-To: Message-ID: Same here. On 6/2/09 9:21 AM, "NATHANIEL.LINDLEY at spps.org" wrote: Like others, I tried, failed and have decided to wait for 7. From: "Ernst, Craig S." To: "Nichols, Jared" , John Wetter , Casper List Date: 06/02/2009 07:41 AM Subject: Re: [Casper] Adobe CS4 Updates Sent by: casper-bounces at list.jamfsoftware.com ________________________________ I, like John, am just waiting for native distribution through Casper Suite 7. I have made a large traditional package of updated components that lays over the top of the base CS4 install in the mean time. Wouldn?t be a big deal if I could trigger a command line updater for Adobe patches like you can trigger Apple updates. I think I?ve mentioned that before... Craig E On 6/2/09 7:29 AM, "Nichols, Jared" > wrote: Yeah, those and my previous detailed instructions that I posted to the list don?t seem to work for the updates I?ve tried (Photoshop related ones). 7 won?t be too far along, so I may just sit on it. j On 6/1/09 18:21 , "John Wetter" > wrote: Hi Jared, Are these the gymnastics you?re referring to? http://www.jamfsoftware.com/kb/article.php?id=196 Or others? I haven?t personally tried doing CS4 this way, but I?ve heard success stories with it. I luckily have the choice and the CS4 disks are sitting in my drawer until Casper 7 is out... Thanks, John --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- Tommy Birchett | The Martin Agency| 804-698-8592 | 804-389-3071 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/d0ab0a23/attachment.htm From sean.hansell at jwt.com Tue Jun 2 09:20:43 2009 From: sean.hansell at jwt.com (sean.hansell at jwt.com) Date: Tue, 2 Jun 2009 12:20:43 -0400 Subject: [Casper] ImageBootCamp.sh In-Reply-To: Message-ID: I've gotten that when the script did not have the correct POSIX permissions settings. Basically, it did not have permission to execute. chmod 755 on that script on your Master Distribution Point. It should start working. As for the error, it is somewhat misleading and JAMF should look into making it clearer. Jeff Strauss Sent by: casper-bounces at list.jamfsoftware.com 05/20/09 03:27 PM To Casper List cc Subject [Casper] ImageBootCamp.sh I?m receiving the following error when trying to run the imageBootCamp.sh during imgaing: The script does not exist in the Scripts folder. Has anyone seen that? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper

This transmission is intended solely for the person or organization to whom it is addressed and it may contain privileged and confidential information. If you are not the intended recipient you should not copy, distribute or take any action in reliance on it. If you believe you received this transmission in error please notify the sender.

-------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/cff275ae/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 38992 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/cff275ae/attachment.jpe From jstrauss at loyolahs.edu Tue Jun 2 10:01:25 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 2 Jun 2009 10:01:25 -0700 Subject: [Casper] Virtualization Message-ID: Anyone running Casper in a virtualized environment? Pros/cons? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/644b3f8f/attachment.html From ERNSTCS at uwec.edu Tue Jun 2 11:55:07 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 2 Jun 2009 13:55:07 -0500 Subject: [Casper] Virtualization In-Reply-To: Message-ID: I've used Casper Suite in a virtualized environment for my development and testing side, but never my production side. I was having quite a few issues with performance with parallels server, particularly when I tried to use a dual processor setup for the VM. Otherwise It's been working OK with a single processor test server. I don't know that I'd be comfortable virtualizing the JSS. Craig E On 6/2/09 12:01 PM, "Jeff Strauss" wrote: Anyone running Casper in a virtualized environment? Pros/cons? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/8afaf0e1/attachment.html From jared.nichols at ll.mit.edu Tue Jun 2 12:54:19 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 2 Jun 2009 15:54:19 -0400 Subject: [Casper] Am I Managed? Message-ID: Hi- I'd like to make some sort of small change to client machines to indicate that their computers are managed, and possibly, to what level (e.g. Patches only or patches and software management). I thought of making a Dashboard widget, but I'd want to make it persistent. Perhaps a self healing package so that if they removed the widget or removed it from their dashboard, it would show back up. But, from running Composer, it looks like the widget being active in the Dashboard is in a plist and I'm not sure how to append that to their current Dashboard plist instead of re-distributing the entire thing (and thus bouncing out any Dashboard widgets that they had put in). Any ideas? Maybe a widget is the wrong way to go about it? --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/4ec57f74/attachment.htm From tlarki at kckps.org Tue Jun 2 13:15:41 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 02 Jun 2009 15:15:41 -0500 Subject: [Casper] Am I Managed? In-Reply-To: References: Message-ID: <4A25421D.7141.0039.0@kckps.org> Sounds like a job for dummy packages? Write small simple scripts that check for management, groups, or packages and then manually trigger a dummy package based on the results? Just an idea Tom >>> "Nichols, Jared" 06/02/09 2:54 PM >>> Hi- I?d like to make some sort of small change to client machines to indicate that their computers are managed, and possibly, to what level (e.g. Patches only or patches and software management). I thought of making a Dashboard widget, but I?d want to make it persistent. Perhaps a self healing package so that if they removed the widget or removed it from their dashboard, it would show back up. But, from running Composer, it looks like the widget being active in the Dashboard is in a plist and I?m not sure how to append that to their current Dashboard plist instead of re-distributing the entire thing (and thus bouncing out any Dashboard widgets that they had put in). Any ideas? Maybe a widget is the wrong way to go about it? --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090602/0b1ddb9f/attachment.html From william.smith at merrillcorp.com Tue Jun 2 17:08:03 2009 From: william.smith at merrillcorp.com (Smith, William) Date: Tue, 02 Jun 2009 19:08:03 -0500 Subject: [Casper] Am I Managed? In-Reply-To: Message-ID: From: "Nichols, Jared" Date: Tue, 2 Jun 2009 15:54:19 -0400 > I?d like to make some sort of small change to client machines to indicate that > their computers are managed, and possibly, to what level (e.g. Patches only or > patches and software management). I thought of making a Dashboard widget, but > I?d want to make it persistent. Perhaps a self healing package so that if > they removed the widget or removed it from their dashboard, it would show back > up. But, from running Composer, it looks like the widget being active in the > Dashboard is in a plist and I?m not sure how to append that to their current > Dashboard plist instead of re-distributing the entire thing (and thus bouncing > out any Dashboard widgets that they had put in). Can you get the information you need from the /var/log/jamf.log file? Or, maybe you could create a policy that runs a script displaying a message with this information. You can trigger it with the Self Help application. -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 From tlarki at kckps.org Wed Jun 3 08:46:47 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 03 Jun 2009 10:46:47 -0500 Subject: [Casper] jamf takeSnapshot Message-ID: <4A265497.7141.0039.0@kckps.org> Got a million dollar question here: from the binary $ jamf help takeSnapshot Usage: jamf takeSnapshot -target -saveTo [-modDates] -target The target drive take a snapshot of -saveTo The file to save the snapshot to -modDates Have the snapshot include modification dates of files Has anyone used this feature before? I have run into a few machines lately where the mobile user account on a laptop is just botched beyond belief and of course there is always like billions of files (ok that is a hyperbole) that the end user never backed up. I am accessing these files from the command line manually copying them to the local user account and then backing those up off the machine so I can wipe and reimage and then apply the back up back to the machine once it has been wiped. I am just looking at an easier method of grabbing data than manually from the command line. In all 4 or 5 cases I have seen in the last few weeks the user account pretty much disappears all together from the GUI, but is still accessible from the command line. I assume that if I mount a network share to the machine from the local account and take a snap shot of a user's home directory and save it to that network share I can just copy it back? Anyone ever use this feature at all? What does it use under the hood, rsync? Is -modDates just like the -E switch in rsycn that captures extended attributes of a file? Thanks, Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090603/5eeca9a1/attachment.html From eric.winkelhake at mundocomww.com Wed Jun 3 08:55:58 2009 From: eric.winkelhake at mundocomww.com (Eric Winkelhake) Date: Wed, 3 Jun 2009 10:55:58 -0500 Subject: [Casper] jamf takeSnapshot In-Reply-To: <4A265497.7141.0039.0@kckps.org> References: <4A265497.7141.0039.0@kckps.org> Message-ID: I use tar for such situations, always works, preserves everything, no questions asked. eric winkelhake mundocomww office 312 220 1669 cell 312 504 5155 From: "Thomas Larkin" To: Date: 06/03/2009 10:47 AM Subject: [Casper] jamf takeSnapshot Sent by: casper-bounces at list.jamfsoftware.com Got a million dollar question here: from the binary $ jamf help takeSnapshot Usage: jamf takeSnapshot -target -saveTo [-modDates] -target The target drive take a snapshot of -saveTo The file to save the snapshot to -modDates Have the snapshot include modification dates of files Has anyone used this feature before? I have run into a few machines lately where the mobile user account on a laptop is just botched beyond belief and of course there is always like billions of files (ok that is a hyperbole) that the end user never backed up. I am accessing these files from the command line manually copying them to the local user account and then backing those up off the machine so I can wipe and reimage and then apply the back up back to the machine once it has been wiped. I am just looking at an easier method of grabbing data than manually from the command line. In all 4 or 5 cases I have seen in the last few weeks the user account pretty much disappears all together from the GUI, but is still accessible from the command line. I assume that if I mount a network share to the machine from the local account and take a snap shot of a user's home directory and save it to that network share I can just copy it back? Anyone ever use this feature at all? What does it use under the hood, rsync? Is -modDates just like the -E switch in rsycn that captures extended attributes of a file? Thanks, Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ------------------------------------------------------------------------ Disclaimer The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail. ------------------------------------------------------------------------ Mundocom UK Limited, Registered in England and Wales. Registration Number 2882166. Registered Office: Warwick Building, Kensington Village, Avonmore Road, London W14 8HQ. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090603/3cd1bb8b/attachment.htm From ganderson at phrd.ab.ca Wed Jun 3 09:04:42 2009 From: ganderson at phrd.ab.ca (Gene Anderson) Date: Wed, 03 Jun 2009 10:04:42 -0600 Subject: [Casper] Computer theft - successful return Message-ID: Just thought I'd pass along a good news story for a change... We had a Mini stolen from one of our schools. Using information from the machine's inventory reports being submitted back we were able to trace the machine's location to an ISP and the police were able to recover the unit. Chalk one up for the good guys. Gene Anderson Systems Analyst, ACTC, MCP Pembina Hills Regional Division No.7 Phone: (780) 674-8535 ext 6860 email: ganderson at phrd.ab.ca "Passwords are like bubble gum, strongest when fresh, should never be used by groups and create a sticky mess when left laying around" -anon From chad.brewer at bend.k12.or.us Wed Jun 3 09:15:02 2009 From: chad.brewer at bend.k12.or.us (Chad Brewer) Date: Wed, 03 Jun 2009 09:15:02 -0700 Subject: [Casper] Computer theft - successful return In-Reply-To: References: Message-ID: I would assume that for this to work your JSS would have to be accessible from outside your internal network. I guess this makes a case for opening it to the outside world. Chad "Gene Anderson" on June 3, 2009 at 9:04 AM -0700 wrote: >Just thought I'd pass along a good news story for a change... > >We had a Mini stolen from one of our schools. Using information from the >machine's inventory reports being submitted back we were able to trace >the machine's location to an ISP and the police were able to recover the >unit. Chalk one up for the good guys. > > > >Gene Anderson >Systems Analyst, ACTC, MCP >Pembina Hills Regional Division No.7 >Phone: (780) 674-8535 ext 6860 >email: ganderson at phrd.ab.ca > >"Passwords are like bubble gum, strongest when fresh, should never be >used by groups and create a sticky mess when left laying around" > >-anon > > >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090603/b38fc8c0/attachment.html From David.Chitwood at jcrew.com Wed Jun 3 12:34:38 2009 From: David.Chitwood at jcrew.com (David Chitwood) Date: Wed, 03 Jun 2009 15:34:38 -0400 Subject: [Casper] Slow to shutdown when not connect to internal network. Message-ID: Hi Jason, I was plagued with the same issue and would hear about it from some of our users sporadically. I had the same log msgs you list. After working with JAMF support, we discovered that the issue was with my ISP. In my case, the problem was that my provider routes unresolvable domain requests to their own custom search page. When the JSS task would try to run at logout, it would look for our internal server, my ISP would see it was unresolvable and route it through a slew of hops and land on their domain server. The JSS task, not receiving instructions, would wait for roughly one minute before finally giving up. My ISP provides alternate ?opt-out? DNS servers, so I popped those in my Network settings and voila! all good. You can quickly check to see if this is happening to your users by having them run a traceroute in Terminal (traceroute yourJSSserver.mayo.edu) or Network Utility from their outside networks. If it doesn?t die immediately and looks like it is trying to resolve it, then they may be having the same issue. If so, a quick workaround (while you search for a more permanent fix) is to have them turn off their network connections before logging out/shutting down. Good luck! David ______________________________________________________________________ This email (including any attachments) may contain confidential and/or privileged information. Any unauthorized distribution, copying or disclosure is prohibited. If you are not the intended recipient, please notify the sender immediately and permanently delete this email and any attachments. Thank you. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090603/7214999c/attachment.htm From Cindi.Starr at k12.sd.us Wed Jun 3 14:52:38 2009 From: Cindi.Starr at k12.sd.us (Cindi.Starr at k12.sd.us) Date: Wed, 3 Jun 2009 16:52:38 -0500 Subject: [Casper] Is there a way to mass edit the file server in Auto Run Data? Message-ID: Just wondering if there is away to mass edit (by ip range or policy based on a smart group), that would change the file server on auto run data? Thanks, Cindi Starr Rapid City Area Schools From john_wetter at hopkins.k12.mn.us Wed Jun 3 15:37:58 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Wed, 3 Jun 2009 17:37:58 -0500 Subject: [Casper] Is there a way to mass edit the file server in Auto Run Data? In-Reply-To: Message-ID: Hi Cindi, Under Admin -> Mass Edit - AutoRun Data ...You can choose a group of computers and change the fileserver it will use. John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: Date: Wed, 3 Jun 2009 16:52:38 -0500 To: Subject: [Casper] Is there a way to mass edit the file server in Auto Run Data? Just wondering if there is away to mass edit (by ip range or policy based on a smart group), that would change the file server on auto run data? Thanks, Cindi Starr Rapid City Area Schools _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090603/7c663b76/attachment.html From lopez at embl.de Wed Jun 3 23:12:17 2009 From: lopez at embl.de (Carmelo Lopez) Date: Thu, 4 Jun 2009 08:12:17 +0200 Subject: [Casper] Slow to shutdown when not connect to internal network. In-Reply-To: References: Message-ID: Dear Jason and David, I have the same problem, of course my JSS is a private network, but still the same issue. My main problem is that I deployed this on all the laptops inhouse, and they use them all around the world and home for work. I have think of 2 solutions 1- Reduce the amount of time JSS takes to contact the server. Do anybody knows how to do this? 2- Create an logout and login script hook to disable/enable network ports. Have you something like this? I will try to focus on this before next week or ask the people from JSS at the WWDC cheers and many thanks carmelo On Jun 3, 2009, at 9:34 PM, David Chitwood wrote: > Hi Jason, > > I was plagued with the same issue and would hear about it from some > of our users sporadically. I had the same log msgs you list. After > working with JAMF support, we discovered that the issue was with my > ISP. In my case, the problem was that my provider routes > unresolvable domain requests to their own custom search page. When > the JSS task would try to run at logout, it would look for our > internal server, my ISP would see it was unresolvable and route it > through a slew of hops and land on their domain server. The JSS > task, not receiving instructions, would wait for roughly one minute > before finally giving up. My ISP provides alternate ?opt-out? DNS > servers, so I popped those in my Network settings and voila! all good. > > You can quickly check to see if this is happening to your users by > having them run a traceroute in Terminal (traceroute > yourJSSserver.mayo.edu) or Network Utility from their outside > networks. If it doesn?t die immediately and looks like it is trying > to resolve it, then they may be having the same issue. If so, a > quick workaround (while you search for a more permanent fix) is to > have them turn off their network connections before logging out/ > shutting down. > > Good luck! > > David > ______________________________________________________________________ > > This email (including any attachments) may contain confidential and/ > or privileged information. Any unauthorized distribution, copying or > disclosure is prohibited. If you are not the intended recipient, > please notify the sender immediately and permanently delete this > email and any attachments. Thank you. > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/e5ebab66/attachment.htm From lopez at embl.de Thu Jun 4 00:32:11 2009 From: lopez at embl.de (Carmelo Lopez) Date: Thu, 4 Jun 2009 09:32:11 +0200 Subject: [Casper] Slow to shutdown when not connect to internal network. In-Reply-To: References: Message-ID: <56ED5218-60B0-49DF-8080-CCC750E69F8B@embl.de> Hi all, so far this is what I did to fix this issue until Jamfsoftware comes with a solution - create 2 scripts, one to disable network on logout and one to enable on login enable-net.sh #!/bin/bash ifconfig en1 up ifconfig en0 up disable-net.sh #!/bin/bash ifconfig en1 down ifconfig en0 down - Create a package to deploy this 2 files (with 777 permissions) to / - Create a package to run the fix script Now I modified the LoginHook and LogoutHook with an script Network-fix.sh #!/bin/sh defaults write com.apple.loginwindow LoginHook /enable-net.sh defaults write com.apple.loginwindow LogoutHook /disable-net.sh Hope this helps somebody. If you have an easier solution, please let me know cheers Carmelo On Jun 3, 2009, at 9:34 PM, David Chitwood wrote: > Hi Jason, > > I was plagued with the same issue and would hear about it from some > of our users sporadically. I had the same log msgs you list. After > working with JAMF support, we discovered that the issue was with my > ISP. In my case, the problem was that my provider routes > unresolvable domain requests to their own custom search page. When > the JSS task would try to run at logout, it would look for our > internal server, my ISP would see it was unresolvable and route it > through a slew of hops and land on their domain server. The JSS > task, not receiving instructions, would wait for roughly one minute > before finally giving up. My ISP provides alternate ?opt-out? DNS > servers, so I popped those in my Network settings and voila! all good. > > You can quickly check to see if this is happening to your users by > having them run a traceroute in Terminal (traceroute > yourJSSserver.mayo.edu) or Network Utility from their outside > networks. If it doesn?t die immediately and looks like it is trying > to resolve it, then they may be having the same issue. If so, a > quick workaround (while you search for a more permanent fix) is to > have them turn off their network connections before logging out/ > shutting down. > > Good luck! > > David > ______________________________________________________________________ > > This email (including any attachments) may contain confidential and/ > or privileged information. Any unauthorized distribution, copying or > disclosure is prohibited. If you are not the intended recipient, > please notify the sender immediately and permanently delete this > email and any attachments. Thank you. > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/f9c178e3/attachment.htm From daniel.farnworth at thecreativepartnership.co.uk Thu Jun 4 02:24:00 2009 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Thu, 4 Jun 2009 10:24:00 +0100 Subject: [Casper] Imaging Suite v7 Beta Message-ID: <7D4ABE8F-B0CD-4E6B-9215-44C817B5C793@thecreativepartnership.co.uk> Hi all, Just downloaded the beta of the new v7 Imaging Suite. Does anyone know what new features are in v7? The release notes are fairly sparse... Cheers Dan -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From NATHANIEL.LINDLEY at spps.org Thu Jun 4 04:28:51 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Thu, 4 Jun 2009 06:28:51 -0500 Subject: [Casper] Imaging Suite v7 Beta Message-ID: Big ones I see are simple partitioning and compiled configs. I haven't tried anything yet. ----- Original Message ----- From: Daniel Farnworth [daniel.farnworth at thecreativepartnership.co.uk] Sent: 06/04/2009 04:24 AM To: Topics Related to the Casper Suite Subject: [Casper] Imaging Suite v7 Beta Hi all, Just downloaded the beta of the new v7 Imaging Suite. Does anyone know what new features are in v7? The release notes are fairly sparse... Cheers Dan -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From tlarki at kckps.org Thu Jun 4 07:21:36 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 04 Jun 2009 09:21:36 -0500 Subject: [Casper] Is there a way to mass edit the file server in AutoRun Data? In-Reply-To: References: Message-ID: <4A279220.7141.0039.0@kckps.org> Or you can apply servers to network segments, so if you got the VLANs use'em is what I go by. That way if a machine travels from one location to the next they get their updates by what network segment they are on, and don't try to pull policies over the WAN. This is really kind of s special situation for me since most of my users are mobile with laptops. Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> John Wetter 06/03/09 5:37 PM >>> Hi Cindi, Under Admin -> Mass Edit ? AutoRun Data ...You can choose a group of computers and change the fileserver it will use. John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 From: Date: Wed, 3 Jun 2009 16:52:38 -0500 To: Subject: [Casper] Is there a way to mass edit the file server in Auto Run Data? Just wondering if there is away to mass edit (by ip range or policy based on a smart group), that would change the file server on auto run data? Thanks, Cindi Starr Rapid City Area Schools _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/7143ec86/attachment.htm From DuCharmeC at District279.org Thu Jun 4 09:27:33 2009 From: DuCharmeC at District279.org (DuCharme, Cynthia (ESC)) Date: Thu, 4 Jun 2009 11:27:33 -0500 Subject: [Casper] Using Casper Distribution Points Message-ID: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> Our district is currently beginning the process of migrating our imaging and software package need to Casper. I was wonder if any of the larger districts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini's? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/79d41fae/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: image002.jpg Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/79d41fae/attachment.jpe From tlarki at kckps.org Thu Jun 4 09:40:09 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 04 Jun 2009 11:40:09 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> References: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> Message-ID: <4A27B299.7141.0039.0@kckps.org> I have 5 buildings with about 900 to 1300 laptops in each of them. Each building has both a Mac mini and an Xserve. The Xserve is the main distribution point and also the netboot/imaging server for that building since we don't want to image over the WAN. We do have Mac Minis in the smaller computer labs and middles schools where there are less macs deployed, and they do work fine. You have to load OS X server on them though to get past the 10 client limit of AFP connections. Overall, the Xserves make all the difference. At first we just had mac minis, now that we have both running and load balancing enabled I get policy pushed out notably faster. I also had my boss buy me the most top of the line Xserve last year for our JSS and it has 8gigs of RAM in it. Minis will work, but if you are unicasting policies to 1000s of laptops an xserve is much much better. Plus if you try to netboot/image off a Mac mini, forget about it. You'll be there for days imaging just a few machines. I have not tried multi casting with a Mini though, and I wonder how that would work out? Hope that helps Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "DuCharme, Cynthia (ESC)" 06/04/09 11:27 AM >>> Our district is currently beginning the process of migrating our imaging and software package need to Casper. I was wonder if any of the larger districts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini?s? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/8b2110fb/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: JPEG image Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/8b2110fb/attachment.jpe From Dustin.Dorey at district196.org Thu Jun 4 09:46:31 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Thu, 4 Jun 2009 11:46:31 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> References: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> Message-ID: We have about a half dozen sharepoints set up here, all of our sharepoints are on either XServe hardware or MacPros. They are all running 10.4 server or 10.5 server and we will be migrating to 10.6 after summer. And we will be adding a couple more this summer I believe. Whether or not you need them all depends on how often you plan on imaging simultaneously in the cases of a few of our sharepoints it was a matter of the hardware already being owned and not being used so it was a no brainer. In terms of buying new hardware, we've found that if you are planning on imaging A LOT (we imaged about 3k last summer, and most likely more this summer) then I would think it would behoove you to try and isolate your JSS. For instance have your JSS and main sharepoint essentially be just a JSS then set up a different server to be netboot and point most of your machines at that ones Sharepoint as their main distribution point. If buildings don't want to want to coordinate with you on imaging then I would tell them they would need to have a sharepoint of their own, and you could set them up as a netboot too so then you wouldn't have to deal with router configuration. But then everytime you update your netboots you will have to update them as well. There are a lot of variables. Feel free to let me know if you want more info or you can give me a call or what not. We're just down the road! -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of DuCharme, Cynthia (ESC) Sent: Thursday, June 04, 2009 11:28 AM To: casper at list.jamfsoftware.com Subject: [Casper] Using Casper Distribution Points Our district is currently beginning the process of migrating our imaging and software package need to Casper. I was wonder if any of the larger districts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini's? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/8d38af2c/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: image001.jpg Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/8d38af2c/attachment.jpe From NATHANIEL.LINDLEY at spps.org Thu Jun 4 09:37:54 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Thu, 4 Jun 2009 11:37:54 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> Message-ID: Cynthia, We have a lot (62) distribution points. Variety of boxes, some 10.4.11 servers on Dual-G4 towers, some Mac Mini's and Mac Pros and G5 towers and G5 Xserves and Intel Xserves, most are 10.5. One runs SMB and that works OK, but doesn't sync automatically like the other distribution points. My main concern is having enough hard drive space as our CasperShare grows rapidly, at least 100 GB without CS4. . .. . Most of the remote dist. points also provide NetBoot and SWUS to that building. Our between building connection is 10Mb so that is why so many. If that pipe was bigger I could get by with fewer servers. The new MacMini's look promising because of a couple things. 4GB RAM, 320GB hard drive, can add USB/FW external. use much less power to run than a Xserve or MacPro. especially since it is idle a lot. 12W idle for Mac Mini 143W idle for Mac Pro tower 158 W idle for Xserve http://www.apple.com/environment/resources/environmentalperformance.html For distribution needs, it doens't have to be that fast and even though a Mac mini isn't as reliable/expandable as a Tower or Xserve, if it crashes, it is not hard to replace. Nothing critical on that remote distribution point. That's what I think, at least. -Nathaniel SPPS [Casper] Using Casper Distribution Points DuCharme, Cynthia (ESC) to: casper 06/04/2009 11:18 AM Sent by: casper-bounces at list.jamfsoftware.com Our district is currently beginning the process of migrating our imaging and software package need to Casper. I was wonder if any of the larger districts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini?s? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... 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Name: not available Type: image/jpeg Size: 2952 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/7414b576/attachment.jpe From john_wetter at hopkins.k12.mn.us Thu Jun 4 09:48:54 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Thu, 4 Jun 2009 11:48:54 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> Message-ID: We have the following setup: Intel XServe w/8GB RAM running only the JSS PPC XServe w/8GB RAM running Netboot and Master package store for the whole district except the High School (serves about 3200 computers) Dual 2GHz G5 PowerMac running Netboot and remote package store for our High School (serves about 1000 computers) The restriction you'll hit with minis will likely be disk throughput in larger buildings. All of our buildings are connected via fiber making centralization easier. Thanks, John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: "DuCharme, Cynthia (ESC)" Date: Thu, 4 Jun 2009 11:27:33 -0500 To: Subject: [Casper] Using Casper Distribution Points Our district is currently beginning the process of migrating our imaging and software package need to Casper. I was wonder if any of the larger districts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini's? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 [cid:3326960934_5376477] -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/2cf6013c/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image.jpg Type: image/jpeg Size: 2952 bytes Desc: image.jpg Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/2cf6013c/attachment.jpg From aw_aca_bre at nwoca.org Thu Jun 4 09:59:37 2009 From: aw_aca_bre at nwoca.org (Brad Rellinger) Date: Thu, 4 Jun 2009 12:59:37 -0400 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <4A27B299.7141.0039.0@kckps.org> References: <146FDAD69D1A1D4BA649294007750242098A3A5B@escexc02.core.oas.ld> <4A27B299.7141.0039.0@kckps.org> Message-ID: <5596f1620906040959s4eb608a1y7ccd4b37ba4f25c9@mail.gmail.com> Not sure if this helps or not. We just put in a new Xserve for the JSS. 2 x 2.93 Quad-Core CPU's. 24GB RAM. Connected via Gigabit (Link Aggregation between 2 Gigabit ports). Yesterday we were imaging 30 Intel iMacs with about a 60GB image. The throughput hit about 120MB/s with the average being 80MB/s. During that time CPU utilization sat around 10% (out of 100%). Point being that, in terms of imaging (with unicast), you are most likely going to max out the network throughput before you max out the CPU or RAM. I'm not sure how it will preform during the school year with all the policies, check-ins, and recons happening. (We have around 2500 clients) -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org On Thu, Jun 4, 2009 at 12:40 PM, Thomas Larkin wrote: > I have 5 buildings with about 900 to 1300 laptops in each of them. Each > building has both a Mac mini and an Xserve. The Xserve is the main > distribution point and also the netboot/imaging server for that building > since we don't want to image over the WAN. > > We do have Mac Minis in the smaller computer labs and middles schools > where there are less macs deployed, and they do work fine. You have to load > OS X server on them though to get past the 10 client limit of AFP > connections. > > Overall, the Xserves make all the difference. At first we just had mac > minis, now that we have both running and load balancing enabled I get policy > pushed out notably faster. I also had my boss buy me the most top of the > line Xserve last year for our JSS and it has 8gigs of RAM in it. > > Minis will work, but if you are unicasting policies to 1000s of laptops > an xserve is much much better. Plus if you try to netboot/image off a Mac > mini, forget about it. You'll be there for days imaging just a few > machines. I have not tried multi casting with a Mini though, and I wonder > how that would work out? > > Hope that helps > > Tom > > > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > > >>> "DuCharme, Cynthia (ESC)" 06/04/09 11:27 > AM >>> > > Our district is currently beginning the process of migrating our imaging > and software package need to Casper. I was wonder if any of the larger > districts that are using this software have distribution points in the > schools? If so what kind of hardware are you using? Has any one tried > using the Mac Mini?s? Thanks for your input. > > > > Cynthia R. DuCharme > > > Technical Support Specialist\Helpdesk Support > > > VM 763-391-7221 > > > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/9be75273/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/9be75273/attachment.jpe From Cindi.Starr at k12.sd.us Thu Jun 4 11:53:21 2009 From: Cindi.Starr at k12.sd.us (Cindi.Starr at k12.sd.us) Date: Thu, 4 Jun 2009 13:53:21 -0500 Subject: [Casper] Acrobat Reader Message-ID: Does anyone know the best way to package the latest adobe reader so that it will play nice with CS3 Web Standard when using the Adobe Installer function in Casper admin? Thanks, Cindi Starr Rapid City Area Schools From jared.nichols at ll.mit.edu Thu Jun 4 12:15:34 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Thu, 4 Jun 2009 15:15:34 -0400 Subject: [Casper] Acrobat Reader In-Reply-To: Message-ID: As far as I'm aware, Acrobat has always been separate from the CS3/4 installations and is handled on its own. Myself, for the 9.1 and 9.1.1 updates, I created diffs. On 6/4/09 14:53 , "Cindi.Starr at k12.sd.us" wrote: Does anyone know the best way to package the latest adobe reader so that it will play nice with CS3 Web Standard when using the Adobe Installer function in Casper admin? Thanks, Cindi Starr Rapid City Area Schools _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/d8ecac61/attachment.html From jared.nichols at ll.mit.edu Thu Jun 4 12:15:34 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Thu, 4 Jun 2009 15:15:34 -0400 Subject: [Casper] Acrobat Reader In-Reply-To: Message-ID: As far as I'm aware, Acrobat has always been separate from the CS3/4 installations and is handled on its own. Myself, for the 9.1 and 9.1.1 updates, I created diffs. On 6/4/09 14:53 , "Cindi.Starr at k12.sd.us" wrote: Does anyone know the best way to package the latest adobe reader so that it will play nice with CS3 Web Standard when using the Adobe Installer function in Casper admin? Thanks, Cindi Starr Rapid City Area Schools _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/d8ecac61/attachment-0001.html From kiorizzo at latinschool.org Thu Jun 4 12:40:48 2009 From: kiorizzo at latinschool.org (Kathie Iorizzo) Date: Thu, 4 Jun 2009 14:40:48 -0500 Subject: [Casper] Admin Printer Message-ID: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> I'm working on a base image and I figured out the CUPS for the pause printing etc. But how do I unlock the preference pane so anyone can add a printer? I changed permissions on the preference pane file and that didn't work. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/3e4c2064/attachment.html From jstrauss at loyolahs.edu Thu Jun 4 12:44:07 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Thu, 4 Jun 2009 12:44:07 -0700 Subject: [Casper] Admin Printer In-Reply-To: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> Message-ID: I don't think you can unlock that specific pane... Doesn't this have to be done via AddPrinter.app in /System/Library/CoreServices? I know this aspect of printing has been modified for the better in 10.5.7 via WGM. On 6/4/09 12:40 PM, "Kathie Iorizzo" wrote: I'm working on a base image and I figured out the CUPS for the pause printing etc. But how do I unlock the preference pane so anyone can add a printer? I changed permissions on the preference pane file and that didn't work. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/548abd5f/attachment.htm From eyoung at thayer.org Thu Jun 4 12:45:31 2009 From: eyoung at thayer.org (Eric Young) Date: Thu, 4 Jun 2009 15:45:31 -0400 Subject: [Casper] Admin Printer In-Reply-To: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> References: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> Message-ID: There are options in the cupsd.conf to make many of the printing options require (or not require) admin access. I think thats one of the options. ------------------------------------------------ I'm living so far beyond my income that we may almost be said to be living apart. - ee cummings Eric Young eyoung at thayer.org On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: > I'm working on a base image and I figured out the CUPS for the pause > printing etc. But how do I unlock the preference pane so anyone can > add a printer? I changed permissions on the preference pane file > and that didn't work. > ___________ > Kathie Iorizzo > Lower School Technician > The Latin School of Chicago > kiorizzo at latinschool.org > 312.582.6136 > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/0a4d3861/attachment.html From lanceo at mac.com Thu Jun 4 12:52:35 2009 From: lanceo at mac.com (Lance Ogletree) Date: Thu, 04 Jun 2009 14:52:35 -0500 Subject: [Casper] Admin Printer In-Reply-To: References: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> Message-ID: <868F58C0-16D3-4F31-A412-80113FD44B87@mac.com> Take a look at Apple's KB article with respect to 10.5.7 http://support.apple.com/kb/HT3511 They allow for this via group access. On Jun 4, 2009, at 2:45 PM, Eric Young wrote: > There are options in the cupsd.conf to make many of the printing > options require (or not require) admin access. I think thats one > of the options. > > > ------------------------------------------------ > I'm living so far beyond my income that we may almost be said to be > living apart. > - ee cummings > > Eric Young > eyoung at thayer.org > > > > > On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: > >> I'm working on a base image and I figured out the CUPS for the >> pause printing etc. But how do I unlock the preference pane so >> anyone can add a printer? I changed permissions on the preference >> pane file and that didn't work. >> ___________ >> Kathie Iorizzo >> Lower School Technician >> The Latin School of Chicago >> kiorizzo at latinschool.org >> 312.582.6136 >> >> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper ____________________________ Lance Ogletree lanceo at mac.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/8eb153b3/attachment.htm From kiorizzo at latinschool.org Thu Jun 4 12:59:26 2009 From: kiorizzo at latinschool.org (Kathleen Iorizzo) Date: Thu, 4 Jun 2009 14:59:26 -0500 Subject: [Casper] Admin Printer In-Reply-To: <868F58C0-16D3-4F31-A412-80113FD44B87@mac.com> References: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> <868F58C0-16D3-4F31-A412-80113FD44B87@mac.com> Message-ID: <9B3EC1E1-0498-4808-8143-F33690AE3F68@latinschool.org> Right, I read this last week. However my department wants this done via a client level. Sent from my iPhone On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: > Take a look at Apple's KB article with respect to 10.5.7 > http://support.apple.com/kb/HT3511 > They allow for this via group access. > > > On Jun 4, 2009, at 2:45 PM, Eric Young wrote: > >> There are options in the cupsd.conf to make many of the printing >> options require (or not require) admin access. I think thats one >> of the options. >> >> >> ------------------------------------------------ >> I'm living so far beyond my income that we may almost be said to be >> living apart. >> - ee cummings >> >> Eric Young >> eyoung at thayer.org >> >> >> >> >> On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: >> >>> I'm working on a base image and I figured out the CUPS for the >>> pause printing etc. But how do I unlock the preference pane so >>> anyone can add a printer? I changed permissions on the preference >>> pane file and that didn't work. >>> ___________ >>> Kathie Iorizzo >>> Lower School Technician >>> The Latin School of Chicago >>> kiorizzo at latinschool.org >>> 312.582.6136 >>> >>> >>> >>> _______________________________________________ >>> Casper mailing list >>> Casper at list.jamfsoftware.com >>> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > ____________________________ > Lance Ogletree > lanceo at mac.com > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/6ae10b99/attachment.html From swood at integer.com Thu Jun 4 13:32:32 2009 From: swood at integer.com (Steve Wood) Date: Thu, 4 Jun 2009 15:32:32 -0500 Subject: [Casper] Admin Printer In-Reply-To: <9B3EC1E1-0498-4808-8143-F33690AE3F68@latinschool.org> References: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> <868F58C0-16D3-4F31-A412-80113FD44B87@mac.com> <9B3EC1E1-0498-4808-8143-F33690AE3F68@latinschool.org> Message-ID: <438f5a310906041332h296083b8s86f46fe12ba4eb46@mail.gmail.com> Go back to the Casper arhives in December and search for a post with this subject line: [Casper] Allow Non-Admin Users to Add Printers in Leopard There was a fairly lengthy discussion on how to do this by editing the cupsd.conf file to allow non-admins to add printers. I'd post the relevant pieces, but it is better to read the entire article. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo wrote: > Right, I read this last week. However my department wants this done via a > client level. > > Sent from my iPhone > > On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: > > Take a look at Apple's KB article with respect to 10.5.7 > http://support.apple.com/kb/HT3511 > They allow for this via group access. > > > On Jun 4, 2009, at 2:45 PM, Eric Young wrote: > > There are options in the cupsd.conf to make many of the printing options > require (or not require) admin access. I think thats one of the options. > > ------------------------------------------------ > I'm living so far beyond my income that we may almost be said to be living > apart. > - ee cummings > > Eric Young > eyoung at thayer.org > > > > > On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: > > I'm working on a base image and I figured out the CUPS for the pause > printing etc. But how do I unlock the preference pane so anyone can add a > printer? I changed permissions on the preference pane file and that didn't > work. > ___________ > *Kathie Iorizzo* > Lower School Technician > The Latin School of Chicago > kiorizzo at latinschool.org > 312.582.6136 > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > > http://list.jamfsoftware.com/mailman/listinfo/casper > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > ____________________________ > Lance Ogletree > lanceo at mac.com > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/b19a9146/attachment.html From detroye1 at apple.com Thu Jun 4 14:02:28 2009 From: detroye1 at apple.com (John DeTroye) Date: Thu, 4 Jun 2009 15:02:28 -0600 Subject: [Casper] Client Mgmt tutorials Message-ID: <954569AB-37BA-48DE-80A4-E1013424E23B@apple.com> Gang, We have been working hard on tutorials for Mac OS X Leopard management, as well as getting my Tips and Tricks document to become a formal Apple offering. Here's the link to the offerings: http://www.apple.com/education/it-professionals/online-tutorials.html Hope you enjoy them! JohnD -- John DeTroye Email: johnd at apple.com Sr. Consulting Engineer Systems Management Specialist Apple - Education iChat: johnd at mac.com Systems Management Guide - http://www.apple.com/education/go/sysmgmt/ Tips and Tricks Docs - http://web.me.com/johnd/ -- -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/a11b25f5/attachment.html From kiorizzo at latinschool.org Thu Jun 4 15:44:39 2009 From: kiorizzo at latinschool.org (Kathie Iorizzo) Date: Thu, 4 Jun 2009 17:44:39 -0500 Subject: [Casper] Admin Printer In-Reply-To: <438f5a310906041332h296083b8s86f46fe12ba4eb46@mail.gmail.com> References: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> <868F58C0-16D3-4F31-A412-80113FD44B87@mac.com> <9B3EC1E1-0498-4808-8143-F33690AE3F68@latinschool.org> <438f5a310906041332h296083b8s86f46fe12ba4eb46@mail.gmail.com> Message-ID: Can I look this up online? I wasn't on the list at that time. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 4, 2009, at 3:32 PM, Steve Wood wrote: > Go back to the Casper arhives in December and search for a post with > this subject line: > > [Casper] Allow Non-Admin Users to Add Printers in Leopard > > There was a fairly lengthy discussion on how to do this by editing > the cupsd.conf file to allow non-admins to add printers. I'd post > the relevant pieces, but it is better to read the entire article. > > Steve Wood > Director of IT > swood at integer.com > > The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 > T 214.758.6813 | F 214.758.6901 | C 940.312.2475 > > > On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo > wrote: > Right, I read this last week. However my department wants this done > via a client level. > > Sent from my iPhone > > On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: > >> Take a look at Apple's KB article with respect to 10.5.7 >> http://support.apple.com/kb/HT3511 >> They allow for this via group access. >> >> >> On Jun 4, 2009, at 2:45 PM, Eric Young wrote: >> >>> There are options in the cupsd.conf to make many of the printing >>> options require (or not require) admin access. I think thats one >>> of the options. >>> >>> >>> ------------------------------------------------ >>> I'm living so far beyond my income that we may almost be said to >>> be living apart. >>> - ee cummings >>> >>> Eric Young >>> eyoung at thayer.org >>> >>> >>> >>> >>> On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: >>> >>>> I'm working on a base image and I figured out the CUPS for the >>>> pause printing etc. But how do I unlock the preference pane so >>>> anyone can add a printer? I changed permissions on the >>>> preference pane file and that didn't work. >>>> ___________ >>>> Kathie Iorizzo >>>> Lower School Technician >>>> The Latin School of Chicago >>>> kiorizzo at latinschool.org >>>> 312.582.6136 >>>> >>>> >>>> >>>> _______________________________________________ >>>> Casper mailing list >>>> Casper at list.jamfsoftware.com >>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>> >>> _______________________________________________ >>> Casper mailing list >>> Casper at list.jamfsoftware.com >>> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> ____________________________ >> Lance Ogletree >> lanceo at mac.com >> >> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/5651bd3a/attachment.html From detroye1 at apple.com Thu Jun 4 16:32:21 2009 From: detroye1 at apple.com (John DeTroye) Date: Thu, 4 Jun 2009 17:32:21 -0600 Subject: [Casper] A better link Message-ID: <38DAD652-FF96-433C-9E8C-20948F2D9A5E@apple.com> To the tutorials and the T&T doc/whitepaper: -- Apple - Education - IT Professionals - Online Tutorials The first posting had a ")" stuck at the end of the url. johnd John DeTroye Email: johnd at apple.com Sr. Consulting Engineer Systems Management Specialist Apple - Education iChat: johnd at mac.com Systems Management Guide - http://www.apple.com/education/go/sysmgmt/ Client Management Offerings - http://www.apple.com/education/it-professionals/online-tutorials.html -- -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/53988e12/attachment.htm From swood at integer.com Thu Jun 4 18:33:55 2009 From: swood at integer.com (Steve Wood) Date: Thu, 4 Jun 2009 20:33:55 -0500 Subject: [Casper] Admin Printer In-Reply-To: References: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> <868F58C0-16D3-4F31-A412-80113FD44B87@mac.com> <9B3EC1E1-0498-4808-8143-F33690AE3F68@latinschool.org> <438f5a310906041332h296083b8s86f46fe12ba4eb46@mail.gmail.com> Message-ID: <438f5a310906041833p362ce926sd45d2ccbc73a171b@mail.gmail.com> Here's a link to the archives for Dec 2008 by subject: http://mailman.intermedia.net/pipermail/casper/2008-December/subject.html Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 5:44 PM, Kathie Iorizzo wrote: > Can I look this up online? I wasn't on the list at that time. > ___________ > *Kathie Iorizzo* > Lower School Technician > The Latin School of Chicago > kiorizzo at latinschool.org > 312.582.6136 > > > > On Jun 4, 2009, at 3:32 PM, Steve Wood wrote: > > Go back to the Casper arhives in December and search for a post with this > subject line: > [Casper] Allow Non-Admin Users to Add Printers in Leopard > > There was a fairly lengthy discussion on how to do this by editing the > cupsd.conf file to allow non-admins to add printers. I'd post the relevant > pieces, but it is better to read the entire article. > > Steve Wood > Director of IT > swood at integer.com > > The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 > T 214.758.6813 | F 214.758.6901 | C 940.312.2475 > > > On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo > wrote: > >> Right, I read this last week. However my department wants this done via a >> client level. >> >> Sent from my iPhone >> >> On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: >> >> Take a look at Apple's KB article with respect to 10.5.7 >> http://support.apple.com/kb/HT3511 >> They allow for this via group access. >> >> >> On Jun 4, 2009, at 2:45 PM, Eric Young wrote: >> >> There are options in the cupsd.conf to make many of the printing options >> require (or not require) admin access. I think thats one of the options. >> >> ------------------------------------------------ >> I'm living so far beyond my income that we may almost be said to be living >> apart. >> - ee cummings >> >> Eric Young >> eyoung at thayer.org >> >> >> >> >> On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: >> >> I'm working on a base image and I figured out the CUPS for the pause >> printing etc. But how do I unlock the preference pane so anyone can add a >> printer? I changed permissions on the preference pane file and that didn't >> work. >> ___________ >> *Kathie Iorizzo* >> Lower School Technician >> The Latin School of Chicago >> kiorizzo at latinschool.org >> 312.582.6136 >> >> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> >> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> >> ____________________________ >> Lance Ogletree >> lanceo at mac.com >> >> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090604/4591f6f2/attachment.html From dhowell at austinisd.org Fri Jun 5 05:32:17 2009 From: dhowell at austinisd.org (dhowell at austinisd.org) Date: Fri, 5 Jun 2009 07:32:17 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <5596f1620906040959s4eb608a1y7ccd4b37ba4f25c9@mail.gmail.com> Message-ID: Has anybody tried a NFS share, We were told it wasn't supported but could work. We have Several Linux Servers we could use and no free MAC servers D. Trey Howell ? ACMT, ACPT, ACDT, ACHDS trey.howell at austinisd.org Desktop Engineering This email message, including all attachments, is for the sole use of the intended recipient(s) and may contain confidential student and/or employee information. Unauthorized use of disclosure is prohibited under the federal Family Education Rights & Privacy Act (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not the intended recipient, you may not use, disclose, copy or disseminate this information. Please call the sender immediately or reply by email and destroy all copies of the original message, including attachments. Brad Rellinger Sent by: casper-bounces at list.jamfsoftware.com 06/04/2009 12:00 PM To casper at list.jamfsoftware.com cc Subject Re: [Casper] Using Casper Distribution Points Not sure if this helps or not. We just put in a new Xserve for the JSS. 2 x 2.93 Quad-Core CPU's. 24GB RAM. Connected via Gigabit (Link Aggregation between 2 Gigabit ports). Yesterday we were imaging 30 Intel iMacs with about a 60GB image. The throughput hit about 120MB/s with the average being 80MB/s. During that time CPU utilization sat around 10% (out of 100%). Point being that, in terms of imaging (with unicast), you are most likely going to max out the network throughput before you max out the CPU or RAM. I'm not sure how it will preform during the school year with all the policies, check-ins, and recons happening. (We have around 2500 clients) -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org On Thu, Jun 4, 2009 at 12:40 PM, Thomas Larkin wrote: I have 5 buildings with about 900 to 1300 laptops in each of them. Each building has both a Mac mini and an Xserve. The Xserve is the main distribution point and also the netboot/imaging server for that building since we don't want to image over the WAN. We do have Mac Minis in the smaller computer labs and middles schools where there are less macs deployed, and they do work fine. You have to load OS X server on them though to get past the 10 client limit of AFP connections. Overall, the Xserves make all the difference. At first we just had mac minis, now that we have both running and load balancing enabled I get policy pushed out notably faster. I also had my boss buy me the most top of the line Xserve last year for our JSS and it has 8gigs of RAM in it. Minis will work, but if you are unicasting policies to 1000s of laptops an xserve is much much better. Plus if you try to netboot/image off a Mac mini, forget about it. You'll be there for days imaging just a few machines. I have not tried multi casting with a Mini though, and I wonder how that would work out? Hope that helps Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "DuCharme, Cynthia (ESC)" 06/04/09 11:27 AM >>> Our district is currently beginning the process of migrating our imaging and software package need to Casper. I was wonder if any of the larger districts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini?s? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/ae5abc0b/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/ae5abc0b/attachment.jpe From tlarki at kckps.org Fri Jun 5 07:14:21 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Fri, 05 Jun 2009 09:14:21 -0500 Subject: [Casper] Admin Printer In-Reply-To: <438f5a310906041833p362ce926sd45d2ccbc73a171b@mail.gmail.com> References: <6A969C28-A91A-47B4-AEDD-64D64DA41246@latinschool.org> <868F58C0-16D3-4F31-A412-80113FD44B87@mac.com> <9B3EC1E1-0498-4808-8143-F33690AE3F68@latinschool.org> <438f5a310906041332h296083b8s86f46fe12ba4eb46@mail.gmail.com> <438f5a310906041833p362ce926sd45d2ccbc73a171b@mail.gmail.com> Message-ID: <4A28E1EC.7141.0039.0@kckps.org> Why not add the printers in casper admin and then make a self service policy that users can install them self? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Steve Wood 06/04/09 8:33 PM >>> Here's a link to the archives for Dec 2008 by subject: http://mailman.intermedia.net/pipermail/casper/2008-December/subject.html Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 5:44 PM, Kathie Iorizzo wrote: Can I look this up online? I wasn't on the list at that time. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 4, 2009, at 3:32 PM, Steve Wood wrote: Go back to the Casper arhives in December and search for a post with this subject line: [Casper] Allow Non-Admin Users to Add Printers in Leopard There was a fairly lengthy discussion on how to do this by editing the cupsd.conf file to allow non-admins to add printers. I'd post the relevant pieces, but it is better to read the entire article. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo wrote: Right, I read this last week. However my department wants this done via a client level. Sent from my iPhone On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: Take a look at Apple's KB article with respect to 10.5.7 http://support.apple.com/kb/HT3511 They allow for this via group access. On Jun 4, 2009, at 2:45 PM, Eric Young wrote: There are options in the cupsd.conf to make many of the printing options require (or not require) admin access. I think thats one of the options. ------------------------------------------------ I'm living so far beyond my income that we may almost be said to be living apart. - ee cummings Eric Young eyoung at thayer.org On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: I'm working on a base image and I figured out the CUPS for the pause printing etc. But how do I unlock the preference pane so anyone can add a printer? I changed permissions on the preference pane file and that didn't work. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ____________________________ Lance Ogletree lanceo at mac.com _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/cfd38c96/attachment.html From julius.wilpon at pearson.com Fri Jun 5 07:19:58 2009 From: julius.wilpon at pearson.com (Julius Wilpon) Date: Fri, 05 Jun 2009 10:19:58 -0400 Subject: [Casper] Admin Printer In-Reply-To: <4A28E1EC.7141.0039.0@kckps.org> Message-ID: That?s what we decided to start implementing. As Cisco has basically stopped supporting AppleTalk, Self Service basically becomes a replacement for AppleTalk browsing to end users looking for printers. Just have to manage properly scoping them. Julius Wilpon Director, Technology Support Pearson | Architecture, Engineering & Support 1 Lake Street Upper Saddle River, NJ 07458 201-236-7817 office 201-574-6930 cell Julius.wilpon at pearson.com P Pearson is Green. Please consider the environment before printing this e-mail. From: Thomas Larkin Date: Fri, 05 Jun 2009 09:14:21 -0500 To: Steve Wood , Kathie Iorizzo Cc: "casper at list.jamfsoftware.com List" Subject: Re: [Casper] Admin Printer Why not add the printers in casper admin and then make a self service policy that users can install them self? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Steve Wood 06/04/09 8:33 PM >>> Here's a link to the archives for Dec 2008 by subject: http://mailman.intermedia.net/pipermail/casper/2008-December/subject.html Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 5:44 PM, Kathie Iorizzo wrote: > > > > Can I look this up online? I wasn't on the list at that time. > > > > > > > > > > > > > > ___________ > > > > > Kathie Iorizzo > > > > > Lower School Technician > > > > > The Latin School of Chicago > > > > > kiorizzo at latinschool.org > > > > > 312.582.6136 > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > On Jun 4, 2009, at 3:32 PM, Steve Wood wrote: > > > > > > >> >> >> Go back to the Casper arhives in December and search for a post with this >> subject line: >> >> >> >> >> >> >> >> >> >> >> [Casper] Allow Non-Admin Users to Add Printers in Leopard >> >> >> >> >> >> >> >> >> >> >> >> There was a fairly lengthy discussion on how to do this by editing the >> cupsd.conf file to allow non-admins to add printers. I'd post the relevant >> pieces, but it is better to read the entire article. >> >> >> >> >> >> Steve Wood >> Director of IT >> swood at integer.com >> >> The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 >> T 214.758.6813 | F 214.758.6901 | C 940.312.2475 >> >> >> >> >> >> >> On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo >> >> >> >> >> >> >> >> wrote: >> >> >>> >>> >>> >>> >>> Right, I read this last week. However my department wants this done via a >>> client level. >>> >>> Sent from my iPhone >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: >>> >>> >>> >>> >>> >>> >>> >>>> >>>> >>>> >>>> Take a look at Apple's KB article with respect to 10.5.7 >>>> >>>> >>>> >>>> http://support.apple.com/kb/HT3511 >>>> >>>> >>>> >>>> >>>> They allow for this via group access. >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Jun 4, 2009, at 2:45 PM, Eric Young wrote: >>>> >>>> >>>> >>>> >>>> >>>> >>>>> >>>>> >>>>> >>>>> There are options in the cupsd.conf to make many of the printing options >>>>> require (or not require) admin access. I think thats one of the options. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> ------------------------------------------------ >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> I'm living so far beyond my income that we may almost be said to be >>>>> living apart. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> - ee cummings >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Eric Young >>>>> >>>>> >>>>> >>>>> >>>>> eyoung at thayer.org >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>>> >>>>>> >>>>>> >>>>>> I'm working on a base image and I figured out the CUPS for the pause >>>>>> printing etc. But how do I unlock the preference pane so anyone can add a >>>>>> printer? I changed permissions on the preference pane file and that >>>>>> didn't work. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> ___________ >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Kathie Iorizzo >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Lower School Technician >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> The Latin School of Chicago >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> kiorizzo at latinschool.org >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> 312.582.6136 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Casper mailing list >>>>>> Casper at list.jamfsoftware.com >>>>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Casper mailing list >>>>> Casper at list.jamfsoftware.com >>>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>>>> >>>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> ____________________________ >>>> >>>> >>>> >>>> >>>> Lance Ogletree >>>> >>>> >>>> >>>> >>>> lanceo at mac.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>> >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> Casper mailing list >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> Casper at list.jamfsoftware.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> http://list.jamfsoftware.com/mailman/listinfo/casper >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>> >>> >>> >>> >>> >>> >>> _______________________________________________ >>> Casper mailing list >>> Casper at list.jamfsoftware.com >>> http://list.jamfsoftware.com/mailman/listinfo/casper >>> >>> >>> >> >> >> >> >> >> >> > > > > > > > > > _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/fe85aa50/attachment.htm From dhowell at austinisd.org Fri Jun 5 07:36:51 2009 From: dhowell at austinisd.org (dhowell at austinisd.org) Date: Fri, 5 Jun 2009 09:36:51 -0500 Subject: [Casper] Admin Printer In-Reply-To: Message-ID: But if it's a place like us where we have over 2000 printers, and they change every month, it is impossible to manage, so we allow all users to setup printers. D. Trey Howell ? ACMT, ACPT, ACDT, ACHDS trey.howell at austinisd.org Desktop Engineering 414-0102 twitter @aisdmacgeek This email message, including all attachments, is for the sole use of the intended recipient(s) and may contain confidential student and/or employee information. Unauthorized use of disclosure is prohibited under the federal Family Education Rights & Privacy Act (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not the intended recipient, you may not use, disclose, copy or disseminate this information. Please call the sender immediately or reply by email and destroy all copies of the original message, including attachments. Julius Wilpon Sent by: casper-bounces at list.jamfsoftware.com 06/05/2009 09:21 AM To Thomas Larkin , Steve Wood , Kathie Iorizzo cc "casper at list.jamfsoftware.com List" Subject Re: [Casper] Admin Printer That?s what we decided to start implementing. As Cisco has basically stopped supporting AppleTalk, Self Service basically becomes a replacement for AppleTalk browsing to end users looking for printers. Just have to manage properly scoping them. Julius Wilpon Director, Technology Support Pearson | Architecture, Engineering & Support 1 Lake Street Upper Saddle River, NJ 07458 201-236-7817 office 201-574-6930 cell Julius.wilpon at pearson.com P Pearson is Green. Please consider the environment before printing this e-mail. From: Thomas Larkin Date: Fri, 05 Jun 2009 09:14:21 -0500 To: Steve Wood , Kathie Iorizzo < kiorizzo at latinschool.org> Cc: "casper at list.jamfsoftware.com List" Subject: Re: [Casper] Admin Printer Why not add the printers in casper admin and then make a self service policy that users can install them self? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Steve Wood 06/04/09 8:33 PM >>> Here's a link to the archives for Dec 2008 by subject: http://mailman.intermedia.net/pipermail/casper/2008-December/subject.html Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 5:44 PM, Kathie Iorizzo wrote: Can I look this up online? I wasn't on the list at that time. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 4, 2009, at 3:32 PM, Steve Wood wrote: Go back to the Casper arhives in December and search for a post with this subject line: [Casper] Allow Non-Admin Users to Add Printers in Leopard There was a fairly lengthy discussion on how to do this by editing the cupsd.conf file to allow non-admins to add printers. I'd post the relevant pieces, but it is better to read the entire article. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo wrote: Right, I read this last week. However my department wants this done via a client level. Sent from my iPhone On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: Take a look at Apple's KB article with respect to 10.5.7 http://support.apple.com/kb/HT3511 They allow for this via group access. On Jun 4, 2009, at 2:45 PM, Eric Young wrote: There are options in the cupsd.conf to make many of the printing options require (or not require) admin access. I think thats one of the options. ------------------------------------------------ I'm living so far beyond my income that we may almost be said to be living apart. - ee cummings Eric Young eyoung at thayer.org On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: I'm working on a base image and I figured out the CUPS for the pause printing etc. But how do I unlock the preference pane so anyone can add a printer? I changed permissions on the preference pane file and that didn't work. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ____________________________ Lance Ogletree lanceo at mac.com _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/10ab9f89/attachment.html From kiorizzo at latinschool.org Fri Jun 5 07:38:44 2009 From: kiorizzo at latinschool.org (Kathie Iorizzo) Date: Fri, 5 Jun 2009 09:38:44 -0500 Subject: [Casper] Non Casper Question- Remote Access Message-ID: <39F33D61-7361-4376-A010-168004108889@latinschool.org> What do other institutions use for remote access? We use ARD, but we find it has no logging on the client side to show who accessed the system and when/where. Any recommendations? ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/737f8c2d/attachment.htm From jared.nichols at ll.mit.edu Fri Jun 5 07:20:38 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Fri, 5 Jun 2009 10:20:38 -0400 Subject: [Casper] Admin Printer In-Reply-To: <4A28E1EC.7141.0039.0@kckps.org> Message-ID: I've done this successfully. Works great. You can scope the policy so that users only see printers that are in their building/department. On 6/5/09 10:14 , "Thomas Larkin" wrote: Why not add the printers in casper admin and then make a self service policy that users can install them self? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Steve Wood 06/04/09 8:33 PM >>> Here's a link to the archives for Dec 2008 by subject: http://mailman.intermedia.net/pipermail/casper/2008-December/subject.html Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 5:44 PM, Kathie Iorizzo wrote: Can I look this up online? I wasn't on the list at that time. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 4, 2009, at 3:32 PM, Steve Wood wrote: Go back to the Casper arhives in December and search for a post with this subject line: [Casper] Allow Non-Admin Users to Add Printers in Leopard There was a fairly lengthy discussion on how to do this by editing the cupsd.conf file to allow non-admins to add printers. I'd post the relevant pieces, but it is better to read the entire article. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo wrote: Right, I read this last week. However my department wants this done via a client level. Sent from my iPhone On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" wrote: Take a look at Apple's KB article with respect to 10.5.7 http://support.apple.com/kb/HT3511 They allow for this via group access. On Jun 4, 2009, at 2:45 PM, Eric Young wrote: There are options in the cupsd.conf to make many of the printing options require (or not require) admin access. I think thats one of the options. ------------------------------------------------ I'm living so far beyond my income that we may almost be said to be living apart. - ee cummings Eric Young eyoung at thayer.org On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: I'm working on a base image and I figured out the CUPS for the pause printing etc. But how do I unlock the preference pane so anyone can add a printer? I changed permissions on the preference pane file and that didn't work. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ____________________________ Lance Ogletree lanceo at mac.com _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/4fea33a0/attachment.html From jstrauss at loyolahs.edu Fri Jun 5 08:05:41 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Fri, 5 Jun 2009 08:05:41 -0700 Subject: [Casper] Non Casper Question- Remote Access In-Reply-To: <39F33D61-7361-4376-A010-168004108889@latinschool.org> Message-ID: With ARD you can generate a user report that will show what computer a specific user logged into and when. The User History option in the Report menu in ARD is where you'd go for this, however you can also use the Casper logs to see when a user logged into which computer. - Jeff On 6/5/09 7:38 AM, "Kathie Iorizzo" wrote: What do other institutions use for remote access? We use ARD, but we find it has no logging on the client side to show who accessed the system and when/where. Any recommendations? ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/c90ea9b9/attachment.htm From sdiver at d125.org Fri Jun 5 07:52:33 2009 From: sdiver at d125.org (Steven Diver) Date: Fri, 05 Jun 2009 09:52:33 -0500 Subject: [Casper] Non Casper Question- Remote Access In-Reply-To: <39F33D61-7361-4376-A010-168004108889@latinschool.org> References: <39F33D61-7361-4376-A010-168004108889@latinschool.org> Message-ID: Casper and ARD are complimentary here, we use ARD for remote access, troubleshooting, monitoring, etc. and to logging to some extent, although I really envision Casper taking more the role of logging who access what machines and at what time should I need to go back and find that data. Anyway, ARD can tell you who logged in, and at what time if you know a little UNIX (send a UNIX command last as root). If you have an ARD Task Server on your network, you can spread that data collection out over longer period of time than with just a single intermittent ARD connection (ie. to collect data from your client machines and store it for a longer period of time). Then obviously, logs within Casper should tell you who accessed a machine and at what time. Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) Kathie Iorizzo on June 5, 2009 at 9:38 AM -0500 wrote: >What do other institutions use for remote access? We use ARD, but we >find it has no logging on the client side to show who accessed the system >and when/where. Any recommendations? >___________ >Kathie Iorizzo >Lower School Technician >The Latin School of Chicago >[ mailto:kiorizzo at latinschool.org ]kiorizzo at latinschool.org >312.582.6136 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/022f2d89/attachment.html From tlarki at kckps.org Fri Jun 5 08:36:26 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Fri, 05 Jun 2009 10:36:26 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: References: <5596f1620906040959s4eb608a1y7ccd4b37ba4f25c9@mail.gmail.com> Message-ID: <4A28F52A.7141.0039.0@kckps.org> There is an open source version of AFP that you can load on your Linux servers. http://alexthepuffin.googlepages.com/ I have only read about it. I did in previous times use the open source protocol for apple talk back in the day when I was tinkering around with Linux boxes and it seemed to work OK. Let us know how it works if you try it. Seems to be backed by FUSE which is an open source project of Google I think. So it should have decent backing and support. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> 06/05/09 7:32 AM >>> Has anybody tried a NFS share, We were told it wasn't supported but could work. We have Several Linux Servers we could use and no free MAC servers D. Trey Howell ? ACMT, ACPT, ACDT, ACHDS trey.howell at austinisd.org Desktop Engineering This email message, including all attachments, is for the sole use of the intended recipient(s) and may contain confidential student and/or employee information. Unauthorized use of disclosure is prohibited under the federal Family Education Rights & Privacy Act (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not the intended recipient, you may not use, disclose, copy or disseminate this information. Please call the sender immediately or reply by email and destroy all copies of the original message, including attachments. Brad Rellinger Sent by: casper-bounces at list.jamfsoftware.com 06/04/2009 12:00 PM To casper at list.jamfsoftware.com cc Subject Re: [Casper] Using Casper Distribution Points Not sure if this helps or not. We just put in a new Xserve for the JSS. 2 x 2.93 Quad-Core CPU's. 24GB RAM. Connected via Gigabit (Link Aggregation between 2 Gigabit ports). Yesterday we were imaging 30 Intel iMacs with about a 60GB image. The throughput hit about 120MB/s with the average being 80MB/s. During that time CPU utilization sat around 10% (out of 100%). Point being that, in terms of imaging (with unicast), you are most likely going to max out the network throughput before you max out the CPU or RAM. I'm not sure how it will preform during the school year with all the policies, check-ins, and recons happening. (We have around 2500 clients) -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org On Thu, Jun 4, 2009 at 12:40 PM, Thomas Larkin wrote: I have 5 buildings with about 900 to 1300 laptops in each of them. Each building has both a Mac mini and an Xserve. The Xserve is the main distribution point and also the netboot/imaging server for that building since we don't want to image over the WAN. We do have Mac Minis in the smaller computer labs and middles schools where there are less macs deployed, and they do work fine. You have to load OS X server on them though to get past the 10 client limit of AFP connections. Overall, the Xserves make all the difference. At first we just had mac minis, now that we have both running and load balancing enabled I get policy pushed out notably faster. I also had my boss buy me the most top of the line Xserve last year for our JSS and it has 8gigs of RAM in it. Minis will work, but if you are unicasting policies to 1000s of laptops an xserve is much much better. Plus if you try to netboot/image off a Mac mini, forget about it. You'll be there for days imaging just a few machines. I have not tried multi casting with a Mini though, and I wonder how that would work out? Hope that helps Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "DuCharme, Cynthia (ESC)" 06/04/09 11:27 AM >>> Our district is currentdistricts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini?s? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/6e3d2003/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: JPEG image Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/6e3d2003/attachment-0001.jpe From patc at 180amsterdam.com Fri Jun 5 08:46:43 2009 From: patc at 180amsterdam.com (Pat Camporeale) Date: Fri, 05 Jun 2009 17:46:43 +0200 Subject: [Casper] Graphics Card Information Message-ID: Hiya, First time posting :) I can?t seem to find, if available, if not (feature request)... How to find Graphics Card information in all my Macs in the Hardware Info. We are rolling out CS4 and I understand there is a minimum requirement of 512MB VRAM for the Advanced Onew? things of CS4. Just want to get a general overview, like a Static Group of my Machines and their current graphics card but can?t seem to find it anywhere in the Computer Details of my Macs. Hopefully I just missing out on a ?something forgot the check box mark thingy?? Sorry if it?s a dumb question.. Still new to Casper but loving it!!!! Thanks and look forward... -- Yep, I?m using Comic Sans Pat Camporeale 180 Amsterdam Herengracht 506 1017CB Amsterdam +31 20 422 2180 DISCLAIMER 6/5/2009 This communication is intended only for use by casper at list.jamfsoftware.com. It may contain confidential or privileged information. If you receive this communication unintentionally, please inform us immediately. Thank you. 180 has registered companies in the United States and in the Netherlands. 180 Los Angeles LLC . (180) 1424 Second Street, Suite 200 and 300, Santa Monica, California 90401, is registered with the trade register in the US in Delaware under file number 4260284 and the corporation's FEIN is 20-5982098. 180 Amsterdam BV (180) Herengracht 506, 1017 CB, Amsterdam is registered with the trade register in the Netherlands under number 34253037 and VAT number NL8161.54.673.B.01. The content of this communications is not legally binding unless confirmed by letter or telefax. 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URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/6e6c9ea7/attachment.html From rharter at uwsp.edu Fri Jun 5 08:50:25 2009 From: rharter at uwsp.edu (Ryan Harter) Date: Fri, 5 Jun 2009 10:50:25 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <4A28F52A.7141.0039.0@kckps.org> References: <5596f1620906040959s4eb608a1y7ccd4b37ba4f25c9@mail.gmail.com> <4A28F52A.7141.0039.0@kckps.org> Message-ID: <9EE37E91-9A88-41CE-B677-E50F626C73EB@uwsp.edu> I've been looking into netatalk (I think) a while ago for a distro point. It's open source afp. Throw that on linux and setup the accounts and you should be good to go. Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu On Jun 5, 2009, at 10:36 AM, Thomas Larkin wrote: > There is an open source version of AFP that you can load on your > Linux servers. > > http://alexthepuffin.googlepages.com/ > > I have only read about it. I did in previous times use the open > source protocol for apple talk back in the day when I was tinkering > around with Linux boxes and it seemed to work OK. > > Let us know how it works if you try it. Seems to be backed by FUSE > which is an open source project of Google I think. So it should > have decent backing and support. > > > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > > >>> 06/05/09 7:32 AM >>> > > Has anybody tried a NFS share, We were told it wasn't supported but > could work. We have Several Linux Servers we could use and no free > MAC servers > > D. Trey Howell > ? ACMT, ACPT, ACDT, ACHDS > trey.howell at austinisd.org > Desktop Engineering > > > This email message, including all attachments, is for the sole use > of the intended recipient(s) and may contain confidential student > and/or employee information. Unauthorized use of disclosure is > prohibited under the federal Family Education Rights & Privacy Act > (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code > 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not > the intended recipient, you may not use, disclose, copy or > disseminate this information. Please call the sender immediately or > reply by email and destroy all copies of the original message, > including attachments. > > > > Brad Rellinger > > Sent by: casper-bounces at list.jamfsoftware.com > 06/04/2009 12:00 PM > To > casper at list.jamfsoftware.com > cc > > Subject > Re: [Casper] Using Casper Distribution Points > > > > > > > > Not sure if this helps or not. > > We just put in a new Xserve for the JSS. 2 x 2.93 Quad-Core CPU's. > 24GB RAM. Connected via Gigabit (Link Aggregation between 2 Gigabit > ports). > > Yesterday we were imaging 30 Intel iMacs with about a 60GB image. > The throughput hit about 120MB/s with the average being 80MB/s. > During that time CPU utilization sat around 10% (out of 100%). > > Point being that, in terms of imaging (with unicast), you are most > likely going to max out the network throughput before you max out > the CPU or RAM. > > I'm not sure how it will preform during the school year with all the > policies, check-ins, and recons happening. (We have around 2500 > clients) > -- > Brad Rellinger > Technology Specialist > Anthony Wayne Local Schools K-12 > aw_aca_bre at nwoca.org > > > On Thu, Jun 4, 2009 at 12:40 PM, Thomas Larkin > wrote: > I have 5 buildings with about 900 to 1300 laptops in each of them. > Each building has both a Mac mini and an Xserve. The Xserve is the > main distribution point and also the netboot/imaging server for that > building since we don't want to image over the WAN. > > We do have Mac Minis in the smaller computer labs and middles > schools where there are less macs deployed, and they do work fine. > You have to load OS X server on them though to get past the 10 > client limit of AFP connections. > > Overall, the Xserves make all the difference. At first we just had > mac minis, now that we have both running and load balancing enabled > I get policy pushed out notably faster. I also had my boss buy me > the most top of the line Xserve last year for our JSS and it has > 8gigs of RAM in it. > > Minis will work, but if you are unicasting policies to 1000s of > laptops an xserve is much much better. Plus if you try to netboot/ > image off a Mac mini, forget about it. You'll be there for days > imaging just a few machines. I have not tried multi casting with a > Mini though, and I wonder how that would work out? > > Hope that helps > > Tom > > > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > > >>> "DuCharme, Cynthia (ESC)" 06/04/09 > 11:27 AM >>> > > Our district is currently beginning the process of migrating our > imaging and software package need to Casper. I was wonder if any > of the larger districts that are using this software have > distribution points in the schools? If so what kind of hardware > are you using? Has any one tried using the Mac Mini?s? Thanks for > your input. > > > > Cynthia R. DuCharme > > Technical Support Specialist\Helpdesk Support > > VM 763-391-7221 > > > > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/a57ae89d/attachment.htm From dhowell at austinisd.org Fri Jun 5 08:57:19 2009 From: dhowell at austinisd.org (dhowell at austinisd.org) Date: Fri, 5 Jun 2009 10:57:19 -0500 Subject: [Casper] Using Casper Distribution Points In-Reply-To: <9EE37E91-9A88-41CE-B677-E50F626C73EB@uwsp.edu> Message-ID: We tried Netatalk a while back and with a big environment we had huge issues.I am going to test the other though thanks.... D. Trey Howell ? ACMT, ACPT, ACDT, ACHDS trey.howell at austinisd.org Desktop Engineering 414-0102 twitter @aisdmacgeek This email message, including all attachments, is for the sole use of the intended recipient(s) and may contain confidential student and/or employee information. Unauthorized use of disclosure is prohibited under the federal Family Education Rights & Privacy Act (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not the intended recipient, you may not use, disclose, copy or disseminate this information. Please call the sender immediately or reply by email and destroy all copies of the original message, including attachments. Ryan Harter 06/05/2009 10:50 AM To Thomas Larkin cc "dhowell at austinisd.org" , "casper-bounces at list.jamfsoftware.com" , "casper at list.jamfsoftware.com" Subject Re: [Casper] Using Casper Distribution Points I've been looking into netatalk (I think) a while ago for a distro point. It's open source afp. Throw that on linux and setup the accounts and you should be good to go. Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu On Jun 5, 2009, at 10:36 AM, Thomas Larkin wrote: There is an open source version of AFP that you can load on your Linux servers. http://alexthepuffin.googlepages.com/ I have only read about it. I did in previous times use the open source protocol for apple talk back in the day when I was tinkering around with Linux boxes and it seemed to work OK. Let us know how it works if you try it. Seems to be backed by FUSE which is an open source project of Google I think. So it should have decent backing and support. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> 06/05/09 7:32 AM >>> Has anybody tried a NFS share, We were told it wasn't supported but could work. We have Several Linux Servers we could use and no free MAC servers D. Trey Howell ? ACMT, ACPT, ACDT, ACHDS trey.howell at austinisd.org Desktop Engineering This email message, including all attachments, is for the sole use of the intended recipient(s) and may contain confidential student and/or employee information. Unauthorized use of disclosure is prohibited under the federal Family Education Rights & Privacy Act (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not the intended recipient, you may not use, disclose, copy or disseminate this information. Please call the sender immediately or reply by email and destroy all copies of the original message, including attachments. Brad Rellinger Sent by: casper-bounces at list.jamfsoftware.com 06/04/2009 12:00 PM To casper at list.jamfsoftware.com cc Subject Re: [Casper] Using Casper Distribution Points Not sure if this helps or not. We just put in a new Xserve for the JSS. 2 x 2.93 Quad-Core CPU's. 24GB RAM. Connected via Gigabit (Link Aggregation between 2 Gigabit ports). Yesterday we were imaging 30 Intel iMacs with about a 60GB image. The throughput hit about 120MB/s with the average being 80MB/s. During that time CPU utilization sat around 10% (out of 100%). Point being that, in terms of imaging (with unicast), you are most likely going to max out the network throughput before you max out the CPU or RAM. I'm not sure how it will preform during the school year with all the policies, check-ins, and recons happening. (We have around 2500 clients) -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org On Thu, Jun 4, 2009 at 12:40 PM, Thomas Larkin wrote: I have 5 buildings with about 900 to 1300 laptops in each of them. Each building has both a Mac mini and an Xserve. The Xserve is the main distribution point and also the netboot/imaging server for that building since we don't want to image over the WAN. We do have Mac Minis in the smaller computer labs and middles schools where there are less macs deployed, and they do work fine. You have to load OS X server on them though to get past the 10 client limit of AFP connections. Overall, the Xserves make all the difference. At first we just had mac minis, now that we have both running and load balancing enabled I get policy pushed out notably faster. I also had my boss buy me the most top of the line Xserve last year for our JSS and it has 8gigs of RAM in it. Minis will work, but if you are unicasting policies to 1000s of laptops an xserve is much much better. Plus if you try to netboot/image off a Mac mini, forget about it. You'll be there for days imaging just a few machines. I have not tried multi casting with a Mini though, and I wonder how that would work out? Hope that helps Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "DuCharme, Cynthia (ESC)" 06/04/09 11:27 AM >>> Our district is currently beginning the process of migrating our imaging and software package need to Casper. I was wonder if any of the larger districts that are using this software have distribution points in the schools? If so what kind of hardware are you using? Has any one tried using the Mac Mini?s? Thanks for your input. Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/238ab07a/attachment.htm From john_wetter at hopkins.k12.mn.us Fri Jun 5 08:57:53 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Fri, 5 Jun 2009 10:57:53 -0500 Subject: [Casper] Non Casper Question- Remote Access In-Reply-To: <39F33D61-7361-4376-A010-168004108889@latinschool.org> Message-ID: We use the Casper Remote Connection for that reason. It logs connections and also is just nice to have one tool to do everything. We have a few copies of ARD around yet, but I don't plan on purchasing more. If it is a leopard computer, you have the screen sharing app as a possibility if the problem is with Casper Remote connecting. Thanks, John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: Kathie Iorizzo Date: Fri, 5 Jun 2009 09:38:44 -0500 To: Subject: [Casper] Non Casper Question- Remote Access What do other institutions use for remote access? We use ARD, but we find it has no logging on the client side to show who accessed the system and when/where. Any recommendations? ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/1d09dcc1/attachment.html From tlarki at kckps.org Fri Jun 5 10:32:53 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Fri, 05 Jun 2009 12:32:53 -0500 Subject: [Casper] internal documentation Message-ID: <4A291075.7141.0039.0@kckps.org> Hi everyone: This has come up in discussion lately and well I have had this conversation before. How do you all document what you do with Casper and your OS X Servers, images, client configurations etc? I have a lot of bad habits when it comes to being a Sys Admin. I openly admit that. For example if permissions are botched on a package, instead of me recreating the package (which is the proper way) I will just write a one or two line script that fixes the problem and then attach it to a Casper policy. Thanks to the divine wisdoms of the Jamf software crew at the CCA training last summer I no longer do that. Mainly it is so the next guy/gal who comes in to work at my current place of work isn't lost with tons of different things I do. I am the type of person that will script out everything in a shell script if I can. So, when you all build packages a certain way do you document it for your co-workers? Do you have a wiki? Do you take screen shots? I know this isn't really about Casper, but more of a question do you document your work with Casper. If you want to take this conversation off list feel free and you can email me directly. I would like to sometime implement a wiki for internal use where I can document how I do stuff so if I ever go on vacation, leave, or whatever the people I work with aren't left in the dark. Plus it gives me something to do, and I do kind of enjoy writing. Thanks Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/602207f3/attachment.html From jared.nichols at ll.mit.edu Fri Jun 5 10:47:39 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Fri, 5 Jun 2009 13:47:39 -0400 Subject: [Casper] internal documentation In-Reply-To: <4A291075.7141.0039.0@kckps.org> Message-ID: We have a standard SOP that we fill out for all IT operations. Each OU has their own format, tuned to the types of operations they do, but with in that OU, all of the SOPs follow a standard form. We tend to break down what is in each SOP by a single function or task, referencing SOPs that are prior to, or follow on the one you're looking at, as well as in the process flowchart that is in each SOP. J On 6/5/09 13:32 , "Thomas Larkin" wrote: Hi everyone: This has come up in discussion lately and well I have had this conversation before. How do you all document what you do with Casper and your OS X Servers, images, client configurations etc? I have a lot of bad habits when it comes to being a Sys Admin. I openly admit that. For example if permissions are botched on a package, instead of me recreating the package (which is the proper way) I will just write a one or two line script that fixes the problem and then attach it to a Casper policy. Thanks to the divine wisdoms of the Jamf software crew at the CCA training last summer I no longer do that. Mainly it is so the next guy/gal who comes in to work at my current place of work isn't lost with tons of different things I do. I am the type of person that will script out everything in a shell script if I can. So, when you all build packages a certain way do you document it for your co-workers? Do you have a wiki? Do you take screen shots? I know this isn't really about Casper, but more of a question do you document your work with Casper. If you want to take this conversation off list feel free and you can email me directly. I would like to sometime implement a wiki for internal use where I can document how I do stuff so if I ever go on vacation, leave, or whatever the people I work with aren't left in the dark. Plus it gives me something to do, and I do kind of enjoy writing. Thanks Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/3371396d/attachment.htm From CRanschau at RoomAndBoard.com Fri Jun 5 12:03:15 2009 From: CRanschau at RoomAndBoard.com (Cory Ranschau) Date: Fri, 5 Jun 2009 14:03:15 -0500 Subject: [Casper] Office 2008 SP1 Failing Message-ID: <6609E43E1836D14FA6678F3C19CC3E9C0E54562BB4@EXCHANGE.roomandboard.com> I'm trying to push my Office 2008 setups out to clients and have had little luck getting this done. I've copied all the .mpkg files from the ISO/DMGs to Casper but and installed from there. Installing SP1 (12.1.0) appears to succeed according to the logs but when trying 12.1.3 it complains a prior version hasn't been installed yet. Running Auto-Update manually also tries to reinstall 12.1.0. Where am I going wrong here? I've had poor luck searching the mailing list archives so I was also wondering how people are building new Office 2008 installs from first release out to 12.1.7. Thanks in advance! Cory Ranschau Systems Administrator Room & Board 4600 Olson Memorial Highway | Minneapolis, Minnesota 55422 tel 763.302.3606 | fax 763.588.5603 cranschau at roomandboard.com roomandboard.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/c986abcf/attachment.html From jeff.johnson at glendale.k12.wi.us Fri Jun 5 12:09:07 2009 From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson) Date: Fri, 05 Jun 2009 14:09:07 -0500 Subject: [Casper] internal documentation In-Reply-To: <4A291075.7141.0039.0@kckps.org> References: <4A291075.7141.0039.0@kckps.org> Message-ID: Setting up a wiki for doing this is a great idea...now if I can only find time to do that! ;-) Jeff Johnson Technology Coordinator Glendale-River Hills School District Glendale, WI 53209 jeff.johnson at glendale.k12.wi.us "Thomas Larkin" on June 5, 2009 at 12:32 PM -0500 wrote: > > >Hi everyone: > > > > >This has come up in discussion lately and well I have had this >conversation before. How do you all document what you do with Casper and >your OS X Servers, images, client configurations etc? > > > > >I have a lot of bad habits when it comes to being a Sys Admin. I openly >admit that. For example if permissions are botched on a package, instead >of me recreating the package (which is the proper way) I will just write >a one or two line script that fixes the problem and then attach it to a >Casper policy. Thanks to the divine wisdoms of the Jamf software crew >at the CCA training last summer I no longer do that. Mainly it is so the >next guy/gal who comes in to work at my current place of work isn't lost >with tons of different things I do. I am the type of person that will >script out everything in a shell script if I can. > > > > >So, when you all build packages a certain way do you document it for your >co-workers? Do you have a wiki? Do you take screen shots? > > > > >I know this isn't really about Casper, but more of a question do you >document your work with Casper. > > > > >If you want to take this conversation off list feel free and you can >email me directly. > > > > >I would like to sometime implement a wiki for internal use where I can >document how I do stuff so if I ever go on vacation, leave, or whatever >the people I work with aren't left in the dark. Plus it gives me >something to do, and I do kind of enjoy writing. > > > > >Thanks > > > > >Tom > > >___________________________ >Thomas Larkin >TIS Department >KCKPS USD500 >[ mailto:tlarki at kckps.org ]tlarki at kckps.org >blackberry: 913-449-7589 >office: 913-627-0351 > > > > > >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper From jared.nichols at ll.mit.edu Fri Jun 5 12:28:39 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Fri, 5 Jun 2009 15:28:39 -0400 Subject: [Casper] internal documentation In-Reply-To: Message-ID: Apple's Leopard Server wiki is really really nice. On 6/5/09 15:09 , "Jeff Johnson" wrote: Setting up a wiki for doing this is a great idea...now if I can only find time to do that! ;-) Jeff Johnson Technology Coordinator Glendale-River Hills School District Glendale, WI 53209 jeff.johnson at glendale.k12.wi.us "Thomas Larkin" on June 5, 2009 at 12:32 PM -0500 wrote: > > >Hi everyone: > > > > >This has come up in discussion lately and well I have had this >conversation before. How do you all document what you do with Casper and >your OS X Servers, images, client configurations etc? > > > > >I have a lot of bad habits when it comes to being a Sys Admin. I openly >admit that. For example if permissions are botched on a package, instead >of me recreating the package (which is the proper way) I will just write >a one or two line script that fixes the problem and then attach it to a >Casper policy. Thanks to the divine wisdoms of the Jamf software crew >at the CCA training last summer I no longer do that. Mainly it is so the >next guy/gal who comes in to work at my current place of work isn't lost >with tons of different things I do. I am the type of person that will >script out everything in a shell script if I can. > > > > >So, when you all build packages a certain way do you document it for your >co-workers? Do you have a wiki? Do you take screen shots? > > > > >I know this isn't really about Casper, but more of a question do you >document your work with Casper. > > > > >If you want to take this conversation off list feel free and you can >email me directly. > > > > >I would like to sometime implement a wiki for internal use where I can >document how I do stuff so if I ever go on vacation, leave, or whatever >the people I work with aren't left in the dark. Plus it gives me >something to do, and I do kind of enjoy writing. > > > > >Thanks > > > > >Tom > > >___________________________ >Thomas Larkin >TIS Department >KCKPS USD500 >[ mailto:tlarki at kckps.org ]tlarki at kckps.org >blackberry: 913-449-7589 >office: 913-627-0351 > > > > > >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/5542fa14/attachment.htm From jared.nichols at ll.mit.edu Fri Jun 5 12:28:39 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Fri, 5 Jun 2009 15:28:39 -0400 Subject: [Casper] internal documentation In-Reply-To: Message-ID: Apple's Leopard Server wiki is really really nice. On 6/5/09 15:09 , "Jeff Johnson" wrote: Setting up a wiki for doing this is a great idea...now if I can only find time to do that! ;-) Jeff Johnson Technology Coordinator Glendale-River Hills School District Glendale, WI 53209 jeff.johnson at glendale.k12.wi.us "Thomas Larkin" on June 5, 2009 at 12:32 PM -0500 wrote: > > >Hi everyone: > > > > >This has come up in discussion lately and well I have had this >conversation before. How do you all document what you do with Casper and >your OS X Servers, images, client configurations etc? > > > > >I have a lot of bad habits when it comes to being a Sys Admin. I openly >admit that. For example if permissions are botched on a package, instead >of me recreating the package (which is the proper way) I will just write >a one or two line script that fixes the problem and then attach it to a >Casper policy. Thanks to the divine wisdoms of the Jamf software crew >at the CCA training last summer I no longer do that. Mainly it is so the >next guy/gal who comes in to work at my current place of work isn't lost >with tons of different things I do. I am the type of person that will >script out everything in a shell script if I can. > > > > >So, when you all build packages a certain way do you document it for your >co-workers? Do you have a wiki? Do you take screen shots? > > > > >I know this isn't really about Casper, but more of a question do you >document your work with Casper. > > > > >If you want to take this conversation off list feel free and you can >email me directly. > > > > >I would like to sometime implement a wiki for internal use where I can >document how I do stuff so if I ever go on vacation, leave, or whatever >the people I work with aren't left in the dark. Plus it gives me >something to do, and I do kind of enjoy writing. > > > > >Thanks > > > > >Tom > > >___________________________ >Thomas Larkin >TIS Department >KCKPS USD500 >[ mailto:tlarki at kckps.org ]tlarki at kckps.org >blackberry: 913-449-7589 >office: 913-627-0351 > > > > > >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/5542fa14/attachment.html From cmyers at uclan.ac.uk Fri Jun 5 13:33:05 2009 From: cmyers at uclan.ac.uk (Criss Myers) Date: Fri, 5 Jun 2009 21:33:05 +0100 Subject: [Casper] Office 2008 SP1 Failing In-Reply-To: <6609E43E1836D14FA6678F3C19CC3E9C0E54562BB4@EXCHANGE.roomandboard.com> References: <6609E43E1836D14FA6678F3C19CC3E9C0E54562BB4@EXCHANGE.roomandboard.com> Message-ID: I've had no probs what so ever with office and it's updates, ok Monday at work I'll look at my setup and give u my details ok what I've done Cheers Criss On 5 Jun 2009, at 20:03, Cory Ranschau wrote: > I?m trying to push my Office 2008 setups out to clients and have had > little luck getting this done. > > > I?ve copied all the .mpkg files from the ISO/DMGs to Casper but and > installed from there. Installing SP1 (12.1.0) appears to succeed ac > cording to the logs but when trying 12.1.3 it complains a prior vers > ion hasn?t been installed yet. Running Auto-Update manually also tr > ies to reinstall 12.1.0. Where am I going wrong here? > > > > I?ve had poor luck searching the mailing list archives so I was also > wondering how people are building new Office 2008 installs from fir > st release out to 12.1.7. > > > > Thanks in advance! > > > > Cory Ranschau > Systems Administrator > > Room & Board > 4600 Olson Memorial Highway | Minneapolis, Minnesota 55422 > tel 763.302.3606 | fax 763.588.5603 > cranschau at roomandboard.com > > roomandboard.com > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/1f52b349/attachment.html From rhlist1 at hammen.org Fri Jun 5 20:26:42 2009 From: rhlist1 at hammen.org (Robert Hammen) Date: Fri, 5 Jun 2009 22:26:42 -0500 Subject: [Casper] Office 2008 SP1 Failing In-Reply-To: <6609E43E1836D14FA6678F3C19CC3E9C0E54562BB4@EXCHANGE.roomandboard.com> References: <6609E43E1836D14FA6678F3C19CC3E9C0E54562BB4@EXCHANGE.roomandboard.com> Message-ID: <93928A6A-F421-47FA-BEDC-54E459419C76@hammen.org> On Jun 5, 2009, at 2:03 PM, Cory Ranschau wrote: > I?m trying to push my Office 2008 setups out to clients and have had > little luck getting this done. > > I?ve copied all the .mpkg files from the ISO/DMGs to Casper but and > installed from there. Installing SP1 (12.1.0) appears to succeed > according to the logs but when trying 12.1.3 it complains a prior > version hasn?t been installed yet. Running Auto-Update manually > also tries to reinstall 12.1.0. Where am I going wrong here? You only need to install the 12.1.0 (SP1) and then the 12.1.7 update... don't need the interim ones. --Robert -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090605/6ad80103/attachment.html From martin-van-diemen at g-star.com Mon Jun 8 00:36:23 2009 From: martin-van-diemen at g-star.com (Martin van Diemen) Date: Mon, 8 Jun 2009 09:36:23 +0200 Subject: [Casper] Admin Printer In-Reply-To: Message-ID: Hi, Although I adjust the /etc/cups/cupsd.conf file I'm still not satisfied with this solution. When the Mac OS X 10.5.7 Update was released I noticed the following: Non-admin user accounts can now be allowed to add and remove printers by enabling Parental Controls and selecting "Can administer printers". http://support.apple.com/kb/HT3397 Maybe someone found out how to adjust this for managed users by editing a Preference file? Kind Regards, Martin van Diemen t +31(0) 205677744 __________________ G-Star International B.V. www.g-star.com ________________________________ From: Date: Fri, 5 Jun 2009 16:36:51 +0200 Cc: , Conversation: [Casper] Admin Printer Subject: Re: [Casper] Admin Printer But if it's a place like us where we have over 2000 printers, and they change every month, it is impossible to manage, so we allow all users to setup printers. D. Trey Howell ? ACMT, ACPT, ACDT, ACHDS trey.howell at austinisd.org Desktop Engineering 414-0102 twitter @aisdmacgeek This email message, including all attachments, is for the sole use of the intended recipient(s) and may contain confidential student and/or employee information. Unauthorized use of disclosure is prohibited under the federal Family Education Rights & Privacy Act (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not the intended recipient, you may not use, disclose, copy or disseminate this information. Please call the sender immediately or reply by email and destroy all copies of the original message, including attachments. Julius Wilpon Sent by: casper-bounces at list.jamfsoftware.com 06/05/2009 09:21 AM To Thomas Larkin , Steve Wood , Kathie Iorizzo cc "casper at list.jamfsoftware.com List" Subject Re: [Casper] Admin Printer That's what we decided to start implementing. As Cisco has basically stopped supporting AppleTalk, Self Service basically becomes a replacement for AppleTalk browsing to end users looking for printers. Just have to manage properly scoping them. Julius Wilpon Director, Technology Support Pearson | Architecture, Engineering & Support 1 Lake Street Upper Saddle River, NJ 07458 201-236-7817 office 201-574-6930 cell Julius.wilpon at pearson.com P Pearson is Green. Please consider the environment before printing this e-mail. ________________________________ From: Thomas Larkin > Date: Fri, 05 Jun 2009 09:14:21 -0500 To: Steve Wood >, Kathie Iorizzo > Cc: "casper at list.jamfsoftware.com List" > Subject: Re: [Casper] Admin Printer Why not add the printers in casper admin and then make a self service policy that users can install them self? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Steve Wood > 06/04/09 8:33 PM >>> Here's a link to the archives for Dec 2008 by subject: http://mailman.intermedia.net/pipermail/casper/2008-DHioecember/subject.html Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 5:44 PM, Kathie Iorizzo > wrote: Can I look this up online? I wasn't on the list at that time. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org > 312.582.6136 On Jun 4, 2009, at 3:32 PM, Steve Wood wrote: Go back to the Casper arhives in December and search for a post with this subject line: [Casper] Allow Non-Admin Users to Add Printers in Leopard There was a fairly lengthy discussion on how to do this by editing the cupsd.conf file to allow non-admins to add printers. I'd post the relevant pieces, but it is better to read the entire article. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Thu, Jun 4, 2009 at 2:59 PM, Kathleen Iorizzo > wrote: Right, I read this last week. However my department wants this done via a client level. Sent from my iPhone On Jun 4, 2009, at 2:52 PM, "Lance Ogletree" > wrote: Take a look at Apple's KB article with respect to 10.5.7 http://support.apple.com/kb/HT3511 They allow for this via group access. On Jun 4, 2009, at 2:45 PM, Eric Young wrote: There are options in the cupsd.conf to make many of the printing options require (or not require) admin access. I think thats one of the options. ------------------------------------------------ I'm living so far beyond my income that we may almost be said to be living apart. - ee cummings Eric Young eyoung at thayer.org On Jun 4, 2009, at 3:40 PM, Kathie Iorizzo wrote: I'm working on a base image and I figured out the CUPS for the pause printing etc. But how do I unlock the preference pane so anyone can add a printer? I changed permissions on the preference pane file and that didn't work. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org > 312.582.6136 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ____________________________ Lance Ogletree lanceo at mac.com _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ________________________________ _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From jared.nichols at ll.mit.edu Mon Jun 8 05:17:22 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Mon, 8 Jun 2009 08:17:22 -0400 Subject: [Casper] Office 2008 SP1 Failing In-Reply-To: <93928A6A-F421-47FA-BEDC-54E459419C76@hammen.org> Message-ID: When I was getting ready to deploy 12.1.7, I found that my 12.1.0 build did not include the receipts that 12.1.7 looks for. It took me a good hour to figure out what the problem was because I had assumed that by using the diff provided by Jamf to create the 12.1.0 full installation that everything would be there. It turns out that the diff that comes with Composer does NOT include the receipts. So, I had to separately deploy the 12.1.0 receipts in order to use the 12.1.7 mpkg installer. j On 6/5/09 23:26 , "Robert Hammen" wrote: On Jun 5, 2009, at 2:03 PM, Cory Ranschau wrote: I'm trying to push my Office 2008 setups out to clients and have had little luck getting this done. I've copied all the .mpkg files from the ISO/DMGs to Casper but and installed from there. Installing SP1 (12.1.0) appears to succeed according to the logs but when trying 12.1.3 it complains a prior version hasn't been installed yet. Running Auto-Update manually also tries to reinstall 12.1.0. Where am I going wrong here? You only need to install the 12.1.0 (SP1) and then the 12.1.7 update... don't need the interim ones. --Robert --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/fdbfaa79/attachment.htm From jared.nichols at ll.mit.edu Mon Jun 8 09:52:18 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Mon, 8 Jun 2009 12:52:18 -0400 Subject: [Casper] Adobe CS4 install being mucked up by AIR Message-ID: So- I found out the hard way that if you have Adobe Reader 9.1 (or 9.1.1) update it will muck up a CS4 install policy due to AIR. If you're getting weird errors about the version of AIR that is being installed is unsupported, try removing the installed version of AIR first, then running your CS4 policy. ug --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/04fa240e/attachment.htm From jstrauss at loyolahs.edu Mon Jun 8 12:10:37 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Mon, 8 Jun 2009 12:10:37 -0700 Subject: [Casper] New macbooks Message-ID: OK, so, now that the new MacBooks with non-swappable batteries have been announced, what are the schools that have 1:1 programs gonna do if batteries start dying in laptops? Do you have swap programs? What happens if a student comes to school without the battery charged? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/ba2edb7a/attachment.html From Dustin.Dorey at district196.org Mon Jun 8 12:26:17 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Mon, 8 Jun 2009 14:26:17 -0500 Subject: [Casper] New macbooks In-Reply-To: References: Message-ID: In regards to the non replaceable battery, they have battery replacement service in place already for the Macbook air and 17? Macbook. The batteries are designed to last considerably longer that the standard laptop battery. I know most won?t believe it until they see it for themselves. Anyway the link below is how they do it for the 17? Pro right now. I?d assume something similar for the MacBook and being education and ordering in bulk it is a discussion to have with your SE and the person you order from. http://www.apple.com/support/macbookpro/service/battery/ And as far as not coming with it charged, what do you do if a student comes to class w/o a textbook? Don?t you have a way for them to plug in while in class? If so how do they get through a regular school day w/o ever plugging in? I know batteries are getting good, but if I had my laptop open in every class there is no way I?d make it through the day. My college was a 1:1 school and I never got through a day w/o plugging in. Even saying you only have it open in half of the classes since some time will be spent in Phy Ed lunch etc? You?re going to be hard pressed to stay charged all day I?d think. Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeff Strauss Sent: Monday, June 08, 2009 2:11 PM To: Casper List Subject: [Casper] New macbooks OK, so, now that the new MacBooks with non-swappable batteries have been announced, what are the schools that have 1:1 programs gonna do if batteries start dying in laptops? Do you have swap programs? What happens if a student comes to school without the battery charged? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/ed64e7b2/attachment.htm From jared.nichols at ll.mit.edu Mon Jun 8 12:51:12 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Mon, 8 Jun 2009 15:51:12 -0400 Subject: [Casper] Adobe Exit Code 7 Message-ID: Hi- Anyone else dealing with exit code 7 on CS4 deployment? Specifically, Flash CS4. Thx j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/53c0a84d/attachment.htm From william.smith at merrillcorp.com Mon Jun 8 13:52:03 2009 From: william.smith at merrillcorp.com (Smith, William) Date: Mon, 08 Jun 2009 15:52:03 -0500 Subject: [Casper] Adobe Exit Code 7 In-Reply-To: Message-ID: From: "Nichols, Jared" Date: Mon, 8 Jun 2009 15:51:12 -0400 > Anyone else dealing with exit code 7 on CS4 deployment? Specifically, Flash > CS4. I?ve had nothing but heartache and troubles with Adobe CS4?s installer for Mac. That?s with running it manually (double-click) as well as scripted installs. I won?t even throw it into Casper. Flash is one of a few known issues. I believe you need to make sure to completely remove all CS4 components using Setup?s uninstall command and then also go into /Library/Internet Plugins to remove any Flash residue there. For good measure, I delete any com.adobe.* in /Library/Preferences as well as /Library/Application Support/Adobe*. -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 From DuCharmeC at District279.org Mon Jun 8 14:08:34 2009 From: DuCharmeC at District279.org (DuCharme, Cynthia (ESC)) Date: Mon, 8 Jun 2009 16:08:34 -0500 Subject: [Casper] Certification Course Message-ID: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> Has anyone taken the Certification Course for Casper? What did you think of the Course? Did you find it helpful your environment? Thanks Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/3a0db649/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: image001.jpg Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/3a0db649/attachment.jpe From kiorizzo at latinschool.org Mon Jun 8 14:10:10 2009 From: kiorizzo at latinschool.org (Kathie Iorizzo) Date: Mon, 8 Jun 2009 16:10:10 -0500 Subject: [Casper] Certification Course In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> References: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> Message-ID: <05F800D0-8091-43BD-A7FD-50AADBC5905F@latinschool.org> I took the course last year and it was fabulous! I learned more then I could imagine. The test at the end was very hands on and real life organized and not a remember these type of questions test. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 8, 2009, at 4:08 PM, DuCharme, Cynthia (ESC) wrote: > Has anyone taken the Certification Course for Casper? What did you > think of the Course? Did you find it helpful your environment? > > Thanks > > Cynthia R. DuCharme > Technical Support Specialist\Helpdesk Support > VM 763-391-7221 > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/75e553ca/attachment.htm From NATHANIEL.LINDLEY at spps.org Mon Jun 8 14:24:30 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Mon, 8 Jun 2009 16:24:30 -0500 Subject: [Casper] Certification Course In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> References: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> Message-ID: I took the CCA course after using Casper Suite in my environment for about a year. I thought that was great because I went into the course knowing some of the problems I had encountered and was familiar with the basics already. -Nathaniel From: "DuCharme, Cynthia (ESC)" To: Date: 06/08/2009 03:59 PM Subject: [Casper] Certification Course Sent by: casper-bounces at list.jamfsoftware.com Has anyone taken the Certification Course for Casper? What did you think of the Course? Did you find it helpful your environment? Thanks Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/5342c037/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 2952 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/5342c037/attachment.jpe From john_wetter at hopkins.k12.mn.us Mon Jun 8 15:31:21 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Mon, 8 Jun 2009 17:31:21 -0500 Subject: [Casper] New macbooks In-Reply-To: Message-ID: We think of it the same way in our 1-1. It's their 'book' and it needs to be ready for use when they come to class. The new batteries look like they will last significantly longer. My guess is a charge over lunch will probably help it sustain through a standard day. Just don't edit video all day on the battery. I also look at it from a TCO side. Take maybe two battery exchanges out of the life of a laptop and that's about $160 savings not to mention the recycling/disposal costs. Thanks, John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: "Dorey, Dustin" Date: Mon, 8 Jun 2009 14:26:17 -0500 To: Jeff Strauss , Casper List Subject: Re: [Casper] New macbooks In regards to the non replaceable battery, they have battery replacement service in place already for the Macbook air and 17' Macbook. The batteries are designed to last considerably longer that the standard laptop battery. I know most won't believe it until they see it for themselves. Anyway the link below is how they do it for the 17" Pro right now. I'd assume something similar for the MacBook and being education and ordering in bulk it is a discussion to have with your SE and the person you order from. http://www.apple.com/support/macbookpro/service/battery/ And as far as not coming with it charged, what do you do if a student comes to class w/o a textbook? Don't you have a way for them to plug in while in class? If so how do they get through a regular school day w/o ever plugging in? I know batteries are getting good, but if I had my laptop open in every class there is no way I'd make it through the day. My college was a 1:1 school and I never got through a day w/o plugging in. Even saying you only have it open in half of the classes since some time will be spent in Phy Ed lunch etc... You're going to be hard pressed to stay charged all day I'd think. Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Jeff Strauss Sent: Monday, June 08, 2009 2:11 PM To: Casper List Subject: [Casper] New macbooks OK, so, now that the new MacBooks with non-swappable batteries have been announced, what are the schools that have 1:1 programs gonna do if batteries start dying in laptops? Do you have swap programs? What happens if a student comes to school without the battery charged? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090608/66cc0052/attachment.htm From jared.nichols at ll.mit.edu Tue Jun 9 05:40:28 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 9 Jun 2009 08:40:28 -0400 Subject: [Casper] Certification Course In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> Message-ID: I have just recently taken the course at the end of May after using Jamf in a pilot environment for about 6 months. I got quite a bit out of the course including some good best practices that I had been breaking :) I came back to my environment with a whole new look at it and retooled a few things to make it much smoother. Being hands on with it, you learn a lot, but the CCA course definitely makes things gel together a bit more. The test is straight forward, no trickery and fully real world in that you can use any notes or documentation you have. Taking the course in Minneapolis at Jamf's HQ was probably icing on the cake because you get to meet a lot of the folks who put their hard work into the product. Very much worth it. j On 6/8/09 17:08 , "DuCharme, Cynthia (ESC)" wrote: Has anyone taken the Certification Course for Casper? What did you think of the Course? Did you find it helpful your environment? Thanks Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 [cid:3327381628_17491519] --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/8099e913/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image.jpg Type: image/jpeg Size: 2952 bytes Desc: image.jpg Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/8099e913/attachment.jpg From TLARKI at kckps.org Tue Jun 9 08:52:58 2009 From: TLARKI at kckps.org (Thomas Larkin) Date: Tue, 09 Jun 2009 10:52:58 -0500 Subject: [Casper] Certification Course In-Reply-To: <4A2E3F0A020000390000E515@gwoes4.kckps.org> References: <4A2E3F09020000390000E512@gwoes4.kckps.org> <4A2E3F0A020000390000E515@gwoes4.kckps.org> Message-ID: <4A2E3F0A020000390000E515@gwoes4.kckps.org> I went last summer after using it for 1 year. They corrected my bad habits. -----Original Message----- From: "Nichols, Jared" To: DuCharme, Cynthia (ESC) To: casper at list.jamfsoftware.com Sent: 6/9/2009 7:40:28 AM Subject: Re: [Casper] Certification Course I have just recently taken the course at the end of May after using Jamf in a pilot environment for about 6 months. I got quite a bit out of the course including some good best practices that I had been breaking :) I came back to my environment with a whole new look at it and retooled a few things to make it much smoother. Being hands on with it, you learn a lot, but the CCA course definitely makes things gel together a bit more. The test is straight forward, no trickery and fully real world in that you can use any notes or documentation you have. Taking the course in Minneapolis at Jamf's HQ was probably icing on the cake because you get to meet a lot of the folks who put their hard work into the product. Very much worth it. j On 6/8/09 17:08 , "DuCharme, Cynthia (ESC)" wrote: Has anyone taken the Certification Course for Casper? What did you think of the Course? Did you find it helpful your environment? Thanks Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 [cid:3327381628_17491519] --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 From ERNSTCS at uwec.edu Tue Jun 9 09:02:51 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 9 Jun 2009 11:02:51 -0500 Subject: [Casper] Certification Course In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> Message-ID: I haven't taken the CCA recently, I took it way back when with Nathaniel Lindley and John Wetter, but even then it was very helpful in establishing your understanding of enterprise based management for the Macs even if you had experience with the system. Making sure you understand scheduled tasks and policies. Making sure you understand the core concepts. I found it to be very helpful. It's probably even more important now as the feature set grows within the suite so you have a focused opportunity to get your questions answered when you're there. Craig Ernst Systems Management & Configuration ---------------------------------- University of Wisconsin-Eau Claire Learning & Technology Services Old Library 2109 105 Garfield Ave Eau Claire, WI 54701 Phone: (715) 836-3639 Fax: (715) 836-6001 ---------------------------------- ernstcs at uwec.edu On 6/8/09 4:08 PM, "DuCharme, Cynthia (ESC)" wrote: Has anyone taken the Certification Course for Casper? What did you think of the Course? Did you find it helpful your environment? Thanks Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 [cid:3327390171_2749349] -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/adde104f/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image.jpg Type: image/jpeg Size: 2952 bytes Desc: image.jpg Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/adde104f/attachment.jpg From jeff.johnson at glendale.k12.wi.us Tue Jun 9 09:10:37 2009 From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson) Date: Tue, 09 Jun 2009 11:10:37 -0500 Subject: [Casper] Certification Course In-Reply-To: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> References: <146FDAD69D1A1D4BA649294007750242098A3A88@escexc02.core.oas.ld> Message-ID: Cynthia, I just took the CCA course ~6 weeks ago in Minneapolis and found it to be very helpful. There are so many little things to know and just about everyone taking the course (along with JAMF Master Wudi) has at least one way of dealing with specific imaging and management problems and procedures. Highly recommended! Jeff Johnson Technology Coordinator Glendale-River Hills School District Glendale, WI 53209 jeff.johnson at glendale.k12.wi.us "DuCharme, Cynthia (ESC)" on June 8, 2009 at 4:08 PM -0500 wrote: >Has anyone taken the Certification Course for Casper? What did you >think of the Course? Did you find it helpful your environment? From cmyers at uclan.ac.uk Tue Jun 9 09:10:59 2009 From: cmyers at uclan.ac.uk (Criss Myers) Date: Tue, 9 Jun 2009 17:10:59 +0100 Subject: [Casper] Certification Course In-Reply-To: References: Message-ID: If only I could take the course in England Criss On 9 Jun 2009, at 17:02, "Ernst, Craig S." wrote: > I haven?t taken the CCA recently, I took it way back when with Natha > niel Lindley and John Wetter, but even then it was very helpful in e > stablishing your understanding of enterprise based management for th > e Macs even if you had experience with the system. Making sure you u > nderstand scheduled tasks and policies. Making sure you understand t > he core concepts. I found it to be very helpful. It?s probably even > more important now as the feature set grows within the suite so you > have a focused opportunity to get your questions answered when you?r > e there. > > Craig Ernst > Systems Management & Configuration > ---------------------------------- > University of Wisconsin-Eau Claire > Learning & Technology Services > Old Library 2109 > 105 Garfield Ave > Eau Claire, WI 54701 > Phone: (715) 836-3639 > Fax: (715) 836-6001 > ---------------------------------- > ernstcs at uwec.edu > > > On 6/8/09 4:08 PM, "DuCharme, Cynthia (ESC)" > wrote: > > Has anyone taken the Certification Course for Casper? What did you > think of the Course? Did you find it helpful your environment? > > Thanks > > Cynthia R. DuCharme > Technical Support Specialist\Helpdesk Support > VM 763-391-7221 > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/8c316315/attachment.html From tlarki at kckps.org Tue Jun 9 09:54:58 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 09 Jun 2009 11:54:58 -0500 Subject: [Casper] Certification Course In-Reply-To: References: Message-ID: <4A2E4D7D.7141.0039.0@kckps.org> JAMF Send me to England I will train them! Seriously, I will! I had to laugh at Master Wudi, sounds like a Jedi or something... Anyway, yes, it is very beneficial. In fact, my 2 cents on the subject is try out Casper for at least 6 months if you can and get a feel for it. Then go to the CCA course knowing the basics and they will help you shape your advanced skills. It is also good for the basics too, don't get me wrong. I just think you would benefit from the CCA course more if you had about at least 6 months with the Casper Suite first. That way they can polish your basics and then really help you out where you are lost, frustrated or confused on. I took it after using it for a year because I work for a school system and getting out during the school year is tough, those of you that work in schools know that. I can say that it most benefited me by taking what I already knew about the Casper suite and then taking it to the next level and then of course fixing my bad habits. Which I did have a few bad habits. -Tom >>> Criss Myers 06/09/09 11:10 AM >>> If only I could take the course in England Criss On 9 Jun 2009, at 17:02, "Ernst, Craig S." wrote: I haven?t taken the CCA recently, I took it way back when with Nathaniel Lindley and John Wetter, but even then it was very helpful in establishing your understanding of enterprise based management for the Macs even if you had experience with the system. Making sure you understand scheduled tasks and policies. Making sure you understand the core concepts. I found it to be very helpful. It?s probably even more important now as the feature set grows within the suite so you have a focused opportunity to get your questions answered when you?re there. Craig Ernst Systems Management & Configuration ---------------------------------- University of Wisconsin-Eau Claire Learning & Technology Services Old Library 2109 105 Garfield Ave Eau Claire, WI 54701 Phone: (715) 836-3639 Fax: (715) 836-6001 ---------------------------------- ernstcs at uwec.edu On 6/8/09 4:08 PM, "DuCharme, Cynthia (ESC)" wrote: Has anyone taken the Certification Course for Casper? What did you think of the Course? Did you find it helpful your environment? Thanks Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/986194d2/attachment.htm From ERNSTCS at uwec.edu Tue Jun 9 10:14:59 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 9 Jun 2009 12:14:59 -0500 Subject: [Casper] Certification Course In-Reply-To: <4A2E4D7D.7141.0039.0@kckps.org> Message-ID: Or some sort of DJ or Rap star... They could send me as well, no problem there. Craig E On 6/9/09 11:54 AM, "Thomas Larkin" wrote: JAMF Send me to England I will train them! Seriously, I will! I had to laugh at Master Wudi, sounds like a Jedi or something... Anyway, yes, it is very beneficial. In fact, my 2 cents on the subject is try out Casper for at least 6 months if you can and get a feel for it. Then go to the CCA course knowing the basics and they will help you shape your advanced skills. It is also good for the basics too, don't get me wrong. I just think you would benefit from the CCA course more if you had about at least 6 months with the Casper Suite first. That way they can polish your basics and then really help you out where you are lost, frustrated or confused on. I took it after using it for a year because I work for a school system and getting out during the school year is tough, those of you that work in schools know that. I can say that it most benefited me by taking what I already knew about the Casper suite and then taking it to the next level and then of course fixing my bad habits. Which I did have a few bad habits. -Tom >>> Criss Myers 06/09/09 11:10 AM >>> If only I could take the course in England Criss On 9 Jun 2009, at 17:02, "Ernst, Craig S." wrote: I haven't taken the CCA recently, I took it way back when with Nathaniel Lindley and John Wetter, but even then it was very helpful in establishing your understanding of enterprise based management for the Macs even if you had experience with the system. Making sure you understand scheduled tasks and policies. Making sure you understand the core concepts. I found it to be very helpful. It's probably even more important now as the feature set grows within the suite so you have a focused opportunity to get your questions answered when you're there. Craig Ernst Systems Management & Configuration ---------------------------------- University of Wisconsin-Eau Claire Learning & Technology Services Old Library 2109 105 Garfield Ave Eau Claire, WI 54701 Phone: (715) 836-3639 Fax: (715) 836-6001 ---------------------------------- ernstcs at uwec.edu On 6/8/09 4:08 PM, "DuCharme, Cynthia (ESC)" < DuCharmeC at District279.org> wrote: Has anyone taken the Certification Course for Casper? What did you think of the Course? Did you find it helpful your environment? Thanks Cynthia R. DuCharme Technical Support Specialist\Helpdesk Support VM 763-391-7221 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/8f8cd9bf/attachment.htm From jeff.johnson at glendale.k12.wi.us Tue Jun 9 10:17:40 2009 From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson) Date: Tue, 09 Jun 2009 12:17:40 -0500 Subject: [Casper] Certification Course In-Reply-To: <4A2E4D7D.7141.0039.0@kckps.org> References: <, > <,> <4A2E4D7D.7141.0039.0@kckps.org> Message-ID: I think Tom's recommendations are good. The CCA course might be a tad overwhelming if you take it before you have some time to play with the Casper apps. Jeff "Thomas Larkin" on June 9, 2009 at 11:54 AM -0500 wrote: > > >JAMF > >Send me to England I will train them! Seriously, I will! > >I had to laugh at Master Wudi, sounds like a Jedi or something... > >Anyway, yes, it is very beneficial. In fact, my 2 cents on the subject >is try out Casper for at least 6 months if you can and get a feel for it. > Then go to the CCA course knowing the basics and they will help you >shape your advanced skills. It is also good for the basics too, don't >get me wrong. I just think you would benefit from the CCA course more if >you had about at least 6 months with the Casper Suite first. That way >they can polish your basics and then really help you out where you are >lost, frustrated or confused on. > >I took it after using it for a year because I work for a school system >and getting out during the school year is tough, those of you that work >in schools know that. I can say that it most benefited me by taking what >I already knew about the Casper suite and then taking it to the next >level and then of course fixing my bad habits. Which I did have a few >bad habits. > >-Tom > >>>> Criss Myers 06/09/09 11:10 AM >>> > >If only I could take the course in England > >Criss > >On 9 Jun 2009, at 17:02, "Ernst, Craig S." <[ mailto:ERNSTCS at uwec.edu >]ERNSTCS at uwec.edu> wrote: > >I haven?t taken the CCA recently, I took it way back when with Nathaniel >Lindley and John Wetter, but even then it was very helpful in >establishing your understanding of enterprise based management for the >Macs even if you had experience with the system. Making sure you >understand scheduled tasks and policies. Making sure you understand the >core concepts. I found it to be very helpful. It?s probably even more >important now as the feature set grows within the suite so you have a >focused opportunity to get your questions answered when you?re there. > >Craig Ernst >Systems Management & Configuration >---------------------------------- >University of Wisconsin-Eau Claire >Learning & Technology Services >Old Library 2109 >105 Garfield Ave >Eau Claire, WI 54701 >Phone: (715) 836-3639 >Fax: (715) 836-6001 >---------------------------------- >[ fcp://@glendale.k12.wi.us,%231011410/MailBox/ernstcs at uwec.edu >]ernstcs at uwec.edu[ mailto:ernstcs at uwec.edu ]ernstcs at uwec.edu > > >On 6/8/09 4:08 PM, "DuCharme, Cynthia (ESC)" <[ >fcp://@glendale.k12.wi.us,%231011410/MailBox/DuCharmeC at District279.org >]DuCharmeC at District279.org[ mailto:DuCharmeC at District279.org >]DuCharmeC at District279.org> wrote: > >Has anyone taken the Certification Course for Casper? What did you think >of the Course? Did you find it helpful your environment? > >Thanks > >Cynthia R. DuCharme >Technical Support Specialist\Helpdesk Support >VM 763-391-7221 From Orlando.Castaneda at cbs.com Tue Jun 9 14:03:47 2009 From: Orlando.Castaneda at cbs.com (Castaneda, Orlando) Date: Tue, 9 Jun 2009 14:03:47 -0700 Subject: [Casper] After Effects plugins Message-ID: I need to add adobe plugins to my software inventory but I need to make it a subset of CS3 or CS4 with serial numbers and computer names or workstations pertaining to the particular application. Whether After Effects or Photoshop. This is as opposed to entering each individual plugin as a separate application like Final Cut etc... I started entering each plugin within AE as a plugin but this area was very limited as to the options. I.E. Workstations and Serial numbers. Sincerely Orlando Castaneda 323-575-2347 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/6b9ab0c3/attachment.htm From rcorbin at mac.com Tue Jun 9 14:24:25 2009 From: rcorbin at mac.com (Roger Corbin) Date: Tue, 09 Jun 2009 17:24:25 -0400 Subject: [Casper] Packaging Flip4Mac 2.223 In-Reply-To: References: Message-ID: <7E70D7C5-694C-4169-9276-6F7A9A51F66D@mac.com> Not sure why but we always seem to have problems packaging Flip4Mac. Just wanted to package up a newer version and again it's a bit of a battle. Have tried the Preinstalled DIFF file for 2.1 and it doesn't seem to work. Two others that are always a battle are Flash and Adobe Reader. If you have any advice on Flip4Mac or a newer DIFF file it would be most appreciated. Thanks, Roger Corbin Richmond SD38 From swood at integer.com Tue Jun 9 14:32:11 2009 From: swood at integer.com (Steve Wood) Date: Tue, 9 Jun 2009 16:32:11 -0500 Subject: [Casper] Packaging Flip4Mac 2.223 In-Reply-To: <7E70D7C5-694C-4169-9276-6F7A9A51F66D@mac.com> References: <7E70D7C5-694C-4169-9276-6F7A9A51F66D@mac.com> Message-ID: <438f5a310906091432m3711584fv430807bcb93c069f@mail.gmail.com> Why not use the .mpkg file that comes in the DMG file? That's how I use it here. I have Flip4Mac setup to install at login to make sure it isn't in use and to make sure all browsers are shut, and it works fine for us here. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Tue, Jun 9, 2009 at 4:24 PM, Roger Corbin wrote: > Not sure why but we always seem to have problems packaging Flip4Mac. > Just wanted to package up a newer version > and again it's a bit of a battle. Have tried the Preinstalled DIFF > file for 2.1 and it doesn't seem to work. > > Two others that are always a battle are Flash and Adobe Reader. > > If you have any advice on Flip4Mac or a newer DIFF file it would be > most appreciated. > > Thanks, > > Roger Corbin > Richmond SD38 > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/8542db89/attachment.html From jared.nichols at ll.mit.edu Tue Jun 9 18:05:06 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 9 Jun 2009 21:05:06 -0400 Subject: [Casper] Packaging Flip4Mac 2.223 In-Reply-To: <438f5a310906091432m3711584fv430807bcb93c069f@mail.gmail.com> Message-ID: I concur. If the mpkg is available (like with Flash plugin) that's always the first thing to try. j On 6/9/09 17:32 , "Steve Wood" wrote: Why not use the .mpkg file that comes in the DMG file? That's how I use it here. I have Flip4Mac setup to install at login to make sure it isn't in use and to make sure all browsers are shut, and it works fine for us here. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Tue, Jun 9, 2009 at 4:24 PM, Roger Corbin wrote: Not sure why but we always seem to have problems packaging Flip4Mac. Just wanted to package up a newer version and again it's a bit of a battle. Have tried the Preinstalled DIFF file for 2.1 and it doesn't seem to work. Two others that are always a battle are Flash and Adobe Reader. If you have any advice on Flip4Mac or a newer DIFF file it would be most appreciated. Thanks, Roger Corbin Richmond SD38 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/a62a3fe5/attachment.html From rcorbin at mac.com Tue Jun 9 18:31:11 2009 From: rcorbin at mac.com (Roger Corbin) Date: Tue, 09 Jun 2009 21:31:11 -0400 Subject: [Casper] Packaging Flip4Mac 2.223 In-Reply-To: References: Message-ID: <0383799B-C90D-4B76-AED9-48F1885026E2@mac.com> Thanks for the advice ! I will give this a try. R On Jun 9, 2009, at 9:05 PM, Nichols, Jared wrote: > I concur. If the mpkg is available (like with Flash plugin) that?s > always the first thing to try. > > j > > > On 6/9/09 17:32 , "Steve Wood" wrote: > > Why not use the .mpkg file that comes in the DMG file? That's how I > use it here. I have Flip4Mac setup to install at login to make sure > it isn't in use and to make sure all browsers are shut, and it works > fine for us here. > > Steve Wood > Director of IT > swood at integer.com > > The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 > T 214.758.6813 | F 214.758.6901 | C 940.312.2475 > > > On Tue, Jun 9, 2009 at 4:24 PM, Roger Corbin wrote: > Not sure why but we always seem to have problems packaging Flip4Mac. > Just wanted to package up a newer version > and again it's a bit of a battle. Have tried the Preinstalled DIFF > file for 2.1 and it doesn't seem to work. > > Two others that are always a battle are Flash and Adobe Reader. > > If you have any advice on Flip4Mac or a newer DIFF file it would be > most appreciated. > > Thanks, > > Roger Corbin > Richmond SD38 > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > > --- > Jared F. Nichols > Desktop Engineer, Infrastructure and Operations > Information Services Department > MIT Lincoln Laboratory > 244 Wood Street > Lexington, Massachusetts 02420 > 781.981.5436 > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090609/8bd961ab/attachment.html From sdiver at d125.org Wed Jun 10 07:00:42 2009 From: sdiver at d125.org (Steven Diver) Date: Wed, 10 Jun 2009 09:00:42 -0500 Subject: [Casper] Migration Assistant Message-ID: Okay, I have some odd behavior here, wondering if anyone else has seen the same thing. If so, were you able to resolve it? I have setup a nice, clean Mac OS X v10.5.7 base install image...fully patched and updated, with only and Administrator account. I can create and deploy the DMG to machines with no problem. Here's where my issue comes in. Over the summer, we have roughly 300 teachers on laptops who bring their machines in to have them reimaged with Casper. However, before we do that reimage, we are nice enough backup and reinstall their data for them. The process as it stands right now, is that they bring their laptop with v10.4.11 installed to us, and using Migration Assistant (over the network - with a network cable between the 2 machines) we migrate it to a second laptop with v10.5.7 on it. This works no problem. Their v10.4.11 laptop is then wiped and imaged with Casper to bring them up to v10.5.7, and install all applications. We then want to run Migration Assistant (again via the network - with a network cable between the 2 machines) again to bring the data from that second laptop to the original laptop, both of which are running versions of v10.5.7 that have been installed via Casper. This migration fails, as Migration Assistant only recognizes the the Administator account, despite the fact that the user account and data exists that second laptop. No other accounts are recognized, thus no data can be migrated. As a test I have installed and updated Mac OS X v10.5.7 on two machines from the install DVD, created Administator accounts on both boxes, and setup a Test account on one fo the machines to migrate, and in that case, Migration Assistant works just fine. It recognizes the Test account and migrates data over without issue. To be safe, I recreated the v10.5.7 DMG to make sure there were no issues with my base OS, that didn't resolve my issue. So at this point, I am wondering if there is something with Composer creating the OS Package, or something in the deployment of the OS via Casper Imaging. It seems to be something that is happening between those two points. Anyone seen anything like this? Or more importantly, been able to resolve it? Thanks, Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/a2abfba9/attachment.htm From swood at integer.com Wed Jun 10 07:11:19 2009 From: swood at integer.com (Steve Wood) Date: Wed, 10 Jun 2009 09:11:19 -0500 Subject: [Casper] Migration Assistant In-Reply-To: References: Message-ID: <438f5a310906100711y4ad57afbu474f6367aa39693d@mail.gmail.com> When the teachers come in and present their current 10.4 laptops to you, after that initial migration, are you giving them the 10.5 laptop to use while their original 10.4 is upgraded? Or are you just holding on to it while the upgrade is finished? Using that 10.5 as a "holding" machine for their data? Instead of using MA to get the data off, why not use rsync? Whenever I upgrade a user here, or move them to a new machine, I utilize a USB drive to boot off of and then use rysnc to get the data off to the USB drive and then on to the new machine. So the process for you would look like this: 1. Boot current 10.4 laptop in target disk mode and connect to the loaner 10.5 laptop. 2. From loaner laptop, open Terminal, sudo up, and navigate to the Users folder on the 10.4 laptop. 3. Issue the following to sync the data over to the loaner machine: rysnc -aEv / That command will sync the teacher's account to the root of the loaner laptop 4. If the teacher is going to use the loaner, log out as admin and login as the teacher, and then logout. This builds the teacher's account. 5. Login as admin on the loaner machine, open Terminal, and then do the following: Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Wed, Jun 10, 2009 at 9:00 AM, Steven Diver wrote: > Okay, I have some odd behavior here, wondering if anyone else has seen > the same thing. If so, were you able to resolve it? > > I have setup a nice, clean Mac OS X v10.5.7 base install image...fully > patched and updated, with only and Administrator account. I can create and > deploy the DMG to machines with no problem. > > Here's where my issue comes in. Over the summer, we have roughly 300 > teachers on laptops who bring their machines in to have them reimaged with > Casper. However, before we do that reimage, we are nice enough backup and > reinstall their data for them. The process as it stands right now, is that > they bring their laptop with v10.4.11 installed to us, and using Migration > Assistant (over the network - with a network cable between the 2 machines) > we migrate it to a second laptop with v10.5.7 on it. This works no problem. > Their v10.4.11 laptop is then wiped and imaged with Casper to bring them up > to v10.5.7, and install all applications. We then want to run Migration > Assistant (again via the network - with a network cable between the 2 > machines) again to bring the data from that second laptop to the original > laptop, both of which are running versions of v10.5.7 that have been > installed via Casper. This migration fails, as Migration Assistant only > recognizes the the Administator account, despite the fact that the user > account and data exists that second laptop. No other accounts are > recognized, thus no data can be migrated. > > As a test I have installed and updated Mac OS X v10.5.7 on two machines > from the install DVD, created Administator accounts on both boxes, and setup > a Test account on one fo the machines to migrate, and in that case, > Migration Assistant works just fine. It recognizes the Test account and > migrates data over without issue. > > To be safe, I recreated the v10.5.7 DMG to make sure there were no issues > with my base OS, that didn't resolve my issue. So at this point, I am > wondering if there is something with Composer creating the OS Package, or > something in the deployment of the OS via Casper Imaging. It seems to be > something that is happening between those two points. > > Anyone seen anything like this? Or more importantly, been able to resolve > it? > > Thanks, > Steve > > -- > Steven Diver, Network Manager > Adlai E. Stevenson High School / www.d125.org > Email: sdiver at d125.org / Phone: 847.415.4304 > > "Be not simply good, be good for something." > -Henry David Thoreau (1817-1862) > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/35e6a7dc/attachment.html From swood at integer.com Wed Jun 10 07:15:20 2009 From: swood at integer.com (Steve Wood) Date: Wed, 10 Jun 2009 09:15:20 -0500 Subject: [Casper] Migration Assistant In-Reply-To: <438f5a310906100711y4ad57afbu474f6367aa39693d@mail.gmail.com> References: <438f5a310906100711y4ad57afbu474f6367aa39693d@mail.gmail.com> Message-ID: <438f5a310906100715qd435cf1ja36ce67b1865b22c@mail.gmail.com> Arrrgggghhhh! Sorry, hit the wrong keys. To re-cap: So the process for you would look like this: 1. Boot current 10.4 laptop in target disk mode and connect to the loaner 10.5 laptop. 2. From loaner laptop, open Terminal, sudo up, and navigate to the Users folder on the 10.4 laptop. 3. Issue the following to sync the data over to the loaner machine: rysnc -aEv / That command will sync the teacher's account to the root of the loaner laptop 4. If the teacher is going to use the loaner, log out as admin and login as the teacher, and then logout. This builds the teacher's account. 5. Login as admin on the loaner machine, open Terminal, and then do the following: sudo -s cd /Users/ rm -R * rm -R .* mv //* ./ mv //.* ./ cd .. chown -R :staff 6. Now logout as admin and log back in as the teacher to make sure the data is there and correct. It may seem like a lot of work, but I've had more luck with this than I have MA. And if the loaner laptop is just a holding place, well, get a few USB hard drives and use them instead. I can usually hold several user folders on one drive before getting close to filling up the drive. And if you put a bootable OS on the USB drive, you have a tech disk to work with for doing imaging. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Wed, Jun 10, 2009 at 9:11 AM, Steve Wood wrote: > When the teachers come in and present their current 10.4 laptops to you, > after that initial migration, are you giving them the 10.5 laptop to use > while their original 10.4 is upgraded? Or are you just holding on to it > while the upgrade is finished? Using that 10.5 as a "holding" machine for > their data? > Instead of using MA to get the data off, why not use rsync? Whenever I > upgrade a user here, or move them to a new machine, I utilize a USB drive to > boot off of and then use rysnc to get the data off to the USB drive and then > on to the new machine. > > So the process for you would look like this: > > 1. Boot current 10.4 laptop in target disk mode and connect to the loaner > 10.5 laptop. > > 2. From loaner laptop, open Terminal, sudo up, and navigate to the Users > folder on the 10.4 laptop. > > 3. Issue the following to sync the data over to the loaner machine: > > rysnc -aEv / > > That command will sync the teacher's account to the root of the loaner > laptop > > 4. If the teacher is going to use the loaner, log out as admin and login > as the teacher, and then logout. This builds the teacher's account. > > 5. Login as admin on the loaner machine, open Terminal, and then do the > following: > > > > Steve Wood > Director of IT > swood at integer.com > > The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 > T 214.758.6813 | F 214.758.6901 | C 940.312.2475 > > > On Wed, Jun 10, 2009 at 9:00 AM, Steven Diver wrote: > >> Okay, I have some odd behavior here, wondering if anyone else has seen >> the same thing. If so, were you able to resolve it? >> >> I have setup a nice, clean Mac OS X v10.5.7 base install image...fully >> patched and updated, with only and Administrator account. I can create and >> deploy the DMG to machines with no problem. >> >> Here's where my issue comes in. Over the summer, we have roughly 300 >> teachers on laptops who bring their machines in to have them reimaged with >> Casper. However, before we do that reimage, we are nice enough backup and >> reinstall their data for them. The process as it stands right now, is that >> they bring their laptop with v10.4.11 installed to us, and using Migration >> Assistant (over the network - with a network cable between the 2 machines) >> we migrate it to a second laptop with v10.5.7 on it. This works no problem. >> Their v10.4.11 laptop is then wiped and imaged with Casper to bring them up >> to v10.5.7, and install all applications. We then want to run Migration >> Assistant (again via the network - with a network cable between the 2 >> machines) again to bring the data from that second laptop to the original >> laptop, both of which are running versions of v10.5.7 that have been >> installed via Casper. This migration fails, as Migration Assistant only >> recognizes the the Administator account, despite the fact that the user >> account and data exists that second laptop. No other accounts are >> recognized, thus no data can be migrated. >> >> As a test I have installed and updated Mac OS X v10.5.7 on two machines >> from the install DVD, created Administator accounts on both boxes, and setup >> a Test account on one fo the machines to migrate, and in that case, >> Migration Assistant works just fine. It recognizes the Test account and >> migrates data over without issue. >> >> To be safe, I recreated the v10.5.7 DMG to make sure there were no issues >> with my base OS, that didn't resolve my issue. So at this point, I am >> wondering if there is something with Composer creating the OS Package, or >> something in the deployment of the OS via Casper Imaging. It seems to be >> something that is happening between those two points. >> >> Anyone seen anything like this? Or more importantly, been able to resolve >> it? >> >> Thanks, >> Steve >> >> -- >> Steven Diver, Network Manager >> Adlai E. Stevenson High School / www.d125.org >> Email: sdiver at d125.org / Phone: 847.415.4304 >> >> "Be not simply good, be good for something." >> -Henry David Thoreau (1817-1862) >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/0964289d/attachment.htm From ERNSTCS at uwec.edu Wed Jun 10 07:21:05 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 10 Jun 2009 09:21:05 -0500 Subject: [Casper] Migration Assistant In-Reply-To: Message-ID: I don't usually deal with migrations here, but a ways back there were some posts regarding creating a separate system partition and a user home partition. If memory serves they were using FSTAB to point user homes within the OS itself to the second partition. This way you could blow away the OS partition whenever you wanted to as long as the new OS installed knew to also look in the second partition for user homes. Their data was never touched. I'm sure there is more to that, but wanted to make sure this concept wasn't lost. Wish I could find the thread... I also realize this is actually a much more major change that doesn't help your current scenario, but something to keep in mind for the future perhaps. Craig E On 6/10/09 9:00 AM, "Steven Diver" wrote: Okay, I have some odd behavior here, wondering if anyone else has seen the same thing. If so, were you able to resolve it? I have setup a nice, clean Mac OS X v10.5.7 base install image...fully patched and updated, with only and Administrator account. I can create and deploy the DMG to machines with no problem. Here's where my issue comes in. Over the summer, we have roughly 300 teachers on laptops who bring their machines in to have them reimaged with Casper. However, before we do that reimage, we are nice enough backup and reinstall their data for them. The process as it stands right now, is that they bring their laptop with v10.4.11 installed to us, and using Migration Assistant (over the network - with a network cable between the 2 machines) we migrate it to a second laptop with v10.5.7 on it. This works no problem. Their v10.4.11 laptop is then wiped and imaged with Casper to bring them up to v10.5.7, and install all applications. We then want to run Migration Assistant (again via the network - with a network cable between the 2 machines) again to bring the data from that second laptop to the original laptop, both of which are running versions of v10.5.7 that have been installed via Casper. This migration fails, as Migration Assistant only recognizes the the Administator account, despite the fact that the user account and data exists that second laptop. No other accounts are recognized, thus no data can be migrated. As a test I have installed and updated Mac OS X v10.5.7 on two machines from the install DVD, created Administator accounts on both boxes, and setup a Test account on one fo the machines to migrate, and in that case, Migration Assistant works just fine. It recognizes the Test account and migrates data over without issue. To be safe, I recreated the v10.5.7 DMG to make sure there were no issues with my base OS, that didn't resolve my issue. So at this point, I am wondering if there is something with Composer creating the OS Package, or something in the deployment of the OS via Casper Imaging. It seems to be something that is happening between those two points. Anyone seen anything like this? Or more importantly, been able to resolve it? Thanks, Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/5f1478e0/attachment.html From aw_aca_bre at nwoca.org Wed Jun 10 07:37:02 2009 From: aw_aca_bre at nwoca.org (Brad Rellinger) Date: Wed, 10 Jun 2009 10:37:02 -0400 Subject: [Casper] Duplicate MAC Addresses Message-ID: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> Anyone have a good solution for managing two computers with the same MAC Address? -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/5fe6c590/attachment.html From kiorizzo at latinschool.org Wed Jun 10 08:00:20 2009 From: kiorizzo at latinschool.org (Kathie Iorizzo) Date: Wed, 10 Jun 2009 10:00:20 -0500 Subject: [Casper] Migration Assistant In-Reply-To: References: Message-ID: Steve, Just to explain what we do here. We have two partitions.. Boot and Data. Boot is our standard boot drive with our image. Data is their data. We have a symbolic link to the Users folder on Data. When we re-image laptops, we re-image only the boot partition. We advise users to back up prior to re-image in case the hard drive fails. This way we are not touching their data in any way. ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 10, 2009, at 9:00 AM, Steven Diver wrote: > Okay, I have some odd behavior here, wondering if anyone else has > seen the same thing. If so, were you able to resolve it? > > I have setup a nice, clean Mac OS X v10.5.7 base install > image...fully patched and updated, with only and Administrator > account. I can create and deploy the DMG to machines with no problem. > > Here's where my issue comes in. Over the summer, we have roughly 300 > teachers on laptops who bring their machines in to have them > reimaged with Casper. However, before we do that reimage, we are > nice enough backup and reinstall their data for them. The process as > it stands right now, is that they bring their laptop with v10.4.11 > installed to us, and using Migration Assistant (over the network - > with a network cable between the 2 machines) we migrate it to a > second laptop with v10.5.7 on it. This works no problem. Their > v10.4.11 laptop is then wiped and imaged with Casper to bring them > up to v10.5.7, and install all applications. We then want to run > Migration Assistant (again via the network - with a network cable > between the 2 machines) again to bring the data from that second > laptop to the original laptop, both of which are running versions of > v10.5.7 that have been installed via Casper. This migration fails, > as Migration Assistant only recognizes the the Administator account, > despite the fact that the user account and data exists that second > laptop. No other accounts are recognized, thus no data can be > migrated. > > As a test I have installed and updated Mac OS X v10.5.7 on two > machines from the install DVD, created Administator accounts on both > boxes, and setup a Test account on one fo the machines to migrate, > and in that case, Migration Assistant works just fine. It recognizes > the Test account and migrates data over without issue. > > To be safe, I recreated the v10.5.7 DMG to make sure there were no > issues with my base OS, that didn't resolve my issue. So at this > point, I am wondering if there is something with Composer creating > the OS Package, or something in the deployment of the OS via Casper > Imaging. It seems to be something that is happening between those > two points. > > Anyone seen anything like this? Or more importantly, been able to > resolve it? > > Thanks, > Steve > > -- > Steven Diver, Network Manager > Adlai E. Stevenson High School / www.d125.org > Email: sdiver at d125.org / Phone: 847.415.4304 > > "Be not simply good, be good for something." > -Henry David Thoreau (1817-1862) > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/f70b530f/attachment.htm From cmyers at uclan.ac.uk Wed Jun 10 08:15:11 2009 From: cmyers at uclan.ac.uk (Criss Myers) Date: Wed, 10 Jun 2009 16:15:11 +0100 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> References: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> Message-ID: Yes, you should never have two computers with the sane MAC address, so 1, why do you have 2 computers with the same MAC address, On 10 Jun 2009, at 15:37, Brad Rellinger wrote: > Anyone have a good solution for managing two computers with the same > MAC Address? > -- > Brad Rellinger > Technology Specialist > Anthony Wayne Local Schools K-12 > aw_aca_bre at nwoca.org > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/b0572b4c/attachment.html From william.smith at merrillcorp.com Wed Jun 10 08:22:57 2009 From: william.smith at merrillcorp.com (Smith, William) Date: Wed, 10 Jun 2009 10:22:57 -0500 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> Message-ID: From: Brad Rellinger Date: Wed, 10 Jun 2009 10:37:02 -0400 > Anyone have a good solution for managing two computers with the same MAC > Address? That?s highly unusual but certainly not impossible. We actually received multiple printers in an order with the same MAC address. I wouldn?t even try to manage these machines as they are since so much (Casper identification and network routing) relies on a valid MAC address. Have you contacted Apple about "repairing" one of them? -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 From aw_aca_bre at nwoca.org Wed Jun 10 08:33:07 2009 From: aw_aca_bre at nwoca.org (Brad Rellinger) Date: Wed, 10 Jun 2009 11:33:07 -0400 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: References: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> Message-ID: <5596f1620906100833l3aba8b0flb6f3ca283f874fe1@mail.gmail.com> The problem with contacting Apple is that they are both iBook's with replacement Logic Boards from Apple, that "happen" to have the same MAC address.... -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org On Wed, Jun 10, 2009 at 11:22 AM, Smith, William < william.smith at merrillcorp.com> wrote: > From: Brad Rellinger > Date: Wed, 10 Jun 2009 10:37:02 -0400 > > > Anyone have a good solution for managing two computers with the same MAC > > Address? > > That?s highly unusual but certainly not impossible. We actually received > multiple printers in an order with the same MAC address. > > I wouldn?t even try to manage these machines as they are since so much > (Casper identification and network routing) relies on a valid MAC address. > Have you contacted Apple about "repairing" one of them? > > -- > > bill > > William M. Smith, Technical Analyst > MCS IT > Merrill Communications, LLC > (651) 632-1492 > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/93e27a2d/attachment.htm From kiorizzo at latinschool.org Wed Jun 10 08:45:43 2009 From: kiorizzo at latinschool.org (Kathie Iorizzo) Date: Wed, 10 Jun 2009 10:45:43 -0500 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: <5596f1620906100833l3aba8b0flb6f3ca283f874fe1@mail.gmail.com> References: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> <5596f1620906100833l3aba8b0flb6f3ca283f874fe1@mail.gmail.com> Message-ID: <1DC1ACC6-BE4A-4F39-8285-0453E0B7572D@latinschool.org> As a repair technician I've never seen this before! How interesting. Are the ibook's in warranty to get another MLB repair? ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 10, 2009, at 10:33 AM, Brad Rellinger wrote: > The problem with contacting Apple is that they are both iBook's with > replacement Logic Boards from Apple, that "happen" to have the same > MAC address.... > > -- > Brad Rellinger > Technology Specialist > Anthony Wayne Local Schools K-12 > aw_aca_bre at nwoca.org > > > On Wed, Jun 10, 2009 at 11:22 AM, Smith, William > wrote: > From: Brad Rellinger > Date: Wed, 10 Jun 2009 10:37:02 -0400 > > > Anyone have a good solution for managing two computers with the > same MAC > > Address? > > That?s highly unusual but certainly not impossible. We actually > received > multiple printers in an order with the same MAC address. > > I wouldn?t even try to manage these machines as they are since so > much > (Casper identification and network routing) relies on a valid MAC > address. > Have you contacted Apple about "repairing" one of them? > > -- > > bill > > William M. Smith, Technical Analyst > MCS IT > Merrill Communications, LLC > (651) 632-1492 > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/c5a1e5c5/attachment.html From eric.winkelhake at mundocomww.com Wed Jun 10 08:53:12 2009 From: eric.winkelhake at mundocomww.com (Eric Winkelhake) Date: Wed, 10 Jun 2009 10:53:12 -0500 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: <1DC1ACC6-BE4A-4F39-8285-0453E0B7572D@latinschool.org> References: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> <5596f1620906100833l3aba8b0flb6f3ca283f874fe1@mail.gmail.com> <1DC1ACC6-BE4A-4F39-8285-0453E0B7572D@latinschool.org> Message-ID: Never seen this either. Are you sure it's the same serial number?? If the repair tech doesnt run the reserializer the logic boards will have the same serial. The MAC address though is branded to every network interface so in an ibook theres at least 2, one for ethernet and 1 for airport. I wonder if theres a way to tell casper to recognize the machine by the airport address and not the built in ethernet. eric winkelhake mundocomww office 312 220 1669 cell 312 504 5155 From: Kathie Iorizzo To: Brad Rellinger Cc: casper at list.jamfsoftware.com Date: 06/10/2009 10:45 AM Subject: Re: [Casper] Duplicate MAC Addresses Sent by: casper-bounces at list.jamfsoftware.com As a repair technician I've never seen this before! How interesting. Are the ibook's in warranty to get another MLB repair? ___________ Kathie Iorizzo Lower School Technician The Latin School of Chicago kiorizzo at latinschool.org 312.582.6136 On Jun 10, 2009, at 10:33 AM, Brad Rellinger wrote: The problem with contacting Apple is that they are both iBook's with replacement Logic Boards from Apple, that "happen" to have the same MAC address.... -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org On Wed, Jun 10, 2009 at 11:22 AM, Smith, William < william.smith at merrillcorp.com> wrote: From: Brad Rellinger Date: Wed, 10 Jun 2009 10:37:02 -0400 > Anyone have a good solution for managing two computers with the same MAC > Address? That?s highly unusual but certainly not impossible. We actually received multiple printers in an order with the same MAC address. I wouldn?t even try to manage these machines as they are since so much (Casper identification and network routing) relies on a valid MAC address. Have you contacted Apple about "repairing" one of them? -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper ------------------------------------------------------------------------ Disclaimer The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail. ------------------------------------------------------------------------ Mundocom UK Limited, Registered in England and Wales. Registration Number 2882166. Registered Office: Warwick Building, Kensington Village, Avonmore Road, London W14 8HQ. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/6f727498/attachment.htm From cmyers at uclan.ac.uk Wed Jun 10 09:19:31 2009 From: cmyers at uclan.ac.uk (Criss Myers) Date: Wed, 10 Jun 2009 17:19:31 +0100 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: References: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> <5596f1620906100833l3aba8b0flb6f3ca283f874fe1@mail.gmail.com> <1DC1ACC6-BE4A-4F39-8285-0453E0B7572D@latinschool.org> Message-ID: There no fix no matter what Casper can do as duplicat mac address can cause havoc with switchs Only answer is for a replacement or repair as mac addresses must be unique On 10 Jun 2009, at 16:53, Eric Winkelhake wrote: > Never seen this either. Are you sure it's the same serial number?? > If the repair tech doesnt run the reserializer the logic boards will > have the same serial. The MAC address though is branded to every > network interface so in an ibook theres at least 2, one for ethernet > and 1 for airport. I wonder if theres a way to tell casper to > recognize the machine by the airport address and not the built in > ethernet. > > eric winkelhake > mundocomww > office 312 220 1669 > cell 312 504 5155 > > > > From: Kathie Iorizzo > To: Brad Rellinger > Cc: casper at list.jamfsoftware.com > Date: 06/10/2009 10:45 AM > Subject: Re: [Casper] Duplicate MAC Addresses > Sent by: casper-bounces at list.jamfsoftware.com > > > > > As a repair technician I've never seen this before! How > interesting. Are the ibook's in warranty to get another MLB repair? > ___________ > Kathie Iorizzo > Lower School Technician > The Latin School of Chicago > kiorizzo at latinschool.org > 312.582.6136 > > > > On Jun 10, 2009, at 10:33 AM, Brad Rellinger wrote: > > The problem with contacting Apple is that they are both iBook's with > replacement Logic Boards from Apple, that "happen" to have the same > MAC address.... > > -- > Brad Rellinger > Technology Specialist > Anthony Wayne Local Schools K-12 > aw_aca_bre at nwoca.org > > > On Wed, Jun 10, 2009 at 11:22 AM, Smith, William > wrote: > From: Brad Rellinger > Date: Wed, 10 Jun 2009 10:37:02 -0400 > > > Anyone have a good solution for managing two computers with the > same MAC > > Address? > > That?s highly unusual but certainly not impossible. We actually rece > ived > multiple printers in an order with the same MAC address. > > I wouldn?t even try to manage these machines as they are since so mu > ch > (Casper identification and network routing) relies on a valid MAC > address. > Have you contacted Apple about "repairing" one of them? > > -- > > bill > > William M. Smith, Technical Analyst > MCS IT > Merrill Communications, LLC > (651) 632-1492 > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > --- > --------------------------------------------------------------------- > Disclaimer > The information in this email and any attachments may contain > proprietary and confidential information that is intended for the > addressee(s) only. If you are not the intended recipient, you are > hereby notified that any disclosure, copying, distribution, > retention or use of the contents of this information is prohibited. > When addressed to our clients or vendors, any information contained > in this e-mail or any attachments is subject to the terms and > conditions in any governing contract. If you have received this e- > mail in error, please immediately contact the sender and delete the > e-mail. > --- > --------------------------------------------------------------------- > Mundocom UK Limited, Registered in England and Wales. Registration > Number 2882166. Registered Office: Warwick Building, Kensington > Village, Avonmore Road, London W14 8HQ. > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/4579edbb/attachment.html From john.brenner at merrillcorp.com Wed Jun 10 09:22:34 2009 From: john.brenner at merrillcorp.com (Brenner, John) Date: Wed, 10 Jun 2009 11:22:34 -0500 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: <5596f1620906100833l3aba8b0flb6f3ca283f874fe1@mail.gmail.com> Message-ID: Apple should be able to repair this. This will cause problems with network packet routing and should be fixed. Xerox once sent us printers that had the same MAC address. If you would print to one you had a 50 50 shot as to where the job would be printed. Xerox sent us a utility and I was able to flash the network card and change the MAC. On 6/10/09 10:33 AM, "Brad Rellinger" wrote: > The problem with contacting Apple is that they are both iBook's with > replacement Logic Boards from Apple, that "happen" to have the same MAC > address.... > > -- > Brad Rellinger > Technology Specialist > Anthony Wayne Local Schools K-12 > aw_aca_bre at nwoca.org > > > On Wed, Jun 10, 2009 at 11:22 AM, Smith, William > wrote: >> From: Brad Rellinger >> Date: Wed, 10 Jun 2009 10:37:02 -0400 >> >>> > Anyone have a good solution for managing two computers with the same MAC >>> > Address? >> >> That?s highly unusual but certainly not impossible. We actually received >> multiple printers in an order with the same MAC address. >> >> I wouldn?t even try to manage these machines as they are since so much >> (Casper identification and network routing) relies on a valid MAC address. >> Have you contacted Apple about "repairing" one of them? >> >> -- >> >> bill >> >> William M. Smith, Technical Analyst >> MCS IT >> Merrill Communications, LLC >> (651) 632-1492 >> >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper John Brenner | Merrill Corporation | MCS IT | 651-632-4072 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/ac6c0bd4/attachment.htm From aw_aca_bre at nwoca.org Wed Jun 10 10:22:35 2009 From: aw_aca_bre at nwoca.org (Brad Rellinger) Date: Wed, 10 Jun 2009 13:22:35 -0400 Subject: [Casper] Duplicate MAC Addresses In-Reply-To: References: <5596f1620906100737l58f0506cjac890e6fa78362a1@mail.gmail.com> <5596f1620906100833l3aba8b0flb6f3ca283f874fe1@mail.gmail.com> <1DC1ACC6-BE4A-4F39-8285-0453E0B7572D@latinschool.org> Message-ID: <5596f1620906101022y168cbd2bj1c2094d77521154e@mail.gmail.com> Unique serials numbers, same MAC addresses. Attach is screenshots for the curious. I sent in a GSX help ticket -- we'll see if they will do anything about it. The most interesting part is that they were both repaired around the same time: iBook G3 - UV325187PET Bought 06/07/03 Mail-In 04/07/08 (logic board replacement) iBook G3 -UV32517QPET Bought 06/27/03 Mail-In 04/21/08 (logic board replacement) -- Brad Rellinger Technology Specialist Anthony Wayne Local Schools K-12 aw_aca_bre at nwoca.org 2009/6/10 Eric Winkelhake > Never seen this either. Are you sure it's the same serial number?? If the > repair tech doesnt run the reserializer the logic boards will have the same > serial. The MAC address though is branded to every network interface so in > an ibook theres at least 2, one for ethernet and 1 for airport. I wonder if > theres a way to tell casper to recognize the machine by the airport address > and not the built in ethernet. > > eric winkelhake > mundocomww > office 312 220 1669 > cell 312 504 5155 > > > > From: Kathie Iorizzo To: Brad Rellinger < > aw_aca_bre at nwoca.org> > Cc: casper at list.jamfsoftware.comDate: 06/10/2009 10:45 AMSubject:Re: > [Casper] Duplicate MAC Addresses Sent by: > casper-bounces at list.jamfsoftware.com > ------------------------------ > > > > As a repair technician I've never seen this before! How interesting. Are > the ibook's in warranty to get another MLB repair? > ___________ > *Kathie Iorizzo* > Lower School Technician > The Latin School of Chicago > *kiorizzo at latinschool.org* > 312.582.6136 > > > > On Jun 10, 2009, at 10:33 AM, Brad Rellinger wrote: > > The problem with contacting Apple is that they are both iBook's with > replacement Logic Boards from Apple, that "happen" to have the same MAC > address.... > > -- > Brad Rellinger > Technology Specialist > Anthony Wayne Local Schools K-12* > **aw_aca_bre at nwoca.org* > > > On Wed, Jun 10, 2009 at 11:22 AM, Smith, William <* > william.smith at merrillcorp.com* > wrote: > From: Brad Rellinger <*aw_aca_bre at nwoca.org* > > Date: Wed, 10 Jun 2009 10:37:02 -0400 > > > Anyone have a good solution for managing two computers with the same MAC > > Address? > > That?s highly unusual but certainly not impossible. We actually received > multiple printers in an order with the same MAC address. > > I wouldn?t even try to manage these machines as they are since so much > (Casper identification and network routing) relies on a valid MAC address. > Have you contacted Apple about "repairing" one of them? > > -- > > bill > > William M. Smith, Technical Analyst > MCS IT > Merrill Communications, LLC > (651) 632-1492 > > _______________________________________________ > Casper mailing list* > **Casper at list.jamfsoftware.com* * > **http://list.jamfsoftware.com/mailman/listinfo/casper* > > _______________________________________________ > Casper mailing list* > **Casper at list.jamfsoftware.com* > http://list.jamfsoftware.com/mailman/listinfo/casper > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > ------------------------------------------------------------------------ > Disclaimer > The information in this email and any attachments may contain proprietary > and confidential information that is intended for the addressee(s) only. If > you are not the intended recipient, you are hereby notified that any > disclosure, copying, distribution, retention or use of the contents of this > information is prohibited. When addressed to our clients or vendors, any > information contained in this e-mail or any attachments is subject to the > terms and conditions in any governing contract. If you have received this > e-mail in error, please immediately contact the sender and delete the > e-mail. > > ------------------------------------------------------------------------ > Mundocom UK Limited, Registered in England and Wales. Registration Number 2882166. Registered Office: Warwick Building, Kensington Village, Avonmore Road, London W14 8HQ. > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/0ef7bec0/attachment-0001.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: Dup1.png Type: image/png Size: 74249 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/0ef7bec0/attachment-0002.png -------------- next part -------------- A non-text attachment was scrubbed... Name: Dup2.png Type: image/png Size: 75534 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090610/0ef7bec0/attachment-0003.png From ERNSTCS at uwec.edu Thu Jun 11 08:57:58 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 11 Jun 2009 10:57:58 -0500 Subject: [Casper] Adobe CS4 install being mucked up by AIR In-Reply-To: Message-ID: To follow-up on this AIR business. I'm finding that the Adobe CS4 Master Collection install of Adobe AIR appears to hang on some hardware, but not others. For example on a iMac8,1 24" it goes through fine, but on the latest rev of the 24" iMac9,1 it hangs just like it does on my testing 20" iMac box. Is anyone else seeing this? Craig E On 6/8/09 11:52 AM, "Nichols, Jared" wrote: So- I found out the hard way that if you have Adobe Reader 9.1 (or 9.1.1) update it will muck up a CS4 install policy due to AIR. If you're getting weird errors about the version of AIR that is being installed is unsupported, try removing the installed version of AIR first, then running your CS4 policy. ug --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/51845b1d/attachment.html From lopez at embl.de Thu Jun 11 10:27:03 2009 From: lopez at embl.de (Carmelo Lopez) Date: Thu, 11 Jun 2009 10:27:03 -0700 Subject: [Casper] logout or shudown issue Message-ID: <639FE619-10F7-41A1-B18F-188A18FD1751@embl.de> Dear all, Still same issue. Since my Jss is internal, when I am outside my network and I try to logout or Shutdown the JAMF daemon tries to connect to the JSS server for logout or shudown policies and this takes between 2 or 3 minutes I tried the approach of disconnecting the network (eth and wireless) but this does not help really there is a way to reduce the time for trying to reach the JSS server? here are the console lines from system.log Jun 11 10:18:09 mac-cg37-2 com.apple.loginwindow[34]: Logging to https://10.1.1.160:8443/ ... Jun 11 10:18:13 mac-cg37-2 kernel[0]: Auth result for: 00:17:df:a7:49:b0 MAC AUTH succeeded Jun 11 10:19:09 mac-cg37-2 com.apple.loginwindow[34]: Checking for policies triggered by "logout" for user "embl"... Jun 11 10:19:09 mac-cg37-2 com.apple.loginwindow[34]: Gathering Policy Information from https://10.1.1.160:8443/... Jun 11 10:20:09 mac-cg37-2 com.apple.loginwindow[34]: Could not connect to the JSS. Looking for cached policies... Jun 11 10:20:10 mac-cg37-2 com.apple.launchd[113] (com.apple.pboard[132]): Exited: Terminated Many thanks from WWDC cheers Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/ede22da1/attachment.htm From jared.nichols at ll.mit.edu Thu Jun 11 11:58:56 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Thu, 11 Jun 2009 14:58:56 -0400 Subject: [Casper] CS4 woes Message-ID: <5A0541EA-4239-4FEB-9770-B853A5E41E1A@ll.mit.edu> So, I must admit, I've been a dummy. A co-worker of mine solved my Flash CS4, Adobe exit code 7 problems. I was missing 1 digit in the serial number. d'oh. :) --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/d4096959/attachment.html From jason.weber at district196.org Thu Jun 11 12:58:56 2009 From: jason.weber at district196.org (Weber, Jason) Date: Thu, 11 Jun 2009 14:58:56 -0500 Subject: [Casper] Dual Boot - Time Sync Issues Message-ID: Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows ?should? pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS?s and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS?s. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! -- Jason Weber Technology Support Cluster Specialist Independent School District 196 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/dd54c247/attachment.html From jared.nichols at ll.mit.edu Thu Jun 11 12:49:53 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Thu, 11 Jun 2009 15:49:53 -0400 Subject: [Casper] Setting certificate trust Message-ID: Hi- Does anyone know a scriptable way to set certificate trust level? I'm automating the installation of our root CA onto managed macs and can successfully install them, I now just need to set trust level. I don't see a way to do it with certtool on the command line. Thanks j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/d742c639/attachment.htm From ERNSTCS at uwec.edu Thu Jun 11 13:08:04 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 11 Jun 2009 15:08:04 -0500 Subject: [Casper] Dual Boot - Time Sync Issues In-Reply-To: Message-ID: I sure have. Below is the email from my regional engineer. Since we aren't gung ho on dual boot I haven't gotten back around to check on it so use at your own risk I guess. =) -- Forwarded Message -- Hi Craig, I just came across this today...fyi... I have worked with several customers experiencing this problem with clean installs of Windows and the Boot Camp drivers. The main problem is that Windows does not use Universal Time and Mac OS X does. The Boot Camp Drivers install a Boot Camp time driver in Windows, however I have found that it works inconsistently. I have not tried to "Unset the registry key," as Mike suggested. Perhaps that is all you need. I have found rebooting in to Mac OS X can cause the computer to be somewhere between 4 and 17 hours off. During a restart Mac OS X does not force ntpd to run immediately. This happens some time well after the computer has restarted. To solve this I pulled together instructions I found on macosxhints.com and elsewhere. The first thing you want to do is set the ntp server to the same server in both Windows and Mac OS X. Typically, it is best to point it at the same ntp server the KDC is pointed at. Once that is complete the instructions are... Dilemma: Rarely, but in some circumstances, restarting the system from a Windows Boot Camp partition causes the Mac OS X clock to be off by several hours, which results in authentication problems with Active Directory or Open Directory. Solution (Mac): Per this hint , set the system to force a network time lookup during startup: 1. 1.Download and launch Lingon 2. 3. 2.Click "New," select Users "Daemons" and choose "Create" 4. 5. 3.Name it using a reverse naming convention (ie. edu.university.ntupdate) 6. 7. 4.Under "What" type "/usr/sbin/ntpdate -buv" without the quotes 8. 9. 5.Select "Run it when it is loaded by the system (at startup or login)" 10. 11. 6.Enter "/Library/logs/bp.log" without the quotes in the field "Run it if this file is modified:" This assumes you have Boot Picker installed on your system as the bp.log is the Boot Picker log. 12. 13. 7.Choose "Save" and type in your admin user name and password note: these instructions are relevant to Lingon version 2.1 as steps may vary for earlier or later versions. This assumes you're using Boot Picker. If you are not point to another log that will change during the boot sequence. I have included these instructions and more on my web site, intended for customers, which is here... http://web.mac.com/driley/iWeb/Tools.html ************************ On 6/11/09 2:58 PM, "Weber, Jason" wrote: Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows 'should' pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS's and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS's. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/0e4ffcc6/attachment.html From amir-bozorgzadeh at uiowa.edu Thu Jun 11 13:08:52 2009 From: amir-bozorgzadeh at uiowa.edu (Bozorgzadeh, Amir J) Date: Thu, 11 Jun 2009 15:08:52 -0500 Subject: [Casper] Dual Boot - Time Sync Issues In-Reply-To: Message-ID: The fix is to go in on Windows side registry and Include this.... [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation] "RealTimeIsUniversal"=dword:00000001 This fixes the fact that Windows uses GMT and this makes it use UTC like the mac. You will not be able to log in using your AD account since it relies on your clock being in sync with AD server and it is way off. Took a while to find but there is info on it out there. I had same problem a while back but this fixed it when I did this to my Boot Camp image. That is why your mac side usually works fine with a local ID to log in. The clock will autofix itself once you log in if you have it syncing that way. Not so if using AD. Hope it helps you out. On 6/11/09 2:58 PM, "Weber, Jason" wrote: Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows 'should' pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS's and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS's. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! ________________________________ Amir Bozorgzadeh Campus Technology Services University of Iowa 2800 UCC Iowa City, Iowa 52242 319-335-5480 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/ffa5d8e1/attachment.htm From tlarki at kckps.org Thu Jun 11 13:36:29 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 11 Jun 2009 15:36:29 -0500 Subject: [Casper] Dual Boot - Time Sync Issues In-Reply-To: References: Message-ID: <4A31247D.7141.0039.0@kckps.org> This is why we run our own internal time sync server so every client is on the same page. >>> "Weber, Jason" 06/11/09 2:58 PM >>> Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows ?should? pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS?s and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS?s. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! -- Jason Weber Technology Support Cluster Specialist Independent School District 196 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/8a71ec24/attachment.html From ERNSTCS at uwec.edu Thu Jun 11 13:48:54 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 11 Jun 2009 15:48:54 -0500 Subject: [Casper] Dual Boot - Time Sync Issues In-Reply-To: <4A31247D.7141.0039.0@kckps.org> Message-ID: We do as well, but if the service doesn't get forced to check it...no love. =) Craig E On 6/11/09 3:36 PM, "Thomas Larkin" wrote: This is why we run our own internal time sync server so every client is on the same page. >>> "Weber, Jason" 06/11/09 2:58 PM >>> Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows 'should' pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS's and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS's. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! -- Jason Weber Technology Support Cluster Specialist Independent School District 196 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/08198882/attachment.htm From tlarki at kckps.org Thu Jun 11 13:51:52 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 11 Jun 2009 15:51:52 -0500 Subject: [Casper] Dual Boot - Time Sync Issues In-Reply-To: References: <4A31247D.7141.0039.0@kckps.org> Message-ID: <4A312818.7141.0039.0@kckps.org> Well under system preferences if I just point my OS X side to the time server it always works and I do that in my master image. On the windows side we have Novell push it out so whenever you log in, it gets pushed out, or perhaps it is done by some other container unit not sure as I don't manage the Novell side really. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 06/11/09 3:48 PM >>> We do as well, but if the service doesn?t get forced to check it...no love. =) Craig E On 6/11/09 3:36 PM, "Thomas Larkin" wrote: This is why we run our own internal time sync server so every client is on the same page. >>> "Weber, Jason" 06/11/09 2:58 PM >>> Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows ?should? pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS?s and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS?s. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! -- Jason Weber Technology Support Cluster Specialist Independent School District 196 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/e69f9a75/attachment.html From Jason.Weber at district196.org Thu Jun 11 13:52:41 2009 From: Jason.Weber at district196.org (Weber, Jason) Date: Thu, 11 Jun 2009 15:52:41 -0500 Subject: [Casper] Dual Boot - Time Sync Issues In-Reply-To: References: <4A31247D.7141.0039.0@kckps.org> Message-ID: We have a timeserver as well, and that alone didn't remedy the problem. A few folks posted me a registry fix, so I have applied that a few moments ago. I'll check on it tomorrow morning and see how it all works out. (Crossing my fingers!) Thanks for all the posts! Jason From: Ernst, Craig S. [mailto:ERNSTCS at uwec.edu] Sent: Thursday, June 11, 2009 3:49 PM To: Thomas Larkin; Weber, Jason; Casper List Subject: Re: [Casper] Dual Boot - Time Sync Issues We do as well, but if the service doesn't get forced to check it...no love. =) Craig E On 6/11/09 3:36 PM, "Thomas Larkin" wrote: This is why we run our own internal time sync server so every client is on the same page. >>> "Weber, Jason" 06/11/09 2:58 PM >>> Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows 'should' pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS's and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS's. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! -- Jason Weber Technology Support Cluster Specialist Independent School District 196 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/ad72e745/attachment.htm From ERNSTCS at uwec.edu Thu Jun 11 13:54:04 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 11 Jun 2009 15:54:04 -0500 Subject: [Casper] Dual Boot - Time Sync Issues In-Reply-To: <4A312818.7141.0039.0@kckps.org> Message-ID: I've found in OS X that even though it's pointed there, like you do and I do, in date and time, it doesn't update at start. Recent times it won't updated until I login with a local account, go to the system preferences, and open date and time...then it kicks off. Craig E On 6/11/09 3:51 PM, "Thomas Larkin" wrote: Well under system preferences if I just point my OS X side to the time server it always works and I do that in my master image. On the windows side we have Novell push it out so whenever you log in, it gets pushed out, or perhaps it is done by some other container unit not sure as I don't manage the Novell side really. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 06/11/09 3:48 PM >>> We do as well, but if the service doesn't get forced to check it...no love. =) Craig E On 6/11/09 3:36 PM, "Thomas Larkin" wrote: This is why we run our own internal time sync server so every client is on the same page. >>> "Weber, Jason" 06/11/09 2:58 PM >>> Just when I thought I finally had my Dual Boot deployment all dialed in.. I ran into one final hurdle! Has anyone else had issues with the clock being out of sync when switching back and forth between Mac OS X and Windows Vista? (Both Operating systems bound to AD) I do have the Mac side pointed towards our district time server, and Windows 'should' pull from our AD server. The problem on the Windows side is that since the system on boot is so far off on time, it never seems to sync with the AD server. (Also locks non-local users out since there is no sync with AD at that point). I have run the AppleTime.exe as a startup service on the Windows side, and also checked any other Time Zone settings I can think of between both OS's and no luck. I can go in and set both sides with the correct times and they will hold hold for awhile (roughly an hour or so). But in any case, after some amount of time the clocks get out of sync and then we have AD login issues on both OS's. I know there are quite a few of you guys out there running dual-deployment, so have you run into this issue at all? Thanks for any ideas! -- Jason Weber Technology Support Cluster Specialist Independent School District 196 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/39adc324/attachment.html From bstewart at brocku.ca Thu Jun 11 18:01:25 2009 From: bstewart at brocku.ca (Bruce Stewart) Date: Thu, 11 Jun 2009 21:01:25 -0400 Subject: [Casper] Can't SSH into 10.5 macs - Port 22 Connection Refused In-Reply-To: Message-ID: Gregory, did you ever get an answer to this? I had the same thing happen to me and remote login was on and the port responded to ping but it would not let a login happen. My solution was to just re-image the box and it works fine now. I was not running Nav 11 and the box misbehaving was using the same image as 45 other lab machines. I hope I do not run into this outside of a lab because that gets more complicated when dealing with a computer with a users data on it. Our lab machines do not store user data for students, but faculty and staff machines do. Let me know if you found a fix. Bruce ________________________________ Bruce Stewart Systems Support/Analyst Information Technology Services Brock University 500 Glenridge Ave., St. Catharines, Ontario Canada On 20/05/09 7:02 PM, "Gregory Lopez" wrote: I posted this problem a few months back and found a temporary solution which works but really hamstrings my package pushing capabilities. Hoping now to find a solution. The problem is that I cannot SSH into most (but not all) of my 10.5.6 macs on the floor. That includes localhost on my mac. All 10.5.6 macs have had NAV 11 installed. I?ve uninstalled NAV on some macs during troubleshooting but I am still not able to connect via SSH. The temporary workaround has been to repair disk permissions in Disk Utility and reboot. Afterward, I am able to SSH into the machine. However, I am denied the next day when I try to SSH into the mac. Here is a log of me trying to SSH into localhost on my mac: SEA-LOPEZG:~ lopezgreg$ ssh -vvv localhost OpenSSH_5.1p1, OpenSSL 0.9.7l 28 Sep 2006 debug1: Reading configuration data /etc/ssh_config debug2: ssh_connect: needpriv 0 debug1: Connecting to localhost [::1] port 22. debug1: connect to address ::1 port 22: Connection refused debug1: Connecting to localhost [fe80::1%lo0] port 22. debug1: connect to address fe80::1%lo0 port 22: Connection refused debug1: Connecting to localhost [127.0.0.1] port 22. debug1: connect to address 127.0.0.1 port 22: Connection refused ssh: connect to host localhost port 22: Connection refused Interestingly, there is one 10.5.6 mac running NAV 11 that I am able to SSH into. Any ideas as to why the connection is refusing on port 22? G Lo -- Gregory Lopez Sr. Mac/Network Analyst ________________________________ Confidentiality Notice: This e-mail, including any attachments, may contain confidential or privileged information. If you are not the intended recipient, please notify the sender by e-mail and immediately delete this message and its contents. Thank you. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/5dc56dc3/attachment.htm From bstewart at brocku.ca Thu Jun 11 18:28:01 2009 From: bstewart at brocku.ca (Bruce Stewart) Date: Thu, 11 Jun 2009 21:28:01 -0400 Subject: [Casper] Casper archives In-Reply-To: Message-ID: I have a similar problem. I often get no hits on a topic, that I know I have seen on past posts. I just went to the site and took a close look at the threads page. Check this out.... "Note:The archive search index was last rebuilt at Tuesday, 12 Jun 2007 02:44:19 PDT. Any postings after that will not be found by a search. Index rebuild is usally done once every 24 hours for this list. You can use a "View by date" link below to access more recent postings" Did they say 24 hours but meant 24 months? :) Perhaps htDig needs to be ran against the pages more frequently to index them? Would be helpful. On 01/06/09 1:57 PM, "Nesbitt, Sean M." wrote: The search function works for me, though I would expect more than 92 hits with a search query of ?Casper?. Sean On 5/30/09 2:00 PM, "casper-request at list.jamfsoftware.com" wrote: Send Casper mailing list submissions to casper at list.jamfsoftware.com To subscribe or unsubscribe via the World Wide Web, visit http://list.jamfsoftware.com/mailman/listinfo/casper or, via email, send a message with subject or body 'help' to casper-request at list.jamfsoftware.com You can reach the person managing the list at casper-owner at list.jamfsoftware.com When replying, please edit your Subject line so it is more specific than "Re: Contents of Casper digest..." Today's Topics: 1. casper archives? (Nicholas, Lauren) ---------------------------------------------------------------------- Message: 1 Date: Fri, 29 May 2009 16:48:12 -0400 From: "Nicholas, Lauren" Subject: [Casper] casper archives? To: Message-ID: Content-Type: text/plain; charset="us-ascii" The search engine on the casper archives site doesn't function for me. Anyone else? - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090529/bf42526e/attachment.htm ------------------------------ _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper End of Casper Digest, Vol 29, Issue 24 ************************************** Bruce ______________________ Bruce Stewart Information technology Services Brock University ________________________________ Confidentiality Notice: This e-mail, including any attachments, may contain confidential or privileged information. If you are not the intended recipient, please notify the sender by e-mail and immediately delete this message and its contents. Thank you. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090611/30a7d894/attachment.html From Dustin.Dorey at district196.org Fri Jun 12 06:34:43 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Fri, 12 Jun 2009 08:34:43 -0500 Subject: [Casper] Scripts repeatedly running post image Message-ID: Hello, I have a weird scenario for everyone. We imaged some 30 teacher machines about a week ago, all intel iMacs with the same config. 2 out of those are repeatedly running the scripts that are set in that config to run after reboot. Unfortunately I'm tied to my desk today and waiting for go ahead from the users to remote in and check out their console logs and such so I'm trying to figure out ahead of time what can be causing this. The best I've come up with so far is that Casper may cache scripts to be run after reboot locally like cached packages are stored in /Library/Application Support/JAMF/Waiting Room. But I'm not sure on that. Anyone else encounter anything like this before? Am I way off? I originally thought the scripts executed from the server, and never really dug into it. Luckily since it's the end of the year we could just re-image them again in a few days, but I'd kind of like to know what caused the issue for future reference. Thanks in advance for any help. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/61b92c1a/attachment.html From ERNSTCS at uwec.edu Fri Jun 12 06:37:37 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Fri, 12 Jun 2009 08:37:37 -0500 Subject: [Casper] Scripts repeatedly running post image In-Reply-To: Message-ID: Hi Dustin, The At Reboot scripts are cached locally with in the 'FirstRun' startupitem resource folder. If the FirstRun fails to get to the end at some point it won't be able to remove itself. The logs will be your guide here really. Craig E On 6/12/09 8:34 AM, "Dorey, Dustin" wrote: Hello, I have a weird scenario for everyone. We imaged some 30 teacher machines about a week ago, all intel iMacs with the same config. 2 out of those are repeatedly running the scripts that are set in that config to run after reboot. Unfortunately I'm tied to my desk today and waiting for go ahead from the users to remote in and check out their console logs and such so I'm trying to figure out ahead of time what can be causing this. The best I've come up with so far is that Casper may cache scripts to be run after reboot locally like cached packages are stored in /Library/Application Support/JAMF/Waiting Room. But I'm not sure on that. Anyone else encounter anything like this before? Am I way off? I originally thought the scripts executed from the server, and never really dug into it. Luckily since it's the end of the year we could just re-image them again in a few days, but I'd kind of like to know what caused the issue for future reference. Thanks in advance for any help. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/3bab5d30/attachment.htm From NATHANIEL.LINDLEY at spps.org Fri Jun 12 06:52:38 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Fri, 12 Jun 2009 08:52:38 -0500 Subject: [Casper] Imaging errors Message-ID: Does anyone else get Imaging Errors reported back by the JSS? I get quite a few and I can seem to determine why. It is sporadic. I happens at multiple sites, mostly when trying to image several (up to 10) computers at a time. The error is like this: Installing UTL-Stuffit_11.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. Installing UTL-WhatSize_4.2.1.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. Installing MM-iMovie HD.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. on and on and on. . . . Even though Office was installed much earlier in the process. And I know the Office2004 package is there and did work on others. Typically the package before the error is the one that failed, and then the packages after that don't deploy. So in this case Stuffit is the one that really failed, and the next packages don't install. I've tried a lot of things, different Server OS, new servers, clean installs, managed switches, unmanaged switches, checked permissions on the share, . . . . . Mostly seems to happen when imaging multiple machines from a single distribution point. Do you think the timing is off, too many at once?? Argh. I can't work on it today, but starting to look into the problem, again. Just curious if I was the only one getting this frequently. Nathaniel Lindley ++++++++++++++++++ Information Technology Saint Paul Public Schools Saint Paul, Minnesota nathaniel.lindley at spps.org phone: 651-248-6861 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/8cf98a22/attachment.html From NATHANIEL.LINDLEY at spps.org Fri Jun 12 07:01:28 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Fri, 12 Jun 2009 09:01:28 -0500 Subject: [Casper] Imaging errors In-Reply-To: References: Message-ID: I've used exclusively AFP on Apple servers. Tried OS 10.4.11, 10.5.4, 10.5.5, 10.5.6 and 10.5.7, Always get errors. sometimes that is. Usually, we just end up re-imaging the laptop. Perhaps I need to change an AFP setting? I've used both 100MB and 1GBit switches. From: "Ernst, Craig S." To: Nathaniel Lindley Date: 06/12/2009 08:55 AM Subject: Re: [Casper] Imaging errors I?ve seen this on rare occasion even with a policy running on a single system...it can?t find the package. I check and of course the package is fine. I?ve seen it a lot less since I went back to AFP on my new Xserves. Craig E On 6/12/09 8:52 AM, "Nathaniel Lindley" wrote: Does anyone else get Imaging Errors reported back by the JSS? I get quite a few and I can seem to determine why. It is sporadic. I happens at multiple sites, mostly when trying to image several (up to 10) computers at a time. The error is like this: Installing UTL-Stuffit_11.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. Installing UTL-WhatSize_4.2.1.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. Installing MM-iMovie HD.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. on and on and on. . . . Even though Office was installed much earlier in the process. And I know the Office2004 package is there and did work on others. Typically the package before the error is the one that failed, and then the packages after that don't deploy. So in this case Stuffit is the one that really failed, and the next packages don't install. I've tried a lot of things, different Server OS, new servers, clean installs, managed switches, unmanaged switches, checked permissions on the share, . . . . . Mostly seems to happen when imaging multiple machines from a single distribution point. Do you think the timing is off, too many at once?? Argh. I can't work on it today, but starting to look into the problem, again. Just curious if I was the only one getting this frequently. Nathaniel Lindley ++++++++++++++++++ Information Technology Saint Paul Public Schools Saint Paul, Minnesota nathaniel.lindley at spps.org phone: 651-248-6861 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/87579ec1/attachment.html From Ryan.Harter at uwsp.edu Fri Jun 12 07:23:00 2009 From: Ryan.Harter at uwsp.edu (Harter, Ryan) Date: Fri, 12 Jun 2009 09:23:00 -0500 Subject: [Casper] CS4 and Exit Code 7 (again) Message-ID: Hey All- I'm working on next year's lab load and set up some Adobe CS4 installers as per the KB article (modifying the xml filenames). I try to install just after image time and all of the installers fail with "Unable to complete the silent workflow (Exit Code 7)". Photoshop fails with an unknown error code 9999. I've made sure there is not residue or other adobe products installed. Any ideas? Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu From jstrauss at loyolahs.edu Fri Jun 12 07:40:40 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Fri, 12 Jun 2009 07:40:40 -0700 Subject: [Casper] Imaging errors In-Reply-To: References: Message-ID: I get them quite frequently, but nothing is ever wrong with the resulting images. I haven't taken the time to thoroughly check out why thy occur, but they're happening to me, too. ...sent from a mobile device. On Jun 12, 2009, at 7:03 AM, "NATHANIEL.LINDLEY at spps.org" > wrote: Does anyone else get Imaging Errors reported back by the JSS? I get quite a few and I can seem to determine why. It is sporadic. I happens at multiple sites, mostly when trying to image several (up to 10) computers at a time. The error is like this: Installing UTL-Stuffit_11.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. Installing UTL-WhatSize_4.2.1.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. Installing MM-iMovie HD.dmg... Error: The file PRO-MSOffice2004(h).dmg does not exist. on and on and on. . . . Even though Office was installed much earlier in the process. And I know the Office2004 package is there and did work on others. Typically the package before the error is the one that failed, and then the packages after that don't deploy. So in this case Stuffit is the one that really failed, and the next packages don't install. I've tried a lot of things, different Server OS, new servers, clean installs, managed switches, unmanaged switches, checked permissions on the share, . . . . . Mostly seems to happen when imaging multiple machines from a single distribution point. Do you think the timing is off, too many at once?? Argh. I can't work on it today, but starting to look into the problem, again. Just curious if I was the only one getting this frequently. Nathaniel Lindley ++++++++++++++++++ Information Technology Saint Paul Public Schools Saint Paul, Minnesota nathaniel.lindley at spps.org phone: 651-248-6861 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/c2245336/attachment.htm From rcorbin at mac.com Fri Jun 12 08:07:49 2009 From: rcorbin at mac.com (Roger Corbin) Date: Fri, 12 Jun 2009 11:07:49 -0400 Subject: [Casper] Packaging and Installing iLife 09 In-Reply-To: References: Message-ID: <0745B311-DAE9-4C34-8490-745CF3F1B522@mac.com> Just starting to look at iLife 09 installations. I think I have read here that a number of you have been successful with using the mpkg file right off the DVD for installing iLife 09. I have heard that you just need to remove the ' from the file name before uploading via Casper Admin making it iLife09.mpkg or whatever you wish. Is this the case ? Is anyone repacking it ? I haven't seen any diff files for it yet. In the past we have always packaged iLife ourselves. And sometimes even breaking it up to have iDVD separate. I'm not sure how much sense that makes anymore considering just about everything has a Superdrive these days. Roger Corbin Richmond SD38 From rcorbin at mac.com Fri Jun 12 08:14:08 2009 From: rcorbin at mac.com (Roger Corbin) Date: Fri, 12 Jun 2009 11:14:08 -0400 Subject: [Casper] 10.5.7 On Casper Server ? In-Reply-To: References: Message-ID: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> Have many of you moved their Casper Server up to 10.5.7 yet ? No problems ? All is well ? We still pretty much have all our OS X servers at 10.5.6 Roger Corbin From jstrauss at loyolahs.edu Fri Jun 12 08:38:06 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Fri, 12 Jun 2009 08:38:06 -0700 Subject: [Casper] 10.5.7 On Casper Server ? In-Reply-To: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> References: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> Message-ID: <4BA200E8-DA30-4695-AC89-5884E402FE1D@loyolahs.edu> I'm using a 10.5.7 server and I've noticed nothing out of the ordinary. :) ...sent from a mobile device. On Jun 12, 2009, at 8:14 AM, "Roger Corbin" wrote: > Have many of you moved their Casper Server up to 10.5.7 yet ? > > No problems ? All is well ? > > We still pretty much have all our OS X servers at 10.5.6 > > Roger Corbin > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From lopez at embl.de Fri Jun 12 08:57:01 2009 From: lopez at embl.de (Carmelo Lopez) Date: Fri, 12 Jun 2009 08:57:01 -0700 Subject: [Casper] 10.5.7 On Casper Server ? In-Reply-To: <4BA200E8-DA30-4695-AC89-5884E402FE1D@loyolahs.edu> References: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> <4BA200E8-DA30-4695-AC89-5884E402FE1D@loyolahs.edu> Message-ID: <754DE68A-B5AE-4D4C-91EF-32938A172DCB@embl.de> Same here, I moved as soon as 10.5.7 was release because I had some issues with Server Admin-->Netboot solved in this release and stable and running I am now going to test Casper 7 Cheers Carmelo Lopez On Jun 12, 2009, at 8:38 AM, Jeff Strauss wrote: > I'm using a 10.5.7 server and I've noticed nothing out of the > ordinary. :) > > ...sent from a mobile device. > > On Jun 12, 2009, at 8:14 AM, "Roger Corbin" wrote: > >> Have many of you moved their Casper Server up to 10.5.7 yet ? >> >> No problems ? All is well ? >> >> We still pretty much have all our OS X servers at 10.5.6 >> >> Roger Corbin >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/a8f391bf/attachment.htm From Ryan.Harter at uwsp.edu Fri Jun 12 09:09:54 2009 From: Ryan.Harter at uwsp.edu (Harter, Ryan) Date: Fri, 12 Jun 2009 11:09:54 -0500 Subject: [Casper] 10.5.7 On Casper Server ? In-Reply-To: <754DE68A-B5AE-4D4C-91EF-32938A172DCB@embl.de> References: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> <4BA200E8-DA30-4695-AC89-5884E402FE1D@loyolahs.edu> <754DE68A-B5AE-4D4C-91EF-32938A172DCB@embl.de> Message-ID: Same here. Actually bought two new servers and put 10.5.7 on them and then migrated the JSS to it. I must add to Carmelo's statement and point out that I've been waiting 3 years for that Netboot fix. Thanks Apple, finally. Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu On Jun 12, 2009, at 10:57 AM, Carmelo Lopez wrote: Same here, I moved as soon as 10.5.7 was release because I had some issues with Server Admin-->Netboot solved in this release and stable and running I am now going to test Casper 7 Cheers Carmelo Lopez On Jun 12, 2009, at 8:38 AM, Jeff Strauss wrote: I'm using a 10.5.7 server and I've noticed nothing out of the ordinary. :) ...sent from a mobile device. On Jun 12, 2009, at 8:14 AM, "Roger Corbin" > wrote: Have many of you moved their Casper Server up to 10.5.7 yet ? No problems ? All is well ? We still pretty much have all our OS X servers at 10.5.6 Roger Corbin _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From chad.brewer at bend.k12.or.us Fri Jun 12 09:20:28 2009 From: chad.brewer at bend.k12.or.us (Chad Brewer) Date: Fri, 12 Jun 2009 09:20:28 -0700 Subject: [Casper] Packaging and Installing iLife 09 In-Reply-To: <0745B311-DAE9-4C34-8490-745CF3F1B522@mac.com> References: <0745B311-DAE9-4C34-8490-745CF3F1B522@mac.com> Message-ID: It's been working fine for us this way. Just remember to force AFP if you use Casper Remote to do the install. Roger Corbin on June 12, 2009 at 8:07 AM -0700 wrote: >Just starting to look at iLife 09 installations. > >I think I have read here that a number of you have been successful >with using the mpkg >file right off the DVD for installing iLife 09. > >I have heard that you just need to remove the ' from the file name >before uploading via Casper Admin making > it iLife09.mpkg or whatever you wish. > >Is this the case ? > >Is anyone repacking it ? I haven't seen any diff files for it yet. > >In the past we have always packaged iLife ourselves. And sometimes >even breaking it up to have iDVD >separate. I'm not sure how much sense that makes anymore considering >just about everything has a >Superdrive these days. > >Roger Corbin >Richmond SD38 >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/759cbd79/attachment.htm From Ryan.Harter at uwsp.edu Fri Jun 12 09:25:48 2009 From: Ryan.Harter at uwsp.edu (Harter, Ryan) Date: Fri, 12 Jun 2009 11:25:48 -0500 Subject: [Casper] 10.5.7 On Casper Server ? In-Reply-To: References: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> <4BA200E8-DA30-4695-AC89-5884E402FE1D@loyolahs.edu> <754DE68A-B5AE-4D4C-91EF-32938A172DCB@embl.de> Message-ID: I've got a couple of questions so I'll reply to the list. "Addresses an issue that could cause the Netboot service to be shown as unavailable ("grayed out") in Server Admin." I took this as a Silver Bullet fix, which seems to be true. I haven't had the netboot unavailable issue where I used to have to restart the nfs and netboot service since this update. Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu On Jun 12, 2009, at 11:21 AM, Criss Myers wrote: What was the netboot fix? On 12 Jun 2009, at 17:09, "Harter, Ryan" > wrote: Same here. Actually bought two new servers and put 10.5.7 on them and then migrated the JSS to it. I must add to Carmelo's statement and point out that I've been waiting 3 years for that Netboot fix. Thanks Apple, finally. Ryan Harter UW - Stevens Point Workstation Developer 715.346.2716 Ryan.Harter at uwsp.edu On Jun 12, 2009, at 10:57 AM, Carmelo Lopez wrote: Same here, I moved as soon as 10.5.7 was release because I had some issues with Server Admin-->Netboot solved in this release and stable and running I am now going to test Casper 7 Cheers Carmelo Lopez On Jun 12, 2009, at 8:38 AM, Jeff Strauss wrote: I'm using a 10.5.7 server and I've noticed nothing out of the ordinary. :) ...sent from a mobile device. On Jun 12, 2009, at 8:14 AM, "Roger Corbin" http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From jeff.johnson at glendale.k12.wi.us Fri Jun 12 10:07:11 2009 From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson) Date: Fri, 12 Jun 2009 12:07:11 -0500 Subject: [Casper] 10.5.7 On Casper Server ? In-Reply-To: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> References: <2713596D-0ADB-4988-9057-C0CAAE3E9C4A@mac.com> Message-ID: Roger, I upgraded my Casper/JSS server from 10.5.6 to 10.5.7 1-2 weeks ago - works fine! Jeff Johnson Technology Coordinator Glendale-River Hills School District Roger Corbin on June 12, 2009 at 10:14 AM -0500 wrote: >Have many of you moved their Casper Server up to 10.5.7 yet ? > >No problems ? All is well ? > >We still pretty much have all our OS X servers at 10.5.6 > >Roger Corbin From jeff.johnson at glendale.k12.wi.us Fri Jun 12 10:09:21 2009 From: jeff.johnson at glendale.k12.wi.us (Jeff Johnson) Date: Fri, 12 Jun 2009 12:09:21 -0500 Subject: [Casper] Packaging and Installing iLife 09 In-Reply-To: <0745B311-DAE9-4C34-8490-745CF3F1B522@mac.com> References: <0745B311-DAE9-4C34-8490-745CF3F1B522@mac.com> Message-ID: Roger, I built an iLife 09 package using Composer and it worked fine. Been deploying on a few machines - no problems to report. Jeff Roger Corbin on June 12, 2009 at 10:07 AM -0500 wrote: >Just starting to look at iLife 09 installations. > >I think I have read here that a number of you have been successful >with using the mpkg >file right off the DVD for installing iLife 09. > >I have heard that you just need to remove the ' from the file name >before uploading via Casper Admin making > it iLife09.mpkg or whatever you wish. > >Is this the case ? > >Is anyone repacking it ? I haven't seen any diff files for it yet. > >In the past we have always packaged iLife ourselves. And sometimes >even breaking it up to have iDVD >separate. I'm not sure how much sense that makes anymore considering >just about everything has a >Superdrive these days. > >Roger Corbin >Richmond SD38 From john_wetter at hopkins.k12.mn.us Fri Jun 12 10:20:17 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Fri, 12 Jun 2009 12:20:17 -0500 Subject: [Casper] Packaging and Installing iLife 09 In-Reply-To: <0745B311-DAE9-4C34-8490-745CF3F1B522@mac.com> Message-ID: My experience is with iLife '08 as we haven't purchased '09 quite yet. But, in '08 we had an issue with creating our own packages in that the preflight for the mpkg did a hardware and OS ID so creating the package on intel with Leopard locked it to that platform. This time around I'm planning on using the mpkg's and figuring out how to read information into them for choices such as installing old iDVD templates and installing all GarageBand content. If someone has already done that and knows the locations, it would be helpful. Thanks, John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: Roger Corbin Date: Fri, 12 Jun 2009 10:07:49 -0500 To: Subject: [Casper] Packaging and Installing iLife 09 Just starting to look at iLife 09 installations. I think I have read here that a number of you have been successful with using the mpkg file right off the DVD for installing iLife 09. I have heard that you just need to remove the ' from the file name before uploading via Casper Admin making it iLife09.mpkg or whatever you wish. Is this the case ? Is anyone repacking it ? I haven't seen any diff files for it yet. In the past we have always packaged iLife ourselves. And sometimes even breaking it up to have iDVD separate. I'm not sure how much sense that makes anymore considering just about everything has a Superdrive these days. Roger Corbin Richmond SD38 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/18cf6e29/attachment.html From jstrauss at loyolahs.edu Fri Jun 12 10:36:06 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Fri, 12 Jun 2009 10:36:06 -0700 Subject: [Casper] Mpkgs Message-ID: You can just drag .mpkgs straight into Casper for installation too, right? Not just .pkgs? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/bc0917a5/attachment.htm From john_wetter at hopkins.k12.mn.us Fri Jun 12 10:39:42 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Fri, 12 Jun 2009 12:39:42 -0500 Subject: [Casper] Mpkgs In-Reply-To: Message-ID: Correct. You can use DMG, pkg, and mpkg. Thanks, John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: Jeff Strauss Date: Fri, 12 Jun 2009 12:36:06 -0500 To: Casper List Subject: [Casper] Mpkgs You can just drag .mpkgs straight into Casper for installation too, right? Not just .pkgs? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/b1b317b0/attachment.htm From jared.nichols at ll.mit.edu Fri Jun 12 10:52:44 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Fri, 12 Jun 2009 13:52:44 -0400 Subject: [Casper] Mpkgs In-Reply-To: Message-ID: Though, be careful to really check over those mpkgs. They'll usually be fine, but when they fail, they fail good On 6/12/09 13:39 , "John Wetter" wrote: Correct. You can use DMG, pkg, and mpkg. Thanks, John --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090612/105b7505/attachment.htm From pcummins at plc.wa.edu.au Fri Jun 12 13:15:20 2009 From: pcummins at plc.wa.edu.au (Philip Cummins) Date: Sat, 13 Jun 2009 04:15:20 +0800 Subject: [Casper] Packaging and Installing iLife 09 In-Reply-To: Message-ID: Hello, > This time around I'm planning on using the mpkg's and figuring out how to read information into them for choices such as installing old iDVD templates and installing all GarageBand content. If someone has already done that and knows the locations, it would be helpful. From bogus@does.not.exist.com Mon Jun 1 11:04:09 2009 From: bogus@does.not.exist.com () Date: Mon, 01 Jun 2009 18:04:09 -0000 Subject: No subject Message-ID: ur own mpkg that includes the options you want, pretty sure it was all in t= he .mpkg/Packages folder. In my case, since we have iLife '08 on all the Ma= cs I did a slipstream install that managed to cut about 2 GiB of iDVD & Gar= ageBand support files out of the update (which were mostly the same minus s= ome Polish localisation files). It should be possible to read the mpkg dist= file to figure out what is required to enable the installation the way you= want however. Philip From lpnicholas at moravian.edu Mon Jun 15 10:06:16 2009 From: lpnicholas at moravian.edu (Nicholas, Lauren) Date: Mon, 15 Jun 2009 13:06:16 -0400 Subject: [Casper] Desktop & Screensaver pref pane Message-ID: I have a strange problem- I recently created a new Macintosh HD.dmg image and now, all of the machines I image I have blank Desktop & Screensaver preference pane. (see image 1) If I control-click, it halfway comes back... but all the entries are blank. (see image 2) If I delete the ~/LIbrary/Preferences/com.apple.desktop and restart, it goes back to square one-blank. I've tried: -repairing permissions -checking permissions on the prefpane file in /System/Library/PreferencePanes (including package contents) I'm puzzled, because there are no problems on the machine I used for imaging. Also, this happens for ALL users-both local admin and otherwise. Any ideas?? - lauren - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/1be754c4/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: image1.png Type: image/png Size: 34872 bytes Desc: image1.png Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/1be754c4/attachment.png -------------- next part -------------- A non-text attachment was scrubbed... Name: image2.png Type: image/png Size: 56722 bytes Desc: image2.png Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/1be754c4/attachment-0001.png From swood at integer.com Mon Jun 15 10:19:18 2009 From: swood at integer.com (Steve Wood) Date: Mon, 15 Jun 2009 12:19:18 -0500 Subject: [Casper] Desktop & Screensaver pref pane In-Reply-To: References: Message-ID: <438f5a310906151019s26774122y73efe17ac1c778a9@mail.gmail.com> I have had this problem as well. I tracked it down to our installation of iWork '08. It turns out iWork '08 was replacing one of the private frameworks in /System/Library/PrivateFrameworks. Sorry, but I cannot remember for the life of me if it was the GraphicsAppSupport or iLifeMediaBrowser. The fix for me was to replace the framework with a known good copy from our iLife '08 installer. And now, being lazy, if I have to install iWork I re-install iLife just to fix that. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Mon, Jun 15, 2009 at 12:06 PM, Nicholas, Lauren wrote: > I have a strange problem- > > > > I recently created a new Macintosh HD.dmg image and now, all of the > machines I image I have blank Desktop & Screensaver preference pane. (see > image 1) > > > > If I control-click, it halfway comes back... but all the entries are blank. > (see image 2) > > > > If I delete the ~/LIbrary/Preferences/com.apple.desktop and restart, it > goes back to square one?blank. > > > > I?ve tried: > > -repairing permissions > > -checking permissions on the prefpane file in > /System/Library/PreferencePanes (including package contents) > > > > I?m puzzled, because there are no problems on the machine I used for > imaging. Also, this happens for ALL users?both local admin and otherwise. > > > > Any ideas?? > > - > > lauren > > > > ? > *LAUREN NICHOLAS* > User Support Analyst ? Hurd Campus > > Center for Information Technology ? CIT > > Moravian College > > adjunct prof | graphic design & music > ph. 610 861 1633 > lpnicholas at moravian.edu > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/3f125bf7/attachment.htm From jared.nichols at ll.mit.edu Mon Jun 15 10:11:51 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Mon, 15 Jun 2009 13:11:51 -0400 Subject: [Casper] JSS Setup Utility Message-ID: Anyone have the JSS Setup Utility basically freeze on them if they try and do anything other than restart a service? CPU goes to 100 and I can only force quit it. j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/13cd9c80/attachment.html From tlarki at kckps.org Mon Jun 15 11:28:34 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Mon, 15 Jun 2009 13:28:34 -0500 Subject: [Casper] JSS Setup Utility In-Reply-To: References: Message-ID: <4A364C82.7141.0039.0@kckps.org> Only when my database was huge and out of control. What is the max packet size set to on your MySQL DB? How much RAM you got on the rig that runs your JSS? >>> "Nichols, Jared" 06/15/09 12:11 PM >>> Anyone have the JSS Setup Utility basically freeze on them if they try and do anything other than restart a service? CPU goes to 100 and I can only force quit it. j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/40810d57/attachment.html From jstrauss at loyolahs.edu Mon Jun 15 14:51:19 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Mon, 15 Jun 2009 14:51:19 -0700 Subject: [Casper] Secure binding Message-ID: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/b1547727/attachment.html From jstrauss at loyolahs.edu Mon Jun 15 14:57:12 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Mon, 15 Jun 2009 14:57:12 -0700 Subject: [Casper] Secure binding In-Reply-To: Message-ID: Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090615/fff22911/attachment.htm From matt at pennmanor.net Tue Jun 16 05:33:02 2009 From: matt at pennmanor.net (Matthew Butch) Date: Tue, 16 Jun 2009 08:33:02 -0400 Subject: [Casper] Desktop & Screensaver pref pane In-Reply-To: <438f5a310906151019s26774122y73efe17ac1c778a9@mail.gmail.com> References: <438f5a310906151019s26774122y73efe17ac1c778a9@mail.gmail.com> Message-ID: <62556CF3-5367-4005-84E2-2D7CE54CCA4C@pennmanor.net> I believe its the iLifeMediaBrowser. If you look in the Console when you open that pane in System Preferences, it will throw an error on the framework. -Matt On Jun 15, 2009, at 1:19 PM, Steve Wood wrote: > I have had this problem as well. I tracked it down to our > installation of iWork '08. It turns out iWork '08 was replacing one > of the private frameworks in /System/Library/PrivateFrameworks. > Sorry, but I cannot remember for the life of me if it was the > GraphicsAppSupport or iLifeMediaBrowser. > > The fix for me was to replace the framework with a known good copy > from our iLife '08 installer. > > And now, being lazy, if I have to install iWork I re-install iLife > just to fix that. > > Steve Wood > Director of IT > swood at integer.com > > The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 > T 214.758.6813 | F 214.758.6901 | C 940.312.2475 > > > On Mon, Jun 15, 2009 at 12:06 PM, Nicholas, Lauren > wrote: > I have a strange problem- > > > I recently created a new Macintosh HD.dmg image and now, all of the > machines I image I have blank Desktop & Screensaver preference pane. > (see image 1) > > > If I control-click, it halfway comes back... but all the entries are > blank. (see image 2) > > > If I delete the ~/LIbrary/Preferences/com.apple.desktop and restart, > it goes back to square one?blank. > > > I?ve tried: > > -repairing permissions > > -checking permissions on the prefpane file in /System/Library/ > PreferencePanes (including package contents) > > > I?m puzzled, because there are no problems on the machine I used for > imaging. Also, this happens for ALL users?both local admin and > otherwise. > > > Any ideas?? > > - > > lauren > > > ? > LAUREN NICHOLAS > User Support Analyst ? Hurd Campus > > Center for Information Technology ? CIT > > Moravian College > > adjunct prof | graphic design & music > ph. 610 861 1633 > lpnicholas at moravian.edu > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Matthew Butch Technology Support Analyst Penn Manor School District 717-872-9500 x 2385 http://www.pennmanor.net Apple Certified Macintosh Technician Apple Certified Help Desk Specialist 10.4 Apple Certified Support Professional 10.5 Apple Certified Technical Coordinator 10.4 & 10.5 Apple Certified Systems Administrator 10.4 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/401f48e3/attachment.html From tlarki at kckps.org Tue Jun 16 06:19:54 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Jun 2009 08:19:54 -0500 Subject: [Casper] Secure binding In-Reply-To: References: Message-ID: <4A3755AA.7141.0039.0@kckps.org> Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/15/09 4:57 PM >>> Little more detail: ?Unexpected error while attempting to bind. Operation cancelled.? Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" wrote: OK, having the same problem I?ve been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn?t show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/dd216b96/attachment.html From jstrauss at loyolahs.edu Tue Jun 16 06:28:48 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 06:28:48 -0700 Subject: [Casper] Secure binding In-Reply-To: <4A3755AA.7141.0039.0@kckps.org> References: <4A3755AA.7141.0039.0@kckps.org> Message-ID: <00EC0A1F-DE32-48BA-8944-ECBA8E5DC8CE@loyolahs.edu> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" > wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss > 06/15/09 4:57 PM >>> Little more detail: ?Unexpected error while attempting to bind. Operation cancelled.? Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I?ve been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn?t show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/58dc4e6b/attachment.htm From lpnicholas at moravian.edu Tue Jun 16 06:50:13 2009 From: lpnicholas at moravian.edu (Nicholas, Lauren) Date: Tue, 16 Jun 2009 09:50:13 -0400 Subject: [Casper] Desktop & Screensaver pref pane References: <438f5a310906151019s26774122y73efe17ac1c778a9@mail.gmail.com> <62556CF3-5367-4005-84E2-2D7CE54CCA4C@pennmanor.net> Message-ID: yes, it most certainly was that. Everyone should make a note of this because you wouldn't think the graphics would be affected. thanks - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Matthew Butch Sent: Tuesday, June 16, 2009 8:33 AM To: Casper List Subject: Re: [Casper] Desktop & Screensaver pref pane I believe its the iLifeMediaBrowser. If you look in the Console when you open that pane in System Preferences, it will throw an error on the framework. -Matt On Jun 15, 2009, at 1:19 PM, Steve Wood wrote: I have had this problem as well. I tracked it down to our installation of iWork '08. It turns out iWork '08 was replacing one of the private frameworks in /System/Library/PrivateFrameworks. Sorry, but I cannot remember for the life of me if it was the GraphicsAppSupport or iLifeMediaBrowser. The fix for me was to replace the framework with a known good copy from our iLife '08 installer. And now, being lazy, if I have to install iWork I re-install iLife just to fix that. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Mon, Jun 15, 2009 at 12:06 PM, Nicholas, Lauren wrote: I have a strange problem- I recently created a new Macintosh HD.dmg image and now, all of the machines I image I have blank Desktop & Screensaver preference pane. (see image 1) If I control-click, it halfway comes back... but all the entries are blank. (see image 2) If I delete the ~/LIbrary/Preferences/com.apple.desktop and restart, it goes back to square one-blank. I've tried: -repairing permissions -checking permissions on the prefpane file in /System/Library/PreferencePanes (including package contents) I'm puzzled, because there are no problems on the machine I used for imaging. Also, this happens for ALL users-both local admin and otherwise. Any ideas?? - lauren - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- Matthew Butch Technology Support Analyst Penn Manor School District 717-872-9500 x 2385 http://www.pennmanor.net Apple Certified Macintosh Technician Apple Certified Help Desk Specialist 10.4 Apple Certified Support Professional 10.5 Apple Certified Technical Coordinator 10.4 & 10.5 Apple Certified Systems Administrator 10.4 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/77d4eaf1/attachment.htm From tlarki at kckps.org Tue Jun 16 07:08:28 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Jun 2009 09:08:28 -0500 Subject: [Casper] Secure binding In-Reply-To: <00EC0A1F-DE32-48BA-8944-ECBA8E5DC8CE@loyolahs.edu> References: <4A3755AA.7141.0039.0@kckps.org> <00EC0A1F-DE32-48BA-8944-ECBA8E5DC8CE@loyolahs.edu> Message-ID: <4A37610C.7141.0039.0@kckps.org> Are you binding by IP or by FQDN? >>> Jeff Strauss 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/15/09 4:57 PM >>> Little more detail: ?Unexpected error while attempting to bind. Operation cancelled.? Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" wrote: OK, having the same problem I?ve been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn?t show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/7fb8e4b6/attachment.htm From jstrauss at loyolahs.edu Tue Jun 16 07:40:21 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 07:40:21 -0700 Subject: [Casper] Secure binding In-Reply-To: <4A37610C.7141.0039.0@kckps.org> References: <4A3755AA.7141.0039.0@kckps.org> <00EC0A1F-DE32-48BA-8944-ECBA8E5DC8CE@loyolahs.edu> <4A37610C.7141.0039.0@kckps.org> Message-ID: <29523906-4409-4F4C-A8C3-B20D6A0ED641@loyolahs.edu> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: ?Unexpected error while attempting to bind. Operation cancelled.? Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I?ve been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn?t show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/9397fc95/attachment.html From swood at integer.com Tue Jun 16 07:45:49 2009 From: swood at integer.com (Steve Wood) Date: Tue, 16 Jun 2009 09:45:49 -0500 Subject: [Casper] Secure binding In-Reply-To: <29523906-4409-4F4C-A8C3-B20D6A0ED641@loyolahs.edu> References: <4A3755AA.7141.0039.0@kckps.org> <00EC0A1F-DE32-48BA-8944-ECBA8E5DC8CE@loyolahs.edu> <4A37610C.7141.0039.0@kckps.org> <29523906-4409-4F4C-A8C3-B20D6A0ED641@loyolahs.edu> Message-ID: <438f5a310906160745p35a9e770t61da5c5ceb786d64@mail.gmail.com> Have you tried putting Directory Service in debug mode to see what the error is you are receiving? http://krypted.com/mac-os-x/mac-os-x-directory-services-debug-log/ That link will show you how to do it and where the log is. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Tue, Jun 16, 2009 at 9:40 AM, Jeff Strauss wrote: > I tried both but neither worked. > > ...sent from a mobile device. > > On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" wrote: > > Are you binding by IP or by FQDN? > > >>> Jeff Strauss 06/16/09 8:28 AM >>> > > I can't bind by hand. I get that unexpected error message. This is after I > demoted my ODM to standalone and promoted it back to ODM. > > ...sent from a mobile device. > > > On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" < > tlarki at kckps.org> wrote: > > > Can you bind by hand? The script would require the diradmin account > credential, the local computer name and have to run as root for an > authenticated bind to work for a computer into WGM. > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > > >>> Jeff Strauss < jstrauss at loyolahs.edu> 06/15/09 > 4:57 PM >>> > > Little more detail: > > ?Unexpected error while attempting to bind. Operation cancelled.? Anyone > seen/resolved this? > > > On 6/15/09 2:51 PM, "Jeff Strauss" < > jstrauss at loyolahs.edu> wrote: > > OK, having the same problem I?ve been having for a little while. I > cannot, under any circumstances, get computers to secure bind to my OD > master. I just wiped out my OD database, and I just reimaged a computer with > the secure bind options in the script from the Resource Kit, and the > computer account still doesn?t show up in WGM. Any suggestions? > * > Jeffrey A. Strauss > *Department of Educational Technology > *Systems Administrator > *Loyola High School of Los Angeles > 1901 Venice Blvd. > Los Angeles, Ca 90006 > (213) 381-5121 x265 > > ? Apple Certified Support Professional > ? Apple Certified Technical Coordinator > > Please consider the environment before printing this e-mail. > > > > * > Jeffrey A. Strauss > *Department of Educational Technology > *Systems Administrator > *Loyola High School of Los Angeles > 1901 Venice Blvd. > Los Angeles, Ca 90006 > (213) 381-5121 x265 > > ? Apple Certified Support Professional > ? Apple Certified Technical Coordinator > > Please consider the environment before printing this e-mail. > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/c4cc8a0d/attachment.htm From tlarki at kckps.org Tue Jun 16 07:48:15 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Jun 2009 09:48:15 -0500 Subject: [Casper] Secure binding In-Reply-To: <29523906-4409-4F4C-A8C3-B20D6A0ED641@loyolahs.edu> References: <4A3755AA.7141.0039.0@kckps.org> <00EC0A1F-DE32-48BA-8944-ECBA8E5DC8CE@loyolahs.edu> <4A37610C.7141.0039.0@kckps.org> <29523906-4409-4F4C-A8C3-B20D6A0ED641@loyolahs.edu> Message-ID: <4A376A5F.7141.0039.0@kckps.org> can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: ?Unexpected error while attempting to bind. Operation cancelled.? Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I?ve been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn?t show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. From jstrauss at loyolahs.edu Tue Jun 16 08:29:09 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 08:29:09 -0700 Subject: [Casper] Secure binding In-Reply-To: <4A376A5F.7141.0039.0@kckps.org> Message-ID: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/04cf616e/attachment.html From jstrauss at loyolahs.edu Tue Jun 16 08:48:44 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 08:48:44 -0700 Subject: [Casper] Secure binding In-Reply-To: Message-ID: New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/516e7721/attachment.html From tlarki at kckps.org Tue Jun 16 08:51:54 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Jun 2009 10:51:54 -0500 Subject: [Casper] Secure binding In-Reply-To: References: Message-ID: <4A37794A.7141.0039.0@kckps.org> are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. From jstrauss at loyolahs.edu Tue Jun 16 08:55:57 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 08:55:57 -0700 Subject: [Casper] Secure binding In-Reply-To: <4A37794A.7141.0039.0@kckps.org> Message-ID: I'm using the diradmin account, but I changed the diradmin username to something else at setup. On 6/16/09 8:51 AM, "Thomas Larkin" wrote: are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/e603133d/attachment.htm From tlarki at kckps.org Tue Jun 16 09:01:48 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Jun 2009 11:01:48 -0500 Subject: [Casper] Secure binding In-Reply-To: References: <4A37794A.7141.0039.0@kckps.org> Message-ID: <4A377B9C.7141.0039.0@kckps.org> I will bet you that may be your problem. Try changing it back to the diradmin account and see what happens. I have no idea why, but when i was setting up the directory last year I didn't want people using the diradmin account so I never had to change the password and just promoted their mobile accounts to directory administrators. Well, I would promote one co-workers account and it would never work, so I ended up just letting the few people that need access to WGM have the diradmin credentials. I stopped trying after about 3 weeks of trying to get it to work, Apple had no answer for me. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:55 AM >>> I'm using the diradmin account, but I changed the diradmin username to something else at setup. On 6/16/09 8:51 AM, "Thomas Larkin" wrote: are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. From cmyers at uclan.ac.uk Tue Jun 16 08:59:35 2009 From: cmyers at uclan.ac.uk (Criss Myers) Date: Tue, 16 Jun 2009 16:59:35 +0100 Subject: [Casper] Secure binding In-Reply-To: References: Message-ID: Oh I've seen and had something like this a year or so ago, Damn let me remember, hmmmm what's ur ssl selected? Can't quiet remember but for secure it's to do with ur security settings on the of master and the settings on the client, I'm at home so I can't look for u, but I'f my memory serves me it to do with it security settings Have a look at the options and Try a few and let me know if u can help more Criss On 16 Jun 2009, at 16:29, Jeff Strauss wrote: > 1) Entered the required data into the Casper bind to OD script. The > computer bound, but not securely. > 2) Attempted to bind manually the following way: > - opened Directory Utility > - clicked Services > - double-clicked LDAPv3 > - highlighted the configuration entry and clicked Edit > - clicked Bind > - entered a computer ID, directory admin username and directory > admin password, then clicked OK > - received error > 3) Clicked OK on the error dialogue to close it, then clicked the > Security tab > - selected ?Use authentication when connecting? and entered > the distinguished name (I think that?s the directory admin username? > ) and password > - clicked Bind, and proceeded from step two, bullet six > - clicked OK, and got the error again > > I tried Steve?s recommendation of putting DirectoryService into debu > g mode, and this is the resulting log: > > Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc > callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: > 0, Duration: 32.10 usec > Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory > Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, > Duration: 1.39 usec > Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory > Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: > 0, Duration: 110.90 usec > Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, > has 4 open references. > Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory > Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, > Duration: 13.06 usec > Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, > API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 > usec > Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory > Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : > Result: 0, Duration: 106260.11 usec > Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, > has 3 open references. > Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc > callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: > 0, Duration: 58.25 usec > Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory > Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, > Duration: 2.07 usec > > Thanks for everyone?s help on this, btw. > > > On 6/16/09 7:48 AM, "Thomas Larkin" wrote: > > can you give an example of what you are trying? Also, is there > anything > on your network that would stop a bind? I forget what port open > directory uses, let me look it up... > > Directory services uses port 625 I guess, here is the kbase. Maybe > something isn't allowing the traffic? > > This is a freshly installed server? You may want to download the > combo > updater and rerun it. > > http://support.apple.com/kb/TS1629 > > >>> Jeff Strauss 06/16/09 9:40 AM >>> > I tried both but neither worked. > > ...sent from a mobile device. > > On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > > wrote: > > > Are you binding by IP or by FQDN? > > >>> Jeff Strauss > > 06/16/09 8:28 AM >>> > > I can't bind by hand. I get that unexpected error message. This is > after I demoted my ODM to standalone and promoted it back to ODM. > > ...sent from a mobile device. > > On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" > <tlarki at kckps.org> > wrote: > > > > Can you bind by hand? The script would require the diradmin account > credential, the local computer name and have to run as root for an > authenticated bind to work for a computer into WGM. > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > > >>> Jeff Strauss > <jstrauss at loyolahs.edu >> > 06/15/09 4:57 PM >>> > > Little more detail: > > ?Unexpected error while attempting to bind. Operation cancelled > .? > Anyone seen/resolved this? > > > On 6/15/09 2:51 PM, "Jeff Strauss" > <jstrauss at loyolahs.edu > > > wrote: > > > OK, having the same problem I?ve been having for a little while. I > cannot, under any circumstances, get computers to secure bind to my OD > master. I just wiped out my OD database, and I just reimaged a > computer > with the secure bind options in the script from the Resource Kit, and > the computer account still doesn?t show up in WGM. Any suggestions? > > Jeffrey A. Strauss > Department of Educational Technology > Systems Administrator > Loyola High School of Los Angeles > 1901 Venice Blvd. > Los Angeles, Ca 90006 > (213) 381-5121 x265 > > ? Apple Certified Support Professional > ? Apple Certified Technical Coordinator > > Please consider the environment before printing this e-mail. > > > > > Jeffrey A. Strauss > Department of Educational Technology > Systems Administrator > Loyola High School of Los Angeles > 1901 Venice Blvd. > Los Angeles, Ca 90006 > (213) 381-5121 x265 > > ? Apple Certified Support Professional > ? Apple Certified Technical Coordinator > > Please consider the environment before printing this e-mail. > > > > > > Jeffrey A. Strauss > Department of Educational Technology > Systems Administrator > Loyola High School of Los Angeles > 1901 Venice Blvd. > Los Angeles, Ca 90006 > (213) 381-5121 x265 > > ? Apple Certified Support Professional > ? Apple Certified Technical Coordinator > > Please consider the environment before printing this e-mail. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/d0656de5/attachment.html From jstrauss at loyolahs.edu Tue Jun 16 09:15:29 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 09:15:29 -0700 Subject: [Casper] Secure binding In-Reply-To: Message-ID: That's weird, because when I went through Apple training a few months ago we securely bound machines with minimal prep... I have the book right next to me actually, and nothing out of the ordinary has been changed on either the client or the server, but I'll look through anyway. On 6/16/09 8:59 AM, "Criss Myers" wrote: Oh I've seen and had something like this a year or so ago, Damn let me remember, hmmmm what's ur ssl selected? Can't quiet remember but for secure it's to do with ur security settings on the of master and the settings on the client, I'm at home so I can't look for u, but I'f my memory serves me it to do with it security settings Have a look at the options and Try a few and let me know if u can help more Criss On 16 Jun 2009, at 16:29, Jeff Strauss wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" > wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss > 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" @kckps.org>> wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss @loyolahs.edu>> 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <">mailto:tlarki at kckps.org>tlarki at kckps.org > wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 mailto:tlarki at kckps.org>tlarki at kckps.org > blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <">mailto:jstrauss at loyolahs.edu>jstrauss at loyolahs.edu > 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <<jstrauss at loyolahs.edu> @loyolahs.edu>jstrauss at loyolahs.edu @loyolahs.edu>> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/b41c2cd1/attachment.htm From jstrauss at loyolahs.edu Tue Jun 16 09:19:08 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 09:19:08 -0700 Subject: [Casper] Secure binding In-Reply-To: <4A377B9C.7141.0039.0@kckps.org> Message-ID: Whaddaya know. Demoted ODM back to Standalone, re-promoted, used the default diradmin account name, and the client binds just fine. That. Is. Really. Annoying. Thanks for your help, Tom. Thanks everyone! - Jeff On 6/16/09 9:01 AM, "Thomas Larkin" wrote: I will bet you that may be your problem. Try changing it back to the diradmin account and see what happens. I have no idea why, but when i was setting up the directory last year I didn't want people using the diradmin account so I never had to change the password and just promoted their mobile accounts to directory administrators. Well, I would promote one co-workers account and it would never work, so I ended up just letting the few people that need access to WGM have the diradmin credentials. I stopped trying after about 3 weeks of trying to get it to work, Apple had no answer for me. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:55 AM >>> I'm using the diradmin account, but I changed the diradmin username to something else at setup. On 6/16/09 8:51 AM, "Thomas Larkin" wrote: are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/9948caa3/attachment.html From tlarki at kckps.org Tue Jun 16 09:26:07 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Jun 2009 11:26:07 -0500 Subject: [Casper] Secure binding In-Reply-To: References: <4A377B9C.7141.0039.0@kckps.org> Message-ID: <4A37814E.7141.0039.0@kckps.org> Yup, file a bug report and complain with Apple. That is what I did when I found out it wouldn't work for me either. They need to overhaul their tiered administration in my humble opinion. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 11:19 AM >>> Whaddaya know. Demoted ODM back to Standalone, re-promoted, used the default diradmin account name, and the client binds just fine. That. Is. Really. Annoying. Thanks for your help, Tom. Thanks everyone! - Jeff On 6/16/09 9:01 AM, "Thomas Larkin" wrote: I will bet you that may be your problem. Try changing it back to the diradmin account and see what happens. I have no idea why, but when i was setting up the directory last year I didn't want people using the diradmin account so I never had to change the password and just promoted their mobile accounts to directory administrators. Well, I would promote one co-workers account and it would never work, so I ended up just letting the few people that need access to WGM have the diradmin credentials. I stopped trying after about 3 weeks of trying to get it to work, Apple had no answer for me. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:55 AM >>> I'm using the diradmin account, but I changed the diradmin username to something else at setup. On 6/16/09 8:51 AM, "Thomas Larkin" wrote: are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. From jstrauss at loyolahs.edu Tue Jun 16 10:20:11 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 10:20:11 -0700 Subject: [Casper] Secure binding In-Reply-To: <4A37814E.7141.0039.0@kckps.org> Message-ID: If I don't want to hardcode the values of my server, diradmin username and password into the bindtoOD script in the Resource Kit, where do I put them? I've never entered values into any Casper app before... On 6/16/09 9:26 AM, "Thomas Larkin" wrote: Yup, file a bug report and complain with Apple. That is what I did when I found out it wouldn't work for me either. They need to overhaul their tiered administration in my humble opinion. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 11:19 AM >>> Whaddaya know. Demoted ODM back to Standalone, re-promoted, used the default diradmin account name, and the client binds just fine. That. Is. Really. Annoying. Thanks for your help, Tom. Thanks everyone! - Jeff On 6/16/09 9:01 AM, "Thomas Larkin" wrote: I will bet you that may be your problem. Try changing it back to the diradmin account and see what happens. I have no idea why, but when i was setting up the directory last year I didn't want people using the diradmin account so I never had to change the password and just promoted their mobile accounts to directory administrators. Well, I would promote one co-workers account and it would never work, so I ended up just letting the few people that need access to WGM have the diradmin credentials. I stopped trying after about 3 weeks of trying to get it to work, Apple had no answer for me. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:55 AM >>> I'm using the diradmin account, but I changed the diradmin username to something else at setup. On 6/16/09 8:51 AM, "Thomas Larkin" wrote: are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/4352928e/attachment.htm From tlarki at kckps.org Tue Jun 16 10:45:52 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 16 Jun 2009 12:45:52 -0500 Subject: [Casper] Secure binding In-Reply-To: References: <4A37814E.7141.0039.0@kckps.org> Message-ID: <4A379400.7141.0039.0@kckps.org> I don't think there is a way around it. However, I am watching the webcast right now of JAMF's Casper version 7. There is a lot of binding tools now built into the JSS you can configure in the JSS GUI and then apply via policy. The password has to be stored somewhere to authenticate. If you run it over casper it should be ran over ssh, and then you can always wipe all logs if you want to be paranoid after it runs. I am not sure if you can have the script pull the password off of a remote location and I am not sure that would be any more secure. I say hard code and and let casper run it over ssh. That way the script stays on your server share with ACLs and such protecting it. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 12:20 PM >>> If I don't want to hardcode the values of my server, diradmin username and password into the bindtoOD script in the Resource Kit, where do I put them? I've never entered values into any Casper app before... On 6/16/09 9:26 AM, "Thomas Larkin" wrote: Yup, file a bug report and complain with Apple. That is what I did when I found out it wouldn't work for me either. They need to overhaul their tiered administration in my humble opinion. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 11:19 AM >>> Whaddaya know. Demoted ODM back to Standalone, re-promoted, used the default diradmin account name, and the client binds just fine. That. Is. Really. Annoying. Thanks for your help, Tom. Thanks everyone! - Jeff On 6/16/09 9:01 AM, "Thomas Larkin" wrote: I will bet you that may be your problem. Try changing it back to the diradmin account and see what happens. I have no idea why, but when i was setting up the directory last year I didn't want people using the diradmin account so I never had to change the password and just promoted their mobile accounts to directory administrators. Well, I would promote one co-workers account and it would never work, so I ended up just letting the few people that need access to WGM have the diradmin credentials. I stopped trying after about 3 weeks of trying to get it to work, Apple had no answer for me. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:55 AM >>> I'm using the diradmin account, but I changed the diradmin username to something else at setup. On 6/16/09 8:51 AM, "Thomas Larkin" wrote: are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. From jstrauss at loyolahs.edu Tue Jun 16 10:49:47 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 10:49:47 -0700 Subject: [Casper] Secure binding In-Reply-To: <4A379400.7141.0039.0@kckps.org> Message-ID: I just ask because now I can bind securely, but it still won't work via the script at image time. On 6/16/09 10:45 AM, "Thomas Larkin" wrote: I don't think there is a way around it. However, I am watching the webcast right now of JAMF's Casper version 7. There is a lot of binding tools now built into the JSS you can configure in the JSS GUI and then apply via policy. The password has to be stored somewhere to authenticate. If you run it over casper it should be ran over ssh, and then you can always wipe all logs if you want to be paranoid after it runs. I am not sure if you can have the script pull the password off of a remote location and I am not sure that would be any more secure. I say hard code and and let casper run it over ssh. That way the script stays on your server share with ACLs and such protecting it. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 12:20 PM >>> If I don't want to hardcode the values of my server, diradmin username and password into the bindtoOD script in the Resource Kit, where do I put them? I've never entered values into any Casper app before... On 6/16/09 9:26 AM, "Thomas Larkin" wrote: Yup, file a bug report and complain with Apple. That is what I did when I found out it wouldn't work for me either. They need to overhaul their tiered administration in my humble opinion. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 11:19 AM >>> Whaddaya know. Demoted ODM back to Standalone, re-promoted, used the default diradmin account name, and the client binds just fine. That. Is. Really. Annoying. Thanks for your help, Tom. Thanks everyone! - Jeff On 6/16/09 9:01 AM, "Thomas Larkin" wrote: I will bet you that may be your problem. Try changing it back to the diradmin account and see what happens. I have no idea why, but when i was setting up the directory last year I didn't want people using the diradmin account so I never had to change the password and just promoted their mobile accounts to directory administrators. Well, I would promote one co-workers account and it would never work, so I ended up just letting the few people that need access to WGM have the diradmin credentials. I stopped trying after about 3 weeks of trying to get it to work, Apple had no answer for me. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:55 AM >>> I'm using the diradmin account, but I changed the diradmin username to something else at setup. On 6/16/09 8:51 AM, "Thomas Larkin" wrote: are you using the diradmin account or an account you promoted to a directory administrator? I only ask this because I had lots of problems with my account I promoted to directory administrator and went back to using the diradmin account. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/16/09 10:48 AM >>> New issue: I manually deleted the bind entry and recreated it in Directory Utiilty by clicking New, entering the FQDN of the server, keeping the default options checked (Use for authentication and Use for contacts) and clicking Continue. I get a drop-down that says "Authenticated directory binding is optional. Enter information to bind." I enter the directory admin username and password, exactly as they are in the Casper script and exactly as they are to actually log into WGM, and I receive the following error: "Invalid credentials supplied. The credentials you supplied were not valid, please try again." But they are valid! On 6/16/09 8:29 AM, "Jeff Strauss" wrote: 1) Entered the required data into the Casper bind to OD script. The computer bound, but not securely. 2) Attempted to bind manually the following way: - opened Directory Utility - clicked Services - double-clicked LDAPv3 - highlighted the configuration entry and clicked Edit - clicked Bind - entered a computer ID, directory admin username and directory admin password, then clicked OK - received error 3) Clicked OK on the error dialogue to close it, then clicked the Security tab - selected "Use authentication when connecting" and entered the distinguished name (I think that's the directory admin username?) and password - clicked Bind, and proceeded from step two, bullet six - clicked OK, and got the error again I tried Steve's recommendation of putting DirectoryService into debug mode, and this is the resulting log: Jun 16 08:24:30 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 32.10 usec Jun 16 08:24:30 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 1.39 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 110.90 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 4 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsOpenDirNode(), LDAPv3 Used : Result: 0, Duration: 13.06 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Internal Dispatch, API: dsVerifyDirRefNum(), Server Used : Result: 0, Duration: 41.92 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsDoPlugInCustomCall(), LDAPv3 Used : Result: 0, Duration: 106260.11 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client PID: 2710, has 3 open references. Jun 16 08:24:33 BaseTest DirectoryService[532]: Ref table dealloc callback, API Call: dsCloseDirNode(), PlugIn Used: LDAPv3, Result: 0, Duration: 58.25 usec Jun 16 08:24:33 BaseTest DirectoryService[532]: Client: Directory Utilit, PID: 2710, API: dsCloseDirNode(), LDAPv3 Used : Result: 0, Duration: 2.07 usec Thanks for everyone's help on this, btw. On 6/16/09 7:48 AM, "Thomas Larkin" wrote: can you give an example of what you are trying? Also, is there anything on your network that would stop a bind? I forget what port open directory uses, let me look it up... Directory services uses port 625 I guess, here is the kbase. Maybe something isn't allowing the traffic? This is a freshly installed server? You may want to download the combo updater and rerun it. http://support.apple.com/kb/TS1629 >>> Jeff Strauss 06/16/09 9:40 AM >>> I tried both but neither worked. ...sent from a mobile device. On Jun 16, 2009, at 7:10 AM, "Thomas Larkin" > wrote: Are you binding by IP or by FQDN? >>> Jeff Strauss > 06/16/09 8:28 AM >>> I can't bind by hand. I get that unexpected error message. This is after I demoted my ODM to standalone and promoted it back to ODM. ...sent from a mobile device. On Jun 16, 2009, at 6:21 AM, "Thomas Larkin" <tlarki at kckps.org> wrote: Can you bind by hand? The script would require the diradmin account credential, the local computer name and have to run as root for an authenticated bind to work for a computer into WGM. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss <jstrauss at loyolahs.edu> 06/15/09 4:57 PM >>> Little more detail: "Unexpected error while attempting to bind. Operation cancelled." Anyone seen/resolved this? On 6/15/09 2:51 PM, "Jeff Strauss" <jstrauss at loyolahs.edu> wrote: OK, having the same problem I've been having for a little while. I cannot, under any circumstances, get computers to secure bind to my OD master. I just wiped out my OD database, and I just reimaged a computer with the secure bind options in the script from the Resource Kit, and the computer account still doesn't show up in WGM. Any suggestions? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/af3008fd/attachment-0001.html From jstrauss at loyolahs.edu Tue Jun 16 11:51:53 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 16 Jun 2009 11:51:53 -0700 Subject: [Casper] Secure binding Message-ID: Figured it out: * the OD bind script doesn't actually have the -f flag set to securely bind * my password has a $ in it, so I switched the "" surrounding it in the script to '' * the local administrator username and password are not set in the script and they're (apparently) required so I set them * it was and always has been set to run at reboot * the directory admin username (apparently) must be "diradmin" I found the source code to dsconfigldap and searched for the error I was receiving ("Unable to obtain auth rights to update DirectoryService LDAP configuration") when running the script locally to determine that the local admin username and password are necessary. http://src.gnu-darwin.org/DarwinSourceArchive/expanded/DSTools/DSTools-60.1/dsconfigldap/main.cpp. OK, that's enough mail from me for one day. Thanks to everyone for their help! - Jeff On 6/16/09 10:53 AM, "Thomas Larkin" wrote: are you having it run at first boot or run after imaging? I think that may play a part in it. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/7f81749f/attachment.htm From Rich.Dagel at landor.com Tue Jun 16 15:39:23 2009 From: Rich.Dagel at landor.com (Dagel, Rich) Date: Tue, 16 Jun 2009 15:39:23 -0700 Subject: [Casper] Desktop & Screensaver pref pane In-Reply-To: Message-ID: Anyone find a work around for this issue? Rich Dagel Senior Technology Specialist Landor Associates 1001 Front Street San Francisco, CA 94111 United States 415 365 3933 http://www.landor.com Rich.Dagel at landor.com From: "Nicholas, Lauren" Date: Tue, 16 Jun 2009 09:50:13 -0400 To: Matthew Butch , Casper List Subject: Re: [Casper] Desktop & Screensaver pref pane yes, it most certainly was that. Everyone should make a note of this because you wouldn?t think the graphics would be affected. thanks ? LAUREN NICHOLAS User Support Analyst ? Hurd Campus Center for Information Technology ? CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Matthew Butch Sent: Tuesday, June 16, 2009 8:33 AM To: Casper List Subject: Re: [Casper] Desktop & Screensaver pref pane I believe its the iLifeMediaBrowser. If you look in the Console when you open that pane in System Preferences, it will throw an error on the framework. -Matt On Jun 15, 2009, at 1:19 PM, Steve Wood wrote: I have had this problem as well. I tracked it down to our installation of iWork '08. It turns out iWork '08 was replacing one of the private frameworks in /System/Library/PrivateFrameworks. Sorry, but I cannot remember for the life of me if it was the GraphicsAppSupport or iLifeMediaBrowser. The fix for me was to replace the framework with a known good copy from our iLife '08 installer. And now, being lazy, if I have to install iWork I re-install iLife just to fix that. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Mon, Jun 15, 2009 at 12:06 PM, Nicholas, Lauren wrote: I have a strange problem- I recently created a new Macintosh HD.dmg image and now, all of the machines I image I have blank Desktop & Screensaver preference pane. (see image 1) If I control-click, it halfway comes back... but all the entries are blank. (see image 2) If I delete the ~/LIbrary/Preferences/com.apple.desktop and restart, it goes back to square one?blank. I?ve tried: -repairing permissions -checking permissions on the prefpane file in /System/Library/PreferencePanes (including package contents) I?m puzzled, because there are no problems on the machine I used for imaging. Also, this happens for ALL users?both local admin and otherwise. Any ideas?? - lauren ? LAUREN NICHOLAS User Support Analyst ? Hurd Campus Center for Information Technology ? CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- Matthew Butch Technology Support Analyst Penn Manor School District 717-872-9500 x 2385 http://www.pennmanor.net Apple Certified Macintosh Technician Apple Certified Help Desk Specialist 10.4 Apple Certified Support Professional 10.5 Apple Certified Technical Coordinator 10.4 & 10.5 Apple Certified Systems Administrator 10.4 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/3b3f39f2/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 580 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/3b3f39f2/attachment.gif From lpnicholas at moravian.edu Tue Jun 16 19:27:38 2009 From: lpnicholas at moravian.edu (Nicholas, Lauren) Date: Tue, 16 Jun 2009 22:27:38 -0400 Subject: [Casper] [BULK] Re: Desktop & Screensaver pref pane References: Message-ID: yes, by deploying iWork before iLife. doing it the other way around messes up the \System\Library\PrivateFrameworks data. -----Original Message----- From: Dagel, Rich [mailto:Rich.Dagel at landor.com] Sent: Tue 6/16/2009 6:39 PM To: Nicholas, Lauren; Matthew Butch; Casper List Cc: Subject: [BULK] Re: [Casper] Desktop & Screensaver pref pane Anyone find a work around for this issue? Rich Dagel Senior Technology Specialist Landor Associates 1001 Front Street San Francisco, CA 94111 United States 415 365 3933 http://www.landor.com Rich.Dagel at landor.com From: "Nicholas, Lauren" Date: Tue, 16 Jun 2009 09:50:13 -0400 To: Matthew Butch , Casper List Subject: Re: [Casper] Desktop & Screensaver pref pane yes, it most certainly was that. Everyone should make a note of this because you wouldn?t think the graphics would be affected. thanks ? LAUREN NICHOLAS User Support Analyst ? Hurd Campus Center for Information Technology ? CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Matthew Butch Sent: Tuesday, June 16, 2009 8:33 AM To: Casper List Subject: Re: [Casper] Desktop & Screensaver pref pane I believe its the iLifeMediaBrowser. If you look in the Console when you open that pane in System Preferences, it will throw an error on the framework. -Matt On Jun 15, 2009, at 1:19 PM, Steve Wood wrote: I have had this problem as well. I tracked it down to our installation of iWork '08. It turns out iWork '08 was replacing one of the private frameworks in /System/Library/PrivateFrameworks. Sorry, but I cannot remember for the life of me if it was the GraphicsAppSupport or iLifeMediaBrowser. The fix for me was to replace the framework with a known good copy from our iLife '08 installer. And now, being lazy, if I have to install iWork I re-install iLife just to fix that. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Mon, Jun 15, 2009 at 12:06 PM, Nicholas, Lauren wrote: I have a strange problem- I recently created a new Macintosh HD.dmg image and now, all of the machines I image I have blank Desktop & Screensaver preference pane. (see image 1) If I control-click, it halfway comes back... but all the entries are blank. (see image 2) If I delete the ~/LIbrary/Preferences/com.apple.desktop and restart, it goes back to square one?blank. I?ve tried: -repairing permissions -checking permissions on the prefpane file in /System/Library/PreferencePanes (including package contents) I?m puzzled, because there are no problems on the machine I used for imaging. Also, this happens for ALL users?both local admin and otherwise. Any ideas?? - lauren ? LAUREN NICHOLAS User Support Analyst ? Hurd Campus Center for Information Technology ? CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -- Matthew Butch Technology Support Analyst Penn Manor School District 717-872-9500 x 2385 http://www.pennmanor.net Apple Certified Macintosh Technician Apple Certified Help Desk Specialist 10.4 Apple Certified Support Professional 10.5 Apple Certified Technical Coordinator 10.4 & 10.5 Apple Certified Systems Administrator 10.4 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- A non-text attachment was scrubbed... Name: image.gif Type: image/gif Size: 580 bytes Desc: image.gif Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090616/ff901ba5/attachment.gif From pgawlocki at cellsignal.net Wed Jun 17 09:43:50 2009 From: pgawlocki at cellsignal.net (Peter Gawlocki) Date: Wed, 17 Jun 2009 12:43:50 -0400 Subject: [Casper] jamf process using a lot of CPU Message-ID: <194C60A3-FF58-4360-B8FC-6C8FA945D40B@cellsignal.net> I have a couple machines that the jamf process seems to use quite a bit of CPU cousing the user to complain. In one case, i am seeing to jamf processes running. and it is bouncing betweeen 19% and 55% cpu usage. (this one has been running for 5 minutes) Anyone see this before? Any Ideas on the cause? cure? Peter From rcorbin at mac.com Wed Jun 17 09:55:16 2009 From: rcorbin at mac.com (Roger Corbin) Date: Wed, 17 Jun 2009 12:55:16 -0400 Subject: [Casper] Adobe CS3 Deployment Issues In-Reply-To: References: Message-ID: <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> We are looking at deploying CS3 this year via the Casper method. We have created the master dmg of the Adobe Master Collection and setup an Adobe Install of just PhotoShop CS3. The script seems to run at reboot, (A box comes showing the Casper symbol saying installing Adobe Products) but it doesn't install anything. Any insight on this ? Does anything about the First run script get logged anywhere ? Thanks, Roger Corbin Richmond SD38 Here is the autorun log. 13735 Autorun log Tuesday, June 16 2009 at 4:08 PM Preparing installation... Initializing Imaging Process... Mounting afp://x.x.x.x/CasperShare... Verifying Packages... Verifying Scripts... Creating /private/etc/jamf.conf... Creating /usr/sbin/jamf... Creating Startup Script... Creating Login/Logout Hooks... Creating /usr/sbin/jamfvnc... Creating First Run Script... Copying CS3 Master Collection.dmg to FirstRun... Blessing System... Unmounting File Server... From jared.nichols at ll.mit.edu Wed Jun 17 09:56:03 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Wed, 17 Jun 2009 12:56:03 -0400 Subject: [Casper] Adobe CS3 Deployment Issues In-Reply-To: <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> References: , <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> Message-ID: <14BA94CFA668BC439032DD6F00A6AD2A6E6D06855B@LLE2K7-BE01.mitll.ad.local> Do you have any log files for the adobe installer process? ________________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Roger Corbin [rcorbin at mac.com] Sent: Wednesday, June 17, 2009 12:55 To: casper at list.jamfsoftware.com Cc: Dave Craig Subject: [Casper] Adobe CS3 Deployment Issues We are looking at deploying CS3 this year via the Casper method. We have created the master dmg of the Adobe Master Collection and setup an Adobe Install of just PhotoShop CS3. The script seems to run at reboot, (A box comes showing the Casper symbol saying installing Adobe Products) but it doesn't install anything. Any insight on this ? Does anything about the First run script get logged anywhere ? Thanks, Roger Corbin Richmond SD38 Here is the autorun log. 13735 Autorun log Tuesday, June 16 2009 at 4:08 PM Preparing installation... Initializing Imaging Process... Mounting afp://x.x.x.x/CasperShare... Verifying Packages... Verifying Scripts... Creating /private/etc/jamf.conf... Creating /usr/sbin/jamf... Creating Startup Script... Creating Login/Logout Hooks... Creating /usr/sbin/jamfvnc... Creating First Run Script... Copying CS3 Master Collection.dmg to FirstRun... Blessing System... Unmounting File Server... _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From jared.nichols at ll.mit.edu Wed Jun 17 09:56:03 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Wed, 17 Jun 2009 12:56:03 -0400 Subject: [Casper] Adobe CS3 Deployment Issues In-Reply-To: <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> References: , <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> Message-ID: <14BA94CFA668BC439032DD6F00A6AD2A6E6D06855B@LLE2K7-BE01.mitll.ad.local> Do you have any log files for the adobe installer process? ________________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Roger Corbin [rcorbin at mac.com] Sent: Wednesday, June 17, 2009 12:55 To: casper at list.jamfsoftware.com Cc: Dave Craig Subject: [Casper] Adobe CS3 Deployment Issues We are looking at deploying CS3 this year via the Casper method. We have created the master dmg of the Adobe Master Collection and setup an Adobe Install of just PhotoShop CS3. The script seems to run at reboot, (A box comes showing the Casper symbol saying installing Adobe Products) but it doesn't install anything. Any insight on this ? Does anything about the First run script get logged anywhere ? Thanks, Roger Corbin Richmond SD38 Here is the autorun log. 13735 Autorun log Tuesday, June 16 2009 at 4:08 PM Preparing installation... Initializing Imaging Process... Mounting afp://x.x.x.x/CasperShare... Verifying Packages... Verifying Scripts... Creating /private/etc/jamf.conf... Creating /usr/sbin/jamf... Creating Startup Script... Creating Login/Logout Hooks... Creating /usr/sbin/jamfvnc... Creating First Run Script... Copying CS3 Master Collection.dmg to FirstRun... Blessing System... Unmounting File Server... _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From rcorbin at mac.com Wed Jun 17 10:14:02 2009 From: rcorbin at mac.com (Roger Corbin) Date: Wed, 17 Jun 2009 13:14:02 -0400 Subject: [Casper] Adobe CS3 Deployment Issues In-Reply-To: <14BA94CFA668BC439032DD6F00A6AD2A6E6D06855B@LLE2K7-BE01.mitll.ad.local> References: <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> <14BA94CFA668BC439032DD6F00A6AD2A6E6D06855B@LLE2K7-BE01.mitll.ad.local> Message-ID: Where does that log to ? On Jun 17, 2009, at 12:56 PM, Nichols, Jared wrote: > Do you have any log files for the adobe installer process? > > ________________________________________ > From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com > ] On Behalf Of Roger Corbin [rcorbin at mac.com] > Sent: Wednesday, June 17, 2009 12:55 > To: casper at list.jamfsoftware.com > Cc: Dave Craig > Subject: [Casper] Adobe CS3 Deployment Issues > > We are looking at deploying CS3 this year via the Casper method. We > have created the master dmg of the Adobe Master Collection and setup > an Adobe Install of just PhotoShop CS3. The script seems to run at > reboot, (A box comes showing the Casper symbol saying installing Adobe > Products) but it doesn't install anything. > > Any insight on this ? Does anything about the First run script get > logged anywhere ? > > Thanks, > > Roger Corbin > Richmond SD38 > > Here is the autorun log. > > 13735 > Autorun log > Tuesday, June 16 2009 at 4:08 PM > > Preparing installation... > Initializing Imaging Process... > Mounting afp://x.x.x.x/CasperShare... > Verifying Packages... > Verifying Scripts... > Creating /private/etc/jamf.conf... > Creating /usr/sbin/jamf... > Creating Startup Script... > Creating Login/Logout Hooks... > Creating /usr/sbin/jamfvnc... > Creating First Run Script... > Copying CS3 Master Collection.dmg to FirstRun... > Blessing System... > Unmounting File Server... > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From jared.nichols at ll.mit.edu Wed Jun 17 10:19:49 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Wed, 17 Jun 2009 13:19:49 -0400 Subject: [Casper] Adobe CS3 Deployment Issues In-Reply-To: References: <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> <14BA94CFA668BC439032DD6F00A6AD2A6E6D06855B@LLE2K7-BE01.mitll.ad.local>, Message-ID: <14BA94CFA668BC439032DD6F00A6AD2A6E6D06855D@LLE2K7-BE01.mitll.ad.local> I'm not at my Mac right now so I don't know offhand, but I know it's in the console. I want to say /Library/Logs/Adobe/Installer j ________________________________________ From: Roger Corbin [rcorbin at mac.com] Sent: Wednesday, June 17, 2009 13:14 To: Nichols, Jared Cc: casper at list.jamfsoftware.com; Dave Craig Subject: Re: [Casper] Adobe CS3 Deployment Issues Where does that log to ? On Jun 17, 2009, at 12:56 PM, Nichols, Jared wrote: > Do you have any log files for the adobe installer process? > > ________________________________________ > From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com > ] On Behalf Of Roger Corbin [rcorbin at mac.com] > Sent: Wednesday, June 17, 2009 12:55 > To: casper at list.jamfsoftware.com > Cc: Dave Craig > Subject: [Casper] Adobe CS3 Deployment Issues > > We are looking at deploying CS3 this year via the Casper method. We > have created the master dmg of the Adobe Master Collection and setup > an Adobe Install of just PhotoShop CS3. The script seems to run at > reboot, (A box comes showing the Casper symbol saying installing Adobe > Products) but it doesn't install anything. > > Any insight on this ? Does anything about the First run script get > logged anywhere ? > > Thanks, > > Roger Corbin > Richmond SD38 > > Here is the autorun log. > > 13735 > Autorun log > Tuesday, June 16 2009 at 4:08 PM > > Preparing installation... > Initializing Imaging Process... > Mounting afp://x.x.x.x/CasperShare... > Verifying Packages... > Verifying Scripts... > Creating /private/etc/jamf.conf... > Creating /usr/sbin/jamf... > Creating Startup Script... > Creating Login/Logout Hooks... > Creating /usr/sbin/jamfvnc... > Creating First Run Script... > Copying CS3 Master Collection.dmg to FirstRun... > Blessing System... > Unmounting File Server... > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From tlarki at kckps.org Wed Jun 17 10:37:48 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 17 Jun 2009 12:37:48 -0500 Subject: [Casper] jamf process using a lot of CPU In-Reply-To: <194C60A3-FF58-4360-B8FC-6C8FA945D40B@cellsignal.net> References: <194C60A3-FF58-4360-B8FC-6C8FA945D40B@cellsignal.net> Message-ID: <4A38E39A.7141.0039.0@kckps.org> what does the jamf log say and what policies are you running on these machines? Do you have any "any trigger" policies running? Are they constantly recon'ing or updating inventory? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Peter Gawlocki 06/17/09 11:43 AM >>> I have a couple machines that the jamf process seems to use quite a bit of CPU cousing the user to complain. In one case, i am seeing to jamf processes running. and it is bouncing betweeen 19% and 55% cpu usage. (this one has been running for 5 minutes) Anyone see this before? Any Ideas on the cause? cure? Peter _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From tlarki at kckps.org Wed Jun 17 10:39:48 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Wed, 17 Jun 2009 12:39:48 -0500 Subject: [Casper] Adobe CS3 Deployment Issues In-Reply-To: References: <8E533F86-2AC6-42AB-A631-282BD04E14E5@mac.com> <14BA94CFA668BC439032DD6F00A6AD2A6E6D06855B@LLE2K7-BE01.mitll.ad.local> Message-ID: <4A38E413.7141.0039.0@kckps.org> I would first check the policy logs. I deployed CS3 last school year to about 500 machines district wide using the run policy at reboot method and it worked great for me. Do you have any pre-existing adobe products on the machine that may conflict with the install? Also, do these machines have enough free HD space to expand the dmg file and then copy it over? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Roger Corbin 06/17/09 12:14 PM >>> Where does that log to ? On Jun 17, 2009, at 12:56 PM, Nichols, Jared wrote: > Do you have any log files for the adobe installer process? > > ________________________________________ > From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com > ] On Behalf Of Roger Corbin [rcorbin at mac.com] > Sent: Wednesday, June 17, 2009 12:55 > To: casper at list.jamfsoftware.com > Cc: Dave Craig > Subject: [Casper] Adobe CS3 Deployment Issues > > We are looking at deploying CS3 this year via the Casper method. We > have created the master dmg of the Adobe Master Collection and setup > an Adobe Install of just PhotoShop CS3. The script seems to run at > reboot, (A box comes showing the Casper symbol saying installing Adobe > Products) but it doesn't install anything. > > Any insight on this ? Does anything about the First run script get > logged anywhere ? > > Thanks, > > Roger Corbin > Richmond SD38 > > Here is the autorun log. > > 13735 > Autorun log > Tuesday, June 16 2009 at 4:08 PM > > Preparing installation... > Initializing Imaging Process... > Mounting afp://x.x.x.x/CasperShare... > Verifying Packages... > Verifying Scripts... > Creating /private/etc/jamf.conf... > Creating /usr/sbin/jamf... > Creating Startup Script... > Creating Login/Logout Hooks... > Creating /usr/sbin/jamfvnc... > Creating First Run Script... > Copying CS3 Master Collection.dmg to FirstRun... > Blessing System... > Unmounting File Server... > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From ERNSTCS at uwec.edu Wed Jun 17 11:51:41 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Wed, 17 Jun 2009 13:51:41 -0500 Subject: [Casper] Adobe CS3 Deployment Issues In-Reply-To: Message-ID: CS3? That's like old news! =) But at least you can deploy it with the current JSS. I would check a few things: Instead of having the system reboot after you have it reimage, uncheck the reboot box, and then browse the Macintosh HD of the newly imaged partition and check the FirstRun startup items script and resources folder in itt o make sure the request to install CS3 is there and the DMG of the Master are in it. Then reboot to the Macintosh HD to let it run FirstRun The FirstRun startup item is located in /Volumes/Macintosh HD/System/Library/StartupItems/ As someone has already mentioned you can check for Adobe installation logs in: /Library/Logs/Adobe/Installers/ FirstRun will generically log the actions it took, some of them, into the main jamf.log: /var/log/ Hopefully that gets you pointed in the right direction in terms of finding what went wrong. My guess is something is wrong with how you created your master image of the Master Collection somehow. Craig E On 6/17/09 12:14 PM, "Roger Corbin" wrote: Where does that log to ? On Jun 17, 2009, at 12:56 PM, Nichols, Jared wrote: > Do you have any log files for the adobe installer process? > > ________________________________________ > From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com > ] On Behalf Of Roger Corbin [rcorbin at mac.com] > Sent: Wednesday, June 17, 2009 12:55 > To: casper at list.jamfsoftware.com > Cc: Dave Craig > Subject: [Casper] Adobe CS3 Deployment Issues > > We are looking at deploying CS3 this year via the Casper method. We > have created the master dmg of the Adobe Master Collection and setup > an Adobe Install of just PhotoShop CS3. The script seems to run at > reboot, (A box comes showing the Casper symbol saying installing Adobe > Products) but it doesn't install anything. > > Any insight on this ? Does anything about the First run script get > logged anywhere ? > > Thanks, > > Roger Corbin > Richmond SD38 > > Here is the autorun log. > > 13735 > Autorun log > Tuesday, June 16 2009 at 4:08 PM > > Preparing installation... > Initializing Imaging Process... > Mounting afp://x.x.x.x/CasperShare... > Verifying Packages... > Verifying Scripts... > Creating /private/etc/jamf.conf... > Creating /usr/sbin/jamf... > Creating Startup Script... > Creating Login/Logout Hooks... > Creating /usr/sbin/jamfvnc... > Creating First Run Script... > Copying CS3 Master Collection.dmg to FirstRun... > Blessing System... > Unmounting File Server... > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090617/55e82cbf/attachment.html From adamshep07 at aol.com Wed Jun 17 17:11:47 2009 From: adamshep07 at aol.com (Adam Shepard) Date: Wed, 17 Jun 2009 17:11:47 -0700 Subject: [Casper] jamf process using a lot of CPU In-Reply-To: <4A38E39A.7141.0039.0@kckps.org> References: <194C60A3-FF58-4360-B8FC-6C8FA945D40B@cellsignal.net> <4A38E39A.7141.0039.0@kckps.org> Message-ID: <019AC273-B322-4C89-BE45-506C283E1733@aol.com> We had a similar issue several weeks ago. After talking with JAMF support, we think that the server got to a point that there were so many clients checking in so frequently. We created a new every30 policy and changed all our every15's to every30. Tom is also right about the "any trigger", I was told that this is a legacy feature that is bad practice to use. -Adam -------------- next part -------------- A non-text attachment was scrubbed... Name: EnvironmentTag_SigCard.jpg Type: image/jpeg Size: 10856 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090617/e1c513f0/attachment.jpg -------------- next part -------------- On Jun 17, 2009, at 10:37 AM, Thomas Larkin wrote: > what does the jamf log say and what policies are you running on > these machines? Do you have any "any trigger" policies running? > Are they constantly recon'ing or updating inventory? > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > >>>> Peter Gawlocki 06/17/09 11:43 AM >>> > I have a couple machines that the jamf process seems to use quite a > bit of CPU cousing the user to complain. > > In one case, i am seeing to jamf processes running. and it is bouncing > betweeen 19% and 55% cpu usage. (this one has been running for 5 > minutes) > > Anyone see this before? Any Ideas on the cause? cure? > > > Peter > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From tlarki at kckps.org Thu Jun 18 06:20:03 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 18 Jun 2009 08:20:03 -0500 Subject: [Casper] jamf process using a lot of CPU In-Reply-To: <019AC273-B322-4C89-BE45-506C283E1733@aol.com> References: <194C60A3-FF58-4360-B8FC-6C8FA945D40B@cellsignal.net> <4A38E39A.7141.0039.0@kckps.org> <019AC273-B322-4C89-BE45-506C283E1733@aol.com> Message-ID: <4A39F8B1.7141.0039.0@kckps.org> I have just a bit over 6,000 clients checking in every 30 minutes randomized by every 15 minutes in my jamf framework. This allows the clients to sporadically space them self out over time so that I don't get too many checking in at once. We also had issues with our database getting really really huge and the mysql daemon would basically append the processors out at 200% (it was a dual core G5 xserve on my first JSS). Then we migrated to a new intel Xserve running Xeons (dual quads) and I kept the same framework settings and my CPU usage hardly ever spikes over 100% and I have a total of 8 cores in that server. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Adam Shepard 06/17/09 7:11 PM >>> We had a similar issue several weeks ago. After talking with JAMF support, we think that the server got to a point that there were so many clients checking in so frequently. We created a new every30 policy and changed all our every15's to every30. Tom is also right about the "any trigger", I was told that this is a legacy feature that is bad practice to use. -Adam From pgawlocki at cellsignal.net Thu Jun 18 06:44:34 2009 From: pgawlocki at cellsignal.net (Peter Gawlocki) Date: Thu, 18 Jun 2009 09:44:34 -0400 Subject: [Casper] jamf process using a lot of CPU In-Reply-To: <4A39F8B1.7141.0039.0@kckps.org> References: <194C60A3-FF58-4360-B8FC-6C8FA945D40B@cellsignal.net> <4A38E39A.7141.0039.0@kckps.org> <019AC273-B322-4C89-BE45-506C283E1733@aol.com> <4A39F8B1.7141.0039.0@kckps.org> Message-ID: <4828DC17-31D2-4B74-BB05-0F905D2FF492@cellsignal.net> We only have about 280 clients in total.. ...and it seems that it is only happening on two or three machines. the logs show nothing unusual (she was complaining around 10:45) Wed Jun 17 10:04:39 CST02063pb jamf[1154]: Checking for policies triggered by "every15"... Wed Jun 17 10:11:47 CST02063pb jamf[1191]: Checking for policies triggered by "every15"... Wed Jun 17 10:11:48 CST02063pb jamf[1191]: Executing Policy Update Inventory Policy... Wed Jun 17 10:25:06 CST02063pb jamf[2876]: Checking for policies triggered by "logout" for user "jnardone"... Wed Jun 17 10:26:07 CST02063pb jamf[205]: Checking for policies triggered by "startup"... Wed Jun 17 10:26:08 CST02063pb jamf[205]: Executing Policy Enforce Management Framework... Wed Jun 17 10:26:25 CST02063pb jamf[286]: Enforcing Management Framework... Wed Jun 17 10:26:31 CST02063pb jamf[362]: Checking for policies triggered by "login" for user "jnardone"... Wed Jun 17 10:45:07 CST02063pb jamf[460]: Checking for policies triggered by "every15"... Wed Jun 17 10:45:07 CST02063pb jamf[460]: Executing Policy Update Inventory Policy... Wed Jun 17 11:13:48 CST02063pb jamf[2463]: Checking for policies triggered by "every15"... Wed Jun 17 11:30:20 CST02063pb jamf[2519]: Checking for policies triggered by "every15"... Peter On Jun 18, 2009, at 9:20 AM, Thomas Larkin wrote: > I have just a bit over 6,000 clients checking in every 30 minutes > randomized by every 15 minutes in my jamf framework. This allows > the clients to sporadically space them self out over time so that I > don't get too many checking in at once. We also had issues with our > database getting really really huge and the mysql daemon would > basically append the processors out at 200% (it was a dual core G5 > xserve on my first JSS). > > Then we migrated to a new intel Xserve running Xeons (dual quads) > and I kept the same framework settings and my CPU usage hardly ever > spikes over 100% and I have a total of 8 cores in that server. > > > > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > >>>> Adam Shepard 06/17/09 7:11 PM >>> > We had a similar issue several weeks ago. After talking with JAMF > support, we think that the server got to a point that there were so > many clients checking in so frequently. We created a new every30 > policy and changed all our every15's to every30. Tom is also right > about the "any trigger", I was told that this is a legacy feature that > is bad practice to use. > > > -Adam > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090618/95b3c914/attachment.htm From tlarki at kckps.org Thu Jun 18 08:02:03 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 18 Jun 2009 10:02:03 -0500 Subject: [Casper] jamf process using a lot of CPU In-Reply-To: <4828DC17-31D2-4B74-BB05-0F905D2FF492@cellsignal.net> References: <194C60A3-FF58-4360-B8FC-6C8FA945D40B@cellsignal.net> <4A38E39A.7141.0039.0@kckps.org> <019AC273-B322-4C89-BE45-506C283E1733@aol.com> <4A39F8B1.7141.0039.0@kckps.org> <4828DC17-31D2-4B74-BB05-0F905D2FF492@cellsignal.net> Message-ID: <4A3A109A.7141.0039.0@kckps.org> well I think you need to duplicate the problem and see what else is running in the background of the machine. You are checking in every 15 minutes but what are the specs of your JSS? Remember that every client checked in is a unicast connection over ssh from the server to the client. >>> Peter Gawlocki 06/18/09 8:44 AM >>> We only have about 280 clients in total.. ...and it seems that it is only happening on two or three machines. the logs show nothing unusual (she was complaining around 10:45) Wed Jun 17 10:04:39 CST02063pb jamf[1154]: Checking for policies triggered by "every15"... Wed Jun 17 10:11:47 CST02063pb jamf[1191]: Checking for policies triggered by "every15"... Wed Jun 17 10:11:48 CST02063pb jamf[1191]: Executing Policy Update Inventory Policy... Wed Jun 17 10:25:06 CST02063pb jamf[2876]: Checking for policies triggered by "logout" for user "jnardone"... Wed Jun 17 10:26:07 CST02063pb jamf[205]: Checking for policies triggered by "startup"... Wed Jun 17 10:26:08 CST02063pb jamf[205]: Executing Policy Enforce Management Framework... Wed Jun 17 10:26:25 CST02063pb jamf[286]: Enforcing Management Framework... Wed Jun 17 10:26:31 CST02063pb jamf[362]: Checking for policies triggered by "login" for user "jnardone"... Wed Jun 17 10:45:07 CST02063pb jamf[460]: Checking for policies triggered by "every15"... Wed Jun 17 10:45:07 CST02063pb jamf[460]: Executing Policy Update Inventory Policy... Wed Jun 17 11:13:48 CST02063pb jamf[2463]: Checking for policies triggered by "every15"... Wed Jun 17 11:30:20 CST02063pb jamf[2519]: Checking for policies triggered by "every15"... Peter On Jun 18, 2009, at 9:20 AM, Thomas Larkin wrote: > I have just a bit over 6,000 clients checking in every 30 minutes > randomized by every 15 minutes in my jamf framework. This allows > the clients to sporadically space them self out over time so that I > don't get too many checking in at once. We also had issues with our > database getting really really huge and the mysql daemon would > basically append the processors out at 200% (it was a dual core G5 > xserve on my first JSS). > > Then we migrated to a new intel Xserve running Xeons (dual quads) > and I kept the same framework settings and my CPU usage hardly ever > spikes over 100% and I have a total of 8 cores in that server. > > > > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > >>>> Adam Shepard 06/17/09 7:11 PM >>> > We had a similar issue several weeks ago. After talking with JAMF > support, we think that the server got to a point that there were so > many clients checking in so frequently. We created a new every30 > policy and changed all our every15's to every30. Tom is also right > about the "any trigger", I was told that this is a legacy feature that > is bad practice to use. > > > -Adam > > > From jstrauss at loyolahs.edu Thu Jun 18 10:39:37 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Thu, 18 Jun 2009 10:39:37 -0700 Subject: [Casper] Adobe images Message-ID: Is there documentation on installing particular pieces of software off an Adobe CS3 disc? I just want PS, InDesign, Illustrator, and Acrobat Pro, not the entire disc image. Do I just install them as I would any other software using Composer? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090618/6c48cdd4/attachment.htm From tlarki at kckps.org Thu Jun 18 10:46:36 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 18 Jun 2009 12:46:36 -0500 Subject: [Casper] Adobe images In-Reply-To: References: Message-ID: <4A3A372C.7141.0039.0@kckps.org> Casper Admin does this for you. Make a full disk image, use the CS3 scripts to build your image and then go into the Casper Admin part of the JSS and configure your CS3 installer to only install the packages you want it to. You can check them off with a box. Go into the JSS, click on your CS3 package and then click on the options tab. Everything is outlined there with a check box. Just check the ones you want to install. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/18/09 12:39 PM >>> Is there documentation on installing particular pieces of software off an Adobe CS3 disc? I just want PS, InDesign, Illustrator, and Acrobat Pro, not the entire disc image. Do I just install them as I would any other software using Composer? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. From jstrauss at loyolahs.edu Thu Jun 18 10:49:38 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Thu, 18 Jun 2009 10:49:38 -0700 Subject: [Casper] Adobe images In-Reply-To: <4A3A372C.7141.0039.0@kckps.org> Message-ID: Awesome, thank you. On 6/18/09 10:46 AM, "Thomas Larkin" wrote: Casper Admin does this for you. Make a full disk image, use the CS3 scripts to build your image and then go into the Casper Admin part of the JSS and configure your CS3 installer to only install the packages you want it to. You can check them off with a box. Go into the JSS, click on your CS3 package and then click on the options tab. Everything is outlined there with a check box. Just check the ones you want to install. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/18/09 12:39 PM >>> Is there documentation on installing particular pieces of software off an Adobe CS3 disc? I just want PS, InDesign, Illustrator, and Acrobat Pro, not the entire disc image. Do I just install them as I would any other software using Composer? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090618/b02e3bd6/attachment.htm From Rich_Barron at vfc.com Fri Jun 19 10:20:56 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Fri, 19 Jun 2009 10:20:56 -0700 Subject: [Casper] New to Casper - got tips? Message-ID: Hi all, I'm getting my feet wet with Casper suite with a Mac standardization project in a large corporation. I've been using ARD to manage about 500 Macs across the USA, Europe and Asia and am now graduating to the Casper Suite with a master JSS, and about 10 distribution servers. We are starting a project to reimage all the Macs to a corporate standard build, tied into AD (using Centrify), and managed mostly by myself (California) and another tech (Florida) with a little help from the local PC techs. The sites have anywhere from 100 Macs down to 2-3. Now that you know a little about my set up, I have a few specific questions, and also just want to run a sanity check to solicit tips and suggestions and maybe a horror story or two to try to avoid some pitfalls. We are on a tight time constraint on this project, so little delays that can be avoided would help a lot. The larger sites have a server, but not all sites. I do have some G4's sitting on a shelf I can ship out to serve as a distribution point locally (versus the WAN) for no cost other than the shipping charge. We want to give the departments the option of running CS3 or CS4 (design standard) and I was thinking Self Service would be the best way - as it would allow them to switch over as a team when they decided was best for them. Some sites are small and have no on-site technician. I was thinking of creating an emergency boot partition. I saw an option to hide a partition in Casper. Haven't tried it yet - has anyone used this type of thing to enable a remote reimage? I think I have most of the printer drivers installed into the master image. I plan to have a local tech map one machine to all the printers and use Casper Admin to capture the printers and make a rule to add those printers to that site, or select them during the Casper imaging run. Is there a way to make the printers show up in Self Service? I gave it a shot the other day, but it didn't work. In JSS setup, if you schedule a replication, it should start immediately, then follow the schedule, correct? If I click "remove Schedule" will that stop a rsync that is in progress? Or does it go until completion? If I copied an image to a local server in the CasperShare/Images directory, will the sync replace that with the one from the JSS master server at the next replication? That isn't a bad thing - but trying to work around having our master server in a data center 3 time zones away and making updates to our master desktop image (6GB) that I have to copy over the WAN for 1/2 a day, then replicate back locally over another 1/2 day before I can start imaging systems. Sorry for the flood of info and thoughts - but I do appreciate any insights/tips/gotchas/resources you are willing to share. Rich Barron -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090619/8d4bde8d/attachment.htm From tlarki at kckps.org Sun Jun 21 22:36:22 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Mon, 22 Jun 2009 00:36:22 -0500 Subject: [Casper] New to Casper - got tips? Message-ID: <4A3ED207020000390000EB80@gwoes4.kckps.org> I will try to respond as best as possible....Been using Casper for 2 years at a school in a 1:1 program of 6,000+ macbooks and about 30 Xserves I will try to answer your questions below under the paragraph ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> 06/19/09 12:24 PM >>> The larger sites have a server, but not all sites. I do have some G4's sitting on a shelf I can ship out to serve as a distribution point locally (versus the WAN) for no cost other than the shipping charge. >Yes, you want this. Just know or remember that if you aren't running a server OS o them they can only have a maximum of 15 AFP connections, or maybe it is only 10 maximum? So the sites that run the under 10 macs would benefit from it still if you can't put a server OS on them. I have 30 Xserves and then probably a dozen Mac minis around on top of that running either 10.4 or 10.5 server and acting as distribution points. We want to give the departments the option of running CS3 or CS4 (design standard) and I was thinking Self Service would be the best way - as it would allow them to switch over as a team when they decided was best for them. >Self service is awesome. I use it for lots of things and yes I do allow certain groups of users to install CS3 and CS4 over self service. I don't allow any of those large self service policies to run over a wireless VLAN, that way someone doesn't try to install CS4 over wifi and then call the help desk when it takes them 5 years to install it. Some sites are small and have no on-site technician. I was thinking of creating an emergency boot partition. I saw an option to hide a partition in Casper. Haven't tried it yet - has anyone used this type of thing to enable a remote reimage? >There are several methods I could outline for you that would work, one of them being a partition on the drive for local imaging. However if the drive fails, then what? I think you may want to ship them out one of those G4s. You have to sync the partition with the JSS to have all the packages so while it is great, it is also very much space consuming. You can have them image remotely and have them netboot remotely as well. Which is what I would recommend, but that means you would have to configure something and ship it out or make a one time on site stop and set it up yourself. I think I have most of the printer drivers installed into the master image. I plan to have a local tech map one machine to all the printers and use Casper Admin to capture the printers and make a rule to add those printers to that site, or select them during the Casper imaging run. Is there a way to make the printers show up in Self Service? I gave it a shot the other day, but it didn't work. >If you captured and built a package with Composer you could then make it into a self service option. I think you can edit the printers in the JSS and turn them into objects and then add them via a policy but I can't say for sure. In JSS setup, if you schedule a replication, it should start immediately, then follow the schedule, correct? If I click "remove Schedule" will that stop a rsync that is in progress? Or does it go until completion? If I copied an image to a local server in the CasperShare/Images directory, will the sync replace that with the one from the JSS master server at the next replication? That isn't a bad thing - but trying to work around having our master server in a data center 3 time zones away and making updates to our master desktop image (6GB) that I have to copy over the WAN for 1/2 a day, then replicate back locally over another 1/2 day before I can start imaging systems. >You can force synchronization from Casper Admin. You will map your casper shares and then right click them and say sync now. I think when you create the schedule it syncs then and there and then does it every time after the schedule. I am not sure if this is another one of my bad habits with Casper but I also have just sent some things via email or FTP server across my WAN and then copied them into the proper casper share folder when I was done. I have noticed that sometimes the sync is way slow and I think that is maybe because the sync happens on the client you are running it from if you are using the Casper Admin app. Sorry for the flood of info and thoughts - but I do appreciate any insights/tips/gotchas/resources you are willing to share. >no problem welcome to casper From lopez at embl.de Mon Jun 22 00:33:44 2009 From: lopez at embl.de (Carmelo Lopez) Date: Mon, 22 Jun 2009 09:33:44 +0200 Subject: [Casper] Casper Imaging 7 Message-ID: <76E54A5A-8373-4EF6-A211-24A5CF699F2E@embl.de> Dear all, where do I need to copy the Imaging Casper 7 file on the server so when I netboot I can use this? I already updated JSS to 7 many thanks Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/8e1524aa/attachment.html From beyerk at district65.net Mon Jun 22 12:00:18 2009 From: beyerk at district65.net (Kay Beyer) Date: Mon, 22 Jun 2009 14:00:18 -0500 Subject: [Casper] Casper Digest, Vol 30, Issue 20 Message-ID: I am on vacation until June 30th. If you need immediately help, please contact someone else in Information Services. Thanks. Kay -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/da45b43b/attachment.html From tyakoob at searshc.com Mon Jun 22 13:19:11 2009 From: tyakoob at searshc.com (Yakoob, Toufiq) Date: Mon, 22 Jun 2009 16:19:11 -0400 Subject: [Casper] imaging mac Message-ID: Is anybody setup pxe/netboot in the environment where window build server are already running pxe and if pxe for mac is turned on, it will then interfere with windows devices? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/6cdd5630/attachment.html From Dustin.Dorey at district196.org Mon Jun 22 13:29:16 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Mon, 22 Jun 2009 15:29:16 -0500 Subject: [Casper] imaging mac In-Reply-To: References: Message-ID: We have a dual platform environment where our "Windows" boxes pxe boot for use with Altiris and our Macs Netboot for use with Casper. No issues that I'm aware of. I just had some dialogue with the Network Guru here and he said it hasn't really been an issue for him either. He just had to put the IP address for each in the helper file on the routers so we could boot across subnets. Right now we have a couple thousand windows machines, and about five thousand macs across thirty some odd buildings, each on it's own subnet. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Yakoob, Toufiq Sent: Monday, June 22, 2009 3:19 PM To: casper at list.jamfsoftware.com Subject: [Casper] imaging mac Is anybody setup pxe/netboot in the environment where window build server are already running pxe and if pxe for mac is turned on, it will then interfere with windows devices? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/afca2f94/attachment.html From ERNSTCS at uwec.edu Mon Jun 22 13:32:35 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Mon, 22 Jun 2009 15:32:35 -0500 Subject: [Casper] imaging mac In-Reply-To: Message-ID: Same deal here really. Using PXE to image windows machines with Microsoft SCCM OSD. Macs point to our NetBoot server for imaging with Casper. No issues. The routers are configured with the helper addresses across subnets. 3500 Windows and 500 Mac. Craig E On 6/22/09 3:29 PM, "Dorey, Dustin" wrote: We have a dual platform environment where our "Windows" boxes pxe boot for use with Altiris and our Macs Netboot for use with Casper. No issues that I'm aware of. I just had some dialogue with the Network Guru here and he said it hasn't really been an issue for him either. He just had to put the IP address for each in the helper file on the routers so we could boot across subnets. Right now we have a couple thousand windows machines, and about five thousand macs across thirty some odd buildings, each on it's own subnet. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Yakoob, Toufiq Sent: Monday, June 22, 2009 3:19 PM To: casper at list.jamfsoftware.com Subject: [Casper] imaging mac Is anybody setup pxe/netboot in the environment where window build server are already running pxe and if pxe for mac is turned on, it will then interfere with windows devices? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/51ab00c6/attachment.htm From john_wetter at hopkins.k12.mn.us Mon Jun 22 14:21:43 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Mon, 22 Jun 2009 16:21:43 -0500 Subject: [Casper] imaging mac In-Reply-To: Message-ID: We do the same... One thing you'll want to be sure of is that it's the helper address for netbooting across subnets, and as far as the vernacular, there isn't pxe in a mac environment. To 'turn on' a mac, you need to sleep it for it to listen for a magic packet, it won't wake from the 'off' state. Details I know, but unless a mac person has experience with Windows, you may just get a blank stare when you say pxe for the mac. Thanks, John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: "Dorey, Dustin" Date: Mon, 22 Jun 2009 15:29:16 -0500 To: "Yakoob, Toufiq" , Subject: Re: [Casper] imaging mac We have a dual platform environment where our "Windows" boxes pxe boot for use with Altiris and our Macs Netboot for use with Casper. No issues that I'm aware of. I just had some dialogue with the Network Guru here and he said it hasn't really been an issue for him either. He just had to put the IP address for each in the helper file on the routers so we could boot across subnets. Right now we have a couple thousand windows machines, and about five thousand macs across thirty some odd buildings, each on it's own subnet. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Yakoob, Toufiq Sent: Monday, June 22, 2009 3:19 PM To: casper at list.jamfsoftware.com Subject: [Casper] imaging mac Is anybody setup pxe/netboot in the environment where window build server are already running pxe and if pxe for mac is turned on, it will then interfere with windows devices? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/960a1ed5/attachment.htm From tyakoob at searshc.com Mon Jun 22 14:33:58 2009 From: tyakoob at searshc.com (Yakoob, Toufiq) Date: Mon, 22 Jun 2009 17:33:58 -0400 Subject: [Casper] imaging mac In-Reply-To: References: Message-ID: Thanks you so much for you quick response. Now before I talk to my network team I'd like to know how does a MAC boot with pxe knows to go to MAC build server and not to windows server or vs. versa? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' From: Ernst, Craig S. [mailto:ERNSTCS at uwec.edu] Sent: Monday, June 22, 2009 3:33 PM To: Dorey, Dustin; Yakoob, Toufiq; Casper List Subject: Re: [Casper] imaging mac Same deal here really. Using PXE to image windows machines with Microsoft SCCM OSD. Macs point to our NetBoot server for imaging with Casper. No issues. The routers are configured with the helper addresses across subnets. 3500 Windows and 500 Mac. Craig E On 6/22/09 3:29 PM, "Dorey, Dustin" wrote: We have a dual platform environment where our "Windows" boxes pxe boot for use with Altiris and our Macs Netboot for use with Casper. No issues that I'm aware of. I just had some dialogue with the Network Guru here and he said it hasn't really been an issue for him either. He just had to put the IP address for each in the helper file on the routers so we could boot across subnets. Right now we have a couple thousand windows machines, and about five thousand macs across thirty some odd buildings, each on it's own subnet. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Yakoob, Toufiq Sent: Monday, June 22, 2009 3:19 PM To: casper at list.jamfsoftware.com Subject: [Casper] imaging mac Is anybody setup pxe/netboot in the environment where window build server are already running pxe and if pxe for mac is turned on, it will then interfere with windows devices? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/994bd86e/attachment.htm From ERNSTCS at uwec.edu Mon Jun 22 14:43:36 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Mon, 22 Jun 2009 16:43:36 -0500 Subject: [Casper] imaging mac In-Reply-To: References: Message-ID: <678B5546-DCE0-4003-ACA9-B1E513A4A1C9@uwec.edu> The difference is two different boot protocols, PXE for Windows and BSDP for NetBoot on Macs. I suggest googling them for more info. Wikipedia will have info for PXE and Bombich will have good info about BSDP and how that works. Craig Ernst UW-Eau Claire (715) 836-3639 Sent from my iPhone On Jun 22, 2009, at 4:34 PM, "Yakoob, Toufiq" > wrote: Thanks you so much for you quick response. Now before I talk to my network team I?d like to know how does a MAC boot with pxe knows to go to MAC build server and not to windows server or vs. versa? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' From: Ernst, Craig S. [mailto:ERNSTCS at uwec.edu] Sent: Monday, June 22, 2009 3:33 PM To: Dorey, Dustin; Yakoob, Toufiq; Casper List Subject: Re: [Casper] imaging mac Same deal here really. Using PXE to image windows machines with Microsoft SCCM OSD. Macs point to our NetBoot server for imaging with Casper. No issues. The routers are configured with the helper addresses across subnets. 3500 Windows and 500 Mac. Craig E On 6/22/09 3:29 PM, "Dorey, Dustin" <Dustin.Dorey at district196.org> wrote: We have a dual platform environment where our ?Windows? boxes pxe boot for use with Altiris and our Macs Netboot for use with Casper. No issues that I?m aware of. I just had some dialogue with the Network Guru here and he said it hasn?t really been an issue for him either. He just had to put the IP address for each in the helper file on the routers so we could boot across subnets. Right now we have a couple thousand windows machines, and about five thousand macs across thirty some odd buildings, each on it?s own subnet. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Yakoob, Toufiq Sent: Monday, June 22, 2009 3:19 PM To: casper at list.jamfsoftware.com Subject: [Casper] imaging mac Is anybody setup pxe/netboot in the environment where window build server are already running pxe and if pxe for mac is turned on, it will then interfere with windows devices? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: <2244650508 at messaging.sprintpcs.com> '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/f6a681f2/attachment.htm From tyakoob at searshc.com Mon Jun 22 14:58:21 2009 From: tyakoob at searshc.com (Yakoob, Toufiq) Date: Mon, 22 Jun 2009 17:58:21 -0400 Subject: [Casper] imaging mac In-Reply-To: <678B5546-DCE0-4003-ACA9-B1E513A4A1C9@uwec.edu> References: <678B5546-DCE0-4003-ACA9-B1E513A4A1C9@uwec.edu> Message-ID: Thank you so much? Now I got some ammunition to talk to my network team? J Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' From: Ernst, Craig S. [mailto:ERNSTCS at uwec.edu] Sent: Monday, June 22, 2009 4:44 PM To: Yakoob, Toufiq Cc: Dorey, Dustin; Casper List Subject: Re: [Casper] imaging mac The difference is two different boot protocols, PXE for Windows and BSDP for NetBoot on Macs. I suggest googling them for more info. Wikipedia will have info for PXE and Bombich will have good info about BSDP and how that works. Craig Ernst UW-Eau Claire (715) 836-3639 Sent from my iPhone On Jun 22, 2009, at 4:34 PM, "Yakoob, Toufiq" wrote: Thanks you so much for you quick response. Now before I talk to my network team I?d like to know how does a MAC boot with pxe knows to go to MAC build server and not to windows server or vs. versa? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' From: Ernst, Craig S. [mailto:ERNSTCS at uwec.edu] Sent: Monday, June 22, 2009 3:33 PM To: Dorey, Dustin; Yakoob, Toufiq; Casper List Subject: Re: [Casper] imaging mac Same deal here really. Using PXE to image windows machines with Microsoft SCCM OSD. Macs point to our NetBoot server for imaging with Casper. No issues. The routers are configured with the helper addresses across subnets. 3500 Windows and 500 Mac. Craig E On 6/22/09 3:29 PM, "Dorey, Dustin" wrote: We have a dual platform environment where our ?Windows? boxes pxe boot for use with Altiris and our Macs Netboot for use with Casper. No issues that I?m aware of. I just had some dialogue with the Network Guru here and he said it hasn?t really been an issue for him either. He just had to put the IP address for each in the helper file on the routers so we could boot across subnets. Right now we have a couple thousand windows machines, and about five thousand macs across thirty some odd buildings, each on it?s own subnet. -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Yakoob, Toufiq Sent: Monday, June 22, 2009 3:19 PM To: casper at list.jamfsoftware.com Subject: [Casper] imaging mac Is anybody setup pxe/netboot in the environment where window build server are already running pxe and if pxe for mac is turned on, it will then interfere with windows devices? Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090622/ba35f3dc/attachment.html From lopez at embl.de Tue Jun 23 01:08:01 2009 From: lopez at embl.de (Carmelo Lopez) Date: Tue, 23 Jun 2009 10:08:01 +0200 Subject: [Casper] Casper Admin not able to mount Fileserver Share Message-ID: <10264A3D-D09F-4963-ADE7-E753EFBEDB46@embl.de> Dear all, Here is something that happened to me yesterday. I installed the Beta 7 of Imaging and uninstalled it (basically did a Restore). Since I could not access the JSS website (using LDAP) I decided to start Workgroup Manager and change the password of Casperadmin user (BIG Error) After Restarting the server, I could access JSS and Casper Admin was able to mount the fileserver as read only. I had to go to JSS--> Management-->Distribution Points then I edited my server and changed the casperadmin password matching the one I added on the Workgroup Manager and working again cheers Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/b349f1a4/attachment.htm From CMyers at uclan.ac.uk Tue Jun 23 01:28:58 2009 From: CMyers at uclan.ac.uk (Criss Myers) Date: Tue, 23 Jun 2009 09:28:58 +0100 Subject: [Casper] Casper Admin not able to mount Fileserver Share In-Reply-To: <10264A3D-D09F-4963-ADE7-E753EFBEDB46@embl.de> References: <10264A3D-D09F-4963-ADE7-E753EFBEDB46@embl.de> Message-ID: <4A40A05A.BB96.0081.0@uclan.ac.uk> Hi, Thats a standard thing when you do a restore, especailly if your doing a migration, As when you create the JSS using the utility it auto-generates passwords for casperinstall and casperadmin Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 >>> Carmelo Lopez 06/23/09 9:08 AM >>> Dear all, Here is something that happened to me yesterday. I installed the Beta 7 of Imaging and uninstalled it (basically did a Restore). Since I could not access the JSS website (using LDAP) I decided to start Workgroup Manager and change the password of Casperadmin user (BIG Error) After Restarting the server, I could access JSS and Casper Admin was able to mount the fileserver as read only. I had to go to JSS--> Management-->Distribution Points then I edited my server and changed the casperadmin password matching the one I added on the Workgroup Manager and working again cheers Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/2e52c6d5/attachment.html From sdiver at d125.org Tue Jun 23 06:20:31 2009 From: sdiver at d125.org (Steven Diver) Date: Tue, 23 Jun 2009 08:20:31 -0500 Subject: [Casper] Software Categories Message-ID: I am looking for a cleaner (and better) way of categorizing/organizing our software within Casper Admin, so I am curious what everyone is using for their software Categories? Especially as I would like to make better use of Self Service, I'd like for it to be as user friendly as possible for end users. For reference, here are our categories that we have on our server... Adobe Apple Computer Programming Educational Email & Collaboration FileMaker Google Graphics & Multimedia JAMF Tools Mathematics Microsoft Operating Systems Printer Drivers Printers Reading Enrichment Scanners Science Scripts Unknown User Environment Prefs Utilities Web Browsers World Languages Thanks, Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/f8ed0e8d/attachment.html From eyoung at thayer.org Tue Jun 23 06:49:08 2009 From: eyoung at thayer.org (Eric Young) Date: Tue, 23 Jun 2009 09:49:08 -0400 Subject: [Casper] Software Categories In-Reply-To: References: Message-ID: <79BE7A53-7336-43E8-987B-D2E92D2ECDC8@thayer.org> seems like a rather personal thing to me at first blush, but I was still surprised by how different another list looked. here's mine: AVPS systems ( special group for classroom systems with interactive whiteboards) Faculty Only (test generation and grade book software mostly) IN Development (holding pen for new or upgraded stuff while I am making sure it is stable) On Demand (Mostly project based apps or stuff that a teacher might request for a limited time in a lab) One Time Installs (one off stuff, oddball drivers etc.. Flip camera software is in there for example) Operating system (core OS builds) Scripts Software Updates (not really in use as we run an in house SuS and I tend to build a new package if an app updates substantially) Standard Applications (all the stuff that every system gets: CS3, Office 2k8, ilife9, iwork9, FF, etc....) TESTING, Do Not Deploy (the playground/junkyard for developing stuff) To Be Removed (recently replaced items go here to suffer for a bit before being deleted) Unknown VAL (some specially licensed software for our visual arts lab.. Aperture mostly) Eric Young eyoung at thayer.org 781-664-2286 On Jun 23, 2009, at 9:20 AM, Steven Diver wrote: > I am looking for a cleaner (and better) way of categorizing/ > organizing our software within Casper Admin, so I am curious what > everyone is using for their software Categories? Especially as I > would like to make better use of Self Service, I'd like for it to be > as user friendly as possible for end users. > > For reference, here are our categories that we have on our server... > > Adobe > Apple > Computer Programming > Educational > Email & Collaboration > FileMaker > Google > Graphics & Multimedia > JAMF Tools > Mathematics > Microsoft > Operating Systems > Printer Drivers > Printers > Reading Enrichment > Scanners > Science > Scripts > Unknown > User Environment Prefs > Utilities > Web Browsers > World Languages > > Thanks, > Steve > > -- > Steven Diver, Network Manager > Adlai E. Stevenson High School / www.d125.org > Email: sdiver at d125.org / Phone: 847.415.4304 > > "Be not simply good, be good for something." > -Henry David Thoreau (1817-1862) > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/0f5bb4fa/attachment.html From cmyers at uclan.ac.uk Tue Jun 23 06:57:17 2009 From: cmyers at uclan.ac.uk (Criss Myers) Date: Tue, 23 Jun 2009 14:57:17 +0100 Subject: [Casper] Software Categories In-Reply-To: <79BE7A53-7336-43E8-987B-D2E92D2ECDC8@thayer.org> References: <79BE7A53-7336-43E8-987B-D2E92D2ECDC8@thayer.org> Message-ID: Here's mine as it appears in self service, I have others that are not in self service such as test, updates, core os, core software, out dated, apple updates, login, startup....... Printers Scanners Audio Adobe Visual Software signoff Development Windows Utilities Tools and fixes Criss On 23 Jun 2009, at 14:49, Eric Young wrote: > seems like a rather personal thing to me at first blush, but I was > still surprised by how different another list looked. > > here's mine: > > AVPS systems ( special group for classroom systems with interactive > whiteboards) > Faculty Only (test generation and grade book software mostly) > IN Development (holding pen for new or upgraded stuff while I am > making sure it is stable) > On Demand (Mostly project based apps or stuff that a teacher might > request for a limited time in a lab) > One Time Installs (one off stuff, oddball drivers etc.. Flip camera > software is in there for example) > Operating system (core OS builds) > Scripts > Software Updates (not really in use as we run an in house SuS and I > tend to build a new package if an app updates substantially) > Standard Applications (all the stuff that every system gets: CS3, > Office 2k8, ilife9, iwork9, FF, etc....) > TESTING, Do Not Deploy (the playground/junkyard for developing stuff) > To Be Removed (recently replaced items go here to suffer for a bit > before being deleted) > Unknown > VAL (some specially licensed software for our visual arts lab.. > Aperture mostly) > > > > Eric Young > eyoung at thayer.org > 781-664-2286 > > > > On Jun 23, 2009, at 9:20 AM, Steven Diver wrote: > >> I am looking for a cleaner (and better) way of categorizing/ >> organizing our software within Casper Admin, so I am curious what >> everyone is using for their software Categories? Especially as I >> would like to make better use of Self Service, I'd like for it to >> be as user friendly as possible for end users. >> >> For reference, here are our categories that we have on our server... >> >> Adobe >> Apple >> Computer Programming >> Educational >> Email & Collaboration >> FileMaker >> Google >> Graphics & Multimedia >> JAMF Tools >> Mathematics >> Microsoft >> Operating Systems >> Printer Drivers >> Printers >> Reading Enrichment >> Scanners >> Science >> Scripts >> Unknown >> User Environment Prefs >> Utilities >> Web Browsers >> World Languages >> >> Thanks, >> Steve >> >> -- >> Steven Diver, Network Manager >> Adlai E. Stevenson High School / www.d125.org >> Email: sdiver at d125.org / Phone: 847.415.4304 >> >> "Be not simply good, be good for something." >> -Henry David Thoreau (1817-1862) >> _______________________________________________ >> Casper mailing list >> Casper at list.jamfsoftware.com >> http://list.jamfsoftware.com/mailman/listinfo/casper > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/8280b9d0/attachment.htm From tlarki at kckps.org Tue Jun 23 06:57:17 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 23 Jun 2009 08:57:17 -0500 Subject: [Casper] Software Categories In-Reply-To: <79BE7A53-7336-43E8-987B-D2E92D2ECDC8@thayer.org> References: <79BE7A53-7336-43E8-987B-D2E92D2ECDC8@thayer.org> Message-ID: <4A4098ED.7141.0039.0@kckps.org> Mine is categorized by two main categories and then sub categories. I have end user stuff, and then IT stuff. Then under end users I have: Multimedia Web related Office productivity so on and so forth, then under the IT stuff I have all the technology stuff in categories like: network local user accounts directory services casper maintenance Of course not all of them are self service categories. I also have duplicated a few policies and am now using custom triggers. Like for example, CS3 and CS4 installs are done over a high speed switch. I will use ARD admin and send the jamf command to the client to manually trigger the CS3 install on the switch. I like this because then you know better what you are doing and you don't have people trying to install it over wireless. Plus my high speed switch is on it's own segregated VLAN so if it is on that particular VLAN I know it is for installing large packages... FYI Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Eric Young 06/23/09 8:49 AM >>> seems like a rather personal thing to me at first blush, but I was still surprised by how different another list looked. here's mine: AVPS systems ( special group for classroom systems with interactive whiteboards) Faculty Only (test generation and grade book software mostly) IN Development (holding pen for new or upgraded stuff while I am making sure it is stable) On Demand (Mostly project based apps or stuff that a teacher might request for a limited time in a lab) One Time Installs (one off stuff, oddball drivers etc.. Flip camera software is in there for example) Operating system (core OS builds) Scripts Software Updates (not really in use as we run an in house SuS and I tend to build a new package if an app updates substantially) Standard Applications (all the stuff that every system gets: CS3, Office 2k8, ilife9, iwork9, FF, etc....) TESTING, Do Not Deploy (the playground/junkyard for developing stuff) To Be Removed (recently replaced items go here to suffer for a bit before being deleted) Unknown VAL (some specially licensed software for our visual arts lab.. Aperture mostly) Eric Young eyoung at thayer.org 781-664-2286 On Jun 23, 2009, at 9:20 AM, Steven Diver wrote: > I am looking for a cleaner (and better) way of categorizing/ > organizing our software within Casper Admin, so I am curious what > everyone is using for their software Categories? Especially as I > would like to make better use of Self Service, I'd like for it to be > as user friendly as possible for end users. > > For reference, here are our categories that we have on our server... > > Adobe > Apple > Computer Programming > Educational > Email & Collaboration > FileMaker > Google > Graphics & Multimedia > JAMF Tools > Mathematics > Microsoft > Operating Systems > Printer Drivers > Printers > Reading Enrichment > Scanners > Science > Scripts > Unknown > User Environment Prefs > Utilities > Web Browsers > World Languages > > Thanks, > Steve > > -- > Steven Diver, Network Manager > Adlai E. Stevenson High School / www.d125.org > Email: sdiver at d125.org / Phone: 847.415.4304 > > "Be not simply good, be good for something." > -Henry David Thoreau (1817-1862) > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From jared.nichols at ll.mit.edu Tue Jun 23 06:50:57 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 23 Jun 2009 09:50:57 -0400 Subject: [Casper] Software Categories In-Reply-To: Message-ID: I've got: Connectivity (VPN Clients) Development (Xcode etc) Graphics & Publishing (Adobe etc) Internet (browsers and plugins) Maintenance (not Self Service, but there are some cleanup things, login banner etc) Printers Productivity (Office, SAP, EndNote etc) Scientific & Engineering (Matlab etc) Security (firewall rules - not self service) VMWare (The app as well as standard VMs that we provide) j On 6/23/09 09:20 , "Steven Diver" wrote: I am looking for a cleaner (and better) way of categorizing/organizing our software within Casper Admin, so I am curious what everyone is using for their software Categories? Especially as I would like to make better use of Self Service, I'd like for it to be as user friendly as possible for end users. For reference, here are our categories that we have on our server... Adobe Apple Computer Programming Educational Email & Collaboration FileMaker Google Graphics & Multimedia JAMF Tools Mathematics Microsoft Operating Systems Printer Drivers Printers Reading Enrichment Scanners Science Scripts Unknown User Environment Prefs Utilities Web Browsers World Languages Thanks, Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/c9ebb87a/attachment.htm From jared.nichols at ll.mit.edu Tue Jun 23 06:50:57 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 23 Jun 2009 09:50:57 -0400 Subject: [Casper] Software Categories In-Reply-To: Message-ID: I've got: Connectivity (VPN Clients) Development (Xcode etc) Graphics & Publishing (Adobe etc) Internet (browsers and plugins) Maintenance (not Self Service, but there are some cleanup things, login banner etc) Printers Productivity (Office, SAP, EndNote etc) Scientific & Engineering (Matlab etc) Security (firewall rules - not self service) VMWare (The app as well as standard VMs that we provide) j On 6/23/09 09:20 , "Steven Diver" wrote: I am looking for a cleaner (and better) way of categorizing/organizing our software within Casper Admin, so I am curious what everyone is using for their software Categories? Especially as I would like to make better use of Self Service, I'd like for it to be as user friendly as possible for end users. For reference, here are our categories that we have on our server... Adobe Apple Computer Programming Educational Email & Collaboration FileMaker Google Graphics & Multimedia JAMF Tools Mathematics Microsoft Operating Systems Printer Drivers Printers Reading Enrichment Scanners Science Scripts Unknown User Environment Prefs Utilities Web Browsers World Languages Thanks, Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/c9ebb87a/attachment.html From chad.brewer at bend.k12.or.us Tue Jun 23 10:28:01 2009 From: chad.brewer at bend.k12.or.us (Chad Brewer) Date: Tue, 23 Jun 2009 10:28:01 -0700 Subject: [Casper] Image too big? Message-ID: Our base (somewhat monolithic) image has gotten too big to put on a 40GB hard drive. The compressed image file is just over 13GB and is around 25GB once installed. We are imaging with Casper Imaging using both standard imaging and multicast streams. Both are having this same problem. Is there any easy fix to this? Obviously the 25GB image will work on a 40GB drive, but I no longer have an easy way to get the image onto the drive. Chad -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/ffa2c3ea/attachment.html From jared.nichols at ll.mit.edu Tue Jun 23 10:32:35 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 23 Jun 2009 13:32:35 -0400 Subject: [Casper] Image too big? In-Reply-To: Message-ID: Slim down your image and let people install from Self Service On 6/23/09 13:28 , "Chad Brewer" wrote: Our base (somewhat monolithic) image has gotten too big to put on a 40GB hard drive. The compressed image file is just over 13GB and is around 25GB once installed. We are imaging with Casper Imaging using both standard imaging and multicast streams. Both are having this same problem. Is there any easy fix to this? Obviously the 25GB image will work on a 40GB drive, but I no longer have an easy way to get the image onto the drive. Chad --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/1ba56cde/attachment.html From Dustin.Dorey at district196.org Tue Jun 23 11:03:50 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Tue, 23 Jun 2009 13:03:50 -0500 Subject: [Casper] Casper Imaging failing to load on Netinstall for one machine Message-ID: I have a 17" intel iMac that I cannot get to load Casper Imaging on via netbooted to a Netinstall set created from JAMF's tools. It will Netboot, load the OS and as soon as Casper Imaging goes to load it hangs on initializing, every once in a while it will get to checking packages. Other intels netboot to the same server and install set properly. I have removed the computer from the JSS I zeroed the HD I imaged it in Target boot mode just fine. I upgraded the firmware Moved it to an entirely different subnet on known good connections at a different building. I'm out of ideas. Any advice? Thanks! -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/ab562227/attachment.html From ERNSTCS at uwec.edu Tue Jun 23 11:26:41 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 23 Jun 2009 13:26:41 -0500 Subject: [Casper] Image too big? In-Reply-To: Message-ID: That's what I was wondering...why is it so big? Are you talking just your base OS package or everything that gets installed with Casper Imaging? Are you caching packages locally then I assume? My OS is around 3.57GB. I've stripped out printer drivers to be packages installed later as needed, as well as the languages. Are you imaging from a Restore partition or while NetBooted? Craig E On 6/23/09 12:32 PM, "Nichols, Jared" wrote: Slim down your image and let people install from Self Service On 6/23/09 13:28 , "Chad Brewer" wrote: Our base (somewhat monolithic) image has gotten too big to put on a 40GB hard drive. The compressed image file is just over 13GB and is around 25GB once installed. We are imaging with Casper Imaging using both standard imaging and multicast streams. Both are having this same problem. Is there any easy fix to this? Obviously the 25GB image will work on a 40GB drive, but I no longer have an easy way to get the image onto the drive. Chad --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/3f06fd77/attachment.htm From ERNSTCS at uwec.edu Tue Jun 23 11:28:14 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 23 Jun 2009 13:28:14 -0500 Subject: [Casper] Casper Imaging failing to load on Netinstall for one machine In-Reply-To: Message-ID: Hardware problem? On 6/23/09 1:03 PM, "Dorey, Dustin" wrote: I have a 17" intel iMac that I cannot get to load Casper Imaging on via netbooted to a Netinstall set created from JAMF's tools. It will Netboot, load the OS and as soon as Casper Imaging goes to load it hangs on initializing, every once in a while it will get to checking packages. Other intels netboot to the same server and install set properly. I have removed the computer from the JSS I zeroed the HD I imaged it in Target boot mode just fine. I upgraded the firmware Moved it to an entirely different subnet on known good connections at a different building. I'm out of ideas. Any advice? Thanks! -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/2b164b98/attachment.html From swood at integer.com Tue Jun 23 11:33:52 2009 From: swood at integer.com (Steve Wood) Date: Tue, 23 Jun 2009 13:33:52 -0500 Subject: [Casper] Image too big? In-Reply-To: References: Message-ID: <438f5a310906231133i64f8a0b8of823cf5cee3c895c@mail.gmail.com> You called your image "monolithic" in your email, which leads me to understand that you have the OS plus all "common" applications installed in the image and that is what you are laying down on machines. Like Jared said, pull out all of those apps and install them Self Service. My OS image is just that, the OS, with nothing else. I use InstaDMG to build the OS image, then use Casper configurations to push the "common" applications, with the exception of the Adobe suite. I push the Adobe suite by a login policy. I put machines I am imaging into a Smart Group by naming them a certain way so they automatically get added to a "Post Image" policy that installs Adobe CS3 and all updates. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Tue, Jun 23, 2009 at 1:26 PM, Ernst, Craig S. wrote: > That?s what I was wondering...why is it so big? Are you talking just your > base OS package or everything that gets installed with Casper Imaging? Are > you caching packages locally then I assume? > > My OS is around 3.57GB. I?ve stripped out printer drivers to be packages > installed later as needed, as well as the languages. > > Are you imaging from a Restore partition or while NetBooted? > > Craig E > > > On 6/23/09 12:32 PM, "Nichols, Jared" wrote: > > Slim down your image and let people install from Self Service > > > On 6/23/09 13:28 , "Chad Brewer" wrote: > > Our base (somewhat monolithic) image has gotten too big to put on a 40GB > hard drive. The compressed image file is just over 13GB and is around 25GB > once installed. We are imaging with Casper Imaging using both standard > imaging and multicast streams. Both are having this same problem. Is there > any easy fix to this? Obviously the 25GB image will work on a 40GB drive, > but I no longer have an easy way to get the image onto the drive. > > Chad > > > --- > Jared F. Nichols > Desktop Engineer, Infrastructure and Operations > Information Services Department > MIT Lincoln Laboratory > 244 Wood Street > Lexington, Massachusetts 02420 > 781.981.5436 > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/ddcdbf6d/attachment.htm From ERNSTCS at uwec.edu Tue Jun 23 11:41:24 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 23 Jun 2009 13:41:24 -0500 Subject: [Casper] Software Categories In-Reply-To: Message-ID: I can't miss the party on categories. Here are mine. Adobe - (adobe)Obvious Classic - (classic) Old OS9 stuff, pretty much not used anymore Common Applications - (ca) Applications that many departments use that don't have a category that suits them, like Google Earth, etc. Departmental - (dep) Applications specific to a deprtment Graphics & Web Design - (design) Obvious Hardware - (hw) for devices like scanners, etc. Internet - (internet) Browsers, or other applications that utilize the Internet like Messenger, FTP, VPN Languages - (lang) Language packs for the OS Multimedia - (mm) Video Editing, Audio Editing, Disc Authoring, Players Office - (office) Obvious OS - (os) Obvious Printers - (print) Printer driver and software packages Scripts - Never broke these out into other groups from when it was originally setup Suites - (suite) iLife, iWork System Configuration - (sys) Packages that modify system preferences or behaviour User Environment - (ue) Packages that modify user preferences or behaviour Utilities - (util) Remote Desktop, KeyServer, refit, Stuffit Expander, All those random applications We also start the name of our packages with the prefix in brackets, at least for those that tolerate being renamed. Some MPKGs don't like that very much. =) Examples: os-X.5.7(a), office-2008_12.1.9 Craig E On 6/23/09 8:20 AM, "Steven Diver" wrote: I am looking for a cleaner (and better) way of categorizing/organizing our software within Casper Admin, so I am curious what everyone is using for their software Categories? Especially as I would like to make better use of Self Service, I'd like for it to be as user friendly as possible for end users. For reference, here are our categories that we have on our server... Adobe Apple Computer Programming Educational Email & Collaboration FileMaker Google Graphics & Multimedia JAMF Tools Mathematics Microsoft Operating Systems Printer Drivers Printers Reading Enrichment Scanners Science Scripts Unknown User Environment Prefs Utilities Web Browsers World Languages Thanks, Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/766f975c/attachment.htm From Dustin.Dorey at district196.org Tue Jun 23 11:45:25 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Tue, 23 Jun 2009 13:45:25 -0500 Subject: [Casper] Software Categories In-Reply-To: References: Message-ID: Application Updates Applications Applications-Elementary Applications-Testing Bootcamp Games Internet Addins Operating Systems Printers Restores Scripted Apps Scripts Self Service SpecED (Licensed) System Settings System Updates Unknown User Settings Utlility -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Ernst, Craig S. Sent: Tuesday, June 23, 2009 1:41 PM To: Casper List Subject: Re: [Casper] Software Categories I can't miss the party on categories. Here are mine. Adobe - (adobe)Obvious Classic - (classic) Old OS9 stuff, pretty much not used anymore Common Applications - (ca) Applications that many departments use that don't have a category that suits them, like Google Earth, etc. Departmental - (dep) Applications specific to a deprtment Graphics & Web Design - (design) Obvious Hardware - (hw) for devices like scanners, etc. Internet - (internet) Browsers, or other applications that utilize the Internet like Messenger, FTP, VPN Languages - (lang) Language packs for the OS Multimedia - (mm) Video Editing, Audio Editing, Disc Authoring, Players Office - (office) Obvious OS - (os) Obvious Printers - (print) Printer driver and software packages Scripts - Never broke these out into other groups from when it was originally setup Suites - (suite) iLife, iWork System Configuration - (sys) Packages that modify system preferences or behaviour User Environment - (ue) Packages that modify user preferences or behaviour Utilities - (util) Remote Desktop, KeyServer, refit, Stuffit Expander, All those random applications We also start the name of our packages with the prefix in brackets, at least for those that tolerate being renamed. Some MPKGs don't like that very much. =) Examples: os-X.5.7(a), office-2008_12.1.9 Craig E On 6/23/09 8:20 AM, "Steven Diver" wrote: I am looking for a cleaner (and better) way of categorizing/organizing our software within Casper Admin, so I am curious what everyone is using for their software Categories? Especially as I would like to make better use of Self Service, I'd like for it to be as user friendly as possible for end users. For reference, here are our categories that we have on our server... Adobe Apple Computer Programming Educational Email & Collaboration FileMaker Google Graphics & Multimedia JAMF Tools Mathematics Microsoft Operating Systems Printer Drivers Printers Reading Enrichment Scanners Science Scripts Unknown User Environment Prefs Utilities Web Browsers World Languages Thanks, Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/8ffdf86b/attachment.html From beyerk at district65.net Tue Jun 23 12:00:21 2009 From: beyerk at district65.net (Kay Beyer) Date: Tue, 23 Jun 2009 14:00:21 -0500 Subject: [Casper] Casper Digest, Vol 30, Issue 21 Message-ID: I am on vacation until June 30th. If you need immediately help, please contact someone else in Information Services. Thanks. Kay -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/64aafc1a/attachment.html From james.alcasid at va.gov Tue Jun 23 12:04:58 2009 From: james.alcasid at va.gov (James Alcasid) Date: Tue, 23 Jun 2009 15:04:58 -0400 Subject: [Casper] Casper Imaging failing to load on Netinstall for one machine In-Reply-To: Message-ID: I was thinking the same thing. Might be a bad sector that may need to be remapped via Disk Utility. James Alcas?d, ACSA | VeriSolv Technologies Department of Veterans Affairs | Enterprise Infrastructure Engineering 470 L?Enfant Plaza Suite 3100, Washington DC 20024 Office (202) 245-4573, Mobile (703) 400-1471 From: "Ernst, Craig S." Date: Tue, 23 Jun 2009 14:28:14 -0400 To: "Dorey, Dustin" , Casper List Subject: Re: [Casper] Casper Imaging failing to load on Netinstall for one machine Hardware problem? On 6/23/09 1:03 PM, "Dorey, Dustin" wrote: > I have a 17? intel iMac that I cannot get to load Casper Imaging on via > netbooted to a Netinstall set created from JAMF?s tools. It will Netboot, > load the OS and as soon as Casper Imaging goes to load it hangs on > initializing, every once in a while it will get to checking packages. > > Other intels netboot to the same server and install set properly. > I have removed the computer from the JSS > I zeroed the HD > I imaged it in Target boot mode just fine. > I upgraded the firmware > Moved it to an entirely different subnet on known good connections at a > different building. > > I?m out of ideas. Any advice? Thanks! > -Dusty- > > Dustin Dorey > Technology Support Cluster Specialist > Independant School District 196 > Rosemount-Apple Valley-Eagan Public Schools > dustin.dorey at district196.org > 651|423|7971 > > _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/5efbbec3/attachment.html From tlarki at kckps.org Tue Jun 23 12:14:28 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 23 Jun 2009 14:14:28 -0500 Subject: [Casper] Casper Imaging failing to load on Netinstall for onemachine In-Reply-To: References: Message-ID: <4A40E344.7141.0039.0@kckps.org> Netinstalls store in RAM and in virtual memory on the HD. If there is not enough free space it will lock. My netinstall I think is like 11 gigs, but my main image is about 14 gigs in size. I have a very large standard image, and it is faster to block copy said large image than to package deploy a base image and many packages to over 6,000 clients. Remember that a netinstall pulls down the whole OS so it needs to pull down the compressed image file and then have enough space to expand at the same time. I am thinking you want at least probably 20 gigs free. Once in a netinstall if you quit the casper imaging app it will drop you to a root shell session. You can run the diskutil command from there and wipe out and restore a new partition, then relaunch the casper imaging app by using the open command. That way you don't have to re-netboot 100 times trying to troubleshoot it. My very first guess at the problem would be bad HD or bad RAM, possibly bad NIC but in my experience bad NICs typically fail to netboot all together. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> James Alcasid 06/23/09 2:04 PM >>> I was thinking the same thing. Might be a bad sector that may need to be remapped via Disk Utility. James Alcas?d, ACSA | VeriSolv Technologies Department of Veterans Affairs | Enterprise Infrastructure Engineering 470 L?Enfant Plaza Suite 3100, Washington DC 20024 Office (202) 245-4573, Mobile (703) 400-1471 From: "Ernst, Craig S." Date: Tue, 23 Jun 2009 14:28:14 -0400 To: "Dorey, Dustin" , Casper List Subject: Re: [Casper] Casper Imaging failing to load on Netinstall for one machine Hardware problem? On 6/23/09 1:03 PM, "Dorey, Dustin" wrote: > I have a 17? intel iMac that I cannot get to load Casper Imaging on via > netbooted to a Netinstall set created from JAMF?s tools. It will Netboot, > load the OS and as soon as Casper Imaging goes to load it hangs on > initializing, every once in a while it will get to checking packages. > > Other intels netboot to the same server and install set properly. > I have removed the computer from the JSS > I zeroed the HD > I imaged it in Target boot mode just fine. > I upgraded the firmware > Moved it to an entirely different subnet on known good connections at a > different building. > > I?m out of ideas. Any advice? Thanks! > -Dusty- > > Dustin Dorey > Technology Support Cluster Specialist > Independant School District 196 > Rosemount-Apple Valley-Eagan Public Schools > dustin.dorey at district196.org > 651|423|7971 > > _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From Dustin.Dorey at district196.org Tue Jun 23 12:28:43 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Tue, 23 Jun 2009 14:28:43 -0500 Subject: [Casper] Casper Imaging failing to load on Netinstall foronemachine In-Reply-To: <4A40E344.7141.0039.0@kckps.org> References: <4A40E344.7141.0039.0@kckps.org> Message-ID: I was kind of thinking hardware as well, I can however image the drive via target mode and successfully zeroed the drive. This of course doesn't guarantee that the HD is fine but makes it less likely there is an issue I'd think. RAM is a good place to look though. I'll mess around. Thanks for the ideas. -Dusty- -----Original Message----- From: Thomas Larkin [mailto:tlarki at kckps.org] Sent: Tuesday, June 23, 2009 2:14 PM To: Dorey, Dustin; Casper List; Craig S. Ernst; James Alcasid Subject: Re: [Casper] Casper Imaging failing to load on Netinstall foronemachine Netinstalls store in RAM and in virtual memory on the HD. If there is not enough free space it will lock. My netinstall I think is like 11 gigs, but my main image is about 14 gigs in size. I have a very large standard image, and it is faster to block copy said large image than to package deploy a base image and many packages to over 6,000 clients. Remember that a netinstall pulls down the whole OS so it needs to pull down the compressed image file and then have enough space to expand at the same time. I am thinking you want at least probably 20 gigs free. Once in a netinstall if you quit the casper imaging app it will drop you to a root shell session. You can run the diskutil command from there and wipe out and restore a new partition, then relaunch the casper imaging app by using the open command. That way you don't have to re-netboot 100 times trying to troubleshoot it. My very first guess at the problem would be bad HD or bad RAM, possibly bad NIC but in my experience bad NICs typically fail to netboot all together. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> James Alcasid 06/23/09 2:04 PM >>> I was thinking the same thing. Might be a bad sector that may need to be remapped via Disk Utility. James Alcas?d, ACSA | VeriSolv Technologies Department of Veterans Affairs | Enterprise Infrastructure Engineering 470 L?Enfant Plaza Suite 3100, Washington DC 20024 Office (202) 245-4573, Mobile (703) 400-1471 From: "Ernst, Craig S." Date: Tue, 23 Jun 2009 14:28:14 -0400 To: "Dorey, Dustin" , Casper List Subject: Re: [Casper] Casper Imaging failing to load on Netinstall for one machine Hardware problem? On 6/23/09 1:03 PM, "Dorey, Dustin" wrote: > I have a 17? intel iMac that I cannot get to load Casper Imaging on via > netbooted to a Netinstall set created from JAMF?s tools. It will Netboot, > load the OS and as soon as Casper Imaging goes to load it hangs on > initializing, every once in a while it will get to checking packages. > > Other intels netboot to the same server and install set properly. > I have removed the computer from the JSS > I zeroed the HD > I imaged it in Target boot mode just fine. > I upgraded the firmware > Moved it to an entirely different subnet on known good connections at a > different building. > > I?m out of ideas. Any advice? Thanks! > -Dusty- > > Dustin Dorey > Technology Support Cluster Specialist > Independant School District 196 > Rosemount-Apple Valley-Eagan Public Schools > dustin.dorey at district196.org > 651|423|7971 > > _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From jstrauss at loyolahs.edu Tue Jun 23 13:05:48 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 23 Jun 2009 13:05:48 -0700 Subject: [Casper] Server is not responding Message-ID: Has anyone received a "server is not responding" error while imaging computers and using the bindtoOD script to secure bind them? It was working for a couple days, now it's not. Nothing has changed server-side, and I have to manually un- and re-bind the machine three or four times before it takes. Just thought someone on here might know off the top... Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/5e25feb6/attachment.html From chad.brewer at bend.k12.or.us Tue Jun 23 13:23:39 2009 From: chad.brewer at bend.k12.or.us (Chad Brewer) Date: Tue, 23 Jun 2009 13:23:39 -0700 Subject: [Casper] Image too big? In-Reply-To: <438f5a310906231133i64f8a0b8of823cf5cee3c895c@mail.gmail.com> References: <438f5a310906231133i64f8a0b8of823cf5cee3c895c@mail.gmail.com> Message-ID: I like the idea of layering Apps on top of the image, but for things like Office 08, iLife and iWork its quicker and easier to just have them in the image. We have thousands of computers to image over the summer and we use multicast so we can do a high number of computers at once with limited server resources. I do have lots of other packages that we install via policy and casper remote after the computers are imaged. We do all of our imaging from netboot using Casper Imaging. Chad Steve Wood on June 23, 2009 at 11:33 AM -0700 wrote: >You called your image "monolithic" in your email, which leads me to >understand that you have the OS plus all "common" applications installed >in the image and that is what you are laying down on machines. Like >Jared said, pull out all of those apps and install them Self Service. > >My OS image is just that, the OS, with nothing else. I use InstaDMG to >build the OS image, then use Casper configurations to push the "common" >applications, with the exception of the Adobe suite. I push the Adobe >suite by a login policy. I put machines I am imaging into a Smart Group >by naming them a certain way so they automatically get added to a "Post >Image" policy that installs Adobe CS3 and all updates. > > > >Steve Wood >Director of IT >[ mailto:swood at integer.com ]swood at integer.com > >The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 >T 214.758.6813 | F 214.758.6901 | C 940.312.2475 > > >On Tue, Jun 23, 2009 at 1:26 PM, Ernst, Craig S. <[ >mailto:ERNSTCS at uwec.edu ]ERNSTCS at uwec.edu> wrote: > > > >That?s what I was wondering...why is it so big? Are you talking just your >base OS package or everything that gets installed with Casper Imaging? >Are you caching packages locally then I assume? > >My OS is around 3.57GB. I?ve stripped out printer drivers to be packages >installed later as needed, as well as the languages. > >Are you imaging from a Restore partition or while NetBooted? > >Craig E > > >On 6/23/09 12:32 PM, "Nichols, Jared" <[ http://jared.nichols at ll.mit.edu >]jared.nichols at ll.mit.edu> wrote: > > > >Slim down your image and let people install from Self Service > > >On 6/23/09 13:28 , "Chad Brewer" <[ http://chad.brewer at bend.k12.or.us >]chad.brewer at bend.k12.or.us> wrote: > > >Our base (somewhat monolithic) image has gotten too big to put on a 40GB >hard drive. The compressed image file is just over 13GB and is around >25GB once installed. We are imaging with Casper Imaging using both >standard imaging and multicast streams. Both are having this same >problem. Is there any easy fix to this? Obviously the 25GB image will >work on a 40GB drive, but I no longer have an easy way to get the image >onto the drive. > >Chad > > > >--- >Jared F. Nichols >Desktop Engineer, Infrastructure and Operations >Information Services Department >MIT Lincoln Laboratory >244 Wood Street >Lexington, Massachusetts 02420 >781.981.5436 > > > > > >_______________________________________________ >Casper mailing list >[ mailto:Casper at list.jamfsoftware.com ]Casper at list.jamfsoftware.com >[ http://list.jamfsoftware.com/mailman/listinfo/casper >]http://list.jamfsoftware.com/mailman/listinfo/casper > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/97e5267c/attachment.htm From ERNSTCS at uwec.edu Tue Jun 23 13:57:31 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Tue, 23 Jun 2009 15:57:31 -0500 Subject: [Casper] Image too big? In-Reply-To: Message-ID: Quicker and easier because of the block copy you mean? I'd still prefer a virgin OS...just my opinion. Craig E On 6/23/09 3:23 PM, "Chad Brewer" wrote: I like the idea of layering Apps on top of the image, but for things like Office 08, iLife and iWork its quicker and easier to just have them in the image. We have thousands of computers to image over the summer and we use multicast so we can do a high number of computers at once with limited server resources. I do have lots of other packages that we install via policy and casper remote after the computers are imaged. We do all of our imaging from netboot using Casper Imaging. Chad Steve Wood on June 23, 2009 at 11:33 AM -0700 wrote: You called your image "monolithic" in your email, which leads me to understand that you have the OS plus all "common" applications installed in the image and that is what you are laying down on machines. Like Jared said, pull out all of those apps and install them Self Service. My OS image is just that, the OS, with nothing else. I use InstaDMG to build the OS image, then use Casper configurations to push the "common" applications, with the exception of the Adobe suite. I push the Adobe suite by a login policy. I put machines I am imaging into a Smart Group by naming them a certain way so they automatically get added to a "Post Image" policy that installs Adobe CS3 and all updates. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Tue, Jun 23, 2009 at 1:26 PM, Ernst, Craig S. > wrote: That's what I was wondering...why is it so big? Are you talking just your base OS package or everything that gets installed with Casper Imaging? Are you caching packages locally then I assume? My OS is around 3.57GB. I've stripped out printer drivers to be packages installed later as needed, as well as the languages. Are you imaging from a Restore partition or while NetBooted? Craig E On 6/23/09 12:32 PM, "Nichols, Jared" > wrote: Slim down your image and let people install from Self Service On 6/23/09 13:28 , "Chad Brewer" > wrote: Our base (somewhat monolithic) image has gotten too big to put on a 40GB hard drive. The compressed image file is just over 13GB and is around 25GB once installed. We are imaging with Casper Imaging using both standard imaging and multicast streams. Both are having this same problem. Is there any easy fix to this? Obviously the 25GB image will work on a 40GB drive, but I no longer have an easy way to get the image onto the drive. Chad --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090623/4975c63e/attachment.htm From tlarki at kckps.org Tue Jun 23 15:00:23 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Tue, 23 Jun 2009 17:00:23 -0500 Subject: [Casper] Image too big? Message-ID: <4A410A26020000390000ECC9@gwoes4.kckps.org> Yes the block copy is faster in my situation. For example, every student machine has iLife suite standard on it, plus MS office, plus several other educational apps which we have district wide licenses for. Once you add that all up, it is like 10 gigs of software that need to go on a student machine standard. Now when I start mass imaging (which will start tomorrow now that I got server side stuff done) and when I am imaging say, 25 macbooks at the same time AFP gets real flaky switching over to packages and when machines aren't all pulling from the server at the same time. Throughput actually drops. I don't have a multi cast environment set up yet though. I for one don't have time nor do I have the right equipment all located together to do multicasting. So I am unicasting. That may be a major difference since with multi casting they would all be on the same page? Anyway, in my experience last year imaging 6,000 Macbooks with a dual boot OS X and Win XP Pro image, it was way faster when we did a straight block copy rather than, the OS, then iLife, then Office, then logger Pro, then whatever edu app they have standard and so forth. I think that the straight block copy may be faster with multicasting too, but I can't verify that. Don't get me wrong, package based deployment is bad ass, but when doing massive imaging in a short period, at least for me, the block copy of the all inclusive image performs faster as far as imaging times go. Just my experience. I hope to have multi casting up and running by next year, and I also am hoping to integrate our edirectory with my Open Directory LDAP.....That of course is a whole other can of worms. -Tom ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 06/23/09 4:01 PM >>> Quicker and easier because of the block copy you mean? I'd still prefer a virgin OS...just my opinion. Craig E On 6/23/09 3:23 PM, "Chad Brewer" wrote: I like the idea of layering Apps on top of the image, but for things like Office 08, iLife and iWork its quicker and easier to just have them in the image. We have thousands of computers to image over the summer and we use multicast so we can do a high number of computers at once with limited server resources. I do have lots of other packages that we install via policy and casper remote after the computers are imaged. We do all of our imaging from netboot using Casper Imaging. Chad Steve Wood on June 23, 2009 at 11:33 AM -0700 wrote: You called your image "monolithic" in your email, which leads me to understand that you have the OS plus all "common" applications installed in the image and that is what you are laying down on machines. Like Jared said, pull out all of those apps and install them Self Service. My OS image is just that, the OS, with nothing else. I use InstaDMG to build the OS image, then use Casper configurations to push the "common" applications, with the exception of the Adobe suite. I push the Adobe suite by a login policy. I put machines I am imaging into a Smart Group by naming them a certain way so they automatically get added to a "Post Image" policy that installs Adobe CS3 and all updates. Steve Wood Director of IT swood at integer.com The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201 T 214.758.6813 | F 214.758.6901 | C 940.312.2475 On Tue, Jun 23, 2009 at 1:26 PM, Ernst, Craig S. > wrote: That's what I was wondering...why is it so big? Are you talking just your base OS package or everything that gets installed with Casper Imaging? Are you caching packages locally then I assume? My OS is around 3.57GB. I've stripped out printer drivers to be packages installed later as needed, as well as the languages. Are you imaging from a Restore partition or while NetBooted? Craig E On 6/23/09 12:32 PM, "Nichols, Jared" > wrote: Slim down your image and let people install from Self Service On 6/23/09 13:28 , "Chad Brewer" > wrote: Our base (somewhat monolithic) image has gotten too big to put on a 40GB hard drive. The compressed image file is just over 13GB and is around 25GB once installed. We are imaging with Casper Imaging using both standard imaging and multicast streams. Both are having this same problem. Is there any easy fix to this? Obviously the 25GB image will work on a 40GB drive, but I no longer have an easy way to get the image onto the drive. Chad --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From zach at jamfsoftware.com Wed Jun 24 08:58:21 2009 From: zach at jamfsoftware.com (Zach Halmstad) Date: Wed, 24 Jun 2009 08:58:21 -0700 Subject: [Casper] Casper Suite 7.0 Released This Week In-Reply-To: Message-ID: Hello everyone- Casper Suite 7.0 has been completed! Everybody should be getting an email with information by Friday afternoon. If you don't receive an email by then, or have pressing needs to upgrade sooner, please send an email to: blaine at jamfsoftware.com He will be happy to get you the information as quickly as possible. There are a number of new features and enhancements that are related to recent discussions on the list: Adobe CS3 and CS4 Deployments: We have much better support for CS3 and CS4 installers. The jamf binary also goes through the installer logs if an error is returned from the Adobe Installer to give you a quick idea of what the problem is. The infamous Error Code 7 should now come with some more information. The recent "Image too big?" thread: We have a new feature called Compiled Configurations. This allows you to use a completely modular approach to building your images while still having the speed of a block copy for a monolithic image. DVD OS Package Creation: Along with the idea of Compiled Configurations, we have also implemented the ability for Casper Imaging to utilize a disk image of a Mac OS X Install DVD. Boot Camp Imaging: Casper Imaging also has the ability to partition hard drives and deploy Winclone images for Bootcamp support. Partitioning is built into a Configuration and can be setup using Casper Admin. Open Directory Binding: The JSS now allows you to specify more directory bindings than just the built in Active Directory binding. You can also create bindings for Open Directory, Likewise, ADmitMac and Centrify. These bindings are available through Casper Imaging, Policies and Casper Remote. Managed Preferences and The Desktop & Screensaver pref pane: The new Managed Preferences feature will be a great way to enforce things like this. If you're familiar with MCX, Managed Preferences are basically the same thing. We're excited to see the discussions regarding Managed Preferences on the list, and will jump in to give tips when possible. regards, zach -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090624/af99e3fd/attachment.html From clinton.blackmore at westwind.ab.ca Wed Jun 24 14:55:49 2009 From: clinton.blackmore at westwind.ab.ca (Clinton Blackmore) Date: Wed, 24 Jun 2009 15:55:49 -0600 Subject: [Casper] Tips on shrinking netboot image Message-ID: <04F0F832-11CA-490B-8C5F-DAA8106A66D2@westwind.ab.ca> Greetings. I was wondering if any of you have tips on shrinking the netboot image that Casper Imaging runs off of. I made a minimal leopard install (ie. OS with no printer drivers, languages, or X11) and created a netinstall set with Casper NetInstal Creator 2.02 (from the Resource Kit). The resulting spareimage file in the .nbi directory is 6.76 GB. On an iBook G4 that I've netbooted in verbose mode, it is saying, "uid 0 on /private/tmp: file system full", and it seems plausible that a smaller netinstall set might alleviate this. Cheers, Clinton Blackmore This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. From jorge at nyu.edu Wed Jun 24 15:31:51 2009 From: jorge at nyu.edu (=?utf-8?Q? jorge_a._najera-ordo=C3=B1ez ?=) Date: Wed, 24 Jun 2009 18:31:51 -0400 Subject: [Casper] Tips on shrinking netboot image In-Reply-To: <04F0F832-11CA-490B-8C5F-DAA8106A66D2@westwind.ab.ca> References: <04F0F832-11CA-490B-8C5F-DAA8106A66D2@westwind.ab.ca> Message-ID: <5174E6A0-6E1D-4D91-A986-61FE0152F8BE@nyu.edu> i just deleted all the unnecessary apps out of the application and the utilities folder before running thr net install creatir i think i left terminal and system prefs. everything works fine since casper imaging takes care of everything. jorge On Jun 24, 2009, at 17:55, Clinton Blackmore wrote: > Greetings. > > I was wondering if any of you have tips on shrinking the netboot image > that Casper Imaging runs off of. I made a minimal leopard install > (ie. OS with no printer drivers, languages, or X11) and created a > netinstall set with Casper NetInstal Creator 2.02 (from the Resource > Kit). The resulting spareimage file in the .nbi directory is 6.76 GB. > > On an iBook G4 that I've netbooted in verbose mode, it is saying, "uid > 0 on /private/tmp: file system full", and it seems plausible that a > smaller netinstall set might alleviate this. > > Cheers, > Clinton Blackmore > > > This email has been scanned by Barracuda Network's Anti-Virus and > Spam Firewall. > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper From bazmail at bazmac.co.uk Thu Jun 25 04:18:26 2009 From: bazmail at bazmac.co.uk (Michael Curtis) Date: Thu, 25 Jun 2009 12:18:26 +0100 Subject: [Casper] v7 and managed prefs Message-ID: Hi, I have upgraded to v7 and it has gone very well. I have one issue with Managed Preferences. It seems to me that I can only add one preference at a time to a time to a policy. I save it and it takes me out of the template and I then have to go back in and start again. Am I missing a trick here? Best wishes Michael ***************************************************** This E-Mail has been scanned by Sophos Anti-Virus ***************************************************** From enrique.silberg at yr.com Thu Jun 25 07:17:57 2009 From: enrique.silberg at yr.com (enrique silberg =?ISO-8859-1?B?lQ==?=) Date: Thu, 25 Jun 2009 10:17:57 -0400 Subject: [Casper] v7 In-Reply-To: Message-ID: Just finished upgrade to 7 no problems. Interface looks clean. (JSS is getting greener) Want to request from group if in subject you can include Casper version v5, v6, v7 when writing. Thanks -- Enrique ?Ricky? Silberg -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/4db1035a/attachment.htm From sean.hansell at jwt.com Thu Jun 25 08:00:47 2009 From: sean.hansell at jwt.com (sean.hansell at jwt.com) Date: Thu, 25 Jun 2009 11:00:47 -0400 Subject: [Casper] Tips on shrinking netboot image In-Reply-To: <04F0F832-11CA-490B-8C5F-DAA8106A66D2@westwind.ab.ca> Message-ID: This is what I remove. I don't recommend removing all of this stuff unless you're sure you don't need it, but for what I do I remove all the following and it shaves about 2.5 GB off the install. /Applications (Erase all Except Casper Imaging, System Preferences, Utilities) /Applications/Utilities (Erase all except Activity Monitor, Console, Disk Utility, System Profiler, Terminal) /Library/Application Support /Library/Desktop Pictures /Library/Dictionaries /Library/Documentation /Library/Fonts /Library/Image Capture /Library/Internet Plugins /Library/iTunes /Library/Mail /Library/Receipts /Library/Scripts /Library/Spotlight /Library/Updates /Library/User Pictures /Library/WebServer /Library/Widgets /System/Library/Automator /System/Library/CoreServices/DefaultDesktop.jpg /System/Library/Image Capture /System/Library/Input Methods /System/Library/Podcast Producer /System/Library/Printers /System/Library/Screensavers /System/Library/Screen Reader /System/Library/Services /System/Library/Sounds /System/Library/Speech /System/Library/Spotlight /System/Library/User Template Clinton Blackmore Sent by: casper-bounces at list.jamfsoftware.com 06/24/09 05:55 PM To Casper Listserv cc Subject [Casper] Tips on shrinking netboot image Greetings. I was wondering if any of you have tips on shrinking the netboot image that Casper Imaging runs off of. I made a minimal leopard install (ie. OS with no printer drivers, languages, or X11) and created a netinstall set with Casper NetInstal Creator 2.02 (from the Resource Kit). The resulting spareimage file in the .nbi directory is 6.76 GB. On an iBook G4 that I've netbooted in verbose mode, it is saying, "uid 0 on /private/tmp: file system full", and it seems plausible that a smaller netinstall set might alleviate this. Cheers, Clinton Blackmore This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper

This transmission is intended solely for the person or organization to whom it is addressed and it may contain privileged and confidential information. If you are not the intended recipient you should not copy, distribute or take any action in reliance on it. If you believe you received this transmission in error please notify the sender.

-------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/1dc0223c/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 38992 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/1dc0223c/attachment.jpe From jamespalmer at smsd.org Thu Jun 25 10:45:13 2009 From: jamespalmer at smsd.org (James Palmer) Date: Thu, 25 Jun 2009 12:45:13 -0500 Subject: [Casper] Casper iPhone App Message-ID: Just heard a rumor that there is an iPhone app for Casper for version 7. Is that true? If so, what functionality is present? Thank you, - JD -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/b89e4277/attachment.html From clinton.blackmore at westwind.ab.ca Thu Jun 25 10:46:29 2009 From: clinton.blackmore at westwind.ab.ca (Clinton Blackmore) Date: Thu, 25 Jun 2009 11:46:29 -0600 Subject: [Casper] Tips on shrinking netboot image In-Reply-To: References: Message-ID: <32B9FB86-4EEB-42FE-AD15-BC8F69B75EAC@westwind.ab.ca> Now that is quite the list. Thank you! Clinton On 25-Jun-09, at 9:00 AM, sean.hansell at jwt.com wrote: > > This is what I remove. I don't recommend removing all of this stuff > unless you're sure you don't need it, but for what I do I remove all > the following and it shaves about 2.5 GB off the install. > > /Applications (Erase all Except Casper Imaging, System Preferences, > Utilities) > /Applications/Utilities (Erase all except Activity Monitor, Console, > Disk Utility, System Profiler, Terminal) > /Library/Application Support > /Library/Desktop Pictures > /Library/Dictionaries > /Library/Documentation > /Library/Fonts > /Library/Image Capture > /Library/Internet Plugins > /Library/iTunes > /Library/Mail > /Library/Receipts > /Library/Scripts > /Library/Spotlight > /Library/Updates > /Library/User Pictures > /Library/WebServer > /Library/Widgets > /System/Library/Automator > /System/Library/CoreServices/DefaultDesktop.jpg > /System/Library/Image Capture > /System/Library/Input Methods > /System/Library/Podcast Producer > /System/Library/Printers > /System/Library/Screensavers > /System/Library/Screen Reader > /System/Library/Services > /System/Library/Sounds > /System/Library/Speech > /System/Library/Spotlight > /System/Library/User Template > > > > > > Clinton Blackmore > Sent by: casper-bounces at list.jamfsoftware.com > 06/24/09 05:55 PM > > To > Casper Listserv > cc > Subject > [Casper] Tips on shrinking netboot image > > > > > > Greetings. > > I was wondering if any of you have tips on shrinking the netboot image > that Casper Imaging runs off of. I made a minimal leopard install > (ie. OS with no printer drivers, languages, or X11) and created a > netinstall set with Casper NetInstal Creator 2.02 (from the Resource > Kit). The resulting spareimage file in the .nbi directory is 6.76 GB. > > On an iBook G4 that I've netbooted in verbose mode, it is saying, "uid > 0 on /private/tmp: file system full", and it seems plausible that a > smaller netinstall set might alleviate this. > > Cheers, > Clinton Blackmore > > > This email has been scanned by Barracuda Network's Anti-Virus and > Spam Firewall. > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > This transmission is intended solely for the person or organization > to whom it is addressed and it may contain privileged and > confidential information. If you are not the intended recipient you > should not copy, distribute or take any action in reliance on it. If > you believe you received this transmission in error please notify > the sender. > This email has been scanned by Barracuda Network's Anti-Virus and Spam Firewall. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/1481d042/attachment.htm From smith.jonathan at gene.com Thu Jun 25 10:48:53 2009 From: smith.jonathan at gene.com (Jonathan Smith) Date: Thu, 25 Jun 2009 10:48:53 -0700 Subject: [Casper] Casper iPhone App In-Reply-To: References: Message-ID: <462d1b830906251048q5489749fpc23794d1c0bbd540@mail.gmail.com> Appstore still shows 6.01. On Thu, Jun 25, 2009 at 10:45 AM, James Palmer wrote: > Just heard a rumor that there is an iPhone app for Casper for version 7. > Is that true? If so, what functionality is present? > > > > Thank you, > > > > - JD > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper > > -- Jonathan H. Smith | Sr. Systems Engineer | Genentech | office: 650-225-4968| mobile: 650-302-6985 | smith.jonathan at gene.com | -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/55c5e578/attachment.html From tlarki at kckps.org Thu Jun 25 10:51:05 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 25 Jun 2009 12:51:05 -0500 Subject: [Casper] Casper iPhone App In-Reply-To: References: Message-ID: <4A4372B9.7141.0039.0@kckps.org> If you go to www.macenterprise.org there should be a link to the latest web cast that JAMF put on where they demonstrated all the stuff you can do with the iPhone. I was working while watching it so I didn't get to see the whole thing and I think you can still download the video. Probably answer all your questions. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> James Palmer 06/25/09 12:45 PM >>> Just heard a rumor that there is an iPhone app for Casper for version 7. Is that true? If so, what functionality is present? Thank you, - JD From jamespalmer at smsd.org Thu Jun 25 10:59:27 2009 From: jamespalmer at smsd.org (James Palmer) Date: Thu, 25 Jun 2009 12:59:27 -0500 Subject: [Casper] Casper iPhone App In-Reply-To: <4A4372B9.7141.0039.0@kckps.org> References: <4A4372B9.7141.0039.0@kckps.org> Message-ID: Thanks everyone! -----Original Message----- From: Thomas Larkin [mailto:tlarki at kckps.org] Sent: Thursday, June 25, 2009 12:51 PM To: casper at list.jamfsoftware.com; James Palmer Subject: Re: [Casper] Casper iPhone App If you go to www.macenterprise.org there should be a link to the latest web cast that JAMF put on where they demonstrated all the stuff you can do with the iPhone. I was working while watching it so I didn't get to see the whole thing and I think you can still download the video. Probably answer all your questions. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> James Palmer 06/25/09 12:45 PM >>> Just heard a rumor that there is an iPhone app for Casper for version 7. Is that true? If so, what functionality is present? Thank you, - JD From lanceo at mac.com Thu Jun 25 11:02:35 2009 From: lanceo at mac.com (Lance Ogletree) Date: Thu, 25 Jun 2009 13:02:35 -0500 Subject: [Casper] Casper iPhone App In-Reply-To: References: <4A4372B9.7141.0039.0@kckps.org> Message-ID: We're still waiting on Apple to provide us with the archive. Once we get it, I'll send a notice to the list. On Jun 25, 2009, at 12:59 PM, James Palmer wrote: > Thanks everyone! > > -----Original Message----- > From: Thomas Larkin [mailto:tlarki at kckps.org] > Sent: Thursday, June 25, 2009 12:51 PM > To: casper at list.jamfsoftware.com; James Palmer > Subject: Re: [Casper] Casper iPhone App > > If you go to www.macenterprise.org there should be a link to the > latest > web cast that JAMF put on where they demonstrated all the stuff you > can > do with the iPhone. I was working while watching it so I didn't get > to > see the whole thing and I think you can still download the video. > Probably answer all your questions. > > > ___________________________ > Thomas Larkin > TIS Department > KCKPS USD500 > tlarki at kckps.org > blackberry: 913-449-7589 > office: 913-627-0351 > > > > > >>>> James Palmer 06/25/09 12:45 PM >>> > Just heard a rumor that there is an iPhone app for Casper for > version 7. > Is that true? If so, what functionality is present? > > > > Thank you, > > > > - JD > > > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper ____________________________ Lance Ogletree MacEnterprise, Inc From jamespalmer at smsd.org Thu Jun 25 11:26:28 2009 From: jamespalmer at smsd.org (James Palmer) Date: Thu, 25 Jun 2009 13:26:28 -0500 Subject: [Casper] Casper iPhone App Message-ID: Another user was kind enough to send me the following information which I'll share. This is unsupported but apparently functional. "I have done some very brief, and very unscientific testing, and the JSS Mobile iPhone app seems to work with The Casper Suite version 7." "Again, this is just one person's observation." "The app can be found here... (link opens iTunes store)" http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=290965 539&mt=8&uo=6 - JD -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/ded75469/attachment.htm From Rich_Barron at vfc.com Thu Jun 25 11:34:35 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Thu, 25 Jun 2009 11:34:35 -0700 Subject: [Casper] Error installing jssutil (moving) Message-ID: Hi all, I am trying to set up a new Distribution point through JSS Setup Utility and as soon as I try to connect/authenticate to this server, it tries to download the JSS scripts, but quickly returns the following error: There was an error installing jssutil (Moving). This error shows up next to the server listed in the JSS Setup Util. I have access to the server via ARD. What can I look for? Rich Barron -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/5be73f81/attachment.htm From tlarki at kckps.org Thu Jun 25 12:01:53 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Thu, 25 Jun 2009 14:01:53 -0500 Subject: [Casper] Error installing jssutil (moving) In-Reply-To: References: Message-ID: <4A438351.7141.0039.0@kckps.org> I am not sure as I cannot see your setup, but I am going to assume it wants the ssh account to authenticate to the casper shares to synchronize them? Make sure all your distribution points have proper POSIX and ACLs. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> 06/25/09 1:34 PM >>> Hi all, I am trying to set up a new Distribution point through JSS Setup Utility and as soon as I try to connect/authenticate to this server, it tries to download the JSS scripts, but quickly returns the following error: There was an error installing jssutil (Moving). This error shows up next to the server listed in the JSS Setup Util. I have access to the server via ARD. What can I look for? Rich Barron From jstrauss at loyolahs.edu Thu Jun 25 12:47:21 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Thu, 25 Jun 2009 12:47:21 -0700 Subject: [Casper] Adobe Message-ID: Sorry if I'm being redundant, but I've created my Adobe CS3 installer package, and at the end of my test image, I see the screen appear telling me that the image is finishing with the Adobe install. However, when I log into the machine, the apps are nowhere to be found. Am I doing something wrong? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/e29d9b88/attachment.htm From lopez at embl.de Thu Jun 25 14:01:14 2009 From: lopez at embl.de (Carmelo Lopez Portilla) Date: Thu, 25 Jun 2009 23:01:14 +0200 Subject: [Casper] Adobe In-Reply-To: References: Message-ID: What do you see on the logs?. Cheers Carmelo Lopez Portilla Please consider the enviroment before printing this e-mail. El 25/06/2009, a las 21:47, Jeff Strauss escribi?: > Sorry if I?m being redundant, but I?ve created my Adobe CS3 > installer package, and at the end of my test image, I see the screen > appear telling me that the image is finishing with the Adobe instal > l. However, when I log into the machine, the apps are nowhere to be > found. Am I doing something wrong? > > Jeffrey A. Strauss > Department of Educational Technology > Systems Administrator > Loyola High School of Los Angeles > 1901 Venice Blvd. > Los Angeles, Ca 90006 > (213) 381-5121 x265 > > ? Apple Certified Support Professional > ? Apple Certified Technical Coordinator > > Please consider the environment before printing this e-mail. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/2ada71a4/attachment.htm From jstrauss at loyolahs.edu Thu Jun 25 14:02:16 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Thu, 25 Jun 2009 14:02:16 -0700 Subject: [Casper] Adobe In-Reply-To: Message-ID: I just see "Copying CS3 Master Collection.dmg to FirstRun..." and that's it. Everything finishes successfully. On 6/25/09 2:01 PM, "Carmelo Lopez Portilla" wrote: What do you see on the logs?. Cheers Carmelo Lopez Portilla Please consider the enviroment before printing this e-mail. El 25/06/2009, a las 21:47, Jeff Strauss escribi?: Sorry if I'm being redundant, but I've created my Adobe CS3 installer package, and at the end of my test image, I see the screen appear telling me that the image is finishing with the Adobe install. However, when I log into the machine, the apps are nowhere to be found. Am I doing something wrong? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/dcdaaadc/attachment.html From ERNSTCS at uwec.edu Thu Jun 25 17:01:52 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Thu, 25 Jun 2009 19:01:52 -0500 Subject: [Casper] Adobe In-Reply-To: References: Message-ID: Jeff, I'm just copying my reply to the list from 6/17 because I think it's what you're looking for. Craig E -- Original Message -- CS3? That?s like old news! =) But at least you can deploy it with the current JSS. I would check a few things: Instead of having the system reboot after you have it reimage, uncheck the reboot box, and then browse the Macintosh HD of the newly imaged partition and check the FirstRun startup items script and resources folder in itt o make sure the request to install CS3 is there and the DMG of the Master are in it. Then reboot to the Macintosh HD to let it run FirstRun The FirstRun startup item is located in /Volumes/Macintosh HD/System/Library/StartupItems/ As someone has already mentioned you can check for Adobe installation logs in: /Library/Logs/Adobe/Installers/ FirstRun will generically log the actions it took, some of them, into the main jamf.log: /var/log/ Hopefully that gets you pointed in the right direction in terms of finding what went wrong. My guess is something is wrong with how you created your master image of the Master Collection somehow. Craig E ________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Jeff Strauss [jstrauss at loyolahs.edu] Sent: Thursday, June 25, 2009 2:47 PM To: Casper List Subject: [Casper] Adobe Sorry if I?m being redundant, but I?ve created my Adobe CS3 installer package, and at the end of my test image, I see the screen appear telling me that the image is finishing with the Adobe install. However, when I log into the machine, the apps are nowhere to be found. Am I doing something wrong? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/581b4e9b/attachment.htm From Rich_Barron at vfc.com Thu Jun 25 17:57:02 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Thu, 25 Jun 2009 17:57:02 -0700 Subject: [Casper] Self Service blankness Message-ID: Self service app was working fine yesterday - now it is showing up blank. The top of the window (gray part) is there, but the rest is just white. What are some things to check for? Rich Barron -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/fd3180d5/attachment.html From william.smith at merrillcorp.com Thu Jun 25 18:25:01 2009 From: william.smith at merrillcorp.com (Smith, William) Date: Thu, 25 Jun 2009 20:25:01 -0500 Subject: [Casper] Self Service blankness In-Reply-To: Message-ID: From: "Rich_Barron at vfc.com" Date: Thu, 25 Jun 2009 17:57:02 -0700 > Self service app was working fine yesterday - now it is showing up blank. The > top of the window (gray part) is there, but the rest is just white. What are > some things to check for? What Mac OS are you running? I do know the JAMF folks have had problems with 10.4 (Tiger). I can't remember the exact string, but I think you can open a browser to your JSS, enter "SelfService", "selfservice" or something similar and begin your search there. Something like: https://casper.server.com:8443/SelfService Hope this helps! -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 From Rich_Barron at vfc.com Thu Jun 25 19:44:32 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Thu, 25 Jun 2009 19:44:32 -0700 Subject: [Casper] Self Service blankness In-Reply-To: References: Message-ID: I am running 10.5. I am new to Casper, so I am not sure if I am configuring everything correctly. I'm going over all the documentation now and have even created a new CS4 install, set a policy to make it Self Service, restarted my target machine, and still getting a blank white page with the gray self service top. This is a test machine and the policy says only deploy once to a machine. If I had installed CS3 on this once before, did a reimage, and then tried to use Self Service again - would that make a difference because the policy says only once per machine? Or will it know that I reimaged it or that it is not installed anymore? That is part of why I created a CS4 install - and still nothing shows up. But this is my first try with putting an Adobe package into Self Install on my own. Maybe I missed something or a few things? Rich Barron "Smith, William" Sent by: casper-bounces at list.jamfsoftware.com 06/25/2009 06:25 PM To Casper List cc Subject Re: [Casper] Self Service blankness From: "Rich_Barron at vfc.com" Date: Thu, 25 Jun 2009 17:57:02 -0700 > Self service app was working fine yesterday - now it is showing up blank. The > top of the window (gray part) is there, but the rest is just white. What are > some things to check for? What Mac OS are you running? I do know the JAMF folks have had problems with 10.4 (Tiger). I can't remember the exact string, but I think you can open a browser to your JSS, enter "SelfService", "selfservice" or something similar and begin your search there. Something like: https://casper.server.com:8443/SelfService Hope this helps! -- bill William M. Smith, Technical Analyst MCS IT Merrill Communications, LLC (651) 632-1492 _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090625/604580f7/attachment.html From daniel.farnworth at thecreativepartnership.co.uk Fri Jun 26 01:55:24 2009 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Fri, 26 Jun 2009 09:55:24 +0100 Subject: [Casper] HTTP on by default in Casper 7 Message-ID: <104C606F-6FA6-4E9F-BC3D-0C88E017AE98@thecreativepartnership.co.uk> Hi all, I thought I'd drop this out there quickly just as a note to anyone updating to Casper 7 this week. It seems that JAMF have (possibly mistakenly) set HTTP downloads to be turned on by default in this release whether you had it switched on before or not. This can cause issues if like us you have not yet got round to indexing all your packages. Likely you will see errors along the lines of the following for PKGs > Downloading BOM for xxx.pkg... > This Apple Package did not have a valid index.bom file. Assuming > it is a flat file package. > Downloading http://it01.insidecreative.co.uk:80//Packages//xxx.pkg... > Installing xxx.pkg... > Installation failed. The installer reported: installer: Error the > package path specified was invalid: '/Library/Application Support/ > JAMF/Downloads/xxx.pkg' or possibly the following for DMGs > Downloading http://it01.insidecreative.co.uk:80//Packages//xxx.dmg... > Verifying DMG... > Error: The downloaded package could not be verified. Simple solution to fix is to go to Management -> Distribution Points in the JSS and turn of HTTP for any/all dist points that you are using. We've already spoken to JAMF on this and they are aware of the problem and are taking steps to notify or fix. Hope this helps anyone who has been caught out by the same problem. Cheers Dan -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From lopez at embl.de Fri Jun 26 04:54:59 2009 From: lopez at embl.de (Carmelo Lopez) Date: Fri, 26 Jun 2009 13:54:59 +0200 Subject: [Casper] Compiled Configurations Casper 7 Message-ID: <579ECA6D-C867-495C-8A8E-D6812A0AA497@embl.de> Dear all, Once you compile a Configuration using Casper Admin 7 , this is placed under CompiledConfigurations Folder on the JSS Server, but I cannot see it under JSS-->Management-->Policies when I want to create a policy to deploy this compiled system under Packages I had to copy the package to Casper Admin to see it. This means I have to manually add this package. Am I doing something wrong or would this be a new feature to ask JAMFSoftware for? many thanks cheers Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/5109c99b/attachment.html From jared.nichols at ll.mit.edu Fri Jun 26 05:23:35 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Fri, 26 Jun 2009 08:23:35 -0400 Subject: [Casper] Scheduled Task Message-ID: Hi- I'm going to be pushing software updates once a month, two weeks after patch Tuesday. Ideally, people would have that two week period to apply software updates themselves (from our internal SUS) but then after that 2 week period, I want to force the updates on anyone who hasn't done it yet. Would the best way be to make a scheduled task? If so, I can't really figure out the best way to say "two weeks after the second Tuesday." Ideas welcome... Thanks j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/09e3f26c/attachment.htm From jared.nichols at ll.mit.edu Fri Jun 26 05:35:26 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Fri, 26 Jun 2009 08:35:26 -0400 Subject: [Casper] Scheduled Task In-Reply-To: <4A44CDD2.BB96.0081.0@uclan.ac.uk> Message-ID: I thought about something like that, but with the smart group only scoped off of the OS update, that wouldn't catch things like QT or security updates. I could instead base off of the "updates available" attribute, which would cover that. However, the whole idea is that I can fire and forget about it. I'd like to avoid having to re-assign the execution date on my policy every month. It's one more task that I have to keep in mind, document and worry about someone else doing should I be out/sick/on vacation etc. j On 6/26/09 08:32 , "Criss Myers" wrote: make a smart group based on the previous version if its 10.5.7 update then smart group based on 10.5.6 and set the policy to start at a set date so from 10/6/09 update 3 which is 10.5.7 will be applied to all macs with 10.5.6 Criss Criss Myers Senior Customer Support Analyst (Mac Services) Apple Certified Technical Coordinator v10.5 LIS Business Support Team Library 301 University of Central Lancashire Preston PR1 2HE Ex 5054 01772 895054 >>> "Nichols, Jared" 06/26/09 1:23 PM >>> Hi- I'm going to be pushing software updates once a month, two weeks after patch Tuesday. Ideally, people would have that two week period to apply software updates themselves (from our internal SUS) but then after that 2 week period, I want to force the updates on anyone who hasn't done it yet. Would the best way be to make a scheduled task? If so, I can't really figure out the best way to say "two weeks after the second Tuesday." Ideas welcome... Thanks j --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/8c8ca503/attachment.html From julius.wilpon at pearson.com Fri Jun 26 06:07:58 2009 From: julius.wilpon at pearson.com (Julius Wilpon) Date: Fri, 26 Jun 2009 09:07:58 -0400 Subject: [Casper] Monitor size reporting Message-ID: Does anyone have a way to report on the monitor size in Casper, whether that be the built-in monitor or an attached (or both). Resolution from System Profiler only tells me the current set resolution, not max resolution. At least with max, you can guesstimate better, but I?m looking for a way to get the true information. Julius Wilpon Director, Technology Support Pearson | Architecture, Engineering & Support 1 Lake Street Upper Saddle River, NJ 07458 201-236-7817 office 201-574-6930 cell Julius.wilpon at pearson.com P Pearson is Green. Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/9708e268/attachment.htm From ERNSTCS at uwec.edu Fri Jun 26 06:13:49 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Fri, 26 Jun 2009 08:13:49 -0500 Subject: [Casper] Monitor size reporting In-Reply-To: Message-ID: I'm wondering if there is a way to parse System Profiler information... On 6/26/09 8:07 AM, "Julius Wilpon" wrote: Does anyone have a way to report on the monitor size in Casper, whether that be the built-in monitor or an attached (or both). Resolution from System Profiler only tells me the current set resolution, not max resolution. At least with max, you can guesstimate better, but I'm looking for a way to get the true information. Julius Wilpon Director, Technology Support Pearson | Architecture, Engineering & Support 1 Lake Street Upper Saddle River, NJ 07458 201-236-7817 office 201-574-6930 cell Julius.wilpon at pearson.com P Pearson is Green. Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/4b62ea77/attachment.html From tlarki at kckps.org Fri Jun 26 06:25:56 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Fri, 26 Jun 2009 08:25:56 -0500 Subject: [Casper] Monitor size reporting In-Reply-To: References: Message-ID: <4A448613.7141.0039.0@kckps.org> Here you go $ system_profiler SPDisplaysDataType | grep Resolution Resolution: 1440 x 900 Enjoy! ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Ernst, Craig S." 06/26/09 8:13 AM >>> I'm wondering if there is a way to parse System Profiler information... On 6/26/09 8:07 AM, "Julius Wilpon" wrote: Does anyone have a way to report on the monitor size in Casper, whether that be the built-in monitor or an attached (or both). Resolution from System Profiler only tells me the current set resolution, not max resolution. At least with max, you can guesstimate better, but I'm looking for a way to get the true information. Julius Wilpon Director, Technology Support Pearson | Architecture, Engineering & Support 1 Lake Street Upper Saddle River, NJ 07458 201-236-7817 office 201-574-6930 cell Julius.wilpon at pearson.com P Pearson is Green. Please consider the environment before printing this e-mail. From julius.wilpon at pearson.com Fri Jun 26 06:26:53 2009 From: julius.wilpon at pearson.com (Julius Wilpon) Date: Fri, 26 Jun 2009 09:26:53 -0400 Subject: [Casper] Monitor size reporting In-Reply-To: Message-ID: Even getting better information on the model would be helpful, so for example, an iMac should tell you if it?s a 17, 20 or 24. From: "Ernst, Craig S." Date: Fri, 26 Jun 2009 08:13:49 -0500 To: Julius Wilpon , Casper List Subject: Re: [Casper] Monitor size reporting I?m wondering if there is a way to parse System Profiler information... On 6/26/09 8:07 AM, "Julius Wilpon" wrote: > Does anyone have a way to report on the monitor size in Casper, whether that > be the built-in monitor or an attached (or both). Resolution from System > Profiler only tells me the current set resolution, not max resolution. At > least with max, you can guesstimate better, but I?m looking for a way to get > the true information. > > > Julius Wilpon > Director, Technology Support > Pearson | Architecture, Engineering & Support > 1 Lake Street > Upper Saddle River, NJ 07458 > 201-236-7817 office > 201-574-6930 cell > Julius.wilpon at pearson.com > P Pearson is Green. Please consider the environment before printing this > e-mail. > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/5ff7f560/attachment.htm From jstrauss at loyolahs.edu Fri Jun 26 11:15:40 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Fri, 26 Jun 2009 11:15:40 -0700 Subject: [Casper] External hard drive Message-ID: There was a thread on here a while back about putting Casper on an external hard drive, but I can't seem to find it. Can someone point me to this, or explain what they're doing? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/3c457b3c/attachment.htm From Rich_Barron at vfc.com Fri Jun 26 15:52:45 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Fri, 26 Jun 2009 15:52:45 -0700 Subject: [Casper] Self Service Blankness - solved Message-ID: OK - got it solved. We were not entering the fully qualified domain name to the master distribution server in Casper Imaging when we (and by WE I mean ME) launched Imaging. That means it wrote the server name to /private/etc/jamf.conf as an unqualified name. This caused Self Service to not work so good as it could not go to the unqualified name of the server. Since we have a bunch of techs across the US who will be doing reimages, and I can't be 100% sure they will enter the fully qualified domain name at Casper imaging's launch, JAMF helped me to create a policy to run once at startup and run the following command that will update the jamf.conf file with the proper, fully qualified server name: /usr/sbin/jamf createConf -server server.domain.com -ssl -target / I created that policy, rebooted one of the computers I was having problems with and bingo - Self Service was working again. So the lesson is - always use a fully qualified domain name when you get the chance. OK - time for lunch! Rich Barron -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/0555e3a0/attachment.html From adamshep07 at aol.com Sat Jun 27 10:26:03 2009 From: adamshep07 at aol.com (Adam Shepard) Date: Sat, 27 Jun 2009 10:26:03 -0700 Subject: [Casper] External hard drive In-Reply-To: References: Message-ID: <4E9CB732-9B6D-4CE2-92DF-74F0F596A70A@aol.com> We use an external hard drive in cases where we do not have a netboot server that is readily available. The hard drive includes a bootable OS with all our primary admin and maintenance tools including the Casper Imaging Utility. All the apps are on doc for easy access. After booting off this drive we launch Casper Imaging and set the internal hard drive as the target. -Adam Adam Shepard Web Developer / System Administrator Creighton School District [Office 602-381-6000] [Cell 602-319-8935] ? Apple Certified Support Professional ? Apple Certified Technical Coordinator ? Apple Certified System Administrator On Jun 26, 2009, at 11:15 AM, Jeff Strauss wrote: > There was a thread on here a while back about putting Casper on an > external hard drive, but I can?t seem to find it. Can someone point > me to this, or explain what they?re doing? > > Jeffrey A. Strauss > Department of Educational Technology > Systems Administrator > Loyola High School of Los Angeles > 1901 Venice Blvd. > Los Angeles, Ca 90006 > (213) 381-5121 x265 > > ? Apple Certified Support Professional > ? Apple Certified Technical Coordinator > > Please consider the environment before printing this e-mail. > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090627/1a588f26/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: EnvironmentTag_SigCard.jpg Type: image/jpeg Size: 10856 bytes Desc: not available Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090627/1a588f26/attachment.jpg From John.L.Moore at cerner.com Sat Jun 27 17:25:06 2009 From: John.L.Moore at cerner.com (Moore,John L.) Date: Sat, 27 Jun 2009 19:25:06 -0500 Subject: [Casper] v7 Questions - MCX, OS X Disk, & AD Bind Message-ID: I just upgraded our JSS yesterday to v7 and have been having a few issues with v7. I?m almost certain it?s user error so I figured I?d ask the experts. Managed Preferences: I went through and made some quick managed preference settings just to test this out. I did one that would put the dock on the left so it would be obvious if it worked. I can?t seem to figure out when the clients will get this preference enforced though. I have set up a group with my test device. Does the client get it when the enforce management framework runs on the machine? I?m anxious to see it work locally on the test machine. OS X Disk: I?m very excited about the feature in v7 that allows you to create the OS package in Casper Admin from the Install Disk. I took my Snow Leopard DVD from WWDC and made a dmg in Disk Utility. Then I put the dmg into Casper Admin and checked the box for ?This is a Mac OS X Install Disk?. Then when I imaged the test machine, it reboots to Macintosh HD but goes through the setup wizard. Is there an easy way to supress this setup? I?m hoping to get away from having a ?gold master? hard drive to pull the base OS package from so hopefully I can get a fresh OS X install from the disk and have Casper Imaging add the management account and bind it to AD and everything for me. AD Bind: I?ve noticed that since upgrading to v7, my imaged test device doesn?t use my AD bind to get the device on our domain. In the netboot image with Casper Imaging (v6) I don?t see any available AD binds in the Accounts tab. Is it possible that I need to rebuild my netboot image to have Casper Imaging v7. I know I?ll have to do this eventually but I?m not sure if that?s why it?s not pulling any AD Bindings from the JSS. Thanks, John Moore | System Engineer ? End User Computing | Cerner Corporation | 816.201.1564 | 816.651.7599 | john.l.moore at cerner.com | http://www.cerner.com ---------------------------------------------------------------------- CONFIDENTIALITY NOTICE This message and any included attachments are from Cerner Corporation and are intended only for the addressee. The information contained in this message is confidential and may constitute inside or non-public information under international, federal, or state securities laws. Unauthorized forwarding, printing, copying, distribution, or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail or you may call Cerner's corporate offices in Kansas City, Missouri, U.S.A at (+1) (816)221-1024. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090627/d69ed288/attachment.html From sjhinding at isd194.k12.mn.us Fri Jun 26 12:20:13 2009 From: sjhinding at isd194.k12.mn.us (Sandy J. Hinding) Date: Fri, 26 Jun 2009 14:20:13 -0500 Subject: [Casper] re Subject: [Casper 6] External hard drive In-Reply-To: References: Message-ID: HI! Be sure you have drive that's big enough to hold all your packages. Connect External Drive to your computer, Open Casper Admin (6 yes, 7?), drag your drive into left pane (way at the bottom where it says "Local Drive") Right_Click the drive in the pane, sync it. I first partitioned my drive w/ a boot volume and put the sync on the other partition, and then I had a free-standing Casper imaging system (and a poor man's offsite backup too!) Sandy Hinding Lakeville Schools -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090626/f6a5c416/attachment.html From Rich_Barron at vfc.com Sun Jun 28 15:38:04 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Sun, 28 Jun 2009 15:38:04 -0700 Subject: [Casper] New Adobe Install Setup - on server but not in Casper Admin Message-ID: I've been having some odd problems adding software to our JSS server and want to see if there is a quick fix as it is usually a day or two process to get things replicated across our servers from our master server since the replicas are scattered across the USA. Today I followed the New Adobe install directions step by step. I added the main (largest) disk image of CS4 into Casper Admin and waited for it to copy up to the JSS server. I used ARD to remote into the server and verified that the disk image was there, and there is only light network activity on both my side and the server side, and the image size is what I would expect for a completed copy. The directions said that the info window would open up, but it did not. So I found the file I copied in Casper Admin under Adobe Installer Images and clicked Info. It had the applications listed, so I clicked ok and went to New Adobe Install - but it did not give me any choice and just opened a window pointing to a CS3 image (which is also on the server in the same directory). Now I am lost. I can see the disk image on the master server. When I connect Casper Admin to that same server, it does not see it. I sent into the JSS web application and looked under the Casper Admin area in there. It did show up and i was able to add a manual package where I entered my serial number, suppressed EULA and dock icons, I checked all the applications I wanted installed, etc. Now I can see the package in both the web version of JSS as well as the Casper Admin application. So far, so good. Now, since we are doing a big roll out this week, I wanted to have both CS3 and CS4 available in Self Service. I had CS3 working fine in Self Service yesterday, so today I went in and created a new policy just like the CS3 self service policy. I never opened the CS3 self service policy I created. Now I go into the Self Service app, and it says No Self Service Items Are Available! I have CS3 and CS4 images on my main JSS server. I have the CS3 image on my local server. Both CS3 and CS4 have a self service policy set up and are pointing to the correct packages and the scope is all managed computers, all IP ranges. I went to one computer and it initially showed me the icons for both CS3 and CS4 installs. When I chose CS4, it acted like it was going to start, got a progress bar for a second, then put me back at the main page of Self Service - but with NO CS4 icon. So I tried the CS3 install. Same thing. Quick progress bar, then back to the main page with no application installed and now a message that there are no self service items available. Why is CS3 not working now, when it was fine yesterday and I did not touch anything in CS3 today? Why is CS4 not working at all? I also have about 4 untitled Adobe installs now in the web version of Casper Admin that do not show up in the Casper Admin app. I'm afraid to touch them as I don't want to destroy anything else - we start rolling out the new images tomorrow. I can deal with teaching people to manually install CS3/4 - but I can't risk the images themselves. I'm not even sure where to begin to look to troubleshoot this. Rich Barron -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090628/69d872c1/attachment.html From john_wetter at hopkins.k12.mn.us Sun Jun 28 16:00:28 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Sun, 28 Jun 2009 18:00:28 -0500 Subject: [Casper] v7 Questions - MCX, OS X Disk, & AD Bind In-Reply-To: References: Message-ID: Managed Prefs - Yes, it's applied when you enforce the framework. Of course, depending on how you set up the preference, it may also require a login to apply it, so I'd recommend a reboot to apply everything. We enforce our framework on bootup anyways, so this covers everything. OS X Disk - I'll have to check back in the office but make sure that you don't have the 'run setup assistant' box checked. The rest is up to how you set up your environment. I'm writing a script to remove some of the extranious apps for student and staff installs and make some settings happen, etc. I had done this in my 'base' images previously. AD Bind - Given the significant overhaul in this area, I would expect that the v6 client wouldn't recognize the settings. You'll want to replace it in your set with a v7 client anyways to take advantage of the new partitioning, etc. John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ From: casper-bounces at list.jamfsoftware.com [casper-bounces at list.jamfsoftware.com] On Behalf Of Moore,John L. [John.L.Moore at cerner.com] Sent: Saturday, June 27, 2009 7:25 PM To: casper at list.jamfsoftware.com Subject: [Casper] v7 Questions - MCX, OS X Disk, & AD Bind I just upgraded our JSS yesterday to v7 and have been having a few issues with v7. I?m almost certain it?s user error so I figured I?d ask the experts. Managed Preferences: I went through and made some quick managed preference settings just to test this out. I did one that would put the dock on the left so it would be obvious if it worked. I can?t seem to figure out when the clients will get this preference enforced though. I have set up a group with my test device. Does the client get it when the enforce management framework runs on the machine? I?m anxious to see it work locally on the test machine. OS X Disk: I?m very excited about the feature in v7 that allows you to create the OS package in Casper Admin from the Install Disk. I took my Snow Leopard DVD from WWDC and made a dmg in Disk Utility. Then I put the dmg into Casper Admin and checked the box for ?This is a Mac OS X Install Disk?. Then when I imaged the test machine, it reboots to Macintosh HD but goes through the setup wizard. Is there an easy way to supress this setup? I?m hoping to get away from having a ?gold master? hard drive to pull the base OS package from so hopefully I can get a fresh OS X install from the disk and have Casper Imaging add the management account and bind it to AD and everything for me. AD Bind: I?ve noticed that since upgrading to v7, my imaged test device doesn?t use my AD bind to get the device on our domain. In the netboot image with Casper Imaging (v6) I don?t see any available AD binds in the Accounts tab. Is it possible that I need to rebuild my netboot image to have Casper Imaging v7. I know I?ll have to do this eventually but I?m not sure if that?s why it?s not pulling any AD Bindings from the JSS. Thanks, John Moore | System Engineer ? End User Computing | Cerner Corporation | 816.201.1564 | 816.651.7599 | john.l.moore at cerner.com | http://www.cerner.com ________________________________ CONFIDENTIALITY NOTICE This message and any included attachments are from Cerner Corporation and are intended only for the addressee. The information contained in this message is confidential and may constitute inside or non-public information under international, federal, or state securities laws. Unauthorized forwarding, printing, copying, distribution, or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail or you may call Cerner's corporate offices in Kansas City, Missouri, U.S.A at (+1) (816)221-1024. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090628/c1b16bd0/attachment.htm From lopez at embl.de Mon Jun 29 01:45:51 2009 From: lopez at embl.de (Carmelo Lopez) Date: Mon, 29 Jun 2009 10:45:51 +0200 Subject: [Casper] Script to change name on macs Message-ID: Dear All, I want to reinstall 15 iMacs every 2 weeks. Do anybody have a script to use the "jamf setComputerName " using a text file with Mac address-- Name relation? many thanks Carmelo Lopez Portilla ITS EMBL Heidelberg Tel. +49 (0) 6221 387 8444 Fax +49 (0) 6221 387 8517 email: lopez at embl.de -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/9abe8803/attachment.htm From patc at 180amsterdam.com Mon Jun 29 04:58:14 2009 From: patc at 180amsterdam.com (Pat Camporeale) Date: Mon, 29 Jun 2009 13:58:14 +0200 Subject: [Casper] JSS ver 6 or ver 7 Message-ID: Folks, I?m running JSS v6 on a 10.5.7 Server unlimited clients ... Due to cost saving and economic crack downs .. My boss want to pull my unlimited license in lieu of a 10 User OS X Server 10.5 .. I think he wants to play with it more than the 10 seat he has.. Anyways.. His call.. Anyone know if this will affect my current 50 managed computers? Pretty much: what governs the client connections to the JSS, the OS or JSS and/or both together. Thanks and look forward!! -- Yep, I?m using Comic Sans Pat Camporeale 180 Amsterdam Herengracht 506 1017CB Amsterdam +31 20 422 2180 DISCLAIMER 6/29/2009 This communication is intended only for use by casper at list.jamfsoftware.com. It may contain confidential or privileged information. If you receive this communication unintentionally, please inform us immediately. Thank you. 180 has registered companies in the United States and in the Netherlands. 180 Los Angeles LLC . (180) 1424 Second Street, Suite 200 and 300, Santa Monica, California 90401, is registered with the trade register in the US in Delaware under file number 4260284 and the corporation's FEIN is 20-5982098. 180 Amsterdam BV (180) Herengracht 506, 1017 CB, Amsterdam is registered with the trade register in the Netherlands under number 34253037 and VAT number NL8161.54.673.B.01. The content of this communications is not legally binding unless confirmed by letter or telefax. Please note that 180 is neither liable for the proper transmission nor for the complete transmission of the information contained in this communication or for any delay in its receipt. Also please note that the confidentiality of email communication is not warranted. All services and other work provided by 180 are subject to our general conditions (supplier terms and conditions). The conditions are available for inspection at Herengracht 506, Amsterdam and at the Chamber of Commerce in Amsterdam. If you wish to receive a hard copy of these conditions, please send an e-mail with your address to info at 180amsterdam.com In the event you send to 180 any unsolicited ideas and/or materials (whether consisting of texts, images, sounds, software, information or otherwise) ("Materials") by e-mail or otherwise, 180 shall be entitled to use, copy and/or commercially exploit such Materials to the fullest extent, free of charge and 180 will not be bound by any confidentiality obligation in respect thereof. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/ed7525e9/attachment.html From jared.nichols at ll.mit.edu Mon Jun 29 05:23:09 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Mon, 29 Jun 2009 08:23:09 -0400 Subject: [Casper] JSS ver 6 or ver 7 In-Reply-To: Message-ID: Maybe you'd like to tell your boss that Mac OS X Snow Leopard Server halves the cost for Unlimited since he's on a cost cutting kick. I don't suppose any of those Microsoft licenses are getting kicked to the curb.... On 6/29/09 07:58 , "Pat Camporeale" wrote: Folks, I'm running JSS v6 on a 10.5.7 Server unlimited clients ... Due to cost saving and economic crack downs .. My boss want to pull my unlimited license in lieu of a 10 User OS X Server 10.5 .. I think he wants to play with it more than the 10 seat he has.. Anyways.. His call.. Anyone know if this will affect my current 50 managed computers? Pretty much: what governs the client connections to the JSS, the OS or JSS and/or both together. Thanks and look forward!! --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/9bb40f4d/attachment.html From tlarki at kckps.org Mon Jun 29 06:25:56 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Mon, 29 Jun 2009 08:25:56 -0500 Subject: [Casper] External hard drive In-Reply-To: References: Message-ID: <4A487A93.7141.0039.0@kckps.org> In Casper Admin you can simply synchronize the external HD which will copy all the data, packages, and scripts right over. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Jeff Strauss 06/26/09 1:15 PM >>> There was a thread on here a while back about putting Casper on an external hard drive, but I can't seem to find it. Can someone point me to this, or explain what they're doing? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. From lpnicholas at moravian.edu Mon Jun 29 07:29:09 2009 From: lpnicholas at moravian.edu (Nicholas, Lauren) Date: Mon, 29 Jun 2009 10:29:09 -0400 Subject: [Casper] script to remove item from startup items? Message-ID: Hello all- I just got my script working for PaperCut (finally) via a login policy. It works great. However, I deployed a bunch of machines before I could fix it to faculty members-simply adding the PCClient.app to their login items. Now, if I make the scope "all computers" or even the faculty group, both the login item and the script will pop up together, confusing users. Is there a way that I can send a script out to specific client computers to remove the said login item before I turn on the policy? thanks! - lauren - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/b964cead/attachment.html From tlarki at kckps.org Mon Jun 29 08:05:17 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Mon, 29 Jun 2009 10:05:17 -0500 Subject: [Casper] script to remove item from startup items? In-Reply-To: References: Message-ID: <4A4891DD.7141.0039.0@kckps.org> You could write a script that loops through said items and if the creation dates equal the date of the file you want scrapped you can then have it run a custom trigger casper policy to remove it, or use a dummy package system and apply another policy to that via a smart group. Can you give a bit more details? ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> "Nicholas, Lauren" 06/29/09 9:29 AM >>> Hello all- I just got my script working for PaperCut (finally) via a login policy. It works great. However, I deployed a bunch of machines before I could fix it to faculty members-simply adding the PCClient.app to their login items. Now, if I make the scope "all computers" or even the faculty group, both the login item and the script will pop up together, confusing users. Is there a way that I can send a script out to specific client computers to remove the said login item before I turn on the policy? thanks! - lauren - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu From ktrampe at basd.k12.wi.us Mon Jun 29 09:22:32 2009 From: ktrampe at basd.k12.wi.us (Kerry Trampe) Date: Mon, 29 Jun 2009 11:22:32 -0500 Subject: [Casper] Firmware Updates Message-ID: <6F28FF2E-348F-4EE4-B2EC-9817D7DE1924@basd.k12.wi.us> Hi everyone, I hope you're all having a splendid day. :) Something I've been thinking about... How do Firmware updates work with the Casper Suite? What happens if your "gold master" machine needs a firmware update? Are there any ramifications of installing it, then creating an image with that machine? Will other machines like it erroneously ignore the update? Will other dissimilar machines be affected? What about keyboard firmware updates? Are they treated just like iPod/iPhone firmware updates, only without iTunes? Thanks for any light you may be able to shine on this grey area. Kerry -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/007b3d4c/attachment.html From tlarki at kckps.org Mon Jun 29 09:40:46 2009 From: tlarki at kckps.org (Thomas Larkin) Date: Mon, 29 Jun 2009 11:40:46 -0500 Subject: [Casper] Firmware Updates In-Reply-To: <6F28FF2E-348F-4EE4-B2EC-9817D7DE1924@basd.k12.wi.us> References: <6F28FF2E-348F-4EE4-B2EC-9817D7DE1924@basd.k12.wi.us> Message-ID: <4A48A83E.7141.0039.0@kckps.org> I do believe that firmware updates require user interaction to run. I know the keyboard firmware update does. This is something you may have to hit every machine with. I would be curious to hear how others are doing it massively as well. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Kerry Trampe 06/29/09 11:22 AM >>> Hi everyone, I hope you're all having a splendid day. :) Something I've been thinking about... How do Firmware updates work with the Casper Suite? What happens if your "gold master" machine needs a firmware update? Are there any ramifications of installing it, then creating an image with that machine? Will other machines like it erroneously ignore the update? Will other dissimilar machines be affected? What about keyboard firmware updates? Are they treated just like iPod/iPhone firmware updates, only without iTunes? Thanks for any light you may be able to shine on this grey area. Kerry From ERNSTCS at uwec.edu Mon Jun 29 10:06:22 2009 From: ERNSTCS at uwec.edu (Ernst, Craig S.) Date: Mon, 29 Jun 2009 12:06:22 -0500 Subject: [Casper] Firmware Updates In-Reply-To: <4A48A83E.7141.0039.0@kckps.org> Message-ID: I've been a real slacker with firmware updates as of late...=) We for sure do not deploy EFI firmware updates as part of any policy through our managed Apple Software Update Server as it requires a physical hold of the power button. I do believe all SMC firmware updates do NOT require this, but those we don't put out either. So in all cases, if the update in the Apple Software Update Server says firmware in it, I don't enable it. We typically will go through and update these on systems during summer, OR as needed if a particular problem is identified that a firmware update corrects. This works well for the labs scenario. For offices we still utilize the same ASUS, but we don't normally do firmware updates there unless something comes up that requires it. In the best world as a good sys admin I would inform the desktop group here that a firmware update is available for these systems, please work with those faculty to get them updated if that member isn't already an admin on their own system and has already done so. As for what system you create images on, just make sure the system you are working on has current firmware. The firmware information for a particular piece of hardware shouldn't pass from one to other through that image, the OS reads that information directly from the hardware. Craig E On 6/29/09 11:40 AM, "Thomas Larkin" wrote: I do believe that firmware updates require user interaction to run. I know the keyboard firmware update does. This is something you may have to hit every machine with. I would be curious to hear how others are doing it massively as well. ___________________________ Thomas Larkin TIS Department KCKPS USD500 tlarki at kckps.org blackberry: 913-449-7589 office: 913-627-0351 >>> Kerry Trampe 06/29/09 11:22 AM >>> Hi everyone, I hope you're all having a splendid day. :) Something I've been thinking about... How do Firmware updates work with the Casper Suite? What happens if your "gold master" machine needs a firmware update? Are there any ramifications of installing it, then creating an image with that machine? Will other machines like it erroneously ignore the update? Will other dissimilar machines be affected? What about keyboard firmware updates? Are they treated just like iPod/iPhone firmware updates, only without iTunes? Thanks for any light you may be able to shine on this grey area. Kerry _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/6c1c082e/attachment.html From tyakoob at searshc.com Mon Jun 29 13:07:34 2009 From: tyakoob at searshc.com (Yakoob, Toufiq) Date: Mon, 29 Jun 2009 16:07:34 -0400 Subject: [Casper] FW: Error deploying software package Message-ID: I was wondering if you can provide any information on the following error when we are trying to deploy a package to a managed client. We have tried to deploy the CasperSuite 7.0 as a package. Installation failed. The installer reported: installer: Error the package path specified was invalid: '/Library/Application Support/JAMF/Downloads/Capser123.pkg'. Jacqueline Gongala Application Certification - Lead Systems Engineer Sears Holdings Corporation 847-286-3360 B2 179-B -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/6f959ff9/attachment.htm -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/6f959ff9/attachment-0001.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: Casper Remote Log.webarchive Type: application/octet-stream Size: 13249 bytes Desc: Casper Remote Log.webarchive Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/6f959ff9/attachment.obj -------------- next part -------------- A non-text attachment was scrubbed... Name: casperpkg_error.docx Type: application/octet-stream Size: 46148 bytes Desc: casperpkg_error.docx Url : http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/6f959ff9/attachment-0001.obj From tyakoob at searshc.com Mon Jun 29 13:29:30 2009 From: tyakoob at searshc.com (Yakoob, Toufiq) Date: Mon, 29 Jun 2009 16:29:30 -0400 Subject: [Casper] Error deploying software package Message-ID: I was wondering if you can provide any information on the following error when we are trying to deploy a package to a managed client. We have tried to deploy the CasperSuite 7.0 as a package. Installation failed. The installer reported: installer: Error the package path specified was invalid: '/Library/Application Support/JAMF/Downloads/Capser123.pkg'. Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/2ead05d2/attachment.html From smith.jonathan at gene.com Mon Jun 29 13:29:50 2009 From: smith.jonathan at gene.com (Jonathan Smith) Date: Mon, 29 Jun 2009 13:29:50 -0700 Subject: [Casper] Evaluate Password Strength Message-ID: <462d1b830906291329p21041790v9a785ee2a1f74b64@mail.gmail.com> Hello All- We are preparing for a security audit of sorts and I was wondering if anyone knew of a way in which Casper might be utilized to evaluate the password strength of passwords on users workstations. Thx Jon -- Jonathan H. Smith | Sr. Systems Engineer | Genentech | office: 650-225-4968| mobile: 650-302-6985 | smith.jonathan at gene.com | -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/11837fc3/attachment.html From Rich_Barron at vfc.com Mon Jun 29 17:32:24 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Mon, 29 Jun 2009 17:32:24 -0700 Subject: [Casper] All of Caspers files? Message-ID: I'm having a ton of problems with our new deployment of Casper 6 to about 15 servers. Things are not replicating, Adobe installs don't get listed in Casper Admin, Self Service is super flakey, reimaging is skipping the main disk image, etc. I have a feeling it has something to do with the initial setup/config, and possibly not using fully qualified domain names. It could also have something to do with permissions or accounts on the server side or client side. But there is just too much going wrong for this to be considered normal. Support has been great. I should know - I have called them every day. :) But short of getting a Casper rep out here to go over the whole system and find/fix all the bugs, is there a good listing of where all the config files are stored and what they should look like? On both the client side and server side? Or maybe someone wrote a doc on what happens in the background when you, say, schedule a replication from the master server to another server so when it fails, I can check all the steps manually, such as making a connection via SSH with the casperadmin name/pass from the master server to one of the other servers, and where to apply a fix should a problem be found? Rich Barron -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090629/5b048eb8/attachment.html From daniel.farnworth at thecreativepartnership.co.uk Tue Jun 30 02:20:25 2009 From: daniel.farnworth at thecreativepartnership.co.uk (Daniel Farnworth) Date: Tue, 30 Jun 2009 10:20:25 +0100 Subject: [Casper] Error deploying software package In-Reply-To: References: Message-ID: Please see my previous post entitled "HTTP on by default in Casper 7" for a solution to your problem... On 29 Jun 2009, at 21:29, Yakoob, Toufiq wrote: > I was wondering if you can provide any information on the following > error when we are trying to deploy a package to a managed client. > > We have tried to deploy the CasperSuite 7.0 as a package. > > > > Installation failed. The installer reported: installer: Error the > package path specified was invalid: '/Library/Application Support/ > JAMF/Downloads/Capser123.pkg'. > > > > > > Toufiq Yakoob > CTS (Client Technical Services) > Sears Holdings Corporation Information Technology, > 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, > > Phone: 847-286-2932 Email: tyakoob at searshc.com > > SHC Blackberry: '2244650508 at messaging.sprintpcs.com' > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From jared.nichols at ll.mit.edu Tue Jun 30 05:16:15 2009 From: jared.nichols at ll.mit.edu (Nichols, Jared) Date: Tue, 30 Jun 2009 08:16:15 -0400 Subject: [Casper] All of Caspers files? In-Reply-To: Message-ID: Is this a new installation or are you expanding an existing infrastructure? If it's new, I'd say back up any packages that you've made and start over. Even if you seem to route out all of your problems, I'd be weary about feeling confident in the installation - if it were me anyway... The general gist of your situation tells me dns, dns, dns. Related, you should always use FQDNs. j On 6/29/09 20:32 , "Rich_Barron at vfc.com" wrote: I'm having a ton of problems with our new deployment of Casper 6 to about 15 servers. Things are not replicating, Adobe installs don't get listed in Casper Admin, Self Service is super flakey, reimaging is skipping the main disk image, etc. I have a feeling it has something to do with the initial setup/config, and possibly not using fully qualified domain names. It could also have something to do with permissions or accounts on the server side or client side. But there is just too much going wrong for this to be considered normal. Support has been great. I should know - I have called them every day. :) But short of getting a Casper rep out here to go over the whole system and find/fix all the bugs, is there a good listing of where all the config files are stored and what they should look like? On both the client side and server side? Or maybe someone wrote a doc on what happens in the background when you, say, schedule a replication from the master server to another server so when it fails, I can check all the steps manually, such as making a connection via SSH with the casperadmin name/pass from the master server to one of the other servers, and where to apply a fix should a problem be found? Rich Barron --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/b2cf786d/attachment.htm From tyakoob at searshc.com Tue Jun 30 05:55:33 2009 From: tyakoob at searshc.com (Yakoob, Toufiq) Date: Tue, 30 Jun 2009 08:55:33 -0400 Subject: [Casper] FW: Error deploying software package Message-ID: Jacqueline, Please provide more info to Daniel? See below .Thanks Toufiq Yakoob CTS (Client Technical Services) Sears Holdings Corporation Information Technology, 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, Phone: 847-286-2932 Email: tyakoob at searshc.com SHC Blackberry: '2244650508 at messaging.sprintpcs.com' -----Original Message----- From: Daniel Farnworth [mailto:daniel.farnworth at thecreativepartnership.co.uk] Sent: Tuesday, June 30, 2009 4:20 AM To: Yakoob, Toufiq Cc: Topics Related to the Casper Suite Subject: Re: [Casper] Error deploying software package Please see my previous post entitled "HTTP on by default in Casper 7" for a solution to your problem... On 29 Jun 2009, at 21:29, Yakoob, Toufiq wrote: > I was wondering if you can provide any information on the following > error when we are trying to deploy a package to a managed client. > > We have tried to deploy the CasperSuite 7.0 as a package. > > > > Installation failed. The installer reported: installer: Error the > package path specified was invalid: '/Library/Application Support/ > JAMF/Downloads/Capser123.pkg'. > > > > > > Toufiq Yakoob > CTS (Client Technical Services) > Sears Holdings Corporation Information Technology, > 3333 Beverly Rd., Hoffman Estates, IL 60179 Office: B2-172A, > > Phone: 847-286-2932 Email: tyakoob at searshc.com > > SHC Blackberry: '2244650508 at messaging.sprintpcs.com' > > > > _______________________________________________ > Casper mailing list > Casper at list.jamfsoftware.com > http://list.jamfsoftware.com/mailman/listinfo/casper -- Daniel Farnworth IT Manager The Creative Partnership daniel.farnworth at thecreativepartnership.co.uk http://www.thecreativepartnership.co.uk Tel: +44 (0)20 7439 7762 Fax: +44 (0)20 7437 1467 PGP Public Key available The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify postmaster at thecreativepartnership.co.uk immediately and then delete this email from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of The Creative Partnership. The Creative Partnership has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for viruses. However, The Creative Partnership cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. From lpnicholas at moravian.edu Tue Jun 30 07:49:28 2009 From: lpnicholas at moravian.edu (Nicholas, Lauren) Date: Tue, 30 Jun 2009 10:49:28 -0400 Subject: [Casper] font title & PO date ??? Message-ID: In the JSS, can anyone tell me where I can have teh "Font Title" and "PO Date" not show in the Inventory options? I cannot find it and both fields have "???" for every entry. thanks, - lauren - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/a83b47e1/attachment.htm From NATHANIEL.LINDLEY at spps.org Tue Jun 30 08:37:58 2009 From: NATHANIEL.LINDLEY at spps.org (NATHANIEL.LINDLEY at spps.org) Date: Tue, 30 Jun 2009 10:37:58 -0500 Subject: [Casper] font title & PO date ??? Message-ID: I get a field title called 'path' with ??? In it too. ----- Original Message ----- From: "Nicholas, Lauren" [lpnicholas at moravian.edu] Sent: 06/30/2009 09:49 AM To: Subject: [Casper] font title & PO date ??? In the JSS, can anyone tell me where I can have teh "Font Title" and "PO Date" not show in the Inventory options? I cannot find it and both fields have "???" for every entry. thanks, - lauren - LAUREN NICHOLAS User Support Analyst - Hurd Campus Center for Information Technology - CIT Moravian College adjunct prof | graphic design & music ph. 610 861 1633 lpnicholas at moravian.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/19e5c39c/attachment.html -------------- next part -------------- _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper From jstrauss at loyolahs.edu Tue Jun 30 10:09:00 2009 From: jstrauss at loyolahs.edu (Jeff Strauss) Date: Tue, 30 Jun 2009 10:09:00 -0700 Subject: [Casper] Adding LDAP server to JSS Message-ID: I'm adding my ODM to the LDAP servers in the JSS, using the default settings in the JSS, but when I save and test a user lookup of a user I know is in there, I get the following error: The following error was generated performing the LDAP Lookup: Error performing LDAP Lookup: javax.naming.NameNotFoundException: [LDAP: error code 32 - No Such Object]; remaining name 'CN=users,DC=school,DC=loyolahs,DC=edu' Possible Resoution/Cause: The JSS does not have a recommended resolution to this error. I shouldn't have to change any mapped values, should I? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/1252639b/attachment.htm From Rich_Barron at vfc.com Tue Jun 30 10:14:29 2009 From: Rich_Barron at vfc.com (Rich_Barron at vfc.com) Date: Tue, 30 Jun 2009 10:14:29 -0700 Subject: [Casper] All of Caspers files? In-Reply-To: References: Message-ID: This is a new install. When we had our jumpstart, we had just set up 4 servers in a data center about a month ago by a JAMF rep. The other dozen or so distribution point servers were pre-existing and were not set up until later by myself. Now that we are in production and I have a team of guys doing reimages, where are the files I need to check to ensure the servers have FQDN's in the settings? I worked with JAMF to write the FQDN of our master server to the /private/etc/jamf.conf to ensure any tech who does not enter the fully qualified domain name of the master server during reimaging will not cause a major problem. So - where are some other file locations to check - maybe something on the server? Is there any documentation on this? If this is such a critical issue, would it not make sense to put a preference file somewhere and have an easy to manage setting in the GUI for this to be updated after the fact if needed? Are there any guides anywhere to what all is involved in 'starting over'? Is it a simple remove from the master servers and reinstall? Or do things need to be updated on the clients as well to ensure they are all synched up properly to the new set up? Rich Barron "Nichols, Jared" 06/30/2009 05:16 AM To "Rich_Barron at vfc.com" , "casper at list.jamfsoftware.com" cc Subject Re: [Casper] All of Caspers files? Is this a new installation or are you expanding an existing infrastructure? If it?s new, I?d say back up any packages that you?ve made and start over. Even if you seem to route out all of your problems, I?d be weary about feeling confident in the installation ? if it were me anyway... The general gist of your situation tells me dns, dns, dns. Related, you should always use FQDNs. j On 6/29/09 20:32 , "Rich_Barron at vfc.com" wrote: I'm having a ton of problems with our new deployment of Casper 6 to about 15 servers. Things are not replicating, Adobe installs don't get listed in Casper Admin, Self Service is super flakey, reimaging is skipping the main disk image, etc. I have a feeling it has something to do with the initial setup/config, and possibly not using fully qualified domain names. It could also have something to do with permissions or accounts on the server side or client side. But there is just too much going wrong for this to be considered normal. Support has been great. I should know - I have called them every day. :) But short of getting a Casper rep out here to go over the whole system and find/fix all the bugs, is there a good listing of where all the config files are stored and what they should look like? On both the client side and server side? Or maybe someone wrote a doc on what happens in the background when you, say, schedule a replication from the master server to another server so when it fails, I can check all the steps manually, such as making a connection via SSH with the casperadmin name/pass from the master server to one of the other servers, and where to apply a fix should a problem be found? Rich Barron --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/f27861c1/attachment.html From Dustin.Dorey at district196.org Tue Jun 30 11:12:35 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Tue, 30 Jun 2009 13:12:35 -0500 Subject: [Casper] All of Caspers files? In-Reply-To: References: Message-ID: I just want to clarify a few points to make sure we're all on the same page. Issues are as follows; 1. "Things are not replicating" I take that as packages, scripts etc... things that are normally located in your CasperShare folder on your distribution point are not syncing correctly upon their scheduled replication time. Are all of the Distribution points failing to replicate or just the ones you set up? a. Are your servers each set up with your DNS to use FQDN? If so I would delete them out of the JSS. JSS>Management>Distribution Points, and re-add them with the FQDN if they were using IP prior, also make sure that the "Casper Admin" and "Casper Imaging" user accounts passwords listed for each distribution point match the local user account passwords on each server Also make sure that permissions are propagated down the CasperShare for each distribution point. 2. "Adobe installs don't get listed in Casper Admin. " Does that mean they never do or some of them don't show up. Are you using JAMF method of creating the adobe installs via the Casper Admin application? Or are you using Composer and snapshotting? 3. "Self Service is Super Flakey" is it not showing the packages that you have set up self service items for, or is it not laying the packages down correctly? 4. "Re-Imaging is skipping the main Disk Image" What is it showing in the imaging log for a computer that has skipped the OS package? Is it failing on all or just the Distribution points that are not replicating? 5. When you are talking about your techs not typing in the FQDN during imaging do you mean when the Casper Imaging app asks for the JSS's address? If so how are you imaging, are you using netboot/netinstall, recovery partitions, FW boot drives? The imaging techs should not need to repeatedly type in this information. 6. If you "re-do" everything and change the DNS name of the master server you should just be able to make a new QuickAdd Package and push that out with ARD if you have it at your disposal to get the machines reporting in to the correct JSS address otherwise there are other ways to update the clients but I'd think that ARD would be the fastest. Please correct me if I'm wrong on my interpretation and others on the listserv please verify my advice. I tend to do some quirky stuff sometimes. From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Rich_Barron at vfc.com Sent: Tuesday, June 30, 2009 12:14 PM To: jared.nichols at ll.mit.edu Cc: casper at list.jamfsoftware.com Subject: Re: [Casper] All of Caspers files? This is a new install. When we had our jumpstart, we had just set up 4 servers in a data center about a month ago by a JAMF rep. The other dozen or so distribution point servers were pre-existing and were not set up until later by myself. Now that we are in production and I have a team of guys doing reimages, where are the files I need to check to ensure the servers have FQDN's in the settings? I worked with JAMF to write the FQDN of our master server to the /private/etc/jamf.conf to ensure any tech who does not enter the fully qualified domain name of the master server during reimaging will not cause a major problem. So - where are some other file locations to check - maybe something on the server? Is there any documentation on this? If this is such a critical issue, would it not make sense to put a preference file somewhere and have an easy to manage setting in the GUI for this to be updated after the fact if needed? Are there any guides anywhere to what all is involved in 'starting over'? Is it a simple remove from the master servers and reinstall? Or do things need to be updated on the clients as well to ensure they are all synched up properly to the new set up? Rich Barron "Nichols, Jared" 06/30/2009 05:16 AM To "Rich_Barron at vfc.com" , "casper at list.jamfsoftware.com" cc Subject Re: [Casper] All of Caspers files? Is this a new installation or are you expanding an existing infrastructure? If it's new, I'd say back up any packages that you've made and start over. Even if you seem to route out all of your problems, I'd be weary about feeling confident in the installation - if it were me anyway... The general gist of your situation tells me dns, dns, dns. Related, you should always use FQDNs. j On 6/29/09 20:32 , "Rich_Barron at vfc.com" wrote: I'm having a ton of problems with our new deployment of Casper 6 to about 15 servers. Things are not replicating, Adobe installs don't get listed in Casper Admin, Self Service is super flakey, reimaging is skipping the main disk image, etc. I have a feeling it has something to do with the initial setup/config, and possibly not using fully qualified domain names. It could also have something to do with permissions or accounts on the server side or client side. But there is just too much going wrong for this to be considered normal. Support has been great. I should know - I have called them every day. :) But short of getting a Casper rep out here to go over the whole system and find/fix all the bugs, is there a good listing of where all the config files are stored and what they should look like? On both the client side and server side? Or maybe someone wrote a doc on what happens in the background when you, say, schedule a replication from the master server to another server so when it fails, I can check all the steps manually, such as making a connection via SSH with the casperadmin name/pass from the master server to one of the other servers, and where to apply a fix should a problem be found? Rich Barron --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/78901986/attachment.htm From Dustin.Dorey at district196.org Tue Jun 30 11:13:16 2009 From: Dustin.Dorey at district196.org (Dorey, Dustin) Date: Tue, 30 Jun 2009 13:13:16 -0500 Subject: [Casper] All of Caspers files? In-Reply-To: References: Message-ID: Sorry forgot this J -Dusty- Dustin Dorey Technology Support Cluster Specialist Independant School District 196 Rosemount-Apple Valley-Eagan Public Schools dustin.dorey at district196.org 651|423|7971 From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Dorey, Dustin Sent: Tuesday, June 30, 2009 1:13 PM To: Rich_Barron at vfc.com Cc: casper at list.jamfsoftware.com Subject: Re: [Casper] All of Caspers files? I just want to clarify a few points to make sure we're all on the same page. Issues are as follows; 1. "Things are not replicating" I take that as packages, scripts etc... things that are normally located in your CasperShare folder on your distribution point are not syncing correctly upon their scheduled replication time. Are all of the Distribution points failing to replicate or just the ones you set up? a. Are your servers each set up with your DNS to use FQDN? If so I would delete them out of the JSS. JSS>Management>Distribution Points, and re-add them with the FQDN if they were using IP prior, also make sure that the "Casper Admin" and "Casper Imaging" user accounts passwords listed for each distribution point match the local user account passwords on each server Also make sure that permissions are propagated down the CasperShare for each distribution point. 2. "Adobe installs don't get listed in Casper Admin. " Does that mean they never do or some of them don't show up. Are you using JAMF method of creating the adobe installs via the Casper Admin application? Or are you using Composer and snapshotting? 3. "Self Service is Super Flakey" is it not showing the packages that you have set up self service items for, or is it not laying the packages down correctly? 4. "Re-Imaging is skipping the main Disk Image" What is it showing in the imaging log for a computer that has skipped the OS package? Is it failing on all or just the Distribution points that are not replicating? 5. When you are talking about your techs not typing in the FQDN during imaging do you mean when the Casper Imaging app asks for the JSS's address? If so how are you imaging, are you using netboot/netinstall, recovery partitions, FW boot drives? The imaging techs should not need to repeatedly type in this information. 6. If you "re-do" everything and change the DNS name of the master server you should just be able to make a new QuickAdd Package and push that out with ARD if you have it at your disposal to get the machines reporting in to the correct JSS address otherwise there are other ways to update the clients but I'd think that ARD would be the fastest. Please correct me if I'm wrong on my interpretation and others on the listserv please verify my advice. I tend to do some quirky stuff sometimes. From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Rich_Barron at vfc.com Sent: Tuesday, June 30, 2009 12:14 PM To: jared.nichols at ll.mit.edu Cc: casper at list.jamfsoftware.com Subject: Re: [Casper] All of Caspers files? This is a new install. When we had our jumpstart, we had just set up 4 servers in a data center about a month ago by a JAMF rep. The other dozen or so distribution point servers were pre-existing and were not set up until later by myself. Now that we are in production and I have a team of guys doing reimages, where are the files I need to check to ensure the servers have FQDN's in the settings? I worked with JAMF to write the FQDN of our master server to the /private/etc/jamf.conf to ensure any tech who does not enter the fully qualified domain name of the master server during reimaging will not cause a major problem. So - where are some other file locations to check - maybe something on the server? Is there any documentation on this? If this is such a critical issue, would it not make sense to put a preference file somewhere and have an easy to manage setting in the GUI for this to be updated after the fact if needed? Are there any guides anywhere to what all is involved in 'starting over'? Is it a simple remove from the master servers and reinstall? Or do things need to be updated on the clients as well to ensure they are all synched up properly to the new set up? Rich Barron "Nichols, Jared" 06/30/2009 05:16 AM To "Rich_Barron at vfc.com" , "casper at list.jamfsoftware.com" cc Subject Re: [Casper] All of Caspers files? Is this a new installation or are you expanding an existing infrastructure? If it's new, I'd say back up any packages that you've made and start over. Even if you seem to route out all of your problems, I'd be weary about feeling confident in the installation - if it were me anyway... The general gist of your situation tells me dns, dns, dns. Related, you should always use FQDNs. j On 6/29/09 20:32 , "Rich_Barron at vfc.com" wrote: I'm having a ton of problems with our new deployment of Casper 6 to about 15 servers. Things are not replicating, Adobe installs don't get listed in Casper Admin, Self Service is super flakey, reimaging is skipping the main disk image, etc. I have a feeling it has something to do with the initial setup/config, and possibly not using fully qualified domain names. It could also have something to do with permissions or accounts on the server side or client side. But there is just too much going wrong for this to be considered normal. Support has been great. I should know - I have called them every day. :) But short of getting a Casper rep out here to go over the whole system and find/fix all the bugs, is there a good listing of where all the config files are stored and what they should look like? On both the client side and server side? Or maybe someone wrote a doc on what happens in the background when you, say, schedule a replication from the master server to another server so when it fails, I can check all the steps manually, such as making a connection via SSH with the casperadmin name/pass from the master server to one of the other servers, and where to apply a fix should a problem be found? Rich Barron --- Jared F. Nichols Desktop Engineer, Infrastructure and Operations Information Services Department MIT Lincoln Laboratory 244 Wood Street Lexington, Massachusetts 02420 781.981.5436 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/ef388663/attachment.html From dhowell at austinisd.org Tue Jun 30 11:29:37 2009 From: dhowell at austinisd.org (dhowell at austinisd.org) Date: Tue, 30 Jun 2009 13:29:37 -0500 Subject: [Casper] Adding LDAP server to JSS In-Reply-To: Message-ID: I got the same thing, the only way I could get it to work was to point it to a ldap server that didn't have SSL. D. Trey Howell ? ACMT, ACPT, ACDT, ACHDS trey.howell at austinisd.org Desktop Engineering twitter @aisdmacgeek This email message, including all attachments, is for the sole use of the intended recipient(s) and may contain confidential student and/or employee information. Unauthorized use of disclosure is prohibited under the federal Family Education Rights & Privacy Act (20 U.S.C. ?1232g, 34 CFR Part 99, 19 TAC 247.2, Gov’, t Code 552.023, Educ. Code 21.355, 29 CFR 1630.14(b)(c)). If you are not the intended recipient, you may not use, disclose, copy or disseminate this information. Please call the sender immediately or reply by email and destroy all copies of the original message, including attachments. Jeff Strauss Sent by: casper-bounces at list.jamfsoftware.com 06/30/2009 12:10 PM To Casper List cc Subject [Casper] Adding LDAP server to JSS I?m adding my ODM to the LDAP servers in the JSS, using the default settings in the JSS, but when I save and test a user lookup of a user I know is in there, I get the following error: The following error was generated performing the LDAP Lookup: Error performing LDAP Lookup: javax.naming.NameNotFoundException: [LDAP: error code 32 - No Such Object]; remaining name 'CN=users,DC=school,DC=loyolahs,DC=edu' Possible Resoution/Cause: The JSS does not have a recommended resolution to this error. I shouldn?t have to change any mapped values, should I? Jeffrey A. Strauss Department of Educational Technology Systems Administrator Loyola High School of Los Angeles 1901 Venice Blvd. Los Angeles, Ca 90006 (213) 381-5121 x265 ? Apple Certified Support Professional ? Apple Certified Technical Coordinator Please consider the environment before printing this e-mail. _______________________________________________ Casper mailing list Casper at list.jamfsoftware.com http://list.jamfsoftware.com/mailman/listinfo/casper -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/3b8330c4/attachment.htm From john_wetter at hopkins.k12.mn.us Tue Jun 30 17:18:59 2009 From: john_wetter at hopkins.k12.mn.us (John Wetter) Date: Tue, 30 Jun 2009 19:18:59 -0500 Subject: [Casper] Minneapolis Casper Users Group - July 9, 2009 Message-ID: Hello Everyone, We will be holding the second Casper users Group meeting hosted by the community on July 9 at the Hopkins High School in Minnetonka, MN. Please check the website for more details. While this event is being held at the school, we welcome our enterprise Casper users as well! Please RSVP on the site so we can have an accurate count for pizza. http://www.hopkinsschools.org/casper-user-group Thanks! John -- John Wetter Technology Support Administrator Educational Technology, Media & Information Services Hopkins Public Schools 952-988-5373 ________________________________ This electronic mail transmission may contain private or confidential data and is intended only for the person named. If you are not the intended recipient, you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. If you received this message in error, please notify the sender, and delete it. Hopkins Public Schools reserves the right to monitor and review, without further consent, any messages created, sent, or received on its electronic mail system. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://list.jamfsoftware.com/pipermail/casper/attachments/20090630/1239917f/attachment.html From bogus@does.not.exist.com Thu Jun 18 09:42:03 2009 From: bogus@does.not.exist.com () Date: Thu, 18 Jun 2009 16:42:03 -0000 Subject: No subject Message-ID: the icons are stored in a file called Self Service.icns. Open that in Preview, and you can copy any of the icons you want. Steve -- Steven Diver, Network Manager Adlai E. Stevenson High School / www.d125.org Email: sdiver at d125.org / Phone: 847.415.4304 "Be not simply good, be good for something." -Henry David Thoreau (1817-1862) Rich_Barron at vfc.com on July 1, 2009 at 1:09 PM -0600 wrote: >Where can I find the icon resource to copy into the Self Service app so >that I get a nice, big, clear icon of the app I am making a self service >install for? Right now I am using Grab to make a screen shot of the icon >- but it is pixelated. Do you have a better way? > >Tedd at JAMF showed me once but I didn't jot it down. > > Rich Barron >_______________________________________________ >Casper mailing list >Casper at list.jamfsoftware.com >http://list.jamfsoftware.com/mailman/listinfo/casper ----=_--13c72632.13c725f6.c67157a9 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable <=21DOCTYPE HTML PUBLIC =22-//W3C//DTD HTML 4.0 Transitional//EN=22>
Control + click on the Self Service app (= or any app for that matter) and choose Show Package Contents.=

From there navigate Contents--> Resour= ces. In the case of Self Service, the icons are stored in a file called Sel= f Service.icns. Open that in Preview, and you can copy any of the icons you= want.

Steve

--
Steven Diver, Network Manager
Adlai E. Stevenson High School / www.d125.org<= /div>
Email: sdiver=40d125.org / Phone: 847.415.4304

"Be not simply good, be good for som= ething."
-Henry David Thoreau (1817-1862)

Rich_Barron=40vfc.com on July 1, 2009 at 1:09 PM= -0600 wrote:
Where can I find the icon resource to copy into the Self S= ervice app so that I get a nice, big, clear icon of the app I am making a s= elf service install for? Right now I am using Grab to make a screen shot of= the icon - but it is pixelated. Do you have a better way?

Tedd at JAMF showed me once but I didn't jot it down.  

 Rich Barron
_______________________________________________
Casper mailing list

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