[Casper] All of Caspers files?

[Rich_Barron at vfc.com]

This is a new install. When we had our jumpstart, we had just set up 4 
servers in a data center about a month ago by a JAMF rep. The other dozen 
or so distribution point servers were pre-existing and were not set up 
until later by myself.

Now that we are in production and I have a team of guys doing reimages, 
where are the files I need to check to ensure the servers have FQDN's in 
the settings? I worked with JAMF to write the FQDN of our master server to 
the /private/etc/jamf.conf to ensure any tech who does not enter the fully 
qualified domain name of the master server during reimaging will not cause 
a major problem. 

So - where are some other file locations to check - maybe something on the 
server? Is there any documentation on this? If this is such a critical 
issue, would it not make sense to put a preference file somewhere and have 
an easy to manage setting in the GUI for this to be updated after the fact 
if needed?

Are there any guides anywhere to what all is involved in 'starting over'? 
Is it a simple remove from the master servers and reinstall? Or do things 
need to be updated on the clients as well to ensure they are all synched 
up properly to the new set up?

Rich Barron




"Nichols, Jared" <jared.nichols at ll.mit.edu> 
06/30/2009 05:16 AM

To
"Rich_Barron at vfc.com" <Rich_Barron at vfc.com>, 
"casper at list.jamfsoftware.com" <casper at list.jamfsoftware.com>
cc

Subject
Re: [Casper] All of Caspers files?






Is this a new installation or are you expanding an existing 
infrastructure?  If it?s new, I?d say back up any packages that you?ve 
made and start over.  Even if you seem to route out all of your problems, 
I?d be weary about feeling confident in the installation ? if it were me 
anyway...

The general gist of your situation tells me dns, dns, dns.  Related, you 
should always use FQDNs. 

j


On 6/29/09 20:32 , "Rich_Barron at vfc.com" <Rich_Barron at vfc.com> wrote:

I'm having a ton of problems with our new deployment of Casper 6 to about 
15 servers. Things are not replicating, Adobe installs don't get listed in 
Casper Admin, Self Service is super flakey, reimaging is skipping the main 
disk image, etc. 

I have a feeling it has something to do with the initial setup/config, and 
possibly not using fully qualified domain names. It could also have 
something to do with permissions or accounts on the server side or client 
side. But there is just too much going wrong for this to be considered 
normal. 

Support has been great. I should know - I have called them every day. :) 
But short of getting a Casper rep out here to go over the whole system and 
find/fix all the bugs, is there a good listing of where all the config 
files are stored and what they should look like? On both the client side 
and server side? Or maybe someone wrote a doc on what happens in the 
background when you, say, schedule a replication from the master server to 
another server so when it fails, I can check all the steps manually, such 
as making a connection via SSH with the casperadmin name/pass from the 
master server to one of the other servers, and where to apply a fix should 
a problem be found? 

Rich Barron

---
Jared F. Nichols
Desktop Engineer, Infrastructure and Operations
Information Services Department
MIT Lincoln Laboratory
244 Wood Street
Lexington, Massachusetts 02420
781.981.5436 

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