[Casper] SMART Notebook, Drivers and SMART (Senteo) Response Packages

[Kathie Iorizzo]

The main problem I have is the notebook software will say "Notebook  
has encountered and error and needs to be reinstalled"
On May 5, 2009, at 11:30 AM, Dorey, Dustin wrote:

> What type of issues exactly are you running into?  We are deploying  
> the Smartboard software throughout our district as well.   I’ve only  
> encountered a couple quirks that affected only our AD bound users  
> and Senteo and haven’t yet looked into them further.  More specific  
> information would be helpful.   What problems exactly are you  
> encountering when the package lays down? Are the users bound  
> accounts or local?   Are the file permissions being set down  
> correctly?   Have you contacted SMART about the issue?  What version  
> of Composer are you using?  How are you installing the package?  At  
> image time, with a policy or with remote?
>
> -Dusty-
>
>
> Dustin  Dorey
> Technology Support Cluster Specialist
> Independant School District 196
> Rosemount-Apple Valley-Eagan Public Schools
> dustin.dorey at district196.org
> 651|423|7971
>
>
>
> From: casper-bounces at list.jamfsoftware.com [mailto:casper-bounces at list.jamfsoftware.com 
> ] On Behalf Of Kathie Iorizzo
> Sent: Tuesday, May 05, 2009 11:20 AM
> To: Wade, Evan C.
> Cc: casper at list.jamfsoftware.com
> Subject: Re: [Casper] SMART Notebook,Drivers and SMART (Senteo)  
> Response Packages
>
> We us Smart Board's throughout our entire campus. I have tried to  
> package this product every which way possible and it NEVER works.  I  
> gave up calling Jamf because it wasn't any help.  For now.. I use  
> ARD or we manually install.  If anyone has any ideas on this.. I  
> would be so thankful.
>
> On May 5, 2009, at 11:17 AM, Wade, Evan C. wrote:
>
>
> Has anyone had any positive results using Casper tools for remote  
> installations of SMART Technologies products?
>
> My district uses SMART Airliners and Senteo classroom response  
> units.  The software does not deploy successfully as a DMG built  
> with composer, nor does it deploy correctly if we just add the  
> vendor PKG and MPKG packages to the repository.
>
> I’ve been desperate to find a fix for this, because the alternative  
> is having to manually install 700MB worth of applications and  
> clipart on hundreds of systems at dozens of schools.
>
>
> Evan Wade
> TIS Support - 949-234-5500
> Capistrano Unified School District
>
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