[Casper] SMART Notebook, Drivers and SMART (Senteo) Response Packages

[Gene Anderson]

"Wade, Evan C." <ecwade at capousd.org> writes:
>Has anyone had any positive results using Casper tools for remote installations of SMART Technologies products?
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Positive, no. Successful, sorta. Using ARD and Casper Remote + policies.
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>My district uses SMART Airliners and Senteo classroom response units.  The software does not deploy successfully as a DMG built with composer, nor does it deploy correctly if we just add the vendor PKG and MPKG packages to the repository.

I had the same result, no Composer snapshots would work and it seemed to be Smart's drivers. I kept getting kernel extension errors. Jamf Support worked with me awhile on this and couldn't get it work. I have no issues with the dozens of apps and packages I deploy. Only Smart's stuff gives me this much greif. One thing I did note is that updates don't work at all, requiring a complete removal of everything before I could reinstall.
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>I’ve been desperate to find a fix for this, because the alternative is having to manually install 700MB worth of applications and clipart on hundreds of systems at dozens of schools.

I used Smart's Installer Manager application to bundle NoteBook (along with settings & the licensing key) along with the drivers and any desired gallery settings. It creates a custom PKG which I uploaded into CasperAdmin and push out via a policy or with Casper Remote. The package doesn't want to deploy properly within a configuration snapshot and only installs properly once the machine has been fully imaged and booted.  Once the machine is imaged, then I deploy the customized Smart PKG, reboot,
install the latest SmartBoard drivers (Smart's own pkg) and custom gallery settings (team content, etc), and one more reboot.