[Casper] SMART Notebook, Drivers and SMART (Senteo) Response Packages

[Dorey, Dustin]

Bringing back up the SMART topic, I started digging into our packages
here and in doing so got talking to our Instructional Technology person
who told me that the service pack is due out and has a bunch of changes.
I'm thinking about waiting for that to dig into this any further before
I re-invent the wheel so to speak.   I'm hoping that the new service
pack will be more apt to be packaged and deployable at image time.
Anyone have an eta on that service pack from SMART by any chance?

-Dusty-

Dustin  Dorey
Technology Support Cluster Specialist
Independant School District 196
Rosemount-Apple Valley-Eagan Public Schools
dustin.dorey at district196.org
651|423|7971



-----Original Message-----
From: casper-bounces at list.jamfsoftware.com
[mailto:casper-bounces at list.jamfsoftware.com] On Behalf Of Gene Anderson
Sent: Tuesday, May 05, 2009 11:28 AM
To: Wade, Evan C.
Cc: casper at list.jamfsoftware.com
Subject: Re: [Casper] SMART Notebook, Drivers and SMART (Senteo)
Response Packages

"Wade, Evan C." <ecwade at capousd.org> writes:
>Has anyone had any positive results using Casper tools for remote
installations of SMART Technologies products?
>
Positive, no. Successful, sorta. Using ARD and Casper Remote + policies.
>
>
>My district uses SMART Airliners and Senteo classroom response units.
The software does not deploy successfully as a DMG built with composer,
nor does it deploy correctly if we just add the vendor PKG and MPKG
packages to the repository.

I had the same result, no Composer snapshots would work and it seemed to
be Smart's drivers. I kept getting kernel extension errors. Jamf Support
worked with me awhile on this and couldn't get it work. I have no issues
with the dozens of apps and packages I deploy. Only Smart's stuff gives
me this much greif. One thing I did note is that updates don't work at
all, requiring a complete removal of everything before I could
reinstall.
>
>I've been desperate to find a fix for this, because the alternative is
having to manually install 700MB worth of applications and clipart on
hundreds of systems at dozens of schools.

I used Smart's Installer Manager application to bundle NoteBook (along
with settings & the licensing key) along with the drivers and any
desired gallery settings. It creates a custom PKG which I uploaded into
CasperAdmin and push out via a policy or with Casper Remote. The package
doesn't want to deploy properly within a configuration snapshot and only
installs properly once the machine has been fully imaged and booted.
Once the machine is imaged, then I deploy the customized Smart PKG,
reboot,
install the latest SmartBoard drivers (Smart's own pkg) and custom
gallery settings (team content, etc), and one more reboot.