[Casper] jamfhelper and adobe cs 4

[Heath, Jay]

Could it be conflicts during FirstRun? I am running a few other things at FirstRun. Based on my configurations, I add certain local users via script at reboot, a few printers mapping to OD, and also a Smart software installer policy (which as per Jamf support is triggered via firstrun). I'd love to know more about how FirstRun works--might help with troubleshooting.

What makes me wonder about a conflict is that I have seen the adobe installer attempt to log out after CS4 is installed, it deletes everything in the home folder except Library and unmounts the installer DMG. What is causing it to remain logged in?

- Jay Heath

Fieldston Lower
jheath at ecfs.org<mailto:jheath at ecfs.org>

On Sep 7, 2009, at 10:23 AM, Criss Myers wrote:

Hi Jay,

Thats exactly what i get, the

"Installing adobe products......" etc locked screen does not appear, i get full access to the finder but logged in as the adobe installer user.

I have 2 imacs that previously worked fine and not both have the same behavior, this is with Casper 7.0.1 and 7.1 on a live and a test server

It installs fine, the problem is a student could use the client while it was installing without having to login etc

If i cant solve this i will just have to go live with this behaviour

Criss


Criss Myers
Senior Customer Support Analyst (Mac Services)
Apple Certified Technical Coordinator v10.5
LIS Business Support Team
Library 301
University of Central Lancashire
Preston PR1 2HE
Ex 5054
01772 895054

>>> "Heath, Jay" <jheath at ecfs.org<mailto:jheath at ecfs.org>> 09/07/09 3:19 PM >>>
I'm having a similar issue with the Adobe CS4 installer not working exactly like it is supposed to. I get the adobe installer backdrop but then a dock, menu bar and finder window pop up. Then it completes the install normally, but stays logged in as adobeinstall. My troubleshooting hasn't yielded results, so it's hard to say what is conflicting here. It also seems to be somwhat inconsistent as to when this occurs...I wish I had time right now to troubleshoot it from the groud up
. As it is, the install does work, just not exactly as it is supposed to.

Anyhow, I'm curious to hear if people have found similar behavior, and if so, what their solution was. Thanks.

Jay

On Sep 7, 2009, at 4:53, "Criss  Myers" <CMyers at uclan.ac.uk<mailto:CMyers at uclan.ac.uk>> wrote:


Hi,

Is anyone having issues with the jamfhelper and CS 4 deployment during imaging.

When an autorun contains CS 4 it creates a FirstRun script to install CS 4, when the mac reboots it logs in as Adobe installer client and then runs the jamfhelper to lock the Screen with a full screen image.

This worked fine in the test lab but is now not working in my live environment

Using Casper 7.0.1 in both lab and live,

Anyone else had this issue?

Criss

Criss Myers
Senior Customer Support Analyst (Mac Services)
Apple Certified Technical Coordinator v10.5
LIS Business Support Team
Library 301
University of Central Lancashire
Preston PR1 2HE
Ex 5054
01772 895054

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